Volume 2, Issue 1, 2015 Message from ISGF President IN THIS ISSUE Dear Friends: New Year Greetings from India Smart Grid Forum – wish you all a very happy and successful 2015!!! ISGF Smart Grid Bulletin has completed one year (12 issues) and it gives me immense pleasure to share with you that every month we receive hundreds of messages complementing the editorial team on the concept and contents of the Bulletin. The monthly circulation has now crossed 45000 in electronic form and 2500 in print form. While we are proud of this progress, we humbly seek the honest opinions and valuable suggestions of our esteemed readers to further improve the quality of our monthly Bulletin. As most of you already know, the electric grid is on the threshold of a paradigm shift – after 100 years of focus on centralized power generation and creation of massive electric grids that span the globe, the shift is now towards de-centralized generation. In the past 5 years the picture of the grid has changed dramatically in many geographies. Some of the visible characteristics of this shift are: With the increasing share of generation resources being added at the distribution end, the traditional boundaries between generation, transmission and distribution is fast disappearing With consumers becoming “prosumers, the grid that is built for one-way flow of electricity is now experiencing bi-directional flow of electrons With decreasing cost of energy storage solutions, there is already a debate on whether to invest in transmission or in storage – the choice between “Generation + Transmission + Distribution AND “Distributed Generation + Storage + Distribution is becoming real. This is even more relevant in regions where T&D losses are very high as with distributed generation there are fewer network losses 1 | SMART GRID Bulletin | Volume 2, Issue 1 | January 2015 Message from ISGF President ....................1 The Year That Was ........................................3 Smart Grid Updates: o Policy, Regulations & Standards ........... 4 o Key appointments and transfers ............4 o Technology & Projects........................... 5 o Pilot Projects in India ............................ 6 First EU-India Smart Grid .............................8 Workshop in Nice 3rd International Istanbul...............................8 Smart Grid Congress and Fair Special offer for ISGF members to ..............8 join the India Delegation to the DistribuTECH 2015 ISGF launches SMART UTILITIES GROUP ..........................8 Key Contacts................................................8 Smart Grid Events........................................9 Leveraging Social Media for.......................10 Effective Customer Engagement India Smart Grid Week 2015.......................12 Please visit www.indiasmartgrid.org for more information or to download a pdf version of the bulletin For receiving copies of SMART GRID Bulletin, please write to [email protected] www.indiasmartgrid.org Message from ISGF President (Contd...) Power purchase is moving from Volumetric Tariffs to Transactive Tariffs as Inflexible Demand has become Price Responsive Demand The “Merit Order Dispatch has graduated towards an “ Energy Efficient and Environmentally Responsible Dispatch regime Solar PV has already achieved grid parity in many parts of the globe (including Delhi where highest slab for domestic tariff is INR 8.90/kWh whereas PV rates have come down to INR 6.00/kWh) which is about to unleash a rooftop PV revolution Large fleets of Electric Vehicles that can be aggregated as virtual power plants which could support short term supply-demand balancing will make the grid even more dynamic and complex In the traditional electric grid, the ability to monitor power flows and control it in real-time is limited to high voltage networks which are equipped with automation systems. In low voltage networks, the power system operator has no visibility on who is consuming how much electricity when and where. In a smart grid equipped with sensors and smart meters which are connected to computers in the control room, it is possible to remotely monitor and control the flow of electricity in real time to every customer or even to every smart appliance inside a customers premise. So the evolving smart grid of the 21st century will be drastically different. As Chris Jones, President of Pacific Gas & Electricity stated last month, the grid will soon emerge as the “grid of things like how the internet is evolving as “internet of everything. In offices and homes, the increasing share of consumption is by devices using direct current – laptops, LED/CFL bulbs, TVs and LCD/LED screens, smart phones etc; and increasing share of generation is also from distributed DC sources – solar PV. Soon there will be justifications for DC distribution systems or DC grids in office complexes and gated communities as well as remote off-grid villages/islands. While this major transformation is taking place in the way electricity is generated, transmitted and consumed, we in India still are grappling with mundane issues such as access to electricity to all, frequent power cuts or power failures and huge transmission & distribution losses - one of the highest in the world. During the past ten years under various central and state governments programs, only about 60 million households were electrified. In the business-as-usual scenario, it would be impossible to electrify the remaining 79 million households (plus approx. 20 million housing stock that will be added) in the next 5 years. There are about 500 million aluminum wire joints in the distribution network in India and 99% of these are improper joints. On average, 10W power is lost in each joint which means 5 million kWh lost every hour in these joints! Very long low voltage lines add to the distribution losses and in many states people steal electricity making the entire business in the sector unviable. However, the good part is that India need not wait for first solving these problems before building smart grids – we can leverage the emerging technologies to leapfrog and find solutions to these problems of access and availability. Smart grids can address issues relating to “Access, Availability and Affordability of Power for All which is the motto of our Ministry of Power. In order to provide access to electricity to all our citizens, bold innovative schemes need to be formulated. The supply-demand gap in different regions and in different time slabs lead to several hours of load-shedding in large parts of the country. In many places, Discoms resort to loadshedding rather than buying power at higher rates and supplying at the regulated tariff which is lower than the cost of supply. This situation can be effectively addressed by smart grid technologies such as Demand Response and Smart Microgrids which will ensure that minimum supply is given to all customers by curtailingor shiftingthe load of select customers during peak hours. Smart Microgrids can bring the captive generation resources available locally during peak hours to serve select loads with in the Microgrids. India is amongst the handful of countries that has a Smart Grid Vision and Roadmap. The newly elected Government in India is committed to providing 24x7 electricity supply to all households in the next 5 years and has recently launched 3 focused programs towards this objective with an initial capital outlay of US$14 billion. The new Government has also announced an ambitious programs to build 100 Smart Cities on a fast track mode and add 150 GW of renewable energy (100 GW solar and 50 GW wind) by 2022! With all these ground breaking initiatives, India has already emerged as the prime destination for Smart Grids and Smart Cities. Under this backdrop ISGF is pleased to announce the INDIA SMART GRID WEEK 2015, an International Conference and Exhibition on Smart Grids and Smart Cities in March 2015 in Bangalore (more details at: www.isgw.in) The evolving smart grids of the future are going to create huge business and employment opportunities and in this wave of technological revolution, India could leverage its demographic advantage to play a dominant role in this new world. Once again, wishing you a great year ahead and look forward to seeing you all at India Smart Grid Week in Bangalore in March 2015! Sincerely, Reji Kumar Pillai 2 | SMART GRID Bulletin | Volume 2, Issue 1 | January 2015 www.indiasmartgrid.org LOOKING BACK AT THE YEAR THAT WAS It all began with an endeavour to reach out to the who's who in the smart grid sector, by way of giving a snapshot on the latest smart grid policies, initiatives and pilot projects in India and updates on activities undertaken by the ISGF. In less than a year the response to ISGF's Smart Grid Bulletin has been overwhelming. The year gone by was an eventful one and our Smart Grid Bulletins are a testimony to that. Some of the significant highlights of 2014 which were featured included interviews with prominent personalities in the Indian power industry such as P.K Sinha, Secretary, Ministry of Power; B K Chaturvedi, Member, Planning Commission; Neerja Mathur, Chairperson, Central Electricity Authority; N Murugesan, Director General, CPRI and Shankar Aggarwal, Secretary, Ministry of Urban Development. Also, the last year was an extremely relevant one for ISGF since it organized various capacity building initiatives which included the Bootcamps at educational institutions in many cities in India, Cyber Security workshops and Regulatory workshops in different regions in the country. Apart from reaching out to experts, ISGF also endeavor to make all stakeholders introduced to Smart Grid technologies. With this aim, a section called the Smart Grid Gyaan was introduced in the Smart Grid Bulletin. So far topics ranging from Electric Vehicles to Wide Area Measurement System (WAMS), Advanced Metering Infrastructure, Cyber Security and Demand Response, among others, have been covered. 2015 is going to be even more exciting with the India Smart Grid Week to be held in Bangalore, in March 2015 and the launch of a National Smart Grid Mission! Management Development Programme on Smart Electric Grid for 24x7 Power The Energy Research Institute (TERI) in association with ISGF will be organising a Management Development Programme (MDP) on ‘Smart Electric Grid for 24x7 Power: Development and Deployment. This program will be part of the TERI curriculum and organised on a quarterly basis. The first workshop under this programme will be held from 18-20 Feb 2015 at TERI RETREAT, Gual Pahari, Gurgaon. 3 | SMART GRID Bulletin | Volume 2, Issue 1 | January 2015 www.indiasmartgrid.org Smart Grid Updates: Policy, Regulations & Standards JSERC Issued Draft Distribution Standard of Performance (Consultation Paper) Regulations, 2015 Jharkhand State Electricity Regulatory Commission (JSERC) issued consultation paper on "Distribution Standard of Performance Regulation, 2015". The objective of this consultation paper is to blend the existing provisions of the JSERC Supply Code with the best practices of Supply Codes of other states as incorporated in FORs Model Supply Code. These Draft Regulations are open for public comments till 31st January 2015. The main aspects to be covered in SOP regulation are: Safety; Complaint Handling; Interruption in Power Supply; Quality of power supply and Reliability indices. Read More:http://bit.ly/1DzPWD8 JERC Issued Draft Solar Power - Grid Connected Ground Mounted and Solar Rooftop and Metering Regulations Joint Electricity Regulatory Commission (JERC) for Goa and Union Territories issued draft "Solar Power - Grid Connected Ground Mounted and Solar Rooftop and Metering Regulations - Dec 2014". Targets envisaged in this draft are: grid connected ground mounted Solar PV and / or Solar Thermal power projects of capacity equal to or more than 500 kW, and Rooftop Solar PV of capacity equal to or more than 1 kW but not more than 500 kW at one location owned by one individual or entity. Consumers will generate solar power for self-consumption and can feed excess power into the grid to be adjusted as per provisions of these regulations or opt for gross metering. Read More: http://bit.ly/14KAVA2 Haryana Makes Rooftop Solar Mandatory Haryana has made it mandatory for all buildings on plot size of 500 square yards or more to install rooftop solar power systems by September 2015. The order will be applicable to private bungalows, group housing societies, builder apartments, malls, offices, commercial complexes, schools, hospitals — any building, new or old, that meets the plot size criteria. The minimum solar power capacity to be installed is 1 kilo Watt or 5% of a building's connected load, whichever is higher. Read More: http://bit.ly/1BapX2T New Scheme Launched for Electric Rickshaws in Delhi The transport department has launched a scheme that is aimed at bringing E-rickshaws back on Delhi's streets. The E-rickshaw Sewa Scheme 2014 allows owners and drivers to get a permit to run the vehicle, provided the Applicant has a valid commercial driver's licence and a public service vehicle (PSV) badge. ISGF's recommendations to Transport Department on Electric Rickshaws can be seen at www.indiasmartgrid.org. Read More: http://bit.ly/1C6p9KL Government of India to push Electric Vehicles Giving a push to promote use of alternative and 100% clean fuel in transport, Government of India is proposing for major reduction in excise tax for vehicles using such fuel in the next budget. Government of India wants no excise tax on electric vehicles and those run on other clean fuels, and only 2% for hybrid vehicles. Read More: http://bit.ly/1y9SN13 NYPSC Approves Deployment of DG and DSM Programs The New York Public Service Commission approved a plan by Consolidated Edison of New York to address overloads in Brooklyn and Queens through a $200 million program that will deploy distributed generation and demand-side management (DSM) in order to defer installation of a $1 billion substation until at least 2026. The program would include 52 MW of non-traditional utility-side and customer-side relief, including about 41 MW of energy efficiency, demand management and distributed generation, and 11 MW of utility-side battery energy storage. This will include incentives to upgrade building “envelopes, improve air conditioning efficiency of equipment, encourage greater use of energy controls, and establish energy storage, distributed generation or microgrids. Read More: http://bit.ly/1xfkams South Carolina Becomes 44th US State to Introduce Net Metering Policy South Carolina now becomes the 44th state to adopt net metering. Previously, it only had a voluntary program. Net metering customers in South Carolina will receive an incentive for their distributed energy resources valued at a 1:1 rate. The parties agreed to revisit net metering in 2020. Any new net metering tariffs approved in 2020 would apply to new customers who elect to net meter after Jan. 1, 2021, and existing customers after Dec. 31, 2025. Read More: http://bit.ly/1AzxDsV DOE Released Energy Storage Safety Strategic Plan Office of Electricity Delivery and Energy Reliability, Department of Energy (DOE) released Energy Storage Safety Strategic Plan, a roadmap for grid energy storage safety that addresses the range of grid-scale, utility, community, and residential energy storage technologies being deployed across the US. This document highlights four key elements around which DOE efforts will revolve: ESS safety technology; Risk assessment and management; Incident response; Codes, standards and regulation. The Plan also makes recommendations for near- and longterm actions. Read More: http://1.usa.gov/1FK1Hck California Sets New Clean Energy Targets By 2030 California Governor, propose an ambitious new clean energy target for the state by 2030: 50% renewable energy by 2030; Reduce todays petroleum use in cars and trucks by up to 50 percent; Double the efficiency of existing buildings and make heating fuels cleaner. Governor did not release any specifics or proposals on how the new renewable energy mandate would be met, leaving it to the relevant parties—the states community choice aggregators, electric service providers, and investor-owned utilities—to decide how to achieve the new standard. Read More: http://bit.ly/1DoRAHM Key appointments and transfers Mr. Sameer Sharma, has been appointed as Joint Secretary in the Ministry of Urban Development in place of Mr. C.K Khaitan. Mr. Sanjay Malhotra has been appointed as Secretary, Energy Department (Govt of Rajasthan) and CMD of Rajasthan Rajya Vidyut Prasaran Nigam Limited. Mr. Mukesh Khullar has been appointed as Secretary, Energy with Govt. of Maharashtra Mr. Arun Sekhri has been appointed as Special Secretary, Power with Govt. of Punjab Mr. Selva Kumar J, has been appointed as Managing Director, Kanpur Electricity Supply Company (KESCO) Mr. Bipin Shrimali has been appointed as Managing Director, Maharashtra State Power Generation Company Limited Mr. O.P Gupta has been appointed as Managing Director, Maharashtra State Electricity Distribution Company Limited Mr. Rajeev Mital has been appointed as Managing Director, Maharashtra State Electricity Transmission Company Limited Mr. Hemant Gera has been appointed as Managing Director, Ajmer Vidyut Vitran Nigam Ltd (AVVNL) Mr. Anurag Bhardwaj has been appointed as Managing Director, Jaipur Vidyut Vitran Nigam Ltd (JVVNL) 4 | SMART GRID Bulletin | Volume 2, Issue 1 | January 2015 www.indiasmartgrid.org Smart Grid Updates: Technology & Projects Kalkitech acquires US-based smart grid protocol company ASE Kalki Communications Technologies (Kalkitech), an Indian smart grid communications and optimisation company, recently acquired Applied Systems Engineering (ASE), a California-based smart grid technology company. This acquisition would help Kalkitech expand its smart grid footprint in US and the global market, along with offering customers an enhanced set of products and solutions. Read more: http://bit.ly/1xeZviw TechTank releases top 10 innovations that would transform society and governance TechTank, a blog by Brookings Institution, have released 10 technology innovations that would transform society and governance by offering widespread and unexpected benefits. These include open health data, 3D printing, finding criminals on the deep web, financial inclusion, ubiquitous internet with mobile, public health combating disease, virtual schools, do not pay portal, mesh networks and democratic participation. Read more: http://brook.gs/1xZSSHO Japan to build world's largest floating solar panel farm Kyocera, recently announced a 13.4 MW floating solar panel farm on the Yamakura Dam reservoir in Japan. The plant would be developed and operated by Kyocera TCL Solar LLC, a joint venture between Kyocera Corporation and Century Tokyo Leasing Corporation. The plant will produce an estimated output of 15,635 MWh/year generating a revenue of estimated USD 78.7 million/year. Read more: http://bit.ly/1HKeWFv Vanadium flow batteries by Imergy selected to test a microgrid for US Navy Imergy Power Systems has been selected to supply Vanadium flow batteries for a US Navy microgridproject that will test how effectively the system uses demand response during peak demand times and will try to show how effectively batteries can help ensure more consistent solar power. Furthermore, the performance of battery storage and PV solar will be demonstrated while functioning separately from the grid. Read more: http://bit.ly/1sghHfO Enel and China's ZTE to make smart grid equipment Enel, an Italian utility and smart grid technology maker, and ZTE, a Chinese telecom equipment and systems firm, will work together to make smart grid gear including electric mobility and renewable generation. On smart grids and renewables, Enel's existing projects will be leveraged. The companies will explore opportunities for joint commercial development of electric vehicles. Read more: http://bit.ly/14D4naA EPRI, Southern Co and WGES to test MW-scale grid storage Electric Power Research Institute (EPRI) a US-based non-profit organisation that conducts research, development and demonstration; Southern Company, a leading US electric power utility, and Washington Gas Energy Services (WGES), one of the largest competitive energy providers in the mid-Atlantic region, will test and evaluate a power storage system. Integration requirements for energy storage systems will be developed in order to make them a part of system planning and operations. Read more: http://bit.ly/1tUJiV9 Sensus, a leading provider of clean technology solutions will be conducting a trial of long-range radio technology for AMI in Japan. This technology, which Sensus claims to be effective, reliable, free from interference, and cost-effective would operate at 280 MHz. Sensus plans to undertake trials for electric, gas and water utilities. Read more: http://bit.ly/1w6NbAv Landis+Gyr releases upgraded DR and load management software Landis+Gyr, a global leader in energy management solutions, recently announced the release of version 3.6 of 'Power Centre', the company's operating software for demand response and load management applications. Some of the key features of this version include the ability to see, in real-time, the load available for curtailment, flexibility in scheduling load control events and advanced cycling strategies, applications for consumers to program appliances for achieving energy efficiency and more utility specific configuration options for devices. Read more: http://prn.to/1A1Ybl8 Intel and Portland State University perform a 3-year study on big data analytics for smart grids Intel and Portland State University's Maseeh College of Engineering and Computer Science are undertaking a three-year study on big data analytics for smart grids. This study would improve how long-distance transmission lines work. The eventual goal is to integrate data from multiple data streams for analysis and forecasting, and enabling maximum flexibility in adapting to real-time changes. Read more: http://bit.ly/14dam5s World Bank to provide $378.4 million for smart grid solutions in Ukraine The World Bank will provide a loan of USD 378.4 million to Ukraine for grid modernisation aimed at renewable energy integration and smart grid technologies. The loan would cover modern communication systems along with grid management and control systems. This is expected to solve the problems of unavailability of electricity, ageing electricity grid and unreliable operations. Read more: http://bit.ly/1wFdYoN Silver Spring to acquire data analytics firm Detectent Silver Spring Networks, recently announced that it will acquire Detectent, a leading provider of utility data analytics solutions. Currently, Detectent's solutions analyse data from more than 25 million water, gas and electricity meters, in both AMI and legacy environments. Silver Spring aims to enhance Detectent's solutions with their distributed intelligence and real-time data stream capabilities. Read more: http://bit.ly/1AzCrQd Varentec to offer Volt-VAR management for distributed generation Varentec, an enterprise that builds decentralised solutions to help electric utilities to monitor and control the edge of the grid, will partner Hydro One, a company that is renewing Ontario's transmission and distribution grid, for deploying voltage management devices that sit on utility poles attached directly to transformers. These devices would perform Volt-VAR management and provide dynamic or variable voltage and VAR control along with grid sensing and communications. Read more: http://bit.ly/17yUBYR Sensus to do a trial of long-range radio for AMI in Japan 5 | SMART GRID Bulletin | Volume 2, Issue 1 | January 2015 www.indiasmartgrid.org Smart Grid Updates: Pilot Projects in India Pilot Sites Details Functionalities Consultant Project Status Assam Utility: Assam Power Distribution Company Limited, Assam Project Area: Guwahati Distribution Region Consumers: 15,000 AMI R, AMI I, PLM, OMS, and PQM, DG Medhaj Techno Concept Pvt. Ltd. Fresh bidding was carried out. 2 bids were received and opened on Dec 15 2014. Tender evaluation completed and price bids opened. M/s Phoenix IT Solutions (in consortium with Securo, Kepco and Nuri Telecom), an ISGF member is the successful bidder. LoI expected to be issued in Feb 2015. Chhattisgarh Utility: Chhattisgarh State Power Distribution Company Limited, Chhattisgarh Project Area: Siltara and DDU Nagar of Raipur Consumers: Around 1,900 AMI I, PLM PGCIL Bid opened on Sep 26 2014. 4 bids received. {(1) Larsen & Tubro Limited, 2) Analogics Tech India Ltd. 3) SPANCO Power Distribution Ltd. & (4) AMITech (India) Pvt. Ltd.} Proof of Concept (PoC) is under process. Gujarat Utility: Uttar Gujarat Vij Company Limited, Gujarat Project Area: Naroda of Sabarmati circle and Deesa of Palanpur circle Consumers: 39,422 AMI I, AMI R, and OMS None Price bids opened on Dec 10 2014, L1 bid higher than sanctioned cost. Under discussion. Awaiting final approval by management. Award of contract expected in Feb 2015. Haryana Utility: Uttar Haryana Bijli Vitran Nigam Limited, Haryana Project Area: Panipat City Sub-division Consumers: 31,914; revised to 11,000 AMI I, AMI R, and OMS, SCADA/DMS None Project is executed under a grant from NEDO, Japan. NEDO has completed the feasibility studies and the report has been approved by UHBVN and MoP. NEDO has awarded the contract for detailed engineering and project implementation to a consortium of Japanese companies led by Fuji Electric. The project work started on Dec 4 2014. Himachal Pradesh Utility: Himachal Pradesh State Electricity Board Ltd, Himachal Pradesh Project Area: KalaAmb Consumers: 650 AMI I, PLM, OMS, and PQM PGCIL 5 bids received {(1) LnT, (2) Wipro, (3) Alstom, (4) Sumaro, (5) AMI)}. Price bids to be opened on Jan 27 2015. Tentative award by Jan 31 2015. Karnataka (Mysore) Utility: Chamundeshwari Electricity Supply Corporation Limited, Mysore, Karnataka Project Area: VV Mohalla, Mysore Consumers: 24,532 AMI R, AMI I, PLM, OMS, and PQM, DG/MG PGCIL for Project Management Project awarded on Apr 30 2014 to a Consortium led by Enzen Global Solutions Pvt Ltd. Formation of Control center for SGPP and approvals of various design architectures is under process. Kerala Utility: Kerala State Electricity Board, Kerala Project Area: Restructured to the R-APDRP towns (8 nos) Consumers: 25,078 revised to 15,700 100% AMI I (for LT) None 2 bids received in Mar'14 (L&T and EDMI), but the prices were much higher than sanctioned project cost. Pilot area has been restructured to the R-APDRP towns (8 nos.) and revised DPR submitted on Dec 31 2014 and approval of MoP awaited. State 6 | SMART GRID Bulletin | Volume 2, Issue 1 | January 2015 www.indiasmartgrid.org Pilot Projects in India (Contd...) State Pilot Sites Details Functionalities Consultant Project Status Maharashtra Utility: Maharashtra State Electricity Distribution Company Limited, Maharashtra Project Area: Baramati Town Consumers: 29,997 AMI I, AMI R, and OMS None Lowest bid price was much higher than the sanctioned project cost. Negotiations were carried out with the L1 bidder. Decision pending with the management of MSEDCL. Puducherry Utility: Electricity Department of Government of Puducherry Project Area: Division 1 of Puducherry Consumers: 87,031 AMI I, AMI R PGCIL RfP not yet released. Project funding mechanism is being discussed between Powergrid and the Govt. of Puducherry. Punjab Utility: Punjab State Power Corporation Limited, Punjab Project Area: Industrial Division of City Circle Amritsar Consumers: 9,818 AMI, PLM PGCIL 3 bids received and opened in Nov 2014. Only 2 qualified technically (Kalkitech and Genus). Waiting for minutes of committee meeting. Rajasthan (Jaipur) Utility: Jaipur Vidhyut Vitaran Nigam Ltd, Rajasthan Project Area: VKIA Jaipur Consumers: 34,752 AMI R, AMI I, PLM PGCIL Location has been finalized. Consultant to prepare documents. Telangana Utility: Telangana Southern Power Distribution Company Limited, Telangana (formerly Andhra Pradesh Central Power Distribution Company Limited, Andhra Pradesh) Project Area: Jeedimetla Industrial Area Consumers: 11,904 Advanced Metering Infrastructure Residential (AMI R), Advanced Metering Infrastructure Industrial (AMI I), Peak Load Management (PLM), Outage Management System (OMS), and Power Quality Management (PQM) Central Power Research Institute (CPRI) Fresh bids have been invited. Last date for bid submission extended to Jan 20 2015 and Technical bid to be opened on same day. Price bid to be opened on Feb 2 2015. Tripura Utility: Tripura State Electricity Corporation Limited, Tripura Project Area: Electrical Division No.1 of Agartala town Consumers: 46,071 AMI I, AMI R, PLM PGCIL 3 bids received {(1) TCS + L &G, (2) Wipro + JnJ, (3) Rubenius}. Price bids opened on Dec 27 2014. L1 bid higher than estimated costs. West Bengal Utility: West Bengal State Electricity Distribution Company Limited, West Bengal Project Area: Siliguri Town in Darjeeling District Consumers: 4,404 AMI I, AMI R, and PLM PGCIL 5 bids received {(1) Kalkitech (2) TCS (3) SPANCO (4) Chemtrol (5) JnJ Powercom)}. Bid evaluation under progress. Price bids to be invited tentatively by end of Jan 2015. Tentative award by mid Feb 2015. Abbreviation Functionality Abbreviation Functionality AMI R Advanced Metering Infrastructure- Residential Consumer PQM Power Quality Management AMI I Advanced Metering Infrastructure-Industrial Consumer MG Micro Grid OMS Outage Management System DG Distributed Generation PLM Peak Load Management 7 | SMART GRID Bulletin | Volume 2, Issue 1 | January 2015 www.indiasmartgrid.org 3rd International Istanbul Smart Grid Congress and Fair First EU-India Smart Grid Workshop in Nice ISGF and European Commission (DG ENER) & the European Union Delegation in Delhi are jointly organising a series of Smart Grid Workshops in India and Europe. The first of the series will be held in Nice from 10 – 11 February 2015. All top technical companies from Europe and select group of policy makers from India will participate in the workshop. ISGF is pleased to invite its members to be part of the Indian Delegation to the 3rd International İstanbul Smart Grid Congress and Fair that will be held in Istanbul Haliç Congress Center from 29 - 30 April 2015 under the auspices of Ministry of Science, Industry and Technology, Ministry of Energy and Natural Resources of Turkey and UGETAM (International Gas Training, Technology and Research Center). Indian Delegation is offered free registration for the conference, local conveyance and free accommodation at a five star hotel next to the conference venue. For joining the delegation, please write to: reena.suri@indiasmartgrid. Special offer for ISGF Members to join the India Delegation to the DistribuTECH 2015 US Department of Commerce (USDOC) of American Embassy along with India Smart Grid Forum is taking an Indian delegation to the Distribu TECH 2015 show scheduled to be held in San Diego Convention Center, San Diego, California from February 3-5, 2015. ISGF members are entitled to the following benefits: Complimentary Pre-Registration for the event Complimentary admission to international networking receptions 50% discounted fee for Conference Sessions The goal of this trade delegation is to introduce Indian participants to US power transmission /distribution technology and partners; thus, providing an opportunity to explore business opportunities through one-on-one meetings and site visits arranged by the US Commercial Service. For more details please contact: Ms Reena Suri at [email protected]. ISGF launches SMART UTILITIES GROUP Smarty Utilities Group (SUG) is a select group of smart utilities formed by ISGF. The main objective of SUG is to facilitate interactions between utilities to share experiences, best practices and mentor each other where ever possible so that others do not make same mistakes. SUG would also help in streamlining and fine-tuning technical specifications and procurement procedures. For joining SUG, please write to: [email protected] KEY CONTACTS Editorial Board Managing Editor Key Contributors Dr. Rahul Tongia Mr. VL Sonavane Mr. Reji Kumar Pillai Dr. Pradeep Yemula Ms. Reena Suri, Manager – Communications, Training and Outreach, ISGF Akshay Ahuja - Business Analyst, ISGF Amol Sawant - Business Analyst, ISGF Amritha. C - Business Analyst, ISGF Hem Thukral - Research Officer, ISGF Editor Ms. Sapna Gopal, Communications Executive, ISGF (For suggestions and feedback on the ISGF SMART GRID Bulletin, please write to [email protected]) India Smart Grid Forum (ISGF), registered under Indian Societies Registration Act (Act XXI of 1860) is a Public Private Partnership initiative of Ministry of Power, Government of India for accelerated development of Smart Grid technologies in the Indian power sector. 8 | SMART GRID Bulletin | Volume 2, Issue 1 | January 2015 www.indiasmartgrid.org Smart Grid Events 02 - 06 March, 2015 Bengaluru International Exhibition Centre Bengaluru, India www.isgw.in International Conference and Exhibition on Smart Grids and Smart Cities INDIAN Jan 28 - 29 2015: 6th India Energy Congress – Securing Indias Energy Future, New Delhi http://www.indiaenergycongress.in/iec2015/ Jan 29 2015: Conference on Tamil Nadu Smart Cities, Chennai http://bit.ly/1AHjAmf Jan 29-30 2015: Smart Connected Cities 2015, New Delhi http://smartindiancities.com/ Feb 5 – 7 2015: World Sustainable Development Forum, New Delhi, http://dsds.teriin.org/2015/ Feb 6 2015: Conference On People Mobility Within Chennai, Chennai, http://bit.ly/1B9wPh4 Feb 13 2015: 6th Indo-German Energy Forum, New Delhi http://bit.ly/1DA2Hxq Feb 15-17 2015: RE- Invest, New Delhi, http://www.re-invest.in/ Feb 19-20 2015: India M2M + IoT Forum, New Delhi http://www.indiam2mforum.com/ Feb 26 – 28 2015: 21st CII International Engineering & Technology Fair, New Delhi, http://bit.ly/1FKpicE Mar 2 2015: U.S.-India Smart Grid Workshop, Bangalore http://indiasmartgrid.twgtrademissions.com/ Mar 2-6 2015: India Smart greed Week 2015, Begaluru http://www.isgw.in Mar 23-24 2015: Green India Energy Summit, Ahmedabad http://www.greenindiasummit.com/ Apr 23-25 2015: GREEN Summit, Bangalore, http://bit.ly/1C9rbxS May 14-16 2015: 14th annual POWER-GEN India & Central Asia, New Delhi, http://www.indiapowerevents.com/index.html May 14-16 2015: 2nd edition of DistribuTECHIndia, New Delhi http://www.indiapowerevents.com/index.html Aug 21-23 2015: 6th World Renewable Energy Technology Congress, New Delhi, http://wretc.in/ Sep 2-4 2015: Cleantech India, New Delhi, http://bit.ly/1GrVCMv INTERNATIONAL Jan 13-15 2015: Utility Analytics: Big Data Revolution, San Diego, California, http://bit.ly/13uutvT Jan 20-23 2015: Smart City Summit & Expo, Taipei, Taiwan http://10times.com/smart-city-summit-expo Jan 21-23 2015: 2nd Annual Combined Cycle Operations & Maintenance, Washington, DC, http://bit.ly/17ZXy4X Jan 26-27 2015: Gas Insulated Substations Best Practices, Anaheim, Calif., http://bit.ly/1CJKYQA Jan 28-29 2015: Transactive Energy: Powering the New Energy Ecosystem, http://bit.ly/1GMO1Kx Feb 3-5 2015: DISTRIBUTECH, San Diego, CA, USA http://www.distributech.com/register.html th Feb 7-19 2015: 5 National Symposium on Information Technology: Towards New Smart World (NSITNSW), Riyadh, Saudi Arabia http://www.nsitnsw.com/ Feb 9-11 2015: ARPA-E Energy Innovation Summit, Washington DC, USA, http://www.arpae-summit.com/Home 9 | SMART GRID Bulletin | Volume 2, Issue 1 | January 2015 Feb 10 - 12 2015: Smart Energy, Essen, Germany, http://bit.ly/151tvaY Feb 17-19 2015: GreenBiz Forum, Phoenix, AZ, USA, http://bit.ly/1wXV5mw Feb 17-19 2015: PowerUp, South Beach, Miami, USA http://powerup.opower.com/ Feb 17-20 2015: IEEE PES Conference on Innovative Smart Grid Technologies, Washington DC, USA, http://ieee-isgt.org/ Feb 19-20 2015: 6th Annual European Smart Grid Summit, Nice, France, http://www.thesmartgridssummit.com/ Feb 25-27 2015: 5th International Smart Grid Expo, Tokyo, Japan http://www.smartgridexpo.jp/en/ Feb 25-27 2015: World Smart Energy Week, Tokyo, Japan http://www.wsew.jp/en/ Mar 23-26 2015: Envirotec 2015, Dubai, http://www.enviro-show.com/ Mar 24-26 2015: Energy SMART 2015,Philladelphia, USA, http://bit.ly/ZvjQrn Mar 29 – Apr 1 2015: IEEE International Symposium on Power Line Communications and its Applications (ISPLC), Austin, Texas, USA http://www.ieee-isplc.org/ Apr 19-24 2015: RSA Conference, San Francisco, USA, http://bit.ly/1nTpezv Apr 29-30 2015: 3rd International istanbul Smart Grid Congress and Fair, Istanbul, http://www.icsgistanbul.com/en/ May 11-13 2015: 5th International Conference on power engineering, energy and electrical drives, Riga, Latvia http://www.powereng2015.org/ May 11 – 14 2015: IEEE 81st Vehicular Technology Conference: VTC2015Spring, Glasgow, Scotland, http://www.ieeevtc.org/vtc2015spring/ Jun 7 – 10 2015: IEEE First International Conference On DC Microgrids, Atlanta, USA, http://www.icdcm.co/ Jun 8-12 2015: IEEE International Conference on Communications; Smart City and Smart World, London, UK, http://icc2015.ieee-icc.org/ Jun 9-10 2015: Asian Utility Week 2015, Bangkok, Thailand http://www.asian-utility-week.com Jun 15-18 2015: CIRED 2015, Lyon, France, http://www.cired2015.org/ Jun 21-25 2015: 9th International Conference on Insulated Power Cables – Jicable, France, http://www.jicable.org/2015/index.php Jun 22-26 2015: Transmission Business School, Chicago, USA http://www.illinoiseminars.com/tbs/ WEBINARS Jan 20 2015: Assured safety-critical model-based development with Rhapsody and LDRA, http://bit.ly/1yjUURG Jan 28 2015: Renewable Energy, Energy Security, and Cyber Security http://bit.ly/1B4il3l Feb 25 2015: ISGF and Plugvolt present a Webinar on Energy Storage Potential and Opportunities in India, http://bit.ly/1syOWpL Details of previously held ISGF webinars are available at http://indiasmartgrid.org/en/Pages/webinarrep.aspx. Recordings available to members only. Disclaimer: This information is from the public domain. ISGF does not hold any responsibility for the information provided in this section. If you wish to share information for this section, please write to [email protected] www.indiasmartgrid.org Leveraging Social Media for Effective Customer Engagement About 500 million people in India are expected to get connected to the internet by 2018 and majority of them will use social media which can be leveraged by utilities for directly reaching out to provide outage information, updates on service restoration, safety tips, new tariff plans, billing and collection alerts, collecting customer feedback and several other useful tips and updates. Social media is a fast-growing interaction channel between the customer and the industry. Electric Utilities being an integral part of daily life, it is imperative for them to have a strong presence in social media. SCE@ SCE Jan 20 Never investigate the source of an outage on your own. If you see a fallen wire, stay away & call 911. Good Energy, UK (www.facebook.com/goodenergy.co.uk |twitter.com/GoodEnergy) Some utilities in India already have presence in social media, but not been updated on daily basis: BESCOM, Karnataka (facebook.com/Namma.BESCOM | twitter.com/onlinebescom) KSEB, Kerala (facebook.com/KeralaStateElectricityBoard | twitter.com/ksebdotin) MSEDCL, Maharashtra (facebook.com/pages/MAHAVITARAN-MSEDCL/ | twitter.com/MSEDCLAURANGABA) Scope of the Social Media for Utilities Forward-thinking utilities have started using social media to more effectively engage with their customers. Utilities that embrace social media will benefit from increased customer satisfaction. As consumers flock to social networking platforms such as Twitter, Facebook, YouTube and LinkedIn to connect with each other and with businesses of their choice, utilities need to incorporate social media as part of their broader customer Customer Education The Government of India is pursuing an ambitious program to build a broadband highway connecting 250,000 villages across the country in the next three years. With that rural India is also going to witness a large part of its population actively using social media platforms. Utilities can provide better services by integrating social media in their outage management, crisis/disaster handling, billing and collection and other customer related issues. In addition social media can be a platform for promotion of clean energy, DSM/DR activities, tariff plans, electric vehicle usage etc. It can also prove as an effective tool for branding and promotion of good will. Some of the utilities around the world effectively using social media platforms to connect with their consumers are: Duke Energy, USA (www.facebook.com/duke.energy /twitter.com/dukeenergystorm) Xcel Energy, USA (www.facebook.com/XcelEnergyMN | https://twitter.com/XcelEnergy) Southern California Edison, USA (www.facebook.com/sce |twitter.com/sce) Florida Power & Light, USA (www.facebook.com/fplconnect |twitter.com/insidefpl) Pacific Gas & Electric Co., USA (facebook.com/pacificgasandelectric| twitter.com/pge4me) B.C Hydro, Canada (www.facebook.com/bchydro | twitter.com/bchydro) Ontario Energy, Canada (www.facebook.com/OntarioEG | twitter.com/ontenergyboard) Scottish and Southern energy, UK (www.facebook.com/yourSSE | twitter.com/sse) Npower, UK (www.facebook.com/npowerofficial |twitter.com/npowerhq) 10 | SMART GRID Bulletin | Volume 2, Issue 1 | January 2015 Demand Response Customers Complaints Outage Handling & Management Social Media Enabled Utility Energy Saving & Efficiency AMI RE Promotion Electric Vehicles engagement programs. Doing so will help improve the current relationship that many utilities have with their customers. Social media can provide space to utilities for the discussion on outage management, demand response, advanced metering infrastructure (AMI), renewable energy promotion, electric vehicles usage and benefits, energy savings and energy efficiency, customer complaints handling, customer education, crisis communication etc. Social media has gained acceptance as viable means of delivering vital communications. This opportunity has to be leveraged at utility level for future business growth and smooth operation. Customer Education By using Facebook and YouTube Utilities can make customers aware of the benefits of smart meters, time of use tariff plans, renewable energy promotion programs, demand response program etc. Crisis Communication Outage management and storm information is communicated in real time, such as on Twitter www.indiasmartgrid.org Energy Saving & Efficiency Demand Response Leveraging Social Media for Effective Customer Engagement (Contd...) each customer. Using social media Apps, utilities can share Use of social media to engender energy saving messages and information in quick and efficient manner. This is behavior and educate on climate change issues and the gate-way to enable bi-directional communication between energy efficiency methods utility and customer. Customer satisfaction from the service can Simple messages using social media platforms to be easily tracked through these Apps and billing and other provide meaningful insights into why the program is services can be made easy for customers, so its a win-win beneficial and why it is required for reliable operation situation for both. of the grid can contribute to successful implementation Green Energy Promotion Marketing of renewable energy service options, tapping the younger generation for green energy and carbon offset programs Customer Services Launch a social media Web site to serve customers through Facebook, Twitter, YouTube, blogs, etc. Branding Social media is active platform to monitor utilitys brand value and for marketing-relatedactivities Immediate Possibilities for Electric Utilities in India With state of the art billing systems and IT networks being implmented under R-APDRP. Discoms in India can immediately leverage social media for following areas: 1. Billing alerts and online payment options Approach to implement social media programs Interactive communication channel: Via social media channels, utilities can reconnect with customers by replying to issues and responding to negative comments. The connecting power of social media can act as a complement to customer care, e-mail, online forums, interactive voice response systems, etc. Currently utilities are trying to interact only with meter of the customer and they need to move one step further and start interacting Top 10 Things You Didnt know About #Electric Vehicles 1. usa.gov/YSpLy9 | via @ENERGY with customer with the help of features of social media such as chat room, face book-likes, tweets, share photos of activities and events, blogging etc. Blogging gives immense opportunity to utility to answer the common questions of demand and supply. Utility experts can give smart tips on usage of electric vehicles, charging tips, reduction in energy consumption, power reliability, efficient usage of appliances, safety tips and outage information, etc. This public forum discussions by utility will enhance their image in society and help in increasing number of customers along with strong hold of business. Use of social media analytics: Utilities can leverage upon the data collected from customers through social media for the drawing patterns to make sensible business decisions. Strategies of different departments can be derived from the data available with social media. Customer relationship management and enterprise business intelligence tools can be used to derive real time inputs available because of social media data. Social media being a huge reservoir of freely available information, utilities can encashit to engage proactively with customers. Linking Social media analytics to utility business operations will provide complete arsenal of business intelligence. Utility App service: Transfer of customer engagement with customer care to variety of Apps engages customers with the utility in smarter way and reduces time to deal with query and complaints. This would lead to reduction of overall cost to serve 11 | SMART GRID Bulletin | Volume 2, Issue 1 | January 2015 2. Advance outage information 3. Outage restoration updates #ConEdison has restored power to over 225,000 customers. To find out more: ow.ly/eWdgD@FAquila 6.02 PM - 1 Nov 2012 4. 5. 6. 7. 8. Energy efficiency and enrgy saving tips Campaign against electricity theft Promotion of “Green Power Promotion of new services and special campaigns Electricity safety tips SCE@SCE Jan 21 Without circuit breakers, using electricity would be unsafe. How circuit breakers work: bit.ly71BqqCOy 9. Key contacts in the company information 10. Customer incentive program promotions for RE and peakshaving 1.2 billion people + telecom + internet + social media + all things cloud = worlds largest social transformation era + unlimited business opportunities! (This is the Abstarct from a White Paper on this topic published by ISGF in December 2014) www.indiasmartgrid.org 02 - 06 March, 2015 Bengaluru International Exhibition Centre Bengaluru, India www.isgw.in International Conference and Exhibition on Smart Grids and Smart Cities ISGF is pleased to announce India Smart Grid Week (ISGW) 2015 scheduled from 02 - 06 March, 2015 in Bangalore, India. ISGW 2015 is planned as a Conference and Exhibition that will bring together India's leading Electricity Utilities, Policy Makers, Regulators, Investors and world's top-notch Smart Grid Experts and Researchers to discuss trends, share best practices and showcase next generation technologies and products. Day 1 nd Monday, 2 March, 2015 Smart Grid Tutorial and Master Classes; US-India Smart Grid Workshop by USTDA Day 3 th Wednesday 4 March, 2015 Full Day Conference and Exhibition; Luncheon Round Table for Regulators & Policy Makers Day 2 rd Tuesday 3 March, 2015 Full Day Conference and Inauguration of Exhibition; Special Luncheon Round Table Day 4 Thursday 5th March, 2015 Full Day Conference and Exhibition; Luncheon Round Table of Smart Utilities Group Day 5 Friday 6th March, 2015 Site Visits & Celebration of HOLI (Festival of Colors) Supporting Ministries Government of India Ministry of Power Government of India Ministry of Urban Development Government of India Ministry of New and Renewable Energy Government of India Department of Telecommunications Ministry of Communications & Information Technology Supporting Institutions *U.S. Commercial S Media Partners Utility Partners Knowledge Partner Organiser Co-organiser Partner Media & Marketing Partner To participate in ISGW 2015 as an Exhibitor, Speaker or Delegate, please write to us Messe Düsseldorf India Pvt. Ltd. India Smart Grid Forum Ms. Shradha Malik [email protected] Ms. Reena Suri [email protected] 12 | SMART GRID Bulletin | Volume 2, Issue 1 | January 2015 www.indiasmartgrid.org
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