Graduate House The University of Hong Kong 香 港 大 學 研 究 生 堂 Resident Manual 1 September 2014 CONTENTS I. II. III. IV. V. VI. VII. VIII. IX. Introduction The Jockey Club Building (Residential Block) Management Tutor Fellows Application and Admission - Single Exercise for New Students and Current Residents - Quota for Current Residents Accommodation Facilities & Services - Study Bedroom - Rental Charges - Deposit - Electricity - Student Lounge - Pantry - Common Room - Photocopying Service - Laundry - Phone for Short Loan - Facsimile (FAX) - Table Tennis - Repairs & Maintenance - Housekeeping - Garbage Disposal - Recycling - Notice Posting - Postal Service - Social Activities - Security - Network Connection - Smoke Detector House Rules 1. General 2. Conduct 3. Room Occupation 4. Short Vacation 5. Withdrawal and Extension of Residence 6. Visitors 7. Alumni as Visitors 8. Furnishing and Appliances 9. Security of Property 10. Fire Safety 11. Energy Conservation 12. Keys 13. Refund of Deposit 14. Miscellaneous Charges 15. Compulsory Functions 16. Breach of House Rules 17. Suggestions and Complaints House Education Tips Catering Facilities of the University 1 1 1 3 4 4 4 5 5 5 5 6 6 6 7 7 7 8 8 8 8 8 8 8 9 9 9 9 10 10 11 11 11 12 13 13 14 17 17 18 18 18 18 19 19 19 19 20 20 21 I. INTRODUCTION Graduate House management team warmly welcomes you to our Graduate House family! Through your contribution, participation, and creativity, we hope to make Graduate House not only a place to dwell and study, but more importantly a place to make new friends from all over the world and to experience a true sense of community. II. THE JOCKEY CLUB BUILDING (Residential Block) The Residential Block of Graduate House is an 11-storey building, comprising 184 single rooms and 9 double rooms for full-time postgraduate students. III. MANAGEMENT Prof. Billy Chow Dr. Jennifer Gao The Graduate House is under the overall management of the Master who is responsible for: • The maintenance of good order in the House; • Provision of pastoral care and intellectual guidance to residents which include: caring for the welfare of all residents; creation and maintenance of conditions conducive to intellectual, social, and cultural development of all residents; and the encouragement of a sense of community among all residents and other graduate students of the University; and • Disciplinary matters. The Master is assisted by a Resident Fellow who is responsible for: • Assisting the Master in the general administration of the House; • Maintaining the moral, social and general well-being of all residents; • Organizing activities for all residents and/or other graduate students; and • Deputizing for the Master during his/her absence and act for the Master during his/her periods of leave. The Manager is responsible for: The general administration and management of the Graduate House Office, The general management of both the non-residential and residential complexes of the Graduate House and all the facilities inside both complexes. Provides logistic support to residents on matters related to residence life. Mr. Dick Chow He is assisted by 2 Clerks, a Technician, a Senior Attendant who leads a team of 5 Attendants, 2 Outsourced Cleaners and 3 Outsourced Security Guards. 1 Mr. CHEN Jing Jim The Honorary Resident Tutor (3 posts) is responsible for: • Assisting the Master in the general administration of the House; • Maintaining the moral, social and general well-being of all residents; • Organizing activities for all residents and/or other graduate students; and • Deputizing for the Resident Fellow during his/her absence. • Deputizing for the Master when the Master and the Resident Fellow are both on leave. Ms. LIU Tianyin Mr. LU Zhiyi The staff list for 2014/2015 is as follows: Master Resident Fellow Honorary Resident Tutors Prof. Billy Chow Dr. Jennifer Gao Mr. Jim Chen Ms. Tianyin Liu Mr. Zhiyi Lu Administrative Staff Manager Clerks Mr. Dick Chow Mr. Thomas Tse Ms. Maggie Sze Supporting Team Technical Officer Senior Attendant Attendant s Mr. Juwan Cheung Mr. Siu Ping Chiu Ms. Cheng Fung Fun Ms. Ng Choi Ying Ms. Tsang Ching Ms. Li Mei Ying Ms. Pun Shek Lin plus 2 Outsourced Cleaners and 3 Outsourced Security Guards 2 Graduate House Office Address: Room P1-01, Jockey Club Building, Graduate House, No. 3 University Drive, The University of Hong Kong, Pokfulam, Hong Kong Telephone: Fascimile: E-mail: (852) 3917 1810 (852) 2546 1861 [email protected] (Office) [email protected] (Master) [email protected] (Resident Fellow) [email protected] (Manager) [email protected] (Mr. Jim Chen) [email protected] (Ms. Tianyin Liu) [email protected] (Mr. Zhiyi Lu) Homepage: Facebook: http://www.hku.hk/gradhse http://www.facebook.com/gradhse Office Hours: Monday – Friday 9:00 a.m. – 1:00 p.m. 2:00 p.m. – 5:45 p.m. Sunday & Public Holidays Closed Level P1 Lobby 3917 1813 (Telephone) 6744 8542 Service Counter: (Mobile phone) *** The Service Counter is manned 24-hours each day by outsourced security guards. *** *** Please contact our staff at the Service Counter for emergencies. *** IV. TUTOR FELLOWS Tutor Fellows are University teachers nominated by their individual faculties and appointed by the Graduate House Committee of Management. For the 2014/2015 residential year, the list is as follows: Faculty of Architecture Faculty of Arts Faculty of Business & Economics Faculty of Dentistry Faculty of Education Faculty of Engineering Faculty of Law Faculty of Medicine Faculty of Science Faculty of Social Science Mr. H. Koon Wee Dr. Timothy O’ Leary Dr. Christine Chan Dr. G.S.P. Cheung Dr. Li Hui To be confirmed Ms. Jessica Young Dr. M. H. Sham Prof. Rudolf Wu Dr. P. T. Y. Cheung 3 [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] V. APPLICATION AND ADMISSION Single Exercise for New Students and Current Residents The University has adopted a centralized policy for application for hall residence. In general, each student residence may retain its own admission criteria but the application procedures will be unified. For Graduate House, there is one single admission exercise for both (i) new/non-resident students and (ii) current residents annually. All students shall apply for admission via the unified online system of the Centre of Development and Resources for Students (CEDARS) – http://apps.cedars.hku.hk/pg_housing/. Please pay attention from time to time to both (i) the General Information and Procedures document found on the Application for Postgraduate Housing webpage of CEDARS, and (ii) the admission-related information announced on the Graduate House homepage. The online application period will be as follows: • • • March 1 – May 31 annually for current residents March 1 – July 15 annually for new/ non-resident students Late applications will not be considered. Married full-time postgraduate students of the University may apply for double rooms. Married couples are required to present documentary proof of their marital status upon submission of application. Single students with special need may apply to stay in double room for single occupancy subject to availability at the time of application. Assessment for admission to Graduate House is based on the following criteria: • Academic achievements, • Social contributions and other personal achievements, and • Special personal needs. Application results will be posted on the Graduate House homepage, and emails will be sent to all eligible applicants to notify them of the application results according to the following time frame. • • On or before June 15 for current residents On or before July 31 for new/ non-resident students Based on the successful applicants’ programmes enrolled and their valid student status, the offer of residency is normally for 12 months. Quota for Current Residents There is NO automatic renewal of residence. Like new/non-resident students, current residents of Graduate House are required to submit a new application for readmission. Each year, only 20% of the residential places will be reserved to re-admit those who genuinely contribute to the Graduate House community, consistently observe House rules and 4 regulations, behave responsibly, and are cooperative and considerate in sharing common facilities. Current residents who have received ONE warning will not be considered for readmission. Subject to the success in the readmission, residents may stay at Graduate House for a maximum of 2 years. Further extension (normally for a short period of stay) may be considered only under special circumstances and such application must be supported by official documents and/or medical certificates. VI. ACCOMMODATION FACILITIES & SERVICES Study Bedroom Single Room: - each about 10.4 m2 in size - total 190 nos. - with a shared bathroom for every 2 rooms Double Room: - each about 17.9 m2 in size - total 10 nos. - with a self-contained bathroom Residents are provided with basic furniture, a refrigerator* and a computer point for access to the University network in their study bedrooms. All the study bedrooms are air-conditioned. * Resident of the room is responsible for cleaning and clearing the refrigerator from time to time throughout their period of stay. Resident of the room will be charged for repairing and/or replacing the refrigerator if it was found misused. Resident should unplug the refrigerator if they decide not to use it. Biohazard materials / chemicals should not be stored in refrigerators. Rental Charges Rental Charges* for the 2014/2015 Residential Year are as follows: HK$2,912 per month or HK$104 per night for a single room HK$5,335 per month or HK$190 per night for a double room Residents are required to open a bank account for auto payment of the room rental and other charges. *Rental charges are subject to review at the beginning of each financial year. Deposit Security Deposit* Single Room Double Room Key Deposit Laundry Smartcard Deposit HK$2,912 HK$5,335 HK$100 HK$100 * Security deposit varies with the monthly rental charges. The security and key deposit must be paid within 1 week from the day of check-in. Residents should settle the deposits by paying directly at the Hong Kong and Shanghai Banking Corporation Bank (HSBC), using the pay-in slip obtained upon check-in. Residents are required to return a copy of the validated pay-in slip to the Graduate House Office as proof of payment. Failure to settle the payment as required may result in the immediate termination of residency. 5 Electricity Residents are required to pay for the electricity consumed in their own rooms. The charges will be debited from their bank accounts each month by autopay. Statement of charges will be issued to each resident before his/her account is debited. There is a minimum electricity charge as determined by the Hong Kong Electric Co. Ltd. and it is subject to review and change in line with the announcement of the company. The current minimum charge is HK$39.48. To save energy and to reduce consumption, turn off the air-conditioner, lights and electrical appliances in your rooms and common areas when not in use. Student Lounge On every two floors, there is a Student Lounge (which contains a pantry) for residents to meet each other. It is provided with a television, a communal telephone, 2 microwave ovens and 2 refrigerators. Residents have priority to use all facilities in the lounge and pantry associated with their floors. All refrigerated items must be labeled with room numbers, names of their owners and the date when the items are placed in the refrigerators. General cleaning of the refrigerators is done every weekend. Rotten and expired items and those without labels will be disposed of without prior notice. The Management will not be responsible for any item that was trashed. To ensure the safety of yourself and other residents, please read the microwave oven operation instructions before use and remember to clean it up after use. Please DO NOT leave the microwave oven unattended when in use. Every member of the Graduate House is responsible for the tidiness, cleanliness and safety of the Student Lounge. Pantry A pantry is located within each of the Student Lounges. Induction cookers are provided for re-heating of cooked food only. To ensure safety and hygiene, open fire and intensive cooking, e.g. frying, are NOT permitted. Frying in the pantry may activate the fire alarm system and cause unnecessary nuisance to all residents. Please DO NOT leave the induction cooker unattended when it is in use as it may trigger the fire alarm or even cause a real fire. Whilst the induction cooker and the range hood are no longer in use, please ensure the individual switches and the main switch controlling both appliances are switched off. A toaster is also provided. unattended when in use. Please DO NOT leave the toaster Please observe the fire safety precaution when using the pantry. In case of a fire alarm or a real fire, firemen and/or staff of Graduate House/HKU may enter any location including a study bedroom to trace the root cause. 6 Personal cooking utensils or other items must NOT be stored in the common areas; otherwise the items will be removed without prior notice. Residents are responsible to clean up the sink, induction cooker, microwave oven and other furniture in the pantry and student lounge after use. Common Room There is a Common Room at P1-04. The Common room and its facilities are for use and enjoyment of all relevant stakeholders of Graduate House including the staff. Users may play piano, read newspapers and magazines, access to the Internet, exercise in the fitness area, play pool game, watching TV, videotapes and DVD, as well borrowing the audio-visual equipment there to hold small gatherings. Please refer to relevant notices and follow guidelines when using the facilities. As the Common Room is multi-purpose in nature, users shall be considerate to one another when using various facilities inside. Users are liable to any damage or loss of these facilities while in their custody. Removal of the facilities and equipment from Room P1-04 is strictly forbidden. Residents and their accompanied guests may use the facilities in Room P1-04. Guests of Robert Black College are also allowed to watch Cable-TV in Room P1-04 upon approval by the House Office. They will be required to wear a “Visitor” badge during their stay at Graduate House. Photocopying Service Photocopying facilities are available in the Main Campus, e.g. Main Library, Chong Yuet Ming Amenities Centre. If residents have urgent need, they may make use of the photocopier in the House Office during office hours to make preferably no more than 10 copies. A charge per page according to the following rates will be levied for the photocopying service. • • Laundry Black-and-white copies: A4-sized: HK$1 A3-sized: HK$2 Coloured copies: A4-sized: HK$3 A3-sized: HK$5 The laundry room is located on the rooftop of Graduate House. Smartcard operated washing machines and dryers are provided for the exclusive use of residents only. Residents may come to the House Office during office hours for the issuance of a laundry smartcard for the machines (by paying card deposit of HK$100) and/or uploading of stored value onto the card (minimum HK$100, or multiple of HK$100 up to HK$500). Irons and ironing boards are provided for use inside the laundry room. • • • • • Be considerate. Use the laundry facilities with care. Do not overload the laundry machines. Use only low-suds washing powder. Unplug the iron after use. Pick up your laundry on time. It takes about 35-45 min per load. 7 Phone for Short Loan A few cellular phones are available at the Service Counter on Level P1 for short loan (free of charge) of no greater than 2 weeks to needy residents (e.g. newly arriving residents) on first-come-first-served basis. Facsimile (FAX) Residents may make use of the fax machine in the House Office during office hours to send international faxes. A charge of HK$5 per page or the exact charge on the bill later received by the House Office, whichever is the highest, will be levied for sending fax to international destinations. Table Tennis A ping-pong table is located in the foyer of Level P4 and is available for use by residents. Residents should sign up at the Service Counter on Level P1 if they would like to borrow the accessories and use the facilities. Residents should be aware that if the venue and Wang Gungwu Lecture Hall have been reserved for hosting events, they would not be allowed to use the facilities. Under any circumstance, residents shall be considerate and minimize noises. Repairs & Maintenance In order to keep Graduate House a comfortable and tidy place for all, residents are encouraged to report any defects found in their study bedrooms, bathrooms, as well as in the common areas of the Graduate House by completing the “Defect Report Form” which is available at the Service Counter or can be downloaded from the Graduate House homepage. Completed forms should be returned to the Graduate House Office. Repairs will be arranged as soon as possible without prior notification. If the reported defects have not been fixed within one week, residents may contact the House Office for follow up. Housekeeping Residents should maintain cleanliness and tidiness of their rooms. Routine cleaning of the study bedrooms and the bathrooms will be provided normally at weekly interval between 9:00 a.m. and 5:45 p.m. depending upon the manpower condition. Residents may choose to clean up their rooms and / or shower rooms by themselves. Garbage Disposal Our Attendants will dispose all garbage placed in the garbage cans inside the rooms of residents when they are performing their routine cleaning duties. Neither the Attendants nor the Management will be responsible for any loss of personal properties if they were placed inside the garbage cans. Oversized garbage that does not fit into the garbage cans should be disposed of in the large garbage collection cans located at the end of each corridor outside the emergency exit. Recycling Designated plastic boxes located inside each Student Lounge and recycle cages behind the mailboxes on Level P1 are available for collection of waste papers, newspapers and magazines. Two large bins for recycling plastic bottles and aluminum cans are also placed on Level P1 next to the vending machines. Besides, the House works with the Salvation Army to implement the Charitable Recycling Programme by placing a recycle cage to collect a variety 8 of stuff including clothes, shoes, sports equipment, bags, toys, books, musical instruments, electrical appliances, computer products, household stuff, etc. Notice Posting Residents may use the Student Notice Board located in each of the Student Lounges to post personal messages or advertisements. Personal postings found on the Official Notice Boards will be removed without prior notice. Ads or flyers are NOT allowed to be placed in the mailboxes of residents. They can only be placed UNDER the mailboxes on Level P1 for collection by residents who are interested. Anonymous or unauthorized notices will be removed by the House Office immediately. Postal Service Residents should check their incoming mail in the mailboxes on Level P1 regularly. Residents using Graduate House as their correspondence address should change their addresses well before checkout. Any undelivered mail will be returned to the Post Office. The House Office will not be responsible for any missing mail. Mail collection notification notes will be sent to residents when parcels, confidential letters, or oversized mail are received. Upon receipt of the note, the resident concerned should collect his/her mail at the Graduate House Office within one week from the date of the note. Uncollected mail will be returned to the Post Office. Social Activities The Management as well as the Resident Committee of Graduate House will organize social and cultural activities from time to time. All residents are encouraged to participate in the House activities. These activities constitute an essential part of hall life at Graduate House as well as education at The University of Hong Kong. Security The main entrance at Level P1 is the only entrance and exit point for residents of Graduate House. A smart card system is used to control access at the main entrance and at the service counter on Level P1. Upon check-in, residents must present their University smart cards to the Graduate House Office for configuration to grant access right. Residents are required to log in the access control system by placing their access cards onto the “IN” reader to have their resident status verified before they are allowed to enter the House. They are also encouraged, for their own safety and overall house safety, to log out by placing their access cards onto the “OUT” reader before leaving the House. A resident must take charge of his/her access card and never lend it to others. Residents should stay alert for strangers who are trying to gain access to the residential floors by following them through the main entrance. In case any suspicious people are detected within Graduate House, please contact the Service Counter or the Graduate House Office immediately. 9 Disable residents will be granted access right to use the disable lift upon request. Other residents may use the disable lift only for move-in and move out purpose, and a temporary access card permitting use of the disable lift for two hours can be borrowed at the Graduate House Office/ Service Counter by paying $100 as card deposit. Borrowers of the temporary access card should stay alert of strangers who may try to gain access to the residential floors by following them at the disable lift. Borrowers of the temporary access card will be accountable for any abuse in using the card. If the temporary access card is not returned within the time limit, it will be voided for security sake and the borrower will be charged HK$100 for the card by forfeiting the card deposit already paid. Network Connection Residents may connect to the network of the University via the network port installed in their study bedrooms or the wireless (WiFi) system along the hallway. Residents who would like to connect to the University network must register their network cards with the Computer Center on their own: • • • Smoke Detector Regarding the hall network configurations, please refer to http://www.itservices.hku.hk/home/networks/hallnet.htm. For first-time users, please also follow the setup procedure for both wired and wireless connection stated in this link http://www.itservices.hku.hk/services/acenet/connect.htm. Please visit the Computer Centre’s homepage or call their Help Desk at 3917 0123 for assistance. Each bedroom and all the Student Lounges are equipped with smoke or heat detectors. Upon activation, the detector will send an alarm signal to the University’s Safety Office, Security Office and the Fire Services Department. Hence, a false alarm will cause unnecessary nuisance to everyone. In order to avoid false alarm and waste or resources, residents are required to observe the following: • • • • • NO SMOKING nor LIGHTING OF FIRE is allowed within the entire Graduate House complex; REFRAIN FROM intensive cooking and unattended bread toasting, which may generate smoke. USE the microwave oven/ induction cooker provided for re-heating cooked food. Always observe the rules in using the electrical appliances; DO NOT use sprayed insecticide, pests fumigators or other kinds of aerosol products inside the bedrooms; DO NOT use aromatic vase air-refreshers inside the study bedrooms; DO NOT leave the windows in the bedrooms wide open, particularly when the weather is foggy and humid. Residents should refrain from tampering with the smoke detectors inside the bedrooms. Residents found tampering with the safety devices installed in Graduate House will have their residency terminated with immediate effect and be liable to pay any damage costs. 10 VII. HOUSE RULES 1. General a) These rules are formulated for the orderly operation of Graduate House. b) All staff, residents and visitors are required to observe the rules. c) The overall administration and interpretation of the rules rest with the Master. d) The Master, in consultation with staff and students, may review and revise rules from time to time, and as occasion may require. These rules shall be effective from the time of posting on the Official Notice Boards of the Graduate House, or notified otherwise by the Management. e) Management generally refers to the Graduate House Office acting upon decisions by the Master in consultation with the Resident Fellow, the Manager and staff, and in cases which would affect the residents, a student representative elected by the residents. 2. Conduct a) All residents and visitors should abide by the rules and regulations, policies and practices, notifications and instructions of Graduate House and provide full assistance. b) All residents and visitors are expected to exercise reasonable and acceptable behavior within the premises of Graduate House, and to refrain from undesirable action, which may disturb the well being of others or affect the administration and smooth operation of Graduate House. c) Disorderly behavior as a result of consumption of alcohol or illegal drugs is strictly forbidden within the premises of Graduate House. d) Unless prescribed by a qualified medical practitioner, a resident is not allowed to bring into Graduate House any dangerous drug as defined in the Dangerous Drug Ordinance (Cap.134). e) No resident is allowed to bring any chemicals or substances that are hazardous to health into Graduate House. f) No gambling in any form and mahjong playing is allowed in Graduate House. g) Under the Smoking (Public Health) (Amendment) Ordinance, it is an offence to smoke anywhere within the boundary (indoors and outdoors) of the University campus and those who intrude the Ordinance will be subject to a fine of HK$5,000. Smoking is prohibited within the entire Graduate House Complex, including the Amenities Centre. Anyone found responsible for activating the smoke detectors due to smoking or other careless action will be liable for penalties or charges imposed by the Management and/or the Fire Services Department and/or the Security Unit of the University. His/her residency in Graduate House will be terminated. 11 3. h) No pets or livestock of any kind is allowed in Graduate House. i) No cooking is allowed in the study bedrooms of Graduate House. Only light cooking or re-heating of cooked food is allowed in the pantries or Student Lounges. j) Residents are responsible for the cleanliness and tidiness of their rooms and all public areas in Graduate House. Residents are encouraged to report anyone not observing public health and cleanliness in Graduate House to the Graduate House Office or to any attendant on duty. k) Residents found guilty of breaching the House Rules of Graduate House or anyone who receives substantiated complaint will be issued a written warning by the Management. Anyone who has already received ONE warning will have his/her residency at Graduate House terminated with immediate effect on the second offense or at the instant, depending on the seriousness of the offense, which is to be determined by the Master. The Master reserves the right to terminate the residency of a resident immediately if there is serious breaching of the House Rules. l) Washing and drying of clothes are confined to the Laundry Room and Drying Area respectively on the rooftop of Graduate House. Drying/hanging of laundry items inside the Laundry Room, outside the windows of study rooms and along the corridors is strictly prohibited. They will be removed without prior notice. Residents are reminded that they should not hang clothes on water pipes anywhere inside the building. m) All staff, residents and visitors are requested to observe the decency and decorum of proper attire in all public areas of Graduate House. n) All residents and visitors should refrain from making loud noises, especially between 11:00 p.m. and 9:00 a.m. Room Occupation a) Bedrooms are allocated to residents on a random basis. Residents are not given the priority to choose their own rooms. Residents with special needs may apply to change their rooms in writing to the Management after move-in. b) Only the Management of Graduate House is empowered to allocate bedrooms to residents. Residents must not assign, sublet, exchange or privately transfer allocated rooms. c) No resident is allowed to use any room in Graduate House for commercial purpose. d) Between 11:00 p.m. and 9:00 a.m., students of opposite sex should refrain from entering into each other’s room, except in rooms for married couples. e) The Management has the right to enter any bedroom in case of emergency and to check on reasonable grounds whether the House Rules are being observed. Residents should facilitate such inspections and offer assistance. f) The Management has the right to ask any resident, if necessary, to move to another bedroom upon 48 hours’ notice. Failure to co-operate with the request of the Management may result in termination of residence. 12 g) Offer of residence is subject to the condition that residents remain as full-time registered students of the University. In case the registration status of a resident changes during the course of the residential year, his/her residence shall lapse with immediate effect and he/she should vacate from Graduate House immediately or at the discretion of the Master. A resident should inform the Graduate House Office as soon as there is a change to his/her eligibility for registration as a full-time student. 4. Short Vacation a) Residents planning to leave Graduate House for longer than one week should inform the Graduate House Office for housekeeping and security purposes by using the “Short Vacation Notification Form” which is available at the Graduate House Office. The completed form should be returned to the Graduate House Office at least one month prior to departure. If you are taking study leave, please make sure you submit a formal letter from your department certifying the purpose of your leave; or if you are taking sick leave, please submit a medical certificate. b) If the resident fails to return within 7 days of the scheduled time stated on the “Short Vacation Notification Form”, the Management reserves the right to re-assign the room to another student. 5. Withdrawal and Extension of Residence a) Offer of residence at Graduate House is for a 12 months period, e.g. from 1 September to 31 August of the following year, or as stipulated in the Offer Letter. Only under exceptional circumstances or graduation that a resident may apply for early withdrawal of his/her residency from Graduate House. b) All newly admitted residents are required to stay in Graduate House for at least 6 months. Withdrawal of residence within the first 6 months of residence without proper substantiated reasons will result in the forfeiture of the rental deposit. c) Residents leaving Graduate House are required to complete a “Withdrawal of Residence” form, which is available at the Graduate House Office or can be downloaded from the Graduate House homepage. The completed form should be returned to the House Office with at least one month’s advance notice. Only upon the approval of the Management that a resident may withdraw from Graduate House. d) In general, residents who failed to provide one month’s advance notification prior to withdrawal will result in the forfeiture of their rental deposits. e) In order to provide opportunity for students who have never resided at Graduate House, residents who withdraw their residency on their own accord or have finished their 2 years of residences at Graduate House will not be re-admitted into Graduate House again in the following two years regardless of whatever reason(s) they might have or the change of their student status. f) Under exceptional circumstances and with written support from academic supervisors, residents may apply for an extension of stay beyond their last day of residence. The extension period is subject to discretion by the Master, which may vary from one to and not exceeding three months maximum. g) Residents applying for extension should submit their requests in writing and 13 supporting letters to the Management at least one month before their residences expire or else the application would not be considered. In order to facilitate the admission of new students in September of a year, extension requests submitted in August of that year would not be considered. 6. Visitors a) Type and Period of Visit: Residents may invite guests into Graduate House subject to the conditions of this policy: Daytime Guest: between 9:00 a.m. to 11:00 p.m. (a resident may invite no more than 5 guests at one or more than one time during daytime visit) Overnight Guest: between 11:00 p.m. to 9:00 a.m. (each period counted as one visit; registration at the Service Counter could be entertained as early as by 8:00 p.m.) b) Registration Rule and Procedure: i. ii. iii. iv. v. vi. vii. Residents must accompany their guests throughout their visit at Graduate House and must not leave them in the House whilst going out. Guests without the company of residents are not allowed to enter Graduate House. Guests must present official identity documents for registration purpose. These documents include Passport, Citizen’s Identity Card, “Exit-entry Permit for Travelling to and from Hong Kong and Macao” (for Chinese citizens only), HKU Student Card, etc., and should show the guests’ full name in English. Upon guests’ entering Graduate House, residents must leave their Student Card at the Service Counter whilst guests shall leave any of their identity cards with their full name in English on it (Other than a name card, Passport, Citizen’s Identity Card, Exit-entry Permit for Travelling to and from Hong Kong and Macao; Examples include membership card, library borrowing card, driving license card, etc.). Both residents and guests must sign in and out on the designated register book, respectively Daytime Guest Register Book or Overnight Guest Register Book depending on type of visit, at the Service Counter upon the guests’ entering and leaving Graduate House. For overnight visit as defined in Clause a, upon first sign-in, both residents and guests must confirm the number of nights of overnight visit and register on the Overnight Guest Register Book whilst ensuring not to exceed their respective monthly quotas on overnight visit. If only one night of overnight visit is registered, both the residents and guests must sign out by 9 a.m. of the immediate morning of the overnight visit. The residents and guests may then register on the Daytime Guest Register Book if the guests wish to have daytime visit. For overnight visit beyond one night, upon first registration and sign-in, both the residents and guests need not sign out each morning at 9:00 a.m. unless in the last morning of the entire visit period. For instance, if a resident signs in a guest for overnight visit on September 1 for three nights, then they both have 14 viii. to sign out just by 9:00 a.m. of September 4. However, when both the residents and guests may intermittently leave and re-enter the House during the visit, they must inform counter staff, collect and surrender their cards repetitively but this is not regarded as sign-in and out. Once a registration for overnight visit, no matter for one night or beyond, is confirmed, cancellation is acceptable only if notification is received by the House Office 5 working days in advance. Otherwise, the quotas of both the resident and the guest on overnight visit will be deducted irreversibly; the resident’ account will also be deducted for the rental charges irreversibly. c) Roommate’s Consent for Overnight Guest of Same Gender: Residents may host overnight guests of the same gender in their bedrooms but prior consent of residents who share the usage of their bathrooms is needed. The residents must sign on the Overnight Guest Register Book at the Service Counter indicating that prior consent has been obtained from residents who are sharing the usage of their bathrooms. Residents found dishonest will receive a warning. d) Quota on Number of Overnight Guests for each Resident: A resident must not host more than one guest in a given night. Residents must not have more than 7 nightly guests per month, whether such guests are accommodated in the resident’s bedroom and/or in the overnight guest room. Residents are obliged to ensure their own quotas are not exceeded. Any resident intruding this rule will subsequently receive a warning. e) Quota on Number of Overnight Stay for each Guest: The same guest is not allowed to stay overnight for more than 7 nights per month at Graduate House, whether the guest is hosted by the same resident or by different residents. Guests are obliged to ensure their own quotas are not exceeded. f) Guest Room for Overnight Guest of Opposite Gender: Residents must not host overnight guests of the opposite gender in their bedrooms; and if such guests wish to stay overnight at Graduate House, they should stay in one of the guest rooms subject to availability (which is regarded as the Overnight Guest Room). Meanwhile, residents who have guests of the same gender may also make advance booking of a guest room for their guests. Reservation should be made preferably during office hours although ad-hoc booking may be entertained should a guest room be available. To minimize disturbance to roommates, in case of arrivals after 11 p.m., residents are encouraged to book a guest room to accommodate their guests of the same gender instead of accommodating them in their own rooms. Subject to availability of a guest room, the registration procedure described under Clause b will also apply to overnight guests accommodated in a guest room. Please refer to the Reservation Form for Overnight Guest Room for detailed terms and conditions. 15 g) Charges and Payment Method: Based on the registration, the Management will charge residents a sum for each night for which a guest was accommodated at Graduate House. For overnight guests of the same gender accommodated in the residents’ own rooms, the charge will be equivalent to the daily lodging fee rate of a resident’s room currently at $100 per night. For overnight guests accommodated in guest rooms, the charge will be equivalent to the daily lodging fee rate of double room currently at HK$180 per night. The resident is also responsible for all other kinds of charges related to their guests, e.g. damage costs. The resident’s bank account will be debited for the charges through autopay. h) Other Duties of Residents and Guests: i. ii. iii. iv. Overnight guests must undertake by signing to indicate that they observe the House Rules, House policies and instructions, essential safety regulations and procedures including evacuation routes. Overnight guests will be restricted from using kitchen appliances in student lounges. Residents must undertake by signing to brief their guests to observe the House Rules, House policies and instructions, essential safety regulations and procedures including evacuation routes. Residents are responsible for the behavior of their guests during the entire period of the visit. On the whole, if overnight guests violate the relevant House Rules, House policies and instructions, and essential safety regulations and procedures, both the guests and the residents hosting them will be held accountable and will both be blacklisted for a period of 6 months for any application for overnight guest visit. If the residents alone intrude relevant House Rules, House policies and instructions, and essential safety regulations and procedures, only the residents will be blacklisted for a period of 6 months for any application for overnight guest visit. In either case, other penalty may also be considered and imposed on the residents at the discretion of the Master and according to the House Rules. i) The Management reserves the right to prohibit any visitor or any other person not being a resident from entering Graduate House, or ask him/her to leave the premise at any time. j) No children under the age of 18, unless they are family members of staff, are allowed to stay at Graduate House. k) Subject to availability, residents may reserve ordinary guest rooms for their visitors at the office during office hours. l) The Master shall have the authority to interpret all the House Rules, House policies including Guest Policy and its implementation, and to determine any breaching of the House Rules or a policy. 16 7. Alumni as Visitors a) In order to promote the unity and sense of belonging amongst old and current residents, alumni (old residents of the Graduate House) may sign in by themselves to visit the House. Alumni need to surrender their University cards or identity cards during the visit. They are allowed only to stay in Level P1 to read newspapers and magazines, or chat with current residents, but they shall not compete with current residents for the limited facilities of the House. b) They are not allowed to go upstairs to residential floors, make noises nor disturb others. If alumni intrude this rule, they may be asked to leave the House and may be restricted from visiting the House again. The alumni may choose to be signed in by current residents if they wish to visit the residents on residential floors. 8. Furnishing and Appliances a) Residents or their guests who have damaged any furnishing, fixtures, appliances and/or provisions in Graduate House shall be liable to pay for the potential cost, as determined by the Management, for all the necessary repair or replacement in order to return the room setting to its original form irrespective of whether the repair or replacement will be done. b) Residents should check and complete the furniture inventory sheet with care when they check in Graduate House. They should report any actual or suspected defect to the Graduate House Office immediately upon check-in or else they would be held responsible for the damage when they check out. c) Residents under no circumstances are allowed to tamper with the electrical or mechanical systems or installations of Graduate House. This applies to fuse boxes, the electrical metering system, switchgears, electrical wiring, toilet tanks, lift equipment, computer outlets etc. Residents found tampering with the fittings of Graduate House may result in immediate termination of their residency. d) Residents wishing to install fittings, which require drilling, or nails and screws to be driven into the wall, must obtain prior approval from the Management. No tampering is allowed on the walls or surfaces of the fitted wardrobes. e) Residents are reminded that they should not affix any glue, scotch tape, gum-paper or self adhesive accessories to the wall and/or door surfaces of their bedrooms and bathrooms. They would be held responsible for the cost of repainting the surfaces if the paint was damaged when the accessories were being removed. f) Only approved electrical appliances (with low power consumption and/or safety fuse installed) are allowed to be used in Graduate House. Consult the Management in case of doubt. Hi-fi and musical instruments are permitted, provided that they are used with due consideration for others. The Management reserves the right to confiscate any appliances or items, which violate the House Rules or used in such a way as to disturb or endanger other residents. 17 g) The Management has the right to prohibit residents from bringing in excessive luggage or furniture into Graduate House. 9. Security of Property a) Residents and their guests must take care of their personal belongings. Neither the Graduate House Office nor its staff will be responsible for any property damaged, lost and/or stolen within Graduate House. b) Residents must leave Graduate House and remove their belongings by 12:00 noon on the last day of their approved residency, unless with written extension permission from the Master in advance. c) The Management reserves the right to dispose of any personal property left unattended for more than 7 days after a resident’s departure. 10. Fire Safety a) Residents should familiarize themselves and their visitors with the escape routes to the exit doors, the location of the fire alarm call points, the fire extinguishers nearest to their rooms, and the assembly point in case an evacuation is necessary. The above information is stated on the “Evacuation Plan” posted in each of the study bedroom. Contact the House Office immediately if you do not find an Evacuation Plan posted in your bedroom. All fire doors must remain closed at all times, and residents must not jam the fire doors open nor block the escape routes. b) Residents should acquaint themselves and their visitors with the fire notices and the instructions for operating fire extinguishers. c) All residents and visitors MUST participate in the Fire Drill(s) conducted within the residential year. Any resident and his or her visitor found not vacating Graduate House during a Fire Drill would be subject to disciplinary action imposed on the resident by the Management. 11. Energy Conservation a) All residents should make conscientious efforts in conserving energy consumption. All windows should be kept closed when using air-conditioning. b) Residents should switch off all the lights and electrical appliances before leaving their bedrooms. The last person leaving a common room or pantry is responsible for switching off all air-conditioning and audio-visual equipment. 12. Keys a) The key to bedrooms, and any key issued to residents by the Graduate House are the property of The University of Hong Kong and must NOT be transferred or lent to third party. b) Residents are not allowed to duplicate their room and/or drawer keys. or theft, the Management should be informed immediately. In case of loss c) All keys must be returned to the House Office by the resident of the study bedroom upon departure in order to complete the check-out procedure otherwise the resident is still liable to pay rental, utilities and other charges until the check-out procedure is 18 completed. d) Failure to return a key or its replacement key will cost the resident HK$100 (for each door key or card key issued) and HK$30 (for each cabinet key issued). 13. Refund of Deposit a) No deposit will be refunded before or upon a resident checks out from Graduate House. b) After deduction of any incurred charges, rental, key and smartcard deposits will be refunded to checked out residents about one month after their departure. Refund could be made by written request in either of the following methods: i. by cheque or, ii. by deposit into auto-pay accounts or, iii. by deposit into accounts with conversion of currency (for non-local students only) after subtracting all transaction costs. c) The Management reserves the right to deduct from the security deposit any charges, penalty charges or compensation for repairs and damages incurred during the resident’s stay at Graduate House. 14. Miscellaneous Charges a) A charge of HK$5.00 will be levied on the resident each time he/she borrows a room key from the House Office. b) From time to time, residents may require the Management to provide letters to certify their addresses at Graduate House for various reasons. Except for the first copy of certification which is free, a charge of HK$20.00 will be levied on each additional letter requested by the resident thereafter. c) The above charges, if any, will be deducted together with the electricity charges around the 10th of each month. 15. Compulsory Functions From time to time, the Management and/or the Resident Committee of Graduate House will organize functions relating to public health and safety, residents’ collaboration and unity in the House that require the attendance of ALL residents of Graduate House (e.g. Orientation Talk, High Table Dinner). Residents who are unable to attend are required to provide reasonable written explanations to the Management and to attend make-up sessions afterwards. Failure to do so may affect their continuation of residency at Graduate House. 16. Breach of House Rules a) The Master shall have the authority to interpret all the House Rules and to determine any breaching of the House Rules. b) Breach of House Rules may result in disciplinary actions, suspension or termination of residency. c) Repeated or serious misconduct will be reported to the University authorities. 19 d) No refund of deposits would be made for residents under suspension or termination of residency. 17. Suggestions and Complaints a) The Management welcomes any suggestion and is ready to listen to complaints. These must be written and endorsed by the person(s) making the suggestions or complaints and addressed to the Management. Rumors circulating among the staff or residents as well as anonymous suggestions or complaints will not be considered. b) Suggestions and complaints may be made in the first instance to the elected student representative. If that proves impracticable, they could be directed to the Manager, the Resident Fellow and finally the Master. c) Day-to-day management problems and issues should be reported directly to the House Office in writing. VIII. HOUSE EDUCATION TIPS 1) Do not dump solid kitchen waste into the basin in either a pantry or your washroom. 2) Please clean up hair in the shower tub by yourself (use obsolete toothbrush). 3) Please never leave your cooking unattended. 4) Never cook inside your bedroom or it would trigger a fire alarm or result in a real fire. 5) Please close your room door lightly, avoid making loud noise or disturbing your neighbors. 6) Do not use the microwave oven to heat up food in a metal container or cook eggs. 7) Please vacate your personal belongings if you want the attendant to clean the windowsill or desk. 8) For safety reason, the windows and the frames facing inwards but NOT outwards will be cleaned by the attendant. 9) Please switch off the power of any electrical appliance (including TV, air conditioner, light, etc.) when you leave the common areas. 10) The locker key of the desk drawer is NOT compatible to unlock the washroom. Please use other instrument such as screwdriver, scissor or nail clipper to open the washroom door. There will be a penalty for the damage of the locker key. 11) According to the Overnight Guest Policy, only guest of the same gender is allowed to stay in the resident’s room overnight. Guest of different gender should stay in the guest room at P1-02. 12) The maximum number of overnight stay at Graduate House per month for the same guest is 7 nights (including stay in both the resident’s room and guest room at P1-02) 13) For overnight guest, the check-in time is 8:00 p.m. and the check-out time is 9:00 a.m. 14) Residence Withdrawal Application Form should be submitted to the House Office at least 1 month in advance for approval, otherwise the deposit will be forfeited. 20 IX. CATERING FACILITIES OF THE UNIVERSITY Outlet and Service Provision Location Operation Hours CYMAC Restaurant (Maxim’s Food2) Fast food, noodles, Chinese BBQ, SE Asian food CYMAC Cafeteria (Café 330 by NLPRA) Pasta, sandwiches, pastry, breads, , salad, coffee 4/F Chong Yuet Ming Amenities Centre 7:30 a.m. – 9:30 p.m. (Daily) 2/F Chong Yuet Ming Amenities Centre 7:30 a.m. – 9:00 p.m. (Daily) Union Restaurant (APC) Fast food, noodle, Chinese BBQ, SE Asian food FSCAC Restaurant (APC) Fast food, noodle, Chinese BBQ, SE Asian food HKU Halal Food Corner (Ebeneezer’s Kebab & Pizzeria) Halal Food (Kebabs, Biryani Rice, Salad, Pizza) Global Lounge Coffee Corner (Pacific Coffee) Sandwiches, petites, breads, pastry, puff, salad, coffee 4/F Haking Wong Building Union Restaurant 7:30 a.m. – 9:30 p.m. (Daily) 2/F Fong Shu Chuen Amenities Centre 7:30 a.m. – 8:00 p.m. (Mon - Fri) 11:00 a.m. – 2:00 p.m. (Sat) Closed (Sun & Public Holidays) 10:00 a.m. - 8:00 p.m. (Mon - Sat) CLOSED (Sun & Public Holidays) Global Lounge, G/F Fong Shu Chuen Amenities Centre 8:30 a.m. - 9:30 p.m. (Mon - Fri) 9:00 a.m. - 5:00 p.m. (Sat) CLOSED (Sun & Public Holidays) Main Library (Old Wing) Coffee Shop (Starbucks) Sandwiches, pastries, breads, salad, coffee Robert Black Dining Room Chinese or Western set meal G/F, Main Library (Old Wing) 7:30 a.m. - 10:00 p.m. (Mon - Fri) 7:30 a.m. - 7:00 p.m. (Sat) 10:00 a.m. - 7:00 p.m. (Sun and University Holidays) Breakfast : 7:30 a.m. - 9:30 a.m. Lunch : 12:30 p.m.- 2:00 p.m. Dinner : 6:30 p.m. - 8:00 p.m. (Daily) Details refer to SCR website http://scr.hku.hk Main Campus 1/F Fong Shu Chuen Amenities Centre Halal Food Corner Robert Black College, University Drive, Main Campus Senior Common Room 14/F – 15/F, K.K. Leung Building, Main Campus HKUSU Cafeteria A (Starbucks Coffee) Sandwiches, cakes, pies, pastries, muffins, coffee, juices HKUSU Cafeteria B (U-Deli) Box meals, sandwiches, snacks, beverages The Bridge by SCR G/F Composite Building, Main Campus G/F Composite Building, Main Campus 7:30 a.m. - 10:00 p.m. (Mon - Fri) 7:30 a.m. - 7:00 p.m. (Sat) 10:00 a.m. - 7:00 p.m. (Sun and University Holidays) 8:00 a.m. - 6:00 p.m. (Mon - Fri) 4/F The Jockey Club Tower, Centennial Campus 12:00 p.m. – 8:00 p.m. (Mon - Fri) [as of April 25, 2014] Centennial Campus Catering Outlet A (Grove Café) Western cuisine (dinner only), pasta, snacks, light food and drinks LG/F, The Jockey Club Tower, Centennial Campus Centennial Campus Catering Outlet B (Delifrance) Western Fast food, sandwiches, desserts, coffee, tea, light drinks G/F, The Jockey Club Tower, Centennial Campus 8:00 a.m. - 10:00 p.m. (Mon – Fri) 11:00 a.m. - 10:00 p.m. (Sat, Sun, Public Holidays) 11:00 a.m. - 10:00 p.m. (Mon – Sun during non-term time) 7:30 a.m. – 9:30 p.m. (Mon - Fri) 8:00 a.m. – 8:00 a.m. (Sat, Sun & Public holidays) Centennial Campus 21 Centennial Campus Catering Outlet C (Super Super Congee and Noodle) Congee, dumpling & noodle (Guang Dong Style), drinks G/F, Run Run Shaw Tower, Centennial Campus 7:30 a.m. – 9:30 p.m. (Mon - Sat) Closed (Sun & Public Holidays) Centennial Campus Catering Outlet D (BIJAS Vegetarian) Vegetarian Food (Chinese), Dim Sum, Buns, Drinks G/F, Run Run Shaw Tower, Centennial Campus 11:00 a.m – 9:00 p.m. (Mon - Sat) Closed (Sun & Public Holidays) Catering Outpost I (FRU:YO Factory) Frozen Yoghurt, Croissant, Snacks, Beverages Catering Outpost II (SUBWAY) Submarine Sandwiches, Snacks, Drinks Catering Outpost III (TWGHs iBakery) Bakery Products, Coffee, Beverages Catering Outpost IV ( Mangrove Tuck Shop) Box meals, sandwiches, snacks, coffee, beverages G/F Chong Yuet Ming Amenities Centre 9:30 a.m. – 7:00 p.m. (Daily) Run Run Shaw Podium 8:00 a.m. – 8:30 p.m. (Mon – Sat) 8:00 a.m. - 5:30 p.m. (Sun) CLOSED (Public Holidays) 8:00 a.m. – 4:00 p.m. (Mon – Fri) CLOSED (Sat, Sun and Public Holidays) 10:00a.m. – 4:00 p.m. (Mon – Fri) CLOSED (Sat, Sun and Public Holidays) Runme Shaw Podium Covered podium of Main Library (near Sun Yat-sen Place) Other Campuses Jockey Club Student Village I - Ho Tim Hall Restaurant (Jexon Development Ltd.) Local fast food, noodles Jockey Club Student Village II C.C. Canteen (Jexon Development Ltd.) Local fast food, noodles, sandwiches Bay View Restaurant (Sailing Boat Catering Management Ltd.) Local fast food, noodle, dim sum, Chinese cuisine (Table-serviced) 7/F Faculty of Medicine Restaurant (Compass Group Hong Kong Ltd.) Western cuisine 91 Pokfulam Road, JCSV-I Ho Tim Hall Restaurant 11:00 a.m. - 9:30 p.m. (Daily) 111 Pokfulam Road, JCSV-II 8:00 a.m. - 9:00 p.m. (Daily) LG/F, 6 Sassoon Road 7:30 a.m. - 9:30 p.m. (Daily) 7/F William M.W. Mong Block, 21 Sassoon Road 11:00a.m.– 10:00p.m. (Mon - Sat) CLOSED (Sun & Public Holidays) Garden Patio Compass Group Hong Kong Ltd.) Snacks, sandwiches, coffee and tea Stanley Ho Sports Centre Kiosk Noodle, snacks, drinks Fun Pui Garden, LG/F William M.W. Mong Block 11:00a.m.– 10:00p.m. (Mon - Sat) CLOSED (Sun & Public Holidays) 10 Sha Wan Drive, Stanley Ho Sports Centre 9:00 a.m. - 7:00 p.m. (Daily) Cyberport Phase IV Staff Restaurant (Delicious Corner) Chinese cuisine, noodles, snacks L2, Block A, Phase 4, Cyberport, 100 Cyberport Road, H.K. 8:00 a.m. - 5:15 p.m. (Mon - Fri) 8:00 a.m. - 2:30 p.m. (Sat) Closed (Sun & Public Holidays) //CEDARS Aug 2014 (revised) - END - (The Resident Manual and House Rules will be updated from time to time on need basis)
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