Diamonds and Diamond Value 1 DIAMOND ESSENTIALS DIAMOND E SS E NTIALS Table of Contents Diamonds, Value, and the Four Cs What is a Diamond? Meet the Four Cs Clarity Color Cut Carat Weight 5 5 7 9 12 15 17 Why Diamonds are Forever Hardness Toughness Stability 19 22 22 25 Learning from this Course Checking Your Progress The Final Examination Help Isn’t Far Away What’s to Come 26 27 28 28 28 Key Concepts 29 Key Terms 29 © ©2002 The Gemological Institute of America All rights reserved: Protected under the Berne Convention. No part of this work may be copied, reproduced, transferred, or transmitted in any form or by any means whatsoever without the express written permission of GIA. Printed in the United States. Reprinted 2004, 2007 Welcome to Diamond Essentials! This course is your introduction to the wonderful world of diamonds. When you’re finished: • You’ll have a solid foundation of diamond product knowledge and the skills you need to sell diamonds effectively. • You’ll be able to explain diamond clarity, cut, and carat weight to customers and help them understand how these factors relate to the diamond’s value. • You’ll know the basics of recognizing and disclosing treated, synthetic, and imitation diamonds. • You’ll understand and be able to apply the proven steps of a sales process. • You’ll know and be able to explain the basics of diamond durability, care, and cleaning. • You’ll qualify for a variety of retail jewelry positions, including diamond sales associate and customer service representative. Cover photos: Ric Taylor, Robert Weldon/GIA, Sylvia Bissonette/J. Grahl Design (front and back cover) Facing page: Diamond jewelry can range from simple, traditional engagement rings to elaborate pieces like these. Rene Macura/AP Wide World Photos Diamonds and Diamond Value The staff at Sutton Jewelers was having its weekly sales meeting. Sutton is a medium-sized store, part of a three-store chain, all in the same state. The assembled sales associates were discussing some of their successful sales of the past month. Just as important, they were also talking about the ones that weren’t so successful. “That sale I lost last Monday reminded me how important it is to use just the right combination of product information and sales technique,” said Adam Stone. Adam has worked at Sutton for 10 years, and is one of the store’s top sales associates. His story was proof that even the best associate can lose a sale. “I knew the customer had shopped at other stores, and that he’d seen a ring he liked somewhere else,” Adam continued. “I don’t know if it was price or quality—I couldn’t pin him down. If he’d told me more about what he’d ©2002 GIA. All rights reserved. 1 DIAMOND ESSENTIALS 1 Joel Beeson/GIA Staff meetings allow sales associates to share their experiences and listen to others. This helps everyone improve sales success. seen, I could have focused on something specific. But he just kept saying he’d seen something he liked better, and wouldn’t tell me any more than that.” “That’s frustrating,” said Janet Lee. Janet manages the store, and she regularly holds meetings like this with the staff. “What did you do?” “I started out right—I explained the quality of our diamonds,” Adam replied. “But by the end, I was just hammering away about clarity grades and color, and I forgot to sell. I’m afraid I was lecturing the poor guy. He almost ran out of the store just to get away from me.” “What do you think you could have done to save the sale?” Janet asked. “I should have been more careful about the quantity of information I gave him. And I should have asked specific questions to make him feel better about telling me what he’d seen in the other store. Then I would have had something to work with. I could have compared our diamonds’ qualities to what he’d seen elsewhere.” “What was he shopping for?” asked Carol James. Carol, who has worked at the store for a couple of years, is also one of the store’s best sales associates. “An engagement ring,” Adam replied. 2 DIAMONDS AND DIAMOND VALUE Sylvia Bissonette/J. Grahl Design Bridal jewelry—engagement rings and wedding bands—is the type that’s most often sold in retail jewelry stores. “Then maybe it would have helped to talk about romance a little,” Carol said. “Probably,” replied Adam. “I started pushing so hard for the sale that I missed the basics.” “I asked because I had a similar situation last week,” said Carol. “There was a couple shopping for a wedding set. They seemed to like what I showed them, but wouldn’t commit to the sale. I finally figured out that they had shopped around. When I asked, they admitted they had, and they’d seen a set of rings they liked. They couldn’t remember any details about it—just the fact that it cost a little less than the sets I’d been showing them.” 3 DIAMOND ESSENTIALS 1 Romance is an important factor in diamond jewelry sales. Devan Muir/iStockphoto Diamonds have come to symbolize love. You can use romance, along with an explanation of diamond quality, to present diamond jewelry with enthusiasm and confidence. “I heard your presentation,” Janet said. “It was brilliant. Tell us what you did.” “I just did what Adam taught me when I first started working here,” said Carol. “I needed to get them to relax a little, so I started asking about their wedding plans—where they planned to honeymoon, that sort of thing. I wanted them to loosen up and start talking about themselves. “After they got more comfortable, I pointed out that the prices between the two stores weren’t very far apart. I showed them how the quality of our rings justified the price—that they were getting good value for their money. “I finally said that their love for each other was obvious, and that their commitment deserved special rings, and while I didn’t know the quality of the 4 DIAMONDS AND DIAMOND VALUE diamonds they’d seen in the other store, I could assure them that the quality of our diamonds was worthy of that commitment. When I finished I could tell by the looks on their faces that they were ready to buy from me.” “Good job!” Janet said. “Too often we forget how special diamonds are— how they symbolize so much in people’s lives. To a pair of young newlyweds, diamonds mean love. They also might represent beauty, purity, and success. While the details of a diamond’s quality are important sales tools, the romance and magic of a well-cut diamond are just as important.” The meeting broke up shortly after that. Later that day, Adam redeemed himself by selling an expensive ring to a customer named Mike Morgan. You’ll read about that sale in the next assignment. And you’ll get to know the rest of the staff at Sutton Jewelers as you progress through Diamond Essentials. Their stories will help you use what you learn in this course to sell more diamond jewelry. They’ll illustrate why you need to understand diamond quality and value. And they’ll show you how fascinating and appealing diamond jewelry can be. To Help You Learn… • Key Concepts are brief statements in the margins that help you focus on the most important points in each assignment. They’re also listed at the end of the assignment to help you review what you’ve learned. • Questions that introduce each main section are there to give you an idea of what to expect and get you thinking before you start reading. You don’t have to write them down: They’re intended as an extra learning aid for you. • Key Terms are new words or Diamonds, Value, and the Four Cs ■ What are a diamond’s special properties? ■ How do the Four Cs influence diamond value? ■ What is the relationship between the Four Cs and rarity? phrases that will help you understand the material in this course. Each term is italicized in the text, and a brief definition appears in a nearby margin and also in a list at the end of the assignment. The fascination with diamonds isn’t a modern phenomenon. The history of diamonds is entwined with the history of the world. Pliny, a Roman naturalist in the first century AD, described diamond as “...the most valuable, not only of precious stones, but of all the things in this world.” One of the first things most people learn about diamonds is that every diamond is unique. Diamonds come in many sizes, shapes, and colors, and with a variety of internal and surface characteristics. What is a Diamond? What makes diamonds so special? Different people have different answers to that question. A research scientist might say it’s the conditions under which diamonds form in the earth. An economist might say it’s their rarity. A consumer might say it’s their association with love and beauty. And they’d all be right. The natural world is commonly divided into three kingdoms: animal, plant, and mineral. Members of the animal and plant kingdoms are alive—or were at some point. That means they’re organic. Minerals aren’t alive, and never have been: They’re inorganic. Diamond is a mineral. Other minerals are common table salt and the tiny quartz grains in beach sand. 5 DIAMOND ESSENTIALS 1 Diamond’s characteristic chemical composition and crystal structure make it a unique member of the mineral kingdom. Atoms are the basic structural units of all matter. Every mineral is defined by the types and relative quantities of its atoms. This is called chemical composition. It’s also defined by the arrangement of its atoms—its structure—which is usually orderly and predictable. Tino Hammid/GIA This synthetic spinel is made of three chemical elements. Diamond, on the other hand, is made of carbon. It’s the only gem made of a single element. 6 Differences in chemical composition and structure give minerals their unique properties. Variations in either one can result in a very different mineral. For example, the atoms in a spinel (a type of colored stone) are arranged in ways similar to diamond’s. But spinel is made up of different chemical elements. A chemical element is a substance that consists of only one kind of atom. Most minerals are combinations of two or more elements. Colorless synthetic spinel, for example, looks a little like diamond at first glance. In fact, it was once used in jewelry as a common diamond imitation. But it’s made of three elements: magnesium, aluminum, and oxygen. DIAMONDS AND DIAMOND VALUE Value factors—Features used to judge the quality and value of all gemstones. Four Cs—Four value factors (clarity, color, cut, and carat weight) that describe the quality of a finished diamond. Robert Weldon/GIA Atoms of chemical elements other than carbon—called trace elements—caused the beautiful color of these natural fancy-colored diamonds. Diamond is the only gem made of a single element: carbon. Diamond is typically about 99.95 percent carbon. The other 0.05 percent can include one or more trace elements, which are atoms that aren’t part of a diamond’s essential chemistry. Some of them can influence its color or shape. Formation conditions also help determine a mineral’s identity. Diamond forms under high temperature and pressure conditions that exist only within a specific depth range beneath the earth’s surface. Graphite, like diamond, contains only carbon, but its formation process is very different. The result is that graphite is so soft that you can write with it, while diamond is so hard that you can only scratch it with another diamond. Diamond is a mineral made of a single element: carbon. Without any one of these factors, diamond might be just another mineral. Fortunately, though, the magic combination of composition, structure, and formation gives diamonds the qualities that make them extraordinary. Meet the Four Cs Gemstone value is based on a combination of features, sometimes called value factors. As with other gemstones, diamonds with certain qualities are more rare—and more valuable—than diamonds that lack them. Without a systematic way to evaluate and discuss these factors, there would be no way to compare one diamond to another. Diamond professionals use a special set of four value factors to describe and classify diamonds: clarity, color, cut, and carat weight. These are known as the Four Cs. When used together, they describe the quality of a finished diamond, which is directly related to its value. The Four Cs are a universal and effective communication tool for members of the diamond industry. 7 DIAMOND ESSENTIALS 1 Dave Bartruff/Index Stock Eyal Warshavsky/AP Wide World Photos Whether they’re buying diamonds set in jewelry for a retail store (left) or selling loose diamonds at wholesale markets (above), industry professionals rely on the consistency that the Four Cs provide. A diamond’s value is based on its own unique combination of the Four Cs. 8 Each diamond’s value is based on its own unique combination of the Four Cs. Often, a diamond has one value factor that stands out because it’s so rare. For example, colorless diamonds are scarce—most diamonds have tints of yellow or brown. So a colorless diamond has a higher color rating than a diamond that’s light yellow. Value and rarity are related: In this case, a colorless diamond is more rare and more valuable than one with a slight yellow color. As you’ll learn in this course, the same relationship between rarity and value also exists for the other value factors. DIAMONDS AND DIAMOND VALUE Most diamonds have yellow or brown tints. Absolutely colorless diamonds are extremely rare and valuable. The Four Cs describe the qualities of a diamond in very precise terms. They’ve become an international language that jewelry professionals can use to describe and evaluate diamonds. And they have a long history. Three of them—color, clarity, and carat weight—were the basis for the first diamond grading system established in India over 2,000 years ago. Cut wasn’t important then. For one thing, nobody knew how to shape and polish a diamond. They might have been able to split one by striking it, but this wasn’t a common practice. Fortunately, that has changed. Modern cutting brings out the best in a diamond. Today, cut is an important factor in determining a diamond’s value. This assignment will give you an overview of the Four Cs. The next four assignments will examine the Four Cs individually, and in greater detail. Inclusion—Clarity characteristic totally enclosed in a polished gemstone or extending into it from the surface. Blemish—Clarity characteristic that’s confined to the surface of a polished gemstone. Clarity characteristics—The collective term for inclusions and blemishes. Clarity Few things in nature are absolutely perfect. That’s as true of diamonds as anything else. Diamonds have internal features, called inclusions, and surface irregularities, called blemishes. Together, they’re called clarity characteristics. Clarity is the relative absence of inclusions and blemishes. Among other things, blemishes include scratches and nicks on a diamond’s surface. Inclusions are on the inside, or they might extend into the interior from the surface of the stone. You’ll learn about different kinds of clarity characteristics in Assignment 2. 9 DIAMOND ESSENTIALS 1 Eric Welch/GIA An expert diamond cutter studies diamond rough carefully before cutting. During the cutting process, undesirable clarity characteristics might be cut away to increase the diamond’s value. Clarity characteristics might have negative influences on diamond’s value, but they have positive effects as well: Inclusions normally have more impact on a diamond’s beauty and value than blemishes. • They help gemologists separate diamond from simulants. Inclusions in diamonds often have a different appearance from inclusions in simulants. • Because no two diamonds have exactly the same clarity characteristics, they can help identify individual stones. • They provide scientists with valuable information about how diamonds form. Inclusions normally have more impact on a stone’s beauty and value than blemishes. That’s because many blemishes are relatively easy to remove. It’s possible to remove an inclusion that’s close to the surface, but that would cause a reduction in the diamond’s weight. Recutting or repolishing a diamond to remove a blemish, on the other hand, often increases its value. The impact of any weight loss is usually offset by the improved clarity. Here’s an example: A cutter in New York removed some minor blemishes 10 DIAMONDS AND DIAMOND VALUE ➤ ➤ Both by John Koivula/GIA No two diamonds have exactly the same clarity characteristics in exactly the same locations. This fact helps gemologists identify individual diamonds. Gerry Penny/AFP The complete absence of clarity characteristics is one of the features that make this 203.00-ct. Flawless diamond—the Millennium Star—virtually priceless. from a 1.02-ct. diamond with excellent color. The diamond lost a small amount of weight—after recutting, it weighed 1.01 cts.—but the removal of the blemishes improved the diamond’s clarity and increased its value by $1,100. Like the rest of the Four Cs, clarity’s influence on value is directly related to the concept of rarity. Flawless is the top grade in the GIA clarity grading system. Diamonds graded Flawless don’t have visible inclusions or blemishes when examined under 10-power (10X) magnification by a skilled and experienced grader. Flawless diamonds are very rare—so rare, in fact, that it’s possible to spend a lifetime in the jewelry industry without ever seeing one. As you might imagine, they command top prices. At the lower end of the scale are diamonds with inclusions that can easily be seen by the unaided eye. The stones that make up the bulk of the retail diamond market fall between the two extremes. They usually have inclusions that are visible only under magnification. 11 DIAMOND ESSENTIALS 1 Shane F. McClure/GIA Many people don’t know that diamonds come in a wide variety of exotic colors. Color People outside the diamond trade often misunderstand the relationship between diamonds and color. Many people think of diamonds as colorless. In reality, truly colorless diamonds are quite rare. Most diamonds used in jewelry are nearly colorless with yellow or brown tints—most often light yellow. As you study color in more detail in Assignment 3, you’ll see that the variations in color can be very subtle. Diamonds come in many colors other than yellow and brown. Some of the most rare colors are red, purple, and green. With colored diamonds, more color usually means higher value, so the brightest, purest colors are the most desirable. As you’ll learn later, size makes a difference in a diamond’s color—the bigger the diamond, the more obvious its color. The differences in color can be subtle, but they can cause dramatic variations in price. 12 DIAMONDS AND DIAMOND VALUE Synthetics and Simulants The jewelry industry uses special terms for manufactured and lookalike gemstones: synthetic and simulant. The differences between them are subtle, but very important. Synthetic refers to a manmade material with the same chemical composition, crystal structure, and optical and physical properties as the natural gem material. Synthetic diamonds contain carbon atoms. They’re arranged the same way in both natural and synthetic diamonds. Bettmann/Corbis Researchers have been synthesizing diamonds since the 1950s. Synthetic diamonds are used mostly in industry, as abrasives and cutting tools. Synthetic industrial diamonds, which are used as abrasives and in cutting tools, have been manufactured since the mid-1950s. Gem-quality synthetic diamonds have been commercially produced in limited quantities since the mid-1990s. Materials that simply look like natural gems are called simulants or imitations. The materials can be either natural or manmade. “Substitute” is an older term for the same thing. Joseph Schubach John Harrington/AP Wide World Photos The manufacturer of synthetic moissanite markets its product by setting the gem in attractive contemporary settings (above) and by using in-store promotions (right). A number of materials have been used as diamond simulants. Some of the classics are glass, zircon, and colorless synthetic spinel. YAG (yttrium aluminum garnet) and GGG (gadolinium gallium garnet) were developed in the late 1960s. Today, those simulants have been almost entirely replaced by CZ—synthetic cubic zirconia. It has “synthetic” in its name because cubic zirconia actually exists in nature, but in crystals too small for use in jewelry. Synthetic moissanite was introduced in the late 1990s as a diamond simulant. It was so successful that, today, it’s sold mostly as a gem in its own right. Synthetic gem—A manmade gem with essentially the same chemical composition, crystal structure, and properties as a natural gem. Simulant—A natural or manmade material that resembles a gem (also called imitation). You’ll learn more about diamond synthetics and simulants if you go on to take the GIA Diamonds & Diamond Grading course. 13 DIAMOND ESSENTIALS 1 The Federal Trade Commission As you progress through this course, you’ll notice certain words and terms appearing regularly. One of the most important of those will be Federal Trade Commission (FTC). In 1914, the US Congress created the FTC to protect American consumers from unlawful business practices. Since then, the FTC has been active in four main areas: • Monitoring business activity to assure that businesses comply with existing federal trade laws. • Providing Congress with information that relates to pending legislation. • Assisting the US Department of Justice in enforcing federal laws that deal with monopolies and trade restrictions. • Enforcing legislation that prohibits illegal or deceptive trade practices. Over the years, the FTC has published guidelines affecting a range of consumer products, including jewelry. Although the FTC’s jurisdiction is limited, its guidelines and trade practice rules are the basis for many state and local laws. The guidelines are widely accepted standards for ethical business behavior. Also, in the absence of existing law, the US Courts tend to rely on them when settling legal disputes. In 1957, the FTC published Trade Practice Rules for the Jewelry Industry, which dealt with many areas of gem and jewelry merchandising. Those guidelines have been revised three times since then, most recently in 2001. The guidelines are now called Guides for the Jewelry, Precious Metals, and Pewter Industries. The FTC publishes guidelines that address many of the issues concerning ethical business practices in the jewelry industry. Since the guidelines were first published in 1957, the FTC has updated them periodically. 14 These guidelines, of course, apply only to the US. Other nations have their own guidelines, which vary from country to country. If you’re engaged in trade in a country with its own guidelines in place, it’s your responsibility to become familiar with them. Not only are there legal consequences if you don’t, there are ethical consequences as well. These can adversely affect your reputation and hurt your business. DIAMONDS AND DIAMOND VALUE Brilliance—The brightness created by the combination of all the white light reflections from the surface and the inside of a polished diamond. Fire—The flashes of color you see in a polished diamond. Scintillation—The flashes of light you see when the diamond, the light, or the observer moves. crown girdle pavilion Crown—Top part of the gem above the girdle. Girdle—The narrow section of a finished gem that forms the boundary between the crown and the pavilion and functions as the gem’s setting edge. Pavilion—Lower part of a faceted gem below the girdle. Facet—A flat, polished surface on a finished gem. ©Harold and Erica Van Pelt Culet—Small facet at the bottom of a finished gem. How well a diamond displays brilliance, fire, and scintillation has a lot to do with the quality of its cut. Cut A well-cut diamond can make light perform in breathtaking ways, resulting in a magnificent display of three important diamond attributes: brilliance, fire, and scintillation. Brilliance is the combination of all the white light reflections from the surface and the inside of a diamond. It gives a polished diamond its brightness. Fire is the word for the flashes of color you see in a polished diamond. Scintillation describes the flashes of light you see when the diamond, the light, or the observer moves. The three major parts of a polished diamond, top to bottom, are the crown, the girdle, and the pavilion. The crown and the pavilion—and sometimes the girdle—have small, flat, polished surfaces called facets. Some polished diamonds also have a flat facet at the bottom of the pavilion, called the culet. This basic information will help you throughout the rest of this course 15 DIAMOND ESSENTIALS 1 and also in the retail store. After all, you won’t gain much respect as a jewelry professional if you describe the bottom of a diamond as “the pointy end.” A standard round brilliant diamond has 33 facets above the girdle and 24 or 25 below the girdle, depending on whether or not there’s a culet. The term brilliant cut is used as a general term for gems of any shape with facets that are mostly triangular or kite shaped and that radiate from the center. In most retail settings, the standard round brilliant is by far the most popular diamond cut. It has 57 or 58 facets, depending on whether there’s a culet or not. Very small round diamonds are sometimes fashioned as single cuts, with just 17 or 18 facets. Cuts in shapes other than round are called fancy cuts. Fancy cuts also have names of their own. The most familiar are the marquise (mar-KEYS), princess, pear, oval, heart, and emerald cut. You’ll learn more about each of these in a later assignment. Some fancy cuts are brilliants, and some are step cuts. Their “steps” usually consist of three rows of four-sided facets that are parallel to the girdle on the crown and pavilion. The emerald cut is the most popular step cut. Like standard round brilliants, emerald cuts normally have 57 or 58 facets. The table is usually rectangular, with beveled corners. Both by Peter Johnston/GIA A single-cut diamond has a table, eight crown facets, eight pavilion facets, and sometimes a culet. Baguettes are small, rectangular or tapered stones, often used as side or accent stones for a large center stone. Baguettes are step cuts with only two rows of facets and unbeveled corners. Brilliant cut—Cutting style with triangular or kite-shaped facets that radiate from the center toward the girdle. Standard round brilliant—A round brilliant-cut stone with 57 or 58 facets. Often called a full cut. Single cut—A round stone with 17 or 18 facets. Fancy cut—Any gemstone shape other than round. Step cut—A cutting style that features long, narrow facets in rows (usually three) parallel to the girdle on both the crown and pavilion. Baguette—A small, four-sided step cut that’s rectangular, square, or tapered. 16 Jeffrey Scovil Many customers love the variety offered by fancy-cut diamonds. They provide alternatives to the traditional round brilliant. DIAMONDS AND DIAMOND VALUE Mixed cut—Cut that combines brilliant-cut and step-cut styles. Branded cut—Cutting style that’s developed, named, and promoted by a specific manufacturer. Metric carat—The international unit of measurement for gem weight. One carat equals onefifth of a gram (0.200 g). Robert Weldon/GIA A step cut has long, narrow facets parallel to the girdle. The emerald cut’s understated elegance makes it the most popular step cut. A brand name can be a selling feature for certain diamonds. This fancy brilliant cut is marketed by its manufacturer as a Quadrillion®. People tend to prefer fancy shapes for large diamonds. Brilliant cuts generally show more fire than step cuts, but step cuts usually show color better. Mixed cuts feature a combination of brilliant and step facets. Usually, the step facets are on the crown and the brilliant facets are on the pavilion, but sometimes it’s the other way around. Specific manufacturers have developed and named their own cuts. This category is called branded cuts. Their names are sometimes trademarked or protected by copyright. If you’re handling a branded cut, use its name as one of its selling points. From time to time, you might encounter diamonds cut in novelty shapes like stars, fish, birds, butterflies, crosses, horse heads, and cloverleaves. Some people like them because they’re different. Sometimes, cutters fashion diamonds into imaginative shapes to satisfy a unique segment of the market. Carat Weight Many goods are sold by weight—by the kilogram, ounce, pound, or ton. Even people who have never bought a diamond are used to the idea that weight and price are related. They understand that a larger diamond is probably more valuable than a smaller one. But there are two things that often surprise people when they start learning about diamonds and carat weight. The first is the precision with which diamonds are weighed. Diamond weights are stated in metric carats, abbreviated “cts.” One metric carat 17 DIAMOND ESSENTIALS 1 Point—One hundredth of a carat (0.01 ct.). Robert Weldon/GIA Weight equals money, so cutters try to retain as much weight as possible when they fashion diamond rough. (abbreviated “ct.”) is one-fifth (0.200) of a gram—just over seven thousandths (0.007) of an ounce. One ounce contains almost 142 carats. The metric carat is divided into 100 points. A point (abbreviated “pt.”) is one hundredth of a carat. An easy way to remember this is to think of carats as dollars and points as pennies. They’re even written the same way: $1.34 means one dollar and 34 cents, and 1.34 cts. means one carat and 34 points. Diamonds are weighed to a thousandth (0.001) of a carat and then rounded to the nearest hundredth, or point. Fractions of a carat can mean price differences of hundreds—even thousands—of dollars, depending on the quality of the gem. Over a carat, diamond weights are usually expressed in carats and decimals. A 1.03-ct. stone, for example, would be described as “one point oh three carats,” or “one oh three.” Weights for diamonds that weigh under a carat are usually stated in points. A diamond that weighs 0.83 ct. is said to weigh “eighty-three points,” or described as an “eighty-three pointer.” Tiny diamonds are measured in points. When quantities of them are used together, they make brooches and other jewelry items sparkle. The second aspect of carat weight that surprises people is the relationship between rarity, weight, and value. People expect a pound of sugar to cost twice as much as a half pound of sugar. But diamonds aren’t sold like sugar. Their prices depend on a number of variables—weight is just one of them. So it’s not always easy to understand, or explain, why a 1.00-ct. diamond is worth, say, $6,000, while a 2.00-ct. diamond of similar quality might be worth $15,000. It’s really a simple concept: Large diamonds are more rare than small ones. You’ve already seen the relationship between rarity and value. The more scarce something is, the more it’s worth. So a larger stone doesn’t just cost more. It also costs more per carat. A 1.00-ct. diamond weighs the same as 18 DIAMONDS AND DIAMOND VALUE four 0.25-ct. diamonds. But even if all the other quality factors are equal, the larger diamond is worth much more than the sum of the four smaller diamonds. Carat weight can also be symbolic. While the difference between a 0.98-ct. diamond and a 1.01-ct. diamond is almost invisible, many people will choose the larger stone—even at a much higher price. You’ll learn more about this in Assignment 5. Don’t confuse the term carat with karat. Karat is a unit of measure that describes the purity—or fineness— of gold. Alex Mak/ORO Diamante Inc. Large diamonds are much rarer than small ones, so they’re much more valuable. Weighed together, the small diamonds in these rings would still be worth less than a single large diamond of the same weight. Why Diamonds are Forever ■ What are the three components of durability? ■ How does diamond durability compare to the durability of other gems? “A Diamond is Forever” is one of the world’s best-known advertising slogans. It has many different meanings. It refers to diamond’s timeless appeal. It refers to diamond’s icy beauty. And it also refers to diamond’s durability. Durability is a gemstone’s ability to withstand wear, heat, and chemicals. It varies from gem to gem, depending on chemical composition and structure. Earlier, you learned a little about how diamonds form. One result of the diamond formation process is incredible durability. Karat—A unit of measure for the fineness of gold, abbreviated “K” or “Kt.” Durability—A gemstone’s ability to withstand wear, heat, and chemicals. Hardness—How well a gemstone resists scratches and abrasion. Toughness—How well a gemstone resists breaking and chipping. Durability consists of three properties: • Hardness • Toughness • Stability Many people think hardness and toughness are the same thing. In everyday speech, they’re often interchangeable. But in gemology, they have specific— and separate—meanings. Hardness means resistance to scratching—how a stone’s surface responds to contact with a sharp point, to the edge of another object, to abrasive powders, or to another gem. Toughness means resistance to breaking, chipping, or cracking—how well a stone can survive impact from a fall or a blow. Diamond is the most durable gemstone. 19 DIAMOND ESSENTIALS 1 Diamonds Don’t Grow on Trees The arid deserts of South Africa. The permafrost of Siberia. A barren region of Western Australia. Frozen tundra in Canada’s Northwest Territories. The featureless ocean off the southwest coast of Africa. That diamonds form at all is something of a miracle. That they survive a brutal and violent trip up from deep inside the earth is another. And that people cherish them enough to seek them out in such remote and inhospitable places is a third. Mining companies not only have to dig mines and build large processing plants in remote locations, but they must build the equivalent of small cities to house, feed, and entertain hundreds of workers. Mining involves a lot of money and labor for relatively small quantities of diamonds. It costs millions of dollars to identify a possible diamond deposit. It costs even more to build and operate a mine in a location that’s found to contain diamonds. The ratio of diamond to ore is usually about 0.30 ct. of rough diamond per metric ton (1.102 US tons) of ore. That means mine workers have to process about a ton of rock to recover less than half a carat of rough diamond. Obviously, a mine can’t survive if the ore doesn’t yield enough diamonds to cover the mining costs. Gem quality—Rough gem material that requires normal processing to produce a polished gem suitable for use in jewelry. Diamonds are mined in a variety of remote and challenging locations, from the frozen terrain of northern Canada to the bottom of the Atlantic Ocean. Near-gem quality—Rough gem material that requires substantially more processing than gem-quality rough to produce a polished gem suitable for use in jewelry. Unlike apples—which grow on trees—the supply of diamonds at any given mine is limited. The Ekati mine in Canada, for example, started production in 1998. Projections are that it will operate for about 20 more years, and produce 3 million to 4 million carats of rough diamonds per year. Industrial quality—Rough gem material suitable for use in tools, drills, abrasives, and other industrial applications. 20 The quantity of a mine’s diamonds isn’t the only factor in its profitability. The quality of the diamonds matters, too. Some mines produce lots of low-quality diamonds. Others produce fewer, better-quality diamonds. DIAMONDS AND DIAMOND VALUE The complexity of diamond mining adds to the value of the gems. Mine operators must sometimes build living quarters for hundreds of workers alongside elaborate processing plants (above). And mining can be dangerous, requiring a courageous and competent workforce (right). An extreme example is the Argyle mine in Australia. The mine has a high diamond-to-ore ratio (three carats of diamond rough to one metric ton of ore). But the overall quality of the yield is low. Only 5 percent of the diamonds are gem quality, which means that they’re suitable for cutting and setting into jewelry. Seventy percent is near-gem quality, which requires a lot of processing to be suitable for jewelry. Twenty-five percent is industrial quality, which is only suitable for industrial uses like drills and abrasives. In Argyle’s case, the quantity of diamonds recovered plays a bigger role in the mine’s profitability than the quality. Both the rarity of diamonds and the tremendous efforts and high costs invested in mining them can be useful points to make in a sales presentation. Industrial-quality diamonds make up the bulk of rough recovered from many mines. Ric Taylor Most diamond mines are large-scale operations, but there are still a few individual miners who might spend entire days sorting through worthless pebbles before discovering a single diamond. Diamonds are expensive because they’re rare and costly to mine. 21 DIAMOND ESSENTIALS 1 Jade, for example, is very tough but not very hard. It can’t easily be broken, but it’s soft enough to be carved with simple tools. A diamond, on the other hand, can only be broken with a blow in the right place. But it’s so hard that it can only be scratched by another diamond. In diamond, stability is fairly simple: It describes how well the diamond resists chemicals and temperature changes. Hardness Tino Hammid/GIA The more durable a gem is, the more suitable it is for use in frequently worn jewelry. The peridot in this ring is fairly durable, but diamond is many times more durable. The Mohs scale (pronounced MOZE) rates the hardness of gems and minerals. The scale originated in 1822 when Friedrich Mohs chose ten minerals and assigned numbers to them, based on the relative ease or difficulty with which one could be scratched by another. His studies resulted in this scale: Diamond 10 Corundum 9 Topaz 8 Quartz 7 Orthoclase Feldspar 6 If they become loose in their settings, diamonds are hard enough to damage the precious metal around them. Apatite 5 Fluorite 4 Calcite 3 Gypsum 2 Talc 1 According to the Mohs scale, quartz can scratch any mineral with a hardness of 7 or less. Corundum (which includes rubies and sapphires) can scratch any mineral with a hardness of 9 or less. Only a diamond can scratch a diamond. But the Mohs scale is deceptive. The steps between the minerals are not evenly spaced. Diamond is only one number away, but it’s many times harder than gems in the corundum family. Something the Mohs scale doesn’t show, but that’s equally important to the diamond industry, is that diamond can also scratch any of the precious metals used for settings. That means a diamond that’s loose in its setting can wear through a prong over time. Toughness Any stone, including a diamond, will fracture if it’s hit hard enough in the right place. Toughness is a measure of how well a gem can survive an impact and resist breaking, chipping, or cracking. 22 DIAMONDS AND DIAMOND VALUE Stability—How well a diamond resists chemicals and temperature changes. S O F T E R H A R D E R Mohs scale—Ranking of the relative hardness of 10 minerals. 10 9 8 7 6 5 4 3 2 1 MOHS RANKING Peter Johnston/GIA The scale introduced by Friedrich Mohs in the 1800s is still used today to gauge the hardness of gems and minerals. The great distance between diamond and corundum shows how much harder diamond is when compared to any other gemstone. 23 DIAMOND ESSENTIALS 1 Hearts on Fire is one of several companies that use laser inscriptions to brand their diamonds. Branded Diamonds Brand names are effective diamond sales tools. A successful brand name creates an image that inspires consumer desire and confidence. A woman chooses a certain line of hair care products because she’s “worth it” (desire). Or a couple buys a certain make of automobile because its name conjures up the idea of safety (confidence). Branding can distinguish products from their competitors. And it can increase profits when consumers are willing to pay more for a name they know and trust. Many diamond manufacturers develop and market “brand-name” diamond cuts and branded bridal jewelry. The branding concept for diamonds isn’t new. Bridal jewelry brands like Keepsake captured consumer awareness in the late 1950s and remained popular through the 1970s. And in 1985, Lazare Kaplan introduced its Lazare Diamond— a brand based on the concept of the ideal cut, which you’ll find out more about later. Manufacturers build consumer loyalty to their diamond brands with a variety of techniques. They use consumer advertising and in-store displays. Lazare offers an identifying number that’s inscribed on the gem’s girdle with a laser. Hearts on Fire—another branded diamond cut—shows off its proportions by using a special viewing device. Lazare and Hearts on Fire are only two of the many names vying for attention in the branded diamond market. Ekati diamonds from Canada have emerged as another important brand. It’s clear that branded diamonds are here to stay. 24 DIAMONDS AND DIAMOND VALUE A gem’s toughness is a function of its structure. The way diamonds form affects their physical and optical qualities. When the atoms come together under extreme temperature and pressure conditions, they bond to each other more tightly in some directions than they do in others. Diamonds are tougher in the directions where the atoms are bonded tightly together, less tough where they’re not so tightly bonded. The weakest directions are the ones where the atoms are farthest apart. It’s easier to break a diamond in those directions, which are called cleavage directions. A cutter can cleave a diamond by hitting it sharply in the cleavage direction. But even after cutting, a hard blow can still cleave or fracture a diamond. This can happen during the setting process, or even when it’s being worn. Sometimes the toughness of a diamond is related to its cut features and shape. For example, a diamond with an extremely thin girdle is especially vulnerable to damage. Also, some shapes are more prone to breakage than others. Pears and marquises, for example, have points that are vulnerable to damage if they’re not covered by prongs. This diamond suffered thermal shock when it was exposed to a sudden and extreme change in temperature. Stability Stability is a term that describes how well a diamond resists temperature changes and chemicals. Diamonds are very stable. They’re invulnerable to virtually all acids, for one thing. The cutting process generates a lot of heat, but diamonds usually endure intact. Situations that are more threatening to a diamond’s stability are those that involve sudden and extreme temperature changes. Those changes can cause thermal shock, which can create new fractures and cleavages or cause existing ones to spread. Thermal shock—Damage caused by sudden, extreme temperature changes. Diamonds will burn at about 1562°F (850°C). House fires and jewelers’ torches can reach that temperature. If you work in the industry long enough, you’ll probably see diamonds that have been burned. They look white and cloudy. Sometimes a burned diamond just looks dirty, and a jeweler will try to clean it. But it’s not dirt, and cleaning won’t improve its appearance. The burn actually marks the diamond’s surface, so repolishing is the only way to restore its beauty. Usually this can be done without difficulty, and with little weight loss. Both by Nicholas DelRe/GIA A house fire caused the white, cloudy appearance of this diamond (left). The stone was recut to remove the burned area, reducing the diamond’s size but leaving no sign that it was ever damaged (right). 25 DIAMOND ESSENTIALS 1 Eric Welch/GIA The wealth of information in this course will provide you with the essential tools you need to sell diamonds and diamond jewelry with confidence. Learning from this Course ■ How can you begin using what you’ve learned in this assignment? ■ How can you benefit from GIA Virtual Campus? ■ What are some of the ways you’ll receive feedback? The overall goal of Diamond Essentials is to give you the tools you need to sell diamond jewelry ethically, honestly, and effectively. There are seven assignments in the course: 1—Diamonds and Diamond Value. This assignment introduces the Four Cs and gives you the foundation you need to start learning about diamonds and diamond jewelry. 2—Clarity and Value. This assignment tells you more about inclusions and blemishes. You’ll also learn about the internationally accepted and respected GIA clarity grading system. 3—Color and Value. You’ve already learned that diamonds come in different colors. In Assignment 3, you’ll learn how diamonds are graded for color. And you’ll see how color influences value. 4—Cut and Value. To many people, the term “cut” simply means shape or cutting style. You’ll learn in Assignment 4 that there’s more to it than that. You’ll see how modern technology is changing the way the jewelry trade thinks about cut. You’ll see, too, how the quality of a diamond’s cut contributes to its overall beauty. 26 DIAMONDS AND DIAMOND VALUE 5—Carat Weight and Value. In this assignment, you’ll learn that it’s not always a case of bigger costs more. You’ll also learn the differences between size and weight. 6—The Daily Retail Business. This practical assignment describes two important functions in the operation of a retail jewelry store. The first is security. The second is the care and cleaning advice you should give your customers. 7—Presenting Diamond Jewelry. This assignment brings together the product knowledge you’ve gained in the rest of the course. You’ll learn how to combine that product knowledge with solid sales techniques to complete more sales. Each assignment takes a practical approach to its subject. You’ll learn more than the technical aspects of clarity grades, for example. You’ll learn to use the information to do everything from reading a gemological lab’s grading report to explaining the relationship between clarity and value to a customer. You’ll find that distance education is a wonderful way to learn. You can set your own schedule and work in a comfortable environment. But with this convenience comes the danger of relaxed study habits. To complete Diamond Essentials and any other GIA distance education courses, you’ll need a dedicated study area and a study schedule. You’ll find that your retention increases as your study habits become more consistent. Underline or highlight italicized words in the text and keep a dictionary handy—all of the gemological terms are explained in the course, but occasionally you might come across words that are unclear to you. Consistent study habits are the key to success in distance education. Checking Your Progress The short Diamond Essentials questionnaires are great ways to determine what you’ve learned and what you might have missed. The questionnaires also give GIA an idea of your progress. Another terrific way to check your progress is to review the Key Concepts and Key Terms at the end of each assignment. If you run across a concept or term that isn’t clear to you, you can easily turn back to the part of the assignment where it’s discussed in detail. Just look for its mention in the margin. Now that you’ve finished Assignment 1, complete the first questionnaire. It’s important to do the questionnaires as soon as you finish the assignments— you might forget some of the information in the assignment if you put the test aside to do later. You can submit the completed questionnaire via the Internet, by FAX, or by mail. You’ll find the Web address, the FAX number, and the mailing address in separate inserts that came with your course materials. GIA Virtual Campus is a World Wide Web-based service available through your normal Internet Service Provider (ISP). In your browser window, type in the web address and follow any prompts to register and sign in (it’s a free service for GIA students). This service instantly corrects your answers and automatically records your score. Be sure to explore the other areas of the GIA Web site, too. 27 DIAMOND ESSENTIALS 1 If you choose to submit your answer sheet by mail, make sure you use only a Number 2 pencil to mark your answers, and completely fill in the bubbles that correspond to your answers. Also, be sure to fold the answer sheet in thirds lengthwise (not in half) before putting it in the envelope, and never staple or paperclip anything to your answer sheet. Remember to include your GIA student number on all correspondence and on every questionnaire. This number helps instructors access your education records instantly, and allows the grading machines to record your questionnaire results automatically. Your student number will stay the same no matter how many GIA courses you take. The Final Examination There will be a proctored final exam at the end of the course. You must complete each questionnaire with a minimum score of 75 percent in order to take the final exam. (You can retake the questionnaires as many times as you need to.) After you complete and pass all the questionnaires, you can schedule your final exam. Then, to receive your Diamond Essentials certificate, you must score at least 75 percent on the final. The Accredited Jewelry Professional (AJP) diploma from GIA (top) is a great achievement. These credentials on your business card (bottom) show customers that you’re knowledgeable and serious about your work. You’ll find final exam instructions in this binder, toward the end of the course. Make sure that you read them carefully. You don’t need to arrange to take the final exam until you’re nearly finished with the course. Help Isn’t Far Away Your GIA distance education instructor is always just a quick email message or phone call away. Your instructor is available by phone Monday through Friday. GIA instructors are gemology experts with many years of trade experience. They’ll answer your questions, clarify any parts of the text that you’re unsure of, and help you with study hints. You’ll also receive feedback from your instructor in the form of comment sheets attached to your questionnaires. The comment sheets are useful for review when the time comes to take your final exam. By using all the resources available to you as you progress through this course—and others you might take in the future—you’ll get the most out of your GIA distance education. What’s to Come You’ve learned a lot in this first assignment. The rest of the course will help you understand how diamonds are evaluated and traded in today’s jewelry industry by building on what you’ve learned so far. In the next assignment, you’ll learn more about diamond clarity. You’ll learn about the GIA diamond clarity scale, and see how clarity affects diamond value. You’ll also see how a seasoned sales associate—Adam Stone—explains clarity to a retail customer. It’s a lesson worth learning. 28 DIAMONDS AND DIAMOND VALUE Romance is an important factor in diamond jewelry sales. Diamond is a mineral made of a single element: carbon. A diamond’s value is based on its own unique combination of the Four Cs. Inclusions normally have more impact on a diamond’s beauty and value than blemishes. Diamond is the most durable gemstone. Diamonds are expensive because they’re rare and costly to mine. Brand names are effective diamond sales tools. Consistent study habits are the key to success in distance education. Key Terms Baguette—A small, four-sided step cut that’s rectangular, square, or tapered. Blemish—Clarity characteristic that’s confined to the surface of a polished gemstone. Branded cut—Cutting style that’s developed, named, and promoted by a specific manufacturer. Brilliance—The brightness created by the combination of all the white light reflections from the surface and the inside of a polished diamond. Brilliant cut—Cutting style with triangular or kite-shaped facets that radiate from the center toward the girdle. Clarity characteristics—The collective term for inclusions and blemishes. 29 DIAMOND ESSENTIALS 1 Crown—Top part of the gem above the girdle. Culet—Small facet at the bottom of a finished gem. Mohs scale—Ranking of the relative hardness of 10 minerals. Durability—A gemstone’s ability to withstand wear, heat, and chemicals. Near-gem quality—Rough gem material that requires substantially more processing than gem-quality rough to produce a polished gem suitable for use in jewelry. Facet—A flat, polished surface on a finished gem. Pavilion—Lower part of a faceted gem below the girdle. Fancy cut—Any gemstone shape other than round. Point—One hundredth of a carat (0.01 ct.). Fire—The flashes of color you see in a polished diamond. Scintillation—The flashes of light you see when the diamond, the light, or the observer moves. Four Cs—Four value factors (clarity, color, cut, and carat weight) that describe the quality of a finished diamond. Simulant—A natural or manmade material that resembles a gem (also called imitation). Gem quality—Rough gem material that requires normal processing to produce a polished gem suitable for use in jewelry. Girdle—The narrow section of a finished gem that forms the boundary between the crown and the pavilion and functions as the gem’s setting edge. Hardness—How well a gemstone resists scratches and abrasion. Inclusion—Clarity characteristic totally enclosed in a polished gemstone or extending into it from the surface. Single cut—A round stone with 17 or 18 facets. Stability—How well a diamond resists chemicals and temperature changes. Standard round brilliant—A round brilliant-cut stone with 57 or 58 facets. Often called a full cut. Step cut—A cutting style that features long, narrow facets in rows (usually three) parallel to the girdle on both the crown and pavilion. Synthetic gem—A manmade gem with essentially the same chemical composition, crystal structure, and properties as a natural gem. Industrial quality—Rough gem material suitable for use in tools, drills, abrasives, and other industrial applications. Thermal shock—Damage caused by sudden, extreme temperature changes. Karat—A unit of measure for the fineness of gold, abbreviated “K” or “Kt.” Toughness—How well a gemstone resists breaking and chipping. Metric carat—The international unit of measurement for gem weight. One carat equals one-fifth of a gram (0.200 g). Value factors—Features used to judge the quality and value of all gemstones. Mixed cut—Cut that combines brilliant-cut and step-cut styles. 30 DIAMOND ESSENTIALS 1 PHOTO COURTESIES The Gemological Institute of America gratefully acknowledges the following people and organizations for their assistance in gathering or producing some of the images used in this assignment: 23rd St. Shoppe (Santa Monica, CA), 22 (top) Ambar Diamonds, 17 (top right) Ashton Mining Limited, 6 (top), 9 Barker & Co., 16 BHP Billiton Diamonds, Inc., 20 (top) Diamond Trading Company, 20 (bottom), 21 (top left and right) Jewelry by Pampillonia Designs and Platinum Guild, 18 (bottom) Orra, 26 Thomas Hunn, 21 (bottom right) Traditional Jewelers, 2 William Goldberg Diamond Corporation, 10 31 8/2007
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