Document 110863

M les
more
peace
of m nd
Vauxhall Extended
Warranty
Enjoy peace of
mind motoring
Vauxhalls are known for their reliability, but as your vehicle
gets older and with more miles driven, the risk of mechanical
or electrical failure increases. However you can protect
yourself from unexpected repair bills for 1, 2 or 3 years with a
Vauxhall Extended Warranty.

Unlimited number of claims
Pays up to the purchase price of the vehicle.

Parts and labour
Full parts and labour costs with no hidden charges.

Manufacturer parts
Only Vauxhall approved replacement parts are used
in any warranty repairs,

Vehicle replacement
Cost of hiring an appropriate size vehicle available for
up to 7 days (after the first 24 hours) while your vehicle
is being repaired under warranty.

Continental cover
Up to 60 days cover per annum within the EU and EFTA
(European Free Trade Association).

Private transfer
Product can be transferred via a private sale subject to
a £25 fee.

Leave the risk to us
A Vauxhall Extended Warranty makes protecting your
vehicle easy and offers complete peace of mind.
Main features and benefits
Comprehensive cover
• All the major mechanical and electrical components
originally included by the manufacturer’s warranty
are protected for vehicles that are under 7 years and
have travelled less than 70,000 miles at the time of
warranty purchase.
• There are 3 terms of warranty 12, 24 or 36 months and
warranty ceases at 100,000 miles.
Claim liability
Unlimited claims up to the purchase price paid for the
vehicle per single repair request and in total.
Our total liability under this warranty will not exceed
the Purchase Price of the car as detailed on your
Warranty Schedule.
Enjoy peace of mind motoring
To find out more about protecting yourself from expensive
repair bills with a Vauxhall Extended Warranty, speak to your
local Vauxhall Retailer.
The true cost of repairs
The modern car is extremely complex, containing thousands
of sophisticated moving parts. As a result, should anything go
wrong, the cost of repairs can sometimes be costly, as shown
in the examples below:
Cylinder Head
Gasket £551
Heater Motor
£251
Electric Window
Motor £232
Ignition Coil
£133
Illustration of costs for a 2008 Vauxhall Corsa 1.0. Repair costs include parts, labour and VAT.
Starter Motor
£158
OUR PROMISE TO YOU
THE RISK INCREASES
SUMMARY OF COVER
Vehicle age at time of policy purchase
vauxhall experts
Vauxhall trained technicians
Genuine Vauxhall parts
Vauxhall approved diagnostic equipment and specialist tools
Full access to Vauxhall repair databases and technical centres
PRICE MATCH
•We will match any written like-for-like service/repair quote
from a localˆ competitor using genuine repair methods and
genuine Vauxhall parts
Risk of repair
•
•
•
•
Component Group
TRANSPARENT PRICING
•Our invoicing will clearly set out the work at the price agreed
with no hidden extras
CONVENIENCE
• Flexible booking times to suit you
• One-stop shop for every Vauxhall service
• No appointment necessary on tyre, battery and exhaust checks
•Free courtesy vehicle or localˆ collection with annual service
and warranty work †
• Free ‘Wash & Vac’ with every annual service
ADDED VALUE
• 25-point safety check with any workshop visit
• No obligation advice on essential and non-essential work
•Free check for safety enhancements and upgrades
to your vehicle and software
•Wiper blades and external bulbs fitted free with
annual services
^Local refers to a radius of 5 miles/20 minutes of your local Vauxhall MasterFit Retailer.
†Subject to availability.
Age of vehicle
Repairs can be costly, so it pays to take out a Vauxhall
Extended Warranty for your vehicle.
Under 7 years
70,000 miles
Engine

Manifolds

Turbo

Cooling System

Air Conditioning

Gearbox

Transmission 
Clutch (not wear & tear or burn out)

Differential

Final Drive

Steering

Suspension

Suspension Anti-roll Bars
and Wishbones 
Fuel System (petrol/diesel)
excluding Fuel Contamination

Electrics

Propshaft

Driveline

Driveline Couplings

Transfer Box

Heating System

Ignition System

The chart above is an indication of the parts included. Any parts that have failed
due to wear and tear will not be covered. For precise details of the warranty
provided please refer to the Vauxhall Warranty Terms and Conditions. Contact your
local Vauxhall Retailer for further details.
SIGNIFICANT EXCLUSIONS OR LIMITATIONS
YOUR VAUXHALL
EXTENDED WARRANTY QUOTE
Whilst you have a high level of warranty cover available, there are
certain conditions that must be met, and certain items which this
warranty specifically does not include:
• The vehicle must be serviced in accordance with the
manufacturer’s recommended service schedule.
• This warranty does not cover pre-existing conditions or faults
or any parts that have failed due to wear and tear.
• This warranty does not contain any assistance benefits.
• Vehicles used as a taxi, minicab, driving school car, public service
vehicle or made available for hire or reward are excluded.
• Full details of exclusions, terms and conditions are printed
in the Warranty schedule, please contact your local Vauxhall
Retailer for details.
MAKING A REPAIR REQUEST
In the event of a repair arising, you must follow this procedure:
•Take your vehicle to a Vauxhall Authorised Repairer within
7 days of the incident occurring.
•The Vauxhall Authorised Repairer will input the claim details
into the administration system.
•Authorised repairs will be reimbursed by the Administrator
to you or the Vauxhall Authorised Repairer, subject to the terms
and conditions being adhered to.
•If a balance is due, you must pay it directly to the
Vauxhall Authorised Repairer.
•In the event that you require help, please contact
the Customer Services Helpline on 0844 8540932
General Enquiries
We hope that you will be pleased with the service we provide.
In the unlikely event of a complaint about your warranty,
you should in the first instance contact:
The Administrator at Vauxhall Extended Used Vehicle Warranty
Administration Department, TWG Services Limited, Floor 2,
The Aspen Building, Vantage Point Business Village,
Mitcheldean, Gloucestershire, GL17 0AF.
If you are not satisfied with the response you may write to the
Administration Director at the same address.
Every effort has been made to ensure that the contents of this
publication were accurate and up-to-date at the time of going
to press (June 2012) However, TWG reserves the right to make
modifications at any time. Modifications will be notified to Vauxhall
Authorised Retailers at the earliest opportunity; please consult your
local Retailer for the latest information.
Please note that Vauxhall Retailers are not the agents of General
Motors UK Limited and are not authorised to bind General Motors
UK Limited by any specific or implied undertaking or representation.
For further information and final confirmation before placing an
order, please consult your Vauxhall MasterFit Retailer.
General Motors UK Limited, registered in England no: 135767.
Registered office: Griffin House, UK1-101-135, Osborne Road, Luton,
Bedfordshire, LU1 3YT www.vauxhall.co.uk
All rights reserved. No part of this publication may be reproduced in
any form or by any means, without the prior written permission of
General Motors UK Limited.
©2012 General Motors UK Limited
VA1210109