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TRANSFERRING TICKETS
TO A FRIEND ON MOBILE
1. Using your mobile device, first click on
the Sox Mobile Account Manager link.
www.whitesox.com/myaccount
(We encourage you to bookmark the
mobile site in your browser for easy
access in the future.)
Log into Account Manager from your
mobile device using your existing
account number (or email) and
password. Once you are logged in
you can either View My Tickets or
Transfer My Tickets to a Friend.
TRANSFERRING TICKETS
TO A FRIEND ON MOBILE
2. Once you are logged
in, you are automatically
directed to “My Upcoming
Events.”
Click on the game in which
you want to transfer.
TRANSFERRING TICKETS
TO A FRIEND ON MOBILE
3. Click on the drop-down
“select an action.”
TRANSFERRING TICKETS
TO A FRIEND ON MOBILE
4. Here, select “Transfer
tickets to a Friend.”
Click Done.
TRANSFERRING TICKETS
TO A FRIEND ON MOBILE
5. Click “select all”, or the
specific date you would
like to transfer then
“Transfer tickets to a Friend”
TRANSFERRING TICKETS
TO A FRIEND ON MOBILE
6. Here, you can review
your selected seats.
Click “continue.”
TRANSFERRING TICKETS
TO A FRIEND ON MOBILE
7. To select from an existing
recipient, click the drop
down and select from your
existing recipients. After
you select an existing
recipient, click “add.”
Then you can enter an
optional message.
TRANSFERRING TICKETS
TO A FRIEND ON MOBILE
8. To add a new recipient,
click the + box next to
the select a recipient
drop down.
TRANSFERRING TICKETS
TO A FRIEND ON MOBILE
9. Here, enter the name and
email address you would
like to add. After you add
the new recipient, click
“add.” Then you can enter
an optional message.
TRANSFERRING TICKETS
TO A FRIEND ON MOBILE
10. Next, select whether or
not you would like to
display the Ticket Price
on the transfer offer.
Here you can also set a
reminder to yourself if
the recipient hasn’t
accepted your transfer
offer. Click “next step.”
TRANSFERRING TICKETS
TO A FRIEND ON MOBILE
11. Here, you can review
your ticket transfer.
TRANSFERRING TICKETS
TO A FRIEND ON MOBILE
12.Scroll down and select
“I agree to the Terms of
Use and Privacy Policy.”
Click “Complete Transfer.”
TRANSFERRING TICKETS
TO A FRIEND ON MOBILE
13.Next, you will see the
items that have been
transferred. Click “Manage
More Tickets” if you would
like to go back to transfer
more tickets.
TO CANCEL AN OFFER
14.After you click “Manager
More Tickets,” you are
directed back to “My
Upcoming Events.”
Click on the game
you wish to cancel
the pending transfer.
TO CANCEL AN OFFER
15.Under “ticket detail”
you will see “Transfer
Pending.” To cancel the
transfer, click “Transafer
Pending.” After you click
“Transfer Pending” the
status will change to
“Cancel Transfer.”
Click “Cancel Transfer.”
TO CANCEL AN OFFER
16.If you transferred all
tickets for that game (not
individually), by clicking
“Cancel Transfer” on one
ticket, it will automatically
cancel the other seats
grouped with the transfer.
Click “next step.”
TO CANCEL AN OFFER
17. You can view the
tickets you have
selected to cancel.
TO CANCEL AN OFFER
18.Scroll down and you can
enter an optional person
message for the recipient.
Select “I agree to the
Terms of Use and Privacy
Policy.” Click “Complete
Transfer.” And “Cancel
Offer.”
TO CANCEL AN OFFER
19.Next, you will see a
“Cancel Transfer Summary.”
To go back to all you
tickets, scroll down and
select “Manage More
Tickets.”