1. business and industrial
2. energy
3. oil

JUNE 16-18
2015
CLEANER HEAT
COHA ANNUAL
CONFERENCE
PRELIMINARY
PROGRAM
HARBOURFRONT
MARRIOTT
CLEANER HEAT
THE FUTURE
HALIFAX
NOVA SCOTIA
Canadian Oil Heat
Association
BURNS BRIGHT
PROGRAM AT A GLANCE
JUNE 16, 2015
2:00 pm–7:00 pm
COHA Golf Tournament – 5th COHA Cup
Location: Glen Arbour Golf Course
Glen Arbour Golf Course is one of Atlantic
Canada’s and Halifax’s premiere golf destinations.
7:30 pm–9:00 pm
Early Welcome/Registration
9:00 pm–12:00 pm
Hospitality Suite
JUNE 17, 2015
8:00 am–9:00 am
Welcome breakfast Registration continues,
along with exhibit display.
9:00 am–9:45 am
Key Note Speaker – Crane Stookey
“Keep your people in the boat”
“Creating conditions in the workplace for your
people to thrive.”
the challenges facing the community and proposed
a large number of potential solutions. After much
discussion, the group has proposed six priority
solutions that, if implemented, could dramatically
reduce the risk and impact of fuel oil spills.
11:15 am–11:30 am
Exhibit display & coffee break
11:30 am–12:45 pm
10:00 am–11:15 am
CLEANER HEAT TRACK
CLEANER HEAT TRACK
SESSION 2 – UNDERSTAND YOUR VALUE
Facilitator: Don Huff, President, Environmental
Communication Options
SESSION 1 – ADVISORY COUNCIL UPDATE
Speakers: Michael Lio, President, BuildABILITY
Corporation & Stephen Koch, President Canadian
Oil Heat Association
In the spring of 2014, a Stakeholder Advisory
Committee was assembled which included
oil distributors, insurers and brokers, lawyers,
consultants, educators, consumers, and provincial
regulators. Four meetings have been held since
then. Every stakeholder perspective on the issue
was carefully considered. Together they mapped out
Your value is far more than your products or
services. Regardless of what you are selling, you
are selling the concept of your customer being in
business with you. What questions are your front
line staff asking to gain and retain your customers?
Join a facilitated scripting clinic to shift front line
customer interactions from friendly service to
increased confidence in selling your value, handling
price shoppers, product-switch inquiries and
knowing how to close the sale.
12:45 pm–2:00 pm
Lunch – Golf Prizes to be awarded
2:00 pm–2:15 pm
Exhibit display
2:15 pm–3:30 pm
Education panel and Q&A session – Join
representatives from colleges across the country
that offer OBT Training. Hear their take on the future
of the industry, the types of students that are hitting
the workforce, and of course, ask all of the burning
questions that have been keeping you up at night!
4:00 pm
Leave hotel for whale watching tour (Be at the dock
for 4:15 pm)
4:30 pm–7:00 pm
Whale Watching
Murphy’s The Cable Warf Whale Watching
(Cash bar on boat)
7:00 pm–10:00 pm
Free evening
10:00 pm–12:00 am
Hospitality Suite
JUNE 18, 2015
8:00 am–9:00 am
Breakfast
1:30 pm–2:00 pm
Exhibit Highlights
9:10 am–9:50 am
Annual General Meeting (COHA National)
2:00 pm–5:00 pm
Companion Program – Spa Options
9:50 am–10:30 am
Exhibit Highlights & Coffee Break
2:00 pm–3:15 pm
10:30 am–12:00 pm
CLEANER HEAT TRACK
SESSION 3 – A PRACTICAL APPROACH TO
DEALING WITH SPILLS
Speakers: Bill Fligg, President, Petro Buster Inc.
& Paul Rew, President & Environmental Engineer,
Rubicon Environmental Inc.
An open dialogue session designed towards
helping you understand what the law says, what
the thresholds are for reporting and what you can
do immediately to reduce the impact of a spill. A
common sense review of what really needs to be
done, liability assessment and developing a process
for better action plans that your business can use in
the event of a spill. Ultimately, after the session, you
should have a better understanding of how to deal
with bureaucracy and feel confident about doing what
is right for the environment in the event of a spill.
10:30 am - 12:00 pm
GreenTECH® Trac
SESSION 3A – B -139 CODE BOOK STRUCTURE
Speaker: Stephen Hazel, Technical Services
Manager, Wilson Fuel Co.
12:00 pm–1:30 pm
Lunch
CLEANER HEAT TRACK
SESSION 4 – FUEL OIL INDUSTRY
ENVIRONMENTAL LIABILITY
– PITFALLS, PERILS & RISK MANAGEMENT
Speaker: Matt Gardner, Associate Lawyer,
Willms & Shier Environmental Lawyers LLP
The oil heat industry in Canada is increasingly
exposed to potentially crippling fines and litigation
costs for failure to comply with environmental laws.
This presentation will assist fuel oil distributors,
tank manufacturers and tank inspectors to identify,
mitigate, and manage mounting regulatory and civil
liability risks.
Willms & Shier Environmental Lawyers LLP will help you:
• Understand the regulatory requirements for
members of the oil heat industry
• Identify common scenarios giving rise to
regulatory and civil liability for the oil heat industry
• Explain how the courts in Ontario apply Ontario’s
fuel oil regulation and fuel oil code in civil lawsuits
• Compare how the courts in the Atlantic provinces
apply provincial regulations and the RBCA process
in civil lawsuits
Identify the key federal and provincial regulatory
powers for ordering clean ups and prosecuting
members of the oil heat industry.
2:00 pm - 3:15 pm
GreenTECH® Track
SESSION 4A – B-139 AS IT PERTAINS TO
RESIDENTIAL FUEL TANKS – SYLVAIN
VILLENEUVE
3:15 pm–3:45 pm
Exhibit Highlights & Coffee
3:45 pm–5:00 pm
CLEANER HEAT TRACK
SESSION 6 – MANUFACTURERS ROUND
TABLE
Moderator: Stephen Koch, President, Canadian
Oil Heat Association
An open discussion on improving the oil heat
industry perception through energy efficiency and
new technology.
3:45 pm - 5:00 pm
GreenTECH® Track
SESSION 5A – B-139 & GENERATOR
INSTALLATION
Speaker: Paul Seager, Principal, HH Angus &
Associates Ltd
6:30 pm–10:30 pm
Dinner at the Marriott
Entertainment – DJ, with dancing after dinner
10:30 pm–1:00 am
Hospitality Suite
SPEAKERS & PRESENTERS
SYLVAIN VILLENEUVE
STEPHEN KOCH
plaintiffs and defendants involved in environmental
civil disputes and negotiates settlements before and
in the early stages of civil litigation, where possible. He
also assists clients under inspection or investigation
by federal, provincial and municipal environmental
regulators, and defends clients against environmental
regulatory prosecutions.
Sylvain benefits from over 25 years of experience in
the field of business development. Prior to joining the
Industry 8 years ago, Sylvain worked at the national
level, for multinational companies such as General
Mills, Pepsi Cola and Nestlé Water. He is a member of
various committees such as the CSA B-139 National
technical committee, member of the Canadian Oil heat
Association and a board member of COHA National and
COHA Atlantic Chapter.
Stephen is currently the President of COHA National as
well as the Executive Director of COHA Ontario Chapter.
Paul Rew is the President & Environmental Engineer
at Rubicon Environmental Inc. Paul has been in the
remediation industry for over 30 years. He has dealt with
spills in other countries as well as Canada during his
career. Paul is committed to helping people understand
their right to react to a spill at the time of the incident
and reduce their exposure environmentally and
financially.
Stephen is a seasoned Industry Association Executive,
providing leadership roles for key building material
industries. His strengths are based in business and
marketing where he worked to develop and implement
strategies for organizations such as Nabisco, IBM, Westroc
Drywall and Norton Abrasives. Stephen’s experience in
commercial and residential building markets continues
through his participation as past Chairman for the
Canadian Energy Efficiency Alliance and Ottawa’s
EnviroCentre. He also allocates time to many advisory
groups such as; Homeowner Protection Centre, REEEP
North American Advisory committee, the Consumer
Council of Canada Advisory Committee and the Ontario
Minister’s Building Code Conservation Advisory Council.
CRANE STOOKEY
MICHAEL LIO
Crane knows the two sides of leadership. As a Tall Ship
officer, Crane has lived and breathed the struggles of
command and performance under pressure; leading
crews of sailors in the life-threatening conditions of long
voyages on sailing ships at sea. Crane has also studied
and taught meditation and mindfulness practices for 30
years. This unique mix of experience makes Crane one
of very few trainers and coaches able to bring together
the hard-core skills of “outer leadership” and command
under pressure, with the softer skills of “inner leadership”
and personal performance.
Michael Lio is president of buildABILITY Corporation.
The buildABILITY team has many years of facilitation
experience which is enriched by deep content
knowledge of the build environment. Members of the
firm have participated as consultants on projects ranging
from studies and publications to training initiatives.
buildABILITY prides itself on being able to identify and
recruit key stakeholders, draw out their insights and
combine the insights with the client’s needs. Grounded
in the realities of the marketplace, generated solutions
are ready to implement. Michael Lio, the team lead,
brings over 25 years of experience through his work with
builders, product manufacturers, and various levels of
government. He has facilitated numerous panels and
committees, provided training to the building industry,
and has taught at the post-secondary level at Ryerson
University and the University of Toronto. Michael Lio is a
professional engineer. He is a graduate of the University
of Toronto with a Bachelor of Applied Science and a
Master of Engineering degree.
PAUL REW
Sylvain is co founder and owner of Vilco ltd, the
Fibreglass residential oil tank manufacturer and Superior
Tanks Ltd, the second largest residential steel tank
manufacturer in North America.
• Board Member of the Canadian Oil Heat Association
(COHA)
• Board Member of COHA Nova Scotia Chapter
• Member of the Canadian Standard Association, B-139
National Technical Committee
BILL FLIGG
Bill Fligg is the President of Petro Buster Inc. Bill has
over 15 years’ experience in the Oil Heating Business &
Petroleum Industry. He managed a business that sold
approximately 50 million litres of petroleum a year, had
15 fuel delivery trucks, 4 bulk plants, 2 B-trains and 4
commercial cardlock locations. Bill dealt with furnace
oil spills, diesel spills, gasoline spills, lawsuits and the
environmental authorities. He dealt with all the issues
associated with fuel spills in our industry and has been
involved with the Canadian Oil Heat Association for 15
years.
PAUL SEAGER
Paul Seager, P.Eng., FEC is a principal at HH Angus &
Associates Ltd, Toronto, a mechanical and electrical
consulting engineering firm providing building design
services primarily in healthcare, university, laboratory,
financial and telecommunication data centers,
cogeneration and energy markets. He is responsible
for professional practice, risk management and quality
improvement for the company. The firm actively supports
the development of national standards and a number of
principals and staff are voting members on various CSA
and ULC standards committees. Paul is currently one of
the vice-chairs of the CSA B139 technical committee, and
is a lead contributor to the development of the new 2015
edition of the code.
MATTHEW GARDNER
Matthew practices environmental law and environmental
litigation. He provides advice and solutions about
environmental due diligence and compliance to a
wide range of clients including fuel oil distributors,
industrial corporations, the construction and land
development sectors and municipalities. Matthew also
provides advice and solutions about contaminated land
issues, environmental risk management, environmental
transactional due diligence and regulatory compliance.
Matthew regularly appears before the Ontario Superior
Court of Justice, the Ontario Court of Justice and
Ontario’s Environmental Review Tribunal. He represents
DON HUFF
Don Huff is the President of Environmental
Communication Options. Don is an experienced
facilitator having worked with trade associations
and other organizations dealing with energy, natural
resources, and environmental issues across Canada.
SPECIAL EVENTS
June 16, 2015
June 17, 2015
June 18, 2015
COHA GOLF TOURNAMENT – 5TH COHA CUP
EXCELLENCE ON THE WATER
“ANCHORS AWAY”
Spend a day on the links at Glen Arbour
Golf Course. Join other members for a
fantastic afternoon of golf, where you will
have the chance to show off your skills, and
maybe even win a trophy! Glen Arbour was
designed by the well known Canadian Golfer and Course
Architect Graham Cooke. Mature hardwood stands
frame the breathtaking views of three shimmering lakes
throughout Glen Arbour. Sculptured bent grass fairways,
bluegrass roughs, paved cart paths and a fully manicured
practice facility combine to offer an unforgettable round.
Glen Arbour was designed for all levels of play, and
features a minimum of 5 sets of tees for each hole. From
the back tees, the course measures 68OO yards, and as
short as 4,736 yards from the front tees. Players will notice
many natural water features strategically positioned
throughout the course, and over 90 sand bunkers to
challenge. Glen Arbour Golf Course has played host
to many celebrity events with highlights being the
inaugural Wayne Gretzky and Friend’s Invitational, the
BMO Canadian Ladies Open in 2005 and TELUS World
Skins game in 2012. A box lunch will be provided prior to
departure, and transportation will also be available.
Whale Watching with Murphy’s Cable Wharf!
Close out the symposium with a fantastic dinner
on your last night in Halifax. You will be offered
a choice of Atlantic hard shell lobster, or Angus
beef tenderloin and will enjoy traditional highland
dancing during dessert in the beautiful Nova Scotia
ballroom. After dinner, dance the night away with
Jeff Knee, from Atlantic Pro DJ. “Atlantic ProDJ
provides professional DJ services in Halifax NS. We
pride ourselves in having some of the best DJs in
Halifax. Our award winning Disc Jockeys have what
it takes to keep every one who loves dancing on the
floor.” Don’t miss out on what is sure to be a great
evening, as well as your chance to win some fantastic
prizes.
WINNER OF THE 2012 TOURISM BUSINESS OF
THE YEAR AWARD
See Halifax in
a fun, unique,
and memorable
way with
Murphy’s Cable
Wharf Whale
Watching
tour! Murphy’s
Cable Wharf is situated at the foot of George Street
on the Halifax waterfront (http://www.mtcw.ca/
FleetHaligonian.php) Haligonian III, a two-story
vessel, sails where the Atlantic Ocean meets the cliffs
of Chebucto Head! At the mouth of Halifax Harbour,
spot wildlife such as minke whale, fin whale, dolphin,
seals, tuna, sunfish, and a variety of seabirds. Hop
aboard and live an authentic maritime experience!
This tour is included with all full conference
registrations.
REGISTRATION FORM
Company Name: __________________________________________________
Contact Name: ___________________________________________________
Address: _________________________________________________________
City: ______________________________________ Province: _____________
Postal Code: ___________________ Tel: ______________________________
Email: ___________________________________________________________
REGISTRATION: Register before May 1, 2015 and take the advantage of the early bird rate.
COHA Member’s
COHA Non-Member’s Rate
Early Registration Regular
Amount
Early Registration
(before May 1)
(before May 1)
First Registration
(
) x $525
(
) x $575
(
) x $695
Second Registration
(
) x $425
(
) x $475
(
) x $595
Companion Registration - (No spa option)
(
) x $375
(
) x $425
(
) x $545
Companion Registration With Spa Option 1 (
) x $515
(
) x $565
(
) x $685
Companion Registration With Spa Option 2 (
) x $470
(
) x $520
(
) x $640
Companion Registration With Spa Option 3 (
) x $445
(
) x $495
(
) x $615
Golf on June 16
(
) x $155
1-Day Registration on June 17*
(
) x $150
1-Day Registration on June 18*
(
) x $150
Additional Dinner Guest on June 18
(
) x $100
(
) x $100
(
) x $100
Regular
(
(
(
(
(
(
(
(
(
(
Amount
) x $745
) x $645
) x $595
) x $735
) x $690
) x $665
) x $205
) x $200
) x $200
) x $100
All full conference registrations include meals listed.
*All 1 day registrations include breakfast and lunch on the respective day, but do not include whale watching.
Spa Option 1 (2 hours) - Therapeutic massage, spa pedicure & manicure
Spa Option 2 (2 hours) - Radiance facial & spa manicure
Spa Option 3 (1.5 hours) - Gentleman’s option - Therapeutic massage with choice of men’s manicure or hair cut (With scalp massage)
All spa guests will receive a take home gift.
Subtotal:
$ ________________
15% HST (88815 4015)
$ ________________
Total amount enclosed $ ________________
CANCELLATION AND REFUND POLICY: 25% administration charge for cancellations. Request must
be provided in writing 10 business days prior to the conference. Cancellation after the deadline and
no-shows are non-refundable. COHA regrets that it cannot make exceptions to the Cancellation and
Refund policy for any reason. All changes to the registration are accepted before the event or at the
site without penalty.
Due to space restrictions, please advise if you will be participating in the whale watching tour (Included in full registrations only) m Yes m No
I would like to pay by: m VISA m MASTERCARD m AMERICAN EXPRESS m CHEQUE ENCLOSED (PAYABLE TO CANADIAN OIL HEAT ASSOCIATION)
Card Number:_____________________________________________ Expiry Date ______/______ Signature __________________________________________
Name of Attendees (Please check if playing golf and indicate handicaps)
________________________________________________ m Golf (handicaps)
Email address:____________________________________________________
________________________________________________ m Golf (handicaps)
Email address:____________________________________________________
________________________________________________ m Golf (handicaps)
Email address:____________________________________________________
________________________________________________ m Golf (handicaps)
Email address:____________________________________________________
GOLF CLUB RENTAL (Additional charge)
m LEFT
m RIGHT
m MEN
m LADIES
JUNE 18 DINNER OPTIONS:
m Atlantic Hard Shell Lobster
m Angus Beef Tenderloin
You may wish to contact Glen Arbour for additional information.
Telephone: 902-835-GOLF
Website: http://www.glenarbour.com
Please send this registration form WITH payment to:
Canadian Oil Heat Association
P.O. Box 388, Station Main
Lindsay, ON K9V 4S3
HOTEL INFORMATION: Remember to book your room at the
Harbourfront Marriott Hotel by clicking here:
• A
ll hotel reservations must be guaranteed with a major credit card.
Check-in is available starting at 3:00 pm, check-out is by 11:00 am.
• The conference room rate of $179 is only guaranteed until May 15, 2015.
• Changes to reservations should be made directly with the hotel.
Harbourfront Marriott Hotel
1919 Upper Water Street
Halifax, Nova Scotia B3J 3J5 Canada
(902) 421-1700
Please notify COHA of any dietary restrictions.
For additional information, please contact COHA at
Telephone: 1-800-257-1593 or
Email: [email protected] Fax: 1-866-946-0316
TRANSPORTATION: The Halifax Stanfield International Airport is approximately
35 km from the hotel with a travel time of 30 minutes - depending on the time of
day.
PRIVACY STATEMENT: COHA collects your information solely for the purpose
of conference registration. By completing and submitting this form, you give
consent to COHA to collect the information in order to process your conference
registration fees and to maintain contact with you. Typical uses include the
generation of registration lists and reports pertaining to the event. This consent
may also include the sharing of such information with a third party for the
purposes of managing all aspects of the event.
CHANGES TO AGENDA: The COHA Symposium Committee worked very hard
to establish and confirm all sessions and activities. COHA reserves the rights of
making changes to the agenda due to any unforeseen circumstances.
Cleaner Heat 2015 is an eco-friendly event sharing the eco-consciousness value. Cleaner Heat is a trademark of the Canadian Oil Heat