Job Ad Preview Property Assessor/Estimator - Desktop     Experience in assessing property damages for insurance companies Building background Customer service focus Help people affected by an unfortunate event or catastrophe get back on their feet Grow within a growing organisation   Claim Central is a property claims specialist working with some of Australia’s most recognised brands. Claim Central is at the forefront of the insurance industry enabled by internationally, and locally,award winning technology. We manage claims right across Australia and provide Australia’s leading catastrophe management solution. The Role As a "Property Assessor (Desktop)" you will use your building (and insurance) knowledge to prepare and submit professional assessment reports to our clients. You will use your excellent customer service skills to respond to customer queries and explain the insurance process to the customer and put them at ease. You will use your energy, enthusiasm and verve to submit your reports in a timely manner and maintain communication with all relevant parties. To be successful in this role you will need traits such as Customer Orientation, Persuasion, Attention to Detail, Accountability, Ownership, Flexibility and Agility and thrive in a fast paced environment. Your Objectives Prepare a professional assessment report delivering on your KPIs of Quality , Lifecycle and Cost. Coordinate and communicate with peers and external suppliers to collect all required supporting documents and information Prepare and submit assessment reports within set time frames. Support and respond to client and customer inquiries. About You You will have at least 5 years building industry experience, preferably as a licensed trade and/or you may currently be an assessor within the insurance industry either with an insurer or another supplier and/or you may work within the insurance industry in various roles. Experience in using a building repair costing platform would be advantageous. Additionally we would expect you to have: Excellent written and verbal communication skills Excellent customer service skills Proficient computer skills (e.g.: word, excel, outlook) High attention to detail Excellent time management skills An ability to work autonomously Flexibility with working hours (as surge requires) Flexibility to travel interstate If you are looking for a great opportunity to learn, grow and develop in an exciting and dynamic company, apply now. Email us your resume & cover letter to [email protected]