Title Text From robustness to resilience Gaussian Probability of outcome N(M=m(earthquakes/year) Pareto ✘ Low Probability High impact events Range of possible outcomes Copyright © 2015 Cognitive Edge. All Rights Reserved. US Pat. 8,031,201 10⁵ 10⁴ 10³ 10² 10¹ 10⁰ 10-¹ 10-² early detection, fast recovery & speedy exploitation 0 1 2 3 4 5 6 7 8 Magnitude m=log₁₀(S) Derived from material created by Max Boisot Academy of Management Montreal 2010 18 Apr 2015 Log of event frequency Different approaches to understanding Hypothesis/ inductive Non-hypothesis/ abductive Gaussian world Pareto world Probable Possible Plausible Log of event size Copyright © 2015 Cognitive Edge. All Rights Reserved. US Pat. 8,031,201 18 Apr 2015 Cynefin a sense-making framework There are three basic types of system: ordered, complex and chaotic. Complex systems have propensities and dispositions but no linear material cause & effect Process management and outcome based targets only work in the ordered domain, they produce perverse outcomes in the complex domain In Cynefin order is divided into ‘obvious’ & complicated and the fifth domain) disorder In a complex world we focus on direction & multiple parallel safe-to-fail experiments; not one fail-safe design Copyright © 2015 Cognitive Edge. All Rights Reserved. US Pat. 8,031,201 Complex Complicated Enabling constraints Governing constraints Emergent Practice Good Practice probe-sense-respond Chaotic Absence of constraints act-sense-respond Novel Practice sense-analyse-respond Obvious Rigid constraints sense-categorise-respond Best Practice 18 Apr 2015 Cynefin Dynamics & cadence The natural cadence is between complex and complicated, exploration and exploitation; testing constraints for repeatability A full reset may be needed if that cadence is not maintained Only high stable ‘things’ go into the obvious, and only if change is over an extended period of time Increasing we see a ‘grazing’ dynamic where the pace of change means we need to maintain constant experiment approaches - major implications for architecture and modularisation Copyright © 2015 Cognitive Edge. All Rights Reserved. US Pat. 8,031,201 Complex Complicated Enabling constraints Governing constraints Emergent Practice Good Practice probe-sense-respond Chaotic Absence of constraints act-sense-respond Novel Practice sense-analyse-respond Obvious Rigid constraints sense-categorise-respond Best Practice 18 Apr 2015 What about expert searchers who have spent years honing their ability to detect small abnormalities in specific types of image? We asked 24 radiologists to perform a familiar lung nodule detection task. A gorilla, 48 times larger than the average nodule, was inserted in the last case. 83% of radiologists did not see the gorilla. Eye-tracking showed that the majority of the those who missed the gorilla looked directly at the location of the gorilla. Even expert searchers, operating in “The invisible gorilla strikes again” their domain of expertise, are vulnerable to Drew, Vo & Wolfe Psychol Sci. Sep 2013; 24(9): 1848–1853 inattentional blindness Copyright © 2015 Cognitive Edge. All Rights Reserved. US Pat. 8,031,201 18 Apr 2015 Cognition Partial data scans & pattern matching The use of ritual in cognitive activation Learning from failure not success “Knowledge” Abductive thinking Visualisation is key Copyright © 2013 Cognitive Edge. All Rights Reserved. US Pat. 8,031,201 01.04.1954 80 60 40 0 20 Well defined processes and procedures 60 40 20 0 An intense drive to achieve 80 100 100 Navigating landscapes 0 20 Situation relevant to… 40 60 80 Pressure coming from… 100 0 Doing it Right Future Past Present Self-imposed Management Peers Copyright © 2015 Cognitive Edge. All Rights Reserved. US Pat. 8,031,201 20 Sense of urgency is… Lacking and needed 40 60 80 100 Fairness is about Doing it Right Over the top stressful Allocating responsibility All about sharing failure Creating new process 18 Apr 2015 20 40 60 100 40 Pressure from management 20 0 80 20 40 60 80 100 0.0 0.2 Doing it Right 0.4 0.6 0.8 1.0 0.0 0.2 Over the top stressful 0.6 0.8 1.0 0.8 1.0 1.0 0.2 0.4 0.6 0.8 1.0 40 60 80 100 0.0 0.2 0.4 0.6 100 Over the top stressful 0.8 80 Deadlines too far 0.4 Well defined processes and procedures 80 60 0 20 40 Doing it Right 60 80 100 0 0 0 0.2 20 40 An intense drive to achieve 60 80 20 Self Imposed 100 100 80 60 40 40 Pressure from self 20 0 0 Freedom too far 20 Well defined processes and procedures 60 20 0.0 0.6 0.8 60 0.6 40 0.4 Over the top stressful 20 0.2 0 0.0 0 0.0 40 An intense drive to achieve 0.6 0.2 0.4 Deadlines too far 60 40 20 Pressure from self 0.8 80 80 1.0 0.4 Over the top stressful 100 Self Imposed 100 0 60 80 100 60 40 Pressure from management 0 0 20 20 20 40 An intense drive to achieve 60 40 An intense drive to achieve 60 80 80 80 100 Understanding nuanced differences 0 20 40 Doing it Right Copyright © 2015 Cognitive Edge. All Rights Reserved. US Pat. 8,031,201 60 80 0 20 40 Doing it Right 60 80 0.2 0.4 0.6 0.8 Freedom too far 18 Apr 2015 Seeing the big picture while spotting outlier events early enough to take action Copyright © 2015 Cognitive Edge. All Rights Reserved. US Pat. 8,031,201 18 Apr 2015 Implications Lessons learning Conceptual blending in practice Exercises in failure Lead not lag indications Fractal frameworks For ordinary purpose, activated for extraordinary need Copyright © 2013 Cognitive Edge. All Rights Reserved. US Pat. 8,031,201 01.04.1954
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