Licensing
Using License Manager
for ThinPrint and Cortado Licenses
Manual
ThinPrint GmbH
Alt-Moabit 91 a
10559 Berlin
Germany / Alemania
Cortado, Inc.
7600 Grandview Avenue
Suite 200
Denver, Colorado 80002
USA / EEUU
Cortado Pty. Ltd.
Level 20, The Zenith Centre,
Tower A
821 Pacific Highway
Chatswood, NSW 2067
Australia
E-Mail: [email protected]
Web: www.thinprint.com
Issued: May 22, 2015 (v88)
Notes
© Copyright
This document is the intellectual property of ThinPrint GmbH. This document may be copied in whole or
in part, provided this Copyright notice is included in every copy.
® Registered trade marks
All hardware and software names mentioned in this document are the registered trademarks of their
respective companies or should be regarded as such.
Safety warning
All ThinPrint products are pure software solutions. Please note the safety warnings in the technical documentation from your hardware vendor and from the manufacturer of each device and component.
Before beginning installation, we recommend closing all windows and applications and deactivating any
virus scanner.
© ThinPrint GmbH 2015
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Contents
Introduction
................................................................................................................ 4
Overview ....................................................................................................................... 4
License Manager ....................................................................................................... 5
Testing software and activating license keys ...................................................................... 6
Demo or 30-days license keys ..................................................................................... 6
Productive license keys .............................................................................................. 6
License activation ...................................................................................................... 8
License activation via the License Manager ................................................................. 10
Unattended license key installation and activation ............................................................ 12
Components for unattended licensing ......................................................................... 12
Process .................................................................................................................. 13
License Manager parameters ..................................................................................... 17
Reactivation ................................................................................................................ 17
Software updates ......................................................................................................... 18
Update subscription ................................................................................................. 18
Initial installation of the subscription key .................................................................... 19
Updating to ThinPrint 10 or higher ................................................................................. 20
Appendices
............................................................................................................... 20
Customer service and technical support .......................................................................... 20
List of license keys ....................................................................................................... 20
Products and license types ............................................................................................ 21
Removing or destroying a license key .............................................................................. 22
© ThinPrint GmbH 2015
Additional resources ..................................................................................................... 24
Manual
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Introduction
Introduction
Are you interested in ThinPrint’s or Cortado’s products, or have you already made
your selection? This documentation will make your license activation easy. You'll learn
how to use the software in demo mode or how to conveniently activate productive
licenses in a few steps, plus a lot more.
Under the Cortado brand name, you get a complete solution for integrating mobile
devices into your business. Cortado offers you far more than just mobile device management. Cortado’s Advanced MDM enables flexible management of devices and
users, as well as the implementation of company policies and comprehensive application management. Cortado Corporate Server combines secure access to the company network with a unique cloud desktop concept. You benefit from secure access
to centralized corporate data from any location, flexible document management and
extensive editing options – regardless whether access is achieved via a smartphone
or tablet using a native app or over an HTML5 based browser on a PC or Mac.
Furthermore the brand name ThinPrint offers you lot of products. Especially the
ThinPrint Engine as the world's leading standard printer software, both for all virtualization solutions, such as Microsoft Remote Session Host (Terminal Server), Citrix
XenApp, Citrix XenDesktop, VMware View, as well as for classic desktops. As such,
it offers driver-free printing that includes high-level security for the print output. This
highly scalable solution runs for example on the central print server and ensures not
only trouble free printing, but also optimal printer performance, with a high compression ratio in every application. Mobile employees, home work stations and both large
and small subsidiary branches can be easily integrated into the existing IT environment. Comprehensive features, such as an integrated tracking service, ThinShare or
VirtualCopy complete your printing environment.
ThinPrint's license and user management is equally convenient: a central license
server makes all the required license information available to remote print servers
and Remote Desktop Session Hosts and ensures greater efficiency in the entire IT
environment.
Demo download, license activation or reactivation, as well as software updates are
described in detail and clearly illustrated. Take advantage of the useful tips and in a
few steps, get started using your selected product.
Overview
The different types of ThinPrint and Cortado licenses are optimally designed for their
different areas of application. Different licenses can be purchased according to system requirements. The use of Annual Licenses for licensed products could proceed
as follows:
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1. Demo software is downloaded from our website for the desired product. Use for
30 days.
2. A full license with a 30-day test phase is purchased.
3. Within the 30-day test period, the purchased annual license is activated to full
use for one year
4. User rights renewed annually by purchasing a new annual license, with update
service.
Introduction
License Manager
For all products (except ThinPrint Engine from version 10), the license manager will
be installed automatically during the installation routine, onto the server on which
the software is installed. License Manager can be opened in the Microsoft Management Console (MMC).
ThinPrint 10 operates with its own license server, which assigns licenses for ThinPrint Engine to the users. Read more in the License Server manual (Page 24).
Illus. 1
Illus. 1
A valid (yellow), an invalid (red) and an activated (green) license in the
License Manager
Moreover, the different colors of the icons (Illus. 1) show you immediately which
license keys are valid and which not. The color shows the status of the license. An
exclamation point next to the key shows four weeks before expiration that the subscription (update permission) will expire.
•
•
•
•
Green icon: license is activated
Yellow icon: license is valid but not activated
Red icon: license is invalid
Yellow exclamation point (to the right of the icon): subscription will expire
You can of course install and activate the license keys with unattended installation.
This also applies for remote computers.
The advantages of the License Manager:
•
•
•
•
Central license management
Display of license status (active/valid/invalid)
Indication of expired update subscriptions
Central unattended installation and activation of license keys
© ThinPrint GmbH 2015
Note! License Manager offers the possibility to remove or destroy license keys.
Be aware however, that once license keys have been destroyed they can not
be reentered on the same machine – not even if they had been previously activated. Only use this option in the License Manager, if you wish to delete
licenses irrevocably on this machine. For example, if you wish to transfer user
license keys from one machine to another in order to split them between several servers.
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Testing software and activating license keys
Demo or 30-days license keys
Free demo versions of the various ThinPrint products can be downloaded from:
www.thinprint.com/→ DEMO DOWNLOAD.
License keys are already integrated into the products, so that you can install and
test them immediately. In this case, select DEMO MODE during installation (see
Illus. 2). Here, a 30-days license keys will be installed.
Illus. 2
Illus. 2
Select Demo Mode (example for License Server)
Demo and 30-days license keys are fully functional for 30 days but cannot be activated. With demo license keys, output printed with ThinPrint Output Gateway displays a watermark.
Once you have completed testing the software, you can purchase a full version
from your nearest ThinPrint or Cortado reseller or distributor. It is not necessary to
uninstall the demo software version and its license key(s).
Note! Demo license keys haven’t got to be deleted from License Manager.
The system applies the more valuable license automatically.
Productive license keys
In contrast to a demo installation, when you install a purchased product, you enter a
productive (or full version) license keys. To do so, select ENTER LICENSE KEY(S) during
installation (see Illus. 2). If you have already installed the software as a demo version
and now wish to install the productive license/s without reinstalling the software,
simply open License Manager on the license server.
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Caution! A new license key only works with current software. If you're not
using the current software version, please indicate that when ordering new
licenses, or send us a request for the appropriate license key for the version
you're using.
Introduction
Entering a license
– Select ADD LICENSE KEY in the context menu (Illus. 3); a new window opens
(Illus. 4). Enter a license key here (case sensitive).
Illus. 3
Illus. 3
Entering a license key
Illus. 4
Entering a license key
Illus. 4
– Confirm with OK. The license key is now listed under LICENSE KEY (left arrow in
Illus. 5). A registration key appears automatically (right arrow in Illus. 5), and
the time period during which the license key can be used without activation is
displayed under VALID UNTIL.
– Repeat this procedure for any further license keys, if required for the respective
product (see Illus. 5 and the relevant manual).
Illus. 5
Illus. 5
Licenses with registration keys
© ThinPrint GmbH 2015
Caution! The License Manager offers the possibility of destroying license
keys. Be aware however, that once license keys have been destroyed they can
not be reentered – not even if they had been previously activated.
All newly purchased ThinPrint or Cortado software has a 30-day test period, which
should be used to configure the software to the specific requirements of your IT environment and test its function. After configuration and trial period, the license can be
activated to allow its use without time restriction.
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License activation
Send activation
request
To activate productive licenses, open the Cortado Enterprise Portal at https://enterpriseportal.cortado.com. If you're already a registered customer, enter your access
data here (e-mail address and password (Illus. 6).
Illus. 6
Illus. 6
Cortado Enterprise Portal – Login
If you are not yet a registered customer, then click instead on REGISTER (see arrow in
Illus. 6). There you will find the appropriate registration forms, under REGISTER AS
CUSTOMER or REGISTER AS SYSTEM INTEGRATOR.
In Enterprise Portal you can get an overview of your licenses, make activation and
support requests and make application for non-binding offers to renew annual
licenses or update and support services. You also have the opportunity to import and
export your license keys for unattended licensing.
End users can find their license keys in CUSTOMER VIEW (Illus. 7). Select the
licenses to be activated there (checkbox at left) and then click on the
button (left
arrow in Illus. 7).
Illus. 7
Cortado Enterprise Portal – activate productive license
Enter the corresponding registration keys for the respective licenses and optionally
the computer address (IP address, host name or FQDN, Illus. 8). You will find comprehensive online help under HELP (right arrow in Illus. 7)
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Illus. 7
Introduction
Illus. 8
Illus. 8
Cortado Enterprise Portal – entering registration key
Within one working day, the activation and subscription keys will be displayed in
Enterprise Portal (right arrow in Illus. 11 on Page 10).
Create activation
file
Alternatively, you can create an activation file. Mark a license and click COPY→ ALL
in the context menu (Illus. 9) and then paste the clipboard contents into a text file.
Illus. 9
Illus. 9
Copy server name, license key and registration key into clipboard
Create a text file in this manner for all servers. This text file contains a list of the servers, onto which the licenses and the assigned license keys and registration keys shall
be entered in the following syntax:
• <IP address>:<license key>:<registration key> or
• <host name>:<license key>:<registration key>
Afterwards, you can import the contents of the text file into Enterprise Portal with a
click on the
button (see arrow in Illus. 10). See also the technical information
Unattended installation of ThinPrint Engine components; Page 24.
© ThinPrint GmbH 2015
Illus. 10
Illus. 10
Cortado Enterprise Portal – import licenses, using text file
Within one working day, an activation key and a subscription key will be displayed
in Enterprise Portal (right arrow in Illus. 11). There you can also export the license
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keys in a text file (activation file) with a click on the
button (left arrow), in order
to add them to the license manager afterwards; for this see Multiple activations
(activation file) on Page 11.
Illus. 11
Illus. 11
Cortado Enterprise Portal – export licenses into a .txt file
License activation via the License Manager
– In License Manager, mark a license key to be activated. Select ACTIVATE in the
context menu (Illus. 12).
Illus. 12
Illus. 12
Activating a license
– A window opens, in which you can enter the activation key (Illus. 13). At the
same time, you can enter the subscription key.
Illus. 13
Illus. 13
Enter activation key and subscription key
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Once you confirm your entry with OK, the license key (green) is displayed in License
Manager with the activation key, and the ACTIVATED column shows YES. (Illus. 14).
Following this activation, the license is valid indefinitely – the date by VALID UNTIL is
omitted.
You will also see the end date of your license subscription. As long as your license
has a valid update subscription, you can download and install software updates from
our website (see section Initial installation of the subscription key on Page 19).
Introduction
Illus. 14
Illus. 14
Productive license activated
In contrast to all other activated productive licenses, licenses in Annual License
Model don't have a subscription key when first entered (see Page 18). Instead, the
license manager displays for how long the license is valid (see column VALID UNTIL).
The ThinPrint software no longer has a Valid Until time limit.
Multiple activations
(activation file)
If you want to activate several licenses at the same time (see Create activation file
on Page 9), you can do so simultaneously for all selected servers in the License Manager on the server LOCALHOST (Illus. 16). Use the activation file received from ThinPrint or Cortado or one exported from Enterprise Portal (Illus. 15).
This text file contains a list of the servers, onto which the licenses and the assigned
license keys, registration keys, activation keys and subscription keys shall be entered
in the following syntax:
• <IP address>:<license key>:<registration key>:<activation key>:<subscription key> or
• <host name>:<license key>:<registration key>:<activation key>:<subscription key>
Illus. 15
Illus. 15
Activation file exported from Enterprise Portal (example)
© ThinPrint GmbH 2015
– Select in context menu LICENSE /ACTIVATION SET (Illus. 16)
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Illus. 16
Illus. 16
Activating multiple licenses simultaneously
– Open the activation file (Illus. 15), select the file contents, and use
copy-and-paste to enter it into License Manager (Illus. 17). Click OK.
Illus. 17
Illus. 17
Paste the contents of the activation file
Unattended license key installation and activation
All ThinPrint or Cortado license keys can be installed with the License Manager. The
following sections explain how license keys can be distributed and activated.
Components for unattended licensing
• License Manager (Illus. 26)
The program component for entering and activating license keys is named
License Manager.
• License file (Illus. 18)
This text file contains a list of the servers (onto which the licenses shall be
entered) and the assigned license keys in the following syntax:
• <IP address>:<license key> or
• <host name>:<license key>
The licenses file uses the .txt format and has to be ANSI coded (not Unicode).
© ThinPrint GmbH 2015
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Illus. 18
Illus. 18
License file for licensing two servers (example)
Note! If you wish to install or activate license keys on Microsoft Failover Clusters, make sure that the appropriate cluster node, and not the cluster instance,
is selected as the server address (target host) in the license file. (Failing to do
so will result in passing the licenses through to the cluster node that is active
at that moment, and that may be the wrong one. See the technical information
Microsoft Failover Clusters and ThinPrint (www.thinprint.com).
• Activation file (Illus. 15)
The activation file is created automatically by License Manager. Its structure is
the same as that of the license file – with two exceptions:
• After installation of license keys, it also includes the hardware specific registration keys. The activation file is sent in this form to ThinPrint.
• ThinPrint adds the activation keys to the activation file and returns it to you.
This file is used for activation.
The activation file will then contain an entry for each server as follows:
• <IP address>:<license key>:<registration key>:<activation key> or
• <host name>:<license key>:<registration key>:<activation key>
The activation file also uses the .txt format and has to be ANSI coded (not Unicode).
• Log file (Illus. 25)
The activation file created after the licenses have been entered contains additional information about the ensuing licensing process and therefore also serves
as a log file. Should errors occur, this file will include their error messages,
which are helpful during troubleshooting.
Process
© ThinPrint GmbH 2015
Prerequisite: License Manager must already be installed wherever license keys are
going to be activated. For example, this will have been done automatically when
installing ThinPrint Engine.
1. Open the command prompt. Change to C:\Program Files\Common Files\ThinPrint if necessary.
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2. Start automatic license input with:
rundll32 "<path>\TPLicMMC.dll",Licman
-u:"<path>\<license file>" -w:"<path>\<activation
file>"
Example (Illus. 19):
rundll32 TPLicMMC.dll,Licman -u:licenses.txt -w:activation.txt
Illus. 19
Illus. 19
Starting unattended licensing (example)
It is required to enter the parameter -w and specify the activation file; any
name can be chosen for the activation file (format: .txt; ANSI coded, not Unicode). A parameter description can be found on Page 17.
Note! If the license file contains several server addresses (Illus. 18 and 15)
License Manager executes the installation, as well as the activation, of license
keys remotely.
Prerequisite: License Manager must already be installed on the remote servers
and can be reached.
3. Complete the activation file
Afterwards upload the activation file (Illus. 20) in the Cortado Enterprise Portal
(enterpriseportal.cortado.com→ CUSTOMER VIEW) by clicking the
button (see
arrow in Illus. 10).
Illus. 20
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Activation file after licensing two servers (example)
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Illus. 20
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Illus. 21
Illus. 21
Importing an activation file to the Enterprise Portal
Within one workday you will receive the activation file by e-mail. Additionally it
contains both activation keys and subscription keys.
These keys will also be displayed in the Enterprise Portal. Alternatively, you can
download them here as an activation file – using the
button (see arrow in
Illus. 11).
Illus. 22
Illus. 22
Activation file returned by Cortado or downloaded from the Enterprise Portal
(example for two servers)
Illus. 23
Exporting the activation file from the Enterprise Portal
© ThinPrint GmbH 2015
Illus. 23
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4. Automatic activation
Exchange the activation file uploaded to the Cortado Enterprise Portal for the
one got back.
The activation keys can now be read in. To do so, open License Manager again
with parameters:
rundll32 "<path>\TPLicMMC.dll",Licman -u:"<path>\<activation file>" [-w:"<path>\<log file>"]
Example (Illus. 24):
rundll32 TPLicMMC.dll,Licman -u:activation.txt -w:thinprint.log
Illus. 24
Illus. 24
Starting unattended activation (example)
Check the success of your activation in the log file (Illus. 25) or in the Graphical
User Interface (GUI) of License Manager (Illus. 26).
Illus. 25
Illus. 25
Log file after activation – with success and error messages (example)
Illus. 26
License Manager after activating a server (example)
Illus. 26
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5. Automatic renewal of update subscription
Automatically entering and activating licenses also lets you renew your Update
Subscriptions. If the activation file sent by ThinPrint does not already include
subscription keys (Illus. 15), enter the server address and the relevant subscription key in a separate line. The syntax for entering a subscription key is the same
as the syntax for a license key.
Introduction
Note! Activation and subscription can be made in a single step by adding the
subscription key to the activation file and loading these as above. Please note
the correct sequence:
<address>:<license key>:<registration key>:<activation key>
<address>:<subscription key>
Alternatively, the subscription key can also be entered later by opening License
Manager after the license has been activated (see above section 2.).
6. Deleting license keys
Caution! License Manager offers the possibility of deleting license keys irrevocably (using the DESTROY function). Be aware however, that once license
keys have been destroyed they can not be reentered – not even if they had
been previously activated!
License Manager parameters
Meaning ...
Parameter
... with automatic
license input
... with automatic activation
-u
Path to the license file
Path to the activation file
(got back from ThinPrint)
-w
Path to the activation file
(to be sent to ThinPrint)
Path to the log file
Reactivation
© ThinPrint GmbH 2015
If a fundamental system modification has been made to a computer on which a ThinPrint license has been activated (e.g., domain change or installation of Active Directory Services), it could invalidate the activations. In such cases, the licenses remain
valid for 30 days and must be reactivated within that time, using a new activation
key requested from ThinPrint or Cortado. The system resets the original green (activated) license key indicator to yellow (not activated) and VALID UNTIL shows a runtime
of 30 days for this license, during which time the reactivation must be carried out.
Reactivation of licenses is also necessary if the software is to be run on a different
server (e.g., if the first server has been replaced), because the server will automatically calculate new registration keys. In this case use Enterprise Portal. Under
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ADMIN→ CONTACT ACTIVATION TEAM (Illus. 27) you will find a form. Enter here the
activation key, the new registry key, and a brief explanation why reactivating.
Illus. 27
Illus. 27
Cortado Enterprise Portal – send re-activation request
Within one working day, the new activation and subscription keys will be displayed
in Enterprise Portal (for example in the CUSTOMER VIEW).
Software updates
You can download the new version of the desired software here:
www.cortado.com/software.
To perform a software update, the following preconditions must be met:
• the license must have a current update subscription available (see below)
• the subscription key must have been entered in License Manager (see section
Initial installation of the subscription key on Page 19).
If these conditions have been met, run the installation program Setup.exe for the
respective software. Please read also Updating to ThinPrint 10 or higher on Page 20.
Update subscription
A valid update subscription authorizes the use of the latest software versions, without
needing to purchase new licenses. You can get an overview of the validity period of
your licenses in Enterprise Portal (for example, in CUSTOMER VIEW) under SERVICE
RUNTIME (see Illus. 28).
Illus. 28
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Illus. 28
Cortado Enterprise Portal – renew update subscription
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A yellow exclamation mark will appear before expiration next to the green icon of the
license key in License Manager (Illus. 1, Page 5).
If you have annual license, you can perform a software update within the validity
period of the license. On expiry of the one-year validity period, a new annual license
can be asked for in Enterprise Portal. You can request an offer to be sent to you by
clicking on the
button (arrow in Illus. 28).
Licenses that are not ordered on the basis of the Annual License Models usually
contain a 12 months update subscription if purchased. Software updates can be performed within this period. To extend the validity period, you can request a non-binding offer to be sent to you by clicking on the
button (arrow in Illus. 28).The update
subscription can be renewed at any time during subscription period. At that time you
can take advantage of the “Early Bird Special”, at a reduced update price.
If your subscription has already expired, then you still have six months during
which to extend your update entitlement, using the “Update Service”. If the update
entitlement has not been renewed six months after the expiration of the update
subscription, no further update service is possible.
Note! Even if the update subscription is renewed very early, the next subscription period of course first begins after the last period has expired.
Initial installation of the subscription key
In order to successfully complete a software update, you must enter in the License
Manager your valid subscription key (an X is in the third block). You can find the subscription key in Enterprise Portal (for example, in CUSTOMER VIEW) under SUBSCRIPTION KEY (see Illus. 7 on Page 8).
– Enter a subscription key together with the activation key under ACTIVATE and
confirm with OK (Illus. 29). Then click on the activated license key in License
Manager on the left (Illus. 30). The subscription key is automatically activated.
You can now update your software released within subscription period.
Illus. 29
Enter subscription key together with activation key
© ThinPrint GmbH 2015
Illus. 29
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Illus. 30
Illus. 30
activated license with subscription key and expiry date
Use ADD SUBSCRIPTION KEY in a license key’s context menu (see Illus. 12 on Page 10)
to enter subscription keys later.
Updating to ThinPrint 10 or higher
To update from an older ThinPrint version – e.g. ThinPrint 8.6 or 9.0 – to
ThinPrint 10 or higher, proceed as follows:
1. Apply for new license keys in the Cortado Enterprise Portal (free of charge for
customers with an update subscription): https://enterpriseportal.cortado.com
2. Install the License Server on a separate machine. This allows you to continue
working with the old version until the new one is fully functional. Enter the new
(ThinPrint 10.x) license keys there.
3. Perform an update of the ThinPrint Engine to version 10.x and specify the
license server.
4. Delete your old license keys and complete the letter of destruction, which you
then send to ThinPrint or Cortado.
5. Activate your (new) licenses and activate your users/user groups for ThinPrint,
see License server manual: www.thinprint.com/manuals
Appendices
Customer service and technical support
Customer Service
• https://enterpriseportal.cortado.com/
with valid registration and pre-purchased support
• Otherwise:
www.cortado.com→ SUPPORT→ SUPPORT REQUEST
Demo or 30-days
license key
20
To use demo or 30-days license keys, select DEMO MODE during installation. The key
is valid for 30 days. From version 10.6 the ThinPrint Engine installer installes a
30-days key.
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List of license keys
Appendices
Demo keys contain the string TEST. On this, ThinPrint Output Gateway prints a
watermark on all printed documents. Example:
TPUS-0790-2-TEST01-ABCD
However, 30-days keys contain the string 30DAYS. On this, ThinPrint Output Gateway does not print watermarks on documents. Example:
TPUS-0790-10-30DAYS-ABCD
Productive or full
version license key
Included with every licensable component (after purchasing). It can be activated1 for
full use of the software. Example:
TLUS-0802-150-123ABC-ABCE
Registration key
Appears in License Manager of each type of software after a license key has been
entered. Must be included with the productive license key when requesting activation. Example:
E3QVM88R-YXEG
Activation key
Sent by request. Once entered in License Manager, the activation key enables unlimited use of the activated license. Example:
62LD5L20
Subscription key
Sent with the activation key. Includes information about the subscription period for
the associated license.2 Must be entered in the License Manager of the product component. When the update subscription is renewed, a new key is added. Example:
TLUS-0814-X-123ABC-ABCF
Products and license types
© ThinPrint GmbH 2015
The following table shows a selection of product licenses:
Product/License
Type of license key
ThinPrint Engine
TLUS-0790-8- Premium Annual License or
TPUD-0790-8- Perpetual License
TPUS-0790-8- Premium Perpetual License
ThinPrint RDP Engine
TRDP-0745-1
ThinPrint Desktop Engine 32 bit
THPR-0538-2
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1
within the first 30 days after installing the key
2
Not valid for the Annual License Model.
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Product/License
Type of license key
ThinPrint Desktop Engine 64 bit
TAPR-0538-2
ThinPrint Management Center
Premium licenses for ThinPrint Engine 10. On request, you will
receive a free license of the type TPMC-0572-
ThinPrint Connection Service
(Connected Gateway)
Premium licenses for ThinPrint Engine 10. On request, you will
receive a free license of the type THCG-0498-
ThinPrint Host Integration Service
Premium licenses for ThinPrint Engine 10. On request, you will
receive a free license of the type TPHS-0330-1
Personal Printing (incl. Tracking)
PPPS-0719-1 + PPUS-0719-5 or PLUS- (as annual license)
ThinPrint Premium
ThinPrint Engine Premium licenses includes the following additional components and
products:
•
•
•
•
•
•
Mobile Print
Print job tracking
Host Integration Service
Management Center
Connection Service (Connected Gateway)
Support of Microsoft Failover Clusters (Windows Server 2008 R2 only)
If the license server is installed on a machine other than one with one of the premium components (Host Integration Service Management Center or Connection Service), proceed as follows:
• Enter the license for ThinPrint Engine Premium on the license server
• Enter the license for an above mentioned component on the server on which the
software for that component is running.
Removing or destroying a license key
It is possible to delete license keys from the license manager. Then the software can
no longer be accessed with these license keys. If the license key was only deleted
(and not destroyed) it can be re-entered, in which case the registry key will remain
the same. Therefore any pre-existing activation key can be re-entered. Alternatively,
it is possible to destroy a license key.
Remove license
keys
22
– If you select a license key in License Manager you can choose REMOVE in the
context menu (upper arrow Illus. 31).
Manual
Licensing.fm
© ThinPrint GmbH 2015
Caution! Note that you can not reinstall license keys once they have been
destroyed, not even if they had been activated.
Appendices
Illus. 31
Illus. 31
Removing a license key
– Confirm the subsequent security query with YES.
Destroy license
keys
– If you highlight a license key in license manager, you can select DESTROY in the
context menu (lower arrow Illus. 31).
– You will then be asked, if you are sure to with to destroy the license (Illus. 32)
If in doubt, choose CANCEL.
Illus. 32
Illus. 32
Security prompt
– If you choose OK, a window will open, giving you information about the license
key deleted (Illus. 33). Record this information (the license key, the registration key and the 4-digit code) or save a screen shot3.
Illus. 33
© ThinPrint GmbH 2015
Illus. 33
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Licensing.fm
Record the license key, the registration key and the 4-digit code
If necessary, the 4-digit code number can be found in the Event Viewer of the computer on
which the License Manager runs (WINDOWS LOGS→ APPLICATION→ SOURCE: TPLicMMC).
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23
Appendices
Note! If you have accidentally destroyed a license key, you can apply for a
replacement from ThinPrint or Cortado. To do this you need the license key,
the registration key and the 4-digit code, as shown in Illus. 33.
Additional resources
Manuals and technical information (including Unattended installation of ThinPrint
Engine components) can be downloaded from our websites.
For ThinPrint
products
ThinPrint manuals and technical information are available at
www.thinprint.com/manuals
For Cortado
Corporate Server
Under corporateserver.cortado.com→ RESOURCES & SUPPORT→ GUIDES & MANUALS
you can find Cortado Corporate Server manuals.
For Personal
Printing
Under personal-printing.com→ RESOURCES & SUPPORT→ MANUALS you can find Personal Printing manuals.
© ThinPrint GmbH 2015
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Manual
Licensing.fm