PLAN B RESEARCH PROJECT AIDS IN RURAL AREAS: CHALLENGES FOR SERVICE DELIVERY AND ACCESS by Maureen Griffin University of MN-Duluth Department of Social Work M.S.W. Program ~- ~' ' ACKNOWLEDGEMENTS Clyde Holmes, the AIDS counselor and advocate at Duluth Community Health Center (DCHC), served as an advisor throughout project implementation. He provided direction in defining parameters of the study and helped establish a focus relevant to the Center's interests. In addition to office space and other clerical resources (copier, paper clips etc.}, Clyde Holmes and DCHC provided me with information from their own literature and reference library. I also received access to other necessary survey materials, including envelopes and a postage meter. These conveniences helped minimize expenses and time spent "negotiating" outside resources. .\ I AIDS IH RURAL AREAS: CHALLENGES FOR SERVICE DELIVERY AND ACCESS I. Ilf'l'RODUCTIOH A. Statement of the Problem AIDS or Acquired Immune Deficiency Syndrome is a lethal disease that has defied efforts of the medical and scientific community to understand its progression, control its symptoms, and cure persons with AIDS. Since 1981, over 230,000 cases of AIDS have been reported to the U.S. Centers for Disease Control (CDC). Furthermore, CDC estimates that over a million persons in the United states are infected with Human Immunodeficiency Virus (HIV), the virus that causes AIDS (Center for Disease Control, 1992). Although commonly associated with urban environments, the epidemic of AIDS has spread in mass proportions, and rural America is not immune to its wrath. The following research project explored the phenomenon of AIDS in rural areas. Analysis of research findings assessed the need for rural service development and/or expansion targeting persons with AIDS and their significant others. The dynamics of rural communities present particular challenges to traditional, urban-focused service models. These considerations take on an even greater complexity when the issue or problem to be addressed is AIDS. Through my research I studied the characteristics of rural living related to AIDS, the .\ ) 2 implications these factors and/or barriers pose for service intervention, and what strategies for service implementation and development rural service providers consider feasible and sensitive to environmental context. The impetus for this project came out of a grant awarded to the Duluth Community Health Center's AIDS advocacy and counseling program, to develop an AIDS service curriculum for persons in geographically isolated areas. The research targets service professionals and other contact persons working in some capacity with rural residents with AIDS and/or their families. B. Review of the Literature 1. Definition of Key Concepts AIDS or Acquired Immunodeficiency Syndrome is a viral disease that impairs the body's ability to combat disease (Bell, 1988). Breaking down the immune system, AIDS leaves the individual susceptible to infection and life-threatening illnesses. The virus that causes AIDS is known as the Human Immunodeficiency Virus or HIV. HIV is usually transmitted through "semen, blood, or vaginal discretion during anal, vaginal, or oral sex, and by the direct exchange of blood" (e.g., transfusion) (MN Dept. of Health, 1992). Although there is a wide range of individual variability, the period of time between HIV infection and AIDS diagnosis averages between 8-10 years (MN Dept. of Health, 1992). To date there is no cure or treatment for the immune deficiency underlying AIDS. However, drug therapy .'. ,: 3 and alternative methodologies have been relatively successful in delaying the disease progression and managing symptoms. Epidemiological evidence reveals a greater number of reported AIDS cases among groups who engage in "high risk behavior". Due to an increased risk of contracting AIDS through one of the modes of transmission mentioned previously, gay and bisexual men, intravenous (IV) drug users, and hemophiliacs are commonly identified as at risk (Bell,1988). In recent years reported cases for heterosexuals, women in particular, have experienced a significant rise in HIV infection and AIDS cases. Particularly prevalent among the more vulnerable are those who are poor and those of African-American and Hispanic background. Women and children constitute the fastest growing at risk population for HIV/AIDS (Nuccio, 1991). In addition to expanding the demographic profile of those affected by the disease, the "de-ghettoization" of AIDS also signifies a shift or broadening of geographic boundaries of HIV/AIDS-infected populations which are virtually limitless given present trends. The definition of the term "rural", incorporating references to geographic and population boundaries of a particular area, has been variably reported with broad range throughout the literature. For the purposes of this study, the definition cited by Rounds is used (1988a): "Rural refers to the environmental surroundings, the social systems, the people who reside in areas that have relatively low population density, usually in the country or in small towns or villages". The later portion of 4 this definition will be expanded somewhat to include the city of Duluth in the scope of study. Explained in further detail in a following section, Duluth is a locus for many AIDS-related networks in St. Louis county and thereby a major referral resource for smaller rural townships. The numerical maximum for "rural" communities, prevalent in literature, is between 50,000 and 100,000 residents (Dhooper & Royse, 1989). This study focuses on communities with less than 100,000 residents, including the city of Duluth. Categories of needs and services implemented in this study were derived from common lists discussed in human service literature (e.g. counseling, referral, and case management). For these purposes, "significant others" encompasses family, relatives, friends, spouses, partners, and intimate caregivers. On a broad range, needs of this client population cover social, emotional, psychological, biological (medical), and spiritual dimensions. In the form of services, these needs include AIDS treatment and drug therapy, counseling and support networks, socialization opportunities, transitional housing, legal aid, financial assistance, individual case management, practical support/assistance (daily living needs), and accessible outlets to provide and coordinate information, education, and referral services. Barriers to service provision and utilization in rural areas, while individually complex, involve common challenges in the field. Offering a generalized definition, Rounds (1988b) . .. ": 5 identifies maintaining continuity of care, ensuring confidentiality, and working with scarce resources as consistent obstacles to service delivery. 2. Characteristics of Rural Community Related to HIV/AIDS The dynamics of rural living shape community identity and often set a precedent for the behavioral norms and character of its residents. Throughout the following literature review on AIDS, the rural "component" is explored for its implications for service provision and relation to attitudes toward AIDS and highrisk populations. In their description Smith, Landau, and Bahr (1990) refer to a commonality of characteristics as indicative of rural "culture". A more obvious challenge to service provision in rural areas is geographic location. Lack of services and a maldistribution of health care providers in many rural communities present implications for travel, heightened costs, and diminished opportunities for continuity of care. In addition to identifying geographic and structural barriers, the literature reveals common themes pertaining to ethical considerations and community attitudes. The issues of confidentiality and informed consent are of major concern regarding the disclosure of HIV or AIDS status and pursuing necessary treatment. Smith (1990) contends that these issues have even greater implications in the context of a small town, rural community. He describes the community as an atmosphere in which, "everyone seems to know everyone else's business" and 6 expands upon the accommodations made by clients (PWAs) in order to protect anonymity and avoid public stigma. Attention to confidentiality reveals additional concern for AIDS-related care including fears of AIDS contagion and homophobia, an "unreasonable fear of homosexuals" (Smith, 1990). Rounds (1988a) and Smith (1990) both explore the impact of homophobic attitudes among generally conservative rural communities. These authors contend that the low visibility or unidentified existence of the "gay community" in many rural areas prevents exposure to positive gay role models. Smith (1990) suggests that this factor compounded with societal stigma surrounding AIDS contagion or transmission makes it difficult to separate response to AIDS-related issues from homophobic attitudes. Living conditions prevalent in many rural environments, primarily poverty and homelessness, call attention to additional considerations for AIDS care and meeting treatment needs. Citing areas that lack running (hot) water and refrigeration methods, Smith, Landau, and Bahr (1990) explain that substandard housing often does not meet infection control guidelines. In regards to homelessness in rural America, these authors elaborate on the vulnerability of the homeless to engage in high-risk behavior in regards to AIDS transmission, such as substance abuse and exploitive activities. Poor nutrition, substandard living conditions and lack of access to health care has been found to contribute to a significantly shorter life span of rural, ._;~ 7 homeless persons with AIDS (Smith et al, 1990). Another characteristic of rural communities prevalent in the literature and relevant to the experience of rural AIDS is the value of family. In many reviews, rural America is identified as one of the few remaining vistas where the traditional nuclear and extended family continues to flourish. The role of the family as a primary mechanism for socialization and support is threatened when a family member has AIDS. The literature explores how the AIDS epidemic affects family functioning, interactions, and community standing (Nieto, 1989). Integrated throughout writing on rural AIDS is the power of rural attitudes and ideologies in shaping communities' response to AIDS. Dhooper and Royse (1989) elaborate on generalizations formulated through their survey findings in comparing urban and rural attitudes towards AIDS. Compared to counterparts in small towns and cities, rural residents were found to be less informed about AIDS, less empathetic toward persons with AIDS, and less tolerant of behaviors/lifestyles associated with AIDS, specifically homosexuality and IV drug use. Given the level of investment in establishing and maintaining cultural norms and values, the introduction of a new "element" into the rural community, particularly an issue of societal stigma and stereotypes, presents a barrier at the core of opposition or resistance to an AIDS service network. .,. 8 3. Service Strategies and Interventions Utilizing urban modalities to contrast and explain causality for different rural attitudes is common in the literature. Anderson and Civic (1988) expand upon this precedent in examining the service delivery systems and sociocultural profiles of urban and rural areas. In focusing upon the psychosocial implications for residents with AIDS, these authors present various stages in the disease progression. Each stage is characterized by psychosocial indicators, such as intensity of emotional trauma and level of coping ability. Cleveland and Davenport (1989) support the contention that urban service models and specialized agencies are not applicable to the needs of rural areas. These authors off er insight into the social consequences of this dichotomy. Given the context of the rural culture, research has explored the feasibility of developing AIDS-specific service organizations in rural areas. Those characteristics previously cited as prevalent in many rural communities present significant challenges to service establishment, delivery, and utilization. The interplay of conservative moralistic values described by Dhooper and Royse (1989) discourage efforts to incorporate AIDS care into pre-existing and informal rural service networks, in addition to deterring investment and planning for new developments or organized referral systems. Discussing the level of social consciousness in rural areas, Anderson and Civic (1989) extend the lack of community support .,, . 9 for an AIDS agenda to the response of service providers and health care professionals. The implications of being labeled an "AIDS treatment center" or "gay organization" threatens providers serving rural areas with similar stigma faced by persons with AIDS (PWAs}. Not wanting to alienate other clients and risk losing service, providers or organizations may be reluctant to take a position on AIDS-related care and/or deny AIDS as a health priority for the community. In their article, Cleveland and Davenport (1989} call on providers and health care workers to be aware of their own issues regarding HIV and AIDS and recommend self-exploration and educational efforts. Rounds (1988b) proposes an intervention approach that utilizes a system-wide perspective. Targeting the various social systems that impact the client population and enable an integrated service response, Rounds expands on efforts to educate the rural community, develop an AIDS-related service network, and lobby for state AIDS policy. The incidence of HIV/AIDS among persons of American Indian background and generalized experience of the AIDS phenomenon in reservation communities has been described in literature. Conway (1992} and several researchers from facilities throughout the U.S. (1992} organized a network of surveys pertaining to HIV infection among American Indians and Alaska Natives. Preliminary research revealed that "American Indians share a number of characteristics with other minority groups in the U.S. experiencing an increase in HIV infection" (Conway et al., 1992). ~. 10 Based on findings regarding populations in the survey, researchers suggest that in some rural areas, American Indians may be at greater risk of contracting the virus than persons of other races. The article describes potential factors contributing to a high risk of HIV transmission among U.S. Indian populations. These include a high incidence of STD (sexually transmitted disease) infection, alcohol and drug use, and effects of poverty and unemployment. Recommendations to the Indian Health Service and other agencies for providing STD/HIV education and risk assessment during clinical opportunities is also addressed. c. Significance of the Study to Social Work The social work profession presents a service model with systematic considerations necessary to address the needs of minority populations and the communities affected by their presence. Human service workers' involvement and experience in the organization and implementation of specialized services carries over in working with persons with AIDS. Practicing from a generalist's framework, social workers are able to respond to the needs of various populations, while demonstrating sensitivity to individual need and circumstance (person in the environment approach). Rural AIDS presents challenges to individuals and communities that call for an approach that values diversity and seeks to negotiate among systems and enable them to work together. 11 The impetus for social work intervention in rural areas is becoming more and more apparent. Social workers in specialized urban agencies report AIDS patients traveling great distances to utilize support services and receive necessary medical care. Moreover, another increasing trend finds persons with AIDS, particularly those in terminal phases of the illness, returning to rural residences to seek refuge with family and friends. Establishing service delivery networks and expanding on informal support systems in rural communities would serve to target unmet needs. Social workers have been on the forefront of service initiation and would be a valuable resource for AIDS awareness and intervention in the rural environment. D. Research Questions Survey questions posed to rural service providers and contacts participating in the study were designed to discover what respondents identify as needs of the client populationpersons with AIDS and their families and what service strategies respondents recommend. Based on the service challenges and unmet needs described in the literature review, the project addressed the following research questions: What is the incidence and demographics of persons with AIDS in the sample area (SE St. Louis County, Iron Range townships in northern St. Louis County, and reservation communities in the county) (questionnaire items #4 & #5 and "Demographic Characteristics" section)? What services, public, informal, .... ' ·, . 12 and/or AIDS-related, are available in these rural communities (item #7)? How do PWAs in rural areas access needed medical care, support services, and practical assistance (item #6)? To what extent are treatment and support needs for PWAs and their significant others satisfied or met within the rural environment by informal resources or social networks (item #9)? To what extent are urban service networks effectively utilized and what problems are inherent to geographic location and/or distance (items #10, #11 & #13)? How has the rural community responded to the AIDS phenomenon and to the existence or potential of residents with HIV or AIDS (Does the community exemplify the characteristics described in the literature review?) (items #12, #14, & #15)? What barriers have service providers encountered in delivering service, accessing resources, coordinating referrals, and working with or educating the rural community about AIDS (items #10 & #13)? What service strategies have been effective or ineffective in these endeavors (item #11)? What future recommendations do service providers have for AIDS-related care in rural areas (item #11 and "other" response comments)? II. METHODOLOGY A. Population and Sample Given the awakening awareness of many rural areas to AIDS and newly formulated community responses to the epidemic, the ., . 13 existence and development of an AIDS-specific service network is yet to be realized in most areas. Consequently, human service providers and contacts working with rural residents with AIDS are less prevalent and, similar to rural AIDS, they have low visibility as an AIDS resource person. The majority of potential survey respondents for the study were determined by using a snowball method. This involved soliciting referral contacts and recommended service networks from initial or confirmed participants. AIDS-related service directories and resource publications of area agencies were also used to supplement the sample. Many of the service providers and contact persons included in the sample were persons who have had service-related associations with the Duluth Community Health Center through referral processes and/or through informal contacts with the Center's AIDS counselor. Additional responses were gathered from a resource listing of HIV/AIDS prevention services published by the Minnesota Department of Health. In the formulation of a feasible sample within the Duluth Community Health Center's service area, the focus was primarily within the parameters of SE St. Louis County. An interview with·a representative from the Minnesota AIDS Project-Duluth Office helped to further define geographic boundaries for the study and provided recommendations of areas offering cultural diversity. solicited respondents. The resulting sample size was 55 Forty-five out of the 55 were from • 14 Duluth, where the majority of area AIDS service providers are located. The remaining 10 included agencies from several Iron Range townships, as well as from the Fond Du Lac and Nett Lake reservation communities. Of the 55 questionnaires mailed, 28 were returned, and 26 of these 28 were from Duluth. The potential over-representation of Duluth providers is a consideration for analysis and interpretation of survey findings. B. Research Design The research study can be classified as a needs assessment, exploring the need for community health and social services for persons with AIDS and their families in rural areas. serves both descriptive and exploratory purposes. This design Review of relevant literature and findings from data analysis were both helpful in describing the nature and extent of the problem, in addition to identifying unmet needs and the potential for and/or recommendation of service strategies. Designed as a needs assessment, the study utilized a questionnaire survey instrument. The survey nature of the study provided a means to research issues relevant to AIDS-related service development and program planning. The questionnaire was formulated to identify needs of PWAs, while assessing implications of rural residence. In addition to eliciting information on the need for individual advocacy and service coordination, survey items pertained to characteristics of rural culture; thereby, providing a venue to explore strategies of 15 intervention on a community level. Given the varied concentration of AIDS-related service providers throughout St. Louis County, the survey was deemed an effective research design for reaching a dispersed sample population. c. Data Collection The research instrument implemented was a mailed questionnaire. (Refer to appendix item). Although the identity of respondents was needed to distribute the questionnaire and initiate necessary follow-up, confidentiality was protected in reporting findings and formulating generalized results. Designed to generate both quantitative and qualitative data, the survey included a combination of closed and open-ended questions, while attempting to maintain a sense of consistency or flow of format. Efforts were taken to utilize clear terminology, concise wording, and directional keys in order to deter confusion, minimize misinterpretation, and increase chances for a high completion rate. In order to garner objective feedback on the survey instrument, I reviewed the questionnaire with DCHC staff for evaluation and feedback. The actual dispersement of the questionnaire survey involved compiling an organized mailing list. Accompanying the questionnaire was a letter identifying myself, explaining my connection to the sponsoring agency, outlining the purpose of the study, and providing insight into the utilization of findings and relevance to the respondent (see appendix A). 16 D. Data Analysis After analyzing feedback from the survey, the individual and collective merit of responses was assessed. Attempting to minimize complexity and manage the range of survey responses, a coding system was developed. This system, based on the organization of items under topical categories (e.g., service barriers, rural characteristics, service strategies), involved manual data recording and calculations. Since the study identified characteristics of rural communities and explored the implications (relationship) these variables have for serving PWAs in rural areas, the computations necessary for data analysis primarily involved descriptive statistics. The questionnaire implemented incorporates a combination of measurement levels. Nominal level data is concentrated in the section pertaining to demographic questions and "yes/no" indicators. A substantial number of questions called for ordinal measures, asking respondents to rank items utilizing a key provided above the answer space. Ratio data, in which one of the answer options is "none" or zero, was used in only a few questions. Interval measurements were allowed for in items utilizing a Likert scale format, thereby assessing the distribution or distance between responses. Data was primarily reported descriptively through frequencies and percentages. B. Limitations As mentioned previously, the sample of the study some \ 17 questions regrading representation of the overall population. The newness of rural AIDS and attention to service interventions sensitive to the characteristics of rural communities presents some obstacles to resource allocation and data collection. The formulation of the sample relied on the personal referrals and a limited number of professional listings/contacts dealing specifically with rural AIDS. This process of researching respondents is non-random and presents the potential for selection bias. A disadvantage of the mailed questionnaire was the variability of response rate and vulnerability inherent to relying on respondent initiative to complete and return the instrument. Moreover, the format design of the questionnaire and other consequences of instrumentation may have contributed to biased, invalid, or incomplete results. Another issue regarding limitation concerns is the question of external validity, or how well the survey findings and research conclusions can be generalized to other rural areas, particularly those offering different client demographics and service resources. The most apparent problems come about when attempting to generalize outside of the Midwest, where the incidence and experience of the AIDS phenomenon is neither numerically nor sociologically comparable to other parts of the U.S., such as the east and west coasts. It is on the relatively more micro level, assessing rural populations with similar resident demographics and community resources, particularly in • 18 midwestern regions, that generalization may have greatest applicability. In the proposed research, efforts were made to include representation from providers working with American Indian communities and also those providing services to the northern Iron Range townships. Unfortunately, none of the questionnaires sent out to respondents with affiliation ·to these population returned questionnaires. Moreover, out of the 55 respondents in the sample, 10 were from outside the Duluth area. these ten questionnaires were returned. Only two of These findings hinder efforts to incorporate diversity and represent under-served populations. III. RESULTS A. Survey Respondents The initial portion of the questionnaire sought descriptive information pertaining to the position or service role of respondents and identification of the type of agency or organization with which they are affiliated. Allowing providers to indicate more than one response item in these areas, the questions assessed multiple roles of providers and reflected diverse ·agency representation. A majority of survey (43%) were community service or social workers and employed at a social service agency. Other prevalent 19 occupational responses included health practitioners (30%), counselors or support people (26%), and educators (26%). Regional hospitals (36%) and social service agencies or departments (36%) were among the majority of agencies/employers represented in the sample. Detailed findings are included with the sample questionnaire in Appendix A. It should be noted that, overall, response frequencies for individual items were relatively small given the diversity of the sample and multiple number of response options. Nineteen out of twenty-three survey respondents (83%) indicated that they have had service-related contact with persons with AIDS in the past five years. The most prevalent range of first time service contacts (67%) was within one to five contacts over this time span. Three providers indicated that they have had twenty or more service contacts with PWAs since 1988. The most prevalent type of service referral received by service providers, comprising 37% of responses, was referral from a health care provider or medical center, which was followed closely in frequency by self-referral. Thirty-two percent of respondents for this item rated community outreach as the least prevalent type of referral. B. Services Survey findings relating the type of services offered by respondents revealed a fairly even distribution among responses. Sixteen out of twenty-three respondents who answered this item 20 (70%) provide referral and counseling services, the highest frequency response. These services were followed consecutively by education (65%), information dissemination (61%), medical (57%), concrete or practical assistance (57%) (e.g., transportation, housing, food, etc.), case management (30%), and legal services (9%). Considering the variable of rural residence, data analysis revealed an almost even split between respondents who indicated service restrictions to specified geographic boundaries or service areas (52%) and those who did not (48%). Among providers citing service areas, many described services limited to county of residence or restrictions related to program eligibility or intake screenings to determine appropriateness of referral. In regards to informal support networks or community organizations or groups not formally recognized for services they may provide, the majority of the respondents who answered the item (82%) identified the presence of volunteer caregivers or lay persons in the communities they served. C. Barriers The next section of the survey questionnaire addressed factors that impede or prevent respondents from delivering AIDSrelated services in rural areas and that hinder PWAs' access to needed services. Assessed according to degree of prevalence, fear of disclosure of HIV/AIDS status (67% of item responses) 21 and financial costs (50% of item responses) were considered the most prevalent barriers by a majority of respondents. Similar frequencies were indicated for barriers considered somewhat prevalent. Lack of awareness of HIV and AIDS (67% of item respondents) and transportation (50% of item responses) were most frequently identified in this category. The proposed barrier considered least prevalent by a majority of these respondents (33%) was PWAs' denial of medical need or support. The extent to which specified barriers are perceived as problematic by service providers was also addressed in the questionnaire. Seventeen out of the twenty-one respondents (81%) indicated that a limited or unequal distribution of health care providers in rural areas was a significant problem. Relating a similar concern, problems associated with geographic isolation of residence were identified by 67% of the item's respondents. Barriers receiving high frequencies of least problematic assessments, each indicated by 38% of respondents for this item, were the standard of living of the client population (e.g., homelessness, poverty) and community resistance to AIDS-related resource development and service intervention with PWAs. D. Service Strategies Considering options for rural intervention, survey respondents assessed the feasibility and effectiveness of several proposed service strategies. Eighty-one percent of these 22 respondents perceived training service providers to work with PWAs as a highly feasible and effective strategy. Educating rural communities (71% of item responses) and involving persons through community outreach (57% of item responses) followed in frequency. The approach assessed as offering low feasibility and effectiveness by a majority of respondents (38%) was referral of PWAs and persons seeking AIDS-related services to urban agencies and resources. For the remaining strategies, most responses fell into the medium range of the assessment scale. E. Rural Characteristics Exploring environmental and contextual factors related to service delivery and access, the survey addressed the influence of community attitudes and characteristics often associated with rural areas. One item asked respondents to indicate the extent of their agreement or disagreement with several attitudinal statements. Stipulations of traditional moral values, and territorialism (resistance to "outsiders") in rural communities received a widely dispersed range of strongly agree, agree and neutral responses. The concentration of responses regarding strong religious convictions in rural areas was divided between agree (40%) and neutral (40%) ratings. Fifteen out of the item's twenty respondents (75%) agreed with a tendency toward conservatism among rural populations. The greatest frequency of strongly agree responses, 14 out of 20 (70%) of these respondents, were associated with the prevalence of homophobic /' 23 attitudes in rural areas. Other items under this topic area requested assessment of the variable of rural residence in relation to AIDS-specific concerns. The perceived level of knowledge of HIV and AIDS in rural communities was one area explored. Of those issues that received low ratings, communities' knowledge of AIDS symptomology and disease process (29%) and the medical definition of AIDS (19%) were the two highest frequencies. Issues with a greater frequency of somewhat knowledgeable and very knowledgeable ratings from the item's responses were high risk behavior (71%), safer sex (62%), and AIDS prevention (57%). Overall across suggested responses (issues), eighty-five percent fell into the somewhat knowledgeable and general awareness response range. In another questionnaire item service providers were asked to identify rural attitudes and incidents posing resistance to recognizing AIDS-related problems and validating the need for service opportunities. Referring to a generated list, eighty-eight percent of these respondents checked at least one of the response options, and several (27%) chose all of the statements. The perception that "AIDS is a gay disease" was the most frequently chosen response, indicated by 20 out of the 22 respondents (91%). The attitude with the minimum number of responses, 10 or 45% of these respondents, was the perception of PWAs as an "undeserving (service) population". The final section of the survey questionnaire asked respondents to assess demographic characteristics of PWAs with 24 whom they have had service-related contact in the past five years. Considering demographic categories of gender, age, race, sexual orientation, employment, and living situation, providers estimated perce·ntages from this client population that applied to specific characteristics. Summarized findings of this data is outlined in Table I. below (pg. 25). Calculation of demographics percentages provided an overall profile of a "typical" or most common service contact among survey respondents. Based on the highest frequencies and percentages, this individual would be a male, 30-40 years of age, white, homosexual, living alone or with a family member, and unemployed. TABLE. I. tF a.JENT Pa'.UTiat 1-S JS£RCan'AGEs s-10 7 1 3 2 2 2 2 1-20 21-30 31-40 41-SO 151~ 3 1 2 1 1 2 1 1 1 1 4 1 1 2 2 1 3 1 4 2 1 2 1 1 5 :2 1 1 2 1 1 1 3 " 1 1 1 1 3 1 1 2 20 16 1 8 1 1 14 19 7 0 3 6 1 5 1 1 2 23 1 2 2 3 3 2 3 4 2 1 2 3 2 1 1 1 4 2 3 3 3 s 1 3 1 1 1 1 3 1 1 1 1 1 1 2 t 14 1 6 6 1 c 19 0 1 1 14 11 19 1 15 18 12 1 1 2 1 1 1 2 4 1 1·100 Total s 2 2 1 2 1-70.. 1-80 1 3 2 1' P#All) 1 3 1 2 2 3 2 1 4 t 1 2 3 5 1 3 2 1 1 1 3 1 1 3 4 1 1 1 4 1 2 1 1 1 9 5 14 5 6 1 2 20 19 19 17 19 13 18 26 IV. DISCUSSION Review of data analysis findings pertaining to survey respondents and services reveals a typical profile (prevalent and high frequency responses) of AIDS-related services involving PWAs in rural communities. The typical case example involves an individual with HIV or AIDS being referred for services from a health care provider or medical center to a social service agency. In the past five years the worker from this agency would have had between 1-5 first time service contacts with PWAs or with family members. Findings related to provider position and service agency were primarily utilized to assess which resource persons and agencies are most involved in and/or utilized for AIDS-related services. The influence of selection bias as described in the limitations section may affect these findings. From the initial sample, providers from social service agencies and regional hospitals-the responses with the highest frequencies-were over-represented. However, due to a lack of other resources and the eclectic orientation of these agencies, the conclusion that they are the most prevalent and utilized service venues for rural PWAs is not necessarily inaccurate. Given the aforementioned findings, one recommendation to hospital and social service representatives is to assess the incidence of service utilization by persons commuting from rural residences. The objective is to explore the extent to which 27 AIDS-related services and/or resources can be allocated to or developed within rural communities to enhance and increase accessibility. The needs of persons with AIDS include universal concerns, such as basic health care and support networks, but also involve ramifications specific to the diagnosis and progression of AIDS. These concerns may need to be addressed by specialists (e.g. Infectious Disease MD's) who are more likely to be based in a more urban medical facilities rather than at a rural community health clinic. Hospital and social service administrators should consider arranging for: a) medical practitioners with expertise in AIDS treatment to regularly visit rural centers; b) designated HIV and AIDS clinic days in rural communities; and c) outreach support and education. The high frequency of service referrals from health care providers or medical centers indicates a potential for these providers to increase rural access through their service and/or referral contacts. Discharge planning activities in many hospitals and health care settings facilitates follow-up of necessary medical attention, creates opportunity for information dissemination, and provides a linkage to support networks. Often, PWAs' first service encounter after diagnosis involves medical care or health services. Utilizing this initial service contact to build others, offers support opportunities during a time of crisis and anxiety. an opportunity to give Moreover, this intervention provides information (e.g. literature) and discuss concerns with rural clients/patients whose medical visits, due to 28 accessibility concerns, are often fewer and far between. Considering the sensitivity and confidentiality surrounding AIDS, service contact through community outreach (worker/agency initiated) in rural areas may not be a realistic goal at present. Designated by a majority of respondents as the least prevalent type of referral, the data analysis seems to support this conclusion. Discussion of the types of AIDS-related services provided and means of service referral for rural clients/patients brings attention to potential barriers to delivery and access. Fear of disclosure of HIV/AIDS status, indicated most prevalent by a majority of respondents, presents a barrier that is not easily remedied by modification in program structure or reallocation of resources. The significance of this variable is magnified when assessed in the context of the rural community. Referring to survey findings regarding rural characteristics, tendencies toward conservatism, traditional values, and homophobic attitudes in rural communities emphasizes the perceived consequence of disclosure and rationale for resistance to publicly seeking support. Awareness of peoples' fear of disclosure and environmental factors that come into play enhances service providers and community resource persons' sensitivity to clients' concerns and promotes intervention designed to minimize anxiety and public scrutiny. Provisions for confidentiality in formal and informal client interactions are primary considerations. One recommendation to providers is to develop a service contract or 29 agreement with PWAs and/or their families that specifies who should know about their diagnosis and who they want involved in treatment arrangements. This is especially critical in close-knit rural communities in which resources are limited, and people who are HIV positive may feel they have few options in getting the care they need without drawing unwanted attention. Peer companions or buddy programs in which a PWA hooks up with an individual who provides support, advocacy, and assistance with personal management activities may help to reduce feelings of isolation and offer a more comfortable outlet to disclose issues. Another recommendation addressing confidentiality is to interview PWAs and their family members, who are most likely to know where slippage in service delivery occurs. Utilizing their direct and personalized feedback promotes service expansion and development that gives priority to needs identified by clients. Another barrier with a high frequency of most prevalent responses was the financial cost related to service utilization. While universally experienced by persons with AIDS and their families, the financial hardship incurred for AIDS treatment and supportive services (e.g. home health care etc.) has additional implications when access to services is impaired by rural residence. Assessing the extent to which barriers are perceived as problematic, a majority of survey respondents indicated that limited distribution of health care providers and geographic isolation were significant problems. These findings allude to .. ' I 30 additional costs involved with travel expenses, including lost wages, lodging, and transportation. Problem-solving service strategies for reducing access barriers involving geographic proximity of rural communities were addressed in the survey questionnaire. Coinciding with the perceived barrier of commuting for service provision, a majority of service providers gave referral to urban services a low rating as a feasible and effective service strategy. The approach that received the greatest frequency of high feasibility and effectiveness ratings was training of service providers in rural areas to work with persons with HIV or AIDS and to become an informational resource for the community. Promoting service provision within the rural community as a recommendation was also supported as a strategy, receiving medium to high ratings, that could be implemented locally. These recommended services include organizing volunteers, extending existing resources, and recruiting informal support networks. In regards to the latter approach, a majority of survey respondents identified volunteer caregivers and church organizations as the most prevalent informal rural resources which provide services and/or assistance to PWAs and families. As central organizations in many rural communities, churches frequently serve diverse functions, fulfilling spiritual, supportive, and social and recreational needs of residents. Often considered a source of comfort and place of refugee for people in need, the church is a recommended service and support \ ·' . 31 resource for PWAs in rural areas. The prevalence of volunteer contributions in the church community also has significance for PWAS and their families. In providing unconditional care and assistance, the stigma and sense of judgement sometimes associated with social service utilization is diminished. Moreover, protection for individual privacy and confidentiality inherent to church values and practices of clergy may help to mitigate PWAs' fears of disclosure and provide a strong venue for support. Another recommended AIDS intervention is education. Assessed as feasible and effective by approximately 70% of respondents, educating rural communities about what AIDS is and the implications for prevention and treatment provides a foundation for service development. Through education, residents can gain an understanding of how they, as individuals and as a community, can make a difference in the experience of PWAs and their families. Moreover, by providing concrete information and debunking myths, education challenges stereotypes and resistive attitudes that stigmatize PWAs and intensify previously discussed fears of disclosure. In-service training for rural service providers, community forums {guest speakers) and discussion, inclusion of AIDS in school curriculum, and circulation of AIDS-related materials are viable education vehicles. On a mezzo and macro level the actions of the state and national government in regards to allocations made for AIDS research, funding, and mandates for 32 inclusion of AIDS in educational curriculum send a message on the priority given to AIDS and how it affects all our lives. This recommendation involves continued lobbying and legislative efforts to promote AIDS education and establishing progressive policies in other areas, such as health care coverage and employment. ~- APPENDIX B REFERENCES Anderson, H. and Civic, D. (1989). Psychosocial issues in rural AIDS care. Human Services in the Rural Environment. Vol. 13 No. 1:11-16. Bell, J. (1988). Roads to Recovery: A Practical Guide to Options for People with AIDS and ARC. Face to Face Inc., Sonoma County AIDS Network. Center for Disease Control.(1992). HIV/AIDS Surveillance Report. July:l-18. (Citation of HIV in America: a report by the National Association of People With AIDS, Washington, D.C.) Cleveland, K. A. and Davenport, J. (1989). AIDS a growing problem for rural communities. Human Services in the Rural Environment. Vol.13 No. 1:23-29. Conway, A.C., Ambrose, T.J., Chase, E., Hooper, E.Y., Helgerson, S.P., Johannes, P., Myrna, R.E., McRae, B.A., Munn, V.P., Keevarma, L., Raymond, S.A., Schable, C.A., Salton, G.A., Peterson, L.R., and Dondero, T.J .. (1992). HIV infection in American Indians and Alaska Natives:Surveys in the Indian Health Service. Journal of Acguired Immune Deficiency Syndromes. Vol. 5: 803-809. < Dhooper, S.S. and Royse, D.D. (1989). Rural attitudes about AIDS: a statewide survey. Human Services in the Rural Environment. Vol. 13 No. 1:17-22. Miller, S.O. and Dane, B.O. (1990). AIDS and social work: curricula development in an epidemic. Journal of Social Work Education. Vol. 26 No. 2:177-186. Minnesota AIDS Project. (1992). Questions people ask about Minnesota statistics on HIV and AIDS. Department of Publication of the MN Health, Minneapolis, MN. Nieto, D.S. (1989). AIDS and the rural family: some systems considerations and intervention implications for the human service practitioner. Human Services in the Rural Environment. Vol. 13 No. 1:34-38. Nuccio, K. (1991). The feminization of AIDS. AIDS Link. No. 4: 2-3. Rounds, K.A. (1988a). AIDS in rural areas: challenges to providing care. Social Work. Vol. 33:257-261. Rounds, K.A. (1988b). Responding to AIDS: rural community strategies. Social Casework. Vol. 69:360-364. Vol. 3 Smith, J.E., Landau, M., and Bahr, R.G. (1990). AIDS in rural and small town America: making the heartland respond. AIDS Patient Care. Vol. 4 No. 3: 17-21.
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