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Colorado Plaza Towers
Electronic Tenant® Portal
Created on July 2, 2015
Amenities: Banking
There is a bank located in the lobby of the 621 building. Bank of the West and ATMs located on the plaza
just outside near 17th Street.
Amenities: Light Rail
The Building has a light rail stop on California Street between 17th & 18th.
Amenities: Lobby
For the convenience of tenants, Colorado Plaza Towers has a main lobby in the building. The lobby is
spacious and is a gathering place for management sponsored tenant events and activities.
Amenities: Lobby Art
Colorado Plaza Towers
Lobby artwork – 633 17th Street
Colorado artist, Nathan Solano
In any ordinary moment of the day, the art of Nathan Solano finds extraordinary beauty and a certain sense
of honesty. His use of light and texture create engaging canvases of pristine snow, gritty cattle drives or
rugged warriors. Light dances in his paintings and you feel as though you are there.
Solano was born in Utah, and attended the University of Colorado. He was drafted and did a tour in Vietnam
as an infantry sergeant. Nathan spent a number of years working in Colorado and Florida as a
photographer, illustrator, and art director for advertising agencies. In 1987 he began painting for a living and
has never looked back.
Mr. Solano is represented by Abend Gallery in Denver, Colorado; Texas Art Gallery in Dallas, Texas; and
Painthorse Gallery in Breckenridge, Colorado. He resides in Pueblo, Colorado where he works out of his
downtown studio.
His work has been featured in Southwest Art, Artists’ Magazine, Taos magazine, Western Horseman
Magazine and Cowboys & Indians.
The two beautiful pieces in the lobby of 633 17th Street were commissioned with Nathan Solano by the
property owner, as he was looking for authentic Colorado art created by an authentic Colorado artist.
You can contact Nathan by:
Phone: 719-545-3752 or 719-671-3632
Email: [email protected]
Website: www.nathansolano.com
Amenities: Parking
The Plaza Parking Garage and Lighthouse Lot, located directly across 18th Street from the Building,
provides daily and monthly parking for your employees and guests in accordance to your Lease Agreement.
Parking is also available in the attached garage at 621 17th Street.
To contract for monthly parking, please contact Douglas Parking at (303) 292-0645 or visit their office
located inside the Plaza garage on the 1st level.
A validation program is also available, should you choose to validate parking for your clients and visitors.
Please note that the parking garage closes at 10:00 pm, after which time gates roll down and are activated
by an electronic transponder or pulling a ticket upon entry.
Security is also available to assist you or to provide an escort to your car. They can be reached directly at
(303) 962-9094.
Please click here for detailed Plaza Garage Information
Please click here for detailed 621 Garage Information
Amenities: Misc
The buildings offer some great amenities to our Tenants.
There is a coffee shop, Starbucks Coffee, located in the Lobby of 633 17th Street, Suite 110.
The 621 17th Street building also had a coffee shop, Ink! Coffee is located near the 17th Street
entrance.
Enjoy 24-hour convenience at 7-Eleven, located on the corner of 17th & Welton.
Bill's Downtown Barber is located on the 9th floor of the 621 building. Please call (303) 298-1133 for
additional information.
Mathais Lock & Key is located at 1795 Welton Street. Please call (303) 292-9746 for additional
information.
As a Tenant of Colorado Plaza Towers, you can receive great discounts from our interior landscape
vendor, Bristol Botanics. Call Bristol Botanics at (303) 792-0123 for additional information regarding
the Tenant Gift Program.
Blue Moose, located in Suite 120, is a document reproduction center. Please contact Ray Sunday at
(303) 298-7114 to go over any copy needs you may have.
Likewise, edox Document Technologies is located in Suite 1700 of the 621 building. Call Jeff DeVoss
at (303) 293-3335. Also visit ExhibitLink, LLC in Suite 806 for banners, posters and all of your
large-scale marketing materials..
Health Partners of Colorado is located in the 633 lobby and offers a wide variety of health services.
For additional information, please stop by or call (303) 468-4747.
Don't forget about your dry cleaning. Von Feldt/Colorado Cleaners is located in the Plaza Garage
(entry on 18th Street). Call (303) 292-5661 if you have any questions.
Amenities: 621 & 633 Community
How Are We Doing?
Tenant Events
GREEN
Monthly Recycling Summaries
Colorado Rockies
Denver Nuggets
Tenant Events
Click here to view the Toy Drive flyer
Click here to view the 2011 Tenant Holiday Party flyer
Click here to view the Methods of Disposition by Material flyer
Click here to view the Clothing Drive flyer
Click here to view the National Wear Red Day Flyer
Click here to view Free Technology Recycling Day information
GREEN
Did you know that buildings consume 40% of the world's total energy, 25% of wood harvest and 16% of
water consumption according to the US. Department of Energy's Center of Excellence for Sustainable
Development? We all need to become willing participants in reducing energy consumption in the workplace.
If we reduce our energy consumption by 10% it's the environmental equivalent of removing 2,500 cars from
the road for one year.
GREEN stands for "The Green Resource Energy and Environment Network." There are many ways we can
work together to have an energy efficient GREEN building and reduce waste, improve efficiencies, save
money and be conscientious global citizens. Toma West Management Corp. has begun by implementing
lighting controls in the restrooms. We are also using GREEN cleaning products to clean your offices and are
in the process of enhancing our recycling program. As we find new ways to improve our energy
consumption, efficiencies and reduce waste we will pass that information on to you and post ideas. Please
be sure to check back often for these updates.
Click here to view Free Technology Recycling Day information
Basic Recycling Info
Recycling
Monthly Recycling Summaries
2010 Recycling Summary
2011 Recycling Summary
January 2012 Recycling Summary
February 2012 Recycling Summary
March 2012 Recycling Summary
April 2012 Recycling Summary
May 2012 Recycling Summary
June 2012 Recycling Summary
Emergency Procedures: Bomb Threat
The most common bomb threats are made by direct telephone calls to the Police Department. Some
threatening calls are made to third parties such as television studios and newspaper offices. Anyone,
however, may be on the receiving end of such a call.
Bomb Threat Received by a Tenant - Should a bomb threat be received by a tenant over the phone,
the following guidelines should be used:
1. Follow the Bomb Threat Record on the last page of this section. Try to obtain as much information as
possible. Be prepared to relate this information to the police when they arrive.
2. Immediately call the Management Office at (303) 292-2300. Building Management will call the
police. If possible, have a second individual call the Management Office while the bomb threat call is
still in progress. Try to not use the telephone line that the bomb threat was received on so the police
department can trace the call. Press “*57” immediately after the caller hangs up.
3. It is up to the Tenant to first decide if the threat is “credible" and to determine whether or not to
evacuate their space. Upon receiving a bomb threat, the Occupant’s Floor Warden, or whoever is
identified, should conduct a search in the suite to locate any suspicious article(s). You are more
familiar with the contents of your own suite and, if spotted, are more likely to identify an object out of
the ordinary.
4. If evacuation is required, follow the instructions on the following pages.
5. Be alert for any unfamiliar people and/or objects to point out to the Police or Building Staff upon their
arrival. DO NOT touch or handle any suspected object.
6. Await the instruction of the Police Department and/or Building Management. The Denver Fire
Department does not conduct a search of the property. The Denver Bomb Squad arrives at the
property only upon notification that a device has been located.
7. Do not reenter the space until instructed.
If you receive a call from the Management Office notifying you of a bomb threat, the Floor Warden should
determine whether or not to begin immediate search and/or evacuation procedures.
Bomb Threat Received by the Management Office
In the event that a bomb threat is received by the Management Office, the following guidelines will be
observed:
1. The Police Department will be notified immediately.
2. If a bomb threat is received against a specific floor, the Floor Warden in the affected area will be
informed of the situation and Building Management will proceed immediately to the scene. The Floor
Warden will give the order to evacuate the tenant space if necessary and will provide any further
instructions.
3. Tenants should be alert for any unfamiliar people or objects to point out to the Police or Building Staff
upon their arrival. DO NOT touch or handle any suspected objects.
4. The Floor Warden will make a complete search of the suspected areas to identify any suspicious item
or items which do not belong in the space.
5. If a bomb threat is received against the Building, and not a specific floor, public access areas, i.e.
lobby, restrooms, public hallways, etc., beginning with the most accessible, will be searched by
Building Management.
6. An assessment will be made at that time.
Bomb Threat Tenant Evacuation
The Management Office will make a recommendation whether a tenant space should be evacuated. If your
Floor Warden gives the order to evacuate, all of the following steps are to be followed:
The Floor Warden will make sure all employees in your company are notified.
Everyone should proceed quickly, but calmly, to the nearest stairway exit. DO NOT RUN!
The Floor Warden or Alternate should walk the suite to assist employees and make sure everyone is
aware of the evacuation order.
Once the evacuation has begun, no one should attempt to reenter the evacuated area until it has
been declared safe.
A staging area, NOT IN THE BUILDING, should be designated off site. Floor Wardens should meet
at the designated staging area and remaining occupants proceed to their staging area, where
everyone should remain until further notice. No one should wander until directed by the Police or
Building Management.
The Floor Warden or Alternate should proceed to take a head count. If someone is missing, this
information should be relayed to the Building Management.
Emergency Procedures: Elevator Malfunction
In the event that an elevator stops and you are in it, remember to remain calm. Pressing the emergency
button within the cab will alert Building Security that the cab is malfunctioning. Please use the elevator
phone to communicate with Security at the Lobby Desk. The Security Officer will continue two-way
communication with passengers until help arrives.
In the event of a power outage, elevators will continue to operate using our emergency power generator.
Should an outage occur, elevator lights will remain on, but the car will temporarily stop. Each elevator will
automatically return to the lobby where the doors will open and they will remain there out of service.
Please remember to call the Management Office if you notice any abnormal elevator behavior so that we
may contact the elevator maintenance company.
IN THE EVENT OF A FIRE, ELEVATORS MUST NOT BE USED FOR EVACUATION. USE THE
STAIRWELLS.
Emergency Procedures: Emergency Action Plan
To prepare for possible emergencies, Building Management works closely with Denver’s Fire and Police
Departments to evaluate conditions, anticipate potential risks, and together have developed and maintain a
comprehensive Emergency Action Plan.
These procedures are not intended to alarm you, but rather to prepare you for any emergency that may
occur while you are inside Colorado Plaza Towers. Denver’s Fire and Police Departments are equipped
and trained to manage any incident. These building-specific procedures have been developed to present
clear instructions on the actions required by you during the first minutes of an emergency, before safety
personnel arrives. These actions are designed to reduce the potential for injury through calm and organized
communication and reaction.
While any emergency occurring in the Colorado Plaza Towers building could pose unique problems for
building occupants and emergency personnel, thorough training in individual responsibilities and emergency
procedures can minimize panic and should result in safe and efficient emergency response.
To ensure safe evacuation of Colorado Plaza Towers in the event of an emergency, the procedures in this
manual must be followed unless Fire or Police Department officials direct otherwise. All employees shall
also follow the instructions of their assigned Floor Wardens.
These procedures have been developed by Building Management, in conjunction with the Denver Fire
Department, with your safety as the primary goal. All employees assigned to an office in the Building must
read these procedures and become familiar with the actions required during specific emergencies.
The importance of this Emergency Action Plan cannot be overemphasized. While it is understood that this
plan cannot address every possible emergency situation, the guidelines set forth should be followed as
closely as circumstances allow in order to reduce the chances of injury or loss of life. The primary purpose
of this Emergency Action Plan is to establish a command structure, a sound decision-making process and
effective communication lines and procedures for the occupants and guests of Colorado Plaza Towers.
Click here to download a complete copy of the Emergency Action Plan
Emergency Procedures: Emergency Contacts
Management Office
Security Desk (After-Hours and Emergencies Only)
Police and/or Fire Department
Medical Emergencies
Police Non Emergency
Fire Department Non Emergency
Bomb Squad
Poison Control (Metropolitan Area)
Weather Conditions (within 2 hour drive of Denver)
Area Hospitals
Denver Health Medical Center
777 Bannock Street
Denver, CO
Saint Joseph Hospital
1835 Franklin St.
Denver, CO
Area Clinics
Rose Medical Center
4567 East 9th Avenue
Denver, CO
Presbyterian/St. Luke’s Medical Center
1719 E. 19th Avenue
Denver, CO
(303) 292-2300
(303) 292-2300 or
(303) 962-9094
911
911
(303) 640-2011
(303) 640-3435
(303) 575-2011
(303) 629-1123 or
(800) 332-3073
(303) 639-1111
(303) 436-6000
(303) 837-7111
(303) 320-2455
(303) 839-6000
Emergency Procedures: Fire and Life Safety
In the event of a fire, the safe and rapid evacuation of the affected area is the joint responsibility of Building
Management and the Tenants in that area. It is imperative that each employee become familiar with the
emergency procedures handbook. If there are any questions, please call the Management Office at (303)
292-2300 before an emergency arises!
Click here to download a complete copy of the Emergency Action Plan
Emergency Procedures: Flooding
In the event of a flood that may cause damage to Tenant property or affect the normal operation of the
building, designated Tenant representatives will be contacted by Building Management personnel, including
after business hours.
The first priority is to ensure that no personal injury occurs as the result of a water leak or flood. The second
priority is to limit damage to the property and to discover the cause and prevent or minimize additional
flooding.
Once the water has been contained, clean-up operations will commence. You are instructed to contact your
insurance carrier immediately to request a claim adjuster to visit your office and assess for any damage to
your property.
Emergency Procedures: Medical Emergency
Tenants Requiring Medical Attention
Call the Paramedics - 911. Be prepared to provide:
The address of the Building – Colorado Plaza Towers 621 or 633 17th Street, Denver, CO
80202
The floor and suite number.
Call the Main Security Desk - (303) 962-9094.
Notify the Floor Warden. The Floor Warden should take charge of the emergency until the
ambulance arrives (unless another doctor or medical professional is on site).
Attempt to comfort the injured party. Do not crowd around the person, give them space.
Upon notification, the Security Team will alert the appropriate Building Staff which will:
Open appropriate lobby or loading dock doors to expedite travel with a gurney.
Bring the frieght elevator to the ground level to await the Paramedics of Denver Fire Department.
Meet the emergency crew upon arrival and direct them to the appropriate area.
Ambulance Service
Once they have responded, the local ambulance service, 911 will automatically take the patient to the
nearest medical facility. If another hospital is desired in non-emergency situations, consult the yellow pages
in advance for alternative services. Have this number handy.
Emergency Procedures: Power Failure
Colorado Plaza Towers is designed to minimize the risk of a general power failure resulting from causes
within the building. Typically, should a power failure occur, it will affect either an isolated area of the building
or some larger portion of the downtown area.
The stairwells and a sufficient number of fixtures in the offices are equipped with emergency lights powered
by a generator, that will automatically go on and run for a limited time, in the event of a power failure.
In the event of an electrical failure the following guidelines should be observed:
1. Notify the Management Office at (303) 292-2300. The power failure may be localized to your floor,
so do not assume Building Management already knows of the failure.
2. If your telephone system is not operating due to the power outage, use a cellular phone to call the
Management Office.
3. Open blinds/draperies to let outside light in.
4. Do not start an evacuation unless you are instructed to do so. If you are instructed to evacuate, lock
all areas as you leave.
5. Do not congregate in the lobby areas or on the street. Move to your designated meeting area or go
home, as directed by your company’s management.
6. If you are trapped in an elevator during a power failure, wait for assistance. Your elevator will cease
operation, but will not fall. Do not try to force open the elevator doors or try to escape through the roof
hatch. PLEASE TRY NOT TO PANIC.
7. The Management Office will attempt to advise you regarding the length and cause of the outage as
soon as possible.
Power Failure: Evacuation Procedures
1. The Floor Warden will make sure all employees within your company are notified.
2. Everyone should proceed calmly to the nearest exit stairwell. DO NOT RUN!
3. The stairwells and evacuation routes are equipped with emergency lighting. If possible, bring a
flashlight along to help light the path. Do not burn candles. They are a fire hazard.
4. The Floor Warden or Alternate should walk the suite to assist employees and make sure everyone is
aware of the evacuation.
Emergency Procedures: Severe Weather
While there are many types of severe weather categories, there are two (2) types of unusual weather
conditions in Colorado which may occur and for which extraordinary precaution should be taken:
Severe Thunderstorm Activity
Tornado Watch/Warning
Severe Thunderstorm Activity
Local weather service will issue advisories predicting areas of probable severe thunderstorm activity and
the estimated duration of such activity. The Building Staff actively monitors a weather band radio as well as
national and local weather reports.
No occupant will ever be required to remain in the building if they feel their safety is threatened. However,
during severe thunderstorms, the building is often a much safer place than the streets. Never assume that
you can beat a storm home. We recommend waiting the storm out in the building and proceeding home
after the storm has subsided.
Tornado Watch
By definition, a tornado watch is an alert by the National Weather Service that a tornado can be expected in,
or near, your area. Keep your radio or television tuned to a local station for information and advice from your
local government and weather service. Also, keep watching the sky, especially to the south and southwest.
If you see any revolving, funnel-shaped clouds, report them immediately by telephone using the 911
emergency number.
Tornado Warning
By definition, a tornado warning is an alert by the National Weather Service confirming a tornado sighting
and location. The weather service will announce the approximate time of detection and direction of
movement. Wind will be 75 mph or greater.
Public warning will come over the radio, TV or the Municipal Defense sirens.
Should a severe storm or tornado occur, the following guidelines should be observed:
Move away from the exterior of the Building to a corridor or elevator lobby or any room without
windows.
As you move, close the doors of rooms which have windows. Also, be sure the door to your suite is
closed tightly, but not locked.
Go to the center corridor and protect yourself by putting your head closely to your lap or by kneeling
to protect your head.
Stairwells are safe. If crowded, move down to a lower level for shelter. DO NOT USE THE
ELEVATORS.
DO NOT go to the first floor lobby or outside the Building.
Keep your radio or television set tuned to a local station for additional and updated information.
KEEP CALM. If you are trapped in a perimeter office, seek protection under a desk.
Once the weather has subsided, report any damage or storm related leaks to the Management Office, (303)
292-2300.
Emergency Procedures: Toxic Hazards
If there is a toxic spill or exposure, proceed immediately to an area where you are no longer exposed and
call 911. Provide the operator with the building’s address, your floor and phone number, and also what type
of spill has occurred. Then call the Management Office at (303) 292-2300. Take appropriate action to
contain the hazard; close doors behind you, and always follow all safety procedures when working with
toxic materials.
Those persons with knowledge of the incident need to be available to the Denver Fire Department, Building
Management and/or emergency personnel outside the building in order to answer questions. A description
of what happened, where, when, and type of product(s) spilled will be extremely valuable. If possible, try to
obtain the label from the product or container, or the MSDS sheet.
The Denver Fire Department and Building Management will make a decision regarding how to proceed
once all the facts have been received. Only when the environmental hazard is removed will the affected
areas of the Building be allowed to be re-occupied.
Restrict access to the area to prevent additional exposures and place exposed personnel together in a
contained/controlled area.
Emergency Procedures: Material Safety Data Sheets (MSDS)
As required under OSHA's Hazard Communication Standard (29 CFR 1910.1200), please provide the
Management Office with MSDS (Material Safety Data Sheets) for any and all hazardous chemicals you
might use or bring on site as part of your routine tasks. Consumer products (copy machine toner, scouring
cleanser, etc.) are not covered by the Standard.
The MSDS should contain:
A list of hazardous chemicals used or stored.
An MSDS for each chemical. These can be obtained from your supplier of the product.
Emergency Procedures: Floor Warden Training
Introduction: Welcome
Thank you for your tenancy at Colorado Plaza Towers! This tenant handbook has been designed to
provide you with building information, procedures and policies that will assist you in operating your business
at Colorado Plaza Towers. Should you have any questions or need additional information, please contact
the Management Office at (303) 292-2300.
All of your employees should read and keep up to date with this handbook so that they may be prepared to
effectively deal with any given situation including emergencies. We recommend you keep an up to date
printed copy in your workspace.
We look forward to working together to create a productive and enjoyable atmosphere for your company
and clients. Although the procedures that follow have been developed using Toma West Management
Corp.'s in-depth knowledge of building management, changes will inevitably occur. Therefore, we will be
providing updates and revisions as necessary.
If you have any ideas, suggestions, compliments or complaints, please feel free to call us. We are always
happy to hear from you.
Introduction: About Toma West Management Corp.
Business
Toma West Management Corp. oversees the commercial investment and management activities for
properties acquired through its private equity partnerships. Our experienced staff provides full-service asset
and property management, construction management, marketing and leasing services.
History
Toma West was formed in 2006 by Kenneth Grant, a Norwegian entrepreneur seeking to invest in Denver's
established commercial real estate industry. Having attended college in southwest Colorado and spending
many winters skiing in the beautiful high country, Mr. Grant was determined to keep his Colorado ties. He
formed an investment partnership and purchased his first Denver property, 18th Street Atrium, in April 2006.
This was followed by the 2006 acquisitions of Market Center, another historic Denver property, and 700
17th Street located in Denver's financial district. Mr. Grant continued to focus on the 17th Street corridor and
purchased two more financial district properties in 2007, 621 & 633 17th Street. The current portfolio
consists of nearly 1.4 million square feet.
Visit http://www.tomawest.com/ for more information.
Introduction: History
Colorado Plaza Towers
621 17th Street
621 17th Street, formerly known as the First Interstate Tower South, is a high-rise building in Denver, Colorado. The building was completed in 1957, and rises 28 floors and 365 feet in height. It stood
as the largest and tallest building in Denver at the time of its 1957 completion, and held the distinction as the tallest building in Denver for eleven years until it was surpassed by the 420-foot Brooks
Towers in 1968. 621 17th Street is considered to be one of the earliest modern skyscrapers in Denver. The original design of the building included an observation deck on the roof facing the mountains
and a 4,430 square foot adjoining heliport.
At the time of its completion, 621 17th Street was known as "First National Bank Building", its primary tenant. The building is located in the heart of Denver’s “Wall Street”, the financial district of the
contemporary city. After First Interstate merged with Wells Fargo in 1996, the building's official name became its address. The 434-foot First Interstate Tower North, now known as 633 17th Street, was
built adjacent to First Interstate Tower South in 1974. The two buildings together form Colorado Plaza Towers.
633 17th Street
633 17th Street, formerly known as the First Interstate Tower North, is a high-rise building in Denver, Colorado. The building was completed in 1974, and rises 32 floors and 434 feet in height. It also
stood as the tallest building in Denver at the time of its 1974 completion, and held that distinction for four years until it was surpassed by the neighboring 709-foot 555 17th Street in 1978.
At the time of its completion, 633 17th Street was known as "First Interstate Tower North" after First Interstate Bancorp, its primary tenant. After First Interstate merged with Wells Fargo in 1996, the
building's address became its official name. First Interstate Tower North was built adjacent to the pre-existing First Interstate Tower South, now known as 621 17th Street, which rises 386 feet (118 m)
in height. The two buildings together form the Colorado Plaza Towers.
Look for 621 17th Street in the original Dynasty TV series credits:
http://www.youtube.com/watch?v=5mt6PaLM3Yg
621 Gets a New Chiller
The new chiller delivery at 621 17th Street occurred on Sunday, February 5, 2012. You can see the removal of old HVAC equipment and the delivery of the new chiller via helicopter in the
following YouTube videos:
http://www.youtube.com/watch?v=Zo0Qo2Ydflk
http://www.youtube.com/watch?v=1rA1BNPIOG4
Due to our new chiller being installed, both the 621 & 633 17th Street buildings were closed Sunday, February 5th between 6:00 a.m. and noon per Federal Aviation Administration (FAA)
requirements. The 621 17th Street Garage, Plaza Garage and Lighthouse Lot were closed beginning Saturday, February 4th from 8:00 p.m. until Sunday, February 5th at 2:00 p.m.
This work was part of a $1,000,000 project to renovate the HVAC capabilities at 621 17th Street.
621 17th Street During Itâs Construction – View from Welton Street
621 17th Street After Completion
621 17th Street - Denver's SkyDeck Observatory (Click on image below to see full flyer)
The Wells Fargo Era of 621 17th Street: 1974-2002
Back to Top
Introduction: Electronic Tenant Handbook Operating Instructions
Navigation
You move through The Electronic Tenant® Handbook just as you would a traditional Internet site. It’s as
simple as pointing and clicking. The main page features a Table of Contents that provides links to each
Chapter. Upon entering a Chapter, you will find links to the specific information provided in that chapter’s
Sub-Sections. You may return to the Table of Contents or Chapter Overview at any time by clicking the
clearly labeled link on the left of every page.
Special Features
This Electronic Tenant® Handbook has special features, such as an Electronic Service and Maintenance
Request System and Search Engine. In order to take advantage of these useful features, you must have
Adobe Acrobat Reader installed on your computer. This software is free and easy to use, and can be
obtained by clicking here.
Updates
The Electronic Tenant® Handbook is updated on a regular basis, so please be sure to periodically check for
updates and new information. If you are having trouble accessing the Electronic Tenant® Handbook or need
assistance, please e-mail or call the Management Office.
Operations: Billing Procedures
633 Payment Information
Please make checks payable to 633 17th Street Operating Company, LLC
Payment by Overnight Mail:
PNC Bank, National Association
c/o 633 17th Street Operating Company, LLC
1200 East Campbell Road, Suite 108
Richardson, TX 75081
Account name: 633 17th Street Operating Company, LLC c/o Midland Loan Services, Inc.
Lockbox Number: 676909
Payment by Regular Mail:
633 17th Street Operating Company, LLC
P.O. Box 676909
Dallas, TX 75267-6909
If you are interested in paying your rent via wire, please contact building management at 303-292-2300.
621 Payment Information
Please make checks payable to 621 17th Street Operating Company, LLC
Payment by Regular Mail:
621 17th Street Operating Company, LLC
P.O. Box 912623
Denver, CO 80291-2623
If you are interested in paying your rent via wire, please contact building management at 303-292-2300.
Operations: Building Hours and Holidays
Colorado Plaza Towers is accessible 24 hours a day, 7 days a week. Normal hours for building entry are
6:00am to 6:00pm, Monday through Friday and 8:00am to 12:00pm on Saturday. Access to the building at
other times is restricted and is monitored by the building’s security systems and personnel.
To provide Tenants with the most effective safety and security, all Tenants entering the building after normal
hours are required to use their building access card to access the building, and also their respective tenant
suite or floor.
Colorado Plaza Towers will be officially closed on the following holidays:
New Year’s Day
Memorial Day
Independence Day
Labor Day
Thanksgiving Day
Christmas Day
A front lobby desk Security Officer is on duty during each of these holidays. Should your office require
cleaning, heating, ventilating, air conditioning or other special services on any of the above holidays, please
contact the Management Office at least 48 hours in advance since the building staff and service providers
also observe these holidays. Tenants will be charged for building services on these days, according to your
lease agreement.
Operations: Building Management
The Management Office is located at 633 17th Street, suite 1650. It is open from 8:00am to 5:00pm,
Monday through Friday, and is closed on Saturdays, Sundays, and holidays. To contact the Management
Office, please call (303) 292-2300. During non-business hours, Tenants may leave a voice message for the
Management Office, or contact the front lobby desk directly at (303) 962-9094 for emergency calls. The
Management Office will respond to inquiries at the earliest opportunity.
The Management Team at Colorado Plaza Towers can be reached at the following numbers:
Title
Name
Property Manager
Richard Herold
Assistant Property Manager Nicky White
Senior Accountant
Stephanie Strand
Tenant Services Specialist Carleena Watson
Director of Engineering
James Seader
Phone Number
(303) 292-2300
(303) 292-2300
(303) 292-2300
(303) 292-2300
(303) 292-2300
E-Mail
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
Operations: Engineering
Toma West has an in-house engineering staff which performs daily and preventative maintenance, specialty
work orders and projects to ensure the buildings of Colorado Plaza Towers run smoothly. We have seven
engineers on staff that are very familiar with the buildings and who specialize in everything from mechanical
systems and plumbing to life safety.
Colorado Plaza Towers has engineering on the premises each week day from 7 a.m. – 5 p.m. As well as,
on call engineering for after hours and weekends. The engineers can be recognized in their work shirts with
the identifiable Toma West logo.
Operations: Leasing
The leasing company for Colorado Plaza Towers, Tower One is Jones Lang LaSalle and is located at 1225
Seventeenth Street. The main phone number is (303) 260-6500. Listed below is the contact information for
the authorized representatives.
Tower One - 633 & Tower Two - 621
Title
Broker Associate
Leasing Associate
Broker Associate
Name
Peter Schippits
Michael Crane
Andrea Ackerman
Phone Number
(303) 260-6511
(303) 260-6533
(303) 268-2128
E-Mail
[email protected]
[email protected]
[email protected]
Operations: Security
Security plays an extremely important role in the overall operation of the Building by protecting the Building
and its occupants against carelessness, negligence, malicious mischief, theft, safety hazards, sabotage and
fire.
Colorado Plaza Towers has security personnel on the premises 24 hours per day, 7 days per week. They
are easily recognized as they are professionally dressed in uniform suits. Our Security Officers act as a
deterrent to the would-be criminal as well as enforce building regulations, maintain order, and are on the
alert for any unusual activities within and around the property.
Title
Security Desk
Security Manager
Name
Direct Number
Troy Robey
Phone Number
(303) 962-9094
(303) 962-9094
Policies and Procedures: Card Access Procedures
New Employees
Each new Employee of the building that will need after hours access should be issued an Access Card upon
hire. In order to receive this card please come to the Management Office (Suite 1650), with your completed
and authorized access card form, which may also be obtained from your human resource department. This
form must be signed by a supervisor prior to an access card being issued or access being altered.
The card will be activated and ready for use within 24 business hours. This card will then give you access
after hours to the building and onto your specified floor (where applicable). However, you will have limited
access to the time and location that your supervisor has approved on your access card form.
Access to the 633 17th Street building is available 24 hours per day, 7 days per week. Regular hours are
from 6:00 a.m. until 6:00 p.m., Monday through Friday, and 8:00 a.m. to 12:00 p.m., on Saturdays (although
an access system card is required for Saturday and Sunday entry). Access to the building at other times is
restricted and is monitored by the building’s security systems and personnel. Entry to the building during
times other than the regular hours previously mentioned requires tenants to use your valid access card to
gain admittance to the building. Tenants must use the California Street entrance to 633 17th Street. The
door to the right of the revolving doors has an after hours card reader. In order to gain access to the
building swipe your access system card over the reader, this will unlock the door for you to open.
Tenant Access System Cards
To receive access system cards, the tenant should contact the Tenant Services Specialist in the
Management Office at 303-292-2300. Access system card requests must be approved by an
authorized contact for your company.
Lost or stolen access system cards should be reported immediately to the Management Office. There
will be a $25.00 charge to the tenant for cards that are lost, stolen or damaged.
When an employee is terminated from the tenant’s employment, his/her access system card should
be collected and returned to the Management Office along with a copy of the deactivation form.
In addition, it is the responsibility of the tenant to collect the keys and cards of all terminated
employees in order to maintain the security of the suite.
Fitness Center
The Colorado Plaza Towers Fitness Center also requires tenants to use their access system cards for
entry. The Fitness Center, located in the 621 17th Street building, is intended for the exclusive use of
Colorado Plaza Towers’ tenants, as well as the 700 17th Street building and their employees who have
signed up and paid to be members of the Fitness Center. The Fitness Center hours are from 6:00 a.m. until
8:00 p.m., Monday through Friday, and 8:00 a.m. to 1:00 p.m., on Saturdays, closed Sundays.
Non-Building Employees
After normal business hours, tenant visitor(s) must check with the Security Officer on duty to gain access to
the building. If the visitor(s) is accompanied by a 633 17th Street tenant, the tenant must log in his/her guest
in and out in the building's logbook. If an unaccompanied individual requests admittance to the building, the
security officer on duty will telephone the tenant’s office for approval. If guests/clients/visitors are permitted
access to a tenant’s suite, the management office must receive notification in written form in advance,
listing the individual’s name, company affiliation, purpose of visit, and approximate arrival and departure
times. Tenant is responsible for leaving a key for such individual(s). Visitors will be required to show
identification and log in to the Building’s logbook.
If for some reason your card will not scan, the Security Officer will check the book to verify your specific
permission levels. If access is allowed, the Security Officer will permit you into the building. If the book does
not reflect proper access verification, the Security Officer will not allow you to enter.
If access to the building is authorized and in the system and your card does not scan at the lobby desk,
please bring your card to the Management Office any time between the hours of 8:00am to 5:00pm Monday
through Friday with full detail as to the problem.
Keep your card out of direct sunlight for long periods of time, and wary those washers and dryers. There is a
$25.00 replacement fee if your card is lost, stolen, or damaged.
Terminated Employees
Any time an employee is terminated, a deactivation request must be sent to the Management Office along
with their access card. If the termination is urgent and requires immediate deactivation, please call the
Management Office, to give as much notice as possible.
Policies and Procedures: Contractors
RULES AND REGULATIONS FOR CONTRACTED SERVICE PERSONNEL
The following rules and regulations have been adopted by the Building Management for the safety, benefit,
and convenience of all tenants and other persons in the Building. The Contractor shall be responsible for
notifying and enforcing their subcontractors, workmen and suppliers to observe all such rules and
regulations. As a general rule, the Contractor shall make arrangements with the Building Management, as
indicated below:
Use of Loading Dock and Freight Elevators
Material and equipment storage
Time and place of deliveries
After hours activities
Building Tie-ins
Special material handling and hoisting facilities
Hours and coordination of work
Power, heating and restroom facilities
Clean-up
Discrepancies in plans
1. Building hours: 6:00am to 6:00pm Monday through Friday and 8:00am to 12:00pm Saturday,
excluding holidays. (subject to change by Building Management.)
All Contractors, subcontractors, workmen and suppliers are required to use the loading dock entrance
and freight elevator to gain access to and from floors under construction.
It will be the responsibility of the Contractor to submit a request by 3:00pm to the Building
Management Office for work after 6:00pm or before 6:00am the following day. Also, weekend
activities must be coordinated by 2:00pm Friday.
2. Loading Dock: Access to the loading dock is available 24 hours with 24 hours advance notice. The
delivery of merchandise, supplies, fixtures and other materials or goods of whatsoever nature to and
from the premises and all loading, unloading and handling shall be done only at such times as
designated and pre-arranged by Building Management.
3. Freight Elevator: The freight elevator is available for use by the Contractor from 7:00am to 6:00pm
Monday through Friday (except on Wednesdays from 10:30am to 12:30pm.). All construction material
deliveries and furniture/office moves must be scheduled after hours Monday through Friday or any
time Saturday and Sunday with prior arrangements. All contractors and delivery personnel will be
required to sign in and out if working before and after normal business hours at the dock
office. Twenty-four hours advance notice is required on a first-come first serve basis and must be
pre-arranged through the Building Management office.
4. At no time will Contractors, workmen and suppliers be allowed to transport equipment or supplies via
the passenger elevators. Note: The property does not rent or loan tools or equipment for Contractor
or Tenant use.
5. Construction crews will provide their own parking for all personnel. Loading dock rules prohibit
parking in the loading dock. Unauthorized vehicles will be ticketed and towed at owner’s expense.
6. Emergency lighting and life safety systems shall not be disconnected under any circumstances
without prior written notice from Contractor and with approval from Building Management and
scheduled through the Building Managements office 24 hours in advance. Work shall be done
expeditiously and emergency facilities shall be restored immediately upon completion.
7. Any work involving welding or the sprinkler system must be coordinated through the Building
Management office at least 24 hours before work will be performed.
8. Contractor is responsible for turning off lights and breakers each night.
9. The Building Management shall be notified 24 hours in advance before Contractor cuts into any duct,
water line, any existing power line or temporarily disconnects any meter, or before moving any air
handling equipment, thermostat, etc. Additionally, 24 hour notice will be given to Building
Management prior to any varnishing or use of toxic materials so that ventilation may be provided.
(Use of toxic materials may require after hours work.)
10. Contractor is required to notify Building Management 24 hours in advance before Contractor does any
core drilling, and all slabs must be x-rayed prior to drilling. All such work must be scheduled through
the Building Management’s office, and such work shall be done after normal business hours.
11. A key for the janitor’s closet will be assigned to Contractor by the Building Management on a day to
day basis. Upon completion of construction, Contractor agrees to thoroughly clean the janitor’s
closet, including the waste lines, and to repair any damages. A representative of the Building
Management will verify that this work was done. Any clean-up work or repair of damages not
performed by Contractor will be undertaken by the Building Management at Contractor’s expense.
12. Contractor doing work on an occupied floor will be required to cover all finished floors and walls with
minimum 6 mil. Clear visqueen until all major deliveries have been received and all drywall work
completed.
13. Any access required into an adjacent Tenant space will have to be coordinated by the Contractor
through the Building Management’s office.
14. All construction crews shall be confined to the tenant space at all times with the exception of the retail
area during business hours.
15. Prior to commencing with construction, Contractor shall provide the Building Management with a list
of the names of the subcontractors and their related trade along with emergency phone numbers of
the project manager.
16. All access to and from the floor(s) for Contractor, subcontractors, workmen and suppliers where work
is being done is restricted to the use of the freight elevator. At no time will passenger elevators be
used.
17. Absolutely no smoking will be allowed inside the building or within the construction area. Smoking is
allowed on the outside plaza in the designated smoking area only. No radios will be allowed on the
construction site.
It should be noted that the Contractor is responsible for their subcontractors, workmen and suppliers. Any
action detrimental to the building and/or its tenants shall become the sole responsibility of the Contractor.
Policies and Procedures: Floor Loads
Building requirements prohibit placing loads upon floors that exceed 50 pounds live load per square foot in
office areas. Should a Tenant/vendor find it necessary to utilize equipment that exceeds this rating, the
tenant/vendor must receive prior written approval from the Management Office of the Building. Adequate
documentation from a licensed structural engineer is required verifying that such an installation at a specific
location is safe. The architect and the General Manager of the Building will review the Tenant’s request and
accompanying documentation. When the Management Office receives confirmation that the installation is
safe, they will send the tenant written approval.
Policies and Procedures: Insurance Requirements
Insurance Requirements for 621 17th Street
I. The Service Contractor shall provide the following minimum insurance coverage:
A. Commercial General Liability
Combined Single Limit - $1,000,000 per occurrence Combines Single Limit: $2,000,000
Aggregate.
Such insurance shall be broad form and include, but not be limited to, contractual liability,
independent contractor's liability, products and completed operations liability, and personal
injury liability. .
B. Worker's Compensation - Statutory Limits
C. Employer's Liability
With minimum liability limits of $500,000 each accident, $500,000 disease, $5,000,000 bodily
injury each employee
D. Commercial Automobile Liability
Combined Single Limit - $1,000,000 per accident.
Such insurance shall cover injury (or death) and property damage arising out of the ownership,
maintenance or use of any private passenger or commercial vehicles and of any other
equipment required to be licensed for road use.
E. Excess Liability in the form of an Umbrella Policy should equal $1,000,000 each occurrence
and $1,000,000 aggregate.
F. Property Insurance
All-risk, replacement cost property insurance to protect against loss of owned or rented
equipment and tools brought onto and/or used on any property by the Service Contractor.
II. Policies described in Sections I.A. and I.D. above shall include the following as additional insured,
including their officers, directors and employees. A GL-2010 Endorsement shall be utilized for the
policy(ies) described in Section I.A. above. Please note that the spelling of these parties must be exactly
correct or the Contract Duties will not be allowed to commence.
1. 633 17th Street Operating Company, LLC
2. Toma West Management Corp.
III. Service Contractor waives any and all rights of subrogation against the parties identified above in
Paragraph II above as additional insureds.
IV. All policies will be written by companies licensed to do business in the State of Colorado and which have
a rating by Best's Key Rating Guide not less than “A-“ “XII”.
V. Service Contractor shall furnish to the Owner Certificate(s) of Insurance evidencing the above coverage.
Original Certificate(s) of Insurance must be provided before Service Contractor commences Contract Duties
or Contract Duties will not be allowed to commence.
VI. Certificate(s) of Insurance relating to policies required under this Agreement shall contain the following
words verbatim:
It is agreed that this insurance will not be canceled, not renewed or the limits of coverage in any way
reduced without at least thirty (30) day's advance written notice [ten (10) days for non-payment of premium]
sent by certified mail, return receipt requested to:
Toma West Management Corp.
633 17th Street
Office of the Building
Denver, CO 80202
In addition, the language set forth in this Paragraph VI shall also be added to each policy in the form of an
endorsement.
*NOTE: Certificate Holder is:
Toma West Management Corp.
633 Seventeenth Street
Office of the Building
Denver, CO 80202
Insurance Requirements for 633 17th Street
I. The Service Contractor shall provide the following minimum insurance coverage:
A.Commercial General Liability
Combined Single Limit - $1,000,000 per occurrence Combines Single Limit: $2,000,000
Aggregate.
Such insurance shall be broad form and include, but not be limited to, contractual liability,
independent contractor's liability, products and completed operations liability, and personal
injury liability. .
B. Worker's Compensation - Statutory Limits
C. Employer's Liability
With minimum liability limits of $500,000 each accident, $500,000 disease, $5,000,000 bodily
injury each employee
D.Commercial Automobile Liability
Combined Single Limit - $1,000,000 per accident.
Such insurance shall cover injury (or death) and property damage arising out of the ownership,
maintenance or use of any private passenger or commercial vehicles and of any other
equipment required to be licensed for road use.
E. Excess Liability in the form of an Umbrella Policy should equal $1,000,000 each occurrence
and $1,000,000 aggregate.
F. Property Insurance
All-risk, replacement cost property insurance to protect against loss of owned or rented
equipment and tools brought onto and/or used on any property by the Service Contractor.
II. Policies described in Sections I.A. and I.D. above shall include the following as additional insured,
including their officers, directors and employees. A GL-2010 Endorsement shall be utilized for the
policy(ies) described in Section I.A. above. Please note that the spelling of these parties must be exactly
correct or the Contract Duties will not be allowed to commence.
1. 621 17th Street Operating Company, LLC
2. Toma West Management Corp.
III. Service Contractor waives any and all rights of subrogation against the parties identified above in
Paragraph II above as additional insureds.
IV. All policies will be written by companies licensed to do business in the State of Colorado and which have
a rating by Best's Key Rating Guide not less than “A-“ “XII”.
V. Service Contractor shall furnish to the Owner Certificate(s) of Insurance evidencing the above coverage.
Original Certificate(s) of Insurance must be provided before Service Contractor commences Contract Duties
or Contract Duties will not be allowed to commence.
VI. Certificate(s) of Insurance relating to policies required under this Agreement shall contain the following
words verbatim:
It is agreed that this insurance will not be canceled, not renewed or the limits of coverage in any way
reduced without at least thirty (30) day's advance written notice [ten (10) days for non-payment of premium]
sent by certified mail, return receipt requested to:
Toma West Management Corp.
633 17th Street
Office of the Building
Denver, CO 80202
In addition, the language set forth in this Paragraph VI shall also be added to each policy in the form of an
endorsement.
*NOTE: Certificate Holder is:
Toma West Management Corp.
633 Seventeenth Street
Office of the Building
Denver, CO 80202
Policies and Procedures: Moving Polices and Procedures
Moving Procedures
The Toma West Management Corp. Management and Leasing Team will assist you in every way possible
to ensure a smooth and comprehensive relocation. Any arrangements for various trades such as telephone
or copier installation, etc. should be set up in advance through the Management Office.
Tenant Responsibilities Prior to Moving Out - Tenants are requested to follow the procedures listed
below before moving out:
As soon as the Tenant is aware of a potential move, they must contact the Management Office to
schedule the freight elevator.
Contact the telephone company to discontinue service at this Building.
Turn in office keys and access building and/or parking cards to the Management Office.
Once all tenant items have been removed from the space, a walk-through must be scheduled with the
Assistant General Manager and Director of Engineering.
Follow the “Moving Policies” described on the next pages.
Moving Polices
In order for building personnel to accommodate your needs and to protect the building property, the
following policies should be followed. Contact the Management Office if there are questions:
Schedule Tenant move with the Tenant Services Specialist at (303) 292-2300 as far in advance as possible
(minimum of two weeks). The move will be scheduled based on the availability of elevators and building
service personnel, on a first come, first serve basis.
Provide the Management Office with a letter listing the following information:
Date of move.
Time periods the freight elevator will be needed.
Name of the moving company and the moving supervisor for the Tenant.
Certificate of Insurance for the moving company that is current and in compliance.
Forwarding address and telephone number of Tenant.
Special Requirements
The Management Office should be advised in writing of any special requirements in connection with the
move. For example, if draperies, supplies, equipment, etc., are expected prior to the move, arrangements
must be made for use of the freight elevator and for access to the tenant suite.
General Procedures
All items moved in or moved out must be taken to the loading dock and taken away
immediately. Items are not to be stored on the loading dock.
No items are to be moved across or through the main lobby floor.
Movers must sign in with security at the 633 lobby desk prior to loading or unloading tenant materials
or furniture. The mover will be required to provide identification and state the name of the Tenant
being moved.
Only the freight elevator is to be used.
No moves are allowed Monday through Friday between 7:00am and 3:00pm unless previously
authorized and scheduled by the Management Office.
Clean-up
The moving company and the Tenant will be responsible for leaving the Building and premises clean by
removing all cartons and other trash generated in the move. If help is needed in the clean-up, Building
personnel can be provided on a time and material cost/plus basis.
Property Damage
Any and all damage to the Building, elevator areas, doors, corridors, tenant spaces, or grounds which the
Tenant, moving company or its employees or agents cause will be the responsibility of the Tenant.
Required repairs will be accomplished by the Landlord with the expense billed to the responsible Tenant.
Policies and Procedures: Smoking
In compliance with the City and County of Denver Clean Air Act, Colorado Plaza Towers is a non-smoking
building. All public and Tenant areas within and outside the Building are non-smoking areas, including the
Lobby, restrooms and stairwells.
There is, however, a designated smoking area located outside on the Plaza. This area is available 24
hours a day for Tenant use.
Smoking within a tenant suite is not allowed.
Policies and Procedures: Tenant Alterations
REMODELING/REDECORATING
It is imperative that Building Management is are aware of Tenant plans for remodeling and redecorating
therefore, the Management Team will assist in the coordination of the remodeling or redecorating of Tenant
suites through every phase of construction. During the initial phases, they will meet with the Tenant to find
out exact requirements. Depending on the scope of the work, we may require working drawings and/or
written specifications of the work prepared.
When the specifications are complete, bids from outside contractors will be obtained. A formal proposal
should then be prepared for the project.
Upon Tenant approval of the proposal, the work will be coordinated and monitored by the Building’s
Management through its completion.
Remodeling/redecorating services available through the Building, either to be provided by the Building staff
or outside contractors, are listed below. All remodeling of Tenant spaces must be coordinated through the
Management Office. Some of the most frequently requested services are:
Carpentry
Carpeting/Tile
Ceilings
Electrical
Heating, Ventilating and Air Conditioning
(HVAC)
Marble and Ceramic Tile
Painting
Plumbing
Security: Building Access
Access to the building is available 24 hours per day, seven days per week. Regular operating hours are
from 6:00am to 6:00pm, Monday through Friday, and 8:00am to 12:00pm on Saturdays. Entry to the
building at times other than 6:00am to 6:00pm, Monday through Friday requires a valid access card to gain
admittance to the building and to allow elevator access to your floor (where applicable).
Tenant Access System Cards
To receive access system cards, please contact the Tenant Services Specialist in the Management
Office.
Lost or stolen access cards should be reported immediately to the Management Office. There will be
a $25.00 charge for cards that are lost, stolen or damaged.
When an employee is terminated, his/her access system card should be collected and returned to the
Management Office immediately along with a copy of the form requesting a deactivation of the card.
In addition, it is the Tenant’s responsibility to collect the keys and cards of all terminated employees
in order to maintain the security of the suite. If replacement locks are needed because keys have not
been collected from the individual(s) who have left the tenant’s company, there will be a charge for
this service.
Non-Building Employees
After normal business hours, all visitor(s) must check in with the security officer on duty at the lobby desk to
gain admittance to the Building. If the visitor(s) is accompanied by a Colorado Plaza Towers Tenant, the
Tenant must record his/her guest in the security after-hours logbook.
If an unaccompanied individual requests admittance to the Building, the security attendant on duty will
telephone the Tenant’s office for approval. If guests/clients/visitors are to be permitted access to a tenant’s
suite, the Management Office must receive notification in writing twenty-four hours in advance listing the
individual’s name, company affiliation, purpose of visit, and approximate time of arrival. The Tenant is
responsible for leaving a key for such individual(s). Visitors will be required to sign the logbook when they
enter, as well as when they leave the Building.
Security: Crimes In Progress
Remember during any crime, personal safety comes first. If you see a crime taking place, follow
these guidelines:
Never put yourself in potential danger.
Report the crime to either the Management Office, the Denver Police or a Security Officer, whichever
is quicker.
Get a good look at the suspect. Try to remember height, weight, age, sex, race and any
distinguishing features.
Do NOT try to apprehend the suspect. The person may be carrying a weapon.
Do NOT follow the suspect outside of the building.
If someone was injured during the crime, call 911 and request an ambulance.
Security: Deliveries
Dock Access, Freight Access, Insurance Requirements, Rules & Regulations
Access to the loading dock is available 24 hours a day with 24 hours advanced notice and can be
scheduled through the Management Office by email or telephone (303) 292-2300. For deliveries or dock
access to be approved, please ensure that the service provider performing the work has a Certificate of
Insurance on file that is in compliance with the appropriate Insurance requirements. Colorado Plaza Towers
also has Building Rules and Regulations established for deliveries and work being performed in the
Building.
After hours, the loading dock can be accessed with the aid of security at the 633 Lobby desk, who must
open the door into the dock. Any deliveries that cannot easily be carried in through the lobby doors must be
delivered through the dock. No major items may be delivered between the hours of 7:00am and 10:30am,
Monday - Friday. It is preferable that larger deliveries be scheduled later in the afternoon after 3pm, and
coordinated with the Management Office. Large scale construction deliveries (i.e. drywall, metal studs,
ductwork, etc.) need to be pre-approved by the Management Office and be delivered and unloaded before
7:00am, or special arrangements must be made with the Management Office.
Tenants are responsible for any damage caused by their delivery personnel. For this reason, the
Management Office requests your cooperation in instructing all delivery personnel to use the freight elevator
when using dollies or delivering large items. Any items that cannot be easily carried in the passenger
elevators must be transported onto the freight elevator.
No deliveries using dollies or carts may be made through the lobby or across the lobby floor. The corridors
on the tenant floors should be protected with masonite when moving large, heavy items.
Security: Lost and Found
Any individual finding lost item(s) should turn them in to the Management Office, Suite 1650 or the Security
Desk in the main lobby of the 633 tower. You may also call us at (303) 292-2300 or visit the Management
Office in Suite 1650 if you have lost any items.
Security: Solicitation
Solicitation is not permitted within the building. If you observe a solicitor, please notify the Building
Management Office IMMEDIATELY at (303) 292-2300 and we will send appropriate personnel to have them
escorted off the premises.
Security: Special Keying
All keys in the Building are included in a Building Master Key system. This key system is necessary so that
the building staff has access to all areas in the event of an emergency. For this reason, we require that no
locks be changed or additional locks be added to any door within your suite. If additional lock work for your
suite is necessary, this service must be coordinated through the Management Office. There is a charge to
re-key locks. Click here to see the Service Costs section of this handbook.
As standard Building policy, all suites are re-keyed when new tenants move in. This helps ensure the
security of that space for the new tenant. If you would like additional keys to any of the locks in your suite,
they can be obtained through the Management Office with proper approval. Copies of keys can be obtained
at a minimal cost of $3.50 each.
In response to a Tenant’s internal security needs, we can provide additional services that include:
Keying individual offices
Re-keying the entire suite
Coordinate with an outside contractor to install a security system throughout the space
Security: Tenant Security Responsibilities
Remember that the best way to improve security is for everyone to take an active role - just as you would in
the neighborhood where you live.
Make sure all doors to your offices are locked and secured at the close of your business day. This is
extremely important on the weekends.
Do not hesitate to report any suspicious or disorderly individuals to the Management Office at (303)
292-2300. Building Security will escort them from the Building.
Solicitation is not permitted in the Building, and any individual who enters your offices for this purpose
should be immediately reported to the Management Office. The Building Staff will escort them from
the Building.
Immediately inform the Management Office of any Building keys or access cards which are lost or
stolen; including keys to your suite or storerooms.
Each employee requiring after hours or weekend access will need to be issued a Building Access
Card. Click here to see the Access Card and Parking Procedures section.
Purses and or other valuables should never be visible from outside your suite, and it is suggested that
they be kept in a secure place.
Security: Theft
Should you suspect that your office has been burglarized, or if items are found to be missing, contact the
Management Office and the Denver Police Department. Our Security Officers submit a written report of
these incidents to the Management Office immediately following investigation of the matter. In the
meantime, try to avoid disturbing anything in areas which you feel might have been affected by an intruder.
Security: Vendor/Contractor Access
There may be special instances where vendors or contractors need to perform work in a Tenant’s suite
during non-business hours. In such instances we request that you provide written notification to the
Management Office stating the name(s) of the individual(s) and the company, the date they will be arriving
and the approximate time. A brief description of the work to be done should also be included. All vendors
and contractors must provide the Management Office with an approved Certificate of Insurance before work
in the building may begin. Any vendor or contractor requesting that a portion of the building’s life safety
system be disabled to perform their work will need to coordinate it through the Management Office.
Services: Building Signage & Directory
Tenant Signage
Tenants are initially provided building standard suite signage and elevator directory strips. All initial and
subsequent signage changes must be approved and coordinated through the Management Office.
Directory Identification
An electronic directory is located in the main lobby. Tenants must notify the Management Office, in writing,
of the proper listing of the firm name. Additions or corrections to the Tenant listing must be submitted in
writing to the Management Office.
Services: Cleaning
General Services
Colorado Plaza Towers provides janitorial service Monday through Friday after business hours, excluding
holidays.
The following are services regularly provided by our Night Cleaning staff:
All wastebaskets and other waste receptacles emptied daily
All horizontal surfaces that can be reached without a ladder are dusted daily
Drinking fountains and sinks are cleaned, polished, and sanitized daily
Carpeted areas are vacuumed
Non-carpeted areas are swept
Hard surfaced floors are spot damp mopped daily
Resilient tile floors are machine stripped and sanitized, periodically scheduled
All restrooms are cleaned, sanitized, and regularly stocked with paper products daily
If boxes or stacks of paper within tenant spaces are to be thrown away by the janitorial staff, the
Management Office can provide special tags to identify these items for removal. Please contact the
Management Office if you would like a quantity of these tags.
Any large boxes or items that need to be disposed of during the day can be handled by the Day Porter.
Under no circumstances should boxes or trash be placed in the hallway; as this is a fire hazard.
To make a special request or to share cleaning comments or complaints, please contact the Tenant
Services Specialist at (303) 292-2300.
Special Services
If you have any special cleaning requirements please contact the Management Office. Some items will incur
an additional cost. Special cleaning services provided include the following:
Carpets
Shampoo carpet
Spot clean carpet
Furniture
Vacuum and/or shampoo upholstered furniture
Wash metal desks, credenzas, and file cabinets
Detail dusting of wood surfaces
Floors
Scrub and refinish resilient tile floors
Clean and polish (wooden) parquet floors
Other
Defrost and clean refrigerators
Clean microwaves
Clean mini-blinds throughout tenant space
Clean glass partitions
The Tenant Services Specialist will be happy to discuss your needs for these special cleaning services.
Services: Forms
For your convenience, we have included downloadable and printable PDF document forms that will expedite
various building management service requests. Hard copies of all forms are available from the Property
Management Office as well. To view and print PDF files, you need the Adobe Acrobat Reader software. If
not already installed on your computer, it can be obtained for free at www.adobe.com.
Access Card Form
After Hours Request Form
Assistant to Evacuate Form
Bomb Threat Checklist
Building Rules and Regulations Form
Dock Access Form
Insurance Requirements for 621 17th Street
Insurance Requirements for 633 17th Street
Emergency Procedures Occupant’s Handbook
Property Removal Form
Tenant Emergency Contact
Services: HVAC
Heating, Ventilating, and Air Conditioning System Overview
Heating of the building occurs when outside air temperatures are below 45 degrees and is achieved by
means of a radiated baseboard hot water heating system located on the perimeter of all floors. Individual
space temperature control is achieved by means of electrical or pneumatic thermostats mounted in the
tenant space that controls one of the eleven perimeter heating zones on the floor.
Additional heating during occupied hours and pre-occupancy hours when outside air temperatures are
below 32 degrees (or based on current weather conditions) is achieved by use of steam purchased from the
local utility company. Steam is used to heat reclaimed condensate water from the building through the use
of a heat exchanger. Water heated through a heat exchanger is supplied to the five main air handling
systems located in the basement, 17th floor and 31st floor where the water is pumped through a set of water
coils inside the air handler. Ventilation air is then pushed through this coil and distributed to tenant spaces
depending on the time of day and the need for heat on the floors.
Cooling is achieved through the use of either one 450-ton flat plate heat exchanger or two 950-ton
centrifugal chillers, depending on outside air temperature and current weather conditions. This provides
chilled water that is pumped through several water coils on the five main air handling systems located in the
basement, 17th floor and 31st floor. Ventilation air is pushed through these coils to temper the ventilation air
as needed.
Ventilation is achieved by use of nine building supply fans and five return fans located in the mechanical
areas in the basement, 17th floor and 31st floor. These fans provide continual air circulation throughout the
building during business hours. Ventilation air is tempered by use of either outside air, building return air, or
chilled water from the building’s flat plate heat exchanger or chillers depending on the season (winter or
summer) and outside air temperature and current weather conditions. After the air is tempered it is
distributed to all floors via ductwork located on each floor. Temperature in the tenant spaces is regulated
by the use of variable air volume boxes, which increase or decrease airflow to the space depending on the
temperature desired for that respective space.
General Service
Heating and air conditioning are provided in season Monday through Friday, 6:00am to 6:00pm, and
7:00am to 12:00pm on Saturday. After hours service can be arranged for an additional charge. Contact the
Management Office for rate information.
Special Services
Heating and air conditioning are not regularly provided on Sundays, holidays, or after normal business
hours. If you would like heating or cooling service at these times, please send a written request
notice to the Management Office at least 48 hours in advance to schedule this service.
Special air conditioning or ventilation may be needed for Tenants’ computer facilities, conference
rooms, or personnel-intensive staff areas. We can aid you with the design and installation of
additional vents or equipment to meet special needs. Please contact the Management Office for
details concerning the requirements for this service.
Energy Management
In an effort to reduce the Building's single largest operating expense, energy costs, Building
Management has implemented an energy maintenance system, thereby reducing energy
consumption and the resulting escalatable operating expenses. The building is heated as needed,
however, a lower temperature is maintained in the evenings and on weekends with a night set back.
Interior lights are on timers and exterior lights are on timers and/or photocells.
You can help reduce the cost of electricity by ensuring that all calculators, radios, computers, copy
machines, coffee machines, and other heavy duty office equipment are turned off each evening. The
night cleaning staff has been instructed to use only minimal electricity and to turn off all lights when
they are finished cleaning any given area.
Services: Mail Service
Postal services are limited to sorting and delivering mail.
There is a U.S. Postal mail chute located in the lobby mail area. Collection times are Monday through
Friday: 1:15pm and 4:45pm, and Saturday at 1:15pm only.
There is also an overnight FedEx drop box for tenant use, located in the mail area of the Lobby.
The overnight FedEx that has placed a drop box in this area is listed below, along with their scheduled daily
pick up time.
Federal Express: Collection time Monday through Friday at 6:30pm
The Management Office requests that couriers who bring mail or express mail abide by the Building’s
delivery procedures. Mailbags and large package deliveries should not be brought through the main lobby.
The loading dock entrance should be used for these deliveries. Delivery personnel must also use the freight
elevator for deliveries requiring the use of a dolly or cart. Some tenants of the Building have couriers who
bring mail or express mail to their offices at times other than regular delivery times. If after hour deliveries
are to be made, they must be coordinated through the Management Office or lobby desk. Delivery
personnel must be authorized to enter the building by the appropriate tenant contact with prior written
notification to the Management Office.
Services: Miscellaneous Services
Colorado Plaza Towers also offers many amenities and special services for our Tenants. Please call the
Management Office for further information regarding any of these services.
Storage
The Building contains a number of storage units primarily in the basement level of the building. These
storage units are available for tenant use (subject to availability) at market lease rates. Please contact the
Management Office for additional information.
Window Washing
Each tenant space is provided both interior and exterior window washing three times per year. In order for
your windows to be cleaned properly, the Management Office asks that you keep the interior windowsills
free of books, plants, and other items that might block access for the window cleaners. Building
Management will advise you of the window washing schedule.
Exterminating
Occasionally there are problems associated with insect pests. Colorado Plaza Towers employs an
exterminator that services the public building space. If you need an exterminator to visit your suite, please
contact the Management Office to schedule this service. You should be prepared to give the exact location
of the problem. To assist with pest control at the Building, please store food in glass or metal containers
with seals.
Services: Recycling
Colorado Plaza Towers is a strong supporter of recycling efforts. We can assist you should you want desk
side recycling containers for each person in the office. Items that can be put in the container are:
White Papers: copy, letterhead,
computer
Colored papers: pastels only,
carbonless
Envelopes: empty white & pastel,
plastic windows
Direct mailing: opened, no adhesives
Coated papers: fax, brochure,
advertising
File folders: manila or pastel
only
*Newspapers: separate bin
If you have questions regarding the recycling of a particular material, please contact the Management Office.
Desk side recycling containers are to be emptied by the Tenant into the larger recycling container within
each Tenant’s suite which is provided by Building Management. The cleaning staff will empty the large
containers as needed on Monday, Wednesday and/or Friday.
It is imperative that the recycling containers contain only the categories described above.
The Management Office appreciates our Tenants’ participation in this important recycling program!
Click here to view Free Technology Recycling Day information
Colorado Plaza Towers is happy to announce that we will be holding an Earth Day Electronic Recycling
Drive a few days before Earth Day. To sign up to have your recyclable items picked up please contact Nidal
Allis at [email protected] or at 303-482-2207 with a list of items to recycle Each tenant will be
scheduled accordingly. If you forget to sign up we will have a recyclable electronic drop location on the dock.
Toma West is committed to environmental responsibility and sustainability. The recycling drive is
compliments of Toma West Management and Techno+Rescue.
Standard commercial rate of $0.25 per lb.-WAIVED for all Colorado Plaza Towers including Recycling-data
destruction-deposition.
*Exceptions: CRT Computer Monitors - $5 CRT Tube TVs under 24”- $10 over 24” -$20 charge. Please
have payment ready when your equipment is picked up or when you bring it to the drop location.
Brought to you by Toma West and Techno+Rescue
In addition, we will be collecting cell phones to recycle in the Management Office. The proceeds and the
refurtbished phones will go to Gateway Battered Women’s Shelter.
Services: Telecommunication
Electrical/Telephone, CRT Line Installation
Access to space occupied by other Tenants is sometimes required for the installation of electrical and
telephone floor outlets and CRT conduits. For health and safety reasons, we require any above-ceiling work
to be coordinated through the Building Engineers. Work of this nature is usually scheduled in the evening or
on weekends so as not to disrupt the Tenants during business hours.
Services: Service Costs
After hours heating and air conditioning costs: (Dependant upon outside air temperature and current
weather conditions, and your Lease Agreement)
Flat Plate Heating and Fans Please refer to your Lease Agreement for
rates
Please refer to your Lease Agreement for
Fans Only Cooling
rates
Flat Plate Cooling and Fans Please refer to your Lease Agreement for
rates
Mechanical Cooling and Fans Please refer to your Lease Agreement for
rates
Labor rates: (Include but are not limited to hanging pictures or white boards, installing coat hooks, door
stops, repair ceiling tiles damaged by others, etc.) (Does not include material costs) Unless stated
otherwise in your Lease.
Engineer regular time rate
Engineer overtime rate
Day Porter regular time rate
Day Porter overtime rate
$42.00 per hour
$55.00 per hour
$15.00 per hour
$25.00 per hour
Lock repinning
Install and repin new lock
Key copies
Code Key
Access card replacement
$35.00 per lock
$35.00 per lock plus material costs
$3.50 per key
$6.50 per key
$25.00 per card
Light Bulbs: Any light bulb that is not a building standard (2’x4’ light fixture, 2’x2’ light fixture, 1’x4’ light
fixture, exit lights, common hallway and restroom lights) will be billed to the tenant at the material purchase
cost including tax.
Services: Service Requests
For your convenience this handbook includes a work order system known as the Electronic Tenant Service
Request System. Please use this system to submit routine maintenance requests directly to the
engineering department, track the status of previously submitted requests, download important documents
and to communicate with the Management Office.
Simply click on the link below,
Enter your username and password
Choose the action you would like to complete
Click here to log into the Electronic Tenant Service Request System
Once you have logged into the system there are four options:
1. Complete a Maintenance Request Form
2. Update User Information
3. View Electronic Maintenance Request Log
4. Download Miscellaneous Administrative Forms
For detailed instructions for using the Electronic Tenant® Service Request System please see the following
pages or contact the Management Office.
Completing a Service Request Form
After logging in, click on the "Electronic Maintenance Request Form" Link. Users will be taken to a service
request form.
Step One- Confirm or complete all contact information.
Step Two- Choose the nature or type of request being submitted.
Step Three- If applicable provides details of the contractor to be used.
Step Four - Review all information thoroughly. Click submit.
You will receive conformation via e-mail that your request was submitted and received by Building
Management.
Updating User Information
Personalized user information is used to auto-fill the Electronic Maintenance Request Form for quick and
easy submission. In addition, accurate contact information will assist the management staff in expediting all
maintenance requests. Each user should check regularly to ensure that accurate information is on file.
Electronic Maintenance Request Log
This feature allows users to track and monitor all service requests they have submitted through the
Electronic Tenant® Service Request System. Service requests are sorted by month and will have the
current month displayed upon entry.
Miscellaneous Forms
Here users can download and print various administrative forms, reports and documents. In order to access
the forms and documents contained in this section, users must have Adobe Acrobat Reader 5.0 or higher
installed on their computers. This software is free and can be obtained by clicking here.
Questions regarding the Electronic Tenant Services Request System should be directed to the Management
Office.