Property Assessor/Estimator - Desktop

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Property Assessor/Estimator - Desktop
Experience in assessing property damages for insurance companies
Building background
Customer service focus
Help people affected by an unfortunate event or catastrophe get back on their
Grow within a growing organisation
Claim Central is a property claims specialist working with some of Australia’s most recognised
brands. Claim Central is at the forefront of the insurance industry enabled by internationally, and
locally,award winning technology. We manage claims right across Australia and provide
Australia’s leading catastrophe management solution.
The Role
As a "Property Assessor (Desktop)" you will use your building (and insurance) knowledge to
prepare and submit professional assessment reports to our clients. You will use your excellent
customer service skills to respond to customer queries and explain the insurance process to the
customer and put them at ease. You will use your energy, enthusiasm and verve to submit your
reports in a timely manner and maintain communication with all relevant parties.
To be successful in this role you will need traits such as Customer Orientation, Persuasion,
Attention to Detail, Accountability, Ownership, Flexibility and Agility and thrive in a fast paced
Your Objectives
Prepare a professional assessment report delivering on your KPIs of Quality , Lifecycle
and Cost.
Coordinate and communicate with peers and external suppliers to collect all required
supporting documents and information
Prepare and submit assessment reports within set time frames.
Support and respond to client and customer inquiries.
About You
You will have at least 5 years building industry experience, preferably as a licensed trade and/or
you may currently be an assessor within the insurance industry either with an insurer or another
supplier and/or you may work within the insurance industry in various roles.
Experience in using a building repair costing platform would be advantageous.
Additionally we would expect you to have:
Excellent written and verbal communication skills
Excellent customer service skills
Proficient computer skills (e.g.: word, excel, outlook)
High attention to detail
Excellent time management skills
An ability to work autonomously
Flexibility with working hours (as surge requires)
Flexibility to travel interstate
If you are looking for a great opportunity to learn, grow and develop in an exciting and dynamic
company, apply now. Email us your resume & cover letter to [email protected]