McComas Service Plan 2012-PRINT.pdf 1 6/25/12 12:45 PM Terms and Conditions All service agreements start May 1st and end April 30th of the following year. •Heating plans are valid only if McComas Fuel supplies all the oil. •Any pre-existing conditions will be serviced at prevailing rates. •Acceptance of your equipment under this agreement is subject to inspection by our service technicians and contingent upon the purchase of all of your fuel requirements from McComas Fuel Company. •McComas Fuel Company reserves the right to not renew if changes of wiring or additional controls are required in order to provide dependable operation. •The coverage and renewal of these services are conditioned on an account balance that is within our credit limits. •Terms of payment are subject to approval by our credit department. After credit is approved, all bills are to be paid upon receipt of statement. Any payments that exceed twenty-five days or delinquent budget payments automatically cuts off automatic delivery and credit privileges. •The customer agrees to pay $35.00 fee for each returned check. •McComas Fuel Company’s accountability for the replacement of parts is based on the availability of such parts. All equipment covered by policy must remain accessible. • This agreement does not cover service rendered or parts supplied because of damage by water, fire, acts of God, accident, tampering, abuse, or vandalism, and will not cover any secondary damage due to oil leakage, malfunction, or failure of equipment. •This agreement does not cover plumbing or obsolete parts. Exclusions include, but are not limited to: welding or cutting oil tank, low-water cut-off, water leaks, steam vents, steel or specially designed combustion chambers, circulator and draining expansion tank. Any parts not listed under agreement are excluded. •Service calls not covered and billed at prevailing rates are: emergency switch found to be in off position, thermostat set below room temperature, aquastat not set to proper temperature, and bleeding radiators. •A charge will be made to start the burner if a Will Call customer or Delinquent Credit Account allows tank to run dry. Sufficient notice must be given on Will Call or Collection Deliveries. •We will leave or mail our printed oil delivery ticket which customer agrees to accept as evidence of the quantity delivered, without the necessity of our obtaining a written receipt for any delivery , unless other procedures have been agreed upon in advance.Written notice must be given for cancellation of automatic deliveries. •Air Conditioning Plans cover systems up to 5 tons. •Under A/C agreement, it is the customer’s responsibility to be sure all switches are on, thermostat is set to desired setting, clock on chronotherm is set to proper time, and air filters are changed frequently. •Air Conditioning Service will be performed during normal business hours (7:30 a.m. - 4:00 p.m. M-F). •Your right to this agreement expires at the end of each covered year. We will not issue any credit for any unused portion of this agreement. •This agreement is not a warranty or guarantee that your heating/air conditioning system will operate without defect or failure. •This agreement automatically renews at our prevailing rate at the end of its period unless either party cancels it. • McComas will pay up to $1,000 towards the replacement of your above ground tank, once tested and qualified for the TankSure® Program, if a tank leak occurs subsequent to this test due to internal corrosion, a tank leak occurs due to a manufacturer’s defect, or a non-leaking tank is identified for proactive replacement. While we cannot guarantee that a leak will not occur or your tank will not fail after testing, we are providing these new services with the hope that by testing and monitoring, we are offering a long-term proactive tank replacement program for our customers. Accidental damage is not covered by the TankSure® Program. The TankSure® Program does not cover environmental clean up, property damage, waste disposal services, or other damages or losses caused by a tank leak or system failure even if the tank has been tested and qualified ultrasonically and is enrolled in the TankSure® Program. •This plan does not cover buried storage tanks and/or piping. •Plans do not include coverage or service related to, or arising from, any “Peak Rewards” hardware installed by Baltimore Gas and Electric (BGE) either inside or outside. Want a Worry-Free Winter? Enroll in our Budget Billing Plan! From Our Family to Your Family With Pride! Comprehensive Service Plans Ease the burden of the winter fuel costs by spreading your heating bills into smaller, predictable payments. Here’s how it works: All we do is estimate your annual fuel bill by multiplying your normal fuel usage by this year’s projected prices. Then we split the total dollar amount into even monthly payments. It’s that simple. For added convenience, your Comfort Service Plans can be included, as well. Give us a call and enroll today! McCOMAS FUEL Co. Since 1871 Don’t Be Left Out in the Cold. Sign up for Automatic Delivery! Don’t worry about running out of oil this winter! With the convenience of automatic delivery, you won’t have to monitor your fuel levels or remember to schedule a delivery. We know you have enough on your plate. Let us do the work for you! Our Residential Division offers the following services: Our Commercial Division offers the following services: • Residential Heating Oil • Services Contracts • Equipment Sales • Heating & A/C Services • TankSure® • Budget Billing • Automatic Deliveries • Free Estimates • System Design & Installation of: - Hot Air Furnaces - Boilers - Air Conditioners - Water Heaters - Whole House Duct Systems • Commercial Fuels • Equipment Sales • Heating & A/C Services • Customer Service • Automatic Delivery • Free Estimates • Skid Tanks • Bulk Deliveries • System Design & Installation • High and Low Sulfur Diesel • Pumps for Dispensing Product Give us a call today for more information! McCOMAS FUEL Co. Since 1871 2301 Evergreen Street | Baltimore, MD 21216 Phone: (410) 669-5000 Fax: (410) 728-5719 www.mccomasfuel.com Quality & Comfort for Every Season! 2301 Evergreen Street Baltimore, MD 21216 (410) 669-5000 www.mccomasfuel.com McComas Service Plan 2012-PRINT.pdf 2 6/25/12 12:45 PM Air Conditioning Service Plans McCOMAS FUEL Co. Since 1871 Comfort A/C Silver An economical alternative to the Comfort A/C Gold plan. The McComas 12-Point Preventative Maintenance Check will prepare your A/C unit for the summer. Then, simply pay as you go! 12-Point Preventative Maintenance Check: Family Owned & Operated Since 1871 For OVER 140 YEARS McComas Fuel Company has been providing energy related products and services to the fine citizens of Baltimore, MD and surrounding counties. Our founder Henry Clay McComas, realized the importance of delivering a quality product at a cost effective price. From generation to generation, we have continued his dream. Our company provides home heating oil, residential heating and air conditioning services, commercial fuels, and commercial heating and air conditioning services. No project is too large or too small; every customer is our number one priority! Our friendly staff of trained professionals is ready to assist you in all of your energy needs. One phone call provides all the coverage that you need! We look forward to servicing you! • Check Thermostat Calibration • Check Wiring Connections • Check Evaporator Coil (clean if necessary) • Clean Condenser Coil • Oil Motors • Check Refrigerant Level • Check Compressor • Check Condensate Pump or Drain • Check Air Filters and Belts • Check Temperature Drop Across Evaporator Coil • Check Supply Voltage • Check Motor Amperage A minimum charge for each additional service call after initial tune-up will apply. This cannot be used in place of a service call for an existing problem. Plan subject to terms and conditions. A $20 trip charge will apply for all calls outside of an initial tune-up. Comfort A/C Gold Stay cool this summer! Keep your air conditioning system at peak operational efficiency with the most comprehensive service plan in your community. No additional charges for labor and parts covered under this plan! 12-Point Preventative Maintenance Check Routine Service Calls Replacement of the following Standard Parts: • Cad Cell Relay* • Fan Relay • Capacitors • Fuses • Condensate Pump • Refrigerant Driers • Condenser Fan Motor • Refrigerant Leaks • Fan and Limit Control (accessible) • Fan Belt • Service Valves • Non-Variable Speed • Start Contactor Fan Motor up to 1/2 hp* • Switches • Fan Pulley • Thermostat** *Not covered when used in conjunction with heating during winter months without our Comfort Heat Gold Service Agreement **Does not cover touchscreen thermostats A minimum charge for each additional service call after initial tune-up will apply. Plan subject to terms and conditions. A $20 trip charge will apply for all calls outside of an initial tune-up. Heating & Fuel Oil Service Plans Comfort Heat Silver Comfort Heat Gold Annual Heating System Tune-Up Annual Heating System Tune-Up An economical alternative to the Comfort Heat Gold Plan. An annual inspection and tune-up will prepare your heating system for the winter months. Then, simply pay as you go! See details under our Comfort Heat Silver plan • Annual Inspection and Tune-up • Oiling and Adjusting of Oil Burner • Diagnostic Combustion Testing A minimum charge for each service call after initial tune-up will apply. This cannot be used in place of a service call for an existing problem. Plan subject to terms and conditions. The TankSure® Program See details under our Comfort Heat Silver plan Parts Protection Turn up the heat! Keep your heating system at a peak operational efficiency with the most comprehensive service plan in your community. No additional charges for labor and parts covered under this plan. Parts Included: The TankSure® Program Heating oil tanks typically corrode from the inside out. Your tank may look perfectly fine from the outside, but it could be wearing excessively thin. The testing (similar to a medical ultrasound) will allow us to give you a sense of security or advance warning that a problem is on the horizon. Program Benefits: $ Proactive $1,000 Replacement Warranty • Warranty covers up to $1,000 towards the replacement of your tank • Offers proactive replacement of tanks before they leak • Helps protect the environment & reduces unexpected costs Ultrasonic Inspection •Trained service technicians use ultrasonic equipment to test the thickness of your tank •Ultrasonic equipment (similar to those used in the medical profession) detects the level of corrosion occurring inside your tank Tank Inspection Certificate •You may be eligible for a discount on your home insurance policy •Important documentation if you are selling your home A $20 trip charge will apply for all calls outside of an initial tune-up. • Air Tube • Aquastat • Blower Belts and Pulleys* • Non-Variable Speed Blower Motor up to 1/3 hp • Cad Cell Eye • Cad Cell Relay* • Cad Cell Bracket • Circulator Coupling • Circulator Motor up to 1/3 hp max • Circulator Relay • Control Wiring at Burner • Delayed Oil Valve • Draft Regulator • Electrodes • Fan Relay* • Fan Limit Control • Flue Pipe • Fuel Filter • Fuel Pump • Ignition Assembly • Ignition Wiring • Ignition Transformer • Nozzle • Nozzle Adapter • Nozzle Line • Oil Burner Coupling • Oil Burner Fan • Oil Burner Motor up to 1/4 hp • Oil Burner Switch • Oil Tank Valve • Porcelains • Power Head for Zone Valve • Pressure Control • Pump Strainer • Retention Head • Stack Relay • Tank Fill and Vent Pipe (Exposed) • Tank Gauge • Thermostat** • Transformer • Vent Alarm Complete circulators and blower units are not covered. Triple acting aquastats will be eligible for $100 credit. *Not covered May to September without our Comfort A/C Gold Service Agreement **Does not cover touchscreen thermostats A minimum charge for each additional service call after initial tune-up will apply. Plan subject to terms and conditions. A $20 trip charge will apply for all calls outside of an initial tune-up. McComas Service Plan 2012-PRINT.pdf 2 6/25/12 12:45 PM Air Conditioning Service Plans McCOMAS FUEL Co. Since 1871 Comfort A/C Silver An economical alternative to the Comfort A/C Gold plan. The McComas 12-Point Preventative Maintenance Check will prepare your A/C unit for the summer. Then, simply pay as you go! 12-Point Preventative Maintenance Check: Family Owned & Operated Since 1871 For OVER 140 YEARS McComas Fuel Company has been providing energy related products and services to the fine citizens of Baltimore, MD and surrounding counties. Our founder Henry Clay McComas, realized the importance of delivering a quality product at a cost effective price. From generation to generation, we have continued his dream. Our company provides home heating oil, residential heating and air conditioning services, commercial fuels, and commercial heating and air conditioning services. No project is too large or too small; every customer is our number one priority! Our friendly staff of trained professionals is ready to assist you in all of your energy needs. One phone call provides all the coverage that you need! We look forward to servicing you! • Check Thermostat Calibration • Check Wiring Connections • Check Evaporator Coil (clean if necessary) • Clean Condenser Coil • Oil Motors • Check Refrigerant Level • Check Compressor • Check Condensate Pump or Drain • Check Air Filters and Belts • Check Temperature Drop Across Evaporator Coil • Check Supply Voltage • Check Motor Amperage A minimum charge for each additional service call after initial tune-up will apply. This cannot be used in place of a service call for an existing problem. Plan subject to terms and conditions. A $20 trip charge will apply for all calls outside of an initial tune-up. Comfort A/C Gold Stay cool this summer! Keep your air conditioning system at peak operational efficiency with the most comprehensive service plan in your community. No additional charges for labor and parts covered under this plan! 12-Point Preventative Maintenance Check Routine Service Calls Replacement of the following Standard Parts: • Cad Cell Relay* • Fan Relay • Capacitors • Fuses • Condensate Pump • Refrigerant Driers • Condenser Fan Motor • Refrigerant Leaks • Fan and Limit Control (accessible) • Fan Belt • Service Valves • Non-Variable Speed • Start Contactor Fan Motor up to 1/2 hp* • Switches • Fan Pulley • Thermostat** *Not covered when used in conjunction with heating during winter months without our Comfort Heat Gold Service Agreement **Does not cover touchscreen thermostats A minimum charge for each additional service call after initial tune-up will apply. Plan subject to terms and conditions. A $20 trip charge will apply for all calls outside of an initial tune-up. Heating & Fuel Oil Service Plans Comfort Heat Silver Comfort Heat Gold Annual Heating System Tune-Up Annual Heating System Tune-Up An economical alternative to the Comfort Heat Gold Plan. An annual inspection and tune-up will prepare your heating system for the winter months. Then, simply pay as you go! See details under our Comfort Heat Silver plan • Annual Inspection and Tune-up • Oiling and Adjusting of Oil Burner • Diagnostic Combustion Testing A minimum charge for each service call after initial tune-up will apply. This cannot be used in place of a service call for an existing problem. Plan subject to terms and conditions. The TankSure® Program See details under our Comfort Heat Silver plan Parts Protection Turn up the heat! Keep your heating system at a peak operational efficiency with the most comprehensive service plan in your community. No additional charges for labor and parts covered under this plan. Parts Included: The TankSure® Program Heating oil tanks typically corrode from the inside out. Your tank may look perfectly fine from the outside, but it could be wearing excessively thin. The testing (similar to a medical ultrasound) will allow us to give you a sense of security or advance warning that a problem is on the horizon. Program Benefits: $ Proactive $1,000 Replacement Warranty • Warranty covers up to $1,000 towards the replacement of your tank • Offers proactive replacement of tanks before they leak • Helps protect the environment & reduces unexpected costs Ultrasonic Inspection •Trained service technicians use ultrasonic equipment to test the thickness of your tank •Ultrasonic equipment (similar to those used in the medical profession) detects the level of corrosion occurring inside your tank Tank Inspection Certificate •You may be eligible for a discount on your home insurance policy •Important documentation if you are selling your home A $20 trip charge will apply for all calls outside of an initial tune-up. • Air Tube • Aquastat • Blower Belts and Pulleys* • Non-Variable Speed Blower Motor up to 1/3 hp • Cad Cell Eye • Cad Cell Relay* • Cad Cell Bracket • Circulator Coupling • Circulator Motor up to 1/3 hp max • Circulator Relay • Control Wiring at Burner • Delayed Oil Valve • Draft Regulator • Electrodes • Fan Relay* • Fan Limit Control • Flue Pipe • Fuel Filter • Fuel Pump • Ignition Assembly • Ignition Wiring • Ignition Transformer • Nozzle • Nozzle Adapter • Nozzle Line • Oil Burner Coupling • Oil Burner Fan • Oil Burner Motor up to 1/4 hp • Oil Burner Switch • Oil Tank Valve • Porcelains • Power Head for Zone Valve • Pressure Control • Pump Strainer • Retention Head • Stack Relay • Tank Fill and Vent Pipe (Exposed) • Tank Gauge • Thermostat** • Transformer • Vent Alarm Complete circulators and blower units are not covered. Triple acting aquastats will be eligible for $100 credit. *Not covered May to September without our Comfort A/C Gold Service Agreement **Does not cover touchscreen thermostats A minimum charge for each additional service call after initial tune-up will apply. Plan subject to terms and conditions. A $20 trip charge will apply for all calls outside of an initial tune-up. McComas Service Plan 2012-PRINT.pdf 1 6/25/12 12:45 PM Terms and Conditions All service agreements start May 1st and end April 30th of the following year. •Heating plans are valid only if McComas Fuel supplies all the oil. •Any pre-existing conditions will be serviced at prevailing rates. •Acceptance of your equipment under this agreement is subject to inspection by our service technicians and contingent upon the purchase of all of your fuel requirements from McComas Fuel Company. •McComas Fuel Company reserves the right to not renew if changes of wiring or additional controls are required in order to provide dependable operation. •The coverage and renewal of these services are conditioned on an account balance that is within our credit limits. •Terms of payment are subject to approval by our credit department. After credit is approved, all bills are to be paid upon receipt of statement. Any payments that exceed twenty-five days or delinquent budget payments automatically cuts off automatic delivery and credit privileges. •The customer agrees to pay $35.00 fee for each returned check. •McComas Fuel Company’s accountability for the replacement of parts is based on the availability of such parts. All equipment covered by policy must remain accessible. • This agreement does not cover service rendered or parts supplied because of damage by water, fire, acts of God, accident, tampering, abuse, or vandalism, and will not cover any secondary damage due to oil leakage, malfunction, or failure of equipment. •This agreement does not cover plumbing or obsolete parts. Exclusions include, but are not limited to: welding or cutting oil tank, low-water cut-off, water leaks, steam vents, steel or specially designed combustion chambers, circulator and draining expansion tank. Any parts not listed under agreement are excluded. •Service calls not covered and billed at prevailing rates are: emergency switch found to be in off position, thermostat set below room temperature, aquastat not set to proper temperature, and bleeding radiators. •A charge will be made to start the burner if a Will Call customer or Delinquent Credit Account allows tank to run dry. Sufficient notice must be given on Will Call or Collection Deliveries. •We will leave or mail our printed oil delivery ticket which customer agrees to accept as evidence of the quantity delivered, without the necessity of our obtaining a written receipt for any delivery , unless other procedures have been agreed upon in advance.Written notice must be given for cancellation of automatic deliveries. •Air Conditioning Plans cover systems up to 5 tons. •Under A/C agreement, it is the customer’s responsibility to be sure all switches are on, thermostat is set to desired setting, clock on chronotherm is set to proper time, and air filters are changed frequently. •Air Conditioning Service will be performed during normal business hours (7:30 a.m. - 4:00 p.m. M-F). •Your right to this agreement expires at the end of each covered year. We will not issue any credit for any unused portion of this agreement. •This agreement is not a warranty or guarantee that your heating/air conditioning system will operate without defect or failure. •This agreement automatically renews at our prevailing rate at the end of its period unless either party cancels it. • McComas will pay up to $1,000 towards the replacement of your above ground tank, once tested and qualified for the TankSure® Program, if a tank leak occurs subsequent to this test due to internal corrosion, a tank leak occurs due to a manufacturer’s defect, or a non-leaking tank is identified for proactive replacement. While we cannot guarantee that a leak will not occur or your tank will not fail after testing, we are providing these new services with the hope that by testing and monitoring, we are offering a long-term proactive tank replacement program for our customers. Accidental damage is not covered by the TankSure® Program. The TankSure® Program does not cover environmental clean up, property damage, waste disposal services, or other damages or losses caused by a tank leak or system failure even if the tank has been tested and qualified ultrasonically and is enrolled in the TankSure® Program. •This plan does not cover buried storage tanks and/or piping. •Plans do not include coverage or service related to, or arising from, any “Peak Rewards” hardware installed by Baltimore Gas and Electric (BGE) either inside or outside. Want a Worry-Free Winter? Enroll in our Budget Billing Plan! From Our Family to Your Family With Pride! Comprehensive Service Plans Ease the burden of the winter fuel costs by spreading your heating bills into smaller, predictable payments. Here’s how it works: All we do is estimate your annual fuel bill by multiplying your normal fuel usage by this year’s projected prices. Then we split the total dollar amount into even monthly payments. It’s that simple. For added convenience, your Comfort Service Plans can be included, as well. Give us a call and enroll today! McCOMAS FUEL Co. Since 1871 Don’t Be Left Out in the Cold. Sign up for Automatic Delivery! Don’t worry about running out of oil this winter! With the convenience of automatic delivery, you won’t have to monitor your fuel levels or remember to schedule a delivery. We know you have enough on your plate. Let us do the work for you! Our Residential Division offers the following services: Our Commercial Division offers the following services: • Residential Heating Oil • Services Contracts • Equipment Sales • Heating & A/C Services • TankSure® • Budget Billing • Automatic Deliveries • Free Estimates • System Design & Installation of: - Hot Air Furnaces - Boilers - Air Conditioners - Water Heaters - Whole House Duct Systems • Commercial Fuels • Equipment Sales • Heating & A/C Services • Customer Service • Automatic Delivery • Free Estimates • Skid Tanks • Bulk Deliveries • System Design & Installation • High and Low Sulfur Diesel • Pumps for Dispensing Product Give us a call today for more information! McCOMAS FUEL Co. Since 1871 2301 Evergreen Street | Baltimore, MD 21216 Phone: (410) 669-5000 Fax: (410) 728-5719 www.mccomasfuel.com Quality & Comfort for Every Season! 2301 Evergreen Street Baltimore, MD 21216 (410) 669-5000 www.mccomasfuel.com
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