[ d j o r d j e j a n k o v i c[
e-mail:[email protected]
tel. 757.319.3487
http://www.linkedin.com/in/jankovicdjordje
pr oduct manageme n t • pro d u ct d e v e lo p me n t • ma rk e t re s e a rc h • d a t a a n a l y s i s
cr oss- fun ctional le a d e rsh ip • t a c t ic a l p la n n in g • p & l ma n a g e me n t • le a n U X
a gile - scr um/ka n b a n • d e sig n th in k in g • p u b lic s p e a k in g • p ro d u c t ro a d ma p d e s i g n
expe r i ence
Product Manager - Web and Mobile, Scanbuy (January 2014 - Present)
Scanbuy is a mobile engagement company that helps Fortune 500 brands connect with their customers using mobile triggers. In
addition, Scanbuy is the owner of ScanLife, a multi-platform mobile app that helps people save money and time with 25+ million lifetime
downloads.
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Led a team of five (four engineers, one designer), redefined strategy and shifted vision for iOS and Android apps to
turn around a year-long 7% monthly average decline in active user base to 3% growth.
Introduced the Objectives and Key Results (OKR) process to provide a better focus and more measurable progress
for the product team, achieving the initial quarter score of 0.55/1.0.
Redesigned ScanLife android app from the ground up, bringing it closer to the product vision, improving feature focus,
user experience and overall usability.
Launched a user persona study to better understand how customers use ScanLife apps.
Product Manager, TicketNetwork (October 2011 - December 2013)
TicketNetwork hosts the leading online marketplace for event tickets to concert, sport, and theater events around the country.
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Headed a 3-month-long, multi-product team effort to implement e-ticket solutions spanning across 4 different
products, increasing e-ticket sales by $17.6 million (30%).
Increased the net promoter score by 11.1 points (34%) and reported customer satisfaction by 20% in 12 months of
iteration across 10 releases, contributing to 18% year-over-year sales increase.
Won the Corporate Knowledge Award for encouraging an environment of shared knowledge and collaboration and
instructed a product management class that was rated 4.9/5.0 by participants.
Business Development Manager, TicketNetwork (November 2009-November 2011)
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Suggested improvements to the customer performance dashboard based on the customer feedback, paving the path
for the advancement to the product management role.
Initiated a marketing project to expose the product to a new customer segment, resulting in a 20% increase in
software sales and generation of new sales leads.
Set an all-time company record for the number of signed up accounts in a single month.
edu cati on
Southern Connecticut State University, New Haven, CT.
B.S., Business Administration, 05/2009.
Concentration: International Business
GPA 3.66 overall, 3.89 concentration, Cum Laude.
Student-athlete on a full scholarship.
add i ti onal i n f o
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Dale Carnegie Course: Skills for Success (November 2013)
CodeAcademy: Javascript, HTML & CSS (September 2013)
Coursera: Human - Computer Interaction (June 2013)
Haas School of Business, UCal - Berkeley: Product Management Certificate (May 2012)