Job Title: Team: Supported by: FLSA: Hours: Pay: Resident Ambassador (July 1, 2015-June 30, 2016) Goose Hollow Living Learning Community Lead Resident Ambassador Manager: Community Director Exempt Non-Exempt FTE: 0.25 Revision Date: April 2015 Weekly office hours, monthly meeting/teambuilding/event hours, and on-call nights/weekends st 1 bedroom apartment, parking spot in garage, $11.62/extra hours (1 year), $12.12/hour (returning) CHNW is a not-for-profit organization that was started by students to support students in the areas of housing, academic success & personal development. As a community, we accomplish this mission by employing the shared cultural values of competence, collaboration, autonomy & positive impact. This is about innovation, constant evolution and development. Our employment positions are not static, and we fully expect that all staff will be learning, gaining skills and strengthening abilities to move up or out in the quest to make the world a better place. The right candidate will be ready for the next challenge after 1-2 contract years. Leadership:  Collaborates with the rest of the Living Learning Community staff and resident council to provide a supportive environment where students can thrive  Provides the highest level of service to students at all times  Approaches conflicts with fellow students’ behavior as teachable moments  Proactively promotes dialogue about positive change by adding agenda items to their team and individual pages, in addition to participating in committees and events  Participation in company trainings, activities and events  Must be currently enrolled in a college/university and maintain student status throughout 1 year employment contract  Continue to live within CHNW housing for duration of employment contract  Maintain or improve individually designated GPA requirement  Remain in Good Standing with CHNW this includes: Maintaining a positive or neutral monetary balance with CHNW’s leasing department and remaining free of conduct violations of any type  Ability to think critically and use good judgment in new situations  Ability to act as a positive role model for fellow students at all times  Ability to maintain confidentiality of fellow student and staff information Student Support/Operations:  First responder in after-hours emergencies and be within 15 minutes of the community during scheduled on-call times  Maintain a working knowledge of the Fire Safety systems  Staffs the Community Resource Center serving as a resource and contact for residents.  Serves as a resource and contact for students and as a communicative part of the larger CHNW team  Strive to understand and contribute to the engagement of residents’ social, educational and recreational needs  Act as a participatory member of the Resident Ambassador team Possible next steps in professional role development within CHNW:  Lead Resident Ambassador  Student Transportation Coordinator  Student Shuttle Driver  Student Leasing Agent Goose Hollow Resident Ambassador Page 1 of 2 Work Environment: Majority of work is completed in a general office environment with exposure to moderate levels of noise in a well-lit, wellventilated and fast paced environment; continuously required to read computer screen. Majority of work is performed within CHNW properties with some work performed outdoors. Work locations include interior apartments, exterior grounds, building common areas such as hallways, and lounge and reception areas as well as equipment, supplies and recycling areas. Work performed is predominately while standing and moving, with regular exposure to equipment noise. Minimal travel is required, 5% or less; travel is regional in scope requiring travel by driving; a valid driver’s license is required. Physical Demands: Rarely Up to 25% Required to stand and/or walk for extended periods of time Required to hear and/or respond to verbal/audio cues Required to see and/or respond to visual cues Required to reach with hands and arms Required to perform repetitive motions of hands and wrists Required to lift, push, pull and/or carry objects up to 25 pounds Required to stoop, kneel, crouch or crawl Required to twist and/or bend Exposed to toxic or caustic chemicals Exposed to fumes or airborne particles Exposed to blood or other human bodily fluids Exposed to outdoor weather conditions Works near or around electricity Goose Hollow Resident Ambassador Occasionally 25-49% Frequently 50-74% Continuously 75-100% X X X X X X X X X X X X X Page 2 of 2