M O D E L S F P 50 0 0 / F P 4 5 0 0 / F P 4 0 0 0 TM D R I N K I N G WAT E R S YS T E M S 1&/%&/ - r Á % r$ &3 5-: */%& Use & Care Manual 5*'*& System Tested and Certified by NSF International against NSF/ANSI Standard 42 for the reduction of Chlorine Taste and Odor, nominal particulate Class I and NSF/ANSI Standard 53 for Cysts, Lead, VOC, Turbidity and MTBE. See performance data sheet for individual contaminants and reduction performance. Questions or Comments: 1-800-279-3373 8am-5pm Central Standard Time IMPORTANT: Read and Save these Instructions Table of Contents Introduction Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Congratulations… on the purchase of your new FrescaPure™ Drinking Water System! Important Use Guidelines . . . . . . . . . . . . . . . . . . . . 1 Model Specifications . . . . . . . . . . . . . . . . . . . . . . . . . 3 Replacement PartS Directory . . . . . . . . . . . . . . . . . 4 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Counter-top InstallationS (FP5000 & FP4000) . . . . . 5 Replacing the Cartridge . . . . . . . . . . . . . . . . . . . . 6 Filter Life Indicator . . . . . . . . . . . . . . . . . . . . . . . . . 8 Under-counter Installation (FP4500) . . . . . . . . . . 8 DRILLING A HOLE IN A PORCELAIN/CERAMIC SINK . . . . 9 DRILLING A HOLE IN A STAINLESS STEEL SINK . . . . . . 10 FAUCET INSTALLATION . . . . . . . . . . . . . . . . . . . . . . . . 10 INSTALLING THE SYSTEM . . . . . . . . . . . . . . . . . . . . . . 10 Replacing the Cartridge . . . . . . . . . . . . . . . . . . . 12 Filter Life Indicator . . . . . . . . . . . . . . . . . . . . . . . . 13 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 You have taken an important step toward improving the quality of your drinking and cooking water. This System will serve you reliably for many years to come when operated and maintained according to the instructions in this manual. You have made a wise investment. Now, please take a few additional minutes to complete reading this manual, so that you may realize all the benefits your new FrescaPure™ Drinking Water System has to offer! IMPORTANT USE GUIDELINES 1. “Genuine Royal Prestige NSF Certified Replacement Cartridges may be purchased from your Independent Royal Prestige Representative. For purchase information you may also call the Royal Prestige Customer Service Center at 1-800-279-3373. 2. The actual capacity of your Cartridge may vary from the rated capacity. This may be due to the volume of contaminants actually present in your water supply. Replace the Cartridge when the first of the following occurs: • Annually • When the red LED lamp begins flashing (FP5000 & FP4500 models only) • The flow rate diminishes • When the rated capacity of the Cartridge has been reached • When you notice a taste or odor reoccurrence 3. Read this manual completely before attempting to install or use this product. 4. Do not use with water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the System. Systems certified for cyst reduction may be used with disinfected water that may contain filterable cysts. 5. Individuals requiring specific microbiological purity should consult their physician. FRESCAPURE™ FRESCAPURE™ 1 6. For use on cold potable water supplies only. 7. For this System to continue to perform as tested and represented, use only Genuine, Royal Prestige NSF Certified Replacement Cartridges. 8. After set-up and installation, do not remove the Battery except when replacing the Cartridge (FP5000 & FP4500 models only). 9. Be sure to replace the Battery (CR 2032) each time a new Cartridge is installed (FP5000 & FP4500 models only). For your convenience, a new Battery is included with the purchase of each new Cartridge (FP5000 & FP4500 models only). 10.Do not allow System to sit for extended lengths of time without being used (10 days or more). If System must be left unused for more than 10 days, drain all water from the System and remove the Cartridge. Once you return, reinstall Cartridge and continue to use. In the event System is not used for 10 days or more, the System should be flushed for fifteen minutes prior to use. 11.This System must be protected from freezing failure to do so may result in loss of performance, damage to the parts and water leakage. If System is exposed to freezing temperatures, drain water from Filter Housing and remove Cartridge. 12.Installation of this product must comply with all state and local laws and regulations. Refer to your local agencies for details. 13.Installation of this product must comply with all state and local laws and regulations. Refer to your local agencies for details. MODEL SPECIFICATIONS MODEL FP5000 Model Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . FP5000 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Counter-top EPA Establishment Number . . . . . . . . . . . . . . . . . . . . 63018-NV-001 Rated Capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 800 gallons Replacement Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RC-50-FP Replacement Battery . . . . . . . . . . . . . . . . . . . . . 2032 CR, 3V lithium (included with RC-50-FP) Filter Life Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . Electronic LED Rated Service Flow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 0.75 gal/min Housing Construction . . . . . . . . . . . . . . Surgical Grade Stainless Steel Base Construction . . . . . . . . . . . . . . . . . . . . . . . . . . . . High Impact PP Maximum Working Pressure . . . . . . . . . . . . . 100 psig (689.5 kPa ) Minimum Working Pressure . . . . . . . . . . . . . . . . 30 psig (206.8 kPa) Maximum Operating Temperature . . . . . . . . . . . . . . . 100º F/38º C (for cold water use only) Minimum Operating Temperature . . . . . . . . . . . . . . . . . 34º F/ 1º C Particle Retention Size . . . . . . . . . . . . . . . . Sub-Micron (0.5 micron) MODEL FP4500 Model Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . FP4500 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Under-Counter EPA Establishment Number . . . . . . . . . . . . . . . . . . . . 63018-NV-001 Rated Capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 800 gallons Replacement Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RC-50-FP Replacement Battery . . . . . . . . . . . . . . . . . . . . . 2032 CR, 3V lithium (included with RC-50-FP) Filter Life Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . Electronic LED Rated Service Flow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 0.75 gal/min Housing Construction . . . . . . . . . . . . . . Surgical Grade Stainless Steel Lid Assembly . . . . . . . . . . . . . . . . . . . . . Surgical Grade Stainless Steel Maximum Working Pressure . . . . . . . . . . . . . . 100 psig (689.5kPa ) Minimum Working Pressure . . . . . . . . . . . . . . . . . 30 psig (206.8kPa) Maximum Operating Temperature . . . . . . . . . . . . . . . 100º F/38º C (for cold water use only) Minimum Operating Temperature . . . . . . . . . . . . . . . . . 34º F/ 1º C Particle Retention Size . . . . . . . . . . . . . . . . Sub-Micron (0.5 micron) MODEL FP4000 Model Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . FP4000 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Counter-top EPA Establishment Number . . . . . . . . . . . . . . . . . . . . 63018-NV-001 Rated Capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 800 gallons Replacement Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RC-40-FP Rated Service Flow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 0.75 gal/min Housing Construction . . . . . . . . . . . . . . Surgical Grade Stainless Steel Base Construction . . . . . . . . . . . . . . . . . . . . . . . . . . . . High Impact PP Maximum Working Pressure . . . . . . . . . . . . . 100 psig (689.5 kPa ) Minimum Working Pressure . . . . . . . . . . . . . . . . . 30 psig (206.8kPa) Maximum Operating Temperature . . . . . . . . . . . . . . . 100º F/38º C (for cold water use only) Minimum Operating Temperature . . . . . . . . . . . . . . . . . 34º F/ 1º C Particle Retention Size . . . . . . . . . . . . . . . . Sub-Micron (0.5 micron) 2 FRESCAPURE™ FRESCAPURE™ 3 REPLACEMENT PARTS DIRECTORY ITEM 1 2 3 4 5 6 7 8 9 FRESCAPURE™ 5000 PART NUMBERDESCRIPTION 6-400-0003 Battery 4-104-0053 Battery Shuttle 9-904-0094 Filter Housing & Spout Assembly 9-904-0096 Decorative Cover Assembly 9-904-0093 Cartridge 9-902-0001 Clamp Assembly 9-904-0042 Filter Base with O-Ring 0531-50-05 3/8” Diverter Assembly 9-904-0023 3 piece Faucet Adapter Kit ITEM 1 2 3 4 5 6 7 8 9 10 11 12 MODEL FP4500 FRESCAPURE™ UNDER COUNTER PART NUMBERDESCRIPTION 9-904-0099 Lid Assembly 4-401-0017 O-Ring 9-904-0093 Cartridge 0581-04-11 Filter Housing 9-902-0003 Clamp Assembly 9-904-0094 Base 6-100-0008 Filter Life Indicator 4-104-0015 Battery Shuttle 6-400-0003 Battery 6-100-0010 LED Display 3-213-0015 3/8” Adapter 9-904-0089 Clean Water Faucet MODEL FP4000 4 FRESCAPURE™ COUNTER-TOP MODEL INSTALLATIONS (FP5000 & FP4000) 1. Remove the aerator from the end of your kitchen faucet, if it has one. 2. Attach the Diverter Valve directly onto your kitchen faucet. DO NOT OVER-TIGHTEN. MODEL FP5000 GETTING STARTED: • Determine which model you have. • Open the shipping carton, remove the Drinking Water System and all items and place them on your kitchen counter. • Compare items with illustrations to insure that all parts were received. • Review the instructions for the FrescaPure™ model that you have. ITEM 1 2 3 4 5 6 7 FRESCAPURE™ 4000 PART NUMBERDESCRIPTION 9-904-0095 Filter Housing & Spout Assembly 9-904-0297 Decorative Cover Assembly 9-904-0036 Cartridge 9-902-0001 Clamp Assembly 9-904-0042 Filter Base with O-Ring 0531-50-05 3 Piece Faucet Adapter Kit 9-904-0023 3/8” Diverter Assembly 3. If the threads to the Diverter Valve do not directly attach to your kitchen faucet, use one of the three Adapters provided. 4. Most kitchen faucets with external threads will directly attach to the Diverter Valve. In some instances the Diverter Valve may be smaller than your kitchen faucet. In this case use the Adapter with internal threads and attach it directly to your kitchen faucet. Next, attach the Diverter Valve to the Adapter. 5. If your kitchen faucet has internal threads, attach one of the two Adapters with external threads directly to your kitchen faucet. Next, attach the Diverter Valve to the Adapter. 6. If your kitchen faucet does not have threads, measure the inside diameter of the kitchen faucet and provide this information to your Independent Royal Prestige Representative or to the Royal Prestige Customer Service Center (1-800-279-3373). Be sure to request an expandable adapter. 7. If your kitchen faucet does not fit any of the Adapters provided, send the threaded aerator to your Independent Royal Prestige Representative or to the Royal Prestige Customer Service Department. Include a note requesting an adapter that fits your threaded aerator. FRESCAPURE™ 5 8. With the System placed on the counter next to your sink, turn the cold water “on” and pull the Diverter Pin. Water will begin entering the Filter Housing. Check to see that all hose, clamp and housing connections are tight and do not leak. 9. When using your System for the first time, allow the System to flush into the sink for fifteen (15) minutes. This will remove any fine, black carbon particles left over from the manufacturing process, expel trapped air, and will condition the Cartridge for normal use. This procedure should be repeated each time a new Cartridge is installed. REPLACING THE CARTRIDGE (FP5000 & FP4000 Counter-Top Models) The most important part of maintaining your Drinking Water System is replacing the Cartridge on a regular service interval. To insure that your System continues to perform as tested and represented in the Performance Data Sheet the Cartridge should be replaced whenever the red LED on the Filter Life Indicator begins blinking (FP5000 & FP4500 models only) every twelve months when you notice a reduction in flow when the rated capacity of the Cartridge has been reached or whenever there is a taste or odor reoccurrence- whichever occurs first. IMPORTANT: Be sure to insist on Genuine, Royal Prestige NSF Certified Replacement Cartridges. All Royal Prestige Genuine Replacement Cartridges can be identified by the Royal Prestige Registered Trademark which appears on every Genuine, Royal Prestige NSF Certified Cartridge. MADISON WI TO ORDER CALL 800-279-3373 TM Only Genuine, Royal Prestige NSF Certified Replacement Cartridges have been tested and certified to insure the performance represented in the Performance Data Sheet. Failure to use Genuine, Royal Prestige Replacement Cartridges and replacement components will invalidate your warranty. 1. Turn off your kitchen faucet and place the System in the sink upside down on a towel or other soft surface. 3. Return the System to an upright position in your sink, loosen the Wing Nut counterclockwise and remove the Clamp from the Filter Base and Filter Housing. Lift the Filter Housing from the Filter Base. Recommendation: Rubber gloves should be worn to avoid direct contact with the contaminants removed by the system. 4. Remove the used Cartridge from the Filter Housing by turning it counterclockwise. Discard used Cartridge with your regular refuse. 5. Wash the inside of the Filter Housing and Filter Base with warm water, a mild dishwashing detergent, and a clean cloth. Caution: Do not use abrasive pads or other abrasive materials to clean the Filter Housing or Filter Base. 6. Remove the sanitary plastic wrap from the new Cartridge. Thread the new Cartridge clockwise onto the threaded post inside the Filter Housing until you feel resistance. Make an additional quarter turn. Do Not Over-Tighten. 7. Make certain the O-ring is seated onto the Filter Base. Place Filter Housing onto Filter Base, and place the Clamp around the Filter Housing and Filter Base. 8. Locate the black arrow found on Clamp, and align with the arrow on Filter Base. Tighten Wing Nut until snug. 9. Place the Decorative Cover over the Filter Housing and locate over the Clamp. Gently push Decorative Cover downward until you hear Locking Clips lightly snap into place. 2. Locate the two Locking Clips (1) on the inside of the Decorative Cover (2). Gently depress the Locking Clips and slide the Decorative Cover down and away from the Filter Base (3). 6 FRESCAPURE™ FRESCAPURE™ 7 10. Depending upon whether you locate your Drinking Water System to the right or left of your kitchen sink, the Tubing from the Diverter Valve will press fit into slot located on either side of the Decorative Cover. 11. Position Spout so that water will flow into kitchen sink. Turn the cold water faucet “on” and pull Diverter Pin. Water will begin filling the Filter Housing. 12. Allow the System to flush into the sink for fifteen (15) minutes. This will remove any fine, black carbon particles left over from the manufacturing process, expel trapped air, and condition the Cartridge for normal use. This procedure should be repeated each time a new Cartridge is installed. drill bit) • 1/8” High Speed Drill Congratulations! Your FrescaPure™ Drinking Water System is now ready for use. FILTER LIFE INDICATOR (FP5000 Model) DRILLING A HOLE IN A PORCELAIN/CERAMIC SINK: 1. Remove Battery Shuttle from Filter Life Indicator. Remove old battery from Battery Shuttle and discard old battery. 2. Insert new Battery into Battery Shuttle and re-insert Battery Shuttle into Filter Life Indicator. NOTE: The LED Display will cycle through the green, yellow and red lamps several times before shutting off. This re-sets the Filter Life Indicator to zero (0) gallons, which is the starting point for a new Cartridge. UNDER-COUNTER MODEL INSTALLATION (FP4500) 1. The type of plumbing that you have in your home will determine the method of installation and the type of hardware that will be used. 2. Following is a list of common tools required for most under-counter installations: FRESCAPURE™ When Drilling a Stainless Steel sink hole: All of the items listed above (not including the masonry When Installing the 3/8” Adapter and Faucet: • 8” Adjustable Wrench • 5/8” Open End Wrench • 9/16” Open End Wrench • Knife IMPORTANT: For your convenience, a new Battery (CR 2032) is included with the purchase of every new Genuine, Royal Prestige NSF Certified Replacement Cartridge (FP5000 & FP4500 models only). Replace Battery only at time of Cartridge replacement. 8 When Drilling a Porcelain/Ceramic hole: • 3/8” Electric Drill • 9/16” Carbide Masonry Drill Bit • 9/16” High Speed Drill Bit • Masking Tape • Hammer NOTE: If your sink has another hole that currently has a spray attachment, you may decide to remove the spray attachment, and use the existing hole to continue your installation (skip the next section and go to: Faucet Installation). CAUTION: This type of sink can chip very easily. Use extreme care. If you have any doubts about doing this yourself, consult a licensed plumber. 1. Locate an area on your sink to install the Clean Water Faucet. (make certain that there are no support ribs under the sink in that location). Cover the designated location for the Faucet installation on sink with masking tape. Use the punch and hammer to lightly score the porcelain. 2. Use the 9/16” masonry drill bit to remove the porcelain down to the metal. Drill slowly or at half speed. 3. Use the 9/16” high speed drill bit to drill through the exposed surface of the metal. CAUTION: Hold drill in the upright position to avoid catching the edge of the porcelain with drill bit. Do not expose drill to water. FRESCAPURE™ 9 DRILLING A HOLE IN A STAINLESS STEEL SINK NOTE: If your sink has another hole that has a spray attachment, you may decide to remove the spray attachment and use the existing hole to continue your installation (Skip the next section and go to: Faucet Installation). CAUTION: This type of sink can be scratched very easily. Use extreme care. If you have any doubts about doing this yourself, consult a licensed plumber. 1. Locate an area on your sink to install the Clean Water Faucet. (Make certain that there are no support ribs under the sink in that location). Using the punch and hammer, make a light indentation at the designated location for the Faucet installation. 2. Using a 1/8” high speed drill bit, drill a pilot hole. Now use the 9/16” high speed drill bit to enlarge the pilot hole. FAUCET INSTALLATION (FP4500 Model) 1. Slide the LED Display (1) and Rubber Washer (2) over the Faucet Stem(3). Insert the Cable (4) on the LED Display into the hole in the sink. Insert the Blue Tubing (5) that is attached to Faucet Stem into the hole in sink. 2. From under the sink, slide the Plastic Spacer (6) small side up, over the Cable and Blue Tubing. Slide the Lock Washer (7) over the Blue Tubing, thread Nut (8) onto Faucet Stem and use the 9/16” wrench to tighten Nut. NOTE: To operate Clean Water Faucet, depress Lever downward for intermittent flow, or lift Lever to the “UP” position for continuous flow. Return Lever to neutral position for no flow (Refer to page 13 figure 8). INSTALLING THE SYSTEM (FP4500 model) IMPORTANT: Before attempting this installation, be certain to turn “off” the cold water supply located under your sink. If a shut-off valve is not located on the cold water line, shut off the main water supply to your home. NOTE: Locate an area under the kitchen sink to place the Base. The Base should be located directly below the area where the Clean Water Faucet will be installed. 10 FRESCAPURE™ 1. Locate an area on the cold water line (existing) for installation of the 3/8” adapter. 2. Unscrew the Compression Nut on top of the Shut-Off Valve located on existing, cold water supply line. 3. Attach the 3/8” Adapter as shown and re-attach the Compression Nut from the Shut-Off Valve. Press the Red Tubing into 3/8” Adapter. NOTE: You may want to measure the length of Red Tubing provided and reduce the length if appropriate. CAUTION: Use a sharp knife when cutting tubing. Take extra care not to distort the tubing while cutting. RECOMMENDATION: It is advisable to leave the Red and Blue Tubing long enough so that the System can be easily removed from under the counter when it’s time to replace the Cartridge. 4. Press opposite end of Red Tube into Inlet Connector located on Lid Assembly. 5. Connect the Blue Tubing from Clean Water Faucet into Outlet Connector located on Lid Assembly. 6. Position the Filter Life Indicator against the back wall under cabinet. Secure the Filter Life Indicator to the wall using the Velcro Adhesive Strips provided. 7. Determine where to cut the Blue Tubing so that blue tube end from Clean Water Faucet connects to Filter Life Indicator as shown. Connect the remaining blue tube end from Outlet Connector into Filter Life Indicator. CAUTION: Be sure to leave enough length so that tubing does not kink or bend sharply. 8. Insert Cable Connector into Cable Port located on Filter Life Indicator. 9. Slowly turn cold water supply “on” and check for leaks. Push the Lever on the Clean Water Faucet in the upward position and allow System to flush for 15 minutes. IMPORTANT: Before using this System, or whenever a new Cartridge is installed, be sure to allow the System to flush for 15 minutes. This procedure will remove carbon particles left over from the manufacturing process, expel trapped air and condition the Cartridge for normal use. FRESCAPURE™ 11 REPLACING THE CARTRIDGE (FP4500 Under-Counter Model) The most important part of maintaining your Drinking Water System is replacing the Cartridge on a regular service interval. To insure that your System continues to perform as represented in the Performance Data Section of this manual, the Cartridge should be replaced upon the first occurance of the following: the red LED on the Filter Life Indicator begins blinking (FP5000 & FP4500 models only), every twelve months, when you notice a reduction in flow, when the rated capacity of the Cartridge has been reached, or whenever there is a taste or odor reoccurrence- whichever occurs first. IMPORTANT: Be sure to insist on Genuine Royal Prestige NSF Listed Replacement Cartridges All Royal Prestige Genuine Replacement Cartridges can be identified by the Royal Prestige Registered Trademark which appears on every Genuine Royal Prestige NSF Certified Cartridge Only Genuine Royal Prestige NSF Listed Replacement Cartridges have been tested and certified to insure the performance represented in the Performance Data Section of this manual. Failure to use Genuine Royal Prestige Replacement Cartridges and replacement components will invalidate your warranty. 1. Turn off the cold water supply to the System. Disconnect the Red and Blue Tubing from the Inlet Connector and Outlet Connector located on Lid Assembly. 2. Place a towel or other soft object in sink to prevent damage to System. Remove System from Base and set in sink. Turn knob located on Clamp counter clockwise to loosen. Remove Clamp from Lid Assembly and Filter Housing. RECOMMENDATION: Rubber gloves should be worn to avoid direct contact with the contaminants removed by the system. 3. Lift Lid Assembly from Filter Housing. While securing Lid Assembly, turn the Cartridge counter-clockwise to remove. Discard with regular refuse. 4. Wash the inside of the Lid Assembly and Filter Housing with warm water, mild dishwashing detergent and a clean cloth. 5. Remove the plastic sanitary wrap from the new Cartridge. Thread the new Cartridge clockwise onto the Threaded Post inside the Lid Assembly until you feel resistance. Make an additional quarter turn. Do not Over-Tighten. 6. Make certain O-Ring is seated onto Lid Assembly. Place Lid Assembly onto Filter Housing, and place Clamp around the Lid Assembly and Filter Housing. Tighten Clamp securely. 7. Return the System under the sink and re-install the Red and Blue Tube ends. Sit unit in Base and position under sink. 8. Turn the cold water supply “on” slowly. Push the Lever upward and allow System to flush into sink for 15 minutes. Return Lever to the neutral position. IMPORTANT: Before using this System, or whenever a new Cartridge is installed, be sure to allow the System to flush for 15 minutes. This procedure will remove fine black carbon particles left over from the manufacturing process, expel trapped air, and condition the Cartridge for normal use. UP NEUTRAL DOWN Congratulations…your new FrescaPure™ Under Counter System is now ready for use! FILTER LIFE INDICATOR (FP4500 Model) IMPORTANT: For your convenience, a new Battery (CR 2032) is included with the purchase of every new Genuine Royal Prestige NSF Certified Replacement Cartridge (RC-50-FP). Replace Battery only at time of Cartridge replacement. 1. Remove Battery Shuttle from Filter Life Indicator. Remove old battery from Battery Shuttle and discard. 2. Insert new Battery into Battery Shuttle and re-insert Battery Shuttle into Filter Life Indicator. NOTE: The LED Display will cycle through the green, yellow and red lamp several times before shutting off. This resets the Filter Life Indicator to zero (0) gallons, which is the starting point for a new Cartridge. CAUTION: Do not use abrasive pads or other abrasive materials to clean the Filter Housing or Filter Base. 12 FRESCAPURE™ FRESCAPURE™ 13 TROUBLESHOOTING (All Models) Condition: White sediment is in my filtered water. Reason: There is a presence of calcium carbonate in your main water supply. This will occur any time the filtered water is boiled or frozen and then melts. Solution: This condition is normal and no action is required. Condition: Ice cubes appear cloudy in the center. Reason: Minerals such as calcium and magnesium that are present in your water supply collect in the center of the ice cubes when water is frozen. Your System is designed specifically to leave beneficial trace minerals in your water. Solution: No action is required. Condition: Filtered water is flowing slowly from the System. Reason: Excessive amounts of particles in the water supply may have caused premature plugging of the Cartridge. On models equipped with a Filter Life Indicator, this condition may occur before the red lamp located on the LED Display begins to flash. Solution: The Cartridge (and Battery for models with Filter Life Indicator) must be replaced due to poor water quality conditions in your area. Condition: Yellow lamp on the LED Display is flashing (FP5000 & FP4500 models only). Reason: Cartridge is reaching the end of its useful life (or rated capacity) and will need to be replaced soon. Order a Genuine Royal Prestige NSF Listed Replacement Cartridge now so that you will have it when the red lamp begins blinking, signaling it is time to replace the used Cartridge. Solution: Replace Cartridge and Battery when red lamp on LED Display begins flashing. 14 FRESCAPURE™ Condition: Diverter Pin is sluggish or does not fully return to the “Off” position after being in service for a while. Reason and Solution: There could be a lack of lubricant on the shaft of the Diverter Valve. Remove the Diverter Valve from the faucet. Press petroleum jelly into the opening on the Diverter Valve. Work the Diverter Pin in and out until a smooth motion is restored. Hard water (water with high content of dissolved minerals) has caused a build-up of scale in the Diverter Valve. Detach the Diverter Valve from the kitchen faucet. Remove the rubber washer inside Diverter Valve and soak Diverter Valve in vinegar for several hours to remove scale build-up. Then rinse the Diverter Valve with warm water. Press petroleum jelly into opening on the Diverter Valve and work the Diverter Pin in and out until a smooth action is restored. Replace rubber washer and re-connect the Diverter Valve to the kitchen faucet. NOTE: Change to “Genuine Royal Prestige NSF Certified Replacement Cartridges may be purchased from your Independent Royal Prestige Representative. For purchase information you may also call the Royal Prestige Customer Service Center at 1-800-279-3373. Condition: Led does not blink while water is flowing from the System (FP5000 & FP4500 models only). Reason: 1). Battery is missing from battery shuttle. 2). Battery is installed upside down. Solution: 1). Install Battery. 2). Install Battery right side up. Condition: Red Led is blinking continuously (FP5000 & FP4500 models only). Reason: Cartridge has reached its rated capacity. Solution: Replace Cartridge and Battery. FRESCAPURE™ 15 NOTES: Limited Warranty For Royal Prestige® Brand Products Royal Prestige FrescaPure™ 5000, FrescaPure™ 4000 & FrescaPure™ Under Counter TM Models FP5000, FP4000 & FP4500 Hy Cite Corporation (“Hy Cite”) provides the following warranties on its Royal Prestige product line to the original consumer owner of the product, whether obtained by purchase or by gift. Hy Cite warrants that the base assembly, filter housing and spout assembly of your Royal Prestige FrescaPure 5000, FrescaPure 4000 and FrescaPure Under Counter Water Filter will be free from defects in material and workmanship for 15 years from the date of purchase. Hy Cite also warrants that your Water Filter cartridges will not become clogged for 90 days from the date of purchase. Note: Maintenance parts for your Water Filters (including Diverter Valve and Hose Assembly, and Rubber O-Rings) may need replacement, not because of defects, but because hard water minerals may clog valves and harsh chemicals in tap water can cause Rubber O-Rings and hoses to become brittle. Maintenance parts may be replaced at one-half (50%) of the current retail price during the 15 year warranty period. Limitations on Coverage: The Hy Cite warranties cover only normal household use and shall be void if your covered product has been damaged by accident, unreasonably used or misused, abused, neglected, improperly assembled, maintained or serviced, used for commercial purposes, or repaired by unauthorized persons. Implied Warranties: ANY IMPLIED WARRANTIES WHICH THE PURCHASER MAY HAVE ARE LIMITED IN DURATION TO THE SAME DURATION AS THE WRITTEN WARRANTY DESCRIBED ABOVE FOR YOUR COVERED PRODUCT. Some states do not allow limitations on how long an implied warranty lasts, accordingly, the above limitation may not apply to you. Warranty Performance: Should your covered product not comply with our warranty, return it to Hy Cite postage prepaid and Hy Cite will, at its option, either repair or replace the product. Hy Cite may replace the product with any equivalent product or with a product incorporating a new technology or design. Return of Product: To obtain warranty service, return the product to our Service Center: Hy Cite Corporation Royal Prestige Service Center 2115 Pinehurst Drive Middleton, WI 53562 1-800-279-3373 Please do not return used cartridges to Royal Prestige unless they become defective or clogged within the 90-day warranty period. Damage in Shipment: Hy Cite will replace any covered product damaged in shipment free of charge if you notify Hy Cite within 30 days after your receipt of the product. Simply contact the Royal Prestige Service Center. As a condition to replacement, Hy Cite may require you to make the damaged product available for pick-up at Hy Cite’s expense. Purchase Option: If your covered product is damaged by fire or storm, or is stolen, you may purchase new replacement product at one-half (50%) of current retail price. A valid police or fire report is required for discounted purchase. Limitation of Remedies: No representative or other person is authorized to assume for Hy Cite any other liability in connection with the sale of covered products. Repair or replacement, at Hy Cite’s option, shall be your remedy under this warranty and in no event shall Hy Cite be liable for any incidental or consequential damages, losses or expenses. Some states do not allow the exclusion or limitation of incidental or consequential damages, accordingly, the above limitation may not apply to you. Legal Rights: This warranty gives you specific legal rights, and you may also have other rights which vary from State to State. For more information on Hy Cite’s Royal Prestige brand products, visit our website: www.royalprestige.com. Legal.388v8 16 FRESCAPURE™ 11/06 FRESCAPURE™ 17 Due to continuing product development and research, final specification and/or appearance may vary. Exclusively distributed by: Hy Cite Corporation 2115 Pinehurst Drive, Middleton, WI 53562 www.RoyalPrestige.com • © Hy Cite Corporation • Printed in USA Reproduction of this printed material is prohibited 1-404-0055
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