SYLLABUS REC 375 – Online Course Spring Semester 2015 Introduction to Commercial Recreation and Tourism an Entrepreneurial Approach Instructor: Office: Cell Phone: Email: Mr. George Whitehead, M.S., CPRP Pulliam Hall 216E (618) 534-0380 – Call me at any time. [email protected] Add this email address to your email address book and use this email address exclusively for all email correspondence with me If you have questions regarding class, please do not hesitate to contact me at any time. CLASS TEXT: Introduction to Commercial Recreation and Tourism an Entrepreneurial Approach – Sixth Edition by Crossley, Jamieson and Brayley. PURPOSE OF THE COURSE The purpose of this course is to provide students with an overview of commercial recreation and the major categories of the industry: free enterprise, travel and tourism, hospitality (food & lodging), local commercial recreation, and government’s role in tourism. The course is also intended to introduce students to the business principles important for creating and operating a profitable commercial recreation enterprise. COURSE OBJECTIVES – Upon completion of this course the student should be able to: • • • • • Define commercial recreation Identify economic and political factors that affect the leisure industry Discuss the impact of commercial recreation on the community Discuss characteristics and general operation aspects of the travel, hospitality, and local community recreation industry Discuss the business concepts associated with initiating and managing a commercial recreation venture including the following: • Processes of business environmental analysis • Determining entrepreneurial strategies • Designing a feasibility • Financing a new venture • Applying financial management principles • Marketing a commercial recreation enterprise • Managing day to day operations • Administration/Management It is essential that students complete reading assignments in order to successfully complete assignments. TESTS – There will be four tests given throughout the semester with a comprehensive final given during finals week. The first test will cover chapters 1-3 and other materials assigned. The second test will cover chapters 4-6 and other materials assigned. The third test will cover chapters 7-9 and other materials presented and discussed. The fourth test will cover chapters 10-12 and other materials presented and discussed. 1 SYLLABUS The “Final” test will be comprehensive covering chapters 1-12 and other materials assigned. Exams (4) 40% 400 Weekly Assignments 40% 400 Final 20% 200 100% 1,000 901 – 1,000 = 801 – 900 = 701 – 800 = 601 – 700 = 000 –600 = “A” (exceeds proficiency) excellent, scholarly, advanced college level, near perfect grammar, content, sentence structure, syntax, exceeds assignment objectives, original, impressive, creative ideas and delivery “B” (proficient) very good college level work, creative, thought provoking, grammar, content, sentence structure and syntax, and assignment objectives acceptable. “C” (below proficiency) needs improvement in grammar, content, sentence structure, syntax, assignment objectives, depth, consistency, and originality of thought. “D” (much below proficiency) needs significant attention to grammar, content, sentence structure and syntax, and fulfillment of assignment objectives. (Perhaps you need to reevaluate your educational goals) “F” (failure – you need to re-evaluate your educational goals and your $$$) ASSIGNMENTS – The first page of all assignments shall include the following typed information: REC 375 – Spring 2015 Your Name: Assignment Title: Date Assignment is due: All assignments are due via email attachment no later than midnight on the date specified. • • If submitted up to 24 hours late, ten per cent (10%) of the maximum point allocation will be deducted. If submitted more than 24 hours late, no points shall be awarded. All assignments are to be submitted, when they are due, as an E-mail attachment sent to [email protected] All written assignments shall be prepared using Times New Roman font and 12 point type or Calibri font and 11 point type. Please be sure to proofread your work. Students enrolled in this class are expected to use literate and effective English in their speech and writing. All written work shall be edited and free of spelling and grammatical errors. Excellent writing skills are an absolute necessity in the workplace. NOTES FOR SUCCESS 1. Take responsibility for your own learning. 2. Take pride in your work as it represents you! 3. Remember that spelling, grammar, clarity of expression, and organization of ideas are critically important. They are worth points on all assignments. 4. My contact information is given at the top of this syllabus. My office hours are for you. Please do not hesitate to come in and ask for assistance. 5. You are responsible for understanding the policies and procedures about add/drops, academic renewal, withdrawals, incompletes, and other policies described in the catalog. Please read your catalog thoroughly. 2 SYLLABUS ACADEMIC INTEGRITY “Your own commitment to learning, as evidenced by your enrollment at Southern Illinois University, and the University’s Student Conduct Code, require you to be honest in all of your academic work. Violations of academic integrity include, but are not limited to, cheating, plagiarism or misrepresentation of information in oral or written form. Plagiarism means presenting someone else’s idea or writing as if it were your own. Such violations will be dealt with severely by the instructor. If you use another person’s idea or writing, be sure the source is clearly designated. INCOMPLETES – Incompletes are not customarily given for this class and will be approved by the instructor only when grave circumstances beyond the control of the student prohibit the student from completing the course in a timely manner. Students must be passing the course at the time of incomplete request to be considered. Tentative Schedule for REC 375 Online, spring, 2015 JANUARY 20 Tue – 25 Sun – View power point “REC 375 Class Introduction – Orientation – 2015” Read Chapter 1, “What is Commercial Recreation”, Complete an Ethics Assessment, & Study/Essay Questions for Chapter 1 which are due no later than 11:59 PM, Sunday, January 25, 2015 1. Discuss the inherit differences between public and private recreation. 2. Discuss the definition of commercial recreation as it pertains to long-term profitability. 3. What are the common linkages between local commercial recreation, travel/transportation, and hospitality? 4. What are the roles of facilitators in the leisure industry? 5. View the power point for chapter one 6. Read all articles and/or other resource materials provided 26 Mon – 1 FEB Sun Read Chapter 2, “The Entrepreneur” & Weekly Assignment(s) Study/Essay Questions for Chapter 2 are due no later than 11:59 PM, Sunday, February 1, 2015 1. Define entrepreneur. 2. Discuss characteristics of Entrepreneurs. (the generic portrait of an entrepreneur) 3. According to Scott Molander (2005), successful former owner of Hat World, the Investor’s Business Daily “10 Secrets to Success” are a constant guide for his enterprises. (What are they?) 4. Jay Oliver (BYU Marriott School, 2010C) a successful entrepreneur who started over 30 companies, and the BYU Center for Entrepreneurship and Technology (BYU Marriott School 2010D) add some additional advice about developing the entrepreneurial concept: (What are they?) 5. Entrepreneurial Management – What are the 15 ideas listed from several notable entrepreneurs about how they manage their businesses? 6. View the point power for chapter two 7. View the film “Coney Island – A documentary with Al Lewis” https://www.youtube.com/watch?v=h0nsK1vitMg and respond to questions related to the film 8. Read all articles and/or other resource materials provided FEBRUARY 2 Mon – 8 FEB Sun Read Chapter 3, “The Nature of Commercial Recreation” & Weekly Assignment(s) Study/Essay Questions for Chapter 3 are due no later than 11:59 PM, Sunday, February 8, 2015 1. In what ways does dependence on discretionary income affect the success of a commercial recreation and tourism enterprise? 2. How does the seasonal nature of recreation affect the commercial recreation business? 3. What is a zero sum market? 4. Explain the challenges of; a. “Inflation and Interest Rates” b. “Foreign Exchange” c. “Energy Shortages and Prices” 3 SYLLABUS d. “The Insurance Dilemma” e. “Terrorism, Crime, and Civil Unrest” and give one current example of each 5. In the text’s discussion of “Overcoming Challenges and Constraints”; what are listed as the “Challenges/Constraints and Possible Strategies” to address and accommodate them? 6. Explain “Supply and Demand” 7. Explain “Critical Mass” 8. Explain “Gravity Effect” 9. Explain the “Repeat Visitor Concept (80/20 principle) 10. View film “Video Games – Behind the Fun” https://www.youtube.com/watch?v=u-X-q2mkNRk and respond to questions related to the film 11. View the power point for chapter three 12. Read all articles and/or other resource materials provided FEBRUARY 9 Mon – 15 Sun Read Chapter 4, “Starting the Commercial Recreation Endeavor” & Weekly Assignment(s) Study/Essay Questions for Chapter 4 are due no later than 11:59 PM, Sunday, February 15, 2015 1. Outline the key considerations in developing a sound business concept for a commercial recreation/tourism enterprise. 2. List and describe the types of decisions that are determined by a feasibility study. 3. What are the chief considerations in gaining credit for a business? 4. Describe several sources of financing a business. 5. View the power point for chapter four 6. View the video “Winter Recreation Businesses Booming from Cold, Snow” https://www.youtube.com/watch?v=FML2QSslhgk an example of how much weather can dictate the success or failure of a commercial recreation business 7. View the video “Businesses happy as lakes and rivers open for recreation” https://www.youtube.com/watch?v=Zid7ynxVQoU an example of how much weather can dictate the success or failure of a commercial recreation business and the economic impact provided to other businesses 8. View the video “Silt buildup impacts boat business and recreation” https://www.youtube.com/watch?v=VbcyyNI2_XI an example of how much environmental factors can dictate the success or failure of a commercial recreation business and the economic impact provided to other businesses 9. View the video “Flagstaff impacted by a lack of winter snow” https://www.youtube.com/watch?v=6cpqjd0Oh4U an example of how much environmental factors can dictate the success or failure of a commercial recreation business and the economic impact provided to other businesses 10. View the video “Cost to Start a Paint Ball Business” https://www.youtube.com/watch?v=vyoVLhEyyrQ 11. View the video “How to Calculate Start-Up Costs | Restaurant Business” https://www.youtube.com/watch?v=QWZQRU0yZ5U 12. City Demographics Assignment 13. Read all articles and/or other resource materials provided 16 Mon – 22 Sun Test Covering Chapters 1, 2 & 3 and other materials assigned 23 Mon – 1 MAR Sun Read Chapter 5, “Financial Management” & Weekly Assignment(s) Study/Essay Questions for Chapter 5 are due no later than 11:59 pm, Sunday, March 1, 2015 1. Explain five reasons to keep good financial records in a commercial recreation or business. 2. Differentiate between an income statement, a cash flow statement, and a balance sheet. 3. What kind of information does each provide? a. How do you use the information provided by each? b. How is each different from the others? 4. Explain five ways of maximizing profits in a commercial recreation/tourism venture. 5. In a break-even analysis, what is the difference between fixed and variable costs and what are these different costs? 6. View the power point for chapter five 7. Business Observation Assignment 8. Read all articles and/or other resource materials provided MARCH 2 Mon – 6 Fri Read Chapter 6, “Marketing” & Weekly Assignment(s) 4 SYLLABUS Study/Essay Questions for Chapter 6 are due no later than 11:59 PM, Friday, March 6, 2015 1. Discuss the advantages of being consumer oriented (developing products/services based on consumer needs) rather than producer oriented (developing products/services based on what the company can do really well). 2. Identify all of the different costs that should be considered as part of the full price of a Caribbean cruise departing from and returning to Carbondale, Illinois. 3. What types of commercial recreation and tourism businesses are best suited to: a. Intensive distribution & why are they? b. Selective distribution & why are they? c. Exclusive distribution & why are they? 4. How does the process of product development influence the development of a promotional strategy? 5. View the power point for chapter six 6. View the video “Pasadena Recreation” https://www.youtube.com/watch?v=i4s7iDGeLZ0 an example of tourism promotion 7. Read all articles and/or other resource materials provided 8. Secret Shopper Assignment # 1is due no later than 11:59 PM, Sunday, March 22 7 SAT – 15 Sun Spring Break 9 Mon – 22 Sun Test Covering Chapters 4, 5 & 6 and other materials assigned Read Chapter 7, “Operations Management” & Weekly Assignment(s) Study/Essay Questions for Chapter 7 are due no later than 11:59 PM, Sunday, March 22, 2015 1. How does one combat problems inherent in the use of part-time and seasonal labor in the commercial recreation and tourism field? Give me the details and be all inclusive. 2. What are the key components of a sound facility management system? Give me the details and be all inclusive. 3. What are methods of analyzing risks inherent in a commercial recreation and tourism enterprise? Give me the details and be all inclusive. 4. Explain five different strategies for reducing risks in each of the following areas: a. Facilities and Equipment b. Personnel c. Programs Give me the details and be all inclusive when providing your responses. 5. View the power point for chapter seven 6. View the video “Arrowhead Recreation” https://www.youtube.com/watch?v=768yuwYKExY an example of using volunteers as part of your business operations 7. Read all articles and/or other resource materials provided 8. Secret Shopper Assignment # 2is due no later than 11:59 PM, Sunday, April 5, 2015 23 Mon – 29 Sun Read Chapter 8, “Commercial Recreation and Tourism Programming” & Weekly Assignment(s) Study/Essay Questions for Chapter 8 are due no later than 11:59 PM, Sunday, March 29, 2015 1. Describe the different types and purposes for recreation programs in commercial recreation and tourism enterprises. Give me the details and be all inclusive. 2. Explain how the “Nuts and Bolts” Program Process differs from the traditional program planning process. Give me the details and be all inclusive. 3. Explain ten specific management/planning considerations for each of the following types of programs: a. Food and beverage events b. Entertainment events c. Trips and tours Give me the details and be all inclusive with your responses. 4. View the power point for chapter eight 5. Read all articles and/or other resource materials provided 30 Mon – 5 APR Sun Read Chapter 9, “Travel/Tourism Industry” & Weekly Assignment(s) Study/Essay Questions for Chapter 9 are due no later than 11:59 PM, Sunday, April 5, 2015 1. What are the definitions provided by the authors for the following terms: a. Tourism – 5 SYLLABUS 2. 3. 4. 5. b. Domestic Tourism – c. International Tourism – d. Overnight visitor – e. Same-day visitor – f. Tourism industry – Give me the details and be all inclusive. What do the authors identify as the overall major barriers to travel? Give me the details and be all inclusive. Lewis (1998) suggests that rural tourism development occurs in four stages. What are the four stages? Give me the details and be all inclusive. View the power point for chapter nine Read all articles and/or other resource materials provided APRIL 6 Mon – 12 Sun Test covering chapters 7, 8 & 9 and other materials assigned & weekly assignment Read Chapter 10, “Hospitality Industry” & Weekly Assignment(s) Study/Essay Questions for Chapter 10 are due no later than 11:59 PM, Sunday, April 12, 2015 1. The authors identify several characteristics that are common in many successful resorts. What are the fifteen (15) characteristics listed? Give me the details and be all inclusive. 2. What do the authors list as the ten (10) typical functions of a convention and visitor bureau? Give me the details and be all inclusive. 3. What do the authors identify as the nine (9) factors that contribute significantly to the successful operation of a restaurant? Give me the details and be all inclusive. 4. View the film “Making Walt Disney World (Full Documentary)” https://www.youtube.com/watch?v=iY0cXhRTB8Q and respond to questions related to the film 5. View the power point for chapter ten 6. Read all articles and/or other resource materials provided 7. Secret Shopper Assignment # 3is due no later than 11:59 PM, Sunday, April 19, 2015 9 – Thu 8:00 am – 1:00 pm – All Recreation students enrolled in other classes meeting on the SIU Carbondale campus are required to attend the: “John Allen Student Symposium” Carbondale Civic Center, 200 South Illinois Avenue Carbondale, IL Dress is business casual – Collared shirts, slacks, blouses, skirts, dresses, etc. No Shorts or T-shirts 13 Mon – 19 Sun Read Chapter 11 “Local Commercial Recreation” & Weekly Assignment(s) Study/Essay Questions for Chapter 11 are due no later than 11:59 PM, Sunday, April 19, 2015 1. Explain the differences between “Mini-gyms and aerobics studios”, “Bodybuilder gyms”, and “Health and fitness clubs”. Give me the details and be all inclusive. 2. What do the authors list as the six (6) keys to success in the operation of golf courses and country clubs? Give me the details and be all inclusive. 3. What do the authors identify as the five (5) characteristics that are often shared by successful sporting goods stores operations? Give me the details and be all inclusive. 4. Following the “Disney” example, a number of keys to success in the operation of theme parks are suggested. What are they? Give me the details and be all inclusive. 5. View the power point for chapter eleven 6. Read all articles and/or other resource materials provided 20 Mon – 26 Sun Read Chapter 12, “The Career of the Future” & Weekly Assignment(s) Study/Essay Questions for Chapter 12 are due no later than 11:59 PM, Wednesday, April 26, 2015 6 SYLLABUS 1. 2. 3. 4. What types of careers exist for the local commercial recreation, travel, and hospitality industries? What is “Jameson’s Top 20” unranked list of potential employment opportunities? Give me the details and be all inclusive. What are identified as the eight (8) core course areas designed to provide a framework for understanding the provision of leisure service delivery and leisure behavior? Give me the details and be all inclusive. View the power point for chapter twelve Read all articles and/or other resource materials provided 27 Mon – 3 MAY Sun Test covering chapters 10, 11 & 12 and other materials assigned May 4 Mon – 13 WED Comprehensive Final 10 Common Errors “Spell Check” Won’t Catch http://shine.yahoo.com/channel/life/10-common-errors-spell-check-won-t-catch2039083/#poll-86A687227A3211DF922CE2CA55AE989C • by Kaboodle.com, on Thu Jul 15, 2010 10:46am PDT While we can rely on a spell checker to catch glaring errors, a computer can’t pick up on all careless mistakes, especially if the word could be correct in a different context. Often word misuse is our mistake. The English language is full of homonyms, or words that have different meanings but sound and look similar, which makes it easy to confuse proper usage. For instance, verbally, you might not even notice the difference between “your” and “you’re.” But in print, the error can lead the reader to perceive you as less intelligent than you are. For this reason, it's important to spell check and proofread your documents, especially for the following common misuses, which are so easy to make, you might even have to check your document a couple times to catch them. Its versus It’s (and all other apostrophes): According to a copy editing instructor for California-based copy editing service provider Edicetera, confusing “its” and “it’s” is the most common error in the English language. That one minuscule apostrophe (or lack thereof) drastically changes the meaning of the entire sentence. “It’s” is a contraction of “it is,” whereas “its” refers to possession. Also, watch out for “your” versus “you’re.” Sales versus Sails Can you imagine writing on your resume that you “increased sails by 20 percent”?! Unless you’re applying to a job for a sail boat manufacturer, this careless mistake will probably get your resume sailing right into the recycling bin. Affect versus Effect There is a lot of confusion around this one but here’s the rule: “Affect” is a verb and “effect” is a noun. It’s as simple as that. 7 SYLLABUS Would Have NOT Would of The subtlety in pronunciation leads to the rampant misuse of this phrase; however “would of” is never correct and may make you appear as if you are not well-read. Through versus Threw “He threw the ball through the window.” “Threw” is a verb and “through” is a preposition. And speaking of “through,” be careful to make sure you don’t actually mean “thorough” or vice versa. The slight variation in spelling will not be picked up by a computer, but writing “I am through” when you mean “I am thorough” is quite ironic, don’t you think? Then versus Than Six is more than five; after five then comes six. “Than” refers to a comparison, while “then” refers to a subsequent event. Supposed To NOT Suppose To “Suppose” is a verb, meaning to think or to ponder. The correct way to express a duty is to write, “I was supposed to…” Wonder versus Wander You can wander around while you wonder why “wander” and “wonder” have such different meanings, yet sound oh so similar. Their versus There versus They’re OK, once and for all: “Their” is possessive; “there” refers to distance; and “they’re” is a contraction of “they are.” Farther versus Further While both words refer to distance; grammarians distinguish “farther” as physical distance and “further” as metaphorical distance. You can dive further into a project, for instance, or you can dive farther into the ocean. 8 SYLLABUS Syllabus Attachment for Spring-2015 IMPORTANT DATES * Semester Class Begins …………………………………………….01/20/2015 Last day to add a class (without instructor permission): ………….01/25/2015 Last day to withdraw completely and receive a 100% refund: ….02/01/2015 Last day to drop a course using SalukiNet: ……………………….04/05/2015 Last day to file diploma application (for name to appear in Commencement program): ………………...………………………………………..03/13/2015 Final examinations: …………………………………………5/11–5/15/2015 Note: For outreach, internet, and short course drop/add dates, visit Registrar’s Academic webpage http://registrar.siu.edu/ SPRING SEMESTER HOLIDAYS Martin Luther King, Jr.’s Birthday 01/19/2015 Spring Vacation 03/07—03/15/2015 WITHDRAWAL POLICY ~ Undergraduate only Students who officially register for a session may not withdraw merely by the stopping of attendance. An official withdrawal form needs to be initiated by the student and processed by the University. For the proper procedures to follow when dropping courses and when withdrawing from the University, please visit http://registrar.siu.edu/pdf/ugradcatalog1314.pdf INCOMPLETE POLICY~ Undergraduate only An INC is assigned when, for reasons beyond their control, students engaged in passing work are unable to complete all class assignments. An INC must be changed to a completed grade within one semester following the term in which the course was taken, or graduation, whichever occurs first. Should the student fail to complete the course within the time period designated, that is, by no later than the end of the semester following the term in which the course was taken, or graduation, whichever occurs first, the incomplete will be converted to a grade of F and the grade will be computed in the student's grade point average. For more information please visit: http://registrar.siu.edu/grades/incomplete.html REPEAT POLICY An undergraduate student may, for the purpose of raising a grade, enroll in a course for credit no more than two times (two total enrollments) unless otherwise noted in the course description. For students receiving a letter grade of A,B,C,D, or F, the course repetition must occur at Southern Illinois University Carbondale. Only the most recent (last) grade will be calculated in the overall GPA and count toward hours earned. See full policy at http://registrar.siu.edu/pdf/ugradcatalog1314.pdf GRADUATE POLICIES Graduate policies often vary from Undergraduate policies. To view the applicable policies for graduate students, please visit http://gradschool.siu.edu/about-us/grad-catalog/index.html 9 SYLLABUS DISABILITY POLICY Disability Support Services provides the required academic and programmatic support services to students with permanent and temporary disabilities. DSS provides centralized coordination and referral services. To utilize DSS services, students must come to the DSS to open cases. The process involves interviews, reviews of student-supplied documentation, and completion of Disability Accommodation Agreements. http://disabilityservices.siu.edu/ PLAGIARISM CODE http://pvcaa.siu.edu/_common/documents/Plagiarism/Guide%20to%20Preventing%20Plagiarism.pdf MORRIS LIBRARY HOURS http://www.lib.siu.edu/about SAFETY AWARENESS FACTS AND EDUCATION Title IX makes it clear that violence and harassment based on sex and gender is a Civil Rights offense subject to the same kinds of accountability and the same kinds of support applied to offenses against other protected categories such as race, national origin, etc. If you or someone you know has been harassed or assaulted, you can find the appropriate resources here: http://safe.siu.edu SALUKI CARES The purpose of Saluki Cares is to develop, facilitate and coordinate a university-wide program of care and support for students in any type of distress—physical, emotional, financial, or personal. By working closely with faculty, staff, students and their families, SIU will continue to display a culture of care and demonstrate to our students and their families that they are an important part of the community. For Information on Saluki Cares: (618) 453-5714, or [email protected] , http://salukicares.siu.edu/index.html EMERGENCY PROCEDURES Southern Illinois University Carbondale is committed to providing a safe and healthy environment for study and work. We ask that you become familiar with the SIU Emergency Response Plan and Build-ing Emergency Response Team (BERT) programs. Please reference the Building Emergency Response Protocols for Syllabus attachments on the following pages. It is important that you follow these instructions and stay with your instructor during an evacuation or sheltering emergency. INCLUSIVE EXCELLENCE SIU contains people from all walks of life, from many different cultures and sub-cultures, and representing all strata of society, nationalities, ethnicities, lifestyles, and affiliations. Learning from and working with people who differ is an important part of education as well an essential preparation for any career. For more information please visit: http://www.inclusiveexcellence.siu.edu/ LEARNING AND SUPPORT SERVICES Help is within reach. Learning support services offers free tutoring on campus and math labs. To find more information please visit the Center for Learning and Support Services website: Tutoring : http://tutoring.siu.edu/ Math Labs http://tutoring.siu.edu/math_tutoring/index.html 10 SYLLABUS WRITING CENTER The Writing Center offers free tutoring services to all SIU students and faculty. To find a Center or Schedule an appointment please visit http://write.siu.edu/ AFFIRMATIVE ACTION & EQUAL OPPORTUNITY Our office's main focus is to ensure that the university complies with federal and state equity policies and handles reporting and investigating of discrimination cases. For more information visit: http://diversity.siu.edu/# Additional Resources Available: SALUKINET: https://salukinet.siu.edu/cp/home/displaylogin ADVISEMENT: http://advisement.siu.edu/ SIU ONLINE: http://online.siu.edu/ 11 SYLLABUS Vita` George Whitehead, CPRP, M.S. EDUCATION 1982 M.S., Education. Majoring in Public Park and Recreation Administration Southern Illinois University Carbondale 1975 B.S., Education. Majoring in Community Park and Recreation Services Southern Illinois University Carbondale CERTIFICATION 1986Certified Park and Recreation Professional (CPRP) as determined by the National Recreation and Park Association PROFESSIONAL EXPERIENCE 2005Non-tenure Track Term Faculty Part-time- - Teaching recreation curriculum classes within the SIUC Department of Health Education and Recreation. Classes taught: Undergraduate Level REC 375 “Introduction to Commercial Recreation and Tourism an Entrepreneurial Approach”, spring of 2005 – 06 – 07 – 08 – 09 – 10 – 11 – 12 – 13; Graduate Level REC 501 “Personnel in Leisure Services”, fall of 2005 – 06 – 07 – 08 – 09 – 10 – 11 – 12; Undergraduate Level REC 380 “Fieldwork”, fall of 2013; and Undergraduate Level REC 300 “Introduction to Leisure Services” section 001 for majors, fall 2009 and spring 2010, and section 002 for non-majors, fall 2006 & spring 2007. 2011- 2012 Executive Director - - Southern Illinois Tourism Development Office (SITDO) - - To provide services to the designated region; staff a business office; conduct regional research regarding the direct impact of travel in the region, traveler desires and satisfaction, product availability in comparison to traveler psychographics and the economic impact related to specific travel niches. Goals for the project were to develop and launch a new “Trails to Adventure” strategic plan; integrate trail projects; develop an Arts/Tourism strategy; develop seminars for industry partners; and create and monitor a social media promotional campaign. Staff was to work with area CVBs and the Illinois Office of Tourism. Funding for the project was provided via a state of Illinois grant that expired July 1, 2012. Due to the State of Illinois’ financial economic duress, the project has not been funded since. 2001Leisure Time Consulting - - previously affiliated with Mesirow Financial Services, Inc.; now affiliated with Bridgeport Partners, LLC, providing financial advice and assistance with the issuance of debt service instruments for park districts as well as administrative planning and special project development. 1998Santa by George - - providing professional Santa services at malls, the DuQuoin State Fair Grounds’ Holiday Lights Fair, childcares, parades, private engagements, schools, etc. 199912 SYLLABUS Backstage Production Assistant during the DuQuoin State Fair - - Working with the production company that books and produces the Grandstand shows as well as with the entertainers, performers, and their respective personnel and entourage. 1975-1998 Director and Chief Executive Officer, Board Secretary/Treasurer, and IMRF Certified Agent for the Carbondale Park District, now retired. • • • • • • • • • • • • • • • • • • • • • • • During my tenure with the Carbondale Park District: The District grew from 4 full-time and 6 part-time/seasonal employees to 20 full-time and 150 Part-time/seasonal employees. The District grew from 100 acres to 480 acres of community parks and facilities. The District grew from a budget of less than $90,000 to a budget of more than $3,400,000. The District opened and began operating two state licensed childcare facilities. The District acquired, via a gift donation, the former home of the Martin Oil Family, including 8 acres, which was appraised at $275,000 in 1983. The District acquired, via a combined cash purchase and gift donation, the William Al Howell Park Operations Maintenance Headquarters for $150,000, with Mr. Howell donating $155,000 of its $305,000 appraised value. The District acquired, via a combined cash purchase and gift donation, the 24-acre William Marberry Arboretum for $65,000. The heirs of the estate donated $78,000 of its $143,000 appraised value. The District acquired, via the assumption of its $340,000 of debts outstanding, the former Jackson County Family YMCA, which was appraised at $975,000. This facility now serves as the district’s community center with an indoor swimming pool, recreation activity space, offices for the recreation division staff, and houses the state licensed Alice Wright Early Childhood Center. The District acquired, via a $10 annual lease agreement with the City of Carbondale for 35 years with two options of renewal, the 4.73-acre Lenus Turley Park site including a 4,000 square foot building which houses the state licensed KIDS KORNER school-age childcare center. The District acquired, via a $10 lease agreement with the City of Carbondale for 35 years with two options of renewal for the 8-acre Tatum Heights Park site, which was purchased by the City for $64,000 via a Bi-Centennial grant. The District acquired, via a $10 lease agreement with the City of Carbondale for 35 years with two options of renewal, the 18-acre (.78 mile long) Greenway-Bikeway, which was purchased by the City for $178,000 via a Block Grant. The District purchased a 256-acre site for the design, construction and operation of an 18-hole championship golf course and practice golf driving range; a $4,500,000 project. The 1998 Golf Digest Directory of Golf Courses gave the district’s Hickory Ridge Golf Course a 4-star rating out of 5 possible stars and identified it as “the best track in Southern Illinois”. I served as the in-house project manager. The District exchanged properties with Carbondale Elementary School District on which currently a new “Aquatic Park” is planned. The District collaborated with the City of Carbondale, Carbondale Elementary School District, and the Carbondale Community High School District No. 165 for the design and creation of the Carbondale Super Block Sports Complex housing baseball, soccer, and softball fields. The District entered into an intergovernmental agreement with the Carbondale Community High School District No. 165 for the cooperative exchange and use of respective facilities. The District entered into an intergovernmental arrangement with the Carbondale Elementary Schools District No. 95 for the cooperative exchange and use of respective facilities. The District entered into a cooperative arrangement with the SIU-C Student Center and the SIU-C Student Programming Committee to deliver a free summer sunset concert series with the costs being shared equally three ways. 2013 marked its 35th season. The District entered into an interagency agreement with the not-for-profit group, Carbondale Junior Sports, Inc., for their use of park district owned baseball, softball and football fields. The District entered into an interagency agreement with the not-for-profit group, Carbondale Soccer, Inc., for their use of park district owned soccer fields. The District entered into an interagency agreement and lease of land agreement with the not-for-profit group, Southern Illinois BMX Association, Inc., for their development and operation of a BMX bicycle racetrack. The District entered into an interagency arrangement with the not-for-profit group, Keep Carbondale Beautiful, Inc., providing them with free furnished office space and access to the district’s copying equipment. The District entered into an interagency arrangement with the not-for-profit group, Carbondale Community Arts, Inc., providing them with free furnished office space and access to the district’s copying equipment. 13 SYLLABUS • The District entered into a cooperative arrangement with SIU-C Inter-Collegiate Athletics designating the district’s Hickory Ridge Public Golf Center as the home course for the Saluki women’s golf team. 1974-1975 Graduate Assistant, Department of Recreation, Southern Illinois University at Carbondale As a graduate assistant, I assisted with research and the teaching of classes. EDUCATIONAL SESSIONS PRESENTED Providing State Licensed Day Care in Your Community - - Presented at the Illinois Association of Park District’s Youth at Risk Summit, Naperville, Illinois, 1996 Risk Management and Loss Control - - Presented at the Illinois Parks Association Risk Services, IPARKS Workshop, Urbana, Illinois, 1993 Public Entity Risk Pooling - - Presented at the Illinois Park and Recreation Conference, Chicago, Illinois, 1993 Wage Comparison - - Presented at the Illinois Park and Recreation Conference, Rosemont, Illinois, 1991 Evaluating the Director’s Compensation Package - - Presented at the Illinois Association of Park Districts’ Commissioner/Board Member Training Workshop, 1990, 1988 Fringe Benefits for Directors < Salary Caps and Contracts > Yes or No - - Presented at the Illinois Park and Recreation Conference, Peoria, Illinois, 1989 How to Select Your Consultant and Architect - - Presented at the National Swimming Pool/Aquatic Symposium and Trade Show, Indianapolis, Indiana, 1987 Illinois’ Changing Recreation Delivery System - - Presented at the Governor’s Conference on the Economic Significance of Recreation in Illinois, Springfield, Illinois, 1986 How to Select and Work With your Consultant - - Presented at the National Recreation and Park Association’s Swimming Pool/Aquatic Conference, Arlington Heights, Illinois, 1986 Intergovernmental Cooperation, Agreements with Schools and Universities - - Presented at the Illinois Park and Recreation Conference, Rosemont. Illinois, 1985 From Tee to Green $$$ Feasibility Studies and Land Acquisition - - Presented at the Illinois Association of Park District’s Commissioner Training Workshop, Rosemont, Illinois, 1985 Water Theme Parks - - Presented at the Illinois Park and Recreation Association’s Mid-Year Educational Forum, Collinsville, Illinois, 1985 Intergovernmental Cooperation, Agreements with Schools and Universities - - Presented at the Illinois Community Education Conference, Springfield, Illinois, 1984 PUBLICATIONS 14 SYLLABUS “Thinking About a Golf Course for Your District? Some Helpful Hints,” - - Published in Illinois Parks and Recreation, 1991, 3 pages Results of the Employee Compensation Survey of Illinois Park and Recreation Agencies - Published in Booklet Form, 1992, 1991, 1990, 1989, 1988, 1987, 1986, 1985, and 1984; more than 150 pages each year representing as many as 100 Illinois park and recreation agencies “Illinois’ Changing Recreation Delivery System” - - Published in the Proceedings of the Governor’s Conference on the Economic Significance of Recreation in Illinois, 1986 “Wood You Purchase Wooden Playground Equipment” - - Published in Illinois Parks and Recreation, 1978 SPECIAL SCHOOLS AND INSTITUTES COMPLETED Professional Development School - - IPRA Administration and Finance Section, 2008, (2004-1988), 1984, and 1983 Riverlands Project off-site Educational Institute - - National Recreation and Park Congress, 2003 Chouteau Island off-site Educational Institute - - National Recreation and Park Congress, 2003 National Playground Safety Institute - - National Recreation and Park Association, 1992 Golf Management School - - National Golf Foundation, 1987 and 1986 Risk Management Institute - - IPRA/IAPD Joint Education Committee, 1986 Executive Development Program - - Indiana University, Bloomington, IN, 1984 and 1983 Revenue Sources Management School - - National Recreation and Park Association, 1982 and 1981 Wave Pool Institute - - University of Alabama at Huntsville, AL, 1982 and 1981 Park Planning Institute - - National Recreation and Park Association, 1979 and 1977 Commercial Recreation Institute - - Southern Illinois University at Carbondale, 1975 SPECIAL WORKSHOPS, SEMINARS, SYMPOSIUMS AND WEBINARS COMPLETED Social Media in the Workplace - - Webinar presented by HRSentry, Human Resource Consultants, 2012 Ethics and Ethical Dilemmas - - Webinar presented by the Illinois Park & Recreation Association, 2012 Designing Fitness-Focused Playgrounds - - Southern Illinois Parks & Recreation Association, 2011 Beyond Accessibility: A Higher level of Inclusive Play - - Southern Illinois Parks & Recreation Association, 2011 Lake Management Workshop - - Southern Illinois Parks & Recreation Association, 2011 15 SYLLABUS Protecting Yourself from Internet Hackers & Internet Thieves and Finding Personal Information Online - - Illinois Association of Park Districts and Southern Illinois Parks & Recreation Association, 2010 Shake Up Your Customer Service - - Southern Illinois Parks & Recreation Association, 2010 Application of the Americans with Disabilities Act to Public Parks and Recreation - - Southern Illinois Parks & Recreation Association, 2010 Playground Safety Workshop - - Southern Illinois Parks & Recreation Association, 2009 Using GPS Information for Park Planning - - Southern Illinois Parks & Recreation Association, 2008 Utilization of GIS Information - - Southern Illinois Parks & Recreation Association, 2007 Saving Operating Costs through Lighting Automation - - Southern Illinois Parks & Recreation Association, 2006 Aquatic Park and Swimming Pool Management - - Southern Illinois Parks & Recreation Association, 2006 Illinois Open Meetings Act and Public contracts - - Southern Illinois Parks & Recreation Association, 2005 Conducting Criminal Background Checks - - Southern Illinois Parks & Recreation Association, 2003 Planning Capital Construction Projects - - Southern Illinois Parks & Recreation Association, 2003 Sports Lighting & Sports Field Maintenance - - Southern Illinois Parks & Recreation Association, 2002 Americans with Disabilities Act - - Joint SIPRA/IPARKS/GameTime Workshop, 2001 Understanding Generation “Y”, Supervision & Management of Today’s Teenagers - - Joint SIPRA/CIRCLE Workshop, 2000 Rating a Golf Course - - Golf Course Superintendents Association of America, 1997 Employee Risk Management - - Illinois Public Risk Fund for Worker’s Compensation, 1997, ‘96, ‘95 Youth at Risk, Mobilizing Communities for Youth - - Illinois Association of Park Districts, 1996 IMRF Designated Agent Certification - - Illinois Municipal Retirement Fund, 1997, 1996, and 1995 Benefits of Parks and Recreation - - Illinois Park and Recreation Association, 1996 Risk Management and Loss Control - - Illinois Parks Association Risk Services (IPARKS) (1998-1995), and 1993 Are You Legal? What You Need to Know About the Federal Fair Labor Standards Act. -And- Are You Legal 2? What You Need to Know About the Illinois Labor Laws - - Illinois Park and Recreation Association, 1995 Budgeting and Forecasting - - and - - Employee Safety Training - - Golf Course Superintendents Association of America, 1995. Legal Symposium - - Illinois Association of Park Districts, (1997-1987), 1985, (1983-1980) Use of Effluent Water for Irrigation - - Golf Course Superintendents Association of America, 1994 16 SYLLABUS Underground Fuel Storage Tanks Selection and Installation - - Golf Course Superintendents Association of America, 1994 Golf Course Safety, Security, and Risk Management - - Golf Course Superintendents Association of America, 1994 Gateway to the Future, Recreation in the 21st Century - - Illinois Park and Recreation Association, 1993. Total Quality Management - - National Recreation and Park Association, 1992 How to Create the Right Customer Service Image - - and - - Personal Profile System - - Illinois Park and Recreation Association, 1991 Risk Management - - Illinois Department of Local Governmental Affairs, 1979. Financial Management - - Illinois Park and Recreation Association, 1978. Recreation Programming - - Illinois Park and Recreation Association, 1977. ADULT CONTINUING EDUCATION COMPLETED Introduction to Excel and Access Word Programs - - John A. Logan Community College, 2009. Learning to Use the Internet and to Surf the Worldwide Web - - John A. Logan Community College, 1999. Computers for Older Beginners - - John A. Logan Community College, 1998. PROFESSIONAL AFFILIATIONS National Recreation and Park Association (1973Illinois Park and Recreation Association (1973- ) ) Southern Illinois Parks and Recreation Association (1973- ) PROFESSIONAL INVOLVEMENT John Allen Student Symposium - - Chair and Coordinator (2006- ) Southern Illinois Parks and Recreation Association - - SIPRA Member Services & Student Scholarships Coordinator (2012- ); Secretary, (2000-2012); and as President, (1998-1999), (1989-1990), and (1978-1979). Workshops & Professional Development Committee - - Southern Illinois Parks and Recreation Association (SIPRA), (1995), and as Chairman (1999- 2005) Charter Member SIPRA Student Scholarship Committee - - Advisor to the Southern Illinois Parks & Recreation Association Graduate/Undergraduate & “Otto Rice Memorial” Student Scholarships Review Committee, (2003- ) 17 SYLLABUS Education Task Force - - Illinois Park and Recreation Association (2006 - 2009) Technology Task Force - - Illinois Park and Recreation Association (2004 - 2005) National Recreation and Park Congress Local Host Committee at St. Louis, MO - - Coordinated & hosted two educational off-site institutes for the 2003 NRPA National Congress Charter Member Board of Regents - - IPRA Administration and Finance Section’s Professional Development School (1988-1998), (2001- 2005), Host Site Coordinator (2001- 2004), and as Chairman (1991-1992) Board of Directors - - Illinois Park and Recreation Association, as the Southern Region Representative (1978-1983), (19921995), and (1997-1999); as the Administration and Finance Section Representative (1984); and as the Association’s President-Elect, President, and Immediate Past-President (1985-1987) Ethics Task Force - - Illinois Park and Recreation Association (1997-2001) IPRA/IAPD Joint Publications Committee - - IPRA Representative (1998-1999), (1988-1991), as Co-Chair (1990-1991), (1981-1984), and as Co-Chair (1982-1983) Youth at Risk Summit Task Force - - Illinois Association of Park Districts (1995- 1996) Recreation & Leisure Research Advisory Committee - - Illinois Association of Park Districts (1995-1996) Charter Member Board of Directors - - Illinois Parks Association Risk Services (IPARKS) a Park District Risk Pooling Arrangement now serving 163 public agencies in Illinois (1991-1998), Chairman (1993-1995), and as Vice-Chairman (1991-1993) Board of Trustees - - Illinois Conservation, Park and Recreation Foundation (1990-1995) Employee Compensation Survey of Illinois Park and Recreation Agencies Project - - Chairman and Publisher (1984-1993) Charter Member Board of Trustees - - Illinois Park District Liquid Asset Fund Plus, IPDLAF+, an investment pooling arrangement for Illinois Park Districts (1986-1988) Council of State Affiliate Presidents - - National Recreation and Park Association (1985-1987). IPRA/IAPD Coordinating Council - - IPRA Member at Large (1990-1993) Mid-Year Educational Forum Committee - - Illinois Park and Recreation Association (1990-1991) IPRA/IAPD Joint Legislative Committee - - IPRA Representative (1990-1993) and (1981-1984), as Co-Chair (1983-1984) Run to Springfield to Open the Illinois State Fair Public Awareness Committee - - Illinois Park and Recreation Association (1981-1991) National Recreation and Park Association’s Great Lakes Regional Council - - Illinois Representative (1991-1994) and (19821986) Board of Directors - - Illinois Community Education Association (1983-1986) 18 SYLLABUS IPRA Administration and Finance Section - - Director-Elect, Director, and Immediate Past-Director (1982-1984) Editorial Committee - - Illinois Park and Recreation Association (1977-1978) Illinois Student Park and Recreation Society - - SIUC Campus Representative (1973-1975), and as Treasurer (1974-1975) SIUC Student Recreation Club - - President (1973-1974), and Treasurer (1972-1973) PROFESSIONAL CONFERENCES ATTENDED Illinois Governor’s Conference on Tourism - - 2012 Social Media Conference for the Promotion of Tourism - - 2011 Illinois Park and Recreation Conference - - Joint Conference hosted by the Illinois Park and Recreation Association and the Illinois Association of Park Districts (1973- ) National Recreation and Park Congress - - Hosted by the National Recreation and Park Association, 2007, 2005, 2003, 1999, (1995-1997), (1981-1992), (1977-1979) Legislative Conference - - Illinois Association of Park Districts (1980-1998) International Golf Training Conference and Trade Show - - Hosted by the Golf Course Superintendent’s Association of America, 1998, 1997, 1995, 1994, 1991 PGA Merchandise Show - - Hosted by the Professional Golf Association, 1998, 1994 Innovative Educational Happening - - Hosted by the Illinois Park and Recreation Association, 1991, 19985, 1984, 1983, 1982, 1980, 1979, 1978 Governor’s Conference on the Economic Significance of Recreation in Illinois - - Hosted by the Office of the Governor, State of Illinois, 1986 Illinois Governor’s Conference on Travel and Tourism in Illinois - - Hosted by the Office of the Governor, State of Illinois, 1986 Illinois Community Education Conference - - Hosted by the Illinois Community Education Association, Springfield, Illinois, 1984 Swimming Pool and Aquatic Conference - - Hosted by the National Recreation and Park Association, 1984, 1980, 1979 VOLUNTEER SERVICE Board of Directors - - Moore Tourism Development, Inc. (2012- ) Board of Directors - - Carbondale Convention & Tourism Bureau, (2005-2012), as President (2008-2010), Vice-President (2005-2008) Board of Directors - - Carbondale Sports Commission, (2005-2012) 19 SYLLABUS Board of Directors - - Keep Carbondale Beautiful, (2005-2008), and as Vice-President (2005-2008) Volunteer - - IHSA Girl’s State Golf Championships, (2003-2009) and as IHSA Girls Golf State Finals Manager (2008) Volunteer and financial contributor - - Carbondale’s Hook a Kid on Golf Program, (1994-2012) Volunteer and financial contributor - - Saluki Women’s Invitational Golf Tournament, (1994- ) Volunteer - - The PGA Tournament - “BMW Championship” (2007, 2009, 2010, 2011) Volunteer - - The PGA Tournament - “Western Open” (1994-2006) Board of Directors - - Friends of SIU-C’s Touch of Nature Outdoor Laboratory, (1989-2004), and as President (1997-2004), and as Treasurer (1992-1997) Guest Lecturer - - Southern Illinois University at Carbondale (1976- ) Board of Directors - - SIUC Alumni Association (1990-2000) Alternate Delegate - - Illinois’ Conservation Congress (1996-1998) Advisory Committee Member - - City of Carbondale’s Comprehensive Plan (1996-1998) Charter Member Board of Directors - - Keep Carbondale Beautiful, Inc. (1987-1998) Steering Committee Advisor - - Carbondale’s Arts in Celebration Festival (1998, 1996, 1994, 1992 1990, 1988) Charter Member Lights Fantastic Parade Committee - - Holiday Lighted Parade and Holiday Lights Festival for Carbondale (1990-1998). - - And - - The Parade’s Exclusive Santa (1990-2011) Advisory Board Member - - Carbondale Business Development Corporation (1990-1995) Charter Member Board of Directors - - SIUC’s College of Education Alumni Constituency Board (1986-1995), as Chairman (1994-1995) & (1989-1991), and as Secretary/Treasurer (1986-1989) Illinois Route 13 Northern Bypass Task Force - - City of Carbondale and Illinois Department of Transportation (1991-1993) Advisory Committee Member - - Artist in Residence Program for the Giant City Elementary School District (1986-1993) Board of Directors - -Very Special Arts Illinois, Inc. (1990-1992) Development Council Member - - SIUC Foundation/College of Education (1988-1990) Advisory Committee Member - - Illinois’ Advisory Committee on Americans Outdoors (1986-1989) Steering Committee Member - - Carbondale’s Artrain Project (1989 & 1986) Board of Directors - - Special Olympics Illinois, Inc. (1983-1986) Board of Directors - - Southern Illinois Special Olympians, Inc. (1974-1984), as Area Games Coordinator (1984, 1983, 1979, 1978, 1975, 1974), and as Treasurer (1976-1980) 20 SYLLABUS Board of Directors - - Carbondale Community Education, Inc. (1978-1986) Board of Directors - - Carbondale Jaycees (1975-1978) Volunteer Program Coordinator - - Carbondale Park District (1974-1975) Co-Chair - - Illinois Statewide Prison Art Show Hosted by the SIUC Student Center (1973-1974) RECOGNITION, HONORS, AND AWARDS Recognition for Outstanding Service as President - - Presented by the Carbondale Convention and Tourism Bureau Board of Director’s (2010) Recognition for Outstanding Service as President - - Presented by the Friend’s of SIUC’s Touch of Nature Outdoor Laboratory Board of Director’s (2004) Recognition for Outstanding Service as the Association’s President - - Presented by the Southern Illinois Parks and Recreation Association, 1999, 1990 & 1979 President’s Award - - Presented by the President of the Illinois Park and Recreation Association, 1998 and 1983 Outstanding Service Award - - Presented by the Illinois Parks Association Risk Services, 1998 Meritorious Service Award - - Presented by the Illinois Park and Recreation Association, 1996 Special Friend to Illinois Special Olympics Award - - Presented by Illinois Special Olympics, Inc., 1994 Outstanding Service Award - - Presented by the IPRA’s Administration and Finance Section’s Professional Development School Board of Regents, 1993 Outstanding Service Award - - Presented by the IPRA’s Administration and Finance Section, 1992 Alumnus of the Year Award - - Presented by the SIUC Department of Recreation, 1991 Outstanding Service Award - -Presented by IPRA/IAPD Joint Publications Committee, 1991 Recognition for 15 Years of Service - - Presented by the Carbondale Park District, 1990 Fellow Award - - Presented by the Illinois Park and Recreation Association, 1990 Professional Recognition Award - - Presented by the IPRA’s Administration and Finance Section, 1990 Award of Appreciation - - Presented by the Carbondale Park District, 1986 Recognition for Outstanding Service as the Association’s President - - Presented by the Illinois Park and Recreation Association, 1986 Award of Merit - - Presented by the SIU-C Alumni Association, 1986 21 SYLLABUS Outstanding Service Award - - Presented by the IPRA/IAPD Joint Legislative Committee, 1984 Outstanding Leadership Award - - Presented by the IPRA’s Administration and Finance Section, 1983 Service Awards - - Presented by the SIUC Department of Recreation, 1986, 1982, 1979 Service Awards - - Presented by the Illinois Park and Recreation Association, (1999-1997), (1995-1993), and (1987-1979) Who’s Who in the Midwest - - Presented by the Publishers of the 1980/1981 Edition of Who’s Who In The Midwest Service Awards - - Presented by Southern Illinois Special Olympics, 1983, 1979, 1977, 1975 Distinguished Service Award - - Presented by the Carbondale Jaycees, 1978 Outstanding Young Man of America - - Presented by the Publishers of the 1978 Edition of Outstanding Young Men of America Club Member of the Year - - Presented by the SIU-C Student Recreation Club, 1975 and 1974 MILITARY SERVICE 1965-1967 U.S. Army, Specialist E-4, Artillery Fire-Direction Control Awarded: Army Commendation Medal, Vietnamese Service Medal, and Good Conduct Medal Honorable Discharge 22
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