11 T H A N N U A L DINNER AND GALA January 29, 2015 / Chicago Hilton and Towers 7:00–9:00 pm / Grand Ballroom (2ND FLOOR) Welcome to the 2015 Inspiring Efficiency Awards The Midwest Energy Efficiency Alliance welcomes you to the 11th Annual Inspiring Efficiency Awards Dinner and Ceremony. It is our honor to recognize Midwestern leaders who deliver groundbreaking advancements in energy efficiency across five categories: Education, Impact, Innovation, Leadership and Marketing. MEEA also recognizes one leader through the Chairman’s Award which honors an organization or individual that has provided exemplary leadership and support to MEEA throughout our history. This is the 11th year for the Inspiring Efficiency Awards and we, again, received a record number of applications. All of these nominees demonstrate the continued growth of energy efficiency in the Midwest and the passion of those working in our field. With so many great programs, we’ve included a brief overview of all the nominees so that you can see the variety of programs that are promoting energy efficiency and advancing our industry. We are truly invigorated by the contributions of the 2015 Inspiring Efficiency Award winners and all of the individuals and organizations that were nominated. From engaging educational programs that have encouraged energy savings in smaller towns to strong leadership in major cities, this group recognized tonight has shown dedication and enthusiasm for advancing energy efficiency in the Midwest. We want to thank the Inspiring Efficiency Awards review committee, who spent hours reviewing applications and had the difficult task of selecting the winners from so many highly qualified applicants. We also want to thank our Table Sponsors for their support. The depth and breadth of all the winners and nominees from this year and the past 11 years, only further demonstrate the success and contribution of the Midwest in the energy efficiency marketplace. Thank you for joining us in recognizing their successes! Jeanine Penticoff Board Chairman MEEA 2 Stacey Paradis Interim Executive Director MEEA I NS PI R I N G E FFI C I E N C Y AWA R DS Program Welcome & Introduction 2015 Inspiring Efficiency Awards for Education 2015 Inspiring Efficiency Award for Impact Dinner 2015 Inspiring Efficiency Awards for Innovation 2015 Inspiring Efficiency Award for Marketing Dessert 2015 Inspiring Efficiency Awards for Leadership 2015 Inspiring Efficiency Chairman’s Award Dinner Entertainment Big City Jazz Trio Emcee Bill Angelos Midwest Energy Efficiency Alliance 2 0 1 5 I NS PIRING EFFICIE N C Y AWARDS 1 The Inspiring Efficiency EDUCATION Award is presented for development and implementation of a local campaign, program, strategy or idea to increase knowledge and action on energy efficiency. 2015 Winner Nicor Gas, What’s in the Box? Energy Efficiency Campaign Nicor Gas’ energy efficiency program created an educational campaign called “What’s in the Box?” to educate homeowners on the operation of their natural gas furnace and the benefits of upgrading to a high-efficiency furnace. The campaign included an animation graphics video, an online quiz and a digital infographic in addition to digital ads and bill inserts with the same messaging. The campaign ran from September 2013 to January 2014. The “What’s in the Box?” campaign was unique due to its ability to educate and entertain on the seemingly mundane topic of furnaces. It educated customers directly, while providing trade allies with tools to help their own businesses. Accepted by Kevin Kirby Vice President of Energy Efficiency, AGL Resources Nicor Gas Presented by Jon Williams Manager, Energy Efficiency & Demand Response AEP Ohio 2 The Inspiring Efficiency IMPACT Award is presented for significant contribution to market transformation, either through the implementation of a specific program or a policy change that has resulted in reduced energy consumption and/or increased market penetration of energy-efficient products. 2015 Winner Retrofit Chicago – City of Chicago Mayor Rahm Emanuel has identified energy efficiency as a priority for strengthening Chicago – helping Chicago be the most affordable, competitive, attractive, livable, and sustainable city of the 21st century. This vision is reflected in the Sustainable Chicago 2015 Action Agenda, which includes seven key themes, one of which is Energy Efficiency and Clean Energy. Based on these overall goals, Retrofit Chicago was launched in 2012 as a key program providing a voluntary, cross-sector approach to drive energy efficiency improvements and associated cost savings, job creation, and greenhouse gas reductions in Chicago’s commercial, residential and municipal sectors. The success of Retrofit Chicago is based on extensive partnership with supporting organizations, a commitment to ambitious goals to drive energy efficiency impact and use of a data-driven approach to customize program elements. Accepted by Karen Weigert Chief Sustainability Officer City of Chicago Presented by Adam Cooper Research Manager Institute for Electric Innovation 2 0 1 5 I NS PIRING EFFICIE N C Y AWARDS 3 The Inspiring Efficiency IMPACT Award is presented for significant contribution to market transformation, either through the implementation of a specific program or a policy change that has resulted in reduced energy consumption and/or increased market penetration of energy-efficient products. 2015 Winner Illinois Energy Now: Efficient Living Public Housing Authority Program Begun in 2010, the Illinois Public Housing Authority Efficient Living Program (ILPHA) is dedicated to helping public housing authorities (PHA) throughout the state achieve electric and natural gas savings in their properties. This initiative provides grants for energy efficiency upgrades that realize savings in both energy costs and consumption. The mission is to encourage public housing authorities, their residents, design professionals and building contractors to incorporate energy efficiency practices and renewable energy systems into their daily housing operations. Since most PHA buildings nationwide were constructed over 30 years ago, great potential exists for retrofitting and updating these buildings to increase energy performance and indoor comfort. ILPHA is sponsored by the Illinois Department of Commerce and Economic Opportunity (DCEO) Illinois Energy Now program and is funded by the Illinois Energy Efficiency Portfolio Standards (EEPS) which includes the six investment owned utility companies of Ameren Electric and Gas, ComEd, Nicor Gas, North Shore and Peoples Gas as well as PHAs in the municipal or cooperative districts covered by the Energy Efficiency Trust Fund. ILPHA is an applied research program at the University of Illinois at Urbana-Champaign-School of Architecture and is working collaboratively with the Energy Resources Center at the University of Illinois at Chicago. Accepted by Kate Brown Program Director IL PHA Efficient Living Marion Lunn Assistant Deputy Director IL DCEO Antonio R. Riley Regional Administrator HUD Region 5 4 Presented by Michael Brandt Manager, Energy Efficiency Planning & Measurement Commonwealth Edison Company The Inspiring Efficiency INNOVATION Award is presented for developing and implementing of a new innovative program, idea or policy in the Midwest. 2015 Winner AEP Ohio’s Continuous Energy Improvement Program (CEI) CEI helps participants apply principles and practices of continuous improvement to implement strategic energy management that may help reduce your energy bill by 5% to 15% with little to no capital investment. Plus, AEP Ohio provides a total incentive of $0.02 per kWh saved. AEP Ohio’s CEI program provides the tools, coaching, structure and resources necessary to achieve energy savings by engaging your employees and through operations and maintenance changes. Accepted by Jon Williams Manager, Energy Efficiency & Demand Response AEP Ohio Presented by Kevin DeMaster Manager, Utility Programs Mitsubishi Electric Heating and Cooling Solutions 2 0 1 5 I NS PIRING EFFICIE N C Y AWARDS 5 The Inspiring Efficiency INNOVATION Award is presented for developing and implementing of a new innovative program, idea or policy in the Midwest. 2015 Winner DTE Energy / Energy Efficiency / DTE Insight DTE Energy is the first utility in the nation to offer an interactive real-time tool for customers that links customer’s iPhones and Android phones to data collected by their advanced meters by offering DTE Insight. DTE Insight was launched in July 2014 for all residential electric customers with an advanced meter. The goal of the DTE Insight pilot program is to establish a deemed behavioral energy savings measure in 2015. The goal for 2014 was to build the mobile app and acquire 10,000 customers to collect the baseline EM&V data. Initial research estimates the target market at 10% of the Electric Customer base or approximately 200,000 residential customers. DTE Insight also supports DTE Energy’s commitment to the Michigan community. In partnership with DTE Energy, all software and hardware to support the program was from Michigan based businesses. Accepted by Joel Miller Sr. Strategist / DTE Insight Business Owner DTE Energy / Energy Efficiency Presented by Tina Yoder Manager, Energy Efficiency MidAmerican Energy 6 The Inspiring Efficiency MARKETING Award is presented for engaging in or supporting a marketing campaign, program, strategy or idea to increase the adoption of energy efficient products and/or best practices in the Midwest. 2015 Winner Nicor Gas, energySMART, Customer Journey Marketing Strategy Nicor Gas’ Customer Journey marketing strategy combined customer journey mapping with best practices in outreach, marketing and communications to make energy efficiency easy to understand and participate in at a mass market level. Implementation of the strategy included: • Customer journey-mapping to understand customer interactions and experiences during participation; • Implementation of a new communications, marketing and outreach strategy based on the lessons learned from customer journey-mapping; • Development and execution of the Customer Stories campaign (developed, written, designed and directed completely in-house by the Nicor Gas energy efficiency marketing team). The campaign drove awareness and participation through trusted messengers-the real customers, as learned during customer journey mapping. Accepted by Beth Reese President Nicor Gas Presented by Nick Mark Manager, Conservation & Renewable Energy Policy CenterPoint Energy 2 0 1 5 I NS PIRING EFFICIE N C Y AWARDS 7 The Inspiring Efficiency LEADERSHIP Award is presented to the organization or individual who has served as a strong leader in support of energy efficiency in their city, state, region, company or community 2015 Winner Carol Stemrich, Public Service Commission of Wisconsin, Focus on Energy Program Celebrating her 33rd year with the Public Service Commission of Wisconsin, Carol Stemrich is recognized as one of Wisconsin’s most influential stakeholders in furthering energy efficiency in her state and beyond. Early in her career Ms. Stemrich was responsible for overseeing the state’s utility energy conservation plans, specifically assessing the socio-economic and consumer impacts of various utility rate changes and utility driven programming. In 1999, Ms. Stemrich’s experience in the regulatory environment prepared her to lead the largest transition in energy efficiency policy Wisconsin had ever seen. Focus on Energy was established as Wisconsin’s statewide energy efficiency and renewable energy resource program with the passing of Wisconsin Act 9. She served as the subject matter expert and sounding board as Wisconsin lawmakers later drafted Act 141. Once this legislation passed, she supported the transition from the Department of Administration to the Public Service Commission of Wisconsin. Carol’s vision turned Act 141’s multifaceted statues into policy and an administrative road map that has made Focus on Energy one of the most recognized and admired energy efficiency programs in the country. Her leadership, resolve and persistence during this time of resurgence have cultivated the current Focus on Energy program, which continues to perform to best-in-class standards. Accepted by Carol Stemrich Presented by Sam Mueller VP, Engineering Nexant, Inc. 8 The Inspiring Efficiency LEADERSHIP Award is presented to the organization or individual who has served as a strong leader in support of energy efficiency in their city, state, region, company or community 2015 Winner Jim Jerozal, Managing Director, Energy Efficiency, Nicor Gas Jim Jerozal is the Managing Director of Energy Efficiency at Nicor Gas and has been responsible for developing and implementing strategies, plans and budgets associated with all Nicor Gas energy efficiency (EE) offerings since the launch of the “Rider 29” portfolio on May 1, 2010. In this role, he has overall responsibility for developing the company’s mandated three-year Energy Efficiency Plans (EEPs), developing the energy efficiency organization, selecting and contracting with vendors and other support organizations required to implement the program, managing the delivery of goals, and reporting results to the Illinois Commerce Commission. Under Jim’s direction, in the most recent program year, Nicor Gas’ portfolio delivered 37 million net therms, more savings than any other gas portfolio in the country. Jim’s leadership has demonstrated a commitment to fostering new technologies and collaboration with other utilities and regional/national energy efficiency organizations. Jim has served on the Illinois Statewide Climate Change Task Force, and has held leadership roles and participated on various American Gas Association committees. Currently, Jim is the Chair of the Chicago Wilderness Corporate Council where he has served for four years, prior to that he served four years as the Corporate Council Vice-chair. His professional involvement mirrors his personal commitment to energy efficiency in his home and community. He holds a B.S. in Bioengineering from Syracuse University in 1988. Jim and his wife reside in Geneva, IL and have two children. Accepted by Jim Jerozal Presented by Randy Gunn Managing Director Navigant Consulting 2 0 1 5 I NS PIRING EFFICIE N C Y AWARDS 9 The Inspiring Efficiency CHAIRMAN’S Award is presented to the organization or individual who has provided exemplary leadership and support to MEEA throughout the organization’s history. 2015 Winner Tim Melloch Tim joined ComEd in 1982 as a technical staff engineer at Byron Nuclear Generating Station. In 1988, he moved on to serve as a large customer account manager. Since 1990, he has used his experience as an engineer and customer account manager to help ComEd customers become wiser energy consumers. In 2008, ComEd launched what became one of the country’s largest and most cost effective energy efficiency portfolios. In the sixth year of energy efficiency program implementation, Tim’s team managed a portfolio valued at $150 million annually. Since inception of the program, ComEd customers have reduced their energy consumption by approximately 8.5 million MWh and have saved over $800 million on their electric bills. The U.S. Environmental Protection Agency recognized ComEd for six consecutive years for its work in the energy efficiency field, and in 2014 awarded ComEd an ENERGY STAR Partner of the Year-Sustained Excellence Award for the second consecutive year. Tim was also an active external spokesperson for ComEd and the energy efficiency industry including his role as the ComEd Energy Doctor. In this capacity, he used the Energy Doctor persona to help customers become more energy efficient. Tim retired in August of 2014 after more than 32 years with ComEd. Tim is recognized by the Association of Energy Engineers as a Certified Energy Manager. He served on the Board of Directors of the Midwest Energy Efficiency Alliance on two different occasions, (2010–2011, 2012–2014), where he served as Program Committee Chair and most recently as Chairman of the Board. He also served on the Board of Directors for the Consortium for Energy Efficiency (CEE) in 2013–2014. Tim’s long-standing support and involvement with MEEA and promotion of energy efficiency was a key component of MEEA’s growth over the last six years. Accepted by Tim Melloch Presented by Jeanine Penticoff, Director, Energy Efficiency & Renewables Alliant Energy 10 Thanks to everyone who took the time to apply and was nominated. Education Nominees Efficiency Smart Super Energy Heroes Summer Camps The summer camp’s goal was to provide a free, weeklong summer camp for 300 students entering fourth through sixth grade (30 students per camp, 10 camps total). The robust camp curriculum is designed to teach students about the environmental and economic impacts of energy through fun and engaging hands-on science projects and activities. By the end of the camp, students should be able to demonstrate knowledge of energy, conservation and how these concepts relate to everyday life as well as identify ways to save energy at home, at school and in their community. Another goal was to reduce energy usage in the students’ homes by 51,000 kWh as well as future demand for electric energy through the installation of energy efficiency kits provided to students. Program Contact Mani James Efficiency Smart [email protected] EnergySmarts Publications, a DTE Energy energy efficiency publication series The goal behind the EnergySmarts Publications concept is to provide a forum for customers to learn about energy efficiency, renewable energy and other important elements associated with the creation, supply and delivery of energy in an interesting, intriguing and entertaining format that will engage customers and pique their interest. Two separate magazine series are published targeting selected Residential Customers (100,000) three times per year, and Small Business customers (60,000) twice per year, utilizing DTE Energy’s proprietary segmentation models. The concept was initially conceived for a residential readership, but after receiving strong positive customer feedback and consistent elevated satisfaction among the readership as compared to those not receiving the publication, the concept was expanded to serve the small business community with their own custom edition. Program Contact Raymond Plummer DTE Energy [email protected] KSBA’s School Energy Managers Project (SEMP) The Kentucky School Boards Association (KSBA) in partnership with the Commonwealth of Kentucky created and implemented the School Energy Managers Project (SEMP) in March 2 0 1 5 I NS PIRING EFFICIE N C Y AWARDS 11 2010, with the support initially of $5.05 million of ARRA funds available through April 2012. In March 2103 SEMP was awarded a $700,000 grant from the Kentucky Energy and Environment Cabinet and in July 2013 SEMP was awarded $1.45 from Louisville Gas and Electric and Kentucky Utilities Companies to continue support of local school district energy and facility managers. SEMP coordinates the development and sustainment of a state-wide energy management infrastructure that focuses 173 public school districts on fostering intelligent energy choices in new and existing buildings through implementation of energy efficiency projects. SEMP provides partial funding and support for school districts to employ energy managers to assemble information, access technical resources and formulate and implement energy management plans. Program Contact Ron Willhite KSBA [email protected] Lansing Board of Water & Light—Recycle Rama event The Lansing Board of Water & Light’s (LBWL) primary goal was to achieve kWh savings and to raise its residential electric customers’ awareness of Hometown Energy Savers®, the utility’s energy optimization portfolio of programs. Specifically, LBWL wanted to provide an opportunity for customers to receive an incentive for turning in older, working dehumidifiers and room air conditioners for recycling. At the time these appliances weren’t accepted by LBWL’s refrigerator and freezer recycling contractor unless the customer was also recycling a refrigerator or freezer. Program Contact Trista Gregorski Lansing Board of Water & Light [email protected] The Michigan Commercial & Industrial Energy Conference, MCIEC The MCIEC offers energy efficiency education to all commercial and industrial customers in Michigan, with the overarching goal of increasing awareness of program availability. The 2014 MCIEC was the first event in the region to bring customers from all utilities in the state to one location for a collaborative event. Given the extensive geographical reach of our audience, we hold two conferences to accommodate both the upper and lower peninsulas of Michigan. Conference attendees selected their educational path from eight breakout sessions, all geared toward energy efficiency technology, industry advances and the creation of a personal energy-saving plan. In addition, a panel of utility representatives fielded questions from participants in an open forum. This was the first panel discussion of its kind in Michigan—both for the conference and for customers in general. Program Contact Stephanie Rockafellow CLEAResult [email protected] 12 QA Graphics QA Graphics worked collaboratively with the Drake Community Library staff to create a completely customizable Energy Efficiency Education Dashboard which was installed as a touch screen kiosk towards the entrance of the library. The dashboard is designed to show real time energy use, savings and more. The two goals for this program included educating the public about energy efficiencies of the new library that would serve around 10,000 residents along with attaining LEED certification for the building. Program Contact QA Graphics [email protected] Resource Action Programs (RAP) Resource Action Programs (RAP) worked with Lincoln Electric System (LES) to develop a program called “Energy Detective” in Lincoln area schools. The program was initially a joint partnership between LES and the Nebraska Energy Office and has served 11,129 students over the last four years. In 2013, the program was redesigned by RAP to more closely align with Nebraska ELA, Science and Math standards for 6th grade, and is now a sole initiative of LES. Over 100 Lincoln area teachers conducted the program within 26 schools in the 2012-2013 school year, with nearly 3,000 students becoming Energy Detectives. In the 2013–2014 school year, another 3,000 more students will become Energy Detectives, benefitting from new LED-technology in the form of an LED light bulb and Night Light that last 50 times longer than incandescent bulbs. Since program inception, LES has innovated new measures within the kit each year to ensure that the community is made aware of the latest technologies and receives the highest possible savings. Program Contact James Heier Resource Action Programs [email protected] Think! Energy Michigan Collaboration (National Energy Foundation, Consumers Energy, DTE Energy) National Energy Foundation (NEF), the implementation partner of the Think! Energy Michigan Collaboration, has a strong history of successful energy efficiency programs in the Midwest with utility partners. Consumers Energy and DTE Energy, the major utility partners of the Collaboration, have worked together with NEF since 2010 to implement one of the strongest energy education efforts ever to take place in Michigan. Thanks to the sponsorships by DTE Energy and Consumers Energy, students receive energy-efficient devices to install at home including CFLs, LEDs, shower heads, aerators, shower timers, thermometers and more. The kits allow the students to truly make a difference in their daily energy use. After students take home and install their devices with members of their families, they fill out a Home Energy Worksheet that allows NEF to calculate measured savings and report back to the sponsoring organizations. Think! Energy encourages 2 0 1 5 I NS PIRING EFFICIE N C Y AWARDS 13 students and their families to “think!” about energy, “talk!” about energy and “take action!” about their energy use for the future. Program Contact Mac Scott National Energy Foundation [email protected] Impact Nominees AEP Ohio’s Data Center Program The AEP Ohio Data Center program was part of the AEP Ohio 2012–2014 Action Plan with a total goal of 18 GWh savings delivered. The program was derived from the custom offering in AEP Ohio’s program portfolio to bring a focused offering to a high-potential customer segment, by combining targeted marketing and energy efficiency measures with a highly-involved, dedicated team with experience identifying savings in data centers. The program set out to focus on new and existing data centers of all sizes; from large enterprise facilities to smaller corporate server rooms down to local schools and small hospitals with localized data closets. Initially, over 160 companies were identified as potential data center participants and early goals for the program were set at 18 GWh and 45 participants over the programs first 3 years. Program Contact Michelle Cross AEP Ohio [email protected] Ameren Illinois ActOnEnergy® All Electric Homes (AEH) Program The Ameren Illinois ActOnEnergy® All Electric Homes (AEH) is a residential energy efficiency program focused on the whole-house approach for homeowners and multifamily units. With a savings of over 12,610 MWh achieved from June 1, 2013– May 31, 2014, AEH reached nearly 108% of goal using only 80% of the budget. The program emerged from an Illinois Power Agency request to create an all-electric residential energy efficiency program that targeted high consumption users. Targeting existing single and multifamily residential homes with high consumption resistance heating and air-conditioning, the program engaged participation from 1,174 units. Reaching out to homes previously retrofitted through the Ameren Illinois ActOnEnergy shell measures programs not only helped advance to program goals, but also encouraged a deeper commitment to energy efficiency. Program Contact Keith Goerss Ameren Illinois [email protected] 14 Ameren Illinois ActOnEnergy® Small Business Direct Install (SBDI) Program The ActOnEnergy Small Business Direct Install (SBDI) Program met the original intent of helping Ameren Illinois Small Business customers overcome common barriers to efficiency – specifically high equipment and installation costs and excessive paperwork. The target market for this program is DS-2 small business customers throughout the Ameren Illinois service territory. The DS-2 rate class is defined as those customers with a peak demand <150 kW, which accounts for over 110,000 customers. Typical customers in this rate class include places of worship, small box retail, office building tenants, restaurants, banks, etc. The program met initial budgetary and savings goals in the timeframe projected. The program savings acquisition goal was 17,921, 000 net kWh for the period June 1, 2013– May 31, 2014 (PY6). A total of 2,162 projects were completed in PY6, delivering 20,134,032 net kWh energy savings. Program Contact Keith Goerss Ameren Illinois [email protected] City of Minneapolis Minneapolis has adopted targets for the reduction of greenhouse gas emissions 15% by 2015, 30% by 2025, and 80% or more by 2050. In 2010, energy use in commercial and industrial buildings accounted for over 44% of Minneapolis’ community-wide emissions. The city believes that policies focused on addressing energy efficiency and greenhouse gas emissions in these buildings are critical to achieving the City’s goals. The target market is large commercial buildings 50,000 square feet and above and public buildings 25,000 square feet and above. The total number of buildings the ordinance will impact when fully implemented will be over 600. Large commercial buildings represent a disproportionate amount of the total square footage of commercial buildings in Minneapolis, meaning this ordinance will impact over 75% of the total commercial square footage in the city. Program Contact Brendon Slotterback City of Minneapolis [email protected] Commonwealth Edison Smart Ideas® Small Business Energy Savings (SBES) Geo-targeted Campaigns The goal of the ComEd Program Small Business Energy Savings (SBES) geo-targeted campaigns was to engage towns with low program participation through a multi-faceted marketing and outreach strategy that encourages word-of-mouth promotions to achieve a large amount of kWh savings in a short timeframe. Eligible ComEd customers were those 2 0 1 5 I NS PIRING EFFICIE N C Y AWARDS 15 small businesses in the selected towns who qualified for SBES. SBES staff developed the Campaign strategies in the fall of 2012 as a focused attempt to reach rural customers. Focusing upon areas with distinct population centers and a previous low rate of small business participation, specific zip codes were targeted for 6–10 weeks. Four areas, with multiple cities/towns in each were targeted. Program Contact Sharon Madigan Commonwealth Edison [email protected] Dayton Power and Light (DP&L) The University of Dayton Building Energy Center (UD-BEC) has been a pioneer in developing models that combine energy usage, weather and publicly accessible building data to identify customers with high energy use intensities. UD-BEC combines electrical usage with gas usage to develop a combined energy index. They then analyze this energy index to profile high intensity energy users. With the help of UD-BEC’s expertise and the results of the model, DP&L and Vectren’s targeted marketing becomes much more effective. Targeted customers are informed of the opportunity to receive a free, on-site energy saving assessment, performed by UD-BEC staff and graduate students. This service is marketed as the Building Energy Performance Program, a partnership between DP&L, Vectren, and UD. Participants in the Building Energy Performance program receive a comprehensive report of the electric and gas savings opportunities for their facility, as well as identification and quantification of the utility rebate incentives available to help offset the cost of their upgrades. Program Contact Julie Birchfield Dayton Power & Light [email protected] Focus on Energy: Chain Stores and Franchises Program The Chain Stores and Franchises Program was launched in 2012, as part of the Focus on Energy Targeted Markets portfolio realignment. The Chain Stores and Franchises Program targets retail, food sales (grocery, convenience stores) and food service (quick service/full service restaurants) chain stores. The program participants are franchiser- and franchiseeowned stores with 5 or more branded locations in the State of Wisconsin. This design maximizes economies of scale to drive significant energy savings for the Focus on Energy portfolio. Program Contact Matthew Matenaer Franklin Energy [email protected] 16 Focus on Energy: Energy Efficiency and Renewable Resource Program This program works with eligible Wisconsin residents and businesses to install cost-effective energy efficiency and renewable energy projects. Focus on Energy information, resources and financial incentives help to implement projects that otherwise would not be completed, and its efforts help Wisconsin residents and businesses manage rising energy costs, promote in-state economic development, protect our environment and control Wisconsin’s growing demand for electricity and natural gas. Focus on Energy operates on a calendar program year, and is available to approximately 4.5 million residential and business customers of its 108 participating utilities. Program Contact Chad Bulman CB&I [email protected] Focus on Energy: Home Performance with ENERGY STAR® Program The primary goal of the market transformation (moving the program from a consultant based to contractor/Trade Ally based model) was to increase conversions and energy savings for Focus on Energy participating utility companies. The program originated in 2001; the new market-based Trade Ally business model was implemented January 2012 in Madison, WI. 9.6 percent more homes participated in 2013 compared to the old structure’s best year in 2011. It is important to us, Focus on Energy, to arm the Trade Allies with knowledge and tools that give them the support they need to excel at their craft and provide homeowners with a positive experience to feel comfortable in making energy saving improvements. Program Contact Carter Dedolph Conservation Services Group [email protected] Illinois Energy Now: Metropolitan Mayors Caucus Public Sector Energy Efficiency Program Illinois Energy Now is an energy efficiency program administered by the Illinois Department of Commerce and Economic Opportunity (DCEO) that provides millions of dollars in rebates to public facilities that make large-scale equipment improvements to their electric and natural gas systems. DCEO supports the Metropolitan Mayors Caucus Public Sector Energy Efficiency Program, as part of its Illinois Energy Now Public Sector Aggregation Program. The goal of the program is to achieve significant energy and cost savings within the public sector through energy efficiency building improvements. This 2 0 1 5 I NS PIRING EFFICIE N C Y AWARDS 17 goal is accomplished by providing funding and technical expertise to public agencies to implement projects that reduce energy consumption, save money and meet local sustainability goals by reducing carbon dioxide emissions. Program Contact Jeffrey Walter Metropolitan Mayors Caucus [email protected] Michigan Electric Cooperative Association As a strategy to meet the requirements of Act 295 in the most cost-effective manner, the Michigan Electric Cooperative Association (MECA) formed a unique Energy Optimization Collaborative group (EO Collaborative) with eight of its nine co-op members and four municipalities to address their individual compliance obligations while achieving economies and advantages of working together, pooling talent, sharing costs and achieving results. MECA is a non-profit association that provides professional services to 9 member cooperatives in Michigan. MECA provides publishing services via the Michigan Country Lines Magazine, safety training, energy efficiency program development & planning, tracking, independent 3rd party evaluation services, as well as regulatory compliance and reporting and legislative issues and assistance for PA-295 while working closely with the Michigan Public Service Commission, Michigan’s State Senators, and State Representatives. Program Contact Art Thayer Michigan Electric Cooperative Association [email protected] Nicor Gas—energySMART Nicor Gas launched its energy efficiency program in June of 2011, serving as the first natural gas savings program of its kind in its territory. In just three years, the program grew to over 14 different offerings for homeowners and business customers that included energy assessments, free energy-saving products, incentives for the new construction, and rebates for energy efficiency rebates and improvements. The program also incorporated community outreach and engagement initiatives, an emerging technology program, and staffing grants to help businesses create jobs to implement energy efficiency projects. Through collaboration with community partners, continuous improvement and innovation, energySMART helped more than 600,000 customers and provided lasting benefits throughout northern Illinois by creating jobs, increasing productivity, expanding business opportunities and helping communities meet their environmental goals. Program Contact Meena Beyers Nicor Gas [email protected] 18 NTC’s Trickle Up! Program The Trickle Up! Program was developed by NTC in Minneapolis, MN. It is an exciting customer engagement system that generates measurable reduction in home energy usage through an innovative technology system, focused on a link between school and household. This system engages entire families, changing their usage behavior, empowering them to become the driving force behind the resulting energy savings. Our breakthrough innovations to reduce BTU usage are our live theatre programs. NTC’s live shows, tied to themed websites, make ordering kits fun, easy and compelling. NTC gets the students excited about energy efficiency and encourages them to call upon their parents to order EE kits on our website, which is themed to the in-school program. Each kit contains conservation information and free tools such as CFLs, energy-efficient showerheads, aerators and smart strips. Once ordered, we track installation and measure the savings. Program Contact Frank Maciel NTC [email protected] Urban Innovations, Ltd. The primary objective of the 2014 EDF Climate Corps Fellowship at Urban Innovations (UI) – in partnership with the Environmental Defense Fund – was to develop an integrated strategy/ energy master plan for identifying/ analyzing energy efficiency and management opportunities to be pursued for cost savings and GHG emissions reductions. The projects/ initiatives identified were evaluated by financial returns, energy reduction potential and environmental impact. Working as part of a larger Featured Project, UI sponsored an EDF fellow/MBA student to create a Sustainable Capital and Operational Investment Evaluation Tool that standardized the process for evaluating capital decisions as to their life-cycle economic impacts taking into account energy and other environmental impacts. UI also worked with the EDF team to develop tenant improvement efficiency standards and protocols for evaluating efficiency projects using ICP standards. On larger scale, the intent of this program/partnership was also to position UI’s commercial portfolio as a replicable model for energy efficient investment in Class B buildings in Chicago as well as nationally. Program Contact Alfrieda Green Urban Innovations, Ltd. [email protected] 2 0 1 5 I NS PIRING EFFICIE N C Y AWARDS 19 Innovation Nominees AEP Ohio Energy Efficiency/Peak Demand Reduction (EE/PDR) AEP Ohio is in the midst of implementing its second three-year Energy Efficiency/Peak Demand Reduction (EE/PDR) Action Plan in compliance with Ohio Senate Bill (SB) 221. For 2014, this plan involves 17 Consumer and Business programs planned to produce total annual savings of 591.1 GWh. For the purposes of maximizing the benefits to program performance through the program evaluation process, beginning in 2010, AEP Ohio developed and executed a strategy to provide a forum and agenda that brings the evaluation contractor together with the various program implementation contractors, as well as with AEP internal program and evaluation staff, to present, review, discuss and debate the evaluation findings and recommendations, with a focus on actionable items to support continuous improvement in program implementation. Program Contact Linda Ecker AEP Ohio [email protected] AEP Ohio, Lime Energy—Express Program The Express Program serves the majority of AEP OH’s roughly 77,000 customer small business community. The purpose of the Express program is to engage this hard-to-reach market by demonstrating that many of these businesses can benefit from participating in an energy efficiency program. In the current cycle of the Express Program, 2012 – 2014, the goal is to reduce energy consumption by 31,400 MWh through common efficiency measures such as lighting and refrigeration retrofits and upgrades. Eligible customers include small business that are non-national or chain accounts. The Small Business Direct Install (SBDI) Program is a unique implementation delivery model utilized by utilities that enables “undeserved” customers to participate in energy cost savings mechanisms through energy conversation measure incentives. Lime Energy’s comprehensive, integrated approach guarantees the highest level of participation, customer excellence and delivered MWh to meet utility established goals. Program Contact Alexander J Castro Lime Energy [email protected] 20 Bruner Corporation / Licking Heights School District While reviewing the energy efficiency report concerning 5 school buildings that make up the Licking Heights school district in Licking County, Ohio, the new school superintendent noticed a significant difference between two nearly identical elementary schools. The school hired a commissioning firm to evaluate the school buildings’ overall performance. Once duct leakage was identified as the key problem, several HVAC contractors were invited to submit proposals for solving the problem. Finally, one contractor, suggesting the use of the aeroseal duct sealing technology, was asked to present to the school board’s building committee detailed information and auxiliary research about the new technology. A pilot project involved a small section of the entire system proved successful and the aeroseal approach was approved for further use. Licking Heights projects 42% reduction in annual energy costs from the duct sealing due to reduced fan capacity, chiller energy and boiler energy reduction. Program Contact Brad Brenner Bruner Corporation [email protected] DesignLights Consortium Qualified Products List NEEP launched the DesignLights Consortium Qualified Products List (DLC QPL) in 2009. It is now seen as a robust, searchable and sortable database of qualified products that have met rigorous testing and technical requirements. Starting a program from scratch to benefit a fairly unknown technology, against pressure to rush Solid State Lighting (SSL) technology to market, was a difficult undertaking but NEEP and the DLC stepped in to fill a void with a much needed resource. The program holds to a strict standard of quality and professionalism, which draws energy efficiency programs toward the QPL. As the QPL continues to evolve and be adjusted to the ever-changing lighting market, NEEP and the DLC are often sought after as expert resources in commercial SSL lighting solutions. Today, the ever-growing DLC QPL database (www.designlights.org) is home to over 55,000 products in 37 product application categories, from over 800 manufacturers. The QPL is used by DLC’s 72 member utility programs covering 30 U.S. States and five Canadian provinces. Program Contact Fritzi Pieper/Lisa Cascio Northeast Energy Efficiency Partnerships [email protected] or [email protected] Focus On Energy—Multifamily Energy Savings Program The Focus on Energy Common Area Lighting Package (CALP) originated in response to feedback from Trade Allies on the Focus on Energy Small Business Program model. Trade Allies found that providing customers with set options on technology upgrades and a low-barrier co-pay provided an easy sell. The Multifamily Program adopted this model 2 0 1 5 I NS PIRING EFFICIE N C Y AWARDS 21 and created CALP to respond to this feedback. Over the course of 9 months in 2013, the Common Area Lighting Package offering was initiated. The Program team spent the first 5 months generating Trade Ally awareness and participation. Initial savings were lower than anticipated due to the offering’s slow start and 4-5 month window of activity by a small number of Trade Allies. In 2014, we approached the offering having a full 12 months to complete projects with expanded marketing materials and addressed our lessons learned. More buildings were able to be completed, increasing savings and costs per kWh. As a result, Trade Ally participation spiked and goals were exceeded within the first nine months. Through August of this year, the 160 participating buildings will save 1.8 million kWh over lifecycle through the CALP installations. There are an additional 100 buildings that have been preapproved to complete measures before the end of the program year with new projects still being submitted. Program Contact Brody Vance Franklin Energy [email protected] Focus On Energy—Large Energy Users (LEU) In 2012 the Wisconsin Public Service Commission (PSC) and CB&I, the Program Administrator, for Focus on Energy, reorganized from vertical market-based segments (industrial, commercial, agriculture, schools) to segments based on customer energy use that cut-across all market types (small business, mid-size business, large business). The largest customer size class was titled Large Energy Users (LEU) and is classified as customers with more than 1MW peak demand, 100,000 therms of gas use per month, or more than $60,000 of energy use per month. The Large Energy User program is inclusive of 1,200 Wisconsin businesses, including manufacturers, hospitals, universities campuses and large commercial facilities. Focus on Energy assigned each eligible account to one of our experienced Energy Advisors to create a consistent point of contact and build strong relationships with these targets. Energy Advisors are hired from the various backgrounds working in the industries served by the large energy user program. The program emphasized establishing an energy team within each of these accounts and securing a seat on each of these teams. A unique energy management based-approach was leveraged; embedding energy advisors into the customer energy management process to establish a forward-looking planning horizon for both the customer and the program. Incentive applications and submission procedures are designed to be completed by Energy Advisors to relieve the customers of this burden and ensure a comprehensive application is submitted for faster processing. Program Contact John Nicol Leidos [email protected] 22 Illinois Energy Now: Metropolitan Mayors Caucus Public Sector Energy Efficiency Program Illinois Energy Now is an energy efficiency program administered by the Illinois Department of Commerce and Economic Opportunity (DCEO) that provides millions of dollars in rebates to public facilities that make large-scale equipment improvements to their electric and natural gas systems. DCEO supports the Metropolitan Mayors Caucus Public Sector Energy Efficiency Program, as part of its Illinois Energy Now Public Sector Aggregation Program. The goal of the program is to achieve significant energy and cost savings within the public sector through energy efficiency building improvements. This goal is accomplished by providing funding and technical expertise to public agencies to implement projects that reduce energy consumption, save money, and meet local sustainability goals by reducing carbon dioxide emissions. Program Contact Jeffrey Walter Metropolitan Mayors Caucus [email protected] Nicor Gas—Energy-Saving Kit Reachback Campaign Nicor Gas implemented its first energy-saving kit program in 2013 with a goal to send out an initial 100,000 kits in the first year with a goal of saving 1,540,590 net therms. The Nicor Gas Energy Saving Kit Program offers natural gas residential customers free energy and water-efficiency measures. In an effort to not only increase the realization rates of Nicor Gas’ energy-saving kits, but also to help more customers experience the benefits of installing their kits, Nicor Gas implemented the energy-saving kit reachback campaign. The campaign was an email to the participating customer, sent 6-8 weeks following the shipment of their energy-saving kit. The email gave customers a simple, one-click way to engage in a survey by asking the question “Did you install the energy-saving devices in your kit?” 17% of the respondents who indicated that they had not yet installed stated that they needed help installing their products. As a result, Nicor Gas worked with an area trade ally, DRF Total Property Solutions, to visit the customers and install the products in the kit, as well as hot water pipe insulation and a programmable thermostat. Customers also received a free inspection of their furnace and water heater to ensure proper working condition. The result of this effort was an additional savings of approximately 11,000 therms that customers would not have otherwise saved. In addition to harvesting additional therm savings, Nicor Gas helped more than 200 customers in need by connecting them with valuable assistance to install their energy-saving products so they too could realize the benefits of energy efficiency. Program Contact Meena Beyers Nicor Gas [email protected] 2 0 1 5 I NS PIRING EFFICIE N C Y AWARDS 23 SEMCO ENERGY Gas Company In January 2013, SEMCO made an important decision to transition to a self-administered Energy Optimization (EO) plan in 2014. With a filing deadline on July 1, 2013, SEMCO had only six months to develop an entire EO Plan for its 290,000 customers. SEMCO worked with the MPSC to establish energy saving goals focusing on longer life measures as compared to a plan which relies primarily on low cost, direct install measures. SEMCO’s EO Plan portfolio is structured to use a mix of programs designed to drive the installation of a longer lifecycle and more comprehensive suite of measures. The program was designed to be flexible in its implementation while encouraging customers to make comprehensive energy efficiency decisions and maximizing customers’ long-term energy savings. Program Contact Kevin Bilyeu Semco Energy [email protected] Urbana-Champaign ENERGY STAR Challenge The Urbana-Champaign ENERGY STAR Challenge is working to engage building owners and managers to benchmark, track, and improve their building energy performance in 2014 as compared to a 2013 benchmark with the USEPA’s free ENERGY STAR Portfolio Manager. High performing buildings will be recognized with awards in early 2015. The goals are to successfully engage 50 buildings to register for the Challenge, 25 buildings to submit an energy benchmark, 10 buildings to reduce energy consumption, and 5 new buildings to achieve ENERGY STAR Certification. The program scope was any commercial buildings within Champaign County, IL. The target audiences include public sector, private sector, large footprint buildings and Illinois Green Business Association members. Program Contact Scott R. Tess City of Urbana [email protected] Veritatis Advisors The goal was to develop, implement and launch software as a service (SaaS) tool to enable organizations to evaluate and comply with the requirements of the new global energy management standard ISO 50001 and the Department of Energy Superior Energy Performance (SEP) behavioral standards. Strategy implementation approach was used to affect long-term adoption and cultural change within organizations. Program Contact Don Macdonald Veritatis Advisors [email protected] 24 Wisconsin’s Focus on Energy Enhanced Rewards Program Wisconsin’s Focus on Energy Enhanced Rewards Program is a prescriptive rebate program that helps moderate-income Wisconsin residents purchase and install high-efficiency heating and cooling equipment. Moderate-income homeowners, defined as earning up to 80 percent of the Wisconsin median income, typically do not qualify for low-income programs and yet may not have the financial means or credit resources to purchase high quality energy-efficient equipment. This program helps this often underserved groups move beyond the least expensive options and, ideally, embrace energy efficiency as a lifestyle choice. Program Contact Colleen Lies CLEAResult [email protected] Leadership Nominees Commonwealth Edison Energy Efficiency Program, George Malek ComEd’s Energy Efficiency (EE) department was created in the 1980s, when it was part of the company’s demand side management strategy. Back then, EES informed customers with energy assessments and evaluations to support actionable energy decisions. In the late 1990’s, EES expanded, offering turnkey energy efficiency services to our customers, as a trusted energy partner. When state legislation passed in 2008 (Public Act 95-0481), ComEd evolved to become a leader in EE portfolio management, leading customers to better energy decisions and money savings. As such, ComEd has exceeded its EE targets, year over year. In fact, a recent E-Source survey of over 24 energy efficiency portfolios administered by utilities ranked ComEd third in overall energy savings. In spite of Illinois’ late entry into the energy efficiency arena, ComEd became a program leader, achieving the nation’s third largest energy savings, in just six years, despite the Great Recession and lack of significant local energy efficiency market delivery mechanisms. Deb Sundin Director of DSM and Renewable Strategy, Xcel Energy Deb Sundin is the Director of DSM and Renewable Strategy at Xcel Energy. She has led Xcel Energy’s energy efficiency, demand response and renewable efforts for over 30 years. Xcel Energy has been highly recognized as a leader in both energy efficiency and renewable energy nationwide in no small part to Deb’s efforts. Deb was responsible for launching the original energy efficiency programs for Northern States Power Company, one of the predecessors to Xcel Energy, in the late 1980s. In 2006 Deb was responsible 2 0 1 5 I NS PIRING EFFICIE N C Y AWARDS 25 for expanding our portfolio of energy efficiency programs to our service territory in Colorado effectively quadrupling the amount of savings from 2006 to 2013. She also expanded our programs to New Mexico and South Dakota. Since 1992 to today Deb’s leadership has led Xcel Energy to save 10.45 Billion kWh. We estimate that Xcel Energy has avoided building over 16 250 MW power plants since 1992 under Deb’s leadership. The Environmental Law & Policy Center (ELPC) We’ve been a policy leader over the past two decades and have been heavily involved in influencing, guiding and monitoring the implementation of $2.5 billion or more in utilityconsumer energy efficiency program investments in Illinois, Iowa, Michigan and Ohio in ways that flatten out and reduce electricity demand. We’ve also worked with officials in South Dakota to explore energy efficiency opportunities there. Today, our team of leading attorneys, including Robert Kelter, who works across the region, and Josh Mandelbaum in Iowa, partner closely with our technology and business experts like Curt Volkmann and John Paul Jewell to push the next generation of energy efficiency advancements. As energy efficiency enters its next major stage – enabling the rapidly improving technologies to further the gains already made by technologies like CFLs – ELPC is leading the way. Working closely with ComEd, ELPC is using a landmark study looking at gains that can be made through technology and behavior change to guide future policy. Technologies like smart thermostats and a wide range of mobile applications will enable reinforcement of behavior change as never before. Smart thinking to incorporate tools like variable frequency drives in industrial energy efficiency plans will allow for energy gains once thought unimaginable. From advancing and defending energy efficiency policy, to closely partnering with businesses, consumers, advocates and utilities to maximize ratepayerfunded energy efficiency, to embracing data and technology, ELPC has spent the last two decades pushing for the Midwest to be a leader of energy efficiency. Illinois Green Economy Network Within the past year, IGEN has driven action towards the implementation of energy efficiency through the successful execution of over 180 projects throughout Illinois community colleges and their communities. The Illinois Green Economy Network (IGEN) is a consortium of all 39 Illinois community college districts formed in 2008 working to grow the green economy of Illinois. IGEN’s unique statewide cooperative approach yields extraordinary results. IGEN leverages the power of a sustainability network with the deep community connections of individual colleges to expand deployment of clean energy technologies, increase employment opportunities, improve environmental and human health, foster community engagement and accelerate market competitiveness. IGEN’s mission provides a platform for collaboration among all Illinois community colleges and their partners to drive growth of the green economy. Through IGEN’s leadership Illinois community colleges have gone from traditional energy use/ misuse to well designed, innovative energy solutions that are not only fueling our campuses more efficiently but acting as living laboratories for our students and community centers for energy literacy. 26 Dr. Tom Kurucz, Deputy Superintendent, Lee’s Summit R-7 School District Dr. Kurucz and the Lee’s Summit R-7 School District continue to provide leadership and promote a culture of energy efficiency for their school district and community for the benefit of their nearly 18,000 students and taxpayers in their district. The Lee’s Summit R-7 School District over the past 5 years has been working towards a comprehensive Building Energy Management System upgrades and replacement project. The purpose behind this project was to standardize on a single BAS system across the district, add energy management controls sequencing, and provide for temperature control standardization. The Lee’s Summit School District continues to manage energy efficiency for buildings in their 3 high school system and recently has installed a compressed natural gas fueling station for their bus fleet and for public use. The R-7 Lease Purchase Initiatives includes transition to school buses and service vehicles powered by compressed natural gas, purchase of a storage building and property for additional parking near the current R-7 Transportation Center and construction of the CNG Public Fill Station. The R-7 project is the largest school district transition to CNG-powered school buses in the nation. Mark Barich, Facilities Engineering— Energy Manager, Summa Health System Since 1994, Barich has served as the Summa Health System’s energy manager, focusing his time on optimizing energy consumption by serving as a contact for all utilities, negotiating energy supply contracts, leading the organization’s continuous commissioning program and managing building automation systems throughout the portfolio. In his 37 years working for Summa (21 years in his current role) Mark has contributed greatly to furthering energy efficiency throughout his organization, community and the state of Ohio. Mark understands the pivotal role of hospitals in the community and has approached his work with dedication and perseverance. Through his life-long focus, Mark has aggressively pursued the best opportunities for success while minimizing risk and impact on hospital operations. Mark has an impressive understanding of the complex world of commodity supply structure and has worked to leverage project work in order to achieve energy savings and lower energy costs. 2 0 1 5 I NS PIRING EFFICIE N C Y AWARDS 27 Marketing Nominees AEP Ohio (sponsoring utility) and CB&I (program designer and implementer) The AEP Ohio Community Energy Savers Program works with selected communities to develop implementation strategies to encourage community residents and businesses to participate in and benefit from seven of AEP Ohio’s existing energy efficiency programs. The program provides an avenue for participating communities to learn more about energy efficiency and sustainability, while also engaging community residents and businesses to participate in AEP Ohio efficiency programs. A key element of the program design is that AEP Ohio analyzes three years of the community’s baseline participation in AEP Ohio’s energy efficiency programs, and then works with the community to develop specific growth goals for the community pilot, which varied from 2 times to 17 times the baseline participation. Communities are incentivized to meet the stretch goals through direct benefits, such as technical assistance towards development of an “Energy and Sustainability Roadmap” and financial cash incentives to be used towards an energy project in their community – for example, lighting projects at their local school ballparks. To successfully implement this program, AEP Ohio and implementer CB&I provides training, support, resources, and tools to assist in community and customer engagement efforts. Program Contact Sherry Hubbard AEP Ohio [email protected] Alliant Energy Alliant Energy’s Small Business Energy Assessment program provides customers with a free comprehensive facility assessment plan and direct installation of energy efficiency measures for instant savings. The program also refers customers to other applicable Alliant Energy efficiency programs that small businesses can take advantage of, such as the lighting direct installation program as well as insulation and building sealing rebates. The program marketing plan is primarily designed to cost effectively meet these goals and support the seamless delivery of the program. Additional goals include increasing customer awareness of the small business energy efficiency programs, improving the customer experience and educating small business owners on the benefits of energy efficiency. The geo-targeted campaigns have proven to effectively generate program participation and savings, while also allowing for an efficient program delivery model with assessors focused on serving one geographic area at a time. Program Contact Bonnie Donnolly Alliant Energy [email protected] 28 Ameren Illinois ActOnEnergy® Business Program The Ameren Illinois ActOnEnergy® Business Program offers cash incentives to all sizes of business customers, including non---profit organizations and private schools. In the spring of 2013, our staff realized that many of the largest industrial customers were not taking full advantage of cash incentives to implement energy-saving projects at their facilities. Within this segment of 450 customers, we were able to identify a number of opportunities in which a significant amount of energy savings could be achieved. While these opportunities had, their own inherent challenges, it was clear that there was tremendous upside. In order to reach and involve this segment of customers, an overarching marketing strategy was developed for use during Program Year Six (June 1, 2013 to May 31, 2014). The Industrial Customer Engagement strategy, or ICE, focused on three primary goals. To increase customer awareness of the program through outreach events, to provide the practical and necessary resources in order to overcome challenges and to build customer participation through targeted incentive offerings. Program Contact Keith Goerss Ameren Illinois [email protected] Columbia Gas of Ohio In February 2008, Columbia Gas of Ohio formed a DSM stakeholder group to help develop a comprehensive DSM portfolio for its residential natural gas customers. The DSM stakeholder group included representatives from the Office of the Ohio Consumers’ Counsel (OCC), the Public Utilities Commission of Ohio (PUCO), building trades, state and local government, business and industry and energy conservation service providers. Michael Blasnik and Associates was selected to design the residential DSM programs. The goal of the DSM portfolio was to achieve cumulative natural gas customer usage reductions in a cost-effective manner, while maintaining or improving the comfort, health and safety of customers and the durability of their premises. The original marketing strategy was to target high use customers to improve cost-effectiveness and to reach customers who were replacing existing heating equipment and may need air sealing and insulation. Program Contact Paul Racher Columbia Gas of Ohio [email protected] 2 0 1 5 I NS PIRING EFFICIE N C Y AWARDS 29 Commonwealth Edison Fridge and Freezer Recycling (FFR) program One of the key elements of ComEd’s Smart Ideas for Your Home® energy efficiency program is the Fridge and Freezer Recycling (FFR) program. Now in its seventh year, FFR is designed to remove old, working refrigerators and freezers from the power grid and recycle these units in an environmentally responsible manner. As part of the FFR program, ComEd picks up old, working fridges and freezers free of charge and sends customers a monetary incentive for participating. PACO Cross Cultural Marketing, a Chicago-based advertising agency, developed and presented the spring campaign concept, “Simple Solution,” to ComEd’s FFR management team for consideration. The spring campaign was an evolution of previous program year efforts and, since its original inception, expanded from the greater Chicagoland area to also include the Rockford market. This expanded coverage allowed for the FFR program to be better promoted throughout ComEd’s entire service territory. PACO led the efforts to define the overall parameters of the campaign deliverables and provided oversight of the creative production and placement of all media. ComEd was involved in all steps of the process, providing direction and guidance to maintain focus on FFR goals. Program Contact Mike Butkus Commonwealth Edison [email protected] Commonwealth Edison Smart Ideas for Your Home (SIFYH) ComEd’s Smart Ideas for Your Home® programs offer savings incentives on energy efficient products and services as well as money-saving energy awareness tips and links to convenient online resources for ComEd customers. The primary goal for the Smart Ideas for Your Home (SIFYH) Campaign was to improve the awareness of ComEd’s energy-efficiency program. In order to help improve customer knowledge of ComEd’s energy-efficiency programs, PACO Cross Cultural Marketing, a Chicago-based advertising agency, created a campaign that would overtly highlight the connection between ComEd (Smart Ideas) and energy efficiency—“The Power of Energy Efficiency.” PACO produced a multimedia campaign which consisted of TV, radio, out-of-home, digital pre-roll video, digital display and cinema tactics that focused on informing customers about the energy efficiency programs ComEd offers and how these programs can help the customer save money on their electric bill. Program Contact Latoya Crowe Commonwealth Edison [email protected] 30 Consumers Energy Smart Energy™ Challenge The SEC is a community-based outreach pilot designed to promote energy efficiency and Consumers Energy’s Smart Energy Program. The SEC program engages customers in the Grand Rapids area through the SEC website, local events, and local organizations. The SEC journey leads customers through energy efficiency/ Smart Energy information and eventually to their Smart Energy Portal. Customers will be given the opportunity to earn catalog coins by participating in online activities. The coins can be redeemed for rewards like gift cards and energy efficiency products. In addition to coin redemption they can also allocate energy points to the participating organization(s) of their choice. Program Contact Kevin Duffy ICF International [email protected] Dayton Power and Light Company Our customer-driven strategy focuses on providing them value while inspiring them to become more energy efficient and savvy customers. All energy savings generated through this campaign contribute to DP&L’s efforts to comply with Ohio’s energy usage reduction mandates. Through focus groups, our ad agency, Chernoff Newman, determined the campaign would be most effective through combining humor and the idea of a sportscaster. This information allowed us to use an over-the-top sports hero theme and create a branded campaign around “Champions of Energy Savings.” The campaign ran concurrently with special rebate promotions. To reach our business customers, we offered limited time bonus rebate promotions. Each promotion period focused on a different type of business equipment, such as lighting, air compressors and motors or HVAC. For our residential customers, we offered deep discounts in residential lighting for a limited time, at select area retailers like Home Depot, Walmart and Sam’s Club. Our goal was to capitalize on the combination of these special promotions and the advertising campaign to drive program participation. Program Contact Kara McMillen Dayton Power and Light [email protected] Focus on Energy Lighting Incentive Catalog The Focus on Energy Lighting Incentive Catalog concept was developed in response to an overwhelming need to revise and improve paper based program applications. The Lighting Incentive Catalog is primarily used by Trade Allies, who are defined as registered contractors with the Focus on Energy program. In most cases, Trade Allies complete and submit program applications on behalf of the customer. Given the potential energy savings to be gained from the target customer market, addressing the application pain point for Trade Allies was priority one. Design and execution of the Lighting Incentive Catalog was a collaborative effort between Focus on Energy program administration and implementation staff. The team relied on expertise from technical experts, engineers, 2 0 1 5 I NS PIRING EFFICIE N C Y AWARDS 31 marketing, program managers, program coordinators, Trade Allies, customers and utilities. The first step in development was identifying all the potential technologies to be included and take the existing groups and categories and organize them in a more granular fashion. The creative team developed a color-coded layout that allowed users to easily find the technologies they were interested in applying for. The team conducted focus groups to gather feedback on the concept, layout and usability which were ultimately incorporated into the final catalog design. Program Contact Katie Mueller Franklin Energy [email protected] Michigan Commercial & Industrial Energy Conference, MCIEC Marketing for our April 2014 Michigan Commercial & Industrial Energy Conference, MCIEC, began in December 2013. Our target markets were the commercial and industrial industries. Our goal number of participants was 300 total. The campaign originated with Efficiency UNITED as a way to bring knowledge and energy efficiency to both contractors and customers at once. We contacted previous customers and participants of Efficiency UNITED conferences, hand delivered invitations and worked with each utility and utility group to promote the conference to their customers and participating contractors. We also used direct mail, email, television and radio as marketing tools. Program Contact Stephanie Rockafellow CLEAResult [email protected] Urbana-Champaign ENERGY STAR Challenge The Urbana-Champaign ENERGY STAR Challenge is working to engage building owners and managers to benchmark, track, and improve their building energy performance in 2014 as compared to a 2013 benchmark with the USEPA’s free ENERGY STAR Portfolio Manager. High performing buildings will be recognized with awards in early 2015. The goals are to successfully engage 50 buildings to register for the Challenge, 25 buildings to submit an energy benchmark, 10 buildings to reduce energy consumption, and 5 new buildings to achieve ENERGY STAR Certification. The program scope was any commercial buildings within Champaign County, IL. The target audiences include public sector, private sector, large footprint buildings and Illinois Green Business Association members. The Urbana-Champaign ENERGY STAR Challenge is utilizing an email marketing service, Urbana Public Television, flyers, press releases, Mass Transit District bus board advertisements, direct mail, cold calls and personal appeals to promote the Challenge. The utility company hosts conference calls for the Challenge Partners. Program Contact Scott R. Tess City of Urbana [email protected] 32 Xcel Energy—Energy Efficient Showerhead Program The Minnesota Energy Efficient Showerhead Program has been in Xcel Energy’s energyefficiency portfolio since 2000. Customers receive an offer from Xcel Energy to receive an energy-efficient showerhead at no cost to them. Highly cost-effective and flexible, the program has always been a solid and reliable performer for the department. However, two of the program’s components---installation rate risks and high printing/postage costs---have prevented a good program from being great. So over the past year, a cross-functional team, including program management, corporate communications, and the program’s third-party implementer, Energy Federation, Inc. (EFI), put their collective heads together to breathe new life into the program. The result was a significant increase in program effectiveness. The enhancements made in the past year to the Energy Efficient Showerhead program significantly increased program participation and exceeded goals in all respects: cost-effectiveness, response benchmarks, gas/electric savings, and participation and customer satisfaction. Program Contact Josh Fields Xcel Energy [email protected] 2 0 1 5 I NS PIRING EFFICIE N C Y AWARDS 33 Thanks to the 2015 Inspiring Efficiency Awards Review Committee MEEA would like to thank all of our members and Board Members who spent hours promoting the 2015 Inspiring Efficiency Awards and reviewing the nominations. We had over 60 applications this year in the five categories. There was great diversity among the applications from across the Midwest representing a wide variety of industries. The Inspiring Efficiency Awards represent the best in the Midwest and all of the great work you are doing. Please join us in thanking our members for their time and service: Sherry Hubbard, AEP Ohio David Tabata, AEP Ohio Jeanine Penticoff, Alliant Energy Donna Sykora, Alliant Energy Cathy Milostan, Argonne National Lab John Freitag, Association of Illinois Electric Cooperatives Laura Kimes, CLEAResult Julie Birchfield, Dayton Power & Light Lyle Garrison, Dayton Power & Light Adam Cooper, Edison Foundation Institute for Electric Innovation John Von Harz, ESI Lynn Adamson, Indiana Michigan Power Marc Collins, Itron Joe Plummer, Minnesota Department of Commerce Llona Weiss, Missouri Department of Economic Development Kevin DeMaster, Mitsubishi Electric Cooling and Heating Solutions Rick Morgan, Morgan Marketing Partners Matt Haakenstad, Navigant Julianne Meurice, Navigant Rob Neuman, Navigant LeAndra MacDonald, Nexant Kelly Mulder, Nexant Christina Pagnusat, Nexant Clay Schroeder, Nexant Sue Hanson, Tetra Tech Carrie Koenig, Tetra Tech 34 The Inspiring Efficiency Awards recognize organizations and individuals for the efforts to increase energy efficiency awareness and practices in the Midwest region. MEEA extends a sincere thank you to the Inspiring Efficiency Awards sponsors and patrons who made this event possible: AEP Ohio Alliant Energy Ameren Illinois CLEAResult ComEd DTE Energy Duke Energy Illinois Public Housing Authority MidAmerican Energy Nicor Gas Xcel Energy 2 0 1 5 I NS PIRING EFFICIE N C Y AWARDS 35 IEA Past Winners Chairman’s Award 2014: Alecia Ward 2014: Wendy Jaehn 2014: Jay Wrobel 2013: Sam Sirkin 2012: Commonwealth Edison 2011: David Eijadi 2010: Illinois Department of Commerce and Economic Opportunity (DCEO) 2009: Janet Streff 2010: Smart Energy Design Assistance Center (SEDAC) 2009: Interstate Power & Light Company 2008: Schools for Energy Efficiency 2006: Missouri Botanical Gardens EarthWays Center 2005: University of Illinois Energy Resources Center 2004: Wisconsin Focus on Energy Residential Programs 2008: Sara Ward Impact 2006: Mary O’Toole 2005: David Leishman 2014: Commonwealth Edison and Nicor Gas, New Construction Services 2004: Val Jensen 2014: Columbia Gas of Ohio 2013: Xcel Energy Education 2012: Association of Illinois Electric Cooperatives 2014: AEP Ohio 2011: Commonwealth Edison 2014: Wisconsin K-12 Energy Education Program (KEEP) 2010: Interstate Power & Light Company, an Alliant Energy Company 2013: AEP Ohio 2009: Orion Energy Systems, Inc. 2013: Xcel Energy, BOMA Greater Minneapolis, and BOMA St. Paul 2008: MiraCit Development Corporation 2012: Advanced Technology Environmental and Energy Center (ATEEC) 2011: Energy Center of Wisconsin 2010: Commonwealth Edison and Chicago Urban League 2010: Commonwealth Edison and US EPA ENERGY STAR Change the World 36 2006: Aliant Energy- Wisconsin Power & Light Co. 2005: MidAmerican Design Assistance 2004: The Compressed Air Challenge Innovation 2014: Focus On Energy 2013: Ohio Development Services Agency 2012: Ohio Hospital Association 2012: Energy Innovation Corridor (Xcel Energy & Centerpoint Energy) 2011: DTE Energy 2010: Janine Migden-Ostrander, Ohio Consumers’ Counsel 2010: Tom Casten, Recycled Energy Development 2011: Missouri Department of Natural Resources 2009: Governor Jim Doyle, Wisconsin 2010: Ameren Illinois Utilities, Watts Solution Program 2008: State of Illinois 2010: Ameren Illinois Utilities, LED Refrigerated Case Project 2006: Diane Munns, Iowa Utilities Board 2009: Keyser Visual, Inc. and Florida Plastics International, Inc. 2008: George Bialecki, Jr., Alternative Energy Builders (AEB) 2006: District Energy St. Paul 2006: The Cleveland Green Building Coalition 2005: Center for Technology Transfer, Inc. 2004: Community Energy Cooperative’s Energy-Smart Pricing Plan 2008: State of Minnesota 2008: City of Ann Arbor, Michigan 2006: Robert L. Cowles, Wisconsin State Senate 2005: Governor Jennifer Granholm, State of Michigan 2004: Governor Tim Pawlenty, State of Minnesota Marketing 2014: The Honorable Toni Preckwinkle, Cook County (IL) Board President 2013: Nicor Gas 2012: DTE Energy Leadership 2012: AEP Ohio 2014: Ameren Illinois ActOn Energy Business Program 2011: Prairie Power 2013: Commissioner Cheryl Roberto, Public Utilities Commission of Ohio 2012: Jennifer Easler, Iowa Office of Consumers’ Advocate 2011: Commissioner Monica Martinez, Michigan Public Service Commission 2 0 1 5 I NS PIRING EFFICIE N C Y AWARDS 2011: Xcel Energy 2010: Interstate Power & Light Company, an Alliant Energy Company 2010: R.L. Just & Associates, P.C. Architect 2009: Wisconsin Focus on Energy 2008: Rochester Public Utilities 2006: MidAmerican Energy 2005: Interstate Power & Light Co. 37 PRESENTED BY Midwest Energy Efficiency Alliance 20 N Wacker Drive Ste 1301 Chicago, IL 60606 Printed on paper containing 10% recycled post-consumer content.
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