InterTrade ecCatalogue
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Complete Guide for Hosting Images on ecCatalogue
This document provides all the necessary information to upload and share Product Images with Retail Trading Partners.
Getting started
Accept the Image Hosting Service Terms
Before using the service for the first time, your company needs to accept the Image Hosting Service Terms. The terms can be found
under CATALOG \ Image Hosting Service in the Navigation Menu. Only users with the administrative role can accept the terms.
Prepare Product Images according to the GS1 US General Merchandise & Apparel Industry Guideline
General Merchandise and Apparel Retailers are expecting product images to be provided in accordance with the Best Practice
Guideline for Product Image Exchange between Trading Partners developed by GS1 US/VICS. Please follow this guideline for creating,
naming and associating data before uploading and maintaining product images.
You can find more information on Product Image Attributes and obtain a copy of the Guideline in the Help documentation under the
Product Image & Extended Attributes section.
Step by Step Instructions for Uploading and Maintaining Product Images
Step 1 – Set LocationType and Location Image Attributes to designate ecCatalogue as the location
First, add Image attributes (or modify extisting Image attributes) to instruct ecCatalogue that you will be using the Image Hosting
service to host your image files. Using your preferred method for maintaining your catalogue data, set the LocationType to ECC and
the Location to ECCATALOGUE as represented below:
The File Upload templates and the EDI 832 Mapping specifications are available in the Help documentation under the Product Image
& Extended Attributes \ Publishing Product Image Attributes section.
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Step 2 – Upload Image Files that match your image attributes
Once you have updated the Location and LocationType attributes, you can go to the CATALOG \ Image File Upload page to upload
your image files. Only users with the administrative role can upload images.
The Image File Upload page will allow you to either upload a single image file or upload a ZIP archive file containing multiple image
files linked to one or multiple products in your Catalogue.
When a single image file or a ZIP archive file is uploaded, ecCatalogue matches all image files provided with the images designated
as being hosted on ecCatalogue (Step 1) by using the image file name. Therefore, it is very important that each file name of the
image attributes in your catalogue data matches the file name of each file you upload on ecCatalogue.
Important: Each Image File uploaded using the Image File Upload page must not exceed 10MB and the maximum size for ZIP archive
files is 100MB.
Other Options for Uploading and Maintaining Product Images
Online upload using the Product Details page for quick modifications
Image Files and Image Attributes can be maintained directly from the Product Details page in your Catalogue. This is very
convenient when you need to quickly add, replace or delete image files related to a particular product.
Please refer to the Help documentation under the Hosting Product Images section for more information.
FTP for larger uploads
If a 100MB ZIP archive is not enough to contain your images, you can also request an FTP access to ecCatalogue to upload ZIP
archive files of up to 1 GB in size.
To set up an account for FTP access, please contact us at [email protected] or call us at 800-873-7803 option #2.
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Important:
When sending a ZIP archive file by FTP to ecCatalogue, you must use your ecCatalogue Alias to name your file as follow:
YOURALIAS_myFile.ZIP
A maximum of 10GB can be transmitted per FTP session
Troubleshooting Tips for Image Upload
Review the File Upload history
The best way to find out how the uploaded images were processed is to review the File Upload history section on the CATALOG \
Image File Upload page.
When ecCatalogue is not able to match files uploaded via the Image File Upload page, Product Details page or FTP, the exceptions
are logged in a downloadable report (see above). Use this report to find out why the processing failed, then make the adjustments in
the Image attributes or in your Image files and resubmit.
Key points to remember:
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Each uploaded file must already be defined in your catalogue data using the Image attributes.
LocationType and Location Image attributes must be set to ECC and ECCATALOGUE.
An Image file must not exceed 10MB in size.
A ZIP archive containing images must not exceed 100MB in size when uploaded online or 1GB when transmitted by FTP.
When transmitting by FTP, your ecCatalogue Alias must be used to name your ZIP archive file.
How Retailers Retrieve Product Images Hosted on ecCatalogue
Retailers to which you have granted FULL or PARTIAL access to your Catalogue will be able to access your Product Image files.
Online retrieval using the Product Details
All Product Images defined in your Catalogue data, whether they are hosted on ecCatalogue or not, can be found in the Product
Details pages under the Image tab. As shown below, the images are organized by applicable level (Product, Color or GTIN):
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With remote authenticated access
Retailers that have automated the retrieval process of product data using EDI 832, Web Services or Automatic updates connectivity
can use the product image attributes to find the location.
For images hosted on ecCatalogue, a direct link to the image will be automatically generated and used as location. Only
authenticated requests will allow a retailer to download the image file and store in their systems.
Need Help?
Please contact us at [email protected] or call us at 800-873-7803 option #3
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