M les more peace of m nd Vauxhall Extended Warranty Enjoy peace of mind motoring Vauxhalls are known for their reliability, but as your vehicle gets older and with more miles driven, the risk of mechanical or electrical failure increases. However you can protect yourself from unexpected repair bills for 1, 2 or 3 years with a Vauxhall Extended Warranty. Unlimited number of claims Pays up to the purchase price of the vehicle. Parts and labour Full parts and labour costs with no hidden charges. Manufacturer parts Only Vauxhall approved replacement parts are used in any warranty repairs, Vehicle replacement Cost of hiring an appropriate size vehicle available for up to 7 days (after the first 24 hours) while your vehicle is being repaired under warranty. Continental cover Up to 60 days cover per annum within the EU and EFTA (European Free Trade Association). Private transfer Product can be transferred via a private sale subject to a £25 fee. Leave the risk to us A Vauxhall Extended Warranty makes protecting your vehicle easy and offers complete peace of mind. Main features and benefits Comprehensive cover • All the major mechanical and electrical components originally included by the manufacturer’s warranty are protected for vehicles that are under 7 years and have travelled less than 70,000 miles at the time of warranty purchase. • There are 3 terms of warranty 12, 24 or 36 months and warranty ceases at 100,000 miles. Claim liability Unlimited claims up to the purchase price paid for the vehicle per single repair request and in total. Our total liability under this warranty will not exceed the Purchase Price of the car as detailed on your Warranty Schedule. Enjoy peace of mind motoring To find out more about protecting yourself from expensive repair bills with a Vauxhall Extended Warranty, speak to your local Vauxhall Retailer. The true cost of repairs The modern car is extremely complex, containing thousands of sophisticated moving parts. As a result, should anything go wrong, the cost of repairs can sometimes be costly, as shown in the examples below: Cylinder Head Gasket £551 Heater Motor £251 Electric Window Motor £232 Ignition Coil £133 Illustration of costs for a 2008 Vauxhall Corsa 1.0. Repair costs include parts, labour and VAT. Starter Motor £158 OUR PROMISE TO YOU THE RISK INCREASES SUMMARY OF COVER Vehicle age at time of policy purchase vauxhall experts Vauxhall trained technicians Genuine Vauxhall parts Vauxhall approved diagnostic equipment and specialist tools Full access to Vauxhall repair databases and technical centres PRICE MATCH •We will match any written like-for-like service/repair quote from a localˆ competitor using genuine repair methods and genuine Vauxhall parts Risk of repair • • • • Component Group TRANSPARENT PRICING •Our invoicing will clearly set out the work at the price agreed with no hidden extras CONVENIENCE • Flexible booking times to suit you • One-stop shop for every Vauxhall service • No appointment necessary on tyre, battery and exhaust checks •Free courtesy vehicle or localˆ collection with annual service and warranty work † • Free ‘Wash & Vac’ with every annual service ADDED VALUE • 25-point safety check with any workshop visit • No obligation advice on essential and non-essential work •Free check for safety enhancements and upgrades to your vehicle and software •Wiper blades and external bulbs fitted free with annual services ^Local refers to a radius of 5 miles/20 minutes of your local Vauxhall MasterFit Retailer. †Subject to availability. Age of vehicle Repairs can be costly, so it pays to take out a Vauxhall Extended Warranty for your vehicle. Under 7 years 70,000 miles Engine Manifolds Turbo Cooling System Air Conditioning Gearbox Transmission Clutch (not wear & tear or burn out) Differential Final Drive Steering Suspension Suspension Anti-roll Bars and Wishbones Fuel System (petrol/diesel) excluding Fuel Contamination Electrics Propshaft Driveline Driveline Couplings Transfer Box Heating System Ignition System The chart above is an indication of the parts included. Any parts that have failed due to wear and tear will not be covered. For precise details of the warranty provided please refer to the Vauxhall Warranty Terms and Conditions. Contact your local Vauxhall Retailer for further details. SIGNIFICANT EXCLUSIONS OR LIMITATIONS YOUR VAUXHALL EXTENDED WARRANTY QUOTE Whilst you have a high level of warranty cover available, there are certain conditions that must be met, and certain items which this warranty specifically does not include: • The vehicle must be serviced in accordance with the manufacturer’s recommended service schedule. • This warranty does not cover pre-existing conditions or faults or any parts that have failed due to wear and tear. • This warranty does not contain any assistance benefits. • Vehicles used as a taxi, minicab, driving school car, public service vehicle or made available for hire or reward are excluded. • Full details of exclusions, terms and conditions are printed in the Warranty schedule, please contact your local Vauxhall Retailer for details. MAKING A REPAIR REQUEST In the event of a repair arising, you must follow this procedure: •Take your vehicle to a Vauxhall Authorised Repairer within 7 days of the incident occurring. •The Vauxhall Authorised Repairer will input the claim details into the administration system. •Authorised repairs will be reimbursed by the Administrator to you or the Vauxhall Authorised Repairer, subject to the terms and conditions being adhered to. •If a balance is due, you must pay it directly to the Vauxhall Authorised Repairer. •In the event that you require help, please contact the Customer Services Helpline on 0844 8540932 General Enquiries We hope that you will be pleased with the service we provide. In the unlikely event of a complaint about your warranty, you should in the first instance contact: The Administrator at Vauxhall Extended Used Vehicle Warranty Administration Department, TWG Services Limited, Floor 2, The Aspen Building, Vantage Point Business Village, Mitcheldean, Gloucestershire, GL17 0AF. If you are not satisfied with the response you may write to the Administration Director at the same address. Every effort has been made to ensure that the contents of this publication were accurate and up-to-date at the time of going to press (June 2012) However, TWG reserves the right to make modifications at any time. Modifications will be notified to Vauxhall Authorised Retailers at the earliest opportunity; please consult your local Retailer for the latest information. Please note that Vauxhall Retailers are not the agents of General Motors UK Limited and are not authorised to bind General Motors UK Limited by any specific or implied undertaking or representation. For further information and final confirmation before placing an order, please consult your Vauxhall MasterFit Retailer. General Motors UK Limited, registered in England no: 135767. Registered office: Griffin House, UK1-101-135, Osborne Road, Luton, Bedfordshire, LU1 3YT www.vauxhall.co.uk All rights reserved. No part of this publication may be reproduced in any form or by any means, without the prior written permission of General Motors UK Limited. ©2012 General Motors UK Limited VA1210109
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