CONSUMER ACCIDENT & HEALTH BROKER FACTSHEET Chubb offers a range of market leading consumerfacing insurance products. Chubb’s Consumer Solutions Accident and Health team specialises in developing and providing customised insurance propositions for affinity organisations and their members or affiliates. Chubb combines outstanding distribution, product development and underwriting expertise to create products and services tailored specifically to the needs of the end consumer. Why should your clients offer consumer insurance solutions? • Consumer insurance solutions can add value to your clients’ product offering and set them apart from the competition, leading to increased customer retention and acquisition • Consumer insurance policies can be tailored to suit the exact needs of the end consumer’s demographics and behaviours Personal Protection Customised policies for affinity organisations and their members or affiliates that can include: • Personal accident insurance Including cover for accidental death and capital benefits, disability and hospitalisation benefits • Travel insurance Including cover for accidental death and capital benefits, medical expenses, baggage, money, trip delay, curtailment, cancellation and car hire excess • Property protection insurance Including protection for cash and baggage Policy Limits, Premiums and Commissions Chubb will discuss these on a bespoke basis for each individual client Appetite We like to insure 4 Mandatory covers where all members of an organisation receive a set benefit which is payable by the organisation, for: 4 Membership based organisations that offer a range of benefits as part of their membership packages including: -Associations -Federations -Unions -Clubs -Societies - Charities/non-profit groups 4 Credit card companies and banks that wish to provide customers with insurance products as part of their wider proposition Business Cases Amateur sporting association A broker approached Chubb about a complex consumer insurance solution for a sporting association relating to extreme sports. The association needed to arrange specialist, mandatory cover against personal accident for their members whilst undertaking a particular sport. The insurance covers death, paraplegia and quadriplegia. Whilst many insurers exclude extreme sports Chubb worked with the broker to create a bespoke policy to cover the association’s exact needs. The association was given the peace-of-mind that in the result of an accident, their members would have comprehensive cover and be supported by the UK & Ireland’s leading claims handling team throughout the process. Financial institution A broker approached Chubb regarding the consumer banking division of a leading global bank. The proposal was to provide a range of mandatory insurance benefits across six different credit cards, with benefits including Purchase Protection, Extended Warranty, Travel, Repatriation, Medical Expenses, Travel Accident and Mislaid Baggage, with cover attaching if the item of property or trip bought by the insured person was purchased using an insured credit card. Chubb worked extensively with the broker to provide premiums and cover specific to the individual card base. Instructions were received to proceed on a multi-year contract. Health Plan company A broker approached Chubb on behalf of a Health Plan company who provide a wide range of low cost benefits to their members. The company wanted to add in a range of high sum insured personal accident benefits from Accidental Death/Disability to Broken Bones. Chubb worked with the broker to design and embed a range of benefits and premiums into their portfolio of cash plans. Instructions were received to proceed and we have a long standing and mutually supportive relationship. Why Choose Chubb? 4 Underwriting expertise. Chubb’s Accident and Health team is regarded as the best in the market, as recognised by the Underwriting Service Awards (2013, 2012) 4 Simplicity for you and your clients. Chubb makes it easy to do business, and gives direct access to empowered technical underwriters and specialist relationship managers 4 Flexible cover. Chubb will offer a bespoke model to meet your clients’ precise needs 4 Financial strength. Chubb’s robust financial ratings and conservative investment strategy underpin its’ enduring ability to pay claims 4 Global network with local expertise. Chubb has specialised multinational insurance knowledge and can provide integrated global programmes via a worldwide network 4 Award winning claims service. Chubb’s claims team is consistently acknowledged as the best in the market Key Selling Points Cover/ Service Benefit Bespoke pricing model 4 Chubb’s Consumer Solutions team includes bespoke pricing models designed to meet an organisations specific needs. Multinational capability 4 Chubb has specialised multinational insurance knowledge and can provide integrated global programmes via a worldwide network. This allows Chubb to react swiftly to opportunity and deliver a world-class service globally. Robust product development process 4 Chubb’s underwriters have expert knowledge when it comes to developing a bespoke product to suit your client’s exact needs. Chubb employs in-house lawyers that can assist in tailoring regulatory compliant policies to suit your client’s business. Administration platform 4 Chubb’s administration platform supports blanket programmes ensuring maximum member acceptance, utilisation and satisfaction. Contact us Please liaise with the Accident & Health Consumer Team as soon as you believe you have an opportunity: Marc Walker UK & Ireland Consumer Development Manager [email protected] 020 7956 5847 Bruce Robertson UK & Ireland Accident and Health Manager [email protected] 020 7956 5231 07768 711 652 BEST FOR FINANCIAL STRENGTH A++ Superior AM Best’s highest rating for financial strength GROUP PERSONAL ACCIDENT & TRAVEL UNDERWRITING TEAM OF THE YEAR Underwriting Service Awards 2013, 2012 BEST OVERALL SERVICE Insurance Times Broker Survey Winner: 4 times in the last 5 years BEST QUALITY OF COVER Insurance Times Broker Survey Winner: 4 times in the last 5 years BEST CLAIM SERVICE Insurance Times Broker Survey Winner: 4 times in the last 5 years A quality approach for 130 years Chubb’s winning performance reflects the disciplined application of a clear long-term strategy, regardless of the business cycle: ... employ and empower top quality underwriters; ... focus on attractive specialisms; ... offer the best niche covers in the market. Post Magazine, 2012 The Chubb Corporation is a Fortune 500 company chubb.com/uk 120 offices in 26 countries Choose certainty. Choose Chubb. Commercial | Financial Lines | Chubb 1882 at Lloyd’s | Accident & Health | Private Clients This information is descriptive only. The precise cover provided is subject to the terms and conditions of the policy as issued. For promotional purposes, ‘Chubb’ means member insurers of the Chubb Group of Insurance Companies. For the purposes of training and monitoring our service, some telephone calls may be recorded. CHUBB INSURANCE COMPANY OF EUROPE SE, a European company incorporated in England and Wales and registered under Company Number SE13. CHUBB MANAGING AGENT LTD, a company incorporated in England and Wales and registered under Company Number 7116876. Registered Offices: 106 Fenchurch Street, London EC3M 5NB, England. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority. © Chubb Insurance Company of Europe SE 2013 F1 11/13