1. education
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Student Handbook
Esthetician Program
Nail Care Program
Massage Therapy Program
Your Beauty Education Begins Here.
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Welcome
3
Additional Charge Information
Additional Charges
Tutoring
Make-up & Incomplete Fees
Overview
History
Mission
Vision
Goals
What Sets Us Apart
Memberships
Accreditation and Licensing
4
Refunds
33
Student Resources
Student Store
Media Center/Library
Skin Care & Services
Mannequin Heads
Advisement
36
School Information
Facility
Staff Directory
Academic Calendar
School Hours
School Holidays
Equipment
School Curriculum
Esthetician Program
Nail Care Program
Massage Therapy Program
6
Policies/Student Conduct
Drug Policies
Bullying
Field Trips
Equipment
Sign Offs
Attendance/Tardiness Policy
Excused Absences
Unexcused Absences
Making Up Hours
Veterans Attendance Policy
Terminations and Suspensions
Grading System
Satisfactory Progress
Probation
Appeal Process
Grievance Procedure
Leave of Absence
Withdrawal procedure
Dress Code
Behavior Policy
Clinic Floor
Illness
Non-Discrimination
37
39
Safety and Security
Emergency Phone Number
Control Measures
Weather Alerts
50
Graduation Requirements
Legal and Collection Fees
52
53
Contents
Admission
Entrance Requirements
GED Certification
5
7
21
Transfer Student
24
Financial Aid
Eligibility Requirements
Pell Grant
Direct Student Loans
Verification
Eligibility
Reinstatement
Loan Default & Deferment
Loan Repayment
Method of Payment
Responsibility
25
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Welcome to the
Elaine Sterling Institute
From the School Director of
The Elaine Sterling Institute of Esthetics
Elaine Sterling
Welcome to the exciting field of esthetics and nail care. You are about to embark on a
journey of advanced learning. You will be exposed to new skills every day, adding valuable
tools to “your tool box”. These new skills will equip you to take the state board of
cosmetology exam and be industry ready. The sky is the limit in the esthetic world, as you
move through the program you will perfect your skills and develop new ones. Finding your
niche and passion is what it is all about. We at The Elaine Sterling Institute are dedicated to
partnering with you in your success. Whether you work in a day spa, medical spa, doctor’s
office, equipment/product sales or as a makeup artist you can create your dream and we
will be there for you every step of the way. Wishing you much success!
Sincerely,
Elaine Sterling
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Overview
Student Handbook
The statements in this handbook are for informational purposes only and should not be construed as the basis of
a contract between students and the institute. The information in the handbook are applied as stated, The
Elaine Sterling Institute reserves the right to make changes and updates at any time when necessary , including
but not limited to, academic requirements for graduation, attendance schedules, etc. without any actual notice
to individual students. Elaine Sterling Institute reserves the right at any time to alter class schedules, change
instructors and the sequence of instruction, change class hours, and change graduation requirements. Every
effort will be made to keep students advised of any such changes. Information on changes will be made
available in the Admissions and Financial Aid offices. It is the students’ responsibility to remain informed of all
changes to school policies and procedures. This document is effective until publication of the next issue.
History
The Elaine Sterling Institute was founded by Elaine Sterling in 2008 and is located in the heart of the City of
Sandy Springs. Elaine saw the need for quality education that would match the fast-paced and growing field
of esthetics. She has created a school that is renowned and internationally recognized for high educational
standards. Elaine’s vision for a spa-like environment for her students to learn the very best of European
techniques with the latest equipment was of paramount importance from inception. The facility is clean and
well equipped with five classrooms, four clinic rooms, retail space, reception area, makeup area, and student
break rooms. The school is wheelchair accessible.
Our Mission
The mission of The Elaine Sterling Institute is to provide programs of educational excellence that combine the
classical European traditions of skin care with modern American scientific technologies. We instruct our students
in the competencies set by the state board of cosmetology to equip them with the required skills to pass the
state board examination and prepare students to excel in their professional careers.
Our Vision
The Institutional vision is integral to the future success of our educational programs and ultimately our
graduates’ success in the workplace. The instructional and administrative staff realizes they must be committed
to the Institution’s mission and vision in order to attain the objectives and goals of the strategic plan.
The vision statement of the Elaine Sterling Institute is to provide programs of educational excellence that
combine the classical European traditions of skin care with modern American scientific technologies. Realizing
this vision will ensure ESI has an Esthetician and Nail Care program that maintains the highest standards and its
graduates will be sought by employers in the spa industry.
Strategic Goals
ESI instructors and staff accept and support these values:
•
Commitment to our students’ success in school and in the workforce.
•
To promote a creative learning environment.
•
To provide a supportive and caring environment.
•
To provide a state-of-the-art facility that is clean, safe and attractive.
•
To provide a facility that emulates the spa environment to promote a smooth transition from school to
the workplace.
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What sets us apart?
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Strong Academic Standards
We challenge the students with high expectations
Connecting studies with the “Real World”
Building quality relationships through constant networking
Performance based education
Seamless transition from school to the workplace
Access to industry leaders
Dynamic classroom environment means the potential for more individual attention and higher skill level
Institute has the latest equipment available to the spa industry!
Memberships
The Elaine Sterling Institute is a US Member with the International Therapy Examination Council (ITEC); a member
of the National Cosmetology Association; and a member of the American Association of Cosmetology Schools.
Accreditation & Licensing
The Elaine Sterling Institute is licensed by the Georgia State Board of Cosmetology and in compliance with the
Nonpublic Post-Secondary Commission (NPEC) and the Council of Occupational Education.
State Board of Cosmetology
237 Coliseum Drive
Macon, GA 31217-3858
478-207-2440
State of Georgia Nonpublic
Post-Secondary Education Commission
2082 East Exchange Place
Suite 220
Tucker, GA 30084-5305
770-414-3300
Accreditation
The Elaine Sterling Institute is accredited by the Commission of the Council on Occupational Education.
COE
7840 Roswell Road
Building 300, Suite 325
Atlanta, GA 30350
Phone (local): 770-396-3898
Phone: (toll-free) 800-917-2081
www.council.org
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School Information
Facility
Elaine Sterling Institute contains over 11,479 square feet of dynamic educational space which includes five
classrooms, administration space, retail area; clinic floors, spa rooms, Conference room, storage and student
break area. We believe that a very clean and modern facility is conducive to learning.
Staff Directory
Owner and Founder: Elaine Sterling
Chief Financial Officer: Guenter Meier
School Director: Chris Andrews
Creative Director: Asha Sterling
Marketing: Maria Misiura
Admissions: Quiannia Scaife
Financial Aid: Alicia Patterson
Instructor: De Glakas
Instructor: Sonia Conerly
Instructor: Cheryl Wynn
Instructor: Brooklyn Richelle
Instructor: Anthony Robinson
Nail Instructor: Sheila Howard
Nail Instructor: Gina Morgan
Nail Instructor: Katherine Chike
Spa Services: Taylor Brawner
Spa Services: Erin Terhune
Spa Services: Jade Patterson
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
School Holidays
The School will not be open in observance of certain public holidays. The students will be given 30 days’ notice
of exact dates the school will be closed.
•
MLK Day
•
Easter Sunday
•
Memorial Day
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1st week of July
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Labor Day
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Thanksgiving
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Black Friday
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Christmas Day through New Year’s Day
School Hours
The school is open at 8:45 AM Tuesday - Friday for your convenience. You are considered tardy at 9:01 AM and
at 9:05 AM you may attend class to take advantage of the learning but will not receive the hours or clinic
credits. If you are an evening student, the school is open at 5:45 PM for your convenience. Classes begin at 6:00
PM. You are considered tardy at 6:01 Pm and at 6:05 PM you may attend class to take advantage of the
learning but will not receive the hours or clinic credits. Saturday and Sunday, the school is open at 8:00 AM for
your convenience. You are considered tardy at 8:31 AM and at 8:35 AM you may attend class to take
advantage of the learning will not be receive the hours or clinic credits. Clocking out before your class
schedule end time will result in no hours for the day, unless approved by the director. No hours or credits will be
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accumulated for that day.
ESTHETICIAN PROGRAM
(Offered at main campus, 4840 Roswell Rd. NE Bldg. E Ste. 201 Sandy Springs, GA 30342)
PROGRAM OBJECTIVE
The objective of the Esthetician program is to develop in the student the practical skills, theoretical knowledge
and professional attitudes necessary for success in the Esthetic industry and profession. To provide a contentrich curriculum that meets State, National and International requirements in theory, lab, and clinical
experience, and that prepares students to confidently enter the industry ready to work. To train students to
critically think as they assess and address the individual needs of each client. The goal of this program is to
qualify and equip the student with the tools, experience and confidence necessary to pass the State of
Georgia Licensing Examination and to assure the student is the top candidate for future employers or business
opportunities.
CLOCK HOURS: 1000
PROGRAM DESCRIPTION
ESI offers an exciting the 1000 hour esthetician program for licensure where you can become an esthetician
technician in 9- 13 months. The ESI dynamic esthetician program is facilitated in the state of the art school and
spa (student clinic).
Program Schedules
Full-Time Esthetician Day Program: 1000 hour program
LEVEL ONE Tuesday through Friday from 9:00 am to 4:00 pm
PRO-ARTISTRY, LEVEL TWO AND LEVEL THREE Tuesday through Friday 9:00 am – 4:00 pm and Saturday 8:30 am
-4:30 pm
Part-Time Esthetician Day Program: 1000 hour program
LEVEL ONE Tuesday through Friday from 9:00 am to 1:00 pm
PRO-ARTISTRY, LEVEL TWO AND LEVEL THREE Tuesday through Friday 9:00 am to 1:00 pm and Saturday 8:30 am –
4:30 pm
Part Time Esthetician Evening Program: 1000 hour program
LEVEL ONE Tuesday through Thursday from 6:00 pm to 9:30 pm
PRO-ARTISTRY, LEVEL TWO AND LEVEL THREE Tuesday through Thursday 6:00 pm to 9:30 pm and Saturdays 8:30
am – 4:30 pm
ESTHETICIAN Program Curriculum
Students are required to take skills assessment practical examinations at the end of each level. 75% grade or
better is required in order to pass. Students are required to sit for an exit exam prior to graduation.
Level 1
Foundation- Skin & eye
200 Hours
Course Description
The students are about to embark on a journey into a career ripe with opportunity for success and personal
satisfaction. The need for professional estheticians continues to grow in new and exciting ways. As a therapist
you represent both your profession and your employer and, when you consult with clients they are placing their
confidence in you as a professional. Being a professional in the skincare business starts on day one of class at
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The Elaine Sterling Institute.
History and Career Opportunities in Esthetics
Life Skill
Your Professional Image
Communicating for success
Infection control: Principles and Practices
Anatomy & Physiology
Physiology and Histology of the Skin
The Treatment Room
Facial Treatments
Facial Massage
Pro Artistry WAXING & MAKEUP
200-400 Hours
Course Description
The Pro artistry level will exceed your expectations regarding Hair Removal and the execution/technique of
Make-up application conducted in a high-energy learning atmosphere.
During this portion of the curriculum you will learn the scientific concept/theory behind Waxing, Electrolysis, &
Laser hair removal. Hands on practical clinic sessions are facilitated by an educator who has in-depth
knowledge and experience. Expert guest speakers that are industry leaders will provide pertinent information regarding laser physics,
camouflage make-up techniques & other various mainstream treatment trends.
Waxing theory will include: hair removal using soft (strip) wax, hard (strip-less) wax, sugaring, and other
advanced hair removal techniques. Make-up and color theory will include: daytime, nighttime, special occasion, bridal and fashion looks; false lash
application; face shaping/contour; and brow shaping design techniques.
Other theory and practical experience that is gained by the student are: lash and brow tinting & camouflage/
corrective makeup The Pro Artistry skills which are taught in a dynamic makeup studio that will assist you in being prepared for the
high demand skills as a waxing specialist and makeup artist
Hair Removal Techniques
The World of Makeup
Level 2
FACIAL ELECTRICAL
400-700 Hours
Course Description
1. This course covers all aspects of clinical aesthetics. The students will learn sophisticated devices such as
Microdermabrasion, Microcurrent, LED, Facial Electrical Modalities, Ultrasound Skin Scrubber and more. The
history of chemical peels will be taught as well as the science behind how peels affect the skin and aging. A
thorough understanding of peel chemistry will be explained and how percentage of acid and the Ph. Plays a
role in selecting the correct peel for the client’s skin type and skin condition. The lectures will include both
theoretical aspects as well as demonstrations on all electrical equipment, chemical peels and advanced
services requiring sign offs within level 2 in order to support the success of academic outcomes. All aspects of
client and student safety will be taught utilizing universal precautions and The Georgia State Board of
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Cosmetology rules and regulations will be explained.
2. The level 2 course concentrates on chemistry and ingredient composition of cosmetic ingredients and their
effects on human skin. Product selection and ingredients will be taught based upon skin analysis and ingredient
content. FDA labelling laws will be learned. Sunscreen will be covered to include UV radiation and its effects
within the skin. Sunscreen formulations, types and toxicity will be addressed in this course. Common drugs in the
pharmacology section are studied as students learn contraindications and indications of each as well as why
they are prescribed.
3. Skin analysis is the backbone of the skin treatment therefore a thorough understanding of skin analysis is
warranted to ensure the success of the treatment. The students will learn to conduct a comprehensive skin
analysis whereby they should be able to recognize skin types, skin conditions and the Fitzpatrick scale. An
Esthetician should know when to suggest/ refer their client to a physician for further investigation as they
recognize skin diseases and disorders but do not diagnose or treat ailments. Understanding when a disease or
disorder is a contraindication to the treatment is extremely important. Skin analysis will be demonstrated and
mastered in this level.
Basics of Chemistry
Basics of Electricity
Diseases & Disorders
Skin Analysis
Facial Machines
Advanced Topics & Treatments
Level 3
HOLISTIC SCIENCES & BUSINESS DYNAMICS
700-1000 HOURS
Course Description
Level three emphasizes professionalism, spa business, advanced skincare treatments and holistic sciences. The
different career opportunities within the spa industry will be discussed. Students will have an opportunity to
develop business plans, draw blue prints, create a spa menu and understand the importance of retail and
sales. The principles of resume writing and cover letter writing will be taught. Spa industry statistics will be
discussed as well as the importance of liability insurance and risk reduction for the licensed esthetician. Mock
interviews will be held and facilitated by industry professionals to assist you with perfecting your interview style
and prepare you for your transition from school to the work place.
The products estheticians utilize in the treatment room is the lifeblood of the facial service. Estheticians need to
know about advanced ingredients and treatments in order to stay ahead of industry trends. Understanding
ingredients and how they affect the skin will be discussed at length. Recommending skincare products
according to the clients’ skin type, skin condition and life style will be taught and demonstrated.
Holistic Sciences will be introduced within level 3. The esthetician should look at the client holistically and utilize
different treatment methods to assist the client in achieving their skin care goals. Reflexology, Ayervedic
methology, hot stone treatments, lymphatic drainage, introduction to Chinese medicine, pressure point
massage and many other alternative treatments will be discussed and demonstrated. A thorough understating
of the basics of nutrition will be taught within this section to better guide your clients on adopting a healthy
lifestyle.
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Skincare Product Chemistry & Ingredients
Career Planning
Skincare Business
Selling Products and Services
Basics of Nutrition
When student has completed Level 3 requirements, they must pass an evaluation with a score of 75% or higher
to graduate.
Total Hours and credits needed to complete the esthetician Program = 1000 hours/credits REQUIRED
REQUIRED CREDITS
Esthetician Program 1000 hours
State Board Requirements
Professional Practices
Business Practices
Professional Ethics
Sciences
Body Treatments
Facials
Makeup
Hair Removal
Spa/Salon Management
State Board Readiness and Review
(State Board Requirements)
150
80
20
320
75
115
90
75
75
Clock hours
Clock hours
Clock hours
Clock hours
Credit (application hours)
Credit (application hours)
Credit (application hours)
Clock hours
Clock hours
Note: All Evening programs are taught in on a wheel system. Students are able to start at any point of the wheel
and still fulfill all program requirements.
Media BOOKS
Milady’s Standard Esthetician Coursemate
Myesicourse
ITEC e-leaning
EQUIPMENT / MATERIALS
Students will receive a Scrub Top, an equipment bag, and an esthetician kit with all the necessary instruments
and materials to perform the required services.
Microdermabrasion
Microcurrent
Ultrasonic Scrubber
LED (Light Emitting Diodes)
9 in 1 multi-functional machine
Galvanic
Brush Machines
Vacuum Massage
GRADUATION
After a student completes 1000 hours, services, exams and fulfills all financial obligations to the school, a
certificate will be awarded.
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COMPLETION TIME (update)
Completion time depends on the schedule the student chooses and attends regularly. Based on a Full Time
schedule, the normal time frame of completion would be 9 months. The Part Time Day schedule time frame of
completion would be 12 months. The Part Time Evening Schedule time frame of completion would be 14
months. METHOD OF PAYMENT
Tuition and fee payments may be arranged on a weekly or monthly basis. The first payment is due on the first
day of class, and on the 10th day of each month thereafter.
COST OF ATTENDANCE FOR THE ENTIRE PROGRAM:
Tuition Fees Books & Supplies
Total $13900
$239.00
$1924 (included in tuition)
$14139.00
* Total Tuition includes kit - ONCE YOU HAVE RECEIVED YOUR KIT, IT IS NON-RETURNABLE
*Overall Placement Rate: 79%
Note: The placement rate was calculated using the accrediting agency formula
NAIL CARE PROGRAM
(Offered at main campus, 4840 Roswell Rd. NE Bldg. E Ste. 201 Sandy Springs, GA 30342)
PROGRAM OBJECTIVE
The ESI Nail Care program is designed to provide the student with the necessary requirements needed to pass
the Georgia State Board of Cosmetology examination as well as prepare them for an entry level position in a
salon or spa. The need for professional Nail Technicians to provide creative artistic, health and beauty solutions
for the nails is growing significantly and our objective is to assure we train and educate the top candidates in
the industry.
ESI Nail Care Program is a hands-on instructional class, teaching you the basics of a manicure, pedicure, Gel
polish manicure, Nail Enhancements, Creative nail art, and the latest nail trends in the industry. The Nail Care
program is designed to provide knowledge in all phases of nail care industry by allowing the student to perform
services in a state of the art nail spa environment.
The ultimate objective for the ESI Nail Care program is to prepare students to meet the Georgia State Board of
Cosmetology requirements and to become a professional licensed Nail Technician.
CLOCK HOURS: 600
PROGRAM DESCRIPTION
ESI offers an exciting the 600 hour nail care program for licensure where you can become a nail technician in 6
1/2 months – 8 months. The ESI dynamic nail care program is facilitated in a state of the art Nail Spa and Aqua
Lounge. Learn the latest trends in nail care.
Nail Care Program Schedule:
Part Time Evening – Saturday 8:30 AM - 4:30 PM (1/2 hour break each day)
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Monday through Thursday 6:00 pm to 9:30 pm
Part Time Day –Saturday 8:30 AM - 4:30 PM (1/2 hour break each day)
Monday through Thursday 9:00 am – 1:00 pm
CORE Nail Care Program Curriculum
Level 1
10 Hours
Personal Hygiene, Ethics and Customer Care
1. What is personal hygiene
2. Dressing for success
3. Good student habits
4. Effective communications
50 Hours
Sanitation and Sterilization
AIDS, HIV and Universal Precautions
EPA, OSHA, Government Standards and Blood Spill Procedures
1. State laws and rules
2. Hepatitis and HIV
3. Difference between sanitation, disinfection and sterilizing
4. Types of bacteria
5. Classifications of bacteria and their diseases
6. Universal Precautions
7. Types of disinfectants
8. Use of disinfectants
9. First Aid/CPR/AED Certification
5 Hours
Physiology and anatomy of the hands, arm and legs
1. Importance of anatomy, physiology, and histology
2. Cells, their structure, and their reproduction
3. Types of tissue in the body
4. 11 Main body systems and explain their basic function
10 Hours
Skin Structure and growth
Nail Structure and growth
Diseases and Disorders of the Nail and Skin
1. Structure and composition of the skin
2. Functions of the skin
3. Health of the skin
4. Skin disorders and diseases
5. Structure and composition of the nail
6. Nail growth
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7. Various disorders and irregularities of nails
8. Recognition of diseases and when not to treat in a salon
10 Hours
Chemistry
1. Difference between organic and inorganic chemistry
2. Different forms of matter, elements, compounds and mixtures
3. Difference between solutions, suspensions and emulsions
4. The pH scale
5. Basic chemistry of salon products
6. Adhesion
7. Nail coating
8. Overexposure principles
5 Hours
Implements usage, procedures and safety
1. Four typeS of nail implements/tools
2. Proper use of implements/tools
3. Sanitation and disinfection of implements/tools
4. Store age implements/tools
5 Hours
Salon Business and Operations
1. Origins of nail care
2. Advances in nail care
3. Career opportunities available to licensed nail technician
5 Hours
Client Care and consultation
1. Recommending the right treatment
2. Consultation forms
3. Recording keeping
30 Hours
Business development, Marketing, Advertising and Retailing
Career Planning, Resume Writing
1. Types of salon businesses
2. Networking
3. Exploring job market
4. Job preparation
5. Writing a resume
6. Interviewing
7. Compensation methods
8. Marketing/advertising nail services
9. Going into business for yourself
10. Record keeping
11. Ticket upgrades or up servicing clients
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10 Hours
Georgia State Board Laws and Rules
State Board Examination Preparation
1. Examination of state laws and rule
2. Prep class for State Board Practical Exam
3. Prep class for State Board Written Exam
Total hours for Level 1 – 140 Hours
When student has completed Level 1 requirements, they must pass an evaluation with a score of 75% or higher
to proceed to Level 2
Level 2
100 Hours
Basic of Manicure, Spa Manicures
1. Continuing instruction of Decontamination
2. Identify types of nail implements
3. Cleaning and storage of nail implements and equipment
4. Three-Part Procedure in use of a manicure
5. Five basic nail shapes for women
6. Most popular nail shapes for men
7. Difference between basic and spa manicure
8. Use of aromatherapy in a manicure
9. Massage movements for hand and arm
10. Paraffin wax treatment
11. Techniques for polish application
12. Spa Manicure
75 Hours
Basic Pedicure and Deluxe Pedicure
1. Continuing instruction of Decontamination
2. Identify types of pedicure implements and equipment
3. Cleaning and storage of pedicure equipment
4. Difference between basic and deluxe pedicure
5. Treatments for callus, products
6. Performing a pedicure
7. Massage movements for lower leg and foot
8. Reflexology
9. Use of aromatherapy in a pedicure
10. Paraffin wax treatment
11. Techniques for polish application
12. Performing a deluxe pedicure
115 Hours
Nail Sculpting
1. Monomer liquid and polymer powder nail enhancement chemistry and how it works
2. Identify parts of a nail enhancement
3. Types of enhancement brushes
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4. Application of a one-color enhancement
5. Application of a two-color enhancement
6. One-color maintenance
7. Two-color maintenance
8. Crack repair
9. Removal of sculptured nail
100 Hours
Nail Tips and Wraps
1. Types of nail tips
2. Application and filing of tips
3. Application of a one-color enhancement on nail tips
4. Two-week maintenance
5. Removal of tips with overlay
6. Types of fabrics used in nail wrap
7. Application of the types of fabric in nail wraps on natural nail and over tips
8. Two-week maintenance
9. Four-week maintenance
10. Removal of wraps on natural nails
30 Hours
Nail Art Techniques
Airbrush Nail Art
1. Color therapy
2. Use of airbrush in nail art
3. Nail polish used in creating nail art
4. 3-D nail art with liquid and polymer
5. Hand painted nail art
6. Embellishment use in nail art
20 Hours
Advanced Techniques
1. Different types UV Gels
2. Application of UV gels over natural nail, sculpture and tips
3. Application of one-color UV gel
4. Application of two-color UV gel
5. Application of UV polishes
6. Removal of UV gels and polish
Total Hours Level 2 = 460 Hours
When student has completed Level 2 requirements, they must pass an evaluation with a score of 75% or higher
to graduate.
Total Hours and credits needed to complete the Nail CARE Program = 600 hours/credits REQUIRED
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REQUIRED CREDITS
•
•
•
•
•
•
•
•
•
Manicure: 70 Applications
Nail Sculpting: 30 Applications
Tip application: 20 applications
Nail wrap: 20 applications
nail drill: 5 applications
fill in: 30 applications
nail repair: 10 applications
nail art: 10 applications
airbrush: 5 applications
•
•
•
•
•
•
applications
pedicures: 60 treatments
competition: 20 treatments
business: 10 credits
review: 5 credits
spa management: 60 credits
theory: 140 credits
•
paraffintreatment: 5
Note: All Evening programs are taught in on a wheel system. Students are able to start at any point of the wheel
and still fulfill all program requirements.
Media BOOKS
Milady’s Standard Nail Technology Coursemate
Myesicourse
EQUIPMENT / MATERIALS
Students will receive a Scrub Top, an equipment bag, and a nail kit with all the necessary instruments and
materials to perform the required services.
GRADUATION
After a student completes 600, services, exams and fulfills all financial obligations to the school, a certificate will
be awarded.
COMPLETION TIME
Completion time depends on the schedule the student chooses and attends regularly. Based on a 23.5 hour
per week schedule, the normal time frame of completion would be 6 1/2 months or 26 weeks. The other
schedule is a 21.5 hour per week schedule so the normal time frame of completion would be 7 months or 28
weeks.
METHOD OF PAYMENT
Tuition and fee payments may be arranged on a weekly or monthly basis. The first payment is due on the first
day of class, and on the 10th day of each month thereafter.
COST OF ATTENDANCE FOR THE ENTIRE PROGRAM:
Tuition Fees Books & Supplies
Total $1000.00
$239.00
992.67(included in total tuition)
$2231.67
* Total Tuition includes kit - ONCE YOU HAVE RECEIVED YOUR KIT, IT IS NON-RETURNABLE
All students, regardless of the type of aid received or payment plans are expected to pay the non-refundable
application fee of $85.00 at the time of enrollment.
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*Overall Placement Rate: Program has not been in place long enough to have graduates during the most
recent reporting period
Note: The placement rate was calculated using the accrediting agency formula
MASSAGE THERAPY PROGRAM
ESI Massage Therapy Philosophy
ESI’s highly trained faculty is dedicated to creating a safe, nurturing and relaxed learning environment which
honors the diversity and unique gifts each student possesses. We provide a program of educational excellence
which combines the classical European traditions of massage with modern American scientific technologies.
We believe that human beings excel when encouraged to be fully who they are. Our staff maintains high
standards of integrity, character, and ethics, while cultivating these qualities in each one of our students. The
program provided by ESI will insure our students are equipped with the required skills to pass the state board
examination and prepare them to excel in their professional careers.
Educational Goals and Objectives
The school’s primary goal is to prepare each student to meet and exceed the requirements of the Georgia
State Board of Cosmetology and the Georgia State Board of Massage Therapy. Our school’s instructional
environment fosters a solid foundation in the practice of massage therapy by providing theory, instructor/guest
demonstrations, guided practice and clinic experience under instructor supervision, that prepare students to
fully comprehend body systems. Students have the opportunity to explore many different hands-on techniques
of holistic bodywork that will educate their clients and guests better understand how massage therapy can
improve health and emotional well-being. Our staff strives to develop each student’s special talents and
abilities into a deeper understanding of the art of massage therapy and other natural healing modalities by
adhering to the following objectives:
•
To provide each student with a quality learning environment.
•
To employ faculty and staff who are dedicated health practitioners or massage therapists and who
possess exemplary educational and ethical standards.
•
To provide an educational experience consisting of the art, science, practice and ethics of massage
therapy.
•
To provide every student with a wide range of academic and career enhancement opportunities.
•
To encourage personal growth, self-awareness, and respect among faculty and students.
Massage Therapy Course:
(125) hours of in-class supervised instruction in human anatomy, physiology and kinesiology
(40) Hours of in-class supervised instruction in pathology;
(200) in massage therapy theory, technique and practice, which must include in-class supervised instruction of
clinical techniques and hands-on clinical practice and must include, at a minimum, the following subject
matters: effleurage/gliding; petrissage/kneading; compression; friction, tapotement/percussion; vibration;
direct pressure; superficial warming techniques; pumping; stretching; jostling; shaking; rocking;
(125) hours of in-class supervised instruction in contraindications, benefits, universal precautions, body
mechanics, massage history, client data collection, documentation, and legalities of massage, professional
standards including draping and modesty, therapeutic relationships and communications;
(10) Hours of in-class supervised instruction in ethics and business (to include a minimum of six (6) hours in ethics)
(8) Hours: CPR/AED Certification
(10) Hours Chair Massage
(20) Hours Deep Tissue Massage Technique
(75) Hours Neuro Muscular Technique/Trigger Point/ Sports Massage
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(21) Hours intro to Reflexology (Hands, Foot)
(12) Hours Intro to Aromatherapy
(60) Hrs Intro to eastern theory and practice – Shiatsu (8), Thai (35), Aruvedic (4), Meridian Body Therapy (13)
(4) Hours massage in medicine
(16) Hours Hydro Therapy, Spa Therapies
(16) Hours Prenatal massage
(8) Hours Lymphatic drainage
Level 1: Theory 375 Hours
Theory
Demonstrations/Clinic/Hands On
History Overview of Massage
Distribute Intro. Packet (Forms, procedures,
etc.) Review State Board Laws & Rules, unpack
kit, History of massage
Requirements for the Practice of Therapeutic
Massage
State Guidelines, Industry and Business Controls
Scope of Practice, license they are the law,
Educational Requirements, Health
Requirements, License versus certification.
Reasons why licenses can be revoked,
suspended or canceled.
Professional Ethics for Massage Therapists
Code of ethics, Boundaries, Ethical touch,
supervision, Ethical business practices,
communication skills, building a professional
image, your business name.
Overview
Relationship & Definition of A&P, Physiologic
changes during disease, The role of therapeutic
massage in stress pain, and the pain-spasmpain cycle. Medical & anatomic terminology
Effects benefits, indications & Contra
indications of Massage
Effect & benefits of massage, conditions and
contraindications of massage, endangerment
sites.
Human A&P/ Kinesiology
Cells, Enzymes, Tissues & Systems, Structure,
Body cavities and organs, Terms, Joints,
Movement, Major Muscles, Posture
Equipment & Products
Equipment, massage room, place of business
Sanitation & Safety Practices
First Aid- CPR/AED Certification, Path of disease
& infection, maintaining sanitary conditions,
summary of precautions, safety practices,
universal Precautions, Sanitary conditions,
Personal Hygiene.
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Consultation & Documentation
Draping & Client Consultation, intake &
medical forms, body diagrams, preliminary
assessment, develop a treatment plan,
informed consent, SOAP notes, updating
charts.
Classical Massage Movements
Classification, understanding, description &
application of Massage movements, ouch,
gliding, kneading, friction, percussion, joint
movements, rhythm & pressure in massage
Application of Massage Technique
Chair Massage, building strength and flexibility
in your hands, body mechanics, posture, table
mechanics, exercises for strength, professional
rules.
Massage in the Spa Setting
Spa massage, aromatherapy, exfoliation, body
wraps, spa policies, specialized equipment,
customer service, employment opportunities,
advancing your career.
Procedures for Complete Body Massages
Preparing, assisting and positioning the client,
draping procedures and methods, table
mechanics, Maintaining contact with client,
procedure for professional massage.
*POWER TEST 1
Skills Assessment 1 (Practical Examination)Holistic Massage
*Power Test 1 – Test students on comprehension
of all theory chapters covered in level I.
Practical: Holistic Massage
Level 2: 375 Hours
Clinical Massage Techniques
Neuromuscular therapies, trigger-point therapy,
muscle energy technique, position release,
myofascial release, deep tissue techniques,
craniosacral therapy, deep tissue massage.
Hydrotherapy
History & Terms, Practical Application,
Indications & Contraindications, Temperatures.
Unfavorable Reactions, Physical Modalities,
Equipment, Cryotherapy.
Lymph Massage
Lymph Massage application & Procedure
Therapeutic Procedure
Client intake, assessment, observation, other
orthopedic tests, soft tissue barriers, palpation
skills, acute and chronic conditions, the role of
continuing educations.
Athletic Sports Massage
Purpose & Applications of Athletic Sports
Massage, Contraindications.
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Massage in Medicine
Alternative & Complimentary medicine,
integrative medicine, chiropractic and
massage, hospital based massage, massage as
medicine, insurance reimbursed for massage.
Massage for Special Populations
Pre Natal Massage, Infant Massage, children &
elderly massage, Clients with disabilities,
massage for the critically ill, precautions for
working with HIV/AIDS infected clients.
Other Therapies
Chair Massage, Reflexology, Energetic
Manipulations, Other Energy Therapy, Chakra
Energy Work, Additional Somatic Therapy
Business Practices
Attitude,, self-image, public image, business
planning, business operations, startup costs,
business location, licenses and permits,
protecting your business, planning the physical
layout, setting your fees, marketing, laws, hiring
employees. Career Path, Business PlanProjects, Career Path
POWER TEST II
Skills Assessment II practical examination
Student to choose 1 Elective for Final Practical
Exam
**Written ASSESSMENT Level 2
Practical Exam – Student to choose 1: Chair
Massage, Thai Massage, Aromatherapy,
Reflexology, Stone Massage, Lymphatic
Drainage
Exit Projects
Provide Guidelines/due dates, etc. for “exit
projects”
MBLEX Prep
Exam Prep
EXIT REVIEW
Exam Prep
GRADUATION
*Power Test II - Test students on comprehension of all theory chapters covered in level 1 & 2.
PLEASE NOTE: Educational Field trips will be scheduled according to availability. Student competitions will be
introduced periodically to satisfy State credit requirements; guest speakers will be scheduled to provide
supplemental expertise, as needed.
SAP The Massage Program requires that each student have a minimum grade of 70% and the student have a
minimum attendance of 70% in order to receive credit/hours in massage therapy related course and clinical
work.
The ratio of students to faculty in the lab/clinical/community area shall not exceed 20 students to 1 instructor
with no more than 10 student therapists and 10 students serving as clients. Lecture classes are not subject to this
ratio.
Sign Offs (104) Application Credits
Level One
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40 Swedish massage
5 Chair Massage
Level Two
10 Deep Tissue
10 Neuro Muscular
15 Spa Therapies (2 salt scrub, 4 Mud Wrap, 8 Hot Stone, 1 Hydrotherapy) 3 Lymphatic drainage
4 Aromatherapy
3 Shiatsu
6 Reflexology (4 foot, 2 hand) 4 Thai Massage
4 Pre Natal
COST OF ATTENDANCE FOR THE ENTIRE PROGRAM:
Tuition Fees Books & Supplies
Total $11445.00
$224.00
$1700.00(included in total tuition)
$13369.00
* Total Tuition includes kit - ONCE YOU HAVE RECEIVED YOUR KIT, IT IS NON-RETURNABLE
All students, regardless of the type of aid received or payment plans are expected to pay the non-refundable
application fee of $85.00 at the time of enrollment.
*Overall Placement Rate: Program has not been in place long enough to have graduates during the most
recent reporting period
Note: The placement rate was calculated using the accrediting agency formula
Admissions
Entrance Requirements
The Elaine Sterling Institute admits as students only persons having one of the following:
•
A copy of Social Security card
•
Proof of legal residency for foreign students (green card)
•
A copy of driver’s license, state issued id card, official birth certificate or U.S. passport
•
A high school diploma accredited by an agency authorized by the US Department of Education
•
Through investigation into the validity and accuracy of the diploma will be executed
•
If the diploma is proven to be invalid documentation, the student will be dismissed from school and
appropriate charges or refunds of tuition payments and/or Title IV funding resulting in overpayments will
be initiated.
•
A GED (General Equivalency Diploma) accredited by an agency authorized by the US Department of
Education
•
CONDITIONAL ENROLLMENT: if appropriate documentation cannot be gathered prior to enrollment,
conditional enrollment may be granted by the School Administrator. If the student enters enrollment
under this condition, Title IV funding will be disallowed until appropriate documentation can be
obtained.
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New Students
After an interview with an admissions representative, the prospective student will tour the facility and complete
a pre-enrollment checklist. The admissions process proceeds with the completion of pre-entrance forms
including an enrollment agreement and interview (in person or on the phone by the school director).
Accepted students will be notified of orientation for new students (attendance at which is required for all
students) held on or before the start of classes to introduce the student with the opportunities and policies of
the Institute.
Students are required to write a 250 word essay on why ESI is the right school for their esthetic or nail care
education.
Re Admission
ESI reserves its right to refuse readmission to any student who has withdrawn and requests readmission.
Former Students
Reentering students will be charged at the current tuition rates for newly entering students. Amounts paid
during their first period of enrollment will be credited to this account. If the student reenters within twelve
months of the withdrawal, the registration fee will be waived; however, a reentry fee of $100.00 is charged. Any
outstanding tuition must be paid in full before consideration for re enrollment
GED certification
Please see your admissions representative for information regarding online GED prep courses. There is no online
GED Test. The GED Test must be taken in person at a location approved by the state. Your admissions
representative can provide more information regarding costs and test dates or you may refer to the adult
school location in your area listed below:
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Georgia GED Administrator
Ms. Kimberly Lee
Director, Assessment, Evaluation and GED
Administrator
Georgia Department of Technical and Adult
Education
1800 Century Place NE, Suite 555
Atlanta, GA 30345-4304
(404) 679-1621
Georgia GED Locations by City
Douglas County Campus of West Central Technical
College
4600 Timber Ridge Drive
Douglasville, GA 30135
770-838-3192
Conyers Georgia GED Testing Locations
Rockdale County Jail
911 Chambers Drive
Conyers, GA 30012
770-929-0067 x235
North Metro Technical College
5198 Ross Road
Acworth, GA 30102
770-387-4032
Rockdale/DeKalb Probation Detention Center
2165 Chambers Drive
Conyers, GA 30012
770-338-5777
Atlanta-Fulton County Public Library
One Margaret Mitchell Square
Atlanta, GA 30303
404-730-1837
Fulton County Board of Education Staff
Development
Center
3121 Norman Berry Drive
East Point, GA 30344
404-669-8094
Covington-Newton County Center
16200 Alcoy-Jersey Road, N.E.
Covington, GA 30209
404-297-9522
Lawrenceville Georgia GED Testing Locations
Gwinnett Technical College
5150 Sugar Loaf Pkwy
Lawrenceville, GA 30046
678-226-6323
Atlanta Technical College
1560 Metropolitan Pkwy
Atlanta, GA 30310-4446
404-225-4468
DeKalb County Jail
4425 Memorial Drive
Decatur, GA 30032
404-298-8179
Augusta Technical College
3116 Deans Bridge Road
Augusta, GA 30906
706-771-5710
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Griffin Georgia GED Testing Locations
Griffin Technical College
501 Varsity Road
Griffin, GA 30223
770-229-3178
Jonesboro Georgia GED Testing Locations
Clayton County Performing Art Center, GED Testing
2530 Mt. Zion Parkway
Jonesboro, GA 30236
404-608.7568
Marietta Georgia GED Testing Locations
Cobb County Adult Education Center
240 Barber Road
Marietta, GA 30060
678-594-8011 x247
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Transfer Student
Transfer Policy
The Elaine Sterling Institute will accept hours starting from 200 hours up to 500 hours. If a student has less than 200
hours he/she will be advised to start the program from the beginning. A student must have a 75% average or
better to be considered for admission.
If the transfer student cannot pass the entrance skills and theoretical competency test, that student must start
at the beginning of the program. An official transcript is required directly from the previous school’s admissions
office within 60 days of enrollment.
Transfer student must pay for the hours needed to complete the program and meet state board requirements.
The tuition does not include the student kit. Student may purchase items needed to complete the kit. Purchase
the entire ESI kit from us or use previous school kit.
The decision to accept the requested transfer of credits and hours rests solely with ESI. An evaluation of
competency is required by the student to demonstrate proficiency to our standards prior to any official
granting of transfer hour/credits.
Transfer of Credits
Transfer requirements from existing esthetician schools located in Georgia:
•
Official school transcript from previous esthetician school, stating hours and credits received
•
Copy of High School Diploma or GED
•
Copy of Driver’s License
Transfer from out-of-state school to ESI:
•
Official letter from the Georgia state board of cosmetology stating hours required
•
Official school transcript from previous esthetician school stating hours and credits received
•
Copy of High School Diploma, or GED
•
Copy of Driver’s License
The Elaine Sterling Institute admits as students only persons having one of the following:
•
A copy of Social Security card
•
Proof of legal residency for foreign students (green card)
•
A copy of driver’s license, state issued id card, official birth certificate or U.S. passport
•
A high school diploma accredited by an agency authorized by the US Department of Education
•
Through investigation into the validity and accuracy of the diploma will be executed
•
If the diploma is proven to be invalid documentation, the student will be dismissed from school and
appropriate charges or refunds of tuition payments and/or Title IV funding resulting in overpayments will
be initiated.
•
A GED (General Equivalency Diploma) accredited by an agency authorized by the US Department of
Education
•
CONDITIONAL ENROLLMENT: if appropriate documentation cannot be gathered prior to enrollment,
conditional enrollment may be granted by the School Administrator. If the student enters enrollment
under this condition, Title IV funding will be disallowed until appropriate documentation can be
obtained.
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Financial Aid
Financial Aid Policies and Procedures
School Federal Title IV Eligibility
The Elaine Sterling Institute is eligible for, and may participate in, certain Federal Title IV programs of aid for
education, including the Pell Grant and the Direct Loan Program, which includes student and parent loans. ESI
is authorized under Federal law to enroll eligible non-immigrant alien students; social security beneficiaries and
students as vocational rehabilitation participants.
Federal Financial Aid Programs – General Information
Federal financial aid is available to those who qualify under the guidelines of the U.S. Department of Education.
Student aid is awarded on the basis of the applicant’s need. Factors such as income, assets and family size are
all considered in determining the applicant’s need. ESI participates in the following federal financial aid
programs:
•
Government Direct Student Loans
•
The Pell Grant Program
•
Government Direct Parent Plus Loans for Undergraduate Students
Eligibility Requirements
In general an applicant may be eligible for Federal Title IV programs if she/he meets the requirements listed
below. The applicant must be:
•
Be enrolled at least half time as a regular student in an eligible program. (Pell Grant is an exception)
•
Not owed a refund on a Pell Grant or a federally-guaranteed student loan.
•
Certain male students who are at least 18 years old and not currently a member of the armed forces
must be registered with selective service to receive Title IV funds and possibly may be required to
provide proof of registration. (for males between the ages of 18-25)
•
Demonstrate financial need; this means that your cost of education is greater than your estimated
family contribution (Unsubsidized Loan in the exception – not based on need)
•
Be a student enrolled or accepted for enrollment in an eligible program at an eligible institution
•
Have a high school diploma or a GED certificate or complete his or her state’s requirements applicable
to home schooling
•
Not be simultaneously enrolled in elementary or secondary school
•
Be a U.S. citizen or national, or an eligible non-citizen
•
Have a valid, correct Social Security Number (SSN)
•
Not be in default of a Federal loan or owe an overpayment on a federal grant or Federal Perkins Loan
•
Not have borrowed in excess of the annual or aggregate loan limits
•
Not have property subject to a lien for a debt owed to the U.S.
•
Be in good academic standing and maintaining satisfactory progress towards his/her course of study.
•
Not be convicted of possessing or selling illegal drugs while receiving financial aid
•
Provide documentation to verify the information on the FAFSA if it’s requested
The Pell Grant Program
A grant is an award of federal financial aid which does not require repayment by the recipient. The A grant is
an award of federal financial aid which does not require repayment by the recipient. The Pell Grant is an
entitlement program and the recipient will receive the grant provided qualification is met. The amount of the
award is based on the U.S. Department of Education’s determination of the student’s need.
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Applying for a Pell Grant:
The necessary forms are available from the financial aid office at ESI or online at www.fafsa.gov.
The FAFSA (Free Application for federal student aid) form must be completed by the student and returned to
the ESI financial office or the student may complete the FAFSA online and submit it using the ESI School Code
042045. The forms must be completed accurately and submitted timely. Students are responsible for checking
the status of the application for processing. Each student will be assigned a PIN (Personal Identification
Number) number for federal financial aid by the U.S. Department of Education.
Re-applying for a Pell Grant
Federal financial aid does not automatically continue from one award year to the next. Student must re-apply
every year if additional financial is needed. There are very specific deadlines that must be met in order to
qualify. Students should visit the website above or contact the ESI financial aid office for these dates. The
award year for Federal Title IV programs is July 1 – June 30.
Direct Student Loan Programs
Government loans can be an integral part of a complete student aid package. The loans are made by the
government to the student by the U.S. Department of Education. Some federal loans will only be given to those
students who demonstrate a financial need. There are different kinds of federal student loans, but one thing
most of them have in common is that borrowers must maintain at least half time student status to remain
eligible. If for some reason a student’s course load falls under half of a full-time status, the student will be
required to begin repaying the money after the grace period has expired. Student must repay the loans
borrowed regardless of whether the student completes the program, receives a job or likes the program.
A student must complete the FASFA to prove financial need for qualification for government direct loans.
Direct loans are either subsidized or unsubsidized. Subsidized loans mean the federal government pays the
interest while you’re in college, and for six months after a student’s last date of full-time attendance. For
unsubsidized loans, the borrower becomes liable for the interest immediately upon taking out the loan. Interest
payments can be made in school, or the borrower may choose to defer the interest payments until graduation
or the last day of attendance and begin paying off the principal as well as the interest. Direct loans are not
made by the college; rather, the money is borrowed directly from the U.S. Department of Education.
Parents of dependent undergraduate students may take out loans to help their children get an education.
These are called PLUS Loans and the borrower must have good credit. PLUS Loans can be used to cover the
difference between the cost of a child’s college, and the total of all other financial aid they receive.
Dependent students whose parents are denied a PLUS loan based on credit, or independent students, are
eligible for additional unsubsidized Stafford Loan.
ENTRANCE COUNSELING
The School counsels each student regarding loan indebtedness and gives each student an entrance test to
make sure the student understands the obligation, the amount borrowed and the student’s rights and
responsibilities regarding repayment. Confirmation from the online testing site at www.studentloans.gov must
be included in the student’s financial file.
Verification for Financial Aid Students
Students may be selected for verification by the U.S. Department of Education or those with conflicting
information in their records will be required to submit supporting documentation. In most cases, the required
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documentation consists of the following and, any conflicting information in the student’s file must be resolved
before any financial aid may be disbursed, regardless of the student’s verification status.
Using the IRS Data Retrieval Tool will in some cases eliminate necessity for verification.
School’s Verification Policy
Individual Student Information Records (ISIR) selected for verification is verified using the Department of
Education Worksheet(s) for dependent and independent students.
Deadline for students to submit documentation - Students must submit required documentation to the school’s
financial aid office before any disbursements of Title IV funds requested but no later than 30 days after starting
school. The only exceptions will be in the cases of any delays that are outside the control of the student, in the
school’s opinion, in which case the school will extend the deadline to up to an additional 30 days.
Consequences for failure to meet deadline for submitting documentation - A student that fails to meet the
school’s deadline for required documentation as defined above will be given the option to continue in school
as a private, paying student or withdraw from the school. The student will be responsible for any tuition charges
earned and future tuition charges if they remain in school. A student that drops from the school will be
responsible for tuition charges up to the date that the school is aware that the student is terminating the school.
Method of notifying student of award changes due to verification process – If a student’s award changes due
to the verification process, the student will be contacted if they are currently attending school to meet with the
FAO to resolve any award changes prior to the school disbursing any funds. If the student has not started
classes, the student will be contacted by the FAO (Financial Aid Office) to arrange for the student to either
meet personally with the FAO (Financial Aid Office) or to provide the necessary information to complete the
verification process and to resubmit the application, if necessary.
Required correction procedures for students
Any corrections to the application due to the verification process must include:
•
Copy of corrected documents, if applicable
•
Clarification of any incorrect information
•
Initials on ISIR of changes if new ISIR is not needed
•
Students will be advised on
•
Documents that are required for verification
•
Deadlines required to submit documentation
•
Consequences of missing required deadlines
Verification exclusions
Certain applicants may be eligible for exclusion to the verification process. These exclusions will be limited to
those listed in the Verification Guide only. Items to be verified:
•
Household size
•
Number enrolled in college
•
Adjusted Gross Income by presenting either a Tax Transcript or original signed tax return
•
U.S. Tax paid
•
SNAP 12/13
•
Certain untaxed income and benefits
Eligibility
Students must meet the following minimum requirements to remain eligible for federal financial aid programs:
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Attendance and Satisfactory Academic Progress for Title IV and Cash Paying students
All student attendance hours are reported to the Department of Education and Georgia State Board of
Cosmetology. Students are required to attend class according to their scheduled hours. All scheduled hours are
based on full-time enrollment. Special schedules may be allowed with written approval of the School Director.
Hours include Saturday hours and students are expected to attend consistently. Students are expected to
notify the School of any absence, scheduled or unscheduled. Students who arrive late or leave early will lose all
clock hours for the day if the absence is unexcused. If the absence is excused, students will lose only actual
hours missed.
All students, including non-immigrant and non-Title IV eligible students, must maintain satisfactory academic
progress as outline below.
(1) ESI’s policy is as strict as the policy the institution applies to a student who is not receiving assistance under
the title IV, HEA programs;
(2) ESI’s policy provides for consistent application of standards to all students within categories of students, e.g.,
full-time, part-time
(3) ESI’s policy provides that a student’s academic progress is evaluated at the end of each payment period as
the esthetic program is either one academic year in length or shorter than an academic year. To make the
policy proactive and address issues and concerns prior to a warning being issued at period payment
deadlines, academic and attendance progress reports will be conducted by Instructors by the 5th of every
month. The progress report has all completed tests, hours and credits to date.
Payment periods, and satisfactory academic progress periods, are as follows:
Esthetician 1000 Program:
Periods:
1: when student reaches 450 clock hours
2: when student reaches 451 - 900 clock hours
3: when student reaches 901 – 1000 clock hours
SPECIAL GRADING CIRCUMSTANCES
The school does not have non-credit remedial courses, repetitions, or incompletes. A withdrawal is a withdrawal
from school and therefore, has no impact on satisfactory progress.
(4) ESI’s policy specifies the student must maintain a 75% grade average during the payment period measure
(5) ESI’s policy specifies a student must progress through his or her educational program by attending 67% of all
program hours to ensure that the student will complete the program within the maximum time frame, and
provides for measurement of the student’s progress at each evaluation, which specifies our institution
calculates the pace at which the student is progressing by dividing the cumulative number of hours the student
has successfully completed by the cumulative number of hours the student has attempted. All students must
complete the program within a maximum of 1.50% of the program length.
(6) A student’s GPA and pace of completion are affected by course Leave of Absence, withdrawals, or
transfers of credit from other institutions. Credit hours from another institution that are accepted toward the
student’s educational program must count as both attempted and completed hours.
(7) A Leave of Absence, only after reaching 250 hours, that is deemed Critical Care or Medical Emergency is
the only scenario where an Enrollment Agreement’s completion date may be altered as determined by the
School Director. Withdrawal from the program will necessitate review to calculate any necessary refunds of Title
IV funds to the Department of Education, further post-withdrawal disbursements to the student or monies owed
to the Institute.
(8) A student that falls below the minimum cumulative requirements at the end of the payment period will be
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placed on Academic Warning for the duration of one payment period. Warning status may be assigned
without an appeal or other action by the student. During this warning period, the student remains eligible for
Title IV federal financial aid and aid will be disbursed during this period. At the end of the Warning period: The
student must have met the minimum cumulative requirements to remain eligible to participate in federal
financial aid programs for the next payment period. Failure to meet the minimum cumulative requirements at
the end of the warning period will result in the student becoming being placed on Probation.
A student on financial aid probation may receive title IV, HEA program funds for one payment period. While a
student is on financial aid probation, ESI may require the student to fulfill specific terms and conditions such as
taking a reduced course load or enrolling in specific courses. At the end of one payment period on financial
aid probation, the student must meet the institution’s satisfactory academic progress standards or meet the
requirements of the academic plan developed by ESI and the student to qualify for further title IV, HEA program
funds.
APPEALS
(9) ESI permits a student to appeal a determination by the institution that he or she is not making satisfactory
academic progress and that the student may reestablish his or her eligibility to receive assistance under the title
IV, HEA programs or continuation of the program if not a Title IV recipient. (a) A student whose aid has been
terminated for not making progress or is being considered for release from the program for not making
progress, but, feels that there were mitigating circumstances may appeal to the school director. Student may
appeal the determination of satisfactory progress for either attendance or academic based upon extenuating
circumstances by writing to the school director at The Elaine Sterling Institute, 4840 Roswell Rd NE Building E Suite
201 Sandy Springs GA 30342. The written appeal must include the student’s name; Social security number,
student I.D. number and the reason for the appeal (Please include all supporting documentation).
Documentation of the mitigating circumstances must be included with the appeal. (Mitigating circumstances
include, but, are not limited to: illness or injury of student or a member of student’s immediate family; death in
the student’s immediate family; other trauma.) The student must state in the statement that these mitigating
circumstances will not hinder him/her ability to meet satisfactory progress and finish the program. The school
director must receive the written appeal within 10 business days of the termination from the program. Should a
student fail to appeal this decision, the decision to terminate will stand. An appeal hearing will take place
within (5) five days of receipt of the written appeal. This hearing will be attended by the student, parents/
guardian (if the student is a dependent minor), the student’s instructor and the school director. A decision on
the student’s appeal will be made within three (3) business days by the school director and will be
communicated to the student in writing. This decision will be final. Should the student prevail on his/her appeal
and to be determined as making satisfactory progress, the student will be automatically re-entered in the
course. (b) (10) ESI policy provides that we will notify the students of the results of an evaluation that impacts
the student’s eligibility for title IV, HEA program funds.
Reinstatement of Title IV Participation
A student’s aid may be reinstated only if they meet the standard above or win an appeal.
Students no longer eligible for federal financial aid will be responsible for tuition payments that may be due and
must set up a payment plan with the Bursar. If a student loses his/her federal financial aid eligibility and cannot
make tuition payments, he or she may be terminated from the program. It is possible to be reinstated to
participate in the Title IV aid programs at the School. That process includes the following:
A. IN SCHOOL STUDENTS:
Approval by the Appeals Committee as described in the Appeal Process. The Appeals Committee may choose
one or more of the following options:
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1. Based on extenuating circumstances, continuation of participation in the program with no restrictions other
the regular Satisfactory Progress Policy.
2. Based on extenuating circumstances, continuation of participation in the program on a continued
probationary status with specific written requirements.
b. Students must explain what the circumstances where and that the circumstances will not hinder the student
in the future.
3. Denial of appeal and non-participation in Title IV programs.
B. OUT OF SCHOOL STUDENTS:
Students that terminate from the School either voluntary or involuntarily may be reinstated by the Appeal
Committee by attending a Change of Status Meeting under the following conditions:
1. The Appeals Committee has determined that necessary changes have been made by the student that will
allow the student to maintain satisfactory progress.
2. The Appeals Committee has determined that extenuating circumstances contributed to the lack of
satisfactory progress in the past are no longer prevention to the student in maintaining satisfactory progress in
the program.
a. Students must explain what the circumstances where and that the circumstances will not hinder the student
in the future.
3. No student will be reinstated if the Committee determines that the student’s termination was merely to usurp
the SAP procedures in order to continue to participate in the Title IV programs at the School
Exit Loan Counseling
The U.S. Department of Education requires that any student receiving a Direct Loan must receive loan
counseling prior to exiting the School for any reason. The student will be counseled at the time of withdrawal or
graduation regarding repayment amounts, refunds due (in the case of withdrawal) and estimated payment
schedules and monthly amounts due. NO FINAL TRANSCRIPTS WILL BE SENT UNTIL PROOF OF EXIT COUNSELING IS
PROVIDED An exit test is given at that time. If the student cannot be reached, this information will be mailed to
the student via certified mail.
Initial: ________________
Loan Default and Loan Deferment
All student loans must be repaid timely. A student who defaults on these loans will lose a professional license or
not be able to renew this license from year to year through the State Board of Cosmetology. Additionally,
access to additional grants and loans will be denied until the loan default status is removed. Contact the
school if you have questions, or need assistance and guidance on avoiding default. Keep the school informed,
at all times, of ad-dress and contact information as well as the lender, the U.S. Department of Education. Failure
to receive notification will not be an acceptable reason if the loan defaults (is not paid). The School, and the
Department of Education, will guide students who may be struggling to make payments.
Student loans are eligible for deferment when the borrower is enrolled in school as a full-time student. There are
other types of deferment for borrowers. Contact the financial aid office for more information. As with the Pell
Grant Program, students will need to complete a FAFSA to determine eligibility.
Initial: ________________
Loan Repayment
Students who receive Direct Loans must repay their loans even if the student fails to complete the program,
becomes dissatisfied with the program or fails to secure employment upon graduation.
Initial: ________________
Method of Payment for Tuition
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Federal Loans and Pell Grants are completed electronically from the Department of Education directly to the
School’s Federal Funds account. The student’s account is credited for each payment, and a receipt is
generated for the student and School records. Disbursements are made in two equal payments, each
dependent of the disbursement regulations of the Department of Education.
Students who elect not to participate in Federal programs, or are ineligible, are required to pay the tuition in full
on the first day of class or set up a monthly payment plan with the financial office. Students may pay the full
amount of the tuition by cash, check or credit card. When students pay entire tuition in the first week of school
there is no interest charged. The School offers payment plans for students with a need. Students who choose to
pay monthly payments will be assessed a flat monthly financing fee. The tuition must be paid in full by the end
of the scheduled graduation date and prior to the student being able to take the exit exam. All payments are
due on the 10th of every month. The first month is due on, or before, the first day of class regardless of the
monthly payment due date. Late fees of $20.00 are assessed for payments received after the 10th of each
month. Students are responsible to make payments timely and, may be dismissed from the program if the
scheduled payment is more than 30 days in arrears.
If using financial aid and are selected for verification, there will be a $250 fee that is applicable to tuition due if
verification is not cleared by 7 days before class start date in order to start class. All students, regardless of the
type of aid received or payment plans are expected to pay the non-refundable application fee of $85.00 at
the time of enrollment. The School has limited seats available in some of the programs and the registration fee
paid and all appropriate paperwork must be complete for a student to commence class. Students who do not
pay the deposit at the time of enrollment are at risk to have their enrollment canceled. Please contact the
school in the event this payment has not been made by New Student Orientation. The administration may elect
to set up alternate payment arrangements for students with financial need. A student’s failure to meet financial
obligations to the School may result in dismissal from the School.
Cash Paying Students
Payments are due by 10th of the month. Time clock will be blocked, no hours or credits will be issued until
payment is made.
Financial Responsibility
Students are required to meet all their financial responsibilities promptly. A student who is delinquent in their
financial obligations to ESI they will not be allowed to graduate, receive any official school transcripts, grade or
attendance reports until all financial obligations have been met.
Complete tuition charges are published in the student catalogue. Tuition is due at the beginning of the
program. Students who pay monthly installments those payments are due by the 10th of every month. Tuition
and fees are subject to change and students who choose to pay monthly will need to sign retail agreement
and be subject to monthly charges.
Initial: ________________
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Additional Charge Information
Extra Instructional Charges
There is a $10 charge to retake or to make-up a missed or failed written or practical examination. A 74% or
below constitutes a failing grade and requires a retake. No charge is administered with the first retake. In the
event coursework or clinic requirements are not completed within the period of their Enrollment Agreement the
student will be charged $11.98 per hour for esthetician students and $10 per hour for Nail Care students for all
remaining hours regardless of whether they complete remaining requirements or withdraw. The terms are
clearly stated on the tuition agreement. These additional charges will not be covered or paid for using Title IV
funds.
Tutoring
If any student has a need for academic tutoring, he or she should speak with his or her instructor. ESI will
attempt to provide or secure tutoring as needed. A tutor is available for a $20 an hour fee.
Make-up and Incomplete Course Fees
Making up chapter tests or practical examinations is not always possible. We will try our best to accommodate
you on a case by case basis. We will allow 3 makeup tests with NO CHARGE beyond that there is a $10 retake
fee for written examinations (chapter tests) No makeup tests for the skills assessments are permitted. If you miss
the skills assessment due to extenuating circumstances then you will remain in your level and take the practical
examination with that level. No students are permitted to move to the next level without completing all level
sign offs, practical, written examinations and must have the required amount of hours.
•
•
•
•
•
Students may attempt the test twice. If the second attempt is not successful then makeup tests are
facilitated on Friday afternoons and Saturday afternoons. If the 3rd attempt is not successful then a
charge of $10 will occur for additional attempts. There is a $10 charge to retake or to make-up
tests, meaning a missed test due to absence or retakes due to failure to meet the 75% pass mark
allotted for written examinations.
Retaking or making up a skills assessment due to absence: There will be a $20 an hour (approx. 4
hours is needed to facilitate and grade a skills assessment) for skills assessment retakes if permitted
by the School Director. These skills assessments can only be facilitated on a Monday if warranted
and by the discretion of the School Director.
In the event that program coursework, clinic requirements or clock hours are not completed within
the signed tuition agreement period the student will be charged $ 11.98 per hour for esthetician
students, $10.00 per hour Nail Care students and $15 per hour for Massage Therapy students.
Student is allowed 150% of the normal Program length to complete all coursework and clinic
requirements.
If a level assessment is missed; student will have to either wait until the next class level or pay a
hourly rate of $20 per hour for an instructor to administer the assessment
Making up tests and retakes:
1. Please request a makeup coursework form from your instructor
2. Take the form to the front desk to pay your fee. (If it is your 1-3rd times you still need to get the receipt from
the front desk) they will comp the payment and printout a receipt.
3. Bring the receipt & completed form back to your instructor and they will attached it to your makeup test.
4. You will be permitted to sit for the retake on a Make Up Sunday afternoon. (The afternoon instructor will
coordinate this)
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Refunds
ESI Student Refund Policy
Refund Policy for all programs
The School’s tuition refund for students who commence classes who incur a financial obligation to the School
covering a period for programs fifteen (15) months or less is listed below. The School complies with the Refund
Policy of the Council on Occupational Education for the 1000 clock hour Esthetician program, the 600 hour Nail
Care Program.
1. Refunds for Classes Canceled by the Institution If tuition and fees are collected in advance of the start date of a program and the institution cancels the class,
100% of the tuition and fees collected must be refunded. The student may elect to transfer the enrollment and
fees to the next class start date, if applicable.
2. Refunds for Students Who Withdraw On or Before the First Day of Class
If tuition and fees are collected in advance of the start date of classes and the student does not begin classes
or withdraws on the first day of classes, no more than $100 of the tuition and fees may be retained by the
institution.
3. Refunds for Students Enrolled Prior to Visiting the School
Students who have not visited the school facility prior to enrollment will have the opportunity to withdraw,
without penalty, within three (3) days following either attendance at a regularly scheduled orientation or class;
or, following a tour of the facilities and inspection of the equipment.
4. Refunds for Withdrawal after Class Commences
Students who withdraw or are dismissed after the commencement of classes will receive a prorated refund
(minus the non-refundable application fee) according to the following refund schedule:
a) After three (3) business days from signing the enrollment agreement or the student completing no more than
five (5) percent of the program is refunded no less than ninety-five (95) percent of tuition;
b) The student completing more than five (5) percent but no more than ten (10) percent of the program is
refunded no less than ninety (90) percent of tuition;
c) The student completing more than ten (10) percent but no more that twenty-five (25) percent of the
program is refunded no less than seventy-five (75) percent of tuition;
d) The student completing more than twenty-five (25) percent but no more than fifty (50) percent of the
program is refunded no less than fifty (50) percent of tuition;
e) The student completing more than fifty (50) percent of the program is not due a refund.
COMPLETED HOURS
5 TO 10%
10 TO 24%
25% TO 49%
50% AND OVER 100%
OWED TO THE SCHOOL
10%
25%
50%
100%
All refunds due will be made no later than 30 days after formal withdrawal or date of determination of
withdrawal. The $85.00 registration fee is non-refundable. If the student owes additional monies to ESI, they are
given a period of 90 days to pay the balance. If unpaid by the completion of that time period, the student is
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sent to a collection agency. Initial: ________________
The refund policy is reasonable and proper for refunding unused portions of tuition, fees, or other charges in the
event a student withdraws from, is dismissed, or fails to begin a program of study. The refund policy is described
in the school catalog, student handbook, enrollment agreement and website. In the event of extenuating
circumstances such as student injury, prolonged illness or death, or other circumstances which prohibit
completion of the program of study the Executive Director will determine a settlement which is reasonable and
fair to the student and the Institute.
Refunds differ for VA benefit recipients
(Title 38 CFR 214255)
The school will refund the unused portion of prepaid tuition and fees on a pro rata basis. Any amount in excess
of $10.00 for an enrollment or registration fee will also be pro-rated.
Return to Title IV Program
Important Notice to All Federal Financial Aid Recipients: The federal Higher Education Act (HEA) of 1965 was
amended in 1998 and new regulations were established with regard to Title IV student financial aid programs.
Students earn their Title IV federal financial aid by attending class and if they are not enrolled long enough to
earn all of their aid, the ’unearned’ portion must be returned to the appropriate Title IV program.
Title IV financial aid programs include Federal Pell Grant, and Federal Stafford Loans. Only grants and loans are
affected by this policy.
The Return of Unearned Title IV Funds Policy applies if the student withdraws from, or ceases attending all
classes before the sixty percent point in the program. Students who are granted ‘Incomplete’ grades and do
not finish in accordance with school policy may also be subject to a Title IV Return calculation. Withdrawing
from all classes provides notification to the Admission’s Office of intent to withdraw from The Elaine Sterling
Institute. Completely withdrawing from or ceasing to attend may result in financial aid repayment.
Withdrawing may also affect future financial aid eligibility. Please speak to the financial aid administrator
before withdrawing from classes at ESI.
Withdrawal Information: Students cannot ‘earn’ all of their financial aid unless they attend and participate in
class for at least 60% of the program. This calculation counts all calendar days, including the first and last day of
each term, weekends and holidays. ESI and the student will be required to return to the federal aid programs
the amount of aid received in excess of the aid “earned” for the period the student remained enrolled. The
portion of financial aid grants and loans funded which must be returned to financial aid programs will be based
on the following components:
Date of withdrawal as determined by ESI based on one of the following:
The date the student drops from class as reported by the registrar, OR the midpoint of the program, if the
student doesn’t officially withdraw. Failing grades indicate an unofficial withdrawal.
Percentage of the enrollment period earned:
Divide the number of days attended by the number of days in the program (including weekends and holidays).
If official withdrawal occurs after the 60% date, the student has earned all of the financial aid received and no
refund will be required.
1.
Subtract the percentage earned from 100% to determine the percentage unearned.
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2.
3.
4.
5.
6.
Multiply the total federal aid received by the calculated percentage unearned. This reflects the total
amount of unearned federal aid.
Calculation of Institutional Return
Multiply the percent unearned by the institutional costs to determine the unearned institutional return.
Requires student repayment to ESI.
Calculation of Student Return
Subtract institutional return from the total amount of unearned federal aid. Requires student
repayment to Department of Education or Lender.
Unearned Title IV funds are returned to Title IV programs based on a federally mandated formula. Under this
formula, institutions are obligated to return unearned funds collected for institutional charges to the US
Department of Education and/or the student loan lender. Students are obligated to return unearned funds
beyond the institutional charges to the Department of Education.
When institutions have to return unearned Title IV funds from institutional charges, the money is returned to
programs in the following order: Unsubsidized Loan, Subsidized Loan, and Pell Grant, these unearned Title IV
funds are posted to the student’s ESI account and must be repaid.
When a student has to return unearned Title IV funds that he/she received beyond the institutional charges, the
money is returned to programs in the following order: Unsubsidized Loan, Subsidized Loan, and Pell Grant. Note
that student’s responsibility for repayment of unearned Title IV grant money is reduced by half.
If a student owes unearned Title IV funds from a federal loan, the money is repaid to the lender in accordance
with the terms and conditions of the promissory note.
The Institute is required to notify the student within 45 days of determining the student’s withdrawal of any
student portion of unearned Title IV funds from a federal grant. The student is allowed 45 days to repay the
amount to ESI who will forward the funds to the Department of Education. After that time payment
arrangements must be made with the U.S. Department of Education or eligibility for federal financial aid at any
higher education institution will be denied. The student also needs to repay to the institution the money that ESI
is required to return to the Department of Education for the unearned institutional charges.
The institutional charges (tuition and fees) incurred by the student are considered to be paid by Title IV funds for
the purpose of the formula, even if the institutional charges were directly paid by a source other than Title IV
funds.
Students can repay the student portion of federal loans under the terms and conditions of the promissory note
for the loan. However, the unearned portion of the loans that ESI must return is posted as a charge to the
student account and must be repaid.
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Student Resources
Student Store
The Elaine Sterling Institute has for your convenience a student store for you to be able to purchase esthetic
disposables and supplies at retail pricing.
Multimedia Center\Library
All student resources are available online through the student portal elainesterling.com/student-portal, Milady
Coursemate, Instructor Moodle site and ITEC e-learning portal.
Tablet Policy
The Elaine Sterling Institute will, in accordance with this policy, issue students a computer tablet for the primary
purpose of usage for their program of study at the Elaine Sterling Institute as part of their student kit. The student
is responsible for ensuring the appropriate use of the tablet device, as well as the security and safe keeping of
the tablet device as outlined in this policy.
Goals
•
Support students’ with electronic access
•
Management of print material costs
Eligibility
Students are eligible for the tablet once they are enrolled as a student at the Elaine Sterling Institute as part of
their student kit.
Use in Accordance with Elaine Sterling Institute Code of Conduct
No student is to use the tablet devices for the purpose of illegal transactions, harassment, or obscene behavior,
in accordance with other existing student policies
Student Responsibility
Tablet Devices are part of the student kit which is issued to the student once they are in level one. The tablets
must be used to conduct school studies and must be used appropriately, responsible, and ethically. The
following must be observed:
•
Tablet Devices must be treated, used, and safeguarded. If a student damages or loses a Tablet
Device, the student must notify their Instructor immediately and the student will be responsible for
supplying their own replacement.
•
No student is to use tablet devices for the purpose of illegal transactions, harassment, or obscene
behavior, in accordance with other existing student policies.
•
Tablet Devices must not be loaned to, or used by, others.
Replacement Equipment
The Elaine Sterling Institute is not held responsible, nor will the Institute replace equipment provided to a student
as part of the kit, that is lost, broken, or stolen. If the device is not working or determined to be damaged due to
manufacturer defect, the student must return the devise with original packaging and all cords, accessories and
components to Administration in order to receive a replacement if warranted.
Skin Care and Services
Students receive a 40% discount on Elaine Sterling Skin care retail products and 10% of boutique products while
enrolled as a student. Students’ immediate family receive 50% discount off spa services while the student is
enrolled in the Esthetician, Nail Care and Massage Therapy program. All graduates receive 50% of spa services
in the student clinic for life.
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Mannequin Heads
Mannequins are provided as part of the esthetician student kit. The mannequin head is utilized within the first
250 hours for practice of the cleansing routine, massage routine, basic facials and makeup applications. The
mannequin head is also used for state board review and preparations. Credits will only be given for
applications on the mannequin head during the first 250 hours of the program. Level 2 and 3 students will not
be able to receive credits for applications of makeup or facials on mannequin heads past 250 clock hours. We
advise our students to take the mannequin heads home once they move to level 2 so that they can practice
their hands on skills at home.
Performing Spa Services
Student perform spa services on clients in the student clinic once you have reached 250 hours as an Esthetician
student, 140 hours as a Nail Care student and 300 hours as a Massage Therapist student. You are a student not
an employee. You will not be paid for providing services to the public which is part of your course curriculum.
Advisement
Students are urged to seek assistance from those who are here to help. One should feel free to go to his/her
instructor or the director with any problems. Academic advisement is sometimes required when students
are having difficulties with their studies. If a student is placed on academic probation, advisement is required.
Disciplinary advisement is handled through the director’s office when behavioral problems arise in the
classroom or on the campus.
ESI Policies and Student Conduct
Policies of the Institute\Student Conduct
The Elaine Sterling Institute is renowned for providing superior education in an above industry standard training
facility. Students are required to behave in a professional manner on campus and when representing the
school on field trips. Any students found to have behaved in a manner that does not emulate our high
standards and is seen to be breaking any of the outlined policies defined in the student handbook below will
be counseled and if the misconduct is repetitive or deemed to be serious enough in nature, probation,
suspension or dismissal from the program may be necessary. In all cases the final decision will be made by the
school director.
•
No Food or Beverages allowed on the clinic floor.
•
Eating and drinking in designated areas only.
•
Smoking and the use of alcohol or drugs are not permitted on the school property.
•
No weapons allowed on school property.
•
You will be assigned spa management duties that include but not limited to dispensary duties, clean up,
laundry and guest services. These and other duties count as spa management credits and will be assigned
to you by an instructor. These activities teach you sanitation and safety procedures required in the work
place.
•
All state board of cosmetology sanitation and disinfection procedures are to be adhered to at all times.
•
You are expected to follow instructions given to you by your educators, staff members and student
instructors.
•
Students may not refuse to perform assigned spa services and or spa management duties. If the students
refuse to do spa services or any duties assigned by the instructor the student will be counseled and sent
home (no credits or hours will be allotted for that day). Repeat offenders may result in suspension or
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termination from the program.
•
Lockers are provided for the safe keeping of all personal belongings. The Institute is not responsible for any
loss, theft or damage to personal belongings.
•
Please park in designated “Student Parking” areas only. No one is to park in the 1 or 2 hour parking spaces.
•
Cell phones are to be turned off during school hours. ESI is a “NO PHONE ZONE”. Cell phone usage is
restricted to the CAFÉ only.
•
School uniform is to be worn at all times. If you come to school without uniform you may purchase a
replacement uniform at retail pricing or you will be sent home.
•
No chewing gum on school premises.
•
Alcohol or illegal substances are not permitted on the school premises at any time.
•
Students are prohibited from coming to school intoxicated. This type of behavior will result in immediate
suspension. A thorough investigation will take place and the offense may result in school suspension or
expulsion upon the discretion of the school director.
•
Student time sheets must remain in the school at all times. Students are not permitted to remove them from
the school.
•
Students may not bring their own products to school unless approved by school director
•
No clocking your fellow students in or out.
•
Students must clock out if leaving the school campus for breaks, lunch or any personal circumstances
•
Students are expected to behave professionally at all times
•
Profanity, gossip and or verbal abuse will not be tolerated
•
It is your responsibility to bring your tools and equipment needed contained in your student kit each day.
You will be sent home is your come to class unprepared and repetition of this behavior may result in
probation or suspension.
•
Lost items from your kit are to be replaced by the student. Replacement costs will be charged at regular
retail pricing.
•
Social visits are not permitted at any time. All guests are to check in at the front desk and are not permitted
to remain on campus unless receiving a service.
•
No nail polish, silk or acrylic nails to be worn at any time. (exception nail care students)
•
No jeans permitted
•
No Uggs
•
No Texting in classrooms or clinic floors
•
Phone usage in break areas only
•
No exposed piercings
•
Tattoos to be hidden to the best of the student’s ability
•
If ill and not capable to perform services, credits and duties on the clinic floor then you will be dismissed from
school. No hours or credits will be recorded for that day.
•
Clock in and out every day in a timely manner. Failure to clock in or out continuously may result in
disciplinary action
•
Timesheets to be totaled every day for that dates credits (do not leave the school without totaling your
timesheet) failure to total your timesheet may result in disciplinary action. They must be signed by the
attending instructor
•
Timesheets for the month are totaled the last day of the calendar month. It is the students' responsibility to
total the timesheets daily and then monthly. Failure to total your timesheets can result in disciplinary action.
•
Undisciplined behavior that is in direct violation of any or all of these guidelines may result in losing your hours
and or credits for that day. Continual disciplinary problems may result in suspension or dismissal from the
program.
•
You are a student not an employee. You will not be paid for providing services to the public which is part of
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your course curriculum
•
Once you have received your Student Kit, it is non-returnable even in the event of withdrawal or dismissal.
Drug Policy
The Elaine Sterling Institute is in full compliance with the Drug-free Schools and Communities Act Amendment of
1989 (Public Law 101-226); 49 Code of Federal Regulations, Part 40: Procedures for Workplace Drug and Alcohol
Testing; 49 Code of Federal Regulations, Part 382: Controlled Substances and Alcohol Use and Testing; and the
Omnibus Transportation Employee Testing Act of 1991; and is committed to a program that discourages the
illegal use and abuse of alcohol and controlled substances by students and employees.
ESI prohibits the unlawful possession, use, manufacture, distribution or dispensing of alcohol or controlled
substances by students or employees in ESI buildings, on grounds or property, or as part of any college activity.
Any full- or part-time student/employee found to be in violation of this policy is subject to disciplinary action in
accordance with the policies and laws of the college, the city, the county, the state and the federal
government. Students also are responsible for the actions of their guests.
Controlled substances include, but are not limited to, marijuana, cocaine, cocaine derivatives, heroin,
barbiturates, LSD, PCP, amphetamines, tranquilizers and inhalants.
Students and employees are to be aware that illegal manufacture, possession, use, distribution or dispensing of
controlled substances may subject individuals to criminal prosecution.
Bullying
The Elaine Sterling Institute takes harassment or bullying very seriously and may result in suspension or
termination
At present, no federal law directly addresses bullying. In some cases, bullying overlaps with discriminatory
harassment which is covered under federal civil rights laws enforced by the U.S. Department of Education (ED)
and the U.S. Department of Justice (DOJ). No matter what label is used (e.g., bullying, hazing, and teasing),
schools are obligated by these laws to address conduct that is:
Severe, pervasive or persistent
Creates a hostile environment at school. That is, it is sufficiently serious that it interferes with or limits a student’s
ability to participate in or benefit from the services, activities, or opportunities offered by a school
Based on a student’s race, color, national origin, sex, disability, or religion*
Although the US Department of Education, under Title VI of the Civil Rights Act of 1964 does not directly cover
religion, often religious based harassment is based on shared ancestry of ethnic characteristics which is
covered. The US Department of Justice has jurisdiction over religion under Title IV of the Civil Rights Act of 1964.
Field trips
Students will attend field trips throughout the programs. These field trips are community and spa industry related
excursions. Field trip waivers will be completed prior to the field trip. Any student who refuses to complete the
waiver will not be permitted to attend the industry outing. Students may not wear jeans on field trips. Business
casual attire, name badge and ESI pin to be worn at all times. Wearing inappropriate attire or displaying
inappropriate behavior will result in you being sent home, written up, and counselled and or suspension.
Dismissal from the school may be the result of such action.
Equipment
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All program equipment is part of the valuable training tools at The Elaine Sterling Institute; please report any
broken equipment to your instructor immediately. Please do not attempt to move or lift any equipment. Only
the Instructors and supervisors are permitted to move equipment. Misuse of any equipment will result in
disciplinary action.
Under no circumstances are students permitted to remove steamer jars from the steamers. All steamers are to
be filled from the top of the receptacle. Any student seen to be removing the jars and replacing them on their
own will be retrained and counseled. Student, staff and client safety is a priority at The Elaine Sterling institute
students requiring assistance with equipment must call upon the instructors immediately.
Sign Offs for Advanced Service treatments
Students that receive advanced services including microdermabrasion and or chemical peels are required to
sign an informed consent form prior to receiving this treatment from a fellow student. If the student wishes to
receive services outside the sign offs and practice times then there is a $5 product usage charge per service.
Gratuity
The Elaine Sterling Institute does not except tipping for spa services. We believe in a strong spa experience in a
professional learning environment. Teaching our students to give a high level of service to every client is our
utmost concern.
Attendance Policy/Tardiness
The Institute recognizes the correlation between attendance and student’s educational progress. Any class
session or activity missed, regardless of cause, reduces the opportunity for learning and may adversely affect a
student’s achievement in the course. Class attendance is required beginning with the first class meeting, and
students are expected to attend all class sessions for which they are registered. It is the responsibility of the
student to arrange to make up missed days because of legitimate class absences and to notify Administration
when an absence will occur. (See Student Make Up Absence Days Form) In order to make Satisfactory
Attendance Progress, a student must attend school as agreed upon in the Student Enrollment Agreement
leading to completion with the specified time frame while maintaining specific grade averages. Student has up
to 150% of program length to complete, but esthetician students will be charged $11.98 per hour, nail care
students $10 per hour and Massage Therapy students $15 per hour, for any hours exceeding their contracted
completion time.
The Instructor will send the tardy student directly to the Administration Office in Building D. Administration will
determine whether or not the tardiness is due to a valid reason which would make it excused or if it is
unexcused. Examples of an excused tardy are evidence of an accident or road work that impedes traffic, Dr.’s
appointment with a note. If administration deems the tardy Excused, the student will receive the clock hours
that they are clocked in for the day and credits for the day.
Examples of Unexcused tardy are heavy traffic, over sleeping, car trouble. If Administration deems the tardy
Unexcused the student will be sent home for the day and receive no clock hours or credits.
Tardiness (ALLOWED 3 TARDIES PRIOR TO CLOCK HOUR REMOVAL)
Full Time Day The school is open at 8:45 AM Tuesday – Friday and 8:00 AM on Saturday for the convenience and preparation
of the student
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•
•
•
You are tardy at 9:01 Tuesday – Friday and 8:31 AM on Saturday
You are blocked from receiving hours at 9:05 AM Tuesday – Friday and 8:35 AM on Saturdays. The
Instructors will have a form for you to complete concerning your tardiness which the student will turn
into Administration. Once reviewed, the Administration staff will determine whether the tardy is excused
or if the student will be sent home for the day. If it is excused, you will be given the exact hours you
were clocked in for, not the entire scheduled time of the class.
If you clock out prior to 4:00 PM Tuesday – Friday and 4:30 PM on Saturday, unless you have received
permission from Administration, you will not receive hours for that day.
Part Time Day
•
The school is open at 8:45 AM Tuesday – Friday and 8:00 AM on Saturday for the convenience and
•
•
•
preparation of the student
You are tardy at 9:01 Tuesday – Friday and 8:31 AM on Saturday
You are blocked from receiving hours at 9:05 AM Tuesday – Friday and 8:35 AM on Saturdays. The
Instructors will have a form for you to complete concerning your tardiness which the student will turn
into Administration. Once reviewed, the Administration staff will determine whether the tardy is excused
or if the student will be sent home for the day. If it is excused, you will be given the exact hours you
were clocked in for, not the entire scheduled time of the class.
If you clock out prior to 1:00 PM Tuesday – Friday and 4:30 PM on Saturday, unless you have received
permission from Administration, you will not receive hours for that day.
Part Time Evening
•
The school is open at 5:45 PM Tuesday – Thursday and 8:00 AM on Saturday for the convenience and
•
•
•
preparation of the student
You are tardy at 6:01 Tuesday – Thursday and 8:31 AM on Saturday
You are blocked from receiving hours at 6:05 PM Tuesday – Thursday and 8:35 AM on Saturdays. The
Instructors will have a form for you to complete concerning your tardiness which the student will turn
into Administration. Once reviewed, the Administration staff will determine whether the tardy is excused
or if the student will be sent home for the day. If it is excused, you will be given the exact hours you
were clocked in for, not the entire scheduled time of the class.
If you clock out prior to 9:30 PM Tuesday – Thursday and 4:30 PM on Saturday, unless you have received
permission from Administration, you will not receive hours for that day.
Nail Care Program
Part Time Evening –
•
The school is open at 5:45 PM Monday – Thursday and 8:00 AM on Saturday for the convenience and
preparation of the student
•
You are tardy at 6:01 Monday – Thursday and 8:31 AM on Saturday
•
You are blocked from receiving hours at 6:05 PM Monday – Thursday and 8:35 AM on Saturdays. The
Instructors will have a form for you to complete concerning your tardiness which the student will turn into
Administration. Once reviewed, the Administration staff will determine whether the tardy is excused or if
the student will be sent home for the day. If it is excused, you will be given the exact hours you were
clocked in for, not the entire scheduled time of the class.
•
If you clock out prior to 9:30 PM Monday – Thursday and 4:30 PM on Saturday, unless you have received
permission from Administration, you will not receive hours for that day.
Part Time Day –
•
The school is open at 8:45 AM Tuesday – Friday and 8:00 AM on Saturday for the convenience and
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•
•
•
preparation of the student
You are tardy at 9:01 Tuesday – Friday and 8:31 AM on Saturday
You are blocked from receiving hours at 9:05 AM Tuesday – Friday and 8:35 AM on Saturdays. The
Instructors will have a form for you to complete concerning your tardiness which the student will turn into
Administration. Once reviewed, the Administration staff will determine whether the tardy is excused or if
the student will be sent home for the day. If it is excused, you will be given the exact hours you were
clocked in for, not the entire scheduled time of the class.
If you clock out prior to 1:00 PM Tuesday – Friday and 4:30 PM on Saturday, unless you have received
permission from Administration, you will not receive hours for that day.
Attendance
Student’s attendance records are maintained and all hours and credits are reported to the State Board of
Cosmetology and other appropriate regulatory agencies on a regularly scheduled basis. Attendance is
evaluated monthly and students are required to maintain the following:
1. Students must maintain a 67% Attendance average of their scheduled classes. (VA students must maintain
an 80% attendance average)
2. Students who attended less than 67% of their scheduled classes will be counseled by their Instructor and
placed on an Attendance Warning.
3. Students who do not resume regular attendance will be placed on probation and may result in dismissal from
the Program and/or loss of Financial Aid funds
A student’s program of study will be considered terminated if more than fourteen (14) days have passed since
the last date of attendance at the school. EXCEPTION: Administration may make the decision to withdraw the
student with this poor attendance history if their presence at school remains sporadic and inconsistent. Due to
the circumstance that students are coming back to class just prior to the 14 day window for withdrawal, it may
be necessary to move forward with removing them from the program as positive improvement has not been
witnessed.
Level One students may not be absent for 7 days while in this phase of the program as a critical foundation is
laid for student' success during this initial period. Should a student be absent for 7 days, they will be required to
begin the program from the very beginning once again. As this will lengthen the student's time in the program,
it may mean additional charges for the extended time.
Note
Attendance is evaluated on a cumulative basis. At each evaluation, the attendance for the month will be
added to the attendance from the preceding months to determine whether the student will complete the
Program within the maximum time frame established in this policy.
Excused Absence
There may be times where excused absences are warranted such as an unavoidable health emergency. This
type of excused absence is only accepted if the student called the instructor and provides a written
explanation of the absence.
The following is considered an excused absence and proper documentation must be received within 24 hours
for the absence to be approved as excused:
Medical – hospitalization, doctor visit.
Funeral – death of an immediate family member to include Grandparents (any exception must be approved
by the School Director or Director of Education).
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Child care issues surrounding licensed day care rules for temperature of child. The day care must be licensed,
have more than the student’s child on site and the day care provider must provide written documentation.
The School Director and/or Director of Education may consider extenuating circumstances when determining
what constitutes an excused absence or the number allowed during a program.
Court dates and Jury Duty will be excused if proper documentation/summons is provided. Please give the
documentation to Administration prior to the scheduled date.
Unexcused Absence
Unexcused absence is defined as missing scheduled classes for a non-essential reason and not calling to report
the absence to the Instructor and Administration. It is the student’s responsibility to call the school if he/she
cannot attend. Any absence without pre-approval, evidence of the above mentioned excused reasons for
absence or proof of an emergency will not be accepted. (Doctor’s note, child’s dismissal from day care with
fever and death in the family are the only absences that will be considered excused) Each student is allowed 3
unexcused absences during their program. More than 3 unexcused absences will result in a $40 per day charge
for every unexcused absence if not made up within 30 days directly after the absence. IF THE STUDENT BUILDS A
BALANCE OF $250, THEY WILL NOT BE PERMITTED TO ATTEND CLASS UNTIL THE BALANCE IS PAID IN FULL. Any
course work or missing tests are subject to fees and charges as outlined in the handbook.
Excessive Absences
Absences that cause the student to drop below the required 67% average are considered excessive and will
be subject to disciplinary action and or termination. See Attendance section above.
A student’s program of study will be considered terminated if more than fourteen (14) days have passed since
the last date of attendance at the school. This will be classified as an Administrative Withdrawal and
calculations will be made to determine if the student owes the Institute tuition payments, whether refunds need
to be made to the Department of Education for Student Federal Aid or whether the student is owed a refund.
EXCEPTION: Administration may make the decision to withdraw the student with this poor attendance history if
their presence at school remains sporadic and inconsistent. Due to the circumstance that students are coming
back to class just prior to the 14 day window for withdrawal, it may be necessary to move forward with
removing them from the program as positive improvement has not been witnessed.
Level One students may not be absent for 7 days while in this phase of the program as a critical foundation is
laid for student' success during this initial period. Should a student be absent for 7 days, they will be required to
begin the program from the very beginning once again. As this will lengthen the student's time in the program,
it may mean additional charges for the extended time.
Make Up for absent days – Excused and Unexcused
If you are absent, you have the opportunity to make up the days missed prior to 30 days past the absences. If
unexcused absences are not made up within the 30 day window, there is a $40 absent fee that will be charged
to the student after your first 3 allowed Unexcused Absences.
Time options for Esthetician Makeup hours:
Part time day Esthetician students may extend their schedule to:
9:00 AM – 4:00 PM Tuesday – Friday
Wednesday or Thursday evenings 6:00 PM – 9:30 PM (must clock out at 4:00 PM and back in at 6:00)
Part time evening Esthetician students:
Tuesday – Friday
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9:00 AM – 4:00 PM or 9:00 AM - 1:00 PM
Full time Esthetician students:
6:00 PM – 9:30 PM Wednesday and Thursday
Time options for Nail Care Make up hours:
Part time day students may make up Monday, Wednesday or Thursday evenings 6:00PM to 9:30 PM. (must
clock out at 1p and back in 5:45 PM)
Part time evening students can make up from 9:00 AM- 1:00 PM Tuesday - Fridays.
You may make up on Saturdays or Make Up Sunday, which is the last Sunday of the Month, but you must stay
from 8:30AM-4:30PM
*FINANCIAL AID STUDENTS MAY NOT ACCELERATE THEIR HOURS, CAN ONLY MAKE UP DAYS FOR WHICH YOU
HAVE BEEN ABSENT
.
VETERANS ATTENDANCE POLICY
By authority of Title 38, United States Code 3685 21.4253 (d) and 3686 21.4254 (c)(14), the State Approving
Agency may set any additional reasonable criteria for approval of programs for veterans and other persons
eligible for VA education benefits (wherever the word “veteran” is used, it is intended to include all persons
receiving VA education benefits). The following Attendance Policy has been established to set minimum
standards of attendance for students enrolled in non-college degree (NCD) programs and receiving VA
education benefits, and Is considered reasonable additional criteria will become a part of 3686 approvals (if
institution’s existing attendance policy is more restrictive, then that policy will be used), will be listed as an
addendum to the institution’s catalog, bulletin, or handbook:
Veterans enrolled in NCD programs will be interrupted for unsatisfactory attendance when accumulated
absences, tardies, and class cuts exceed twenty (20) percent of class contact hours (if the institution’s existing
policy is more restrictive, then that policy will be used). The Interruption will be reported to the Department of
Veterans Affairs (VA) within 30 days of the veteran’s last date of attendance (use VA Form 22-1999b).
A veteran may be re-enrolled for benefits at the beginning of the term following interruption because of
unsatisfactory attendance only when the cause of unsatisfactory attendance has been removed. Once reenrolled, a veteran will be interrupted for unsatisfactory attendance when
Accumulated absences, tardiest, and class cuts exceed twenty (20) percent of the remaining contact hours (if
the institution’s existing policy is more restrictive, then that policy will be used). The interruption will be reported
to the Department of Veterans Affairs (VA) within 30 days of the veteran’s last date of attendance (used VA
Form 22-1999b).
Veterans interrupted a second time for unsatisfactory attendance shall not be allowed to re-enroll for VA
education benefits in the absence of mitigating circumstances.
Mitigating circumstances are issues which directly hinder a veteran’s pursuit of a course/program of study, and
which are judged to be beyond the student’s control. General categories of mitigating circumstances include
but are not limited to:
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•
•
•
•
Serious illness of the veteran.
Serious illness of death in the veteran’s immediate family
Emergency financial obligations or change of place of employment or work schedule which preclude
pursuit of the program/course.
Active duty military service, including active duty for training.
Institutions having a published “Leave of Absence Policy” should discontinue VA educational benefits (use VA
Form 22-1999b) while that student is on “official leave of absence.”
TERMINATIONS/SUSPENSIONS
The Elaine Sterling Institute reserves the right to terminate or place students on probation for the following:
•
Failure to adhere to any of the policies and procedures of the Elaine Sterling Institute and its
publications
•
Disruptive and or unacceptable behavior
•
Disorderly conduct that places the students, instructors or clients in harm’s way
•
Failure to meet the required school financial obligations
•
Not adhering to the dress code
•
Destruction of school property or supplies
•
Theft
•
Plagiarism
•
Unsatisfactory school attendance
•
Unsatisfactory academic performance
•
Falsification on time sheets or tests
•
Sharing test information
•
Failure to follow instructions given to you by an instructor
•
Refusing to perform assigned service or duties
Students that are on suspension will return upon the discretion of the School Director.
Grading System
An overall grade average of a 75% is required for satisfactory progress and for graduation.
90-100%
80-89%
75-79%
Below 74%
A = Excellent
B = Good
C = Average
F = Failing
If a grade of “F” is received on any tests or course work the student will be required to repeat the test or course
work until a passing grade is received. An automatic 10 points will be deducted from the test that is issued for
re-take.
Satisfactory progress:
Students have to maintain satisfactory progress at all times by holding a grade average of 75% (C) or better
and by attending at least 67% of the classes per month. A student may not take more than 1.5 times the
scheduled program length. Students must maintain a minimum grade of 75% in theory work and in practical
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\clinical assignments to be considered as maintaining satisfactory progress. Academic advisement
conferences are set up for students falling below the 75% grade average.
Satisfactory progress is evaluated monthly and a progress report is issued to the students by the 5th of every
month. Any student that does not meet the 67% attendance or 75% grade average will be placed on a
warning for the next month. If the minimum for attendance is not met at the end of the warning month, the
student will be placed on probation.
A student is expected to successfully complete at least 67% of all hours attempted. Attempted hours are those
hours available to the student from the first date of attendance. Transfer credits and grades of ‘F’ are not
counted successfully completed in determining progression towards completion.
Probation
Students failing to meet the requirements within the warning period will be placed on probation. Grades for
theory tests, skills assessments and attendance reports are used to evaluate the students’ academic and
attendance progress.
At the end of the probation period, the student’s progress will be re-evaluated. If the student is meeting the
minimum requirements in both academic and attendance, he/she is determined to be making satisfactory
progress. If the student fails to meet the minimum requirements, he/she may be suspended or terminated. No
more than (4) probationary periods may be allowed during the program. More than 4 probationary periods
may result in suspension or termination.
Appeal Process
Student may appeal the determination of satisfactory progress for either attendance or academic based upon
extenuating circumstances by writing to the school director at The Elaine Sterling Institute, 4840 Roswell Rd NE
Building E Suite 201 Sandy Springs GA 30342. The written appeal must include the student’s name; Social
security number, student I.D. number and the reason for the appeal (Please include all supporting
documentation). The school director must receive the written appeal within 10 business days of the termination
from the program. Should a student fail to appeal this decision, the decision to terminate will stand.
An appeal hearing will take place within (5) five days of receipt of the written appeal. This hearing will be
attended by the student, parents/guardian (if the student is a dependent minor), the student’s instructor and
the school director. A decision on the student’s appeal will be made within three (3) business days by the
school director and will be communicated to the student in writing. This decision will be final.
Should the student prevail on his/her appeal and to be determined as making satisfactory progress, the student
will be automatically re-entered in the course.
Grievance Procedure
ESI will make every attempt to deal with a student complaint at a school level and within 10 days of your
grievance. The immediate supervisor/instructor will mediate the initial stage. If the grievance is not handled to
the student’s satisfaction the school director will hear the grievance/complaint and read all related
documentation and evidence.
The student must fill out a student grievance form with all the relevant information relating to the complaint
clearly stated.
The Elaine Sterling Institute recognizes the right of the students to express their grievances and to seek a solution
concerning disagreements arising from relationships, school conditions, or differences of interpretation of school
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policy which might arise between the school and its students. In addition, grievances may be filed alleging
discrimination on the basis of race, color, religion, sex, sexual orientation, national origin, age, disability, and
status as a Vietnam era veteran.
Should a student, after oral discussion with their immediate Instructor, still feel that their rights under the school’s
policy have been violated, the student may originate a grievance within ten (10) days of the date the alleged
act in question occurred by presenting the facts in writing to the education director. The decision of such
official shall be made in writing to the student within ten (10) days after receipt of grievance.
Should the student decide the reply is unsatisfactory, the student shall, within five (5) days, submit an appeal to
the school director. The school director shall respond in writing to the grievance within five (5) days from the
date of the review. If the grievance is resolved, no further action will be necessary.
If the grievance is not satisfactorily resolved, the student may appeal within five (5) days after receipt of
response to the School Director for the purpose of reviewing the grievance. The decision of the School Director
shall be made in writing to the student within five (5) days after the date of the review.
Should the student decide that the reply of the School Director is unsatisfactory, a hearing will be scheduled as
soon as feasible after selection of advisory board\governing board members (at least 2 members) and the
school director will be present at the hearing. The hearing will include complete a record of the hearing before
it, including any exhibits or papers submitted to it in connection with the hearing and a complete record of any
testimony taken. Upon the rendering of its decision, the complete record shall be filed in the Office of the
School Director of ESI and shall be available to the student. The decision of the School Director and the
advisory committee is final.
Grievance Time Limits
The prescribed time limits may be extended by mutual agreement whenever necessary in order for these
provisions to be implemented. The interpretation of “days” within this section is to be normal workdays (Tuesday
through Friday) exclusive of official School holidays.
Every effort should be exhausted to handle grievances at the school level if the final findings and report form
the school director is not to the student’s satisfaction the student has the right to contact the NPEC and or COE
in writing.
Georgia State Board of Cosmetology
237 Coliseum Drive
Macon, GA 31217-3858
478-207-2440
Nonpublic Post-Secondary
Education Commission (NPEC)
2082 East Exchange Place
Suite 220
Tucker, GA 30084-5305
770-414-3300
COE (Council on Occupation Education)
Accrediting body
7840 Roswell Road Building 300, Suite 325 Atlanta, GA 30350
Phone (local): 770-396-3898
Phone: (toll-free) 800-917-2081
www.council.org
Leave of absence
ONE leave of absence may be granted to a student for emergency situations only (i.e. critical care) Leave of
absence may be granted to a student after 90 days of satisfactory attendance (67%), the student’s financial
ledger is up to date and paid and only after 250 hours have been completed. The Leave of Absence is dated
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for the last day of attendance for the student. A student may not exceed 60 calendar days during a 12 month
period. Additionally, the length of the LOA does NOT alter or lengthen the original Enrollment Agreement
completion date unless authorized by the Director. A leave of absence is conditional on the following
procedure in order for a leave of absence to be granted.
•
Student requests a leave of absence form
•
The student will be advised on the leave of absence policy and requirements for re-entry.
•
Leave of absence must be approved by the school director and financial services.
•
One week prior to re-entry date to the school the student must contact the school director or financial
services to confirm the date of re-entry or to request an extension if allowed or necessary. Failure to
return as scheduled or calls to request an extension may result in dismissal.
An amendment to the financial agreement will have to be signed stating your new graduation date based on
critical care cases only.
If the student taking the Leave of Absence is a Direct Loan recipient, there may be repayment grace period
consequences.
On a case by case basis, an extension of UP TO 60 calendar days may be granted by the Director of the
Institution. Reasons for this leave may include MEDICAL circumstances, Family Emergencies, etc. Notice must
be granted by the Director PRIOR to the completion of the original Leave of Absence.
Withdrawal Procedure
If a student withdraws from a course, either by his or her own choosing, by the instructor’s choice or through
Administrative Withdrawal, the nature of the withdrawal will be indicated on the appropriate form. Forms can
be obtained from the Admissions Representative or the Financial Aid Administrator. Once completed, the form
must be submitted to the Financial Aid Administrator and the School Director. A final transcript will be mailed to
you within 3 business days only once all student obligations, outstanding tuition and any additional charges
have been met. All outstanding tuition and/or fees need to be paid in full before an official school transcript will
be issued.
Parameters of the Administrative Withdrawal Policy
Student’s program of study is considered terminated if more than fourteen (14) days have passed since the last
date of Student’s actual attendance at the school. If a student has been written up for behavioral issues or
failure to adhere to any or all of the policies and procedures set out in the student handbook they may be
withdrawn from the program under administrative withdrawal parameters.
Dress Code Policy
Students daily grooming and dress is a direct reflection on our school and lays the foundation for professional
work ethics. We are proud of the level of educational excellence we provide at ESI therefore our daily
appearance and attire should reflect the same standards of excellence and professionalism. Failure to adhere
to the dress code will result in a student being sent home and no hours or credits will be allotted for that day.
Continual policy violations may result in further disciplinary action and or withdrawal from the program.
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•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
All-white scrub top, white or grey/charcoal/pewter scrub bottoms clean and well pressed. Clothing not
to be extremely tight with NO midriffs, lower backs and cleavage exposed.
ESI t-shirt can be worn with white or pewter-colored scrub pants NO OTHER COLORS ARE PERMITTED
NO logos or emblems on scrubs, jackets or T-shirts other than the official ESI logo.
Name badges and ESI pin to be worn at all times (lost and or stolen badges $15 charge for new
badge)
IF WEATHER IS INCLEMENT, JACKETS OR SWEATERS MUST BE PEWTER OR WHITE. No colors, color trim, or
writing.
Long-sleeved white or pewter (charcoal) t-shirt can be worn under scrub tops
No jeans
No sweats OR WORK OUT PANTS/YOGA PANTS OF ANY KIND
Closed-toed shoes (no sandals allowed) Clean and in good repair.
Business Casual attire during field trips (no jeans) you will be sent home.
Shoulder length hair to be tied up and away from the face.
No head coverings unless worn for religious reasons.
No hair accessories or bands unless grey or white
No polish, acrylic, French, American or silk nails permitted. (exception nail care students)
Uniform should be clean to emulate the professionalism of the industry.
If you come to school in your work clothes then please change first before clocking in.
Tattoos and Piercings
All visible tattoos are to be covered at all times.
All tongue and facial piercings are to be removed while on campus. No exceptions.
All visible body piercings to be covered up or removed.
Jewelry
Students are permitted to wear a necklace only if it is for religious purposes. The necklace must be unseen and
not inhibit your ability to perform services.
Stud earrings are permitted but NO MORE than 2 in each ear.
Watches and marriage/engagement rings are permitted however ESI is not responsible for loss, theft or
damage to any personal items including jewelry.
Hygiene
ESI Students are expected to meet hygiene requirements during regular class and spa hours for the duration of
their curriculum. Maintain personal cleanliness by bathing daily. Any noticeable odor will be addressed and
student may be asked to go home.
•
Oral hygiene (brushing of teeth) required.
•
Use deodorant / antiperspirant to minimize body odors.
•
No heavily scented perfumes, colognes and lotions. These can cause allergic reactions, migraines and
respiratory difficulty for some employees, students and clients.
•
Clean and trimmed fingernails (¼ inch long or less). No polish (No American or French tips, gels, acrylics
allowed)
•
Wash hands after eating, or using the restrooms.
•
Scrubs and uniforms must be washed regularly to prevent stains and odors.
Classroom and Clinic Behavior Policies
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All state board of cosmetology sanitation and disinfection procedures are to be adhered to at all time.
Lockers are provided for the safekeeping of all personal belongings
The Institute is not responsible for any loss, theft or damage to personal belongings
Combination locks may be rented for refundable deposit of $5
Students may not use their own lock on school lockers
Please park in designated “Student Parking” areas only
Clinic Floor
No personal belongings should be kept at workstations. The workstations belong to the school not the individual
student. The instructors will give you a list of daily duties. Failure to accept these duties will result in counseling,
suspension or dismissal as per the discretion of the school director. Please keep your work area clean at all
times. It is important to have a clean and sanitary school environment for students and clients.
Reception
Students must refrain and are forbidden from going behind the front desk and may not remove client files from
the filing cabinets. All food and drink at the front desk are for clients only.
Illness
*Flu-related absences:
In an effort to reduce the spread of the H1N1 virus, the Elaine Sterling Institute is implementing various protocols
suggested for colleges and universities by the Centers for Disease Control and Prevention. Students who
experience flu-like symptoms should not attempt to attend class until 24 hours after symptoms subside. Students
who miss class due to the flu virus must contact the school immediately, before class if possible but within 24
hours of the class meeting to discuss make up options if they are available. Students should ensure that all
absences are used wisely in case they become ill and need to miss class. Students who contract the flu virus
may be granted leniency with the attendance policy, (please supply doctor’s note to the school) but must
complete all required course assignments and attain all required learning outcomes. Individual circumstances
will be reviewed on a case-by-case basis by the school director.
Students with an illness or injury that restricts your ability to perform services and duties assigned by your
instructor will be sent home. ESI policy is “if you are too sick to work on clients, credits or perform class work then
you are not well enough to attend school. Students who have a temperature will be sent home immediately.
Non-discrimination Policy
The Elaine Sterling Institute is committed to the principle of equal employment and educational opportunities
for all. Per the Title 45, Pt A6 of the Code of Federal Regulations, ESI does not permit discrimination on the basis
of race, color, religion, sex, national origin, sexual orientation, age or handicap in the administration of any
educational programs or activity including participation in, or receiving the benefits or, admission to or
employment in such programs or activities.
Campus Security and Safety
It is imperative that students and employees of The Elaine Sterling Institute be protected in case of an
emergency. The Elaine Sterling Institute produces an Annual Crime Statics Report which is posted on our
website at elainesterling.com and also on the student portal. Additionally, once the report is produced the
students and staff will be updated on when and where the report is posted. The mission of this comprehensive
safety and security plan is to provide at a glance a course of action to be taken in the event of natural or other
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disasters, real, threatened, or impending danger. The use of this plan is for emergencies only (circumstances
that affect both the safety of persons and the Preservation of property.) Common sense should dictate the
reaction of staff to emergency situations. However, situations cannot always neatly be defined into a category
for which hard and fast guidelines can be drawn. Individual judgment will need to be exercised in given
situations. Continuing and meaningful efforts to prevent incidents that lead to emergency situations should be
the areas of greatest concern.
Emergency procedures are designed to provide guidance to those having responsibility for dissemination of
emergency procedures to their staffs. In addition, they must set up a clearly defined chain of command so the
safety procedures are carried out in case of their absence from the building.
Emergency Phone Numbers
LAW ENFORCEMENT___________________________911
FIRE DEPARTMENT______________________________911
AMBULANCE/MEDICAL_________________________911
North Side Hospital___________________1800.232.4636
Sandy Springs Fire Dept._______________ (770) 730-5600
Sandy Springs police Dept.____________ (770) 551-6900
CDC_________________________________1800.232.4636
Poison Control_______________________ (404) 851-8000
Tanner Real Estate___________________ (770) 945-1123
EMERGENCY CONTROL MEASURES
Chain of command
1. On duty supervisor should handle emergency or notify the School Director immediately.
2. If emergency is a serious medical problem or fire, call 911 and notify the school director immediately.
3. For facility maintenance issues contact tanner real estate.
4. If emergency is of a severe or critical nature notify the school director.
5. After taking the appropriate action as outlined in the Safety and Emergency Procedures section of the
Personnel Handbook, the supervisor must fill out an incident report and have witnesses verify situation.
Fire or impending danger
1. All students and staff evacuate the building by moving to the nearest exit.
2. All evacuated persons must report to the bottom parking lot by the far dumpster (away from the building to
allow ambulances and or fire trucks easy access to the main entrance of building E)
3. The supervisor on duty must call 911
4. The supervisor must take roll to account for all staff and students.
5. The school director must be called immediately to be apprised of the situation.
Tornado
1. Upon notification move all staff, instructors and students to the bottom floor into the interior hallway.
2. Remain in interior hallways until the ALL CLEAR is given.
Hurricane
1. The supervisor on duty will ensure that the local television station is monitored for upcoming safety
announcements from local government.
2. Staff and instructors will take necessary action to protect students and clients at all times
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3. Students and staff must adhere to travel warnings for driving to and from the school during inclement weather.
Severe Weather Warning
1. The school director will notify the local TV station upon school closing due to inclement weather.
2. If power outage occurs in extreme cold/hot weather:
a. Staff and instructors will ensure that all windows and doors are closed to prevent heat loss in cold weather
and that all doors and windows are open to allow for ventilation in hot weather.
b. If indoor temperature drops below 60 degrees F. or goes above 88 degrees F., notify the School Director and
tanner real estate immediately for additional instructions.
Violent Acts by a Group or Individual
Senior person closest to scene will notify the school director or supervisor on duty. The supervisor on duty is to
direct bystanders away from the immediate area and call the police (911).Dean and begin
Bomb Threat
1. Every threat is to be taken seriously.
2. Record the following information:
a. Time of call
b. Type of bomb
c. Location of bomb
d. Expected time of detonation
e. Voice (male or female)
f. Keep person on phone as long as possible. Ask why the bomb was placed and whom the caller wishes to
hurt.
3. Report incident to the School director or supervisor immediately.
4. School Director/Supervisor will contact 911 for bomb squad assistance.
Weather and School Closure
In the case of inclement weather or severe weather warning, check the local weather channel (WSB) for the
Elaine Sterling Institute to be listed in the school closings scroll. You may also refer to The Elaine Sterling Institute
Facebook profile for updated posts on future closings www.facebook.com/esiesthetics and/or the student
portal www.elainesterling.com/student-portal or www.myesicourse.com.
Graduation Requirements
Students are required to attend the state board review class and pass an exit exam in order to graduate from
ESI. Students may not graduate under 9 months of completion you must complete a 1000 clock hours and at
least 9 months of in school attendance. Students may not sit for the exit exam until all class work and
assignments have been handed in. In order to graduate, students must successfully complete the designated
Work assignments for the course in which he/she is enrolled. If the student has completed the required hours,
passed the final examinations with a 75% grade or better and after satisfying all financial obligations to the
school, the student will be considered a graduate and receive a certificate from ESI. All financial obligations
must be met before sitting for the school exit exam. Students are required to wear their scrubs to the state
board prep class and when sitting for the exit exam (no exceptions) students will be sent home if they do not
adhere to the dress code at all times.
Checklist for graduation
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1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
All tests completed
All Credits Completed
Machines sign off
Level one, two and three sign offs completed
Meeting with placement services. All contact information updated and current
Level three video completed
Spa brochure and floor layout project
Resume
All Tuition paid
Exit Counseling Completed
High School diploma, Driver's License and Social Security card copies in student's secured files.
Licensing requirements for GA
The Esthetician program, Massage Therapy program and the Nail Care program are licensed By the Georgia
State Board of Cosmetology and the Georgia State Board of Massage. Graduates are required to take and
pass the state exam in order to receive the state license. ESI will assist the graduate with filling out the
Paperwork for the examination.
State Licensing Disclaimer
The state may refuse to grant a license if a student has been convicted of a crime; committed any act
involving dishonesty, fraud, or deceit; or committed any act that, if committed by a licentiate of the business or
profession in question, would be grounds for the Georgia Board of Cosmetology to deny licensure. The Georgia
Board of Cosmetology may deny licensure on the grounds that the applicant knowingly made a false
statement of fact required to be revealed in the application for such license. Students who are not U .S. citizens
or who do not have documented authority to work in the United States will not be eligible to apply to take the
state licensure examination. Elaine Sterling Institute is not responsible for students denied licensure. If any of the
above applies to you please discuss your particular situation with the state board of cosmetology as they make
the final decision on a case by case basis.
Transcripts
Once all graduation requirements are fulfilled (see graduation Requirements) the student will receive one
transcript without charge. Additional transcripts will be provided for a fee of $15.00 each. In the Event of
withdrawal or termination, all financial obligations to the school must be completed before any transcript
information will be released.
Graduate Placement Assistance
The primary goal of ESI is to see that all students are successfully employed in the field for which they have
trained. To achieve this, ESI provides placement assistance upon graduation without additional charge. This
assistance is not given as an inducement to enroll, and no guarantee or representation of placement is made
or implied. Also, prior to graduating a mandatory exit Interview is required.
Legal and Collection Fees
If there is any legal action or arbitration between the parties arising out of this Agreement, the school, if it
prevails, shall be entitled to recover its reasonable attorney fees in addition to any relief in which it may be
entitled. Also the school shall be entitled to recover any attorney or collection agency fees and interest
associated with the collection of delinquent account of the student.
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I have received, read and understand the policies outlined in the student handbook
Student Name (print) _______________________________________________
Date: ____/____/______
Student sign________________________________________________________
The Elaine Sterling Institute adheres to all laws set by the Department of Education, The Council on Occupational Education and Georgia
State Board of Cosmetology. The handbook will be updated on a regular basis to remain compliant with these laws. School rules and
regulations are subject to updates and changes at any time. A copy of the latest version of handbook is available online at
www.elainesterling.com, the student portal, administration offices and instructor’s office.
The Elaine Sterling Institute is accredited by the Commission of the Council on Occupational Education.
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