Towards a Policy for Canada’s Penitentiaries The Evolution of Canada’s Prison System and the Transformation of the Correctional Officer’s Role (1950 - 2002) Towards a Policy for Canada’s Penitentiaries 2 Table of Contents Sommaire .....................................................................................................................4 Introduction ................................................................................................................17 I- The evolution of Canada’s Prison System (1950-2002).......................................19 1-A Typology of Prison Organization.....................................................................19 The Coercitive Prison Organization................................................................ ...20 The Normative Prison Organization..................................................................20 2-The Phases in the Evolution of the Penal Institution.......................................21 The First phase: Enlightenment.........................................................................22 The Second phase: The Warehouse.................................................................22 The Third phase: A remedial Approach............................................................23 The Fourth phase : Interaction...........................................................................23 3-The Major Reforms to Canada’s Prison System..................................................24 a) From Enlightenment to Warehouse..............................................................25 b) From the Warehouse to Rehabilitation.........................................................27 c) The Penitentiary Under Attack ......................................................................29 d) From Rehabilitation to Pluralism..................................................................32 e) Towards a Hierarchical..................................................................................34 f) Pluralism and Feminism..................................................................................39 g) Pluralism and Risk Management...................................................................41 h) Towards a Polarized and Conflictual Pluralism...........................................43 II –The Problem of Security in the Penitentiary.......................................................51 1-Portrait of the Situation ........................................................................................51 a) Inmates Murdere...........................................................................................52 b) Guards Murdered..........................................................................................52 c) Hostage Takings................................................ .............................................53 d) Grievous Attacks Against Prison Staff..........................................................53 e) Grievous Attacks Amongst Inmates.............................................................54 f) Inmate Suicides.............................................................................................55 g) Riots ...............................................................................................................55 h) Escapes...........................................................................................................56 i) Brawls (Severe...)..........................................................................................57 Towards a Policy for Canada’s Penitentiaries 3 2-The Bottoms Model............................................... ..............................................63 3-The Principle of Precaution...............................................................................72 4-What is a Penitentiary?........... ........................................................... .................76 5-Architectural and Functional Evolution of Canada’s Penitentiaries...............77 III-Prisonization and the Correctional Officer’s Role in this Process...................105 1-The Correctional Officer’s four Tasks..............................................................105 2- Prisonization or the Integration into the Prison Environment Function.....111 3- Prisonization and Reintegration into the Community...................................115 4-Prison Integration Routines...............................................................................116 a) Activities and Programs...............................................................................116 b) The Correctional Officer’s Authority..........................................................119 - Moral Authority............................................................................................119 -Legal Authority............................................................................................123 5-The Correctional Officer’s Job Description.....................................................125 a)The Security Task.......................................................................................126 b)The Tasks Related to Reintegration into the Community and Prison Integration.......................................................126 Conclusion : Towards a Policy for Canada’s Penitentiary...................................131 References.......................................................... .......................................................140 Towards a Policy for Canada’s Penitentiaries 4 Summary This study examines the evolution of Canada’s prison system and the transformation of the correctional officer’s role from 1950 to 2000. It is divided into three parts. „Part One In the first part, we shall explore the evolution of Canada's prison system in relation to the transformation of the correctional officer's role. The objective in this first part is to sketch the thrust of the transformations that have shaped Canada's prison system and the correctional officer's role within it, based upon a typology rooted in the evolution of the penal institution and drawing from the principal investigation reports that have made their mark upon the post-war federal prison system. In order to accomplish this, we shall examine the following subjects: - the forms that prison organization can take - the phases in the evolution of the penal institution - the major reforms that have been made to Canada's prison system. At the outset, we shall define, based upon four criteria (the decision-making process, the objective being sought, the means employed to reach this objective and the key position in the institution), the two major types of penal institutions: the coercive institution and the normative institution. The coercive institution is a centralized organization whose goal is to maintain order by means of discipline and a system of privileges, under the authority of the assistant warden in charge of security. Meanwhile, the normative institution is an organization that favours decentralization; it focuses upon reintegration into the community by means of persuasion and group-oriented living, under the responsibility of the program director. These two types of institutions are considered to be incompatible. Secondly, we shall describe the four phases in the evolution (tendencies) of the penal institution, on the basis of the nature of the relationships of power that characterize a prison. During the first phase, that of enlightenment, the inmate is isolated, cut off from society and almost totally dependent upon the guard –a unipolar authority. In the second phase, dubbed that of the warehouse, the inmates exist as a group opposed to that of the guards, where the latter must secure the former's cooperation in order to maintain order –a bipolar authority. During the third remedial phase, the offender achieves the status of an Towards a Policy for Canada’s Penitentiaries 5 individual; the prison opens itself up to society (training programs, parole); power is now shared between educators, guards and inmates –a tripolar authority. In the fourth interactive phase, society penetrates into the prison: the relationships of power become multipolar (offenders, correctional officers, educators, administrators, government, judges, the mass media and public opinion). From one phase to the next, power becomes more and more diffuse and the correctional officer's authority is progressively eroded. An evolution has occurred from a coercive institution to a normative institution, without ever existing as such as a finalized model. Thirdly, we shall apply the typology and evolutionary phases defined above to Canada's prison system. An examination of the investigation commissions and reports dealing with the prison milieu will elucidate the thrust of how this system has evolved. Several investigation commissions and reports have made their mark upon Canada's correctional system. The 1836 Special Committee for the Implementation of an Effective Prison System marks the transition from enlightenment to the warehouse. The 1849 Brown Commission signals the remedial phase. But it is not until the 1956 Fauteux Report that a genuine reform is carried out (rehabilitation programs, parole, etc.). In 1977, after noting the failure of the foregoing, the MacGuigan Commission attacks the reform and advocates a return to discipline, without however entirely challenging the achievements of the previous period. At the end of the 1970s and throughout the 1980s, the movement for the recognition of human rights, of which the feminist movement was a part, gains momentum. This movement will have significant repercussions upon Canada's prison milieu, as will be the case with the 1982 Canadian Charter of Rights and Freedoms. The 1988 Correctional Service of Canada Mission Statement advocates an ideology of active intervention and adopts a new mode of operation, namely, unit management. In 1989, the Task Force Report on Federally Sentenced Women proposes a new approach to correctional services for women, based upon communal living arrangements and a front line service provider role to be played by correctional officers. In 1996, the Arbour Report also advocates a return to the normative philosophy and endorses the new legal order based upon the rule of law and human respect. In point of fact, near the end of the 1970s, Canada's correctional system entered into its fourth evolutionary phase, that of interaction. Towards a Policy for Canada’s Penitentiaries 6 This phase is characterized by a syncretistic approach, where all the trends coexist within the prison, in a more or less equal and coherent fashion, under the burden of diverse social demands. Differing viewpoints meet head on. Prison democracy advocates the formation of a government of inmates in charge of managing the deprivation of their liberty (including discipline). Actuarial justice seeks to predict violence, by reducing the offender to a risk, to a “statistic”, who must be neutralized and kept (as in a warehouse) at a particular level of security. Over time, this pluralism becomes more and more polarized and conflictual. Neo-conservative penological theory, which emphasizes punishment and superprisons, and liberal penological theory, focused upon remedial justice, emerge as the only solutions to the prison problem. Remedial justice views positive interaction between individuals and a “culture of respect” of their rights as the ideal prison security framework (dynamic security). Moreover, this cultural approach to the problem of security is recommended by the 1999 Security Task Force Report, along the same lines as the reports on federally sentenced women. This report is typical of the interactive phase, where the dynamic security concept that it puts forward provides the means to integrate and rank several trends together (security, rehabilitation, risk management, democratization, etc.), but all in the direction of a greater normalization of the penitentiary. „Part Two In the second part of our study, we shall examine the problem of security in the penitentiary and more specifically that of violence. The objective in this second part is to demonstrate that our knowledge about violence in the penitentiary and the impact of the various reforms affecting security is embryonic, both quantitatively and qualitatively and that, accordingly, caution is imperative. This caution must be translated into a prison policy based upon striking a balance between opposing approaches: coercive and persuasive, static security and dynamic security. We will see, in the light of some concrete examples, that such a balance tends to come about as circumstances dictate, but also partially in reaction to events and under the pressure that is exercised by diverse actors. In order to accomplish this, we will sketch a portrait of the situation, analyze and critique the Bottoms model (the prevailing explanatory paradigm), make the case for the principle of exercising caution and we shall review the architectural and functional evolution of Canada’s penal institutions, by examining in depth the case of the special handling units and the institutions for female offenders. Towards a Policy for Canada’s Penitentiaries 7 To begin with, we will sketch a portrait of the situation. Contrary to what the Correctional Service of Canada (CSC) has been implying, there does not exist a falling trend with regards to violence in Canada’s penitentiaries. The major serious incidents that occur in Canada’s penitentiaries are natural (ostensibly) cyclical phenomena (inmates murdered, hostage takings, grievous attacks amongst inmates and inmate suicides) or random occurrences (grievous attacks against prison staff, riots, escapes from medium security penitentiaries, severe brawls). Depending upon the kind of violent incident under consideration, it is either a somewhat recurrent phenomenon or else something that can happen more or less predictably at any time at all. Each of the phenomena that has been recorded indicates that there is no genuine trend of decreasing violence in Canada’s penitentiaries. Although the total number of major incidents diminished as of 1995-1996, this number has remained stable subsequently; and, it is still too early to talk about any kind of underlying declining trend. On the other hand, the causal relationship between the CSC’s new prison philosophy, based upon dynamic security, and the decline under discussion has not been demonstrated scientifically. It appears more likely to be a coincidence. Indeed, a number of paradoxical events have occurred over the last few years, such as outbreaks of violence in the new penitentiaries built around the notions of dynamic security, outbreaks that have compelled the CSC to resort to static security measures, which measures could very well explain, at least in part, the decrease in the total number of major incidents! More generally speaking, violence in the penitentiary remains a complex phenomenon, with numerous poorly understood underlying causes, which are difficult to quantify accurately and objectively, and tricky to subsequently relate to specific policies. Several prevailing notions must be challenged, including the one that claims that inmate violence against guards is sporadic and only represents a small proportion of prison violence. Contradictory phenomena would rather seem to be at play here: the normalization of the penitentiary, in some cases, appears to improve relations between inmates and correctional officers, while in other cases, seems to be undermining these relations, a deterioration that is revealed by an increase in everyday violence and the risks of violence against correctional officers (nominally and moderately serious incidents that are not recorded by the CSC). After initially drawing a distinction between order (patterns of stable social relationships) and control (an assortment of routine practices), the three major approaches towards reaching a dynamic social equilibrium (mutual interest, Towards a Policy for Canada’s Penitentiaries 8 coercion and consensus based upon norms and values) and the three criteria underlying legitimacy (compatibility with the law, morality and shared beliefs), Bottoms puts forward a theoretical model to explain “prison peace”, based upon eight factors that are in conflict one with the other (legitimacy, structural constraints, reward/punishment system, physical constraints, incidents that have marked the penitentiary, the prison staff’s philosophy and skills). The studies used by Bottoms to build his model expose six situational and temporal contexts that are conducive to violence. Bottoms concludes that attacks against prison staff take place at the rubbing points of the prison’s social order, when correctional officers are exercising their authority. Bottoms model is a theoretical model, built upon an assortment of case studies and narrow investigations, which has not been tested empirically. Indeed, the virtue of his model is its ability to demonstrate how the same decision is capable of producing opposing outcomes. The liberalization of the penitentiary (the reduction of physical constraints, the development of direct surveillance and the multiplication of interactions between prison staff and inmates) may just as well lead to an increase or a decrease in the level of violence. And, as some experiences have also shown, it might just simply lead to displacing or creating new rubbing points and causes of friction, or then again to the entirely random occurrence of violence. Bottoms defines the penitentiary as a relatively stable dynamic system, while in reality, it far more resembles an unstable dynamic system, constantly threatened by disorder and difficult to predict. In an unstable system, trivial causes may give rise to profound consequences; nominally or moderately serious incidents can potentially turn into serious incidents. Also, prison peace (order and control) is not the most significant phenomenon in the penitentiary, but rather the clash between order and disorder, and the transition from one to the other. The principal problem that has to be addressed from then on is one of managing the tension between order and disorder. And the best way to do this is to combine and balance coercive and persuasive methods, static security and dynamic security, direct surveillance and indirect surveillance. This new conception of the penitentiary calls for the exercise of caution. Thirdly, we propose to apply the principle of precaution to the major reforms that affect Canada’s prison system. We draw a distinction between the notions of danger (an actual known threat) and risk (the probability of a dangerous event occurring), the notions of prevention (reducing the likelihood of danger at the source) and protection (reducing the seriousness of danger), as well as the more traditional notions of prevention/protection and precaution. The principle of precaution is an action principle that compels us to prevent potentially Towards a Policy for Canada’s Penitentiaries 9 serious danger from happening, without waiting to know what actual consequences might result from a given situation and without dispelling the scientific uncertainty pertaining to these effects. In a context of high risk and scientific uncertainty, the principle of precaution takes over from the principle of prevention. The consequences of ultra-liberal and neo-conservative prison reform are unknown and uncertain; these reforms risk causing major social and institutional damage. We have no choice but to avoid these potentially serious damages. The principle of precaution requires that a constant balance be maintained between opposing and extreme trends, in order to minimize the risks embodied by certain phenomena, about which we do not know their more or less long-term effects. It demands that the CSC adopt a conscious and carefully thought out prison policy, based upon striking a balance between coercion and persuasion, as well as between dynamic security and static security. Fourthly, we shall define the notion of a penitentiary. A penitentiary is not merely a brick building, with bars and gates, nor a university campus, nor a prison without walls (virtual prison). Regardless of the form it takes, the penitentiary is a zone characterized by separation and segregation, which in itself constitutes a sub-system within society. Fifthly, we shall trace the architectural and functional evolution of Canada’s penitentiaries. By examining the history of penitentiaries, we shall demonstrate that the balance between coercion and persuasion, between static security and dynamic security, tends to materialize as circumstances dictate, in reaction to events and bit by bit, under the pressure that is exercised by various actors who defend opposing interests and approaches. We will also show that this more or less spontaneous process generates confusion and incoherence, while wasting a good deal of time, energy and money; and that things will continue along this path as long as the CSC does not carefully think through and officially adopt a prison policy based upon striking a balance between the opposing approaches. In the traditional penitentiary, spatial segregation and its corollary, the fence, prevail. Contemporary penitentiary design challenges the “architectural cleavage”, the principles of separation and the fence at each of the levels of spatial organization (between the penitentiary and society, and within the institution itself). However, the penitentiary's evolution has not really been linear, as the CSC would appear to believe. It resembles more of a swing between opening traditional penitentiaries and closing new penitentiaries, between dynamic security and static security, in other words, between reforming activism and objective constraints. The architectural cleavage and the Towards a Policy for Canada’s Penitentiaries 10 former modes of operation are not simply remnants from the past or then again a mundane transition phase along the road to the ideal penitentiary (the prison without walls). The evolution of the special handling units (SHU) and the regional institutions for women (RIFW) are two fine examples of rebalancing. The evolution of the SHU provides us with a good example of rebalancing in favour of normalization and static security. This example demonstrates that should it be necessary, rebalancing in favour of normalization (reintegration programs) and dynamic security (limited control, control via the interaction between employees and offenders) in the special handling units must not be done to the detriment of static security, and that the problems encountered cannot be resolved by perpetually side stepping the real issues, by repeatedly formulating yet another new program. The evolution of the institutions for women provides us with another relevant example of rebalancing in favour of static security and the spatial segregation of different categories of female inmates and this, all the more so since the CSC is planning to apply the institution for women model to the penitentiaries for men. This example demonstrates that the CSC, driven by necessity, partially recreated the traditional penitentiary right within the regional institutions for women. In the first regional institutions for women, static security was barely evident. These institutions did not have a maximum security unit. Following a number of violent incidents, the CSC decided to increase the static security measures, by reintroducing the perimeter fence, the control and detection system and limits on moving about depending upon the level of risk represented by the female offenders; as well as by creating Secure Units to accommodate the female offenders classified as maximum security risks; by formulating a normalized instrument to reassess the level of security of female offenders; by developing an intensive behaviour management program and finally, by creating Structured Living Environment houses for female inmates with serious mental health problems. The CSC was thus acknowledging that it had gone too far in neglecting security within the institutions for women and that it had underestimated the level of risk represented by female offenders, when judging them to be far less violent than the men. On the other hand, the CSC has not fully understood that the so-called “situational” violence perpetrated by women (violence directed against people they know) could easily turn its sights against correctional officers. By counting too heavily upon the development of interrelations between female inmates and prison staff, upon relational intimacy, the risk of violence increases. Getting to really know the female inmate does not necessarily represent the best of protections. Towards a Policy for Canada’s Penitentiaries 11 Despite all this, the CSC has not modified its policy pronouncements. The ideology of the CSC and the partisans of liberal penology echoes, throughout the proposals made by the investigative committee on the Security Norms in the Institutions for Women, in the imbalance between static security and dynamic security measures, as pertains to prison staff and their placement. The rebalancing within the institutions for women in favour of static security remains incomplete. Even though the CSC claims to employ an integrated approach, the institutions for women will still be based upon the notion of dynamic security. The CSC is incapable of conceiving of a genuine balance between the two forms of security. „Part Three In the third part of our study, we shall explore prisonization, the integration of inmates into the penitentiary and the correctional officer's role in this process. The objective in this third part is to demonstrate that there is not only one alternative, one single choice that is available to correctional officers: security and/or reintegration into the community. Amongst the correctional officer's primary formal and informal functions, we shall discover, identify and describe the integration into the prison environment function. This function differs from the reintegration into the community function and is likely to become the fundamental issue in the technical division of labour within the penitentiary. In order to fulfil the objective of part three, we shall delve into four subjects: the correctional officer's primary functions, prisonization or the integration into the prison environment function, prisonization and reintegration into the community, the key prison integration routines and the correctional officer's job description. At the outset, we shall describe the correctional officer's status in the prison milieu and their four primary tasks. The correctional officer is deemed a subordinate civil servant who doesn’t participate in the formulation of prison policy. In the scholarly literature, three major functions are attributed to the correctional officer: the security function, the service function (looking after inmate needs) and the reintegration into the community function. The security task is the correctional officer's primary function; the tasks related to reintegration into the community are a secondary function. The correctional officer's three major functions contradict one another. The service function is at odds with the security function, which demands that the officer remain in a position of authority and respect. The development of various activities to support reintegration into the community increases the circulation of goods and Towards a Policy for Canada’s Penitentiaries 12 people in the prison and sends correctional officers back to their security task. Should we surmise, as several people do, that it would suffice to prioritize the reintegration into the community function in order to remove all the contradictions that burden the penal institution? Reintegration into the community is a penological model based upon the prison opening up to the community and upon the notion of the inmate's eventual release. This model thwarts the offender from “living for the moment and behind the walls”; it encourages the inmate's psychological escape. According to the specialists, the normative institution must be very selective. Reintegration into the community is not suitable for a majority of inmates, namely, for those people serving medium and long-term sentences. What does one do then with these offenders? Must we conclude that only one alternative exists for correctional officers: security and/or reintegration into the community? In fact, the correctional officer fulfils a fourth function: that of integration into the prison environment. Secondly, we shall explore the “prisonization” phenomenon. The latter was the focus of penological research from the 1940s to the 1980s. Prisonization, which is measured by the conformity of the inmate's values with the values of the prison staff, translates the phenomenon of the integration of inmates by the prison milieu and may be classified as a function of their incorporation into the prison environment. Prisonization is fostered by both universal and individual factors (a new lifestyle, the length of the inmate's sentence, an absence of relations with the outside, dependency upon the guards, etc.). The integration of the inmate into the prison milieu is a cyclical phenomenon with a slight negative tendency. This negative tendency can be explained by the prospect of returning back into the community. The problem is that the transformations that have marked the prison milieu over the past decades (the prison's increased permeability to the community, the improvement in the inmate's living conditions and the modification of the relationship of power between offenders and correctional officers) have played a role in neutralizing the process of the inmate's integration by the penal institution. Today, prisonization can no longer be measured by the conformity to values, but more modestly by the conformity of the inmate's behaviour with what is required by the institution. Thirdly, we shall study the link between prisonization and reintegration into the community. Prisonization doesn't make irreversible changes to the values and behaviour of individuals; it is neither the cause of a failure to reintegrate into the community nor that of a repeat offence. Much to the contrary, integration into the prison environment would favour, to some extent, reintegration into the community. In reality, prisonization and reintegration into the community are simultaneously complementary and contradictory. They are two facets of the same phenomenon, integration into society. They clash when they are put into Towards a Policy for Canada’s Penitentiaries 13 action at the same time and in the same place and, they complement each other when they are arranged sequentially over time, in different physical locations. Integration into the prison environment is a prerequisite to reintegration into the community. What distinguishes the measures geared towards integration into the prison environment from the measures designed for reintegration into the community is their focus. Integration into the prison environment measures are focused upon life within the prison walls, the here and now, while reintegration into the community measures are focused upon life in the community, elsewhere, at some later date. The place where integration into the prison environment occurs is the maximum or medium security penitentiary, while the locus for reintegration into the community is the minimum security penitentiary or the halfway house. Fourthly, we shall review the key prison integration routines, routines that the authors frequently confound with the means used to control and reduce tension within the prison. There are two key measures that foster integration into the prison environment: activities and programs, on the one hand, and the correctional officer's authority, on the other. Integration into the prison environment is conditional upon keeping busy. The nature and finality of what is being done are just as important as the simple fact of doing something. Generally speaking, the activities and programs geared towards reintegration into the community do not favour the integration of inmates into the prison environment. The purpose of an activity or program must be compatible with the needs of the prison milieu and not solely with those of the community. There are too few activities and programs geared specifically towards integration into the prison environment. The correctional officer's moral and legal authority is the second key to successfully integrating inmates into the prison environment. Their moral authority grows out of the relational process. It is based upon communication, keeping one's distance, etiquette, services rendered (as distinct from mandatory tasks) and professional principles. Communication and the services rendered are the two cornerstones of the correctional officer's moral authority. Communication secures the inmates' cooperation. Rendering services enables the correctional officer to build some discretionary room to manoeuvre. Meanwhile, the correctional officer's legal authority is rooted in formal disciplinary procedures. But this authority is based far more upon the deterrent effect of the punishment than the actual punishment itself, which weakens the relational process, undermines the officer's authority when it is not enforced, and is often interpreted as a lack of know-how by authorities. By selecting which offences to deal with, or by imposing informal penalties, correctional officers extend their discretionary power to disciplinary procedures. But, to avoid weakening their discretionary power in granting privileges and enforcing regulations (to avoid the inflationary spiral of delinquent demands and behaviour), correctional officers must be in a Towards a Policy for Canada’s Penitentiaries 14 position to enforce their authority, and over and above the foregoing, to maintain a balance between their moral and legal authority, in as much as society provides them with the means to do so, which is no longer the case today. Fifthly, we shall describe the occupations of correctional officers I and II, as defined by the CSC. The tasks of correctional officers I and II are numerous and complex. They pertain to the functions of security, looking after inmate needs, reintegration into the community and integration into the prison environment. The tasks related to security and reintegration into the community are explicit, while the tasks related to looking after inmate needs and integration into the prison environment are implicit. The tasks of a level I officer pertain primarily to the security function, while those of a level II officer pertain primarily to the reintegration into the community function. The tasks of a correctional officer I related to reintegration into the community are combined into two categories: participation in case management and participation in program development and implementation. Their participation, however, is fairly symbolic. Two additional categories supplement the tasks of a correctional officer II: participation in essential activities and influence upon inmate behaviour. These latter tasks are what most directly call upon the officer's moral authority. They are implicitly linked to integration into the prison environment. Level II officers will also play a more important role than level I officers in case management tasks and program development and implementation. When correctional officers II perform their case management tasks, and more specifically when they participate in planning day passes or the inmate's parole plan, this is precisely when their reintegration into the community function is most at odds with their integration into the prison environment function. For lack of time and means, the tasks performed by correctional officers differ considerably from those described by the CSC. Generally speaking, even though the correctional officer's tasks have been enriched, the latter have the feeling that their work is not acknowledged. Finally, we shall conclude with a description of a prison policy proposal that is more compatible with the recent evolution of Canada's prison milieu and with the objective interests of correctional officers. At the heart of this policy lies the principle of precaution embodied in the tasks related to integration into the prison environment, in equilibrium with the security task. The CSC's prison policy and routines are based upon the twin contradictions between the goal of security and of reintegration into the community, on the one hand, and between the objective of reintegration into the community and of integration into the prison environment, on the other. To change this situation in the prisons, it would not suffice to give priority to reintegration into the Towards a Policy for Canada’s Penitentiaries 15 community over security. The contradiction between reintegration into the community and integration into the prison environment would not be any closer to a solution. The alternative between security and/or reintegration into the community is not the only one available to correctional officers. In our opinion, another choice exists, which involves balancing the security function and the integration into the prison environment function, by upgrading the security function, on the one hand, and by recognizing and cultivating the integration into the prison environment function, on the other. In order that correctional officers can fully participate in the formulation of prison policy on the basis of their know-how, they must be recognized as professionals and no longer as subordinate civil servants. The two primary means that foster the integration of inmates into the prison environment are activities and programs, on the one hand, and the correctional officer's moral and legal authority, on the other. In order to ensure that inmates behave in accordance with what the prison requires, not only must activities and programs be developed that are geared towards prison integration, but they also must be made mandatory, and correctional officers should be given a more important role in their development and implementation. The correctional officer's moral and legal authority should likewise be reinforced. Generally speaking, the officer's discretionary powers in granting privileges and enforcing regulations have to be reinforced too, in order to secure the inmates' cooperation, all the while avoiding the inflationary spiral. These measures imply three major changes to Canada's prison policy: first of all, inmates would no longer be the top person in charge of their evolution in prison; secondly, reintegration into the community programs would only be dispensed two years before the inmate's prospective release; and, thirdly, the tasks related to integration into the prison environment would be assigned to correctional officers, while the tasks related to reintegration into the community would remain the prerogative of case management officers. The correctional officers' prison policy proposal cannot be implemented without a twofold equilibrium being established between the coercive approach and the normative approach, on the one hand, and between the needs of the prison milieu and an opening up to the community, on the other. Throughout its history, Canada's correctional system has been marked by acute tension and by a swinging back and forth between opposing objectives, namely, the protection of society via coercive measures and the protection of society via normative measures. As the examination of the investigation commissions and reports shows us, Canada's prison system has undergone four developmental phases: enlightenment, warehouse, remedial and interactive. But as it settles into its fourth phase, under the burden of opposing social pressures, some Towards a Policy for Canada’s Penitentiaries 16 observers have claimed that the objectives of the coercive method could be reached by simply pursuing the objectives of the normative method. In view of the nature and function of the penitentiary in our society, –a dynamic unstable system, constantly threatened by disorder and difficult to predict– the contradiction between the coercive and the normative methods cannot be resolved. The best model of security is one that combines both methods, by avoiding extremes (democracy and totalitarianism). The consequences of both ultraliberal and neo-conservative prison reform are unknown and uncertain. These reforms risk causing significant social and institutional damage. We thus have no choice but to apply the principle of precaution. It has become imperative to move away from a pluralism that generates disorder and incoherence to a limited, restrained and rational pluralism that ensures the integration of the inmates. The CSC must officially adopt a prison policy based upon a balance between opposing approaches. Over the past few decades, Canada's prisons have opened up to the community. The system of actors has become more complex. Power over and within the institution has become multipolar and diffuse, such that the penal institution is no longer evolving according to its own formulas and is poorly fulfilling its function. Power must be refocused and the prison must reclaim a certain autonomy with respect to society. Needless to say, the correctional officers' prison policy proposal will not resolve all the contradictions that characterize Canada's prison system, but it will greatly contribute to reducing them and making them a little more manageable. Towards a Policy for Canada’s Penitentiaries 17 Introduction The current state of affairs in Canada's penitentiaries may be described in a few sentences. There has been a wide-ranging deterioration in the prison climate. Prisons are poorly fulfilling their twin functions of security and rehabilitation. Internal tension has considerably increased over the past few years, without anyone managing to bring the situation under a semblance of control. Reintegration into the community is for the most part a failure and the penitentiary is incapable of integrating inmates. Correctional officers are profoundly dissatisfied with their professional status and their work, whose value is not properly recognized. The prison has become dysfunctional. How has this happened? And how can the situation be improved without professing to resolve the “prison question”? The CSN Labour Relations Department has commissioned us to undertake a research study of the evolution of Canada's prison system over the past fifty years in relation to the transformation of the correctional officer's role. This study has been undertaken with a bias towards the correctional officer's perspective. This implies not only putting correctional officers at the very heart of our study, but also formulating a prison policy proposal that corresponds to their particular interests, in other words, to their position in the social and technical division of work in the penitentiary. In contrast to several other researchers who have studied the prison milieu “du côté des surveillants de prison (from the perspective of prison attendants)” (to cite the sub-title of a book written by Dominique Lhuilier and Nadia Aymard), we have chosen to study it from outside the box, by espousing a bias that shields us from any false objectivity. Our study is divided into three major parts. The first part deals with the evolution of Canada's prison system in relation to the transformation of the correctional officer's role. The objective in this first part is to sketch the thrust of the transformations that have shaped Canada's prison system and the correctional officer's role within it, based upon a typology rooted in the evolution of the penal institution and drawing from the principal investigation reports that have made their mark upon the post-war federal prison system. The second part of our study addresses the problem of security in the penitentiary and specifically that of violence. The objective in this second part is to show that our knowledge about violence in the penitentiary and the impact of the various reforms affecting security is embryonic, both quantitatively and Towards a Policy for Canada’s Penitentiaries 18 qualitatively and that, accordingly, caution is imperative. This caution must be translated into a prison policy based upon striking a balance between opposing approaches: coercive and persuasive, static security and dynamic security. We will see, in the light of concrete examples, that such a balance tends to come about as circumstances dictate, but also partially in reaction to events and under the pressure that is exercised by diverse actors. The third part of our study deals with prisonization, the integration of inmates into the penitentiary, and the correctional officer's role in this process. The objective in this second part is to demonstrate that there is not only one alternative, one single choice that is available to correctional officers: security and/or reintegration into the community. Amongst the correctional officer's primary formal and informal functions, we shall discover, identify and describe the integration into the prison environment function. This function differs from the reintegration into the community function and is likely to become the fundamental issue in the technical division of labour within the penitentiary. We conclude by formulating a prison policy proposal that is more compatible with the recent evolution of Canada's prison milieu and with the objective interests of correctional officers. At the heart of this policy lies the principle of precaution embodied in the tasks related to integration into the prison environment, in equilibrium with the tasks related to security. In order to properly carry out our study, we have availed ourselves of the principal research studies that have examined the prison milieu and prison guards over the last decade. Even though we have often adopted a different point of view, our study owes a significant debt to those done by Stastny and Tyrnauer, Bottoms, Clemmer, Wheeler, Chauvenet, Orlic and Benguigui, Lhuilier and Aymard, Lemire, Laplante, de Vacheret and numerous others, from whose work we have often reproduced certain formulations. We do not claim to have resolved the “prison question”. We are also more than aware that the subjects we are examining here often stir up controversy and that in the final analysis, the real issue at hand is the very nature of the work performed by correctional officers. Towards a Policy for Canada’s Penitentiaries 19 I- The Evolution of Canada’s Prison System (1950-2002) In the first part of our study, we shall explore the evolution of Canada's prison system in relation to the transformation of the correctional officer's role1. The objective in this first part is to sketch the thrust of the transformations that have shaped Canada's prison system and the correctional officer's role within it, based upon a typology rooted in the evolution of the penal institution and drawing from the principal investigation reports that have made their mark upon the post-war federal prison system. In order to accomplish this, we shall examine the following subjects: the forms that prison organization can take, the phases in the evolution of the penal institution and the major reforms to Canada's prison system To our knowledge, an overview of the evolution of government policies and the orientations of the Correctional Service of Canada (CSC) does not exist. We have thus had to "patch one together" from a smorgasbord of sources. Beginning with a typology of prison organization, we have pinpointed the major reforms that have shaped Canada's prison system in the phases of the evolution of the penal institution, as defined by Stastny and Tyrnauer, which has not been done up until now. An enormous amount of work remains to be done. We hope that we will have modestly made a contribution to the task. 1- A Typology of Prison Organization From an organizational perspective, there are two major types of penal institutions: the coercive institution and the normative institution. Between these two types, there are blended institutions, which are more or less coercive or normative. In each type of institution, authority will be ensured by one key person, while the guards' main function and the importance of their role will differ, and this, according to the nature of the institution2. 1 The terms guard, prison attendant, correctional officer and corrections officer are all synonymous. The academic literature uses the terms guard and prison attendant, while the Correctional Service of Canada, uses the term correctional officer. 2 LEMIRE, 1990. Towards a Policy for Canada’s Penitentiaries 20 The Coercive Prison Organization A coercive prison organization is autocratic (hierarchical), centralized (from the standpoint of decision making, information and communications) and charismatic (leadership plays a dominant role). It is based upon brutal force and passive obedience (physical strength, fear, isolation, threats, privileges, etc.). Its primary objective is maintaining order. This is what characterizes traditional penal institutions. Order is ensured by a system of privileges. Such a system involves granting rewards and favours to inmates in exchange for their cooperation and support (calculated). Through negotiations and bartering, the institution's staff buys peace, and will exercise greater or lesser tolerance in their enforcement of a multitude of internal regulations. Disciplinary measures guarantee compliance with tacit agreements. Accordingly, informal mechanisms spring up where staff and inmates work out a relationship of interdependency, of "corruptive reciprocity" (internal rules and justice are sacrificed for the maintenance of order). Indeed, in coercive institutions, the system of privileges is the prison staff's essential work instrument 3. In these institutions, the key person is the assistant warden in charge of security. The latter oversees the prison population via informal surrogate leaders. By granting privileges to the prisoner elite, and through them to the mass of inmates (better jobs, greater freedom of movement, extension of recreation periods, etc.), loyalty to the institution is reinforced. Meanwhile, the guards are assigned a second role. They negotiate less important privileges. However, due to the daily contact that they have with the mass of inmates, the guard/inmate system of privileges is more stable than the assistant warden/surrogate leaders system. Hence the fundamental role played by the guards in maintaining order and security. The Normative Prison Organization The normative prison organization prefers a more egalitarian approach (decentralization of decision making) and gives priority to interpersonal relations (exchanges, discussions, consultations and consensus). It is based upon persuasion, participation, accountability, motivation, voluntary and positive allegiance and upon the recognition of inmate rights. It's primary objective is reintegration into the community. Order 3 SYKES, 1958; cited by LEMIRE, 1990. Towards a Policy for Canada’s Penitentiaries 21 and security are secondary concerns. Authority is imposed as a last resort, in compliance with the rules (an end to arbitrariness). This type of organization will exist in institutions whose primary mission is rehabilitation. Group-oriented living –at the unit level, the cell block level and the district level– is the preferred remedial instrument in normative institutions. The educator/inmate relationship is a microcosm of society, a symbol of the outside world. Learning how to live in a group is like learning how to live in society, how to recognize and internalize its norms. Group-oriented living provides the means for a degree of "normalization" of the prison milieu; and, from there, it generates a certain order and stability. The key role in a normative institution is no longer played by the assistant warden, but by the remedial program director and/or by their assistant. The key people are qualified employees, who have authority and specific skills, who work in the cell blocks or living units: team leaders and professional educator-facilitators. With the relaxing of security, the guard's stature is downgraded and ambiguous. An attempt is made to transform the latter into a front line educator. On an organizational level, the two penal institution models are deemed incompatible, even contradictory. Institutions whose primary objective is the maintenance of order and security are necessarily coercive, while institutions whose primary mission is of a psycho-cultural nature (reintegration into the community) are necessarily normative. Normative institutions consent to greater liberty for inmates and tolerate greater disorder, a reflection of society itself. Coercive institutions cannot seriously claim to rehabilitate offenders. The two types of institutions are incapable of pursuing and attaining both objectives simultaneously. Coercive control and helping relationships are an antinomy, just as much as rehabilitation and maximum security 4. 2- The Phases in the Evolution of the Penal Institution The organizational form of the penal institution has evolved over time, and the guard's role has evolved in conjunction with the latter. The evolution has been from a coercive institution to a normative institution. However, the evolution has not been linear. It has taken the form of a broad tendency, without ever turning into a pure replica of 4 LEMIRE, 1990. Towards a Policy for Canada’s Penitentiaries 22 either of the above, such that the majority of prisons today are institutions with a somewhat blended orientation, more or less coercive or more or less normative, as the case may be. According to Stastny and Tyrnauer, the prison milieu has undergone four major phases in its evolution since the XIX century, which correspond to four major types of prisons 5. The First Phase: Enlightenment The first phase, with its roots in religion, is one of enlightenment. The inmate is called upon to mend his/her ways through penitence (hence the word "penitentiary") and good work habits. The prisoner is isolated, reduced to silence, confined to a solitary cell, with no group activity, cut off from society and totally dependent. The relationship of power that characterizes this type of prison is unipolar (unidirectional): the guards exercise power over the inmates. Compromise and negotiation simply do not exist. The prison is a totalitarian institution6. The Second Phase: The Warehouse The second phase, of a utilitarian nature, is the prison as warehouse. The religious ideal gives way to pragmatism. The principal function of the prison is no longer to make the inmate mend his/her ways but to neutralize him/her. The traditional coercive institution is born, in response to the form that is taken by the inmates' spontaneous social organization and to the rise in individual and group violence. The inmates now exist as a group. They have their own code of ethics (loyalty, selfcontrol, straightforwardness, courage, and solidarity) and their very own hierarchy. The prison is no longer a purely totalitarian institution, although it still remains cut off from the community. The relationship of power is transformed: from unipolar, it becomes bipolar; guards against inmates. The relationship becomes antagonistic. Order in the prison (the absence of disorder) and security are no longer ensured exclusively by coercion (punishment, separation, isolation). The guard needs the inmate's cooperation. To fulfil their tasks, the guards must constantly rely upon compromise and negotiation. The system of privileges is put into place. 5 6 STASTNY, TYRNAUER, 1982; cited by LEMIRE, 1990. GOFFMAN, 1968; FOUCAULT, 1975. Towards a Policy for Canada’s Penitentiaries 23 The Third Phase: A Remedial Approach The third phase is the remedial stage, or the scientific treatment of criminality. Its aspirations mark somewhat of a return to the first phase. The principal function of the prison is no longer to neutralize the inmates, but to rehabilitate them based upon a medical and educational paradigm. The goal is to reintegrate prisoners into the community, and they are now considered as people, as individuals with specific needs. In order to accomplish this, a dialogue is launched between the prison and the community (the community penetrates behind the prison walls and the prison goes out into the community!). On the one hand, the prison calls upon social science and health care professionals to formulate and provide a series of treatments, as well as training and educational programs. On the other hand, the sentence to be served by the inmate is split up between the prison and the community (parole). The classical coercive order is profoundly under attack. The power relationships are also transformed. They become tripolar. Power is now shared between educators, guards and inmates. The Fourth Phase: Interaction On the one hand, the prison opens up more forthrightly to the community, reclaiming its responsibility for the norms of social functioning (normalization). With the surge in individual freedoms, the inmates acquire rights that go beyond the needs that were being taken into account during the previous phase. The prisoners' conditions of confinement improve. But henceforth, more privileges have to be granted to the inmates in order to get their support. The system of privileges leads to an inflationary spiral that calls into question the very nature of the prison milieu. On the other hand, the community penetrates into the prison, and more profoundly influences the institution's management approach. The prison increasingly reflects social divisions and antagonisms. The action system becomes more complex. Internal and external groups and conflicts of interest shape the prison's functions and the nature of the relationship of power. In an effort to respond to these numerous demands, the prison becomes polyfunctional: punitive, dissuasive, neutralizing, remedial, democratic, etc. Confusion and incoherence settle in, all in a context of budget constraints. From this point onwards, the prison organization appears to be the product of the forces that make themselves felt, rather than the fruit of consultation and rationality. The former tripolar Towards a Policy for Canada’s Penitentiaries 24 relationship of power now becomes multipolar. Power is shared between inmates and their committee, guards, educators, as well as local, regional and top level administrators, Governments, judges, the mass media and public opinion. The warden metamorphoses into a simple mediator, often incapable of balancing the many competing forces that are present. As the prison becomes more and more permeable to the community (a process whereby totalitarianism fades away), power becomes more and more diffuse. The guards are the big losers in this evolution. From one phase to the next, they witness their power wither away, going from absolute power to power that is challenged by the inmates, then shared with the educators, until finally the contemporary disintegration of whatever was left. 3- The Major Reforms to Canada’s Prison System The commissions and investigation reports dealing with the prison milieu, and more specifically with various events that have occurred in Canada's prisons, make clear to us the thrust of the evolution of the federal correctional system. Over the past few decades, numerous reports have been written. Within the limited framework of the present analysis, it would be difficult to undertake an exhaustive study of the foregoing. However, the various commissions and investigation reports are not all equally relevant. Five reports and three documents have particularly made their mark upon the post-war federal correctional system: the 1956 Fauteux Report, the 1977 MacGuigan Report, the 1989 Task Force Report on Federally Sentenced Women, the 1996 Arbour Report and the 1999 Report of the Task Force on Security, the 1982 Canadian Charter of Rights and Freedoms, the 1988-91 Correctional Service of Canada Mission Statement and the 1992 Corrections and Conditional Release Act. These reports and documents signal breaks or at the very least shifts in the CSC's philosophy. They draw attention to the penological concerns, values and choices made at different periods. They accordingly led to many significant reforms that lie at the foundation of the contemporary sentence management model. Towards a Policy for Canada’s Penitentiaries a) 25 From Enlightenment to the Warehouse But in order to properly understand the evolution of Canada's prison system and the challenges that lie ahead, a look back into the past is essential. The penitentiary appeared at the end of the XVIII century as an alternative to corporal punishment, deportation and the death sentence. Prior to this period, inmates were kept in prison to await their trial or their punishment7. The first penitentiary was built in England in 1779, in line with the reformist theories of John Howard as summarized in his book The State of the Prisons in England and Wales. The first Canadian penitentiary, in Upper Canada, opened its doors in 1835, in Portsmouth. A penitentiary is distinguishable from a prison, which is characterized by overcrowding (one common room), unsanitary conditions (an absence of hygiene) and idleness (the inmates spend their day doing nothing). The former entails a new model based upon isolation (an individual cell), remedial labour (in isolation or in a group, which is mandatory most of the time), discipline and silence8. At that time, any illicit act is deemed a “fault”, a sin for which the criminal must atone through “penitence”. The inmate is deemed a “convicted offender” that society calls upon to reform himself/herself spiritually through meditation, and physically through hard work. He/she must take care of his/her own physical and psychological needs. Just as prison reform sparked many political debates at the end of the XVIII century, the development of the penitentiary provided fodder throughout the XIX and XX century. As of 1836, the Special Committee for the Implementation of an Effective Prison System wrote that “the sole purpose (for society) is to prevent the guilty party from henceforth doing any more harm to it” and that it may only “hope for his/her repentance and reform”9. 7 LEMIRE, 1990. LAPLANTE, 1989. 9 Cited by LAPLANTE, 1989, p. 116. 8 Towards a Policy for Canada’s Penitentiaries 26 The religious fervour to reform ("penitence") quickly gives way to the warehouse! But in 1849, the Brown Commission, appointed to investigate the administration of the Kingston penitentiary –an overcrowded penitentiary, marked by severe unrest and by a high rate of repeat offences committed by former inmates– condemned the failure of the reform. The commissioner blamed the failure upon authoritarianism (the excessive and arbitrary recourse to corporal punishment), the absence of discipline (undermined by favouritism towards certain inmates) and a lack of surveillance. He reiterated that the purpose of a penitentiary is to physically separate and segregate the inmates in order to encourage their moral development. To accomplish this, the commissioner proposed to reduce management’s power by enhancing the role and status of inspectors, the guardians of order in the penitentiary. Which is indeed what is done. At that point in time already, the penitentiary sets its sights upon a twofold objective: ensuring the protection of society and reforming the criminal. But the penitentiary remains, in point of fact, a warehousing facility. Over the next one hundred years, the inspectors’ conduct will give rise to repeated investigations; and they will each follow in the other's footsteps, reproducing the same observations and levelling the same criticisms at the penitentiary. The inmates’ conditions of confinement progress very slowly and parsimoniously: Sunday walks in the institution's yard, lights on in the cells in the evening, more frequent letter writing and reading privileges, gradual liberalization of the obligation to remain silent, replacement of the whip by isolation, of solitary confinement and the withdrawal of food by the cell (darkened) and bread and water diet, in the event of disruptive behaviour, a modest opening towards time off for good behaviour (about one sixth of the sentence, in 1868) and academic training courses are some of the measures that alleviate the harshness of the inmates’ living conditions, but that do not change the fundamental nature of the penitentiary. Towards a Policy for Canada’s Penitentiaries 27 To respond to the growth in the prison population, four penitentiaries are built between Confederation and 1880, along the lines of the Kingston model. We shall more thoroughly examine the architectural and operational evolution of Canada’s penitentiaries in Section II of this paper. In 1914, the MacDonnell Commission, after shedding light on all kinds of irregularities and wrongdoing in the penitentiaries, insists upon the necessity of undertaking a new reform. In 1921, the Biggar Committee (committee appointed to review penitentiary regulations and to modify the legislation governing penitentiaries) proposes replacing the restrictions and repression that characterize the penitentiaries of that period with a virtually scientific approach towards the inmate’s development and treatment. In 1938, the Royal Commission to Investigate the Penal System of Canada, presided by Joseph Archambault, which is troubled by the growing rate of criminality and repeat offences committed by inmates in Canada, as well as by the riots and inmate strikes that marked the period of the Great Depression, notes the almost complete absence of rehabilitation programs in the penitentiaries and recommends that British programs now be adopted 10. The commissioner's report emphasizes the importance of prevention and rehabilitation and recommends abolishing punitive measures. Discipline is indispensable, but it has to maintain a human face. The penitentiary as a warehouse facility is increasingly contested. b) From the Warehouse to Rehabilitation After the Second World War, the overcrowding in Canada’s penitentiaries gave rise to significant unrest. And as the problems continued to multiply, the Canadian Government created a new commission in 1953. The Fauteux Commission explains the failure of the Archambault reform by the fact that the latter was significantly incomplete and that it was poorly and only partially implemented11. 10 11 LAPLANTE, 1989. LAPLANTE, 1989. Towards a Policy for Canada’s Penitentiaries 28 The Fauteux Report, Report of the committee appointed to investigate the principles and methods employed by the remission service of the Department of Justice Canada was “written in reaction to the Dark Ages of the traditional totalitarian institution”12. Released in 1956, it marks the passage of Canada's penitentiaries into the third phase in the evolution of the prison system, namely, the remedial phase. The Fauteux Commission follows the same path as previous commissions, but does so more coherently. It digs deeper and generalizes the measures and proposals that had already been put forward by others. The Fauteux Report poses the problem of imprisonment and of its very nature. By proposing to more systematically formulate and administer rehabilitation and training programs, in order “to change how inmates behave”, it opens the door to the recognition of inmates as people and as citizens. By recommending to classify offenders according to their degree of dangerousness, it announces the arrival of risk management. But above all, by affirming that “monitored freedom replace imprisonment”, and by proposing the creation of a Board of Parole and a Parole Supervision Department, it paves the way for the implementation of a probation system and proclaims that there are alternative measures to imprisonment that will follow13. Classification, rehabilitation, training and probation all go together. Several recommendations from the Fauteux Report will ultimately be adopted. As of 1958, the Remission Service grants early parole, in order to improve the efficiency of the prison system and to alleviate the problem of overcrowding. At about the same time, the Federal Government implements a building modernization program geared towards adapting prison architecture to the new policies of rehabilitation and the scientific treatment of offenders. In 1959, the Correctional Planning Committee draws up a construction plan consisting of four types of penitentiaries: super-maximum security, maximum security, medium security and minimum security institutions. Over the next two decades, about forty penitentiaries will be built across Canada, twelve of which will be in the Province of Quebec. 12 13 LEMIRE, 2000, p. 6. LAPLANTE, 1989. Towards a Policy for Canada’s Penitentiaries c) 29 The Penitentiary Under Attack During the 1960s and 1970s a movement gains momentum in the West for the increased recognition of human rights, in which inmates' rights are not excluded. The latter mobilize their forces and make their conditions of confinement known by means of numerous riots, strikes and hostage takings –of which the most celebrated is the 1971 Kingston riot that will last five days–, thereby accelerating the pace of reform to Canada’s prison system. In 1971, following the Kingston riot, the Trudeau government makes rehabilitation the cornerstone of Canada’s prison policy. In 1973, the Correctional Investigator office is created, in order to consolidate the Government’s monitoring powers over the penitentiaries. In 1972, the Penitentiary Act is modified to outlaw corporal punishment. Henceforth, coercion is dissociated from physical punishment to be reduced to isolation. And, in 1975, Canada adopts the United Nations Standard Minimum Rules regarding the treatment of inmates. However, all of this was not sufficient to calm things down. The Kingston riot is followed by an extended period of unrest in several penitentiaries, and more specifically, in maximum security institutions. During the sole year of 1975-1976, 69 major incidents occur in Canada’s penitentiaries, including 35 hostage takings, resulting in 92 victims amongst whom one correctional officer loses his/her life; while only 65 major incidents are tallied between 1932 and 197414. As of March 1976, the Government announces a new penitentiary construction program with institutions that will be smaller and better adapted to the new philosophy. In fact, over the two decades that follow its implementation, the Fauteux reform is vigorously criticized. In 1969, the Ouimet Report calls attention to the discrepancies between the structure of the penitentiary and its rehabilitation mission. It recommends using smaller institutions, residential community centres and more appropriate classification services. In 1973, the Solicitor General observes in his report, The Criminal and Canadian Society: An Overview of the Correctional Process, that the advent of extramural and intramural treatment of offenders has not 14 CSC, 1991, p. 93. Towards a Policy for Canada’s Penitentiaries 30 emptied the penitentiaries. In 1976, the Law Reform Commission of Canada very categorically declares the penitentiary to be an unsuitable setting for rehabilitation15. However, the most virulent criticism will come from the 1977 MacGuigan Commission in their Report to Parliament from the Subcommittee on the Penitentiary System in Canada. This report reacts to the chaos that has settled into Canada's prison system subsequent to the reforms carried out in the 1960s and 1970s. The authors declare that imprisonment has proved to be ineffective and that, with a repeat offence rate ranging from 60% to 80%, the penitentiaries have failed in their two principal missions, namely, protecting society and rehabilitating offenders. The Government of Canada has needlessly spent millions of dollars. The third phase in the evolution of Canada's penal institutions draws to a close with an acknowledgment of failure. The report asserts that probation and parole are less costly alternatives to locking people up, to building penitentiaries, and no longer advocates imprisonment for specifically rehabilitation purposes. Nonetheless, the MacGuigan Report proposes to immediately undertake a thorough reform to solve the crisis that is undermining Canada’s penitentiaries. The Trudeau Government retains 53 of the 66 recommendations put forward, including that of hiring women as correctional officers and setting up elected inmate committees, as well as a grievance system for the offenders. The penitentiaries are called upon to become more democratic. The correctional democratization current is all a part of the evolving human rights and individual freedom movement that sweeps Western societies. The advocates of prison democracy portray it as the best solution to the problems of instability and violence besieging the penitentiary. It is, they argue, the only reliable penal institution management model. It is based upon a new distribution of power. After formulating their own charter, the inmates elect a Council by universal suffrage -the inmates' government. The notion of democratizing penitentiaries takes shape in the United States during the 1970s. Some experiments are conducted and various more or less elaborate approaches to democratization are put forward: democratization that is limited to the organization of recreational activities and consultations with the inmates’ 15 LAPLANTE, 1989. Towards a Policy for Canada’s Penitentiaries 31 committee; partial-democratization, involving participation in management, but excluding management of the disciplinary process and direct control over the guards; and extensive democratization, encompassing all of the institution's activities, with the warden, however, conserving paramount authority. In this third form of democratization, the inmate Council has the power not only to manage the institution’s day-to-day activities, but also the disciplinary process. The inmates themselves exercise power over their deprivation of liberty; they are responsible for their delinquent behaviour and for their rehabilitation. In some ways, they are their own guards! as the real guards’ prerogatives are for the most part taken away from them, they are transformed at best into educators, and at worst, into passive witnesses 16. All the attempts at extensive democratization (Sing-Sing, WallaWalla, etc.) have been failures. Most of the time, this solution was adopted to prevent crisis situations or looming riots. Democracy and the penitentiary are by their very nature an antinomy. Prison democracy is not compatible with the inmate’s situation where their liberty has been taken away from them. It leads to far-fetched demands, the reinforcement of delinquent oligarchies within the institution and, in the end, to a genuine assumption of power! It is not only a bogus solution that is dangerous for the guards, but a tactical demand put forward by people who seek to abolish the penitentiary (the abolitionists), with the inmates at the very top of this list. But the MacGuigan report does not go so far as to propose extensive prison democracy. It does not reject the established order, much to the contrary: “All the needs of the Canadian Penitentiary Service are embodied in the term discipline. By discipline, we essentially mean an order that is imposed upon behaviour in pursuit of a given goal”, reads the report17. A new order must thus be introduced that is based upon managerial rationality, regulations and procedures. 16 17 LEMIRE, 1990. Cited by LEMIRE, 2000, p. 6. Towards a Policy for Canada’s Penitentiaries d) 32 From Rehabilitation to Pluralism Indeed, near the end of the 1970s, Canada’s correctional system enters into the fourth phase in its evolution, that of diversity, a phase during which all the trends come into play (punitive, dissuasive, neutralizing, remedial, democratic, etc.), as long as the protection of society is ensured. This period is characterized by an increasingly syncretistic approach, where several trends are allowed to co-exist, in a more or less coherent fashion, in order to better respond to various competing social pressures. Generally speaking, the coercive and normative methods are deemed to share the same objectives. Discipline is considered a means to reform and rehabilitate, while normalization becomes a means to maintain order and security. During the 1980s, the movement for more and better recognition of human rights surges forward and intensifies. In 1980, the Supreme Court of Canada writes that people who are incarcerated do not lose their rights as citizens. In 1982, the Federal Government adopts the Canadian Charter of Rights and Freedoms. The Charter will have significant repercussions upon the Correctional Service of Canada, compelling it to respect the rights of offenders and to grant increasing importance to the judicial process. Under the terms of the Charter, “an offender retains all the rights of an ordinary citizen, with the exception of those that have been taken away from him/her under the terms of the law (pursuant to explicit provisions in the law) or by virtue of the fact, unavoidably, of his/her imprisonment”18. The rights of offenders will be clearly set out over the ensuing years in the Corrections and Conditional Release Act, as well as in the policies of the CSC and the NPB (National Parole Board). The Charter entitles offenders to address the federal courts when they believe that their rights have not been respected. The movement for the recognition of human rights, and in particular that of inmate rights, surfaces in the triple context of a growing prison population, due to an increase in drug trafficking and sexrelated crimes, budget belt-tightening and an increase in prison violence coming from the increased use of drugs and alcohol in the institutions. 18 CSC, 1999, p. 44. Towards a Policy for Canada’s Penitentiaries 33 In 1984, the Government creates the Prison Administration Advisory Commission, presided by the rector of the University of Ottawa, Mr. John Carson, to formulate solutions to all of these problems. Several of the 56 recommendations from the Carson Report emphasize the importance of finding viable alternatives to imprisonment and of conducting research on violence in the penitentiary. The Commission predicts that there will be more and more offenders who are violent, disturbed and sentenced to serve lengthy prison terms in Canadian institutions. Even more ominous, violent behaviours will increase and become the norm, the dominant model of behaviour, such that penitentiaries will transform inmates into increasingly dangerous criminals and will be unable to ensure the protection of society. Overcrowding (sharing a cell) combined with increased drug use will lead to a considerable upsurge in stress, violence and suicides. The commissioner recommends attacking drug use and drug trafficking head on by carrying out searches, blood tests and urine tests 19. Surreptitiously, the prison order is being confronted and threatened from within. As we shall see later in Section II, our knowledge about violence in the penitentiary is still very sketchy. Towards the end of the 1980s, the penitentiaries are overflowing with inmates. Instead of building new institutions, or shortening the length of the inmates’ sentences -which would not have pleased the electorate-, the Government decides to have release on parole begin sooner. It bases its decision upon a research study conducted in 1986 in the ten Ontario federal penitentiaries. The research project, commissioned by the Solicitor General of Canada and carried out by Professors Zambie and Porporino from Queen’s University, demonstrated that imprisonment was ineffective in eradicating criminal behaviour. The penitentiary acts as a sort of machine that makes time stand still, that “freezes” the inmates’ anti-social behaviour up until the time they are ultimately released. The chances of modifying criminal behaviour would be higher if rehabilitation programs were dispensed either at the end or the very beginning of a sentence, hence the futility of having the latter remain in effect. Penitentiaries and long term imprisonment should thus be reserved primarily for serious offenders and hardened criminals. 19 HARRIS Michael, 2001, p. 162-163. Towards a Policy for Canada’s Penitentiaries 34 The Correctional Service of Canada is at a crossroads. Imprisonment over a long period of time ends up being too costly and not sufficiently effective and should be used with great caution. In August 1988, the Daubney Commission report recommends that the Government make greater use of releasing offenders on parole, community sentences and services, victim/offender conciliation and electronic surveillance20. e) Towards a Hierarchical Pluralism In November of the same year, the Task Force on the CSC’s Mission and Organizational Development, appointed to carry out a structural reorganization and to formulate a strategic plan, under the aegis of Commissioner Ole Ingstrup21, adopts the new draft of the Correctional Service of Canada’s mission, at a conference held in Banff. This draft, which was revised and completed in 1991, marks a turning point in the CSC's history. The Mission Statement reads as follows: “The Correctional Service of Canada, as part of the criminal justice system, contributes to the protection of society by actively encouraging and assisting offenders to become law-abiding citizens.”22 The ultimate goal of the CSC's Mission is to “contribute to the protection of society”, where the principal strategy to accomplish this involves “actively encouraging (the inmates) to become lawabiding citizens”, and where the best way to perform this task is to exercise “reasonable, safe , secure and humane control,” in other words “to be firm - without exercising coercion”23. 20 HARRIS, 2001, p. 165-166. As of 1983, and up until 2000, Ole Ingstrup played a key role in the transformation of Canada’s prison system. A Danish immigrant, who arrived in Canada in 1983, he was often criticized for wanting to establish a prison system in North America that was more in line with a European environment, and this, in an authoritarian fashion. 22 CSC, 1991, p. 52. 23 CSC, 1991, p. 53. 21 Towards a Policy for Canada’s Penitentiaries 35 Five core values lie at the foundation of this Mission. The first three values deal with human rights, compliance with the rule of law and with the essential role played by the staff: • “We respect the dignity of individuals and the rights of all members of society, as well as the human being’s potential for personal growth and development.” • “We recognize that the offender has the potential to live as a law-abiding citizen.” • “We believe that the Service’s staff constitutes its force and its principal resource needed to achieve its goals, and we believe that the quality of human relationships is the cornerstone of its Mission.”24 The Mission statement and the three core values that underlie it clearly imply that “penitentiaries must not only provide humane living conditions, they must also work towards correcting the behaviour of the offenders and preparing their reintegration into the community”25. Practically speaking, this means that offenders should be “placed in institutions according to the risk that they represent for others, themselves and for the community at large, and according to their own individual needs” and that penitentiaries must offer “a range of treatment and training programs, as well as recreational and other activities” 26. The Mission statement also implies that the CSC espouse “an ideology of proactive intervention”, where control is “better ensured by a positive interaction between staff and offenders than by the crude recourse to static security measures” 27. The statement stipulates that the Service adopt a new organizational structure, namely, unit management28. 24 CSC, 1991, p. 52-55. The fourth and fifth values are as follows: « We believe that sharing ideas, knowledge, values and experiences, both nationally and internationally, is essential to the achievement of our Mission »; « Answerable to the Solicitor General, we believe in a management approach to the Service that is characterized by open and honest attitudes ». 25 CSC, 1991, p. 79. 26 CSC, 1991, p. 79. 27 CSC, 1991, p. 99. 28 This management approach was first put forward in the 1984 Statement of the CSC’s Values Report. Towards a Policy for Canada’s Penitentiaries 36 The early stages of organizational reform come about in the 1960s, with the introduction of the “living unit” concept into some federal penitentiaries. This operation involves dividing the prison population “into small groups depending upon the proximity of the cells” and assigning staff to each of these groups, on a permanent basis. The living unit officers had a double role to play: that of a guard and that of a front line case management officer. However, the creation of the living units results in the staff being divided into two categories: the officers who are responsible only for the static security perimeter and those assigned to dynamic security. The former had few contacts with the inmates and scarcely got to know the prison population and, for all practical purposes, they were left out of the institution’s (internal) activities. Meanwhile, the latter worked more directly with the inmates, but were disconnected from the employees in charge of the security perimeter. Throughout the penitentiary, dynamic security had to be improved29. As the CSC explains it, the new management model, unit management “aims to create a certain balance between static and dynamic security”30. More precisely, it “aims essentially to ensure a meaningful interaction, on the one hand, between the various employee work teams (thanks to the integration of case management, program management and security) and, on the other hand, between staff and the inmate groups 31”. At the end of the 1980s, unit management becomes the only organizational model for all of the CSC's institutions. As its name implies, each institution is divided into units, consisting of a cell block that accommodates between 80 and 120 inmates and designated sectors of the institution (security posts, areas reserved for programs and activities, etc.), under the direction of a Unit Manager. The latter is assisted by a team made up of correctional supervisors, case management officers and correctional officers belonging to two hierarchical levels. On a rotating basis, the correctional officer I will perform all of the static security tasks (control of the perimeter, control of the inmate’s movements, counting of inmates, searches, etc.). Meanwhile, the correctional officer II will participate in case management (program development and follow up, evaluation of the inmate’s behaviour, case analysis, etc.), in addition to performing the same tasks as the 29 CSC, 1991, p. 107-108. CSC, 1991, p. 109. 31 CSC, 1991, p. 110. 30 Towards a Policy for Canada’s Penitentiaries 37 correctional officer I. The supervisory officers are responsible for overseeing the day-to-day work of the unit correctional officers, while the case management officers have the overall and ultimate responsibility of managing all the dossiers32. (We will examine the correctional officer’s role more thoroughly in Section III.) During the first few years, even according to Ole Ingstrup, the implementation of the Mission encountered several difficulties: the postponement of its application due to the 1988 federal elections, staff cynicism towards organizational renewal, the interpretation of the Mission as an extension of employee rights, the resistance to change and difficulty experienced by managers and staff in adapting to participatory management and management by results (opposition to new labour and management standards), the program group employees strike in the fall of 1989 (dealing primarily with work schedules), the Solicitor Generals’ fears regarding the Service's capacity to coordinate the numerous projects that had been elaborated to put the Mission statement into practice, and budget belt-tightening in 1990 and 1991 that compelled the CSC to forgo several renovation projects. But the foremost difficulty came above all from the sober common sense of a significant part of the staff and management. Indeed, how could one possibly expect a staunch commitment from the people in the CSC, when the chief promoter of the reform declares that ”It would be wrong to conclude that the correctional staff should be able to ensure the reintegration into the community of all offenders, or even a large number of them, as citizens who, over the long term, will comply with the rule of law.”33 On the other hand, the CSC recognizes that “The Mission evolved out of the various influences that came to bear upon the Service during the 1970s and 1980s” 34, and portrays it as an attempt to leave the pluralism era behind: 32 CSC, 1991, p. 111-112. INGSTRAP Ole, CSC, 1991, p. 242. 34 CSC, 1991, p. 45. 33 Towards a Policy for Canada’s Penitentiaries 38 “For several years, the federal Correctional Service was performing its duties within a clearly defined and well balanced strategic framework. Punishment, rehabilitation, resocialization, reintegration, neutralization and denunciation were simply presented as some of the principal objectives being sought. The absence of an overall strategic framework therefore represented a major obstacle for the CSC in its pursuit of excellence, in addition to preventing the Government, and more specifically the Solicitor General, from properly understanding what were supposed to be the priorities amongst the correctional service’s many objectives, which were often contradictory. In addition, what was expected from the Service varied considerably depending upon which objective was being given precedence: punishment (to systematically and deliberately chastise) or successful reintegration into the community (to ensure that the offenders do not commit another criminal offence)”35. To which the CSC concluded that, in the past, it was ranking “imprisonment at the top of the list”, putting far too much emphasis “upon the surveillance and control of inmates”, placing “considerable weight upon security”; in short, that it was paying too little attention to preparing the inmate’s successful transition from the penitentiary into the community. We now encounter the formal contradiction that characterizes this Mission. It claims all at the same time to create a balance between static and dynamic security and yet to give precedence to dynamic security, a security that it defines as the positive interaction between staff and offenders (case management, programs, etc.). As we shall see later on, this contradiction will be mitigated in subsequent CSC policy statements. It will increasingly proclaim its partiality towards dynamic security, even though in practice, it will sometimes have to backtrack and ever so slightly re-establish the balance between static and dynamic security, under the pressure of certain groups, of which the Unions can be counted as one. 35 CSC, 1991, p. 19. Towards a Policy for Canada’s Penitentiaries f) 39 Pluralism and Feminism During the 1980s, alongside the movement for the recognition of human rights, feminist groups intensify the pursuit of their goals. Feminism will have significant repercussions upon Canada's prison milieu. The values and practices advocated by feminists –human rights, and in particular, women’s rights, gender equality, community-oriented living (group-oriented living, home life), the elevation of the status of domestic chores and sharing them, mutual assistance and solidarity, and more generally speaking, a holistic approach to human and social problems– will directly or indirectly influence the commissions and task forces that are created from the end of the 1980s onwards. In 1989, the Commissioner of the Correctional Service of Canada sets up a Task Force on Federally Sentenced Women, which is appointed to formulate an overall strategy to deal with female offenders. The Task Force Report, Creating Choices, will be endorsed by the Federal Government in 1990. Based upon the principles of enablement, judicious choice, respect and dignity, mutual assistance and responsibility, this report draws attention to and accelerates the CSC’s philosophical and practical transformation. The report proposes the construction of regional institutions for women, the development of programs focused upon their needs and the definition of a community strategy. A holistic conception of correctional services is adopted. The integrated design and planning of regional penitentiaries for women is in response to this conception. Within a fenced-off and guarded perimeter, housing units are grouped together behind a main building that houses staff offices, rooms for programs, a visiting area and the isolation cells. Each home contains a living room, a kitchen, a dining room, a laundry/linen room and bathrooms. It accommodates from six to ten women. This community-oriented living arrangement is structured around daily chores. The correctional officer's role is considerably different from the role that is assigned to them in penitentiaries for men. Correctional officers become "front line service workers". Constantly interacting with the offenders, their functions involve case management and program support activities36. 36 CSC, 1989. Towards a Policy for Canada’s Penitentiaries 40 The Creation of Choice differs from previous reports in degree and not really in its fundamental nature. It fits into the framework of the CSC's Mission and the hierarchical pluralism that gives precedence to normalization and dynamic security. In 1996, the Arbour Report, (Commission of Inquiry into Certain Events at the Kingston Prison for Women) reiterates several recommendations and follows in the spirit of the 1989 Task Force Report on Federally Sentenced Women. As Guy Lemire stresses, this document too is a part of “a longstanding tradition of investigations and texts that seek to normalize the relationships between management and staff, on the one hand, and the inmates, on the other”37. It is not a radical break with the earlier bureaucratic and scientific approach; but rather an attempt to crown this bureaucratic and scientific approach with a new legal order (the rule of law and respect for the individual), as this new legal order ultimately appears to “put the finishing touches to a new institutionalization of the social relationships”38. The new legal order had moreover been codified, at least partially, in the 1992 Corrections and Conditional Release Act. This important law provides increased protection of the offender’s rights. It has numerous implications. It recognizes that the level of security ascribed to an inmate must be determined primarily by his/her prison behaviour and not by the seriousness of their crime. On the other hand, it places considerable restrictions upon the use of force when dealing with inmates (searches, cell extractions, etc.). However, it still allows prison management to impose stern disciplinary measures upon inmates who commit serious offences, up to solitary confinement for a thirty day period. But this measure will be substantially curtailed in 1999, when the Supreme Court of Canada rules that inmates condemned to solitary confinement retain their right to petition the courts and that the sanction cannot be executed prior to judgment. Henceforth, rehabilitation is dissociated from punishment, the latter being reduced to all intents and purposes to imprisonment, to the deprivation of liberty. 37 38 LEMIRE, 2000, p. 7. LEMIRE, 2000, p. 8. Towards a Policy for Canada’s Penitentiaries g) 41 Pluralism and Risk Management During the 1990s, and especially over the past five years, a new penology has developed across North America, namely, “actuarial justice”. Actuarial justice defines the offender as a simple statistical probability39. Risk and its corollary, the protection of society, become the primary concern of the prison system. Before being considered a person, the offender is deemed a statistic, and actuarial justice is less interested in transforming him/her than in controlling him/her40. In this approach, priority is thus given to the rational management of dangerous populations (the classification of inmates becomes ever more complex). The objective of rehabilitation gives way to that of neutralization, and neutralization bears a striking resemblance to the warehouse objective that is typical of traditional coercive institutions 41. In point of fact, actuarial justice is merely elaborating and reinforcing an approach that is already deeply entrenched. It is borne out in the 1960s with the construction of institutions with distinct levels of security and it is reinforced towards the end of the 1970s with the implementation of the case management process. The classification and selection of inmates harks back to the beginning of the XX century. With the distinction that the classification of offenders and the modification of their status is based upon clinical assessments by case management officers, who are unavoidably subjective, and upon the notion of dangerousness that is not easily defined or measurable. In the 1980s, the notion of dangerousness is replaced by that of risk, which is easier to measure (statistically); and the parole officer’s clinical assessment is “is governed by a management model that is simultaneously bureaucratic and scientific”42. This marks the arrival of scientific-bureaucratic risk management in the prison milieu. From the 1990s onwards, this approach prospers significantly with the application of computer technology. The Correctional Service of Canada has made risk management one of the centrepieces of its correctional strategy 43. However, the CSC has not applied the actuarial justice model to the letter, as the 39 FEELY, SIMON, 1992, 1994. CLEAR, 1994; VACHERET, DOZOIS, LEMIRE, 1998. 41 VACHERET, DOZOIS, LEMIRE, 1998 42 LEMIRE, 2000, p. 7. 43 DOZOIS, LEMIRE, VACHERET, 1996. 40 Towards a Policy for Canada’s Penitentiaries 42 provisions in Canadian legislation do not stipulate the use of actuarial valuations and allow for clinical assessments of dangerousness. The Service has rather developed a blended management model, which combines risk and rehabilitation, all the while focusing its concerns upon the inmate’s treatment. As Moffat and Shaw underline in their study on risk and correctional services in Canada, the CSC’s risk management model “helps reaffirm the importance of rehabilitation”44. In actual fact, it helps reaffirm the importance of rehabilitation as a neutralization mechanism. Actuarial risk measurements and forecasting come from studies of large population samples. They are simply not concerned with individual situations nor the causes, but seek to identify the specific factors associated with risk. Likewise, whether they are compatible with the operational and bureaucratic requirements of security. Generally speaking, the blended management model involves associating levels of risk, levels of security and levels of treatment, on the basis of definitions and statistical measures that reflect the characteristics of prison populations. More precisely, it initially involves identifying and classifying dangerous inmates by different levels of security, as a function of criminogenic variables (dropping out of school, untimely death of a parent, placement in a foster home, living in the street, prostitution, drug abuse, attempted suicide, previous offences; adaptation to the prison milieu, participation in incidents, etc.), as these variables most often imply certain unfulfilled needs; secondly, to formulate a series of actions designed to prevent, or at least to reduce the risk represented by the various classifications of offenders (the risk to society, to staff, to other inmates, to the offenders themselves and to the institution); and, thirdly, to evaluate the risk of repeat offences as a measure of the efficiency of the rehabilitation programs. Three scales in the CSC’s process correspond to these three components: the custody rating Scale, the needs in the community and risk assessment Scale, and, the repeat offence statistical data Scale. Actuarial techniques completely ignore variables related to the social fabric (age groups, social classes, gender, race), as well as the institutional facts of life (systems and procedures, access to programs, power relationships within the institution, the discretionary enforcement of rules and regulations, etc.). What might appear at first sight as a rational calculation of risk is, in truth, 44 MOFFAT, SHAW, 2001, p. 50. Towards a Policy for Canada’s Penitentiaries 43 biased, subjective and smacks of a moralistic approach. According to Moffat and Shaw, there are no unbiased statistical realities. Risk is a social construct that does not take into account the “more global structural inequalities and systemic differences”45. Risk management in a prison milieu rests upon the hypothesis that it is possible to forecast violence. However, a majority of criminologists are sceptical about the correctional services’ capacity to accurately and reliably measure and forecast the risk represented by any given offender. The CSC itself acknowledges that research has shown that it is extremely difficult to forecast violent behaviour and that “Although actuarial forecasting methods have provided the means to get more accurate results, the error rate is not any lower on account of the foregoing”46. Which does not prevent the Service from proclaiming that: “The Service's ability to evaluate risk and the offender’s needs in a systematic, complete, and integrated fashion is (...) a major advance that testifies to the Service’s staunch commitment to increasing the public's security and to reducing criminal behaviour”47. Several authors, including McHugh, believe that it is far more productive to act upon the environment and the support systems in order to reduce risk than to count upon computer programs that scarcely improve our forecasting abilities 48. h) Towards a Polarized and Conflictual Pluralism From the middle of the 1990s onwards, the various conceptions of the penitentiary, advocated by a variety of pressure groups, become increasingly polarized and the struggle between them intensifies. The liberal and neo-conservative penological theories square off. The liberal penological theory sees the criminal as a victim of society, who is not at all or only partially responsible for his/her acts. Social, economic and psychological conditions explain the offender’s behaviour, as he or she is likely a victim of poverty, 45 MOFFAT and SHAW, 2001, p. 67. CSC, High risk violent offenders in Canada, 1991, p. ? 47 CSC, Interactive corrections, 1997, p. 7. 48 Cited by MOFFAT and SHAW, 2001, p. 59. 46 Towards a Policy for Canada’s Penitentiaries 44 racism, abuse and dependence on all kinds of substances. Offenders most often come from underprivileged classes and social groups (the unemployed, undereducated youth, women, ethnic minorities, etc.). They have serious behaviour problems and have developed a dependence on drugs and/or alcohol in more than 70% of the cases. Emphasis is placed upon treatment and rehabilitation, as well as upon the offender becoming aware of his/her shortcomings and needs. Attention is entirely focused upon the individual as a person suffering from psycho-emotional deprivation and/or social discrimination. The neo-conservative penological theory is the counterpart to the liberal theory. The responsibility for criminal acts does not fall upon society but upon the individual. The offender must acknowledge his/her crime and take responsibility for the consequences of their acts. Emphasis is placed upon punishment and upon the demonstration that the offender is actively, consciously and responsibly participating in his/her own rehabilitation. The offender must pay his/her debt to society. These two rival currents are represented, on the one hand, by the Correctional Service of Canada and, on the other, by Ontario Correctional Services. Over the past few years, the Government of Ontario has undertaken a wide-ranging reform of its correctional system. The Government’s primary goal has been to ensure public security by transforming Ontario’s prisons into a more secure, more effective, more responsible and more transparent system. In order to get better results in controlling and treating criminality, the Ontario Government plans to “establish a better balance between the principles of detention, correction and the obligation to be accountable”. And in order to accomplish this, it plans to use strict discipline that holds inmates responsible for their acts49. The Ontario Government’s reform includes several elements, of which the most significant are: 49 SAMPSON Rod, Minister of Correctional Services, May 2000. Towards a Policy for Canada’s Penitentiaries • 45 A Stricter Parole Policy50 Automatic sentence reductions have been abolished. Parole is no longer considered a right, but rather a privilege. To be entitled to a sentence reduction, the offender must actively participate in the institution’s programs (work, training, treatment, rehabilitation, community services) and behave properly (compliance with the regulations and norms, submit to anti-drug and anti-alcohol testing51). The refusal to participate in the institution’s programs or to comply with the regulations makes parole impossible and can even lead to previously earned sentence reductions being taken away 52. • A Zero Tolerance Policy Towards Violent Acts Against Correctional Services Staff The safety of Ontario Correctional Services staff has become one of the Service’s priorities. The inmates are held responsible for their acts and will be subject to internal disciplinary measures in the event of an attack, even though a criminal charge has been made against them. In order that inmates show more respect towards prison staff, the Minister of Correctional Services is planning a return to the hierarchical classification of jobs. This hierarchical classification and the use of official titles will provide the means to more easily identify the chain of command, the different levels of employee authority, and would contribute to giving a feeling of pride back to the Service’s employees. • The Establishment of a Separate and Secure System for Young Offenders Prior to the reform, 60% of Ontario’s young offenders committed another offence. The existing infrastructures, namely, certain reserved units in adult prisons, no longer met the needs of an increasingly high-risk young offender population. In the 50 Prior to the reform, 70% to 80% of the offenders committed another offence. In Ontario, 83% of the inmates have a drug or alcohol dependence problem (Government of Ontario, Department of Correctional Services, 2001). 52 In 2000, only 28% of the applications for parole were granted, compared to 59% in the record year of 1993-1994. 51 Towards a Policy for Canada’s Penitentiaries 46 Government’s opinion, the creation of a separate system for young offenders would provide the means to better meet their needs in terms of the programs provided to them and thereby achieve more success in correcting their behaviour. • A Strategy to Modernize Correctional Institutions The Government of Ontario seeks to transform the Province’s correctional institutions into a more secure, ultramodern and super-cost-effective system by implementing a far-reaching program to close renovate and build new prisons. Its strategy is based upon a new conception of the correctional institution and the use of the most modern technology: modular design, video court-appearances, systematic video camera surveillance, duty rooms with a far-reaching line of sight, a double door entry system, etc. The automated Maplehurst “superprison”, located in Milton, west of Toronto and inaugurated in early March 2001, is the archetypal prison that embodies the neo-conservative penological school of thought. The Mike Harris government portrays it as a modern, safe, efficient, cost-effective prison that is focused upon the essentials. Maplehurst will accommodate up to 1,500 offenders, divided into six autonomous units, in a Spartan environment. Each unit includes premises for dispensing programs and an outdoor exercise area. But the programs offered are fewer in number and standardized. The prisoners spend their day in their unit. Octagonal in form, this design provides the means for all of the inmates' activities to be monitored from a central bubble. Surveillance is done electronically (static surveillance), thereby reducing the contact between guards and inmates to a bare minimum. The superprisons are direct descendants of the American “robo-jail” concept, where technology replaces prison guards. Entrances and exits, doors to the cells, lights, and even the temperature of the showers are controlled from the central bubble. Two other superprisons are to be built in Ontario (Lindsay and Penetangguishan); while several older prisons will be overhauled and automated and 18 outdated prisons will be closed. Once the reorganization has been completed, between 1,400 and 1,600 out of a total of 3,100 guards will have lost their jobs. According to several criminologists, this kind of prison is likely to become, notwithstanding the claims of its defenders, a Towards a Policy for Canada’s Penitentiaries 47 genuine incubator of hardened criminals, as rehabilitation and educational programs are largely ineffective in institutions housing more than 500 inmates. Furthermore, the electronic surveillance of the inmates will increase the stress linked to the constraints of confinement, thereby making the Maplehurst prison a potential breeding ground for riots. Amongst the other significant measures Government of Ontario, let us mention: • • • • • • • adopted by the the creation of hygiene and clothing norms for the inmates; the surveillance and interception of inmate telephone calls in order to prevent criminal activities from being planned and to reduce smuggling in the prison; the creation of a provincial squad to arrest fugitives; closer surveillance of offenders in the community, through the use of new electronic and computer technologies (remote monitoring of the offender’s movements); the reinforcement of the ties between correctional institutions and the community via the creation of local surveillance boards; a better recognition of the victim’s rights, by encouraging their participation at parole hearings; the awarding of service contracts to the private sector and the opening up of competitions with the public sector. The Government of Ontario claims to be giving priority to the public's security and the safety of its staff over the rights of the inmate. It remains to be seen, obviously, what is the best way to ensure the security of society and the safety of the staff in the country’s penal institutions. The second current is represented by the Correctional Service of Canada. The Report of the Task Force on Security, released in 1999, is the archetypal report that embodies the neo-liberal theory. This report attempts to integrate the different approaches being advocated by a variety of social groups, all the while pointing the CSC's policy in the direction of a greater normalization. The Task Force was mandated moreover to elaborate a security framework that would provide the means to normalize relations between the prison staff and offenders, while still ensuring the safety and security of both parties and encouraging reintegration into the community and the respect of inmate rights. Towards a Policy for Canada’s Penitentiaries 48 The Task Force recommends a new orientation for the CSC, a vision of the future that, in their opinion, transcends the prevailing prison paradigm. This vision expands upon and goes into more detail regarding the correctional model defined in the 1990s for women. Having noted the excessive attention paid to legislation and policies, it advocates a cultural approach to the security problem. The Task Force insists upon the link between culture and security, and recommends reforming the correctional culture in order to improve security. At the heart of their approach, the authors place the notion of dynamic security, defined as “the entire range of actions that contribute to the development and growth of professional, positive relationships between prison staff and offenders”53. The culture in each institution is what determines the nature and frequency of interaction between staff and offenders, and each positive interaction enriches the institutional culture. Inspired by the facilities developed for white women and aboriginals serving a federal sentence, the Group proposes a new institutional model. The Task Force suggests creating institutions with several levels of security –maximum, medium and minimum (multilevel security)– limited to 500 inmates and made up of semiautonomous units (100 inmates), having areas for housing, recreation, dispensing programs and administrative support, grouped together within a security perimeter. The housing area would be divided into small residential units accommodating ten or fewer inmates. The whole arrangement would be geared towards fostering group-oriented living, making inmates accountable and multiplying interactions (dynamic security), thereby providing the means to reduce the needs of surveillance and control of the facilities and the offenders to a bare minimum. The necessary surveillance and control would be ensured unobtrusively by new state of the art technology, technology solutions that under no circumstances would replace prison staff. The units would be represented within inmate committees and consulted when decisions had to be made. On the other hand, the Task Force proposes designating two institutions as integrated control penitentiaries, in order to 53 Report of the Task Force on Security, p. 20. Towards a Policy for Canada’s Penitentiaries 49 accommodate the small number of dangerous offenders who would be incapable of adapting to the multilevel security institutions, one in Eastern Canada and the other in Western Canada. These institutions would make use of the methods currently employed in maximum security institutions (enclosed duty rooms, control of entrances, exits and movement, scrupulous surveillance powers and restrictions applied to inmate gatherings). The Task Force also acknowledges the importance of open-air custody facilities, which would operate according to the cooperative management model. It suggests amalgamating minimum security institutions and community correctional centres together into one stream of non-containment facilities. The Task Force proposals have their roots in the new “remedial justice” paradigm, which is built upon the basic principle of respect for victims, offenders and the people who work in a prison milieu. According to the Task Force, the ideal penitentiary security framework is based upon the development of a “culture of respect”, respect for the dignity of individuals (for their potential for personal growth) and for their rights. Human relations are the cornerstone of security. Each positive interaction has a profound effect upon the entire institution and thereby contributes to making the workplace and the place of confinement healthier and safer for all concerned. This is the perspective from which the Task Force redefines the correctional officer’s role: “the correctional officer must be recognized as a professional with respect to security procedures, managing people and dispute settlement” 54. The correctional officer is a front line expert, vital to having the institution function properly and more specifically, to successfully reintegrating offenders into the community. Security comes from the proper management of people, their problems and their disagreements. The Task Force claims that it is creating a better balance between detention and rehabilitation, between security (the protection of society and the prison staff) and inmate rights. But, by seeing things only in terms of dynamic security, the importance of tangible security measures and the reality of the power relationships –which are inescapable– in a penitentiary are thereby minimized. It is not only the inmates' criminal culture and the prison staff's bureaucratic culture that fuel the power struggle, as the Task Force argues, but also the objective role of a penitentiary in our society and the no 54 Report of the Task Force on Security, 1999, p. 65. Towards a Policy for Canada’s Penitentiaries 50 less objective roles of both inmates and prison staff. The cultural approach, when all is said and done, is an idealistic approach. The liberal and neo-conservative penological theories have this in common in that neither of them challenges the society that turns an individual into an offender, a citizen who manifests anti-social behaviour. The problem is not so much to determine whether the offender is a victim or someone who is answerable for his/her actions, but to determine whether it is possible to resolve the prison dilemma without changing society. A progressive penological theory would argue that society has to be transformed in order to eradicate the phenomenon of delinquent behaviour, and that it is not up to the penitentiary to succeed precisely where society itself has failed. The rehabilitation of offenders individually, deliberately and with total sincerity, or opportunistically, is doomed to mitigated success to the extent that the offenders, who are processed through the normalization procedures, find themselves, after their release, trapped in social relationships that have not evolved, in other words, in the very same conditions that gave rise to their delinquent behaviour in the first place and that will likely cause them to commit another offence; and in the same underlying conditions that are a factor in producing new offenders. The liberal and neo-conservative penological theories also have something else in common in that they both claim to strike a balance between static security and dynamic security, on the one hand, and between detention and reintegration into the community, on the other, while still giving precedence to measures that favour static security and detention in the case of the latter and to measures that favour dynamic security and reintegration into the community, in the case of the former. The partisans of the liberal and the neo-conservative theories avoid asking the following question: what kind of penitentiary is most compatible with a society that is based upon inequality? We will try our best to answer these questions in the following sections. Towards a Policy for Canada’s Penitentiaries 51 II- The Problem of Security in the Penitentiary In the second part of our study, we shall explore the problem of security in the penitentiary and more specifically that of violence. The objective in this second part is to demonstrate that our knowledge about violence in the penitentiary and about the impact of the various reforms regarding security are embryonic, both quantitatively and qualitatively and that, accordingly, considerable circumspection must be exercised. This caution must be translated into a prison policy that is based upon striking a balance between opposing approaches: coercive and persuasive, static security and dynamic security. We will soon see, in the light of concrete examples, that such a balance tends to materialize as circumstances dictate, but also partially in reaction to events, under the pressure being exercised by various actors. In order to accomplish this, we will sketch a portrait of the situation, analyze and critique the Bottoms model (the prevailing explanatory paradigm), make the case for the principle of exercising caution, define what a penitentiary is and go back over the architectural and functional evolution of Canada’s penal institutions, by examining in depth the case of the special handling units and the regional institutions for female offenders. 1- Portrait of the Situation Over the past few decades, few studies have been conducted on violence in the penitentiary and even fewer on inmate violence against prison staff. Most of the studies undertaken have been done on the basis of narrow investigations, case studies or even compilations of anecdotal evidence, using incomplete and at times more or less reliable data and statistical series, as well as more or less subjective evaluations of what is being observed. The statistical data pertaining to major incidents, published by the CSC, over the past ten years, namely, from 1992-1993 to 2001-2002, indicates that there is no falling trend to be observed with regards to violence in Canada’s penitentiaries 55. The number of incidents by category (inmates murdered, hostage takings, grievous attacks against prison staff, assaults amongst inmates, inmate suicides, riots, escapes and brawls (severe)) vary from one year to the next, without it being possible to detect any underlying trends, nor 55 The data covers the period from April to March. For the years 2001-2002, the data goes from April 2001 to February 2002. Towards a Policy for Canada’s Penitentiaries 52 any correlation between the various incidents. At first glance, the phenomena that have been recorded are either cyclical in nature, or quite random56. Contrary to what the CSC implies in its March 2001 Performance Report, federal penitentiaries have not become less violent over the last few years. Indeed, quite the opposite is true, as the following charts demonstrate, violence can break out at any time, from one year to the next, more or less out of the blue depending upon the kind of incident at issue. a) Inmates Murdered In 1997-1998, two inmates were murdered in Canada’s penitentiaries, while the following year there were seven. In 1999-2000, there were eight, the following year, none, and in 2001-2002, only one! If we examine the whole chart, no trends can be discerned. At first glance, we are dealing here more with a cyclical phenomenon, whose amplitude is quite striking. But only a considerably longer statistical series would enable us to confirm or reject the cyclical character of the phenomenon and to calculate its relative frequency. Chart 1 Inmates murdered (1992-1993 - 2001-2002) 10 8 6 4 2 0 9293 9394 9495 9596 9697 9798 9899 9900 0001 0102 Source: CSC, Institutional Security Incidents, Monthly Summary, 2002, p. 5. b) Guards Murdered A guard has not been murdered in Canada since 1984, while six guards were murdered between 1967 and 1981. This decline in homicides dates back to the period where the traditional penitentiary 56 To some extent, we are paraphrasing Glenn Reed’s analysis here, A Review of Major Institutional Security Incidents. Is Fenbrook Due?, while at the same time completing and qualifying it. Towards a Policy for Canada’s Penitentiaries 53 still overwhelming prevailed and where the normalization process was just taking its first steps. c) Hostage Takings No falling trends in violence can be discerned in the second chart. On the contrary, from 1997-1998 to 2000-2001, the number of hostage takings has been relatively high and constant (higher than what was recorded over the previous three years). Even though it fell sharply over the first eleven months of 2001-2002 (from April to February), this does not yet constitute a break in the overall trend. Several years must still go by before one can genuinely proclaim that the trend has reversed itself. At first glance, the hostage takings likewise look like a cyclical phenomenon. Chart 2 Hostage takings (1992-1993 - 2001-2002) 7 6 5 4 3 2 1 0 9293 9394 9495 9596 9697 9798 9899 9900 0001 0102 Source: CSC, Institutional Security Incidents, Monthly Summary, 2002, p. 5. d) Grievous Attacks Against Prison Staff In its 2001 Performance Report, the CSC claims that there exists a causal relationship between its new prison philosophy based upon the quality of interactions between inmates and prison staff, on the one hand, and the levelling off in the number of grievous attacks against the Service’s staff between 1997-1998 and 2000-2001 (“no increase over the past five years”57). This statement is not well-founded. First of all, because the number of grievous attacks against prison staff did increase during 2000-2001, compared to the two previous years, and we might just as well witness a reversal in this trend. Secondly, because even if there has been a levelling off, the causal relationship between the latter and the CSC's policy has not yet been demonstrated scientifically. The following chart confirms that 57 CSC, 2001 Performance Report, p. 19. Towards a Policy for Canada’s Penitentiaries 54 grievous attacks against prison staff occur more precisely as random phenomenon. And regardless of their number, one single attack against a member of the prison staff is one attack too many. Chart 3 Grievous attacks against prison staff (1992-1993 - 2001-2002) 7 6 5 4 3 2 1 0 9293 9394 9495 9596 9697 9798 9899 9900 0001 0102 Source : SCC, Institutional Security Incidents, Monthly Summary, 2002, p. 5. e) Grievous Attacks Amongst Inmates On average, during the 1992-1993 to 2001-2002 period, there were 45.3 grievous attacks amongst inmates. The grievous assaults amongst inmates look like a cyclical phenomenon that has a low amplitude. Depending upon the year, the number varies between 30 and 57. The projected figure for 2001-2002 is simply a low point, as was the case in 1998-1999. Chart 4 Grievous attacks amongst inmates (1992-1993 - 2001-2002) 70 60 50 40 30 20 10 0 9293 9394 9495 9596 9697 9798 9899 9900 0001 0102 Source : SCC, Institutional Security Incidents, Monthly Summary, 2002, p. 5. Towards a Policy for Canada’s Penitentiaries 55 f) Inmate Suicides Inmate suicides also appear to be a cyclical phenomenon lacking any direct connection with the CSC's policies. Notwithstanding the various programs that have been implemented and notwithstanding all the efforts that have been made over the past few years by the Service, the number of suicides has not stopped fluctuating over the period under consideration, with a 2001-2002 figure that is projected to be higher than that of the previous three years. Chart 5 Inmate suicides (1992-1993 - 2001-2002) 30 25 20 15 10 5 0 9293 9394 9495 9596 9697 9798 9899 9900 0001 0102 Source: CSC, Institutional Security Incidents, Monthly Summary, 2002, p. 5. g) Riots As Chart 6 amply demonstrates, riots are a phenomenon that are far from being held in check. Again, the randomness of the phenomenon stands out quite clearly. The number of riots decreased from 1992-1993 to 1995-1996, then bounced higher in 1996-1997 and 1997-1998, to fall back in 1998-1999 and rebound upwards once again from 1999-2000 to 2001-2002. For a long time, criminologists, basing their claims upon data from the late 1980s and early 1990s, have been falsely arguing that inmates driven by their individualism and strong feelings of solitude and powerlessness had less of an inclination to rebel collectively against institutional rules and regulations58. We now know that this was not a firmly entrenched trend. 58 LEMIRE, 1990, and VACHERET, 1998. Towards a Policy for Canada’s Penitentiaries 56 Chart 6 Riots (1992-1993 - 2001-2002) 14 12 10 8 6 4 2 0 9293 9394 9495 9596 9697 9798 9899 9900 0001 0102 Source: CSC, Institutional Security Incidents, Monthly Summary, 2002, p. 5. h) Escapes From 1992-1993 to 2001-2002, there were only two escapes from maximum security penitentiaries for men (one in 1995-1996 and the other in 19992000). However, medium security penitentiaries witnessed 42 escapes (involving 59 absconding inmates), broken down in an ostensibly random fashion, with a maximum of 12 (involving 18 absconding inmates) recorded in 1994-1995. In the case of minimum security penitentiaries, there were 982 absconding inmates from 1991-1992 to 2000-2001. As of 1994-1995, the number of absconding inmates fell sharply and then began to fluctuate in an ostensibly cyclical fashion. In the regional institutions for women, there were five escapes in 1996-1997; after which the phenomenon seems to have levelled off. However, all of this data does not tell us much about the number of attempted escapes and even less about the “desire to escape” that are both phenomena that contribute to the deterioration of the prison climate (we will return to this matter in Section 3).59 59 It should be noted here that the CSC does not consider escapes from minimum security institutions as sufficiently “major” to be included in the “major security incidents” total. Indeed, escapes do not necessarily imply violence. By the same token, escapes from medium and maximum security institutions should not be tallied in this grand total either. An additional category “violent escapes” should preferably be created, where violent acts related to escapes in other categories would be counted, if applicable. Which, of course, just adds to the complexity of the problem. Towards a Policy for Canada’s Penitentiaries 57 Chart 7 Escapes from medium security penitentiaries (1992-1993 - 2001-2002) 14 12 10 8 6 4 2 0 9293 9394 9495 9596 9697 9798 9899 9900 0001 0102 Source: CSC, Institutional Security Incidents, Monthly Summary, 2002, p. 25. Chart 8 Absconding inmates from minimum security penitentiaries (1992-1993 - 2001-2002) 250 200 150 100 50 0 9192 92- 9393 94 9495 95- 9696 97 9798 98- 9999 00 0001 CSC, Institutional Security Incidents, Monthly Summary, 2002, p. 24. Source: i) Brawls (Severe) Brawls are likewise a random occurrence. But this phenomenon too is difficult to describe quantitatively to the extent that any evaluation of the seriousness of a given scuffle is in part subjective. Indeed, what might be considered as severe at one point in time and in a particular context may be perceived as less severe at another point in time and in another context, such that from one year to the next the statistics might reflect incidents of differing levels of severity. Towards a Policy for Canada’s Penitentiaries 58 Chart 9 Brawls (severe) (1992-1993 - 2001-2002) 14 12 10 8 6 4 2 0 9293 9394 9495 9596 9697 9798 9899 9900 0001 0102 Source: CSC, Institutional Security Incidents, Monthly Summary, 2002, p. 5. Subjectivity often plays a key role when it comes time to categorize major incidents. In some cases, the criteria used by the CSC to determine the seriousness of an incident could be judged as too narrow, and the figures that result as arbitrarily low. For example, a zero tolerance policy would only have to be adopted in order to categorize tossing some possibly contaminated liquid at a guard as a serious attack against prison staff. One also has to take into account the fact that the portrait of the situation varies to some extent depending upon which data series is being used. When a given data series is extended or shifted, the trends can sometimes disappear completely, as we observed in the case of the data regarding riots 60. But there is a far more difficult problem that needs to be resolved. Each of the phenomena recorded points to the fact that there has not been a genuine tendency for violence to decrease in Canada’s penitentiaries. However, when one examines the evolution of the total number of major incidents from 1991-1992 to 2000-2001, in other words, the aggregate data, using the figures provided by the CSC, one can see that there has effectively been a decrease in the number of major incidents reported beginning in 1995-1996. As we will see later on, from this period onwards, several new penitentiaries opened their doors, in particular, the regional institutions for women and the Fenbrook penitentiary for men, 60 In addition, sometimes, recurring trends become blurred, while relative frequencies (the number of cycles in any given period) and amplitudes change. Towards a Policy for Canada’s Penitentiaries 59 whose architecture and operating mode epitomize the CSC's new philosophy. Parallel to the opening of these institutions, the CSC also proceeded with its normalization policies in the older penitentiaries. From then on, it is tempting to see a causal relationship between the application of the CSC's new philosophy and a decline in violence in the penitentiary. However, from 19951996 to 2000-2001, the number of major incidents has not decreased, it has not broken through a new barrier as it should have done if we were indeed truly witnessing a declining trend, as Chart 10 clearly shows. The number of major incidents has rather fluctuated moderately, between 89 and 71 61. Chart 10 Major Incidents (1991-1992 -2000-2001) 120 100 80 60 40 20 0 91- 92- 93- 94- 95- 96- 97- 98- 99- 0092 93 94 95 96 97 98 99 00 01 Source: CSC, Institutional Security Incidents, Monthly Summary, 2002, p. 19. In fact, as we shall see later in Section II-4 and II-5, a number of paradoxical events have occurred over the last few years. On the one hand, while still strongly endorsing dynamic security, the CSC has had to expand static security, as circumstances so dictated. On the other hand, contrary to the CSC's expectations, the opening of new penitentiaries for women has been accompanied by an increase in violence that has forced the Service to review its original policies. There has thus not been any correlation between the opening of penitentiaries for women and a decrease in violence. And the same is true for the normalization process carried out in the older penitentiaries, a process that had begun well before 1995-1996. In other words, there would seem to be a simple coincidence between the decrease in violence in the penitentiary and the introduction of the CSC’s new prison 61 Once 2001-2002 is over, the total will likely be near the level observed in 1998-1999. Towards a Policy for Canada’s Penitentiaries 60 philosophy. Or then again, perhaps the decrease in violence can be explained by the expansion of static security! Unless, of course, this alleged trend is the result of incomplete or erroneous data, in other words, data based upon the use of arbitrary criteria for the evaluation and classification of major incidents. The fact remains that violence in the penitentiary is a complex phenomenon, with multiple underlying causes, which is poorly understood, difficult to quantify accurately and objectively and, tricky to subsequently associate with the adoption of specific policies. We have a choice between several evaluation and classification criteria, and between several explanatory hypotheses, which are at times contradictory. For the moment, these hypotheses have yet to be scientifically confirmed. Some hypotheses are based upon facts that everyone agrees with and should be deemed more likely to be valid than others are. For example, it can be claimed, with a high degree of certainty that from the second to the third phase in the evolution of Canada’s penal institutions, the guards’ violence against inmates fell sharply, while that of the offenders against the guards rose. In the totalitarian context, the guard's violence against the inmate was an instrument used for control. It translated the inequality of the power relationship and the relative indifference of society towards the abuse of power. Meanwhile, the inmate's violence against the guard was non-existent, or just about. An inmate that attacked a guard exposed himself/herself to extreme reprisals. In the prison sub-culture, this type of violence was if truth be told proscribed. As of the 1960s, the decrease in the violence inflicted by the guards upon the inmates brought to light the growing violence of the offenders62. The guards’ loss of power smashed the earlier taboo into a thousand pieces. Once this background reality is brought to light, several, if not the majority of the prevailing notions, must be questioned, challenged or at the very least profoundly qualified. For example, it has long been claimed that inmate violence against guards is sporadic and only represents a negligible proportion of prison violence63. What data has been used to 62 63 LEMIRE, 1990 LEMIRE, 1990 Towards a Policy for Canada’s Penitentiaries 61 substantiate such a claim? And is such a claim still valid today, if it ever was truly based upon incontrovertible evidence? If we take a quick look at a partial list of incidents that occurred at the maximum security unit for women in the Regional Reception Centre, from January 2000 to August 2001 (Table 1), involving eight female inmates (who are by and large considered to be less violent than men), the answers are far from obvious. - Table 1 A partial list of incidents that occurred at the maximum security unit for women in the RRC, involving eight (8) female inmates, from January 2000 to August 2001 Inmate Date Event 1 2001 August 6 August 3 February 15 January 29 2000 October 23 October 22 August 28 August 13 2 3 4 July 24 July 21 June 26 June 23 June 22 June 4 May 23 May 20 January 31 January 14 2001 August 10 2000 September 16 September 6 May 9 2001 August 1st March 23 March 22 2001 Damaged State property Gave the finger Insulted a guard Assaulted three guards Head blow given to a guard’s face Threatened and assaulted a guard Contaminated liquid (blood and spit) thrown at a guard and security compromised Death threat made to a guard (if I had a weapon, I’d kill you) Threatened to hit the guards with a scoop Destroyed State property: 2 TVs, a microwave, a sewing machine, a toaster and a mixer valued at $2,000 Food thrown at guards Insults made to guards Blocked her toilet and flooded the cell range Refused to obey an order Assaulted a guard Assaulted two prison staff (kicks and punches) Refused to obey an order Refused to obey an order Threatened to assault and lunged at a guard with her fists Refused to obey an order Refused to obey an order Food thrown on the bubble’s window Refused to obey an order Threw a chair and a tray on the guard’s bubble Threatened the guards and made disrespectful comments Assaulted other inmates Threatened assault Threatened assault Assaulted a guard Disrespectful comments made towards a guard Disrespectful comments made towards a guard Towards a Policy for Canada’s Penitentiaries 62 - Table 1 A partial list of incidents that occurred at the maximum security unit for women in the RRC, involving eight (8) female inmates, from January 2000 to August 2001 Inmate Date Event July 11 July 10 5 6 February 11 January 12 2000 December 4 November 28 2001 August 23 2000 June 6 October 16 2001 August 31 August 19 Broke objects Disrespectful comments made towards a guard Broke objects Threw a chair against the bars of the bubble and threatened the guards who came to intervene with a bat Tried to hit a guard with a bat, succeeded in opening the window of her door with a bat and spread soap and water on the ground, thereby making the guards’ intervention very dangerous Broke objects In possession of 4 litres of contraband liquid (alcohol) Threatened to assault the U.M. and used vulgar language Assaulted another inmate Broke objects and threatened guards with a kettle filled with boiling water Assaulted a U.M. Assaulted three guards, spit in the face of two guards and grabbed one by the shirt Refused to obey an order Refused to obey an order Threatened to assault a guard Positive urine test August 17 2000 November 28 Threatened to assault another inmate Refused to obey an order November 27 Possession of contraband May 15 Disrespectful comments made towards a guard April 27 Threw the tray through the window of her door towards the guards 7 2000 September Refused to obey an order 16 July 6 Barricaded the door and set fire to the room May 10 Broke objects Refused to obey an order 8 2001 March 26 Disrespectful comments made towards a guard 2000 November 30 Refused to obey an order November 24 Refused to obey an order June 30 Positive urine test June 9 Assaulted a guard Source: UCCO-SACC-CSN, 2001 Due to the contradictions in their respective status in the institution, correctional officers and inmates embody two poles of the same reality. They are separated by a more or less impervious boundary. The improvement in the conditions of confinement and the multiplication of the officers’ duties have led to a certain Towards a Policy for Canada’s Penitentiaries 63 rapprochement. Contact has become more frequent and more “civilized”64. This assertion is undoubtedly true, but it only describes part of the reality. A trend in the opposite direction can also be observed, namely, a deterioration of the climate in many penitentiaries, a deterioration that is revealed by a higher level of stress within the prison and by an increase in everyday violent acts and the risks of violence (minor and somewhat serious incidents that do not appear in the CSC's statistics, and perhaps even of a more serious nature, all depending, of course, upon the evaluation and classification criteria that are being used). 2- The Bottoms Model If there exist few quantitative studies on violence in the penitentiary, there are even fewer general analytical frameworks or proven models that help us to explain the phenomenon. To this day, the classic approach to the problem of security, and more specifically, to that of violence in the penitentiary has been to explain how order is fostered and maintained within a penal institution. If one didn’t know how this process comes about, it was thought, it would be impossible to propose adequate security measures. Bottoms’ approach is one of the prime examples of this methodology. In a recent groundbreaking text, entitled Interpersonal Violence and Social Order in Prisons, Bottoms formulates a model that is geared towards explaining the dynamic social equilibrium that exists in a penitentiary, and, more precisely, towards explaining inmate violence perpetrated against prison staff. But he himself acknowledges that it is a theoretical model that has not been tested quantitatively and whose value remains heuristic in scope65. Bottoms makes a distinction between order and control in a penitentiary. Order can be defined as a pattern of social relationships that are relatively stable and that enables the different actors to shape their mutual behaviour. Order and predictability provide inmates and prison staff with a sort of “ontological security” (a security of self, according to 64 VACHERET, 1998; CHAUVENET, ORLIC, BENGUIGUI, 1994, 1993. The author draws upon research conducted by Ahmad (1996); Sparks, Bottoms and Hay (1996); Liebling et al. (1999); as well as, Liebling and Price (1999). 65 Towards a Policy for Canada’s Penitentiaries 64 Giddens) in their day-to-day existence. Meanwhile, control consists of all the routine practices that ensure that order is maintained. Order and control are the two elements that are commonly identified as “prison peace”. Prison peace cannot be based exclusively upon control, upon the sole measures that allow for order to be maintained, or then again, based exclusively upon the existence of an enduring structure of social relationships. Order can be defined negatively, more precisely, as the absence of violence in the penitentiary, as the ability to avoid conflict and the disintegration of social relationships. Indeed, order is the equivalent of a dynamic social equilibrium, while control is an assortment of strategies and tactics that are used to ensure order. In day-to-day reality, prison administrators are more sensitive to the problem of control, while prisoners are more attuned to that of order. Borrowing from classic political philosophy (Locke, Hobbes and Rousseau), Bottoms describes three major approaches to establishing a dynamic social equilibrium to ensure order and the individual’s allegiance towards society. The first approach entails acting in the mutual interest of individuals, whether it involves their economic or other kinds of interests. This instrumental approach proves effective in a prison environment, a context in which individuals are receptive to a reward/punishment system. The second approach to ensuring the individual’s allegiance towards society is coercion, constraint. Constraint is either “structural” or “physical”. Structural constraint relates to the weight of the existing structures and power relationships. Physical constraint relates to the use of force and to the material environment. In a penitentiary, structural constraint is illustrated by the resignation of the inmates to the prevailing order, whose weight dampens their impulse to challenge and guarantees a certain stability. On the other hand, physical constraint tends to limit the individual’s mobility (confinement) and his/her opportunities to commit acts of violence. The third approach to ensuring the individual’s allegiance towards society is to seek out a consensus based upon previously established norms and values, or then again, based upon rules and regulations decreed by an authority, person or institution who is recognized as legitimate. Towards a Policy for Canada’s Penitentiaries 65 In a prison context, legitimacy plays a particularly important role in the inmate’s allegiance towards the institution. Building upon Beetham’s (1991) work, Bottoms defines three criteria that provide the means to evaluate the legitimacy of the power relationships in a system: their compatibility with the law, their compatibility with morality and their compatibility with shared beliefs. Justice is one of the foundations of the prison order to the extent that it reinforces the legitimacy of the entire prison staff (from senior management to the guards) and the prison system as a whole. It is often feelings of injustice that trigger disturbances inside the penitentiary. Incorporating the distinction between order and control, the three major approaches to prison order and the criteria underlying legitimacy, Bottoms formulates a theoretical model to explain the dynamic social equilibrium that exists in a penitentiary. As Figure 1 indicates, the model is built upon eight variables: legitimacy (justice), the structural constraints, inmate involvement, the characteristics of the prison population, the reward/punishment system, the physical constraints, the incidents that have marked the penitentiary, the prison staff’s philosophy and skills. - Figure 1 The Bottoms Model (1) Legitimacy (a) Fairness of Staff (b) Fairness of Regime (c) Distributive Fairness (Complaints and Discipline System) (1A) Assent/Compliance (Compliant Orientation) (2) Power and Routines as Structural Constraints (9) Good Behaviour Good Order (8) Staff Deployment, Approaches and Skills (3) Normative Involvement of Prisoners in Personal Projects (4) Population Characteristics (age, preprison experience, etc.) (5) Incentives and Disincentives (6) Degree of Physical Constraint/Surveillance (Situational Control) (7) Specific Incidents and their Consequences (incl. unintentional) Source: Anthony E. Bottoms, Interpersonal Violence and Social Order in Prisons, University of Chicago, 1999, p. 258. Towards a Policy for Canada’s Penitentiaries 66 But, as we stated above, Bottoms acknowledges that his proposed model has not been tested quantitatively and its value remains heuristic in scope. It is an instrument designed to foster research and understanding, which he himself describes as a “speculative model” 66. Bottoms also specifies that the eight factors that he identifies interact upon one another, and that there exists a certain degree of tension between them. The example of factors 1 and 6 is particularly interesting. According to the author, “real tension” exists between legitimacy and physical constraints. A decrease in physical constraints is perceived positively by the prisoners and contributes to reinforcing the legitimacy of the system. But, on the other side of the coin, it also increases the risk of violence by multiplying the places and times that elude the guards' surveillance. On the other hand, an increase in physical constraints undermines the legitimacy of the system, a destabilization that in the end can itself lead to an increase in violence. Even though they have not yet been categorically confirmed, such mechanisms could, according to Bottoms, explain several phenomena that have been described in the empirical studies that have examined the prison milieu. Accordingly, the question then becomes finding out whether it is possible to shape a prison system that is characterized by both robust physical constraints and a high degree of legitimacy. The author answers this question in the affirmative. The new generation of penitentiaries based upon direct surveillance would provide the means to attain such an end result. However, Bottoms acknowledges (in a footnote) that it’s not always how it works in the real world, as has been shown in other studies67. Bottoms proceeds with an examination of the patterns of violent behaviour against prison staff. A study by Atlas (1983) indicates that a majority of the (recorded) violent attacks against prison staff take place in sectors where the level of surveillance is low. Studies by Kratcoski (1988), Light (1991), Sparks, Bottoms and Hay (1996) reveal that violent attacks occur primarily in the living units and special handling units. 66 67 BOTTOMS, 1999, p. 257, 261. FARBSTEIN, LIEBERT and SIGURDSON (1996) and JAMES et al. (1997). Towards a Policy for Canada’s Penitentiaries 67 Light’s study exposed six situations that were particularly conducive to violence, in decreasing order: a situation involving authority (the inmate reacts to an order from prison staff), a protest situation (the inmate reacts to treatment that he/she judges to be unfair), searches (of an individual or of a cell), brawls between inmates, when inmates move about, and when an inmate is suspected of smuggling. Sparks, Bottoms and Hay also demonstrated that violent incidents are more likely to occur at four specific times of the day: in the morning when the cells are unlocked, at the beginning of the day (the beginning of the daily routine), in the afternoon when inmates go from their cells to the workshops and in the evening when the cells are locked up. Based upon all these studies, Bottoms concludes that violent attacks against prison staff are not random events. Violent attacks occur primarily when correctional officers exercise their authority (legal) and they occur most often at the “rubbing-points of the prison’s social order”68. The author concludes that the problem of violence against prison staff is directly related to the problem of the daily routine and the prison staff/inmate relationship. Accordingly, Bottoms suggests that interactions between prison staff and inmates are not necessarily and automatically a positive thing. At the rubbing points of the penitentiary, interactions are more likely to be a negative phenomenon. Therefore, we should be asking whether it is sufficient to decrease the acknowledged rubbing points (the physical locations and causes) in order to decrease the negative interactions. For example, would it suffice to give inmates greater freedom of movement and the key (or magnetic card) to their cell in order to significantly decrease the violence against prison staff? Or then again, is it necessary to decrease the authority (legal) of correctional officers, tolerate drug and alcohol smuggling, amongst other illicit activities, in order to improve the overall climate in the penitentiary? Or would the increased liberalization of the penitentiary simply lead to displacing the rubbing points and causes of the friction, positioning them elsewhere and creating new ones, or perhaps would it cultivate violence in a more random fashion, indeed, give rise to gratuitous violence? It is difficult to answer these questions with any degree of certainty. As we will see (later on in Section II-5b), the experience in the institutions for women suggests that turning correctional officers into a sort of front line social service provider and removing the principal acknowledged 68 BOTTOMS, 1999, p. 265. Towards a Policy for Canada’s Penitentiaries 68 (physical) rubbing points does not necessarily and automatically lead to the elimination of violence in the penitentiary. In the Bottoms approach, the issue of the physical rubbing points in the penitentiary is a fundamental one. One of the principal strategies used until quite recently to prevent violence in the penitentiary involved designing and structuring the physical environment such that the mobility of potential aggressors was limited and restricting access to offensive weapons and objects that could be used as weapons; what the Anglo-Saxons call “situational crime prevention”69. It is well known that certain physical characteristics of a penitentiary can increase or decrease the prospects of certain kinds of offences being committed. The architectural characteristics of a penitentiary create “opportunities”, the opportunity that makes the thief. A greater freedom of movement provides inmates with opportunities to commit serious crimes in the areas of the penitentiary where surveillance is low and fosters the formation of gangs. In the English penitentiary system, the number of violent attacks increased, then decreased, during the 1990s, as a function of the rise and fall in the number of hours that inmates spent in their cell. However, these very same physical characteristics can affect the level of violence in the exact opposite direction, depending upon the penitentiary. A greater freedom of movement, for example, the absence of barriers, does not automatically spawn violence. This leads us to infer that there is no generalizable rule and that the identical cause may conceivably produce opposite effects. The physical characteristics only create more or less propitious circumstances. Indeed, numerous factors have to be present for the violent act to materialize. As we shall see in Sections II-4 and II-5, the new prison architecture makes a deliberate effort to reduce the opportunities that are conducive to violence by eliminating corridors as much as possible, by grouping cells together around a central area, by isolating and designing living units that are smaller and by designing open-air security posts. But it is difficult to foresee the short, medium and long term consequences of such transformations. 69 BOTTOMS, p. 241. Towards a Policy for Canada’s Penitentiaries 69 There are no reliable empirical studies that enable us to conclude that direct surveillance reduces violence in the penitentiary. Most of the evidence submitted by partisans of this kind of surveillance is based upon case studies and limited investigations (when it’s not just a string of anecdotes), in which subjectivity plays an important role. A research study conducted by Farbstein and Werner, in 1989, in five American medium and minimum security penitentiaries indicated that the level and quality of interaction between inmates and prison staff was just as high in the institutions with direct surveillance as in those institutions with indirect surveillance, even though “the officers exercising direct surveillance appear to spend more time with the inmates than the officers exercising indirect surveillance” 70. In both types of institutions “correctional officers are posted where most of the exchanges between prison staff and inmates take place, as well as where members of the prison staff exchange amongst themselves” and “they are more likely to remain at the guards’ post or nearby and, they spend more time talking privately amongst themselves than with the inmates” 71. The study also showed that staff in the institutions with direct surveillance “felt less safe than the staff in the institutions with indirect surveillance (...), that they felt less safe in the living units and that, in their opinion, it was more difficult for an inmate to communicate with an officer”72. Meanwhile, “the inmates under direct surveillance reported having more contact with the officers and prison staff and found their contact to be more pleasant and less hostile”. They were also “of the opinion that the risk of attacks and brawls between officers and inmates was lower and that the incidence of vandalism was low”. Administrators were convinced that the incidence of violence “is lower in institutions with direct surveillance than in institutions with indirect surveillance” 73. They reported 13 violent incidents per year in the institutions with direct surveillance, compared to 32 in the institutions with indirect surveillance74. As one can easily observe, this research study is largely based upon subjective evaluations and incomplete empirical data. By emphasizing the distinction between order and control –defined as all the routine practices that ensure that order is maintained–, Bottoms attempts to explain the mechanisms that ensure peace within the penal 70 Cited by the CSC, 1991, p. 10. CSC, 1991, p. 10-11. 72 CSC, 1991, p. 11. 73 CSC, 1991, p. 9. 74 CSC, 1991, p. 9-10. 71 Towards a Policy for Canada’s Penitentiaries 70 institution. The penitentiary is conceived as a dynamic system that is relatively stable. Bottoms repeats Cressey’s comment that it’s astonishing that penitentiaries even “work at all”, that they are not institutions characterized by chaos and an absence of order. “The social system which is a prison does not degenerate into a chaotic mess of social relations, which have no order and make no sense”, writes Cressey 75. However, if truth be told, penitentiaries are also characterized by disorder, by a certain chaos. The penitentiary is a dynamic system that is unstable, a system that is constantly threatened by disorder. Prison peace (order and control) is not the most significant phenomenon, but rather the clash between order and disorder, and the passage from one to the other. The penitentiary must be defined as a chaotic system, in as much as it is spelled out that the chaos does have a certain inner stability, a structure (order in the disorder)76. In the real world, penitentiaries are dynamic systems that are unstable and, as we observed in the first part of our study, that go through periods that are more or less characterized by order and disorder, violence and prison peace. Order cannot exist without its opposite, disorder. But there is no such thing as order and disorder in the absolute. Even during periods of order, disorder rears its head under various forms. Disorder is always present, underground, ready to surface at any time. And order is always present, hovering over the whole penitentiary, or buried in the subconscious and behaviour of the people within its walls. The Bottoms model can help us understand not only how order is maintained in a penitentiary, but also how it is disrupted, how disorder moves in. However, such a model is of no value to anybody seeking to establish a prison system that guarantees that order is maintained. First of all, because it has not been tested and is difficult to corroborate empirically (we doubt, moreover, that it ever will be), and also because the tensions that exist between the various factors are genuine antagonisms, genuine contradictions. The merit of this model is that it demonstrates that, depending upon the situation, the same decision can produce opposite results. A decrease in 75 Cited by BOTTOMS, p. 250. On the theory of chaos, See: KELLERT Stephen H., In the Wake of Chaos, University of Chicago Press, 1993; RUELLE David, Hasard et Chaos, Éditions Odile Jacob, 1991; MELENCHON Jean-Luc, À la conquête du chaos, Pour un nouveau réalisme en politique ; and GLEICK James, La théorie du chaos. Vers une nouvelle science, Albin Michel, 1989. 76 Towards a Policy for Canada’s Penitentiaries 71 the physical constraints may produce a decrease or an increase in violence, as is the case should the interactions between guards and inmates begin to proliferate. On the other hand, the Bottoms model indicates that two opposite decisions may produce the same result: a decrease or an increase in the physical constraints may both generate an increase in violence. Indeed, what the Bottoms model really teaches us is the necessity for exercising caution! Dynamic systems are complex systems in which a great many factors come into play. In such systems, it is difficult, indeed often impossible, to predict which effect, positive or negative, will result from any given decision. On the other hand, dynamic systems that are unstable are systems in which a trivial cause may give rise to profound consequences. In such systems, the seriousness of an event relates to its future impact. Incidents of nominal or moderate seriousness can potentially become major incidents. But it is impossible to predict which of these incidents will have a major impact (the system is deterministic, but not predictable). In the complex and interconnected network of causes, the nominally or moderately serious incident is the one that can ignite, feed and “unleash”, in due course, all the other causes. In a penitentiary, the number of nominally or moderately serious incidents is very high. As a result of the ever increasing number of movements and interactions, penitentiaries have become even more unstable. The decline in physical constraints can generate a state of prison peace that is abruptly disrupted by an outburst of violence. Prison order is not absolute. There are two possible ways to ensure relative prison order: by relying upon coercion (structural and physical constraints) or upon persuasion (the inmate’s interests and respect for the inmate, consensual values and norms, etc.). The problem stems from the difficulty in empirically demonstrating incontrovertibly which of these two methods is the most effective, which generates the least conflict, violence and disintegration. Too many or too few advantages (material or other), too many or too few structural and physical constraints, too much or not enough of a consensus based upon the so-called agreed upon norms and values often lead to the identical result: disorder! It is impossible to build a perfect prison order, just like it is impossible to completely avoid all disorder. Accordingly, the questions that need to be asked are not so much about order or disorder, but rather about Towards a Policy for Canada’s Penitentiaries 72 managing the clash between order and disorder and the passage from one to the other. And the best way to manage this tension is to combine and balance coercive and persuasive methods, static security and dynamic security. In the absence of adequate scientific knowledge regarding the consequences of the physical design and organization of the penitentiary and regarding the various surveillance models, and seeing as one and the other model may give rise to consequences that are exactly opposite to those being sought, a better balance has to be found between close (direct) surveillance and indirect surveillance. Direct surveillance by officers directly posted in the living unit must be combined with indirect surveillance via sealed duty rooms (glass-enclosed). Open-air duty rooms multiply the risks, as well as the speed at which disorder can spread. In the event of an outbreak of violence, and particularly in the case of a riot, the very safety of the prison staff is endangered, as well as the physical integrity of the institution. We have earnestly pointed towards the principle of caution, but precisely what kind of caution must be exercised? 3- The Principle of Precaution The Union-CSC joint committee, formed after the four day national strike in March 1999 to study the working conditions of correctional officers, acknowledges that these conditions are difficult and dangerous; and that “The risks associated with the work, the consequences of an error that is committed and the constant internal and external surveillance” add to these already difficult conditions77. The work of correctional officers is just as dangerous, if not more dangerous than that of police officers. Correctional officers come face to face daily with violent and unexpected situations, running the risk of injury and of catching infectious diseases. Two notions clearly stand out in the committee's analysis: namely, risk and danger. To properly understand the problem of the correctional officer’s safety in the prison milieu, a distinction must be drawn between these two notions. Danger is a genuine threat to which a worker is directly exposed (physically or psychologically), while risk translates a probability that a dangerous event might occur. Risk is the calculation of the relative frequency of a given danger. The word risk comes from the Italian word 77 Cited by Harris, 2002, p. 253. Towards a Policy for Canada’s Penitentiaries 73 “risco”, which signifies the reef that threatens a merchant ship at sea. The notion gradually spread to different areas of human activity, from maritime insurance in the XIV century to the environment, to domestic activities and to the handling of living organisms during the 1980s and 1990s, by way of the workplace at the end of the XIX century, with the adoption of industrial work accident legislation and the development of a compensation system. The notion of risk when applied to the workplace led to attention being paid to prevention and protection, with the adoption of a string of rules and regulations and the creation of specialized agencies. The objective in prevention is to eliminate the danger at the source; while that of protection is to guard the source of danger. In fact, danger has two dimensions: its probability and its seriousness. Prevention involves reducing its likelihood to occur, while protection involves reducing its seriousness. Prevention and protection constitute the domain of safety 78. The recognition of risk in the workplace implies knowledge of the dangers that may arise, the consequences of any given situation and, that the probability associated with the foregoing can be calculated, as is the case with industrial work accidents, in order to determine the cost of keeping the risk in check and the safety objectives (the zone of acceptable risk, as the risk can never be totally eliminated). In a context of serious risk and scientific uncertainty, in other words, in the absence of knowledge regarding the consequences that a situation may produce in a given milieu (natural or social), the principle of precaution takes over from the principle of prevention. Precaution is a principle of action that compels us to prevent potentially serious danger, without waiting to find out about the actual consequences that result from a given situation, without dispelling the scientific uncertainty pertaining to these effects. Prevention is concerned with risks that are known and that have been experienced, risks whose possible effects and probability are identifiable; while, precaution is concerned with risks of which knowledge is poor and that are full of uncertainty, risks whose effects are uncertain and whose probability is unknown. Furthermore, the principle of precaution applies particularly to individual and generalized deferred risks79, in other words, risks whose consequences make take a relatively long time to occur or to be known 80. 78 ALLEMAND, 2002; KERVEN and RUBISE, 1991. Risks are not all equally subject to a “probabilistic” analysis. Although we might know the relative frequency of the occurrence of numerous kinds of accidents (work, highway, domestic, etc.), certain social phenomena, such as outbreaks of violence (revolution, civil war, riots, etc.), as well as natural catastrophes are more difficult to quantify. In addition, risk involves social and human dimensions that make it a complex phenomenon that cannot be reduced to a probabilistic calculation. The perception of risk, as well 79 Towards a Policy for Canada’s Penitentiaries 74 The principle of precaution was elaborated during the 1970s to take into account the uncertainty related to certain kinds of environmental damage, seeing as the absence of precise scientific knowledge could not be accepted as proper justification for postponing the adoption of measures designed to prevent the risk of serious damages to the environment, at an acceptable economic cost. It has since been extended to risks involving food and hygiene, as well as those associated with the handling of living organisms (particularly of a genetic nature). The principle of precaution is both a logical and an ethical principle, and although it has yet to be extended to social phenomena, there is no reason why it need be confined to only one domain, in this instance, that of technological risks, in as much as the two prerequisites for its application are present. In our opinion, this principle can and should apply to institutional reforms regarding public security, reforms whose effects are unknown and uncertain and that risk causing major social and institutional damages. The principle of precaution seeks to reduce serious risk and not to eliminate risk (zero risk). It seeks to eliminate the dangers, notwithstanding the uncertainty of our knowledge. To this day, the major reforms made to the prison system (enlightenment, warehouse, rehabilitation) have been failures. None of the reforms has succeeded in countering violence in society and in the penitentiary, nor that of the phenomena of repeat offences. In the current state of our research findings, it is impossible to identify the medium and long term effects of an ultraliberal reform to Canada’s penitentiaries, as fantasized by certain CSC ideologues, nor the medium and long term effects of a neoconservative reform as advocated by the Ontario Government. We thus can’t help but to steer clear of the potentially serious dangers embodied in one or the other of these reforms, and not wait to dispel the scientific uncertainty surrounding these approaches. Even though the Ontario reformers do not appear to want to go as far as their American colleagues, the situation in the United States provides solid grounds for us to exercise caution. Over the past few years, the privatization of American prisons, combined with a clearly repressive approach (imprison and punish, along with a reduction in rehabilitation programs), has had the effect of releasing more than a half a million as the proneness to risk (attitudes of denial or of daring) vary from one social group to the next and from one individual to the next. Risk is also a subjective notion. (ALLEMAND, 2002; PERETTI-WATEL, 2002) 80 BOURG, 2002; KOURILSKY and VINEY, 2000. Towards a Policy for Canada’s Penitentiaries 75 inmates back into the community, who were poorly prepared for their return and, whose integration into the community therefore remains problematic. Meanwhile, there is as much, if not more violence in the new private penitentiaries as in the State penitentiaries. Guards must equip themselves more and more forcefully in order to protect themselves from the inmates. Although criminality has fallen by 16% in the United States, from 1995 to 2000, the number of inmates has increased by nearly one-third. And it is quite impossible to predict all the medium and long term consequences of such a phenomenon upon American society and upon its prison system 81. The relentless increase in the rate of imprisonment82 and in the number of prisoners83, as well as the proliferation of penitentiaries in several States 84 could have extremely serious consequences upon American society 85. On the other side of the coin, in a society based upon market relationships and inequality, too great a liberalization of the penal system (significant reductions in sentencing, earlier releases on parole, a multiplication of day passes and temporary absences, the quasidisappearance of the penitentiary, a significant reduction in the level of coercion, etc.) could also have extremely serious repercussions. The principle of precaution requires that a continual balance be struck between opposing and extreme tendencies, in order to minimize the risks embodied in certain phenomena, whose more or less long term effects are unknown. It necessitates that a balance be found between coercion and persuasion, as well as between static security and dynamic security. We will see in Section II-5 that this balance tends to materialize as circumstances dictate, in reaction to events and bit by bit, under the pressure being exercised by various actors who defend opposing interests and approaches. But this more or less spontaneous process leads to confusion, inconsistencies, a waste of time, energy and money. And, things will remain this way as long as the CSC does not carefully think through and officially adopt a prison policy based upon achieving a balance between the opposing approaches. 81 The causal relationship between the decline in criminality and the reform has not been established and could be explained in part by the vigorous economic growth that took place during the 1995-2000 period. 82 476 out of 100,000 inhabitants in 1999, compared to 139 in 1939, at the time of Al Capone. 83 About 2 million people in 2000, namely, namely, four times as many as in 1980. 84 In Texas, since 1995, a new prison is inaugurated every week! 85 On the subject of the recent transformations in the American penal and prison system, See the book by Joseph HALLINAN, Going up the River. Travel in a Prison Nation. Random House, 2001. Towards a Policy for Canada’s Penitentiaries 76 Generally speaking, violence in the penitentiary remains a phenomenon that is poorly understood, both quantitatively and qualitatively. In many cases, the state of our knowledge does not enable us to directly and confidently relate it to either past or current reforms. Our knowledge about the impact of prison reforms upon society as a whole is also embryonic. Most often, causal relationships are hypothesized, yet remain unsubstantiated. There are still no explanatory models that have been confirmed empirically. Fortunately, we can refer to the principle of precaution to guide us in our actions. 4- What is a Penitentiary? Three images spontaneously come to mind when describing a penitentiary. First of all, there is the traditional image of a daunting physical structure where brick merges with a complex network of bars and grates. Secondly, there is the image of a prison without walls, a virtual prison, integrated into the community, where each inmate wears a bracelet fastened to their ankle, which monitors them electronically. And, finally, the in-between image of a university campus or perhaps a compound of cell blocks. Regardless of the form taken by a penitentiary, it is a zone that is segregated, and that constitutes a sub-system within society. Indeed, one cannot conceive of a penitentiary outside of its environment, nor entirely interwoven and assimilated into society. This segregated zone can be more or less physical, material. The penitentiary can be more or less concentrated or spread out. The penitentiary does not entirely and necessarily add up to its surrounding walls. The more concentrated it is, the more the penitentiary corresponds to a specific zone and/or building. The more it is spread out, the more it signifies a state of being segregated. Even in a virtual penitentiary, integrated into the community, there are zones that are out of bounds to the offender. The latter’s movements are monitored electronically by various systems (telephone checks, global positioning system (GPS), etc.). The offender does the “box”, not only because he/she is not entirely free to move about, but also because he/she must always be wearing an electronic tracking device (the “box”) Towards a Policy for Canada’s Penitentiaries 77 on his/her person that, at any time, might sound the alarm which would return him/her behind bars, in the most traditional of penitentiaries. Even if the rate and duration of imprisonment were to be reduced, the penitentiary, as a zone for segregation would endure, whether it be real or virtual. First of all, because social inequality, exclusion and marginalization have shown a tendency to increase. Secondly, because the rate of repeat offences, after the inmate’s release or during their parole, is a function of the social environment and it could prove necessary to monitor certain criminals throughout their entire life, which would not come about without creating new forms of violence and revolt. Thirdly, because electronic surveillance has its own limits in a society where a significant proportion of criminals tend to become increasingly dangerous and to commit serious crimes. All things considered, society is called upon to develop different kinds of penitentiaries, going from the traditional penitentiary to the virtual penitentiary, by way of the in-between classes of penitentiaries that may develop along the way, and in so doing, a balance must be sought between coercion and persuasion, as well as between static security and dynamic security, within each of the different types of penitentiaries. 5- Architectural and Functional Evolution of Canada’s Penitentiaries The contemporary traditional penitentiary can be defined as a machine designed to control offenders within which a micro physics system of forces are arrayed. The role of this machine is to draw the tightest boundaries around the inmate’s time, space and movements, to regulate their activities and movement in order to better circumscribe their attitudes and behaviours 86. Contemporary traditional prison architecture can be characterized by the three following elements: 86 • a monolithic (single) octopus-like institution, where all movement is within the institution itself; • an amalgam of functional spaces (cells, workshops, classrooms, walk-around yards, etc.) each constituting a sort of micro-prison (a prison within the prison), monitored from the outside. The penitentiary duplicates itself at each level (the principle of scale invariance); FOUCAULT, 1975; DEMONCHY, 1996. Towards a Policy for Canada’s Penitentiaries • 78 a corridor-based architecture, that constitutes a network for moving about, which links the micro-prisons one to the other and that provides the means for the constant surveillance and strict control of the inmate’s movements by the prison staff 87. In the traditional penitentiary, spatial segregation and its corollary, the fence, predominate. Order and discipline require separation and a fence at each level of spatial and architectural organization. The penitentiary is above all a place that is closed onto itself, heterogeneous and separate from society. It thus constitutes a collective prison where offenders are classified into the same level of security. These offenders are meticulously separated from the others to avoid any form of “contamination”. Finally, the penitentiary is a juxtaposition of individual prisons, of cells that are extended by a series of adjacent premises, of small communal prisons (workshops, common rooms, etc.). The architectural segregation is combined with relationships that are segregated: correctional officers do not share the same space as inmates, they exercise their surveillance over the network of corridors and microprisons from the outside. What the new penitentiary conception challenges is the “architectural cleavage”, the principles of separation and a fence at each level of spatial organization. Not only must the penitentiary open up to the outside, to the community, but each of its functional spaces must be desegregated, for the most part freed of obstacles and barriers. The penitentiary itself no longer comes across as a monolithic and octopus-like institution, but rather as an arrangement of cell blocks. Within these cell blocks, the system of living units allows for a greater freedom of movement for the various categories of inmates who live together and who go about their private and domestic pursuits according to a new set of codes and new networks of interaction. A central area is designed and created, as a new space for socialization, which opens broadly towards the residential and activity areas. The cell itself becomes a room where the door’s function becomes one of protecting the inmate’s intimacy. Correctional officers share the same space as the inmates, no longer monitoring the microprisons from the outside. Surveillance is tight, based upon direct and sustained personal relationships with the inmates. If the fence does remain, it is far more flexible, distant, and increasingly incorporated into the penitentiary itself, and in some cases, into the community (parole). Confinement within a cell tends to become blurred. 87 DEMONCHY, undated. Towards a Policy for Canada’s Penitentiaries 79 The CSC defends a linear conception of the penitentiary's evolution, going from the traditional institution to the penitentiary without walls, by way of the cell block-style penitentiary, based upon direct surveillance and the accountability of the inmates. Indeed, the penitentiary's evolution is neither linear, nor constant, as will see in subsequent sections of this paper. It swings between the opening of traditional penitentiaries and the closing of new penitentiaries, between dynamic security and static security, in other words, between reforming activism and the objective requirements of the moment, with assorted equilibrium points. This swinging back and forth should lead to several types of penitentiaries, meeting various contradictory needs and demands. The first Canadian penitentiary, in Kingston, was conceived by borrowing from the British and American architectural traditions. In the XVIII century, the British philosopher Jeremy Bentham advocated a new prison concept: the panoptic prison (from the words pan and optic), in other words, a penitentiary designed in such a way that the guard could see each of the inmates in his/her cell without being seen himself. This is made possible by putting the cells on several different levels around a central tower, each of the cells being positioned in such a manner as to allow for constant, total and indirect surveillance 88. Bentham’s prison model never saw the day. The prisons that were built up until the middle of the XX century were variations, adaptations of the panoptic model. These actual prisons are shaped like crosses or stars. The central bubbles control the corridors; they are unable to see inside the cells. Guards walk around in the corridors; they spend a part of their day opening and closing doors and are in direct and permanent contact with the inmates89. In American prisons, built along the lines of the Bentham model, two prison systems have been established. In the Pennsylvania system – developed at the Eastern Penitentiary in Pennsylvania–, the inmates are completely isolated from one another; they live and work alone, the cells and other premises are designed in such a way that they have no visual contact with one another. In the Auburn system –developed at the Auburn prison in New York State–, the inmates eat and work together during the day, but in silence, and are put into their own individual cells 88 89 CSC, 1991b, 2002a; DEMONCHY, 1996. DEMONCHY, 1996. Towards a Policy for Canada’s Penitentiaries 80 at night. In both cases, the dimensions of the cells are very small and most of the time they are windowless 90. The Kingston penitentiary was conceived by borrowing from three different models. It replicates the panoptic model’s storied structure (the nave), the cross-shape of the Eastern Penitentiary and the prison regime of the Auburn prison. Up until the 1960s, it was the paradigm that inspired the construction of Canada’s penitentiaries (Laval, 1873; Dorchester, 1880; Saskatchewan, 1911; British Columbia; Stony Mountain, 1920s and 1930s; Collina Bay, 1930s; Prisons for women, 1934) 91. Over this long period, penitentiary reform primarily followed the path of improvements to its mode of operation 92. The penitentiary transforms itself gradually, although only partially, into a rehabilitation instrument by way of meditation, prayer, work, learning and treatment programs 93. At the beginning of the 1950s, the CSC adopts new architectural norms, without in any way revolutionizing the layout of the penitentiary, and an improvement in inmate living conditions ensues in the institution. The penitentiaries built during this period provide the inmates with greater intimacy. The cell ranges are not as long, the cells are larger, equipped with a full-length door and a view to the outside. The layout of the network for moving about expands and makes it easier to get about outside. The penitentiaries are furnished with lunchrooms so that meals can be eaten together by cell range, which are later transformed into living rooms. Like the older institutions, the new penitentiaries are medium in size (450 beds). Control is exercised “primarily by dynamic security measures and by manually locking up the barriers”94. Three penitentiaries were built during the 1950s: the Federal Training Centre, the Leclerc Institution and the Joyceville Penitentiary. Over the following decade, on the heels of the Fauteux Report, eight new medium size penitentiaries are built (Springhill, Archambault, Cowansville, Millhaven, Warkworth, Drumheller, Matsqui and the Quebec Correctional Development Centre), which add 4,000 new places to Canada’s correctional system. 90 CSC, 1991a, 1991b, 2002a. CSC, 1991a, 1991b, 2002a. 92 The architecture and mode of operation of a penitentiary are intimately related to one another and must evolve in tandem, since a discrepancy between the two of them will lead to dysfunction. Architectural transformations shape new modes of operation and the evolution of operations guide the creation of new architectural forms. Changes in the prison system are a product of this double evolution. 93 CSC, 1991b. 94 CSC, 1991a, p. 4. 91 Towards a Policy for Canada’s Penitentiaries 81 The maximum security penitentiaries are designed in such a way as to limit the contact between inmates and prison staff. Static security measures are reinforced by the design of glass-enclosed remote duty rooms and corridors that are reserved for the exclusive use of prison staff95. However, the medium and minimum security institutions will be modelled along the lines of the university campus design. It’s not until the 1960s that the process of normalizing the prison milieu (the opening up towards society) and, more specifically, the emphasis that is placed upon rehabilitation sets a new architectural reform in motion. The penitentiary as a distinct, heterogeneous place, closed onto itself is challenged. With the movement towards campus style institutions, the first genuine attempts to create a more “normal” correctional milieu occur. Four institutions of this type are built: Cowansville, in the Province of Quebec; Warkworth, in Ontario; Drumheller, in the Prairies; and, Springhill, in the Atlantic Provinces. The campus architecture style is characterized by smaller buildings, at the residential level, arranged like the buildings on a university campus, and by the use of shapes and materials that are typical of a residential milieu. The single octopus-like building gives way to an assortment of buildings. The cells are smaller than before, but the areas used for common amenities are more numerous and bigger. The architectural innovations, such as open-air duty rooms, the elimination of several barriers and the spaces designed to cultivate exchanges will make it easier to bring in the dynamic security model based upon close interaction between prison staff and inmates 96. However, notwithstanding these changes, the mode of prison operations is not radically transformed. This period is characterized rather by a certain balance between static security and dynamic security. On the campus, the buildings are linked together by covered corridors that restrict moving about. Generally speaking, (internal and external) movements are limited and controlled by the presence of fences, barriers, enclosures and glass doors at strategic locations. In the living units, centralized remote control devices replace the manual locks, 95 96 CSC, 1991a. CSC, 1991a, 2002b. Towards a Policy for Canada’s Penitentiaries 82 thereby reducing the contact between prison staff and inmates 97. The architectural innovations themselves are shaped by the necessity to resort to cellular, residential, and perimetrical isolation, by the necessity to take into consideration the mechanics of armed interventions (the reduction of the distance between buildings and a network of tunnels to transport weapons and for the safety of prison staff, especially in the maximum security penitentiaries), as well as by the need for direct surveillance over the entire living unit, from the duty rooms. In addition to reducing the number of interactions between inmates and prison staff, the centralized remote control duty rooms, whether open-air or enclosed, diminish the inmates' intimacy and place limits on the shape that the living unit is able to take. Indeed, during the 1960s, new static security measures are applied in all the new penitentiaries, and the campus-style institutions seek to genuinely improve the effectiveness and efficiency of the penitentiary98. It is only when the time comes for the CSC to draw conclusions regarding this period, attached as it is to its linear conception of the penitentiary's evolution, will it explain that all the measures listed above were only remnants of the former mode of operation. The 1960s are marked by “incomplete, divergent and sometimes contradictory messages”, writes the CSC99. The static security measures are not regarded as objective constraints stemming from the state of the prison system and the society in which it exists. Thus, what appears as a period of dynamic balance, of tensions between opposing needs, is defined as a simple transition period towards a superior penitentiary paradigm based upon dynamic security and respect of the individual. This does not prevent the CSC from proclaiming at the very same time that “operations must be organized in such a way as to accommodate everyone’s needs” 100, surreptitiously reintroducing the notion of an indispensable balance between static security and dynamic security. By favouring dynamic security, the CSC erases the many contradictions with a seeming magic wand, yet invariably dynamic balance presupposes an ongoing tension between the two forms of security. 97 Here, we stumble upon a fascinating paradox. Manual locks multiply the opportunities for contact between prison staff and inmates. But these contacts are fleeting and can be tricky and dangerous; they thus lead to negative interactions. 98 CSC, 1991a, 1991b, 2002b. 99 CSC, 1991b, p. 3. 100 CSC, 1991b, p. 5. Towards a Policy for Canada’s Penitentiaries 83 The evolution of the closed institution towards a correctional milieu that is more of an imitation of living in the community –the current trend towards the normalization of prison architecture– is not, moreover, an end in itself, but here again a simple transition phase towards the ideal penitentiary. In the CSC’s own words, it aims to effect “an about turn in correctional ideology”. It seeks to markedly decrease “the import of imprisonment in correctional strategy”, seeing as the increase in the construction and operating costs of penitentiaries constitute, again in their own words, “the ultimate catalyst for change”. In the end, the CSC aims to eliminate “the need to design, build and furnish centralized institutions to accommodate inmates”, given that the prison without walls and the community resources centre represent the ultimate ideal penitentiary model101 in their minds. During the 1970s, the tendency towards building smaller and less austere penitentiaries takes shape. Although security still remains an important concern, the creation of a more humane living environment and a more relaxed atmosphere within the institution is also sought. Five penitentiaries are built: the Regional Reception Centre (Province of Quebec), the Regional Psychiatric Centre (Prairies), the Edmonton Institution, the Kent Institution and the Mission Institution, while several urban community centres will be opened to better deal with inmates on parole102. The emphasis placed upon static security and more specifically upon indirect surveillance is challenged. In the minimum and medium security penitentiaries, several security mechanisms are modified or simply abandoned. However, the correctional officers still work in glassenclosed posts, in contrast to other prison staff who are now working more often and more directly in the unit itself103. During the 1980s, numerous penitentiaries are built: the Atlantic, Drummond, Donnacona, Port-Cartier, Bowden and de la Macaza Institutions, as well as the special handling units (that we will look at later on). Once again, this period is marked by tensions between static security and dynamic security. The CSC increasingly advocates the living in the community model and the inmate’s accountability. But a wave of violence in the penitentiaries, including the murder of several employees, 101 CSC, 1991b, p. 6-7. CSC, 1991a. 103 CSC, 1991a; 2002b. 102 Towards a Policy for Canada’s Penitentiaries 84 leads to the implementation of supplementary control measures in a majority of the institutions (above all, the formulation of an armed intervention plan)104. The CSC nonetheless continues its architectural pursuit of a more “harmonious” penitentiary. The Bowden penitentiary, in Alberta, is the “first genuine attempt to integrate all of the prison staff into the living unit”105. In fact, Bowden constitutes “the first federal medium security institution in Canada that is built in accordance with the requirements of the direct surveillance model”106. This kind of surveillance is based simultaneously upon the interaction of the prison staff with the inmates and upon being able “to see all of the principal areas from a central vantage point” 107. The Bowden penitentiary consists of five distinct living units. In order to facilitate surveillance, the units are arranged in the shape of a cross, with the duty room placed right in the centre. Each of the arms of the cross includes a core of cells that give onto a “semi-private space for common amenities”. The duty room is open and “serves as an information booth at all times”. Inmates have free access to their rooms (except at night) and the only material obstacle to their moving about are the controls that remotely open the access doors to the units and the cells (during the night). Bowden is a sort of national and international showcase for the CSC. During the 1990s, this role will be taken over by the William Head and Fenbrook institutions for men and by the new regional institutions for women. Opened in 1959, the William Head minimum security penitentiary was overhauled and turned into a medium security complex in 1992. William Head is portrayed by the CSC as the very model of a “community residence” and of “responsibility”. It consists of five sections each having room for forty inmates, and each one made up of four ten-room duplexes. In each building, the inmates are responsible for the organization of domestic life. William Head is the architectural expression of the values expressed in the CSC’s 1989 Mission 108. 104 CSC, 1991a, 2002b. CSC, 2002b, p. 3. 106 CSC, 2002b, p. 3. 107 CSC, 2002b, p. 3. 108 CSC, 2002b, p. 3-4. 105 Towards a Policy for Canada’s Penitentiaries 85 The Fenbrook penitentiary, inaugurated in 1998, constitutes an amalgam of the direct surveillance model and the accountability model, a hybrid concept. But, according to the CSC, “it is above all inspired by the accountability model”109. All the employees and all the day-to-day functions are grouped together in the same building. The creation of a “community” is supposed to promote the maintenance of order and security. Since Fenbrook’s opening, no major incidents have taken place there. However, the CSC barely places any emphasis upon the static security measures that it has had to adopt to help maintain order in the prison. Like most medium security penitentiaries that do not have an enclosure wall, Fenbrook is surrounded by a double razor-blade barbed wire fence and equipped with a PIDS. But what makes for a significant difference is its central bubble that is equipped with the most modern means of communication and a veritable armoury. Forty surveillance screens electronically connected to video cameras with zoom lenses provide the means to monitor all the sectors of the penitentiary, while a Global Positioning System provides the means to locate employees at any time, and wherever they are. Accordingly, the inmates are under constant surveillance and in the most static fashion imaginable! This undoubtedly contributes to their good behaviour. Of course, such surveillance is helpful, but it is not sufficient to shield the penitentiary from any and all outbursts of violence, as we will see later on (or as we have already been able to observe)110. Fenbrook constitutes a nice showcase for the CSC, but only to the extent that it does not rely too heavily upon the static security measures that ensure the penitentiary’s internal discipline and that contravene its official philosophy. During the 1990s, the showcase that the CSC would have liked to have flaunted, its prison castle in Spain if one may be so bold, were the regional institutions for women (RIFW), the original version. Unfortunately for the CSC, the responsibility model as applied to these penitentiaries for women was a blatant failure, at least during its first few years of operation. But before examining the case of these penitentiaries for women, let us consider the evolution of the special handling units (SHU) for men. 109 110 CSC, 2002b, p. 6. CSC, 2002b; Harris, 2002. Towards a Policy for Canada’s Penitentiaries 86 We will explore these last two types of penitentiaries in depth, because the first one is an example of rebalancing in favour of static security, while the second one is an example of rebalancing in favour of dynamic security. a) The Evolution of the Special Handling Units (SHU) The evolution of the special handling units provides us with an example of rebalancing in favour of dynamic security. Subsequent to the wave of violence that shook Canada’s penitentiaries in the middle of the 1970s, an investigative committee, appointed to study the use of isolation in federal penitentiaries, was created. Presided by Jim Vautour, the committee submitted its report in 1976 and its principal recommendations were followed by the CSC. At that time, the offenders who represented a serious and persistent threat to the prison staff and to other inmates were put into dissociation areas in the institution where they were being kept for nearly 24 hours a day, without receiving any clinical treatment or following any kind of rehabilitation program. A study conducted by the investigative committee revealed that spatial segregation was not doing anything to modify the behaviour of dangerous inmates, since the latter continued to perpetrate violent acts after leaving isolation. The committee came to the conclusion that special handling units, namely, institutions specifically designed and built for guarding and treating violent inmates were necessary, in order to maintain order in the “ordinary” penitentiaries and to decrease the risks to which prison staff were being exposed, as well as to reduce the harmful effects of isolation over the long term by implementing programs that were better adapted to the needs of dangerous offenders111. In 1977 and 1978, two temporary units were set up within existing penitentiaries (one at Millhaven and the other at the Quebec Correctional Development Centre), while waiting for the opening of the permanent SHUs in 1984 (Saskatchewan Penitentiary and the Quebec Regional Reception Centre, at Sainte-Anne-des-Plaines). After the creation transformations. 111 CSC, 1991c. of the SHUs, they underwent several Towards a Policy for Canada’s Penitentiaries 87 In 1980, the admission criteria were broadened to include inmates who represented a “potential” danger and not only a real immediate danger, and a minimum two year term was officially introduced. However, this rule was revoked in 1985, enabling inmates to return to the institution from which they were transferred in the first place, after having completed the various phases of the reintegration program, at their own rhythm 112. In 1986, the number of security levels in Canada’s prison system went from seven to four; where the special handling units were classified as the highest level of security and were rebaptized “High Maximum Security Unit”. In 1990, the Correctional Service of Canada adopted a new policy towards dangerous inmates. The operations of the SHUs, and more specifically the control methods being used no longer corresponded to the values set forth in the Service’s Mission. As soon as they were opened, and this, contrary to how the project had been planned, a regime centred on coercion materialized in the SHUs, undoubtedly as a result of the extreme dangerousness of the first inmate cohorts who were imprisoned there. This system had been reinforced following the 1983 and 1984 wave of violence (11 murders and 60 violent inmate attacks, of which two murders and seven violent attacks took place in the SHUs, one murder of an employee, and 39 riots, hostage takings and escapes). According to the CSC's analysis, the units were essentially punitive penitentiaries, closed onto themselves, and where the various phases of progressive reintegration were not being followed. The intervention mechanisms used in the SHUs had not succeeded in neutralizing the inmates’ violent behaviour: “more than one-third of the inmates were sent (to the SHU) more than once” and “the latter represented a far greater threat to society once they were released from the SHU, than was the case for other inmates”. The conclusion was as plain as the nose on your face. It had become urgent to “introduce more effective treatment programs and strategies into these units”113. The special handling unit could no longer be defined as a high maximum security level institution, but rather as “a special place intended for special people”114. The Service thus goes back to its 112 CSC, 1991c. CSC, 1991c, p. 98. 114 CSC, 1991c, p. 100. 113 Towards a Policy for Canada’s Penitentiaries 88 former designation, and eliminates the notion of high maximum security. Two fundamental principles were laid down as the foundation of the new conception of the special handling units. The first principle is that of the “limited control” of dangerous inmates, namely, a control that is exercised “solely to the extent that is necessary to prevent violent acts” 115. The CSC recognizes the existence of three categories of dangerous inmate: inmates who suffer from psychiatric disorders, inmates who have behavioural disorders and inmates for whom violence is a functional act (a means to an end). Dynamic security, the exercise of control by way of positive interactions between prison staff and offenders, also has to be applied in the special handling units, which implies the refurbishment of the premises and the gradual elimination of the restraining devices affecting inmates when they move about, in order to “reduce the material barriers between prison staff and inmates” 116. The second principle involves the reintegration of the offenders. According to the CSC, “violent inmates also have the capacity to modify their behaviour, if they are put in a suitable milieu and offered appropriate programs” and if they are encouraged to “actively participate in constructive activities” 117. The avowed objective of these programs “is to provide the means for the inmate to return to a maximum security institution, without risk, and as soon as possible”118. In point of fact, the CSC's new philosophy will lead to a substantial reduction in the SHU’s total population. Since 1991, the situation in the SHUs does not appear to have evolved significantly. In its 2000-2001 annual report, the Correctional Investigator makes a list of the unresolved problems over the preceding years. Amongst the various problems mentioned is “the effectiveness of the policies governing the special handling units” and “the chronically low level of inmate participation in the programs offered in the special handling units”119. 115 CSC, 1991c, p. 100. CSC, 1991c, p. 102. 117 CSC, 1991c, p. 102-103. 118 CSC, 1991c, p. 103. 119 Correctional Investigator’s Report, 2000-2001, 2001, p. 7. 116 Towards a Policy for Canada’s Penitentiaries 89 The Investigator expresses serious doubts about the effectiveness of the Service's policy that involves putting all the so-called “dangerous” inmates together in the same institution. In its opinion, this practice leads to labelling these offenders as the “worst of the worst” and creating a solidarity between them, which flies in the face of the explicit objective of the SHUs, namely, to ensure the security of society. And the Investigator explains the low level of inmate participation in the treatment and training programs by these same feelings of solidarity120. In conclusion, the Investigator asks the CSC to go one step further towards normalization and dynamic security. On the other hand, the Investigator is surprised that the CSC has not yet set up programs specifically designed for SHU inmates, notwithstanding the repeated recommendations to do so. Indeed, there are compelling grounds to be astonished, if one examines the SHU's evolution over the last 25 years and the evolution of the CSC’s policy pronouncements. The absence of specific programs and the low level of inmate participation can undoubtedly be explained, as the Service has suggested, by the ever growing difficulty of rehabilitating dangerous criminals, by the harsh reality that prevails in the institutions and by the lack of unequivocal scientific knowledge in the area of treating violent people. But the foregoing is especially revealing about the tactics that are constantly employed by the partisans of a liberal penology to explain the system's failures, tactics that involve pleading the insufficiency and inadequacy of the programs, thereby perpetually side stepping the real issues at stake. This argument has been used on several occasions since the SHU’s creation. And this is still the case, as the CSC is currently working on the development of a plan to better meet the needs of the inmates in the Sainte-Anne-des-Plaines SHU. But the rebalancing of the special handling units must not be achieved to the detriment of static security. In these units, only a relative balance can be reached, where static security predominates over dynamic security. b) The Evolution of the Regional Institutions for Women (RIFW) The evolution of the penitentiaries for women provides us with a relevant example of rebalancing in favour of static security and the spatial segregation of the different inmate categories. 120 Correctional Investigator’s Report, 2000-2001, 2001, p. 7. Towards a Policy for Canada’s Penitentiaries 90 We will examine this example in depth, since the CSC is proposing to apply the model underlying the institutions for women to the penitentiaries for men. When perusing the CSC's various texts, it is surprising to observe that the latter does not describe prisons for women as penitentiaries, but rather as institutions, without a doubt because the very notion of an institution does not imply the notion of “penitence”. What is at issue here, beyond the simple choice of a descriptive noun, is the very nature of the penitentiary itself. From Prisons to Institutions Before 1995, Canada’s prison system counted only one penitentiary for female offenders: the Prison for Women in Kingston. In 1991, in response to rising violence, the Prison for Women was equipped with a special unit where the most dangerous female offenders, the inmates who disrupted the smooth operation of the institution, were to be isolated. The week that preceded its opening was marked by several major incidents: five attempted suicides, an attempted escape and six violent attacks set off by drug use121. The launch of a special isolation unit for aggressive female inmates was going to considerably improve the overall atmosphere in the penitentiary. But violence was not eliminated within the special unit. It reached its boiling point during the 1994 riot, which gave birth to the Arbour Commission. In 1990, the Government had already announced, pursuant to the 1989 Task Force Report on Federally Sentenced Women, that it would close the Kingston Prison for Women towards the end of 1994 and that it would replace it with five smaller institutions, in line with its new philosophy. The doctrinaire decision of 1990 and the more pragmatic one that followed in 1991 were going in two opposing directions. The former proposed dealing with the problem of dangerous female inmate violence by creating a community-like milieu for them, while the 121 HARRIS 2002. Towards a Policy for Canada’s Penitentiaries 91 second proposed isolating violent women from the other female offenders. After the 1994 riot, notwithstanding the fact that the female offenders who were placed in the special isolation units had been difficult to control, and that they were even more so in a partially normalized milieu (the ordinary units in the Prison for Women), the Government steams straight ahead with its plans to construct open and multilevel security institutions for women, as if there were no lessons to be learned from the Kingston Prison for Women experience122! Between 1995 and 1997, the Government builds five low capacity (between 28 and 81 inmates) regional institutions for women: the Okimaw Ohci Healing Lodge at Maple Creek, Saskatchewan (August 1995), the Nova Institution in Truro, Nova Scotia (October 1995), the Edmonton Institution for Women, in Alberta (November 1995), the Grand Valley Institution in Kitchener, Ontario (January 1997) and the Joliette Institution in the Province of Quebec (January 1997). These penitentiaries are built in line with a new approach to security. This approach, as we have previously seen, involves giving precedence to dynamic security based upon the interaction between prison staff and inmates. “Getting to really know the female inmate is the best of protections”, writes the CSC on several occasions 123. In the first regional institutions for women, static security was scarcely developed. The traditional perimeter fence had been replaced by a boundary fence and a bare bones lighting system. Control and detection systems were non-existent124. The new penitentiaries for women did not have a maximum security unit. In fact, they had been conceived to accommodate low or medium risk inmates. Dangerous female offenders125 were nonetheless transferred into these penitentiaries 126. Many of them spent most of their time in isolation cells for disciplinary reasons, going from attempted escapes to drug abuse 127. 122 The Arbour Commission, appointed to investigate the 1994 riot at the Kingston Prison, consoled the CSC with regards to its policies. According to the Commission, more than three quarters of the female inmates had been victims of various kinds of abuse during their lives, and their rehabilitation required the establishment of specialized treatment and training programs, dispensed in an environment that would be as normal as possible, in other words, in a hospitable, calm and serene environment. 123 CSC, 1989, 1991, 1996, 1999, 2002. 124 CSC, 2002c. 125 Namely, inmates who have committed violent crimes (75% of the female inmates are classified as maximum security) or who manifest marked anti-social behaviour that cannot be easily altered. 126 In 1997, only seventeen women in Kingston remained classified as maximum security risks. 127 HARRIS, 2002. Towards a Policy for Canada’s Penitentiaries 92 Barely a few months after being opened128, violent incidents at the Nova and Edmonton institutions lead the CSC to increase static security measures, including measures concerning the security perimeter. These security measures are reinforced in all existing RIFW, as well as in those under construction, with the exception of the Okimaw Ohci Healing Lodge. Nevertheless, the CSC did not want to use the same security perimeter measures in the penitentiaries for women as in the penitentiaries for men, seeing as it considered the level of risk and needs of women to be different than those of the male inmates. Instead of the traditional fourteen foot high fence, it puts up an eight foot high fence (topped with razor-blade barbed wire), coupled with a detection system (infrared light, video camera, etc.), seeing as a more imposing fence would be “contrary to the concept that had presided over the creation and operation of institutions for women, which was based upon the notion of dynamic security” 129. Even though it “knew that this system would not necessarily prevent women from escaping”, the CSC “judged that it would be a better early warning system (detection and dissuasion), and that it was the appropriate way to deal with the risk (...)”. It was, as a result, implicitly recognizing that women had the same abilities to escape as men, while still implementing conditions pertaining to escape that were distinct! It was also conceding that it had poorly evaluated the risk represented by women. But, in attempting to resolve the security problem in the RIFW, the CSC had to take even greater liberties with its basic philosophy. In 1996, the CSC withdraws all female maximum security offenders from the regional institutions and commits itself to making significant changes to the architecture and mode of operation in the penitentiaries for women. The four principal measures adopted are as follows: the formulation of a normalized instrument to reassess the level of security of female inmates, the creation of Secure Units, the development of an intensive behaviour management program and 128 One inmate murdered and one riot at Nova; three attacks on prison staff, seven escapes and attempted suicides in Edmonton. 129 According to the CSC, the current RIFW security perimeter is somewhere on a continuum between what exists at minimum security institutions for men (no fences) and what exists at medium security institutions for men (double fence and motorized patrols). CSC, 2002c, p. 2. Towards a Policy for Canada’s Penitentiaries 93 the creation of Structured Living Environment houses, as well as the development of an intensive treatment program 130. The first measure involves elaborating a Scale to reassess the level of security for women. With this first measure, the CSC implicitly recognizes that the reassessment of the level of security of female offenders drew too heavily upon subjectivity and was far too sensitive to the resources that were available (the number of places and employees in the Service’s institutions), and that in a context where the number of inmates was growing, the Service was following a policy that was more concerned with managing the available places than with managing risk. The second measure involves building special housing units in each of the regional institutions to accommodate the female offenders who are classified as maximum security risks, and whose return is planned for 2002131. With this measure, the CSC implicitly recognizes that it had gone too far in neglecting security in the institutions for women and that to rehabilitate female offenders, it does not suffice to confine them indiscriminately in a normalized environment while dispensing treatment and training programs to them. The creation of the Secure Units challenges the initial conception of multilevel security institutions, based upon the non-segregation of inmates. The Secure Unit implies an increase in the degree of confinement of female maximum security offenders. In addition, the SU will be designed in accordance with the scale invariance principle, prisons within the prison: “The SU will have three levels of confinement: the cells, the modules (consisting of five to six cells each) and the unit itself”. Meanwhile, “the exercise yard will be surrounded by a combination of walls and fences 3.7 metres high and equipped with a detection capability”132; which boils down to the fact that it will be surrounded by a fence that is just as imposing as what surrounds the penitentiaries for men, while what surrounds the RIFW is only eight feet high. Accordingly, no new changes to peripheral security measures will be necessary and the CSC will be able to claim that it has remained loyal to its initial concept! 130 The last three measures are part of an Intensive Intervention Strategy in the institutions for women made public in 1999. CSC, 2002c. 131 The units for women currently located in the penitentiaries for men will then be closed down. 132 CSC, 2002c, p. 4. Towards a Policy for Canada’s Penitentiaries 94 With this stunt, the CSC is seeking to rebalance static security and dynamic security right within the SU: “female maximum security offenders will be taken care of simultaneously thanks to increased static security measures in the SU and thanks to dynamic security and the supervision provided by qualified personnel assigned to the units”. The CSC implicitly recognizes, for the first time, that the primacy of dynamic security in the penitentiaries for women is a function of the classification of female offenders and cannot be applied throughout the whole institution. In fact, the CSC is seeking to perpetuate the imbalance between the two types of security, on a global scale. And the same is true for moving about. The CSC seeks to impose restrictions on the inmate’s movements on the basis of the risk represented by the latter: “Moving about outside the unit will be controlled on the basis of an evaluation of the risk that each inmate represents (in other words, an evaluation will be made whether the risk represented by an inmate moving about outside of the SU can be taken), and the female inmates who leave the unit will do so under the direct surveillance of prison staff. Control will thus be increased when inmates move about.”133 Finally, in the RIFW, the very nature of the correctional officer’s work will have to be modified. The control and surveillance function and the case management function will have to be better balanced. But the CSC nonetheless emphasizes the second aspect, as we see in the following passage: “Prison staff will be assigned according to a schedule established for the unit and they will receive adequate training in order to be able to understand the mental health problems and to intervene effectively. A proven form of intensive intervention will be employed.” 134 In fact, everything unfolds as if, when circumstances dictate, by necessity, the CSC partially recreates the traditional penitentiary right inside the regional institutions for women. 133 134 CSC, 2002c, p. 4. CSC, 2002c, p. 4. Towards a Policy for Canada’s Penitentiaries 95 The third measure involves setting up a special ten place unit to confine very high risk female offenders who have been associated with major incidents and who cannot be kept in the SUs (in the RIFW). These special units are the equivalent of the special handling units (SHU) for men. With this measure, the CSC recognizes, even more than in the case of the creation of the SUs that it was mistaken about the non-violent nature of female offenders and that it had neglected the high level security measures. The fourth measure involves setting up Structured Living Environment houses (SLEH) in each of the regional institutions in order to accommodate female minimum and medium security inmates with mental health problems. Ever since 1996, the CSC offers female offenders with serious mental health problems an intensive treatment program at the Regional Psychiatric Centre in the Prairies, a unit with only twelve places. With the creation of the SLEH, the CSC implicitly recognizes that mental health problems, specifically those related to addiction (primarily drug abuse) and those related to suicidal tendencies were far more important than it had previously claimed, such that a “normal” environment did not really correspond to the needs of one segment of the “clientele”. The adoption of these four new measures is surprising, since, as the CSC has written, “Putting aside the increase in the population, (...) there have been few significant changes in the overall demographics of the population (in the regional institutions) since 1997”, including the profile of the maximum security population135. As was the case in the past, “the majority of the women serving federal sentences have been condemned for serious crimes” and, accordingly, still present a “certain risk”. Why then did the CSC neglect security to this extent, and more specifically, static security, and what could have possibly motivated its (partial) about turn? The CSC acknowledges “the increase in violent acts perpetrated by female maximum security inmates against prison staff and other inmates”. But, when the time comes to characterize this violence, it persists with the notion that violent acts by women “tend to be primarily relational in the sense that they are not directed against strangers, but principally against people they know”. From this point onwards, the Service gets lost in a series of contradictions that it is unable to unravel nor solve. Since there is an increase in violent acts against prison staff, employees must be considered as not being 135 CSC, 2002c, p. 3. Towards a Policy for Canada’s Penitentiaries 96 “strangers”, in other words, as people the female offenders know and, accordingly, as potential victims. However, this flatly contradicts the principle that claims that “getting to really know the female inmate is the best of protections” for prison staff. Contrary to what the CSC claims, too close a relational intimacy might just be the fundamental condition that leads to the increased violence against prison staff! Too many interactions might indeed generate violence 136! And when the time comes to explain and propose solutions to counter this violence, the CSC doesn’t fare any better. In its opinion, the reasons underlying the violence “are complex and interrelated”; but one of the principal factors at issue is “the absence of consequences associated with serious violent acts” 137. So be it! But what solutions does it put forward? “The CSC works towards correcting the situation with the help of interregional transfers and the implementation of a management protocol, while continuing to increase the level of training of prison staff and of dynamic security in the co-located units”. Still more dynamic security, and interactions! Which is precisely one of the very conditions giving rise to the increased violence. Still more interregional transfers! While the multilevel security institutions were expressly created to reduce the risks and disruptions caused by transfers. Why doesn’t the CSC call a spade a spade? Why does it refuse to acknowledge that sending a female inmate to a SU and limiting their ability to move about constitute in themselves punitive measures, and that several other rebalancing initiatives could prove to be effective? Since the 1990s, the CSC has treated women as if they could be characterized by only moderate degrees of risk, security and needs, as if it would suffice to confine them in a normalized environment and provide them with more or less elaborate treatment and training programs, in order to rehabilitate them. In other words, the CSC deems women less dangerous, less violent, more malleable, easier to rehabilitate, that is to say, after all is said and done, less “rebellious” and more receptive to social engineering. At the very foundation of 136 In several texts, the CSC also argues that female inmate violence is mostly verbal and turned against oneself (self-inflicted mutilation). This assertion is contradicted by the facts. From insult to physical attack is not a great leap forward, and female inmates take the leap often. Let’s take a summary look at the violence that women are capable of perpetrating. Here’s a brief synopsis of the serious incidents that occurred in 2000-2001 at the RRC maximum security unit for women: an assault against two prison staff members (June 2000), the complete destruction of the unit (August 2000), an assault against two service providers (February 2001), the destruction of the unit (August 2001); several fights between female inmates (See the summary of actions carried out by RRC maximum security unit female offenders in Section 2.1). 137 CSC, 2002c, p. 3. Towards a Policy for Canada’s Penitentiaries 97 the CSC’s approach, there is an assumption that significant and indomitable differences exist between the sexes, pertaining to matters of risk, security and needs. From the foregoing to believing that the CSC’s attitude smacks of paternalism and crypto-sexism does not require a big leap. Studies undertaken or commissioned by the CSC have nevertheless shown that women are not different from men, or else that they’re on their way to eliminating differences that might exist, due to ongoing sociological changes. By way of example, a study carried out in 2000, dealing with the evolution of the rate of imprisonment of women in Canada, indicated that the number of women found guilty of serious crimes increased significantly since 1994-1995, going from 1,450 to nearly 2,150, that the number of lengthy sentences being served (“two years or more”) had tripled and that a certain convergence between the sentences handed out to men and to women was occurring. Abandoning their judicial paternalism, judges are increasingly inclined to treat men and women on an equal footing, above and beyond the historical and sociological distinctions that still support a somewhat differential treatment 138. Another study dealing with female maximum security offenders showed that, despite certain methodological limitations, “the risk was just as high, and the needs just as vital, if not more so, amongst female maximum security inmates as amongst their male counterparts”139. Women experience more difficulties dealing with addiction and functioning in group settings. On the other hand, “the evaluation of the criminal risk revealed no differences between the sexes with respect to the variables pertaining to criminal history, except in the particular case of sex-related offences”140. Female maximum security inmates are, in reality, a high risk group with great needs, which clearly justifies the maximum security classification. The CSC has had to adapt its practices to a reality that is undergoing profound change, but it has not modified its policy pronouncements, its ideology, accordingly. It remains convinced that dynamic security must be given precedence, that the institutions for women, that it dares not label penitentiaries, constitute a model to be followed, to the point of duplicating it in the institutions for men. And this, at a time 138 BOE, OLAH, COUSINEAU, 2000. CSC, 1999, p. 1. 140 CSC, 1999, p. 1. 139 Towards a Policy for Canada’s Penitentiaries 98 when the institutions for women are being pressed to become increasingly closed penitentiaries and that a genuine balance between static security and dynamic security is imperative. At the very beginning, the RIFW was conceived as a low level security penitentiary. The incidents that occurred at the Joliette institution for women reveal a lot about the CSC’s negligence. Barely six months after being opened, the absence of any genuine static security measures led to a deterioration in the institution's climate and to a proliferation of major and minor incidents (assaults, harassment, the escape of four inmates, etc.), and by the control of the premises just about being taken over by gangs of female inmates. The mere transfer of a few particularly aggressive and violent female inmates from the Regional Reception Centre was enough to destabilize the whole penitentiary, to unhinge its dynamic balance and send it down the steep slope of disorder and chaos. In January 1998, the RRC closed its unit that was reserved for female maximum security offenders, after having reclassified them as medium security risks and transferring them to Joliette. The investigative committee appointed to shed light on the incidents that had occurred at the Joliette penitentiary criticized the reclassification and transfer policy decisions made by the RRC. At least two of the absconding inmates, who were judged dangerous, should never have been reclassified as medium security risks and should not have left the RRC’s unit for women. In the absence of elaborate static security measures (including the possibility of locking the cell doors) and of sufficient prison staff, the RRC's decision resulted in unacceptably jeopardizing the security of the inmates, prison staff and the institution itself141. As insightful as it might be, the investigative committee’s analysis does not take into account the fact that such incidents may also occur where maximum security inmates are not involved. Not only are the classification methods fallible, but female offenders classified as medium or even low level security risks can suddenly behave, for many complex reasons, as dangerous female offenders. The two lower level security risk inmates who escaped had been influenced, more or less unconsciously, by two inmates who were judged to be dangerous. They would not have been capable of making autonomous decisions and would have settled for following the 141 HARRIS, 2002, p. 127-132. Towards a Policy for Canada’s Penitentiaries 99 leaders! If such a mechanism, which resembles a domino effect is common, it must be clearly understood that low and medium security female inmates are not necessarily and automatically the “passive subjects” of other inmates142. On the other side of the coin, the maximum security female inmates are not necessarily and automatically affected by the influences of low and medium security female inmates (assuming that the latter are not terribly violent) at all times and in all possible settings. The batch of violent incidents that occurred at the Joliette RIFW challenged the CSC’s very philosophy to the effect that the creation of a normal milieu and having different classifications of inmates intermingle would have positive effects, quasi-miraculous effects upon the most dangerous female inmates. The New Security Norms in the RIFW The investigative committee that was formed after a female inmate escaped from the Edmonton RIFW in June 2001 recommended that the CSC establish new technical norms regarding static security in the institutions for women, in conjunction with the dynamic security measures. A task force was formed and a document was produced for consultation. In the document, Security Norms in the Institutions for Women, the imbalance between static security and dynamic security is obvious with regards to the security requirements concerning prison staff and their placement, as can be seen in Tables 2 and 3 that come from this document. 142 The proof, on August 2, 1997, four medium security female inmates attacked the institution’s open-air duty room, and were guilty of grievous assault against two prison staff members. The female inmates gained access to the keys, drugs, computers and devices that controlled the entrances and exits to the penitentiary. UCCO-SACC-CSN, 2001. Towards a Policy for Canada’s Penitentiaries Minimum Security /Healing Lodge Objectives Create and maintain a safe work environment Medium Security Create and maintain a safe work environment Maximum Security Create and maintain a safe work environment - Table 2 Prison Staff Security Dynamic Means Interaction between prison staff and inmates, “Getting to really know the female inmate is the best of protections”, information, communication, exchange of information Interaction between prison staff and inmates, “Getting to really know the female inmate is the best of protections”, information, communication, exchange of information Interaction between prison staff and inmates, “Getting to really know the female inmate is the best of protections”, information, communication, exchange of information, limitations on moving about; higher prison staff /inmate ratio 100 Physical Means Sensory irritant aerosols, restraint equipment, protective equipment (different types of gloves), communications equipment and systems Sensory irritant aerosols, restraint equipment, protective equipment (different types of gloves), IERT equipment (sticks, shields, jackets, helmets, etc.), communications equipment and systems Sensory irritant aerosols, restraint equipment, protective equipment (different types of gloves), self-contained breathing apparatus (SCBA), duty room with emergency exit, Pro-straint prisoner chair, IERT equipment (sticks, shields, jackets, helmets, etc.), communications equipment and systems Source: CSC, 2002c, p. 11. At each of the security levels (minimum, medium and maximum) one can observe the imbalance between the dynamic means and the physical means that are retained. The interaction between prison staff and female inmates, namely, the dynamic security is deemed in all three cases to offer the best protection (“Getting to really know the female inmate is the best of protections” 143). Static security is reduced to the simplest of physical means, to protective equipment. The more complex physical solutions, the architectural solutions, such as spatial segregation, are barely 143 CSC, 2002c, p. 11. Towards a Policy for Canada’s Penitentiaries 101 mentioned (in fact, they are shifted over to the “prison staff placement”144 section). The only physical security measure that distinguishes the medium security level from the minimum security level is the IERT equipment (sticks, shields, jackets, helmets, etc.); and the only physical security measure that distinguishes the maximum security level from the medium security level are the self-contained breathing apparatus, the duty rooms with an emergency exit and the Pro-straint prisoner chairs. No static security measure differentiates the second level of security from the first and the only security measures that differentiate the third level from the second are the higher prison staff/inmate ratios and the limitations on moving about. The control and limitation of inmate movements may constitute a static security measure (indirect surveillance) and/or a dynamic security measure (direct surveillance). For there to be a genuine balance between static security and dynamic security at each of the security levels, the measures of control and limitations on inmate movements must be applied progressively over the three security levels. - Table 3 Prison Staff Placement Objectives Dynamic Means Minimum Security /Healing Lodge To promote the prison staff’s availability for the inmates Medium Security To promote the prison staff’s availability for the inmates, but with a minimal number of secured areas To promote the prison staff’s availability for the inmates, but with areas ensuring adequate security for the prison staff and the inmates Maximum Security Minimal number of static posts; dynamic surveillance in the institution – visibility and accessibility of prison staff Minimal number of posts; dynamic surveillance in the institution – visibility and accessibility of prison staff Physical Means Open-air posts; accessible offices; windows on the office doors Open-air posts; accessible offices, as required by the institution’s routine; windows on the office doors Minimal number of posts; Enclosed posts; secured visibility and accessibility of office areas; movement prison staff on the floors, controlled throughout the but more restrictions than in unit. Group size medium security institutions (maximum of 6 at any one (time and placement) time) Source: CSC, 2002c, p. 12. The objective being sought in the placement of prison staff is the same regardless of the level of security, namely “to promote the 144 The two categories “prison staff security” and “prison staff placement” should not be completely separate. The first category deals in fact with protective equipment, while the second category the surveillance space (prison staff placement). Protective equipment and prison staff placement both belong to a larger category, namely, the protection of the prison staff. Towards a Policy for Canada’s Penitentiaries 102 prison staff’s availability for the inmates”145. But this broad objective is spelled out according to the level of security. In the case of the second and third levels of security, the objective is to be pursued with the establishment of secured areas. The number of secured areas is not defined. A “minimal number” is indicated for the second level of security and “areas ensuring adequate security” for the third. This proposal constitutes a refocusing effort in favour of static security. But it doesn’t go far enough. At the first two levels of security, there is confusion and an imbalance between dynamic security and static security. The dynamic means are not clearly differentiated from the physical means (more static) and vice versa. Hence, in the case of the dynamic means proposed for the first level of security, there are a “minimal number of static posts” (that by definition are indirect surveillance posts, which are enclosed most of the time) coupled with “dynamic surveillance in the institution” (visibility and accessibility of prison staff); while in the physical means there are “open-air posts” that constitute in fact more of a dynamic means of surveillance. As a whole, the dynamic and static means indicated in the table favour dynamic security. Direct surveillance, visibility and accessibility predominate. And this is even more apparent, if by “static posts”, the CSC means open-air posts, where prison staff is not mobile (indirect surveillance). The same reasoning and confusion are replicated at the second level of security, which differs in no way from the first. A significant difference appears only at the third level of security where the inmate’s movements are controlled throughout the unit and where enclosed posts and secured office areas are proposed under the physical means heading; and where “more restrictions than in medium security institutions (time and placement)” are proposed in the dynamic means, but without it being too clear what the CSC is referring to exactly. It is only within the SU that a refocusing effort in favour of static security appears to have been made, without going so far as to speak of a balance between the two types of security, nor the primacy of static security, as the proposal remains confusing and incomplete. 145 CSC, 2002c, p. 12. Towards a Policy for Canada’s Penitentiaries 103 The CSC had not anticipated the impact that female maximum security inmates would have upon the new penitentiaries for women and, more generally speaking, the security problems that arise with all female offenders. But the construction of special units for the most dangerous female offenders, in other words, the enhancement of static security, combined with a better system to evaluate the risk represented by female offenders, will not resolve all the problems. The foregoing might perhaps prevent the eruption of riots even more violent that what occurred at the Kingston penitentiary in 1994, but the stressful climate and violent incidents will not disappear solely as a result of the foregoing. It does not suffice to increase static security measures in only one section of the institutions for women. Violence can erupt at any time; female inmates, regardless of their level of security can turn into aggressive and vindictive offenders. A balance between static security and dynamic security has to be struck throughout the entire penitentiary without delay. The evolution of the penitentiaries for women is an example of rebalancing in favour of static security. But only a partial rebalancing has taken place. Notwithstanding the lessons from the past (Kingston) and notwithstanding those that were drawn from the first years of experimenting with the regional institutions for women, the CSC adheres to a general philosophy regarding security that no longer corresponds to the needs of our times. Even though the CSC claims to be using “an integrated approach consisting of both static and dynamic security measures”, the institutions for women “are built upon the notion of dynamic security”146. The CSC seems incapable of conceiving of a genuine balance between static security and dynamic security. It persists in giving precedence to dynamic security, which it believes superior to static security, and where the latter must be “integrated into dynamic security and surveillance”, while in reality, static security and dynamic security should mutually complement and reinforce one another, on an equal footing. In a context of hierarchical pluralism, the discrepancy between the CSC’s policy pronouncements and its practices are primarily the result of an ideological barrier, of its incapacity to officially acknowledge the error of its ways, of the authoritarian 146 CSC, 2002c, p. 5. Towards a Policy for Canada’s Penitentiaries 104 management style of its former commissioner (Ole Ingstrup) and of its predilection to side with the pressure groups that are close to the politicians in power (a kind of client-centred approach). In February 2000, after the events that took place at the Edmonton institution, Judge Chrumka of the Alberta Provincial Court emphasized in his report that the existence of separate units for violent female offenders is necessary for the protection of the other inmates and the prison staff, in as much as segregation is not seen as a punishment, in as much as the units are not places for individual isolation. This was a clear case of playing with semantics! And it was very insufficient. A spade is a spade! Towards a Policy for Canada’s Penitentiaries 105 III- PRISONIZATION AND THE CORRECTIONAL OFFICER'S ROLE IN THIS PROCESS In the third part of our study, we shall explore prisonization, the assimilation of inmates into the penitentiary, and the correctional officer's role in this process. The objective of this second part is to demonstrate that there is not only one alternative, one single choice that is available to correctional officers: security and/or reintegration into the community. Amongst the correctional officer's primary formal and informal functions, we shall discover, identify and describe the integration into the prison environment function. This function differs from the reintegration into the community function and is likely to become the fundamental issue in the technical division of labour within a penitentiary. In order to fulfil the objective of this third part, we shall delve into four subjects: the correctional officer's primary tasks, prisonization or the integration into the prison environment function, prisonization and reintegration into the community, the key prison integration routines and the correctional officer's job description. 1- The Correctional Officer's Four Tasks The correctional officer is a civil servant underling who occupies the lowest rung in the penitentiary hierarchy, just above the inmates. As an individual, he/she does not participate in the formulation of prison policy or in that of the tasks that he/she is required to perform, and this, in contrast to the professionals who work in penal institutions (educators, social workers, doctors, etc.). The correctional officer's tasks are proclaimed in legal texts or official regulations and the officer must comply with them under threat of penalty. This is undoubtedly why there is no vocational identity amongst correctional officers. In a majority of the studies dealing with the prison milieu, three major tasks or functions are attributed to guards, namely, a security function, a service function and a reintegration into the community function. The accent is put upon the contradictions between these different functions, as well as upon the internal contradictions within each of them. Towards a Policy for Canada’s Penitentiaries 106 The first task The correctional officer's primary function is the security function: internal security –watching over the inmates and the security of the institution– and external security –protecting society from the offenders. This first function permeates the very hierarchical structure of the penitentiary, which has numerous paramilitary connotations. In point of fact, it is a structure designed to control crises. Security requirements are more or less pronounced depending upon the penitentiary category (maximum, medium or minimum security), but it is ubiquitous. The security function harbours two major contradictions. First of all, "the external security of the prisons (to avoid escapes) and internal order are mutually exclusive" (Chauvenet, Orlic, Benguigui, 1994, p. 32). Indeed, due to the constraint of confinement, "if there is a sufficiently dissuasive security perimeter, there will be riots" and "if there is no such peripheral security, escapes will flourish" (Thomas, 1972, cited by Chauvenet, Orlic, Benguigui, 1994, p. 32). Secondly, the protection of society, which is more and more ensured by increasing confinement and the length of sentences, is at odds with the internal security of the institutions, to the extent that the penitentiary becomes increasingly difficult for the inmate to endure. The second task The second task of a correctional officer is the service function, or looking after inmate needs. The correctional officer must take care of satisfying the offender's basic needs, as the latter is kept in a state of dependency ( 147). It is moreover during the satisfaction of these needs that proximity relations are formed between the two parties. The service task, often perceived as a somewhat domestic chore (hotel valet, maid, nanny, etc.), is incompatible with the security function that demands that the officer remain in a position of authority and respect. 147 The service tasks performed by correctional officers are numerous. They range from giving out meals to health care (prevention of suicide, delivering medication), by way of morning wake-up calls, information, intake of new inmates, visits, etc. Towards a Policy for Canada’s Penitentiaries 107 The third task The third major function of a correctional officer are the tasks related to reintegration into the community. This function is incompatible with the security function, at least in the current state of affairs. Chauvenet. Orlic and Benguigui write: "Currently the objectives of security and of reintegration are rooted in opposing philosophies and entail the implementation of contradictory methods. These contradictions and the double talk that accompanies them, to all intents and purposes structure the very organization of the prison. They also have multiple consequences upon the circumstances in which guards perform their work." (Chauvenet. Orlic, Benguigui, 1994, p. 40) The reintegration into the community function is a secondary function, one might even say a residual one. It doesn't really have any status in the organization of work and it is rarely mentioned in job descriptions. And when these tasks are indeed included in job descriptions, no particular time is set aside for these tasks to be actually carried out. More to the point, the development of various reintegration activities, combined with the improvement in the inmates' living conditions and the expansion of their rights, drives up the volume of exchange and circulation of goods and people within the prison, sending the guards back to their surveillance and security functions, which accordingly reduces the time available to genuinely communicate with offenders. Likewise, the hierarchical organization of the prison and its information network, the absence of professional bonds and exchanges between guards and other service providers, as well as the size and even the architecture of the institutions are at odds with the very philosophy that underpins the reintegration mission. (Chauvenet, Orlic, Benguigui, 1994) Several people believe that it would suffice to reverse the order of priority in order to resolve all these contradictions. By making the tasks related to reintegration into the community the primary function of a penitentiary, the nature and components of the security function would be thoroughly transformed, as well as the guard's role. Security would no longer be coercive, dissuasive and repressive, as it is now, but would be ensured by "a quasicontractual and therapeutic prison management model, which would hinge on the inmates' common sense, reason and word of honour" (Chauvenet. Orlic, Benguigui, 1994, p. 40). And, as a result, security needs would lose ground, without jeopardizing the existence of the organization. Towards a Policy for Canada’s Penitentiaries 108 Scepticism is however justified. The problem is far more complex, as we shall see in the following sections. To begin with, we might ask what exactly is reintegration into the community. Guy Lemire aptly recalls that the humanitarian and remedial objectives that penal institutions set out to achieve constitute "two very different orientations even though, in some respects, they might be complementary" (Lemire, 1990, p. 110). Humanizing penitentiaries "involves implementing acceptable conditions of detention and liberalizing the inmate's regimen" (Lemire, 1990, p. 110). Rehabilitation, meanwhile, is conditional upon the normalization of the penitentiary (a decentralization of power, the autonomy of the cell blocks, group-oriented living) and the development and operation of rehabilitation programs, especially school and socio-cultural activities (See the typology of prison organizations). Humanization is thus "a prerequisite to rehabilitation programs" (Lemire, 1990, p. 110). But this confusion is not the only one that must be avoided. Can reintegration into the community be reduced to rehabilitation? In our opinion, rehabilitation is only one of the components of reintegration into the community. Reintegration into the community is a far more elaborate penological model, based upon the penitentiary's opening up to the community by means of numerous mechanisms such as day passes, parole, the customization of prison sentences and the inmate's accountability regarding his/her treatment with a view towards his/her preparations for his/her release from the penitentiary. Indeed, reintegration into the community is not only based upon addressing needs and rights but also, and above all, upon the idea of an eventual release. Although several attempts to transform the coercive institution into a normative institution have met with failure, this was not only due to organizational problems (resistance from the bureaucracy) or then again, due to fears of correctional officers of having control of the institution slip through their fingers; but also, and especially, due to the inmates who are not all capable of fitting into the normative model, which arises out of "persuasive power encountering a positive commitment from the members" (Lemire, 1990, p. 121). A majority of specialists concur moreover that the normative institution must select its inmates. Inmates must be classified "in such a way as to assemble within the same institution inmates who share similar characteristics: criminal background, sentence, motivation, etc." (Lemire, 1990, p. 122). In addition, "it is pointless to put inmates into a maximum security institution, when all they need is a minimum of guidance and support, in the same way that it is futile to provide rehabilitation programs to inmates who do not want or who are incapable of taking advantage of them" (Lemire, 1990, p. 122). The normative penal institution must be very selective. Amongst the numerous eligibility Towards a Policy for Canada’s Penitentiaries 109 criteria, the length of the inmate's sentence is particularly important. "Some institutions, writes Lemire, only accept inmates whose release is anticipated within the ensuing two or three years" (Lemire, 1990, p. 123). Reintegration into the community is not suitable for inmates who are serving intermediate to lengthy sentences (more than two years). Dangling the prospect of an eventual release that is so far off in time prevents the offender from "living for the moment and behind the walls", to cite an expression used by Lhuilier and Aymard. It turns out that the inmate's gaze, attention and imagination were being constantly turned outwards, towards society, and not inwards, towards the institution. The penitentiary's greater permeability to the community and the breaks in the barrier ultimately lead, if truth be told, to the offender's psychological escape. Should one take into consideration all the criteria that ought to guide the selection of inmates (criminal history, length of their sentence, motivation, degree of penitentiary security, level of education, capacity to learn, etc.), it is difficult to imagine that the majority of inmates would qualify for normative institutions. The opposite is more likely to be the case! By way of example, in 1998-1999, only 18% of the male inmates in Canada's penitentiaries were serving a sentence of less than three years; 31% were serving sentences of three to six years, while 16% of the sentences were from six to ten years, 15% were ten years or longer, and 20% of them were life or indeterminate sentences (CSC, 1999). Accordingly, more than half of the offenders were serving sentences of six years or longer, and 82% of them were serving sentences of three years or longer. Should we look at the profile of the entire inmate population (males and females), 32% of the offenders were serving sentences of less than three years, 34% sentences of three to six years, while 10% of the sentences were from six to ten years, 7% were ten years or longer, and 17% of the sentences were for life or of indeterminate length (CSC, 1999). More than two-thirds of the inmates were serving sentences of more than three years. On the other hand, 22% of the male inmates were serving their sentences in maximum security penitentiaries, 60% in medium security penitentiaries and only 12% in minimum security penitentiaries. In the case of female inmates, these percentages were respectively 31%, 42% and 10% (CSC, 1999). During the same year, 67.7% of the inmates sentenced to life imprisonment, 93.4% of the inmates serving an indeterminate sentence and 71.8% of the inmates serving sentences of 10 years or longer had a criminal history (CCJA). Towards a Policy for Canada’s Penitentiaries 110 What does one do then with the majority of offenders? Must we conclude, along with Guy Lemire, that "Beyond ideologies, lip service and sentimentality, in the last analysis, the prison organization offers only one choice: a warehouse or rehabilitation" (in the sense of reintegration into the community) (Lemire, 1990, p. 125; our emphasis). Must we conclude that correctional officers have to choose between the security function and the reintegration into the community function? Are there any other choices? And if so, what are they? The only one of the correctional officer's three major tasks described above in which a consensus genuinely exists at the moment is the public security task (protection of society). The other tasks give rise to fierce controversy. The task of internal security within the institution gives too much weight to the coercive and repressive dimensions, and this, to the detriment of common sense, reason, one's word of honour and virtue. Meanwhile, the service task undermines the authority of correctional officers and increasingly reduces his/her job to quasi-domestic chores. The reintegration into the community function is utopian in a society where social relationships are dissolving and where inequalities between individuals generate a vociferous demand for security. In our opinion, a fourth function exists that is never or at least is very rarely explicitly defined. It is a structural function, intimately related to the question of the control of the penitentiary, to the point where it is generally subsumed within the latter and thus ignored. This function is rooted to some extent in the three others, but it is easily identifiable when one examines the prison milieu by keeping one's distance from the dominant discourse that prizes reintegration into the community too highly. This function is one of integration into the prison environment, in other words, the assimilation of inmates into the prison milieu. This function was however at the centre of penological research from the 1940s to the 1980s. Let us now turn to this matter. Towards a Policy for Canada’s Penitentiaries 111 2- Prisonization or the Integration into the Prison Environment Function The first major research studies dealing with penitentiaries were focused upon the effects of imprisonment. The influences of the prison upon the inmate and his/her assimilation by the system were frequently studied between the 1940s and the 1980s (See in particular: Clemmer, 1940; Wheeler, 1961; Garabedian, 1963; Bowker, 1977). Since then, this area of study has fallen somewhat out of fashion. Considering how much the prison milieu has evolved, one might however wonder if it would not be appropriate to redo these studies and bring them up to date, so as to better understand the current situation and to perhaps find some satisfactory solutions to some of the problems experienced in Canada's penitentiaries at the present time. The concept of "prisonerization", or "prisonization", proposed by Clemmer, signifies the phenomenon of the inmate's assimilation by the prison milieu (148). By analogy with an immigrant, the inmate must fit into his/her new surroundings, he/she must acquire new habits and new values. Assimilation relates to the conformity of the inmate's values with the values of the prison staff (149). According to Clemmer, prisonization is fostered by several universal factors: the inmate acquires a new status (anonymous, because he/she is now defined by a number) and a new lifestyle; he/she discovers the general hostility of the environment in which he/she must satisfy his/her needs and the importance of having a job (Lemire, 1990) (150). In reality, an inmate succumbs to prisonization "in order to survive in a new milieu" and this assimilation is even more necessary and significant because the prison milieu is founded upon the separation of two opposing worlds, that of the guards and that of the inmates (Lemire, 1990, p. 19). Not only are the inmates put under the guards’authority, but they also have to depend upon the latter to have their needs fulfilled. And the greater the dependency of the inmates, the greater the degree of prisonization. 148 We prefer the term "détentionnalisation (prisonization)" to the term "prisonniérisation (prisonerization)", because it removes the confusion between prisons and penitentiaries. 149 In a broader sense, assimilation is the conformity of the inmate's values and behaviour with what is required by the institution. 150 With respect to the work carried out by Clemmer, Wheeler, Garabedian and Bowker, we have liberally borrowed from the synopsis sketched by Guy Lemire, while adapting it to our concerns Towards a Policy for Canada’s Penitentiaries 112 However, the degree of prisonization varies from one offender to the next and can also be explained by certain individual factors. Four key factors smooth the way to a more successful assimilation of the inmate, namely, a long sentence, an unstable personality (vulnerable to environmental influences), an absence of relations with people on the outside (the inmate's universe is limited to just the prison), the inmate's willingness and capacity to fit into the primary groups within the institution. Basing his work upon that of Clemmer, Wheeler (1961) showed that prisonization was not "a continuous linear process, but a cyclical phenomenon with a negative tendency", and that the prospect of returning back into the community played an important role in explaining the stronger or weaker assimilation of any given inmate into the prison milieu (Lemire, 1990, p. 25). Prisonization takes the form of the letter U over time, depending upon the various phases of imprisonment: =the =the =the initial phase : the first six months of imprisonment middle phase final phase: the last six months of imprisonment Chart 4 Conformity of the inmate’s values with the values of the prison staff versus the phase of imprisonment Conformity Phase of Imprisonement Initial (%) Middle (%) Final (%) High 47 21 43 Average 44 65 33 Low 9 14 25 Source : Lemire, 1990, p. 25. As Guy Lemire explains, Chart 4 shows us that: "The majority of inmates are assimilated by the prison milieu during what one might call the "trough" period (or middle phase) of imprisonment, but the prospect of the inmate's release appears to reverse this situation and return prisonerization to its initial condition, which is characterized more by the clash of two value systems than by specific choices." (Lemire, 1990, p. 25) Towards a Policy for Canada’s Penitentiaries 113 However, one must not infer that prisonization is a phenomenon with a strong negative tendency. The clash is quite relative. If the high and average levels of conformity are added together –the sum being synonymous with a suitable assimilation–, an entirely different portrait emerges. Conformity remains strong throughout the cycle, even though it decreases (91% during the initial phase, 86% during the middle phase and 76% during the final phase) and even though the level of low conformity increases (9%, 14% and 25% depending upon the phase). (151) The problem here is that the transformations that have marked the prison milieu over the past decades undermine prisonization and jeopardize integration into the prison environment. Of all the changes that have occurred, only two of them enhance the degree of prisonization: the increase in the proportion of inmates serving lengthy sentences and perhaps the increase in the number of inmates who have undergone inadequate socialization. All the other changes work to reduce the degree of assimilation. Inmates are no longer anonymous figures, but individuals who are recognized by the law. They no longer depend exclusively upon the guards to satisfy their needs, and the prison environment is less and less hostile to their needs (and more and more sensitive to their rights). Discipline and constraints have been considerably reduced: inmates enjoy greater freedom in how they spend their time and work is no longer the principal manner whereby they do their time. Access to media (newspapers, radio, television) and other means of communication (telephone), visits in visiting rooms without partitions, conjugal visits, day passes 151 Prisonerization is a striking phenomenon in maximum security institutions. In minimum security institutions, the U curve is less pronounced; while in open institutions, geared towards rehabilitation, it does not exist at all; and in the medium security institutions, it is "somewhere on the continuum between the two extremes" (Bowker, 1977; Lemire, 1990, p. 27). We should also note that there exist different prisonerization models according to the type of inmate. This one applies particularly to the Square Johns and Right Guys. (Inmate Typology. The Square John is an inadvertent criminal with no experience in the prison milieu, who participates in rehabilitation programs and establishes close contacts with the prison staff, all the while being distant from the other inmates. The Right Guy is a career criminal who has vast experience in the prison milieu, stands at the top of the social hierarchy, scarcely interested in rehabilitation and who maintains utilitarian contacts with prison staff. The Politician is a sophisticated and manipulative criminal who participates in programs and activities in order to improve his/her well-being and who establishes numerous contacts with the prison staff and other inmates. The Outlaw is a young inmate, unpredictable and impulsive, who has only recently attained the status of an adult offender; he/she sees violence as a solution to all his/her problems and he/she resists participating in rehabilitation programs. The Ding is an atypical non-violent criminal, who has most often been convicted for a sexual offence, and is ostracized by both prison staff and inmates. (Garabedian, 1963; Lemire, 1990) Towards a Policy for Canada’s Penitentiaries 114 and the expansion of the canteen reduce the inmate's social isolation, such that it is more and more difficult for an inmate to cut off all ties with the outside world. Concerned about their material well being, offenders associate less and less with their primary groups. And, finally, there are fewer Square Johns and Right Guys, and more Outlaws and Dings than in the past. Generally speaking, the greater permeability of the penitentiary to the community (a process whereby totalitarianism fades away), the improvement in the inmates' living conditions (humanization and liberalization) and the transformation of the relationship of power between offenders and correctional officers (a reduction in the latter's discretionary power) have played a major role in complicating, indeed in neutralizing the process of the inmate's assimilation by the penal institution. In a such a context, the measure of assimilation used by Wheeler no longer appears relevant. Wheeler was interested in the inmates' values. He measured prisonization on the basis of a representative sample of inmates and employees by using a questionnaire that described antagonistic situations between the two groups, in order to assess the conformity of the inmates' values with the values of the prison staff. Nowadays, is it possible to believe that a majority of offenders will adhere to the values of the prison staff; and, can we profess to change their values without viewing inmates through rose-tinted glasses. What concerns us at this stage is not so much the conformity of the inmate's values with those of the prison staff, as the conformity of the offender's behaviour with what is required by the institution, and more specifically, by the correctional officers. Assimilation should no longer be measured by the conformity to values, but by the role played in keeping the climate peaceful, respecting correctional officers and life in the penitentiary surroundings (activities and programs). Inmates may very well adopt a compliant behaviour for a multitude of reasons, without necessarily adhering to the values of the prison staff and the institution. How one might secure this behavioural compliance is a complex problem, to which we will turn in Section III-4. Towards a Policy for Canada’s Penitentiaries 3- 115 Prisonization and Reintegration into the Community One of the main issues addressed by researchers from the 1940s to the 1980s was the effect of prisonization upon the reintegration of offenders into the community. Clemmer's assessment was pessimistic, claiming that people who are incarcerated had little chance of being rehabilitated while they were in prison, due to the fact that they lived in a universe characterized by rather unique values. But other research studies carried out in the 1970s, subsequent to Clemmer's work, have shown that inmates who had been behind bars for a long period (10 years or more) achieved a very high rate of success with their parole and were more likely to successfully reintegrate into the community (Lemire, 1990). As Wheeler (1961) had shown and later Bowker (1977), assimilation by the prison milieu is a transitory and situational phenomenon (Lemire, 1990). It doesn't make irreversible changes to the values and behaviour of individuals. Prisonization would be neither the cause of a failure to reintegrate into the community nor that of a repeat offence. Much to the contrary, integration into the prison environment would favour reintegration into the community to some extent. In reality, it all turns out that prisonization and reintegration into the community are simultaneously complementary and contradictory. We hypothesize that reintegration into the community and integration into the prison environment are actually two aspects of the same process, socialization; and that these two aspects clash when they are put into practice at the same time and in the same place, while they complement one another when they are arranged sequentially over time, in different physical locations. Integration into the prison environment is a prerequisite to reintegration into the community. Reintegration into the community is not at odds with integration into the prison environment to the extent that the inmate's eventual release is only taken into account when it is imminent, in the near future. Likewise, reintegration into the community and integration into the prison environment cannot coexist fully in the same space. The place for integration into the prison environment is the maximum or medium security penitentiary, while the site for reintegration into the community is the minimum security penitentiary or half-way house. The disparity between reintegration into the community and integration into the prison environment is not absolute, both are rooted in the same phenomenon. Some measures that foster reintegration into the community may be combined together with measures designed to integrate the inmate into the prison environment and vice versa. What distinguishes the two types of measures is their focus. Integration into the prison environment measures are focused upon life within the prison walls, the here and now, while reintegration into the Towards a Policy for Canada’s Penitentiaries 116 community measures are focused upon life in the community, elsewhere, at some later date. Integration into the prison environment and reintegration into the community can complement one another, dovetail together, but not necessarily, nor automatically. These two aspects of socialization maintain a certain autonomy, which explains why a particular measure might foster reintegration into the community and yet undermine integration into the prison environment or vice versa. For example, day passes for inmates have a positive effect upon reintegration into the community and a negative effect upon the offender's assimilation into the prison milieu. Likewise, this explains why one and the same measure can simultaneously have a positive effect and a negative effect upon integration into the prison environment or upon reintegration into the community. For example, day passes may keep the climate peaceful within the penitentiary, by appeasing inmates, all the while making them more indifferent to the surroundings in which they are currently living. Let us now look a little more concretely into the phenomenon of integration into the prison environment. 4- Prison Integration Routines Drawing from their investigation, Chauvenet, Orlic and Benguigui studied the methods used to control the prison population. They identified two major methods: activities and programs, on the one hand, and the guards' authority, on the other. In our opinion, these instruments of control are not only methods capable of reducing tension and keeping the climate peaceful, but also means of assimilating offenders into the prison milieu. a) Activities and Programs The maintenance of order in a penitentiary is achieved by reducing tension to a bare minimum. The goal of reducing tension is at the centre of prison routines. On this matter, Chauvenet, Orlic and Benguigui write: "The importance of this function in all prisons is such that many activities or goals sought by the latter may be deemed secondary with respect to the necessity of reducing tension, or may even be diverted to this end from their initial goal: activities designed to train or reintegrate inmates are also a way of "keeping them busy", and thus of harnessing tensions." (Chauvenet, Orlic, Benguigui, 1994, p. 78) Towards a Policy for Canada’s Penitentiaries 117 Keeping inmates busy is a reliable path to a peaceful climate. But the degree of the offenders' activity may also be deemed a measure of their assimilation into the prison milieu. The busier the inmates, the more they participate, the more they are living in the here and now and becoming stakeholders in their institution. Integration into the prison environment is conditional upon keeping busy. In the beginning, the nature of the activity and its ultimate purpose are of little significance. Doing something takes precedence over what is being done. Participation in an activity is what is being sought, whether this participation is voluntary or mandatory, chosen freely amongst a range of available activities or imposed. Being busy gives rise to objective results, both physically and psychologically. It generates curiosity, aptitudes and a certain identification with the activity and with the milieu. Participation in activities is one of the principal means whereby inmates are integrated into the prison environment. (The perspective that we are elaborating herein contrasts with that of Chauvenet, Orlic and Benguigui.) Afterwards, what is being done must be taken into account. The assimilation of the inmates and the conformity of their behaviour with what is required by the institution will not be achieved by simply keeping them busy. Whether it's a matter of a sporting, cultural, educational, or other activity, whether it involves work in the shop, or a training or educational program, each one of these activities abounds with meaning. But all of these activities do not necessarily and automatically foster the inmate's assimilation into the prison milieu, as we have already suggested above. As just pure activity, reintegration into the community programs contribute to assimilating the offender into the penitentiary, but as a specific focused activity, directed towards the inmate's eventual release, they are likely to contribute more towards pulling him/her away and dissociating him/her from the penitentiary. This severance or dissociation entails a form of alienation. It is thus not surprising, as Chauvenet, Orlic and Benguigui have observed, that in maximum security penitentiaries (where inmates are serving lengthy sentences) the "goal of just "keeping busy" very clearly takes precedence over the objectives associated with reintegration" (Chauvenet, Orlic, Benguigui, 1994, p. 78). In these institutions, a dichotomy exists between the content of the programs and the objective necessities of the milieu. While the milieu is in dire need of activities focused upon integration into the prison environment, programs are being offered to inmates whose much too long range objectives end up leaving them indifferent. Towards a Policy for Canada’s Penitentiaries 118 Programs being offered by the institutions may be focused upon reintegration into the community and/or integration into the prison environment. Some of them simultaneously foster integration into the prison environment and reintegration into the community. While others will foster either one or the other. But, overall, there is a flagrant lack of programs specifically focused upon integration into the prison environment. Of all the programs dispensed by the Correctional Service of Canada, not a single one is focused solely upon integration into the prison environment. Even the LifeLine program, intended for offenders who are serving life sentences, seeks to help inmates "adapt to the institution with a view towards parole and reintegration into the community at the appropriate time" (CSC, 1999, p. 28). The programs dangle the prospect of an eventual release in front of the offender, thereby cultivating either his/her indifference, or his/her frustration. In maximum and medium security penitentiaries, the psychological counselling programs, the cognitive learning and psychosocial skills acquisition programs, as well as the programs against violence and against addiction could be more clearly focused upon prison assimilation. Even the educational and vocational training programs could be focused upon this objective, if the penitentiaries were veritable workplaces. How does assimilation through simply keeping busy become assimilation via the intrinsic value of the activity? It is not up to us to answer this question. One thing is certain though; the nature and purpose of an activity must be compatible with the needs of the prison milieu and not only with those of society in general. Reintegration into the community was imposed upon the penitentiary system from the outside, by society, by the pronouncements and practices of specialists coming from numerous fields. However, within the institutions, it can generate perverse effects. This does not mean that reintegration into the community programs should be completely abandoned, but rather that they should be dispensed only when necessary and they should be replaced, in a large number of cases, by better adapted programs, especially when the rationale of keeping busy predominates. In maximum and medium security penitentiaries, where inmates are serving lengthy sentences, the logic underlying integration into the prison environment and reintegration into the community are incompatible. In minimum security penitentiaries, where inmates are serving shorter sentences, or then again when they are serving the last two years of a longer sentence (after a transfer), the logic underlying integration into the prison environment and reintegration into the community can coexist. Meanwhile, in half-way houses, the logic underlying reintegration into the community must take precedence over that of integration into the prison environment, as reintegration into the community programs will for the most part foster integration into the prison environment. Towards a Policy for Canada’s Penitentiaries 119 But in all these situations, it is advisable to not totally blend the logic underlying keeping busy with that of assimilation. Regardless of the level of security in the penitentiary and the length of the inmate's sentence, activities and programs that foster integration into the prison environment must be developed and reassessed, in order that their outcomes take precedence over the simple logic that underlies keeping busy. In all penitentiaries, activities and programs must be more or less focused, as the case may be, upon "living behind the walls" and upon the "here and now", because learning how to live in a prison is also about learning how to live with others. Accordingly, integration into the prison environment can contribute to a better reintegration into the community (without this being wishful thinking). However, activities and programs alone do not suffice to ensure the integration of offenders into the prison environment. Correctional officers are the cornerstones of the successful assimilation of inmates. b) The Correctional Officer's Authority The objective of reducing tension and keeping the climate peaceful in a penitentiary is achieved primarily via the correctional officer's authority. According to sociologists, there are five sources of authority: "expertise, legitimate power, reward power, coercion and referent power (leadership capacity and the ability to elicit identification)" (Chauvenet, Orlic, Benguigui, 1994, p. 82). Legitimate power, reward power, expertise and referent power may be combined together into the category of moral authority, while coercion belongs in the category of legal authority. Moral Authority The correctional officer's moral authority is informal in nature and involves the inmate's cooperation. The penitentiary is an atypical universe in which the rules of operation override the ordinary rules of law. As Chauvenet, Orlic and Benguigui explain: "In order to establish a peaceful climate, it is therefore necessary to institute a minimum set of rules that create a society, in other words, a principle of cooperation and of exchange that is compatible nonetheless with the security requirements, the conventions of sociability, negotiation and an ethic of coexistence." (Chauvenet, Orlic, Benguigui, 1994, p. 81) Towards a Policy for Canada’s Penitentiaries 120 The real authority of correctional officers cannot be based solely upon the law and coercion. A peaceful climate, pacific coexistence cannot be achieved without the inmate's belief that "their interests will be better served by playing by the rules of the system, rather than by challenging them" (Ditchfield, 1990; cited by Chauvenet, Orlic, Benguigui, 1994, p. 82). But how is such a belief instilled? The correctional officer's legitimate authority is a construction that "is earned via the relational process" (Chauvenet, Orlic, Benguigui, 1994, p. 83). The specific bases of this process are communication, keeping one's distance, etiquette, services rendered and professional principles. Verbal communication Verbal communication is one of the primary instruments of control and assimilation of the prison population. Spontaneous exchanges are the starting point for cooperation with the offenders. By getting to know the inmates individually and by becoming necessary and beholden contacts, correctional officers diminish their legal leverage and reproduce somewhat normal living conditions. They thereby play a role in preventing and reducing individual and group crises and ensuring control over information, which is indispensable to security. (Chauvenet, Orlic, Benguigui, 1994) Unfortunately, this task of communicating with inmates is not a part, or is not sufficiently deemed a part of the correctional officer's formal functions. The size of the prisons, the workload, the security requirements, the constantly growing number of inmates and the everincreasing frequency with which they are transferred amongst different institutions tends to reduce the amount of communication. Keeping one's distance The position from which a correctional officer initiates his/her relations with inmates’ impacts upon his/her ability to reduce tension and better assimilates the offenders. In a milieu characterized by overcrowding, keeping one's distance and the code of behaviour that is implicit in the foregoing demarcate both the inmates and the correctional officers' private space, thereby playing a greater role in fostering more conventional relationships. Keeping one's distance involves a subtle synthesis of proximity and remoteness, the former providing the means to earn the inmate's respect and cooperation, while the latter implies the Towards a Policy for Canada’s Penitentiaries 121 physical separation that is essential to the exercise of authority. On this subject, Chauvenet, Orlic and Benguigui write: "The right distance with respect to authority involves just as much finding a compromise between tolerance and understanding on the one hand, as between firmness and severity on the other, when enforcing regulations" (Chauvenet, Orlic, Benguigui, 1994, p. 94). Joking around Joking around often characterizes relations between hostile groups with conflicting interests, who are nonetheless frequently in close contact with one another. Jokes fuse antagonism (distance) and proximity. The joke can stabilize social relations, by defusing tensions, taking the edge off emotions, relieving boredom, cooking up nonsense, making time fly by faster and more smoothly, showing respect, creating a certain complicity, reshaping sociability, all the while preserving a proper distance between rival groups. (Chauvenet, Orlic, Benguigui, 1994) Etiquette Likewise, etiquette (primarily politeness and courtesy) "structures antagonism and the unpredictability of relationships", and provides the means to construct a "formal sociability" between groups with divergent interests and who do not share any common goals (Chauvenet, Orlic, Benguigui, 1994, p. 97). Rendering services But the instrument that correctional officers use most frequently to secure the inmates' cooperation is rendering services to them. This method must not be confused with the officer's service function (looking after inmate needs), that is to say, the mandatory tasks meant to satisfy the offenders' needs. The services referred to herein are rendered "voluntarily" (as extras) by the correctional officer. On this subject Chauvenet, Orlic and Benguigui write: "The service that is rendered in this fashion plays the fundamental role of overturning the guard's passive, reactive or static position vis-à-vis the inmates, thereby giving them a certain initiative. Thanks to their ability to take these initiatives, guards can build up some room to manoeuvre, grab some discretionary power and put Towards a Policy for Canada’s Penitentiaries 122 some money in the bank vis-à-vis the inmates, which they can later make use of in a timely manner, to secure the inmates' subsequent cooperation." (Chauvenet, Orlic, Benguigui, 1994, p. 98) The services rendered can thus somewhat curb the material hardships of the inmates and especially the frustrations inherent in these hardships. As the foregoing is based upon exchange and reciprocity –the foundation of normal social relationships–, the entire process contributes to the normalization of the penitentiary. But what must be strongly emphasized here is that rendering services enables the correctional officer to acquire some space to exercise discretionary power, to base his/her authority upon a legitimate foundation, and to thereby ensure a better control of the prison population. What must also be emphasized is that by rendering services, the correctional officer contributes to modulating the asymmetrical relations within the penitentiary and, indirectly, to assimilating the inmate into his/her environment. Indeed, as Chauvenet, Orlic and Benguigui have observed, rendering services is one of the bases of the informal professionalism of the guard's vocation. Principles linked to the correctional officer's professionalism In closing, let us note that the principles linked to the correctional officer's professionalism are the product of experience and that they simultaneously rely upon ethics and expertise. A good correctional officer is a fundamentally ethical person, who has the following qualities: "honesty, courage, sociability, patience, loyalty, diplomacy, tolerance, approachability, natural authority and self-control", to which one must add a sense of justice and a word of honour that can be trusted (Chauvenet, Orlic, Benguigui, 1994, p. 101). With respect to expertise, a good correctional officer is one who "knows the inmates", who abides by "the rule that one must deal with the inmates one by one, adapt to each of them, modulate his/her behaviour on the basis of the anticipated reactions of each inmate" and who knows how to keep his/her proper distance (Chauvenet, Orlic, Benguigui, 1994, p. 102). Correctional officers who have all these qualities, in other words, who are simultaneously compassionate human beings and experts, are in a position to play a role of referent vis-à-vis the inmates and, with such a head start, assimilate them into the prison milieu, thanks to their leadership abilities and their ability to elicit the inmates' identification with them. Towards a Policy for Canada’s Penitentiaries 123 Legal Authority The correctional officer does not have the power to punish inmates, but he/she is able to "initiate procedures that may or may not culminate in a punishment" (Chauvenet, Orlic, Benguigui, p. 107). Typically, the incident report is the primary formal instrument available to the correctional officer for maintaining order. However, officers seldom use it for several reasons. As we have previously seen, the correctional officer's legitimate authority over the inmate is built upon good interpersonal relations. Resorting too often to punishment poses the risk of triggering the offender's hostility and putting an end to his/her cooperation. Correctional officers make the distinction moreover between the punishment and its dissuasive impact (the fear of punishment) and use the latter to establish their authority, by evoking what the rules require and simultaneously threatening the inmate with punishment. Thus, it is not so much the capacity to punish that counts, but rather its dissuasive effect that is relied upon by the officer. The correctional officer's discretionary power extends to formal disciplinary procedures. The correctional officer selects from amongst the offences he/she may witness which ones to act upon. In addition to the serious offences, the insults, threats and deliberate refusals to obey are what the correctional officer will customarily punish, to the extent that they undermine an interpersonal relationship or cooperation. They are experienced as a demonstration of a lack of respect and as a form of psychological violence perpetrated by the inmate. The second reason why correctional officers resort more or less often to writing incident reports stems from the attitude of the higher-ups. The perpetual recourse to incident reports is not viewed as a sign of competency (know-how); and reports with no follow up, or that result in half-hearted punishment undermine the correctional officer's authority. It should also be pointed out here that the correctional officer is subject to close supervision and that he/she puts up with a double constraint: enforce the rules to the letter and run the risk of turmoil, or put aside a rule and run the risk of a disciplinary measure (Chauvenet, Orlic, Benguigui, 1994; Lhuilier, Aymard, 1996). Due to the limits of the incident report, correctional officers are more likely to resort to informal punishments to gain the inmates' respect. For example, they might refuse to render certain services or favours; or "forget" to follow certain official procedures; they won't prevent an inmate from meeting someone, but they might just see to it that the inmate is the last one to leave his/her cell for a given outing; or they might misplace his/her order form, etc.). Towards a Policy for Canada’s Penitentiaries 124 The system of cooperation empowers the correctional officer with a positive and proactive authority. However, as Chauvenet, Orlic and Benguigui explain: "An over reliance upon favours and too much liberalism, which is adopted to answer the need to maintain a peaceful climate, or to avoid tension and potential incidents, may at one point lead to the establishment of vested and new rights that encroach upon the officer's discretionary room to manoeuvre, upon which interpersonal relations are at least partially built." (Chauvenet, Orlic, Benguigui, 1994, p. 144) Too much liberalism leads to a situation where inmates no longer depend upon correctional officers to satisfy their needs, to a situation where interpersonal relations become pointless. By conceding too many rights to them and by using privileges too systematically to buy peace, civil authorities and correctional officers create a spiral at the end of which the inmates capture the dominant position and the officers' discretionary power is thoroughly diluted. The correctional officer's authority cannot only be positive and proactive; it must also be negative and reactive. In order that his/her principal work instrument, the discretionary room to manoeuvre in the concession of privileges and in the enforcement of regulations, does not loose its clout, the correctional officer must be able to maintain a relationship of power that is in his/her favour (asymmetrical relations). In various situations, he/she must not give in. Officers must impose themselves as the "dominant party", the "boss", the "master", as the personification of legal authority. This is why the correctional officer is given repressive powers, although they are prescribed, organized and regulated, they are no less real and indispensable. But society must once and for all stop constantly reducing the correctional officer's discretionary room to manoeuvre. The most serious disorders that occur in penitentiaries (loss of control of the prison population, riots, escapes, etc.) often occur when the correctional officers' discretionary powers have been considerably weakened and when the system of interpersonal relations has broken down (Sykes, 1961; cited by Chauvenet, Orlic, Benguigui, 1994). Hence the importance of maintaining a certain balance between the correctional officer's discretionary powers and the rights of inmates, between positive authority and negative authority, between formal authority (legal) and informal authority. The erosion of the officers' discretionary powers must come to an end, in order to keep the climate peaceful and to guarantee the assimilation of inmates into Canada's penitentiaries. Towards a Policy for Canada’s Penitentiaries 125 The correctional officer's expertise, upon which their moral and legal authority is based, is most often informal and empirical in nature; in other words, it is acquired over a long period of time, through trial and error. As we have just observed, it extends over numerous areas of activity and skills; and although it is essential for the proper functioning of the institution, it is largely denied or ignored. When the rules and principles formulated over time by correctional officers are not followed, not only will the officer pay the price, but the entire penitentiary as well: the control and assimilation of inmates become problematic and culminate in turmoil. 5 The Correctional Officer's Job Description The Correctional Service of Canada proclaims its overall mission to be as follows: "The CSC, as a component of the penal justice system, contributes to the protection of society by motivating and assisting offenders to become citizens who abide by the laws of the land, all the while exercising a reasonable, reliable, secure and humanitarian control over them." (CSC, 1989, 1999) This statement is reflected in the job descriptions of correctional officers I and II (152). The two job descriptions consist of security tasks and tasks related to reintegration into the community (rehabilitation). The service tasks are not clearly identified and when they are, they are usually subsumed in the security tasks (for example: giving out meals and medication, running the canteen, etc.). Indeed, some security tasks are also service tasks (for example: opening and closing the doors). Meanwhile, the integration into the prison environment function is likewise not clearly identified and is either subsumed into the reintegration into the community function, or into the security function. The differences between the tasks of a level I and a level II correctional officer are both qualitative and quantitative. In the job description of a correctional officer I, priority is given to security tasks, while in that of a correctional officer II, priority is given to the tasks related to reintegration into the community and implicitly to those of integration into the prison environment. 152 Correctional officers I and II have the status of law enforcement officers. Towards a Policy for Canada’s Penitentiaries 126 a) The Security Tasks The security tasks of a correctional officer I are combined into two major categories: on the one hand, the surveillance and control of the inmates' movements and activities inside and outside the unit or the institution, and on the other hand, security checks (such as searches) and the security of the physical facilities and the institution's perimeter. ( 153) The security tasks of a correctional officer II are also divided into two major categories: surveillance and security checks. But the accent is placed upon the security tasks that are more directly related to reintegration into the community and integration into the prison environment. For example, correctional officers II monitor activities and programs in order to make their delivery easier; they are continuously communicating with the inmates, answering their questions, gathering information about inmate morale, the milieu and what's going on; or then again, thanks to their direct contacts, observations and analyses, they spot the leaders, the suspected drug users and dealers, the victims and the persecutors (Job Description, CSC). b) The Tasks Related to Reintegration into the Community and Prison Integration The description of the tasks of a correctional officer I related to reintegration into the community or integration into the prison environment come after the description of the tasks linked to security. These tasks are combined into two categories, namely, participation in case management and participation in the development and implementation of the unit's programs. Some of the tasks in the first category are to some extent a matter of security (observe and make note of behaviour, report deviant behaviour and intervene, etc.). A correctional officer I plays the role of resource person with the inmates, the role of "motivator", by encouraging and motivating inmates to participate in personal development programs; he/she also fulfils an information function and a role in problem management by answering inmate questions (in the absence of a level II officer) and by making use of problem solving and listening techniques. He/she also plays a role of 153 In fact, the division of labour and the organization of the work of correctional officers centres around managing how the inmates spend their the time and how they move about. Towards a Policy for Canada’s Penitentiaries 127 "counsellor", by filling out activity records, observation reports, confidential information reports, performance notices, etc. But this role is primarily one of a "recorder" of information. His/her participation in the development and implementation of programs is quite limited. It merely involves providing necessary information about the programs, discussing how existing programs are progressing and recommending corrective measures. The level I correctional officer does not really participate in defining the programs offered. The tasks of a level II correctional officer related to reintegration into the community or integration into the prison environment are far more complex. They are divided into four categories: case management, participation in essential activities, influencing the inmate's behaviour and participation in the development and implementation of programs. With respect to case management, the key task of a correctional officer II is one of information and guidance. A correctional officer II is "the first point of contact for the inmate": the officer carries out orientation interviews (information sessions about how the unit functions and about the programs being offered). As in the case of a correctional officer I, a correctional officer II plays the role of motivator with the offenders. But in addition to these tasks, he/she directly participates in the development and modification of the inmate's correctional plan, by helping the latter to plan his/her day passes or parole plan; and he/she plays a genuine role of counsellor by recommending inmates for various work and training programs. With respect to their participation in essential activities (recreational, social, cultural and other), correctional officers II fulfil twin functions of service delivery and of liaison officer. A correctional officer facilitates and directly participates in these activities; he/she also acts as an escort to the inmates. For some activities, he/she will play a role of liaison officer between the offenders, the administration and the community. The task of "influencing the inmate's behaviour in such a way as to encourage the acquisition of psychosocial skills in a community milieu" is the one that calls the most upon a correctional officer's moral authority. Officers are able to influence inmates' behaviour through their frequent contacts with them and by maintaining good relations with the offenders, as well as via their visibility, advice and assistance, their position as person in charge, their capacity to defuse dangerous situations or Towards a Policy for Canada’s Penitentiaries 128 conflicts, their familiarity with the inmates (with their case), their active participation in the development of the inmate's correctional plan and their power to make recommendations regarding programs, transfers and parole. And finally, a correctional officer II plays a more important role than his/her lower ranking colleague in the development and implementation of programs. His/her role is not limited to providing basic information about the programs, but he/she participates in their development by taking into account inmate needs. He/she fulfils moreover a complementary function of assisting inmates in the identification of their own needs. Regarding programs, the other tasks of a correctional officer II are the same as those of a correctional officer I. On top of the security tasks, the tasks related to reintegration into the community and integration into the prison environment of a correctional officer II, he/she will also train level I correctional officers. A correctional officer II orients new employees and assigns specific tasks to them; he/she monitors and helps his/her subordinate colleagues to improve their effectiveness on the job. As can be readily observed, the tasks of correctional officers I and II are numerous and complicated. They entail functions regarding security, rendering services, reintegration into the community and integration into the prison environment. However, in the course of the performance of the correctional officers' case management tasks, their reintegration into the community function runs most afoul of their integration into the prison environment function. When encouraging and motivating inmates to pursue programs geared towards an eventual release, correctional officers are indirectly encouraging them to desert the prison in their minds and to develop needs and aspirations that undermine their assimilation into the prison milieu. This contradiction is even more blatant when one looks at the role of a correctional officer II in planning an inmate's day passes or parole plan, or then again, when planning transfers that often short circuit the assimilation process of offenders into their current institution. In due course, inmates will end up detesting the penitentiary and the correctional officers who work there. The correctional officer personifies the outside, the extramural world, and he/she becomes the lightening rod for the offender's contempt and hatred of the prison system. Towards a Policy for Canada’s Penitentiaries 129 In Canada, the functions of security, reintegration into the community and staff training are part of official policy and the tasks related to them are documented in job descriptions. The functions of rendering services and integration into the prison environment are not part of this policy, but are included within the definition of the recognized tasks. The functions of security, reintegration into the community and staff training are explicit, while the tasks related to rendering services and integration into the prison environment are implicit. But in the case of all the job descriptions for these functions, no particular time is set aside for the associated tasks to actually be carried out. The increase in the number of tasks to be performed often sends correctional officers I and II back to their role of guard. A study carried out by Marion Vacheret in two Canadian penitentiaries shows us that even though their tasks are being enriched, correctional officers have the feeling that their work is not being properly recognized, that they are losing power and that they are carrying out their tasks all on their own. The multiplication of other service providers and decisionmaking committees dilutes their recommendations, when they are not just simply ignored by the parole officer (case management officer) who has become the key actor in the penal institution. The increasingly larger place being taken up by the service function downgrades the correctional officer in the eyes of inmates, who often view them as mere "hotel valets". The recognition of inmate rights limits the possibilities of what correctional officers can do. In addition, the direct communication, without any intermediaries, of decisions made by prison administrators to the inmates' committee likewise undermines the correctional officer's authority. (Vacheret, 1998) (154) Correctional officers respond to this new situation in two opposing fashions: either they refuse to participate in case management (a loss of motivation) and limit their activity to static surveillance, too often neglected in periods of budgetary constraint and whose importance they will emphasize in order to boost their image; or they struggle to have 154 The 1996 Survey of CSC employees indicates that correctional officers are the least satisfied employees with respect to their workplace and their jobs. Their level of support for rehabilitation programs, unit management and case management, as well as their level of commitment towards the CSC and empathy for the offenders are very low (around 50%); while their level of support for a less comfortable and more punitive correctional milieu is very high (around 75%). Towards a Policy for Canada’s Penitentiaries 130 management formally recognize the value of their involvement. (Vacheret, 1998) (155) Correctional officers' feelings of frustration will be correspondingly even more profound when they work in large institutions where the hierarchy, the isolation and the struggles over conflicting viewpoints are markedly stronger between the various professional groups. On the other hand, their feelings of solitude will be weaker, if they work in institutions where the population is numerous and difficult, as their professional cohesion and team solidarity will be stronger in such situations, due to the security risk. (Vacheret, 1998) 155 1998). "A certain abdication of their legal obligations" has also been observed (Vacheret, Towards a Policy for Canada’s Penitentiaries 131 CONCLUSION: TOWARDS A POLICY FOR CANADA'S PENITENTIARIES The CSC's job descriptions differ from how correctional officers actually perform their jobs. The official policy does not explicitly recognize the functions of looking after inmate needs and integration into the prison environment. On the other hand, correctional officers do not fulfil all the tasks listed in their job description. Correctional officers I and II have neither the time, nor the means, nor the motivation to participate effectively in both reintegration into the community and integration into the prison environment. But fundamentally, what is at issue is not their attitude, but rather the official policies and routines adopted by the Correctional Service of Canada, which are based upon the twin contradiction between security objectives and the goal of reintegration into the community, on the one hand, and between the goal of reintegration into the community and integration into the prison environment, on the other. This twofold contradiction is reflected not only in correctional officers' working conditions, but also in the morale of the troops. In order to change the situation in Canada's penitentiaries, it would not suffice, as several people have suggested, to give priority to reintegration into the community over security. The contradiction between reintegration into the community and integration into the prison environment would not be any closer to being resolved. This contradiction is the most significant of all. Focusing penological routines upon the inmate's eventual release only increases his/her frustration or indifference, one and the other undermining the inmate's assimilation into the prison milieu. A third path is necessary between the obsession with security and the illusion of reintegration into the community. This alternative consists of finding a balance between the security function and the integration into the prison environment function. It means eschewing the penitentiary as a warehouse, on the one hand, and as a convent for schoolgirls, on the other. The correctional officer has a key role to play in both internal and external security (security in the institution and the protection of society). He/she also has an essential role to play in the process of integrating the inmate into the prison environment. What's more, the status of the security function must be elevated, on the one hand, and the integration into the prison environment function recognized and expanded, on the other. A thorough rethinking of the penitentiary is imperative, on the basis of Towards a Policy for Canada’s Penitentiaries 132 activities and programs designed to integrate the inmate into the prison environment, under the correctional officer's moral and legal authority. The correctional officer must be deemed a professional specializing in the areas of security and integration into the prison environment and not just seen as a simple civil servant underling. Due to his/her position in the technical division of labour, he/she upholds a prison policy. The exercise proposed herein does not consist of redefining the nature of his/her tasks from the outside, but of deciphering, formulating and recognizing the inner objectives that are already a part of the tasks that he/she is now performing daily. In American and Ontario superprisons, which are guided by the norms of actuarial justice, the correctional officer is a simple "observer of a screen", a virtual security officer, when he/she is not in truth a would-be member of the army of unemployed workers! In "democratic" penitentiaries, the correctional officer function disappears or is strongly diluted. In the prison model proposed by remedial justice advocates (the psycho-cultural model), the correctional officer is a front line service provider assigned to an illusory role of assisting the inmate to reintegrate into the community. The correctional officers' prison policy proposal contrasts with the approach taken by the machinery of government (of the administration), which is marked by the incoherence of contradictory social demands. It is also at odds with that of numerous specialists for whom idealism and political correctness take the place of a policy program. The correctional officers' prison policy proposal is rational, well rooted in their experience and indispensable. The solution that we are proposing corresponds to the contemporary constraints and needs of the prison milieu. The integration into the prison environment function is likely to become the fundamental issue in the technical division of labour within a penitentiary. In order that they can rightfully participate in the development of a prison policy that is truly their own and in its defence, both locally and nationally, on an equal footing with educators, social workers, psychologists, criminologists and doctors, the correctional officers' first objective must be the formal recognition of their know-how, in other words, recognition as professionals. Currently, correctional officers I and II are subordinate employees, simple underlings (monitored monitors). They occupy the lowest level in the prison hierarchy. Collectively, correctional officers must work towards creating sufficient room for themselves to exercise professional autonomy. The very future of the penal institution hangs in the balance. Towards a Policy for Canada’s Penitentiaries 133 Indeed, the renewal of this institution is conditional upon the recognition of the correctional officer's know-how, as well as by the crystallization, the condensation of this know-how on the institution's premises, where it can be shared, discussed and dealt with exhaustively. The training of new correctional officers must be improved by emphasizing prison integration routines, and more specifically, the processes necessary to build up the officer's authority. As in the case of police officers, correctional officers should receive college level training and eventually university instruction, within the framework of work-study programs, as well as continuing professional training. Obviously, on the one hand, this implies that study programs be developed in close cooperation with correctional officers, the custodians of prison know-how (156); and on the other hand, that a significant and effective reform be carried out to Canada's prison system, in order that the disparity between the officers' professional expectations and their current working conditions doesn't grow any bigger. For want of such a reform, correctional officers have every interest to target and draw attention via their demands to the tasks in their job descriptions that correspond to their prison policy proposal, namely, the security tasks and the tasks related to integration into the prison environment. The recognition of these latter tasks and the institution of fixed scheduled shifts would already constitute a big leap forward. As we have previously seen in section 2.4, the two primary methods that foster the inmate's integration into the prison environment are activities and programs, on the one hand, and the correctional officer's moral and legal authority, on the other. When the correctional officer can draw upon his/her moral authority, he/she is able to significantly influence the inmate's behaviour in a way that facilitates the latter's acquisition of the necessary psychosocial skills required for the proper functioning of the penal institution. The conformity of the inmate's behaviour with what is required by the penitentiary is achieved primarily via verbal communications, keeping a proper distance, etiquette, rendering services and the correctional officer's professional principles. It is thus essential to reinforce the correctional officer's moral authority by allotting more time and importance to communications and by consolidating his/her discretionary power, such that they are able to deliver a more varied range of services to the inmates, in order to ensure their cooperation. 156 In this context, the delinquency intervention techniques program offered at the Collège de Maisonneuve in Montreal should be examined. Towards a Policy for Canada’s Penitentiaries 134 But this also requires that the correctional officer's legal authority be elevated in status and reinforced. By making punishments harsher, their dissuasive impact (the fear of punishment) is increased. The latter can then be better exploited by correctional officers to influence the inmate's behaviour. The recognition and reinforcement of the correctional officer's discretionary power in the enforcement of regulations are also necessary to better balance the services rendered and hardship and thereby put an end to the inflationary spiral, and avoid the situation where the recourse to informal punishment becomes the only method of effective discipline. The correctional officer's function of looking after inmate needs must also be defined. The growth of inmate rights has increased the number of service tasks assigned to the correctional officer. Due to their weight and the psychological impact that they effect upon the inmate, these tasks conflict with the services rendered voluntarily. Indeed, the boundary between the two types of services tends to become increasingly blurred, as the inmate takes for granted a certain number of favours that he/she subjectively appropriates as his/her rights. Meanwhile, the correctional officer has every interest to perform the least number of tasks related to looking after inmate needs as possible, except obviously those that are intimately linked to security. But in this area too, these tasks must be reduced as much as possible, by rethinking certain procedures. Activities and programs are the second major method that fosters the assimilation of inmates into the penitentiary. Due to the positive effects of keeping the inmates busy, activities and programs should be mandatory, without necessarily being spelled out. The correctional officer's role of "motivator" is important here, but it is insufficient. In the contemporary context, correctional officers do not really manage to convince inmates to participate in activities and personal development programs. The obligation to participate in activities and programs should be a part of the inmate's duties, and possibly even a part of the sentence itself. The choice of activities and programs that foster integration into the prison environment should be given to the correctional officer, who would thus see their discretionary power enhanced. The correctional officer could be given the responsibility to elaborate, with the inmate's participation, a plan regarding his/her integration into the prison environment, which would include activities and programs geared predominantly towards assimilation. The correctional officer would no longer simply be consulted about activities and programs, but would become the one empowered to make the decisions regarding these matters. In addition, correctional officers would be given an even more important role in the development and implementation of programs, and in the definition of the inmate's needs. Aided by specialists (inside and outside), they would define and Towards a Policy for Canada’s Penitentiaries 135 elaborate programs on the basis of their knowledge of the prison milieu and their know-how. What's more, correctional officers should use the role that they are already playing in the development and implementation of programs to propose programs that are more specifically geared towards integration into the prison environment. Obviously, all these recommendations imply changes to Canada's prison policy. First of all, inmates would no longer be the number one person in charge of their evolution in prison. Secondly, programs related to reintegration into the community would only be implemented two years before the inmate's prospective release. And, thirdly, the division of labour between correctional officers and parole officers (case management officers) would be revised. Correctional officers would be given tasks related to integration into the prison environment, while parole officers would continue to perform those tasks related to reintegration into the community. A balance must be re-established within the penitentiary between the responsibilities and power of correctional officers, case management officers and educator-facilitators. The people in these last two occupations have too many responsibilities and power compared to correctional officers. In the system proposed herein, the roles of case management officers and educatorfacilitators, without becoming secondary, will lose some of their importance and prestige. More generally speaking, and as previously explained in the first part of our study, the correctional officers' prison policy proposal cannot be implemented without a twofold equilibrium being established between the coercive method and the normative method, on the one hand, and between the needs of the prison milieu and an opening up to the community, on the other. The Fauteux, MacGuigan, Task Force on Federally Sentenced Women and Arbour Reports span nearly half a century. Over this last half century, Canada's correctional system has been marked by acute tension between two opposing objectives, namely, the protection of society via coercive measures and the protection of society via normative measures. From the mid 1950s to the end of the 1970s, Canada's prison milieu has undergone intense pressure towards normalization, in a context which nonetheless remained coercive overall. The penitentiaries were humanized and somewhat normalized. From the mid 1970s to the end of the 1980s, pursuant to a reversal in the trend, the milieu has been marked by a more intense pressure towards coercion, in a context which remained nonetheless favourable towards a certain normalization. During the 1990s and onwards, a stronger pressure towards normalization has been felt. But, throughout the last twenty years, both tendencies have coexisted more or Towards a Policy for Canada’s Penitentiaries 136 less coherently, taking several forms (punitive, dissuasive, neutralizing, rehabilitation and democratic), in order to respond to a wide variety of social demands. With the institutionalization of a new legal order (Canadian Charter of Rights and Freedoms), the tension between the opposing objectives of maintaining order and security, on the one hand, and rehabilitation, on the other, has not been reduced, at least not as a matter of fact (in the penitentiaries). But this tension has been defused in the official discourse by presenting the objectives of the coercive and normative methods as being identical, in pith and substance, and by claiming that the employment of one method provides the means to eliminate the other. Each partisan of a particular method acts as if striving for his or her objective was a viable means to attain the objective of the opposing method. Coercion becomes a means to reform and rehabilitation; while, normalization becomes a means to maintain order and security. Up until now, although reforms and counter-reforms have followed one another in Canada's prison system, the "prison question" has still not been settled. The constant oscillation between the coercive method and the normative method is unavoidable, considering the nature and function of a penitentiary in our society. The best security management model for a penal institution is one that can avoid extremes and oscillations that are too drastic. The best model is one that does not pass off its method for something it is not, that combines both methods, the coercive and the normative, and that recognizes the necessity of maintaining a certain tension within the penitentiary, as a tension that is inherent to their proper functioning, in the final analysis. The tension between coercion and normalization that is typical of a penal institution is first and foremost experienced on the front lines. The correctional officer has to deal with this tension. Here lies the uniqueness of his/her task in the division of labour within a penitentiary. The correctional officer is neither an educator, nor a facilitator, nor a simple guard. But all of these at once, and then some: he/she personifies, on the front lines, the social and penal power. And it is only if he/she is indeed invested with this power that he/she is able to manage the tension that is typical of a penal institution, a tension that he/she endures and reflects more than any other prison staff member. In a penitentiary, inmates cannot self-manage their lives, nor simply be stored in conditions that are more respectful of their human rights. Not all inmates can be rehabilitated, or kept in security conditions that are overly restrictive. A balance is necessary between the coercive method and the normative method –which are simultaneously at odds and complementary. And different kinds of Towards a Policy for Canada’s Penitentiaries 137 equilibrium must be found within each individual institution, whether it is a maximum, medium or minimum security institution. In this context, the normative and mulitlevel security prison model advocated by the CSC Security Task Force, which is largely inspired by the institutions for women, does not correspond to the new sociological realities that exist in penitentiaries for men. One can easily imagine that the creation of semiautonomous living arrangements and the grouping together of inmates from maximum, medium and minimum security penitentiaries would provide the objective basis for the organization of criminal gangs who would live by their own rules. The penitentiary must remain pluralistic and polyfunctional, but it must also reject all extremist practices (brutal and inhuman force, pure democracy, a too ambitious normalization) as well as the practices that require the penal institution to find acceptable answers to problems that are difficult to solve and that have their roots in the very structure of society and its antagonisms and that the outside world does not dare to come to grips with itself. The penitentiary is neither a church, nor a psychologist's couch, nor a warehouse of human goods, but a penitentiary, in other words, an institution where inmates who have been deprived of their liberty have a sentence to serve, where they do not lose their humanity, but are not able to enjoy all their rights either, and where rights are accompanied by obligations. The inmates have the duty to keep busy, to be active: to learn, to stay in physical and psychological shape, etc. They have the obligation to take charge of themselves, within the framework of authorized, selected and monitored activities and programs. They have an obligation to do their time, but not in any old way. An obligation to leave the institution somewhat changed from the way they came in, better, more mature, should they not be rehabilitated. The logic of rewardpunishment must be duplicated and reinforced by the logic of rights-obligations, to better ensure the assimilation of inmates and the conformity of their behaviour with what is expected of them. Since it is currently impossible to invent a new model, to move to a new phase in the evolution of the penal institution, and this, as long as society itself will not have changed, and that it is also impossible to go back to a totalitarian regime, the polyfunctional penitentiary must be revitalized, and one must forsake wide open pluralism, which leads to violence and confusion, to embrace a limited and controlled pluralism. Towards a Policy for Canada’s Penitentiaries 138 But this will require certain modifications to the relationship of power between the penitentiary and society. Power, which has become diffuse, must be refocused to some extent. The penitentiary must have greater autonomy with respect to society, not an absolute autonomy, which could result in unfortunate glitches, but an autonomy that enables it to play its institutional role, a role that is no more no less than managing the deprivation of liberty, in the best possible conditions for the protection and well-being of society, the staff and the inmates. Each institution has its own structures and laws. If the latter are disrupted too much by outside forces, the institution is no longer able to fulfil its function and no longer able to attain its objectives. A balance is necessary between the particular needs of the prison milieu and an opening up to the community. The more the penitentiary is liberalized, the more the deprivation of liberty is felt as an infringement upon human dignity and the more agonizing the experience. The penitentiary's opening up to community is perceived by inmates as a colossal window that stimulates their cravings. The more the penitentiary opens up to what's outside, the more it closes down on what's inside, the cell then becomes somewhere to withdraw, drop out and from which to escape physically and mentally, while the penitentiary as a whole becomes an immense warehouse of human beings! Maintaining order and keeping the penitentiary secure, as well as assimilating offenders does not come through reintegration into the community. The normalization of inmates via rehabilitation programs has largely been a failure. On the other hand, no normative measure can totally replace coercive measures. As long as the penitentiary exists, in a society that is not egalitarian and is based upon the primacy of the individual, commodities and private property, the prison system will have to maintain a twofold approach, both coercive and normative. And striving for the objective of one method will never be adequate for attaining (by itself) the objectives of the opposing method. As a normative method, integration into the prison environment is better adapted to contemporary penitentiaries than reintegration into the community. Inmates all too often live on the basis of the time that is left for them to serve. They must learn not to "do their time" but to live their detention, to live in the penitentiary, according to the institution's rules. The latter's prisonization has become imperative! And this for the most part is what correctional officers are there to do. Towards a Policy for Canada’s Penitentiaries 139 Needless to say, the correctional officers' prison policy proposal will not resolve all the contradictions that characterize Canada's prison system, but it will greatly contribute to reducing them and making them a little more manageable. Towards a Policy for Canada’s Penitentiaries 140 REFERENCES Association canadienne de justice pénale (AJCP), Le surpeuplement carcéral et la réinsertion des délinquants, Ottawa, 1999. 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