Snap-on & Gateway Partnership
NC3 Certification Opportunities:
Industry Partnerships Leading To Industry
Credentials
• Around 2006 Gateway & Snap-on began
discussing a partnership model centered on
automotive diagnostics.
• Snap-on identified a skills gap: Auto
Technicians used at best 20-25% of their
advanced diagnostic tools’ features and
capabilities.
• Could this be increased to 70% or more?
Matt Janisin – NC3 Coordinator / Instructor Gateway Technical College
[email protected] 262-564-3942
• Solution: Horizon Center
February 2014
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Partnership Evolution: NC3
NC3 is . . .
• After the Horizon Center opening other colleges
and businesses began to look at this partnership
model.
• Increased interest required a separate
organization to spearhead the expansion and
facilitate future partnerships with new schools
and businesses.
A network of education providers and corporations that
supports, advances and validates
new and emerging technology skills
in the transportation, aviation and energy industries.
• In 2010 the National Coalition of Certification
Centers or NC3 was established. Non profit
separate company.
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Partner: Snap-On
Partner: TRANE
Trane
Working with Education for Over 75 Years
The World Leader in creating and sustaining safe,
comfortable and energy efficient environments
A Global Developer and Manufacturer
of tool, diagnostic, and equipment
solutions for professionals
“We are committed to supporting the education of
skilled technicians in order to promote continued
quality service industry wide.
“The time is now
for technical education in America.”
We also want to expand educational opportunities for
technicians. We believe our commitment to NC3 will
further both goals.”
Nick Pinchuk
Chairman & CEO Snapon Incorporated
NC3 Industry Partner/Advocate
Greg Josefchuk
Strategic Programs Leader, TRANE
NC3 is . . .
100+ NC3 Certification Centers
1 School in Oujda, Morocco, & 1 in Puerto Rico
NC3 is … 29 Leadership Members
29 Leadership Educational Institutions
Includes 2 State Board of Regents
Kansas Board
of Regents
Tennessee
Board of
Regents
NC3 is . . . 9 Member Organizations
Visionary Partner Organizations
The NC3 Vision
• Deployment of Industry-Recognized, Stackable
Credentials – Proven Model
• Replicable across Schools and Industries
• Creating a Strong Positive Feedback Loop
Excellent
Learning
Environment/
Practical Skills
Career
Employment
More
Students
NC3 Toolkit
• Online Certification Exam Site & Certification
Repository
– Industry Approved Assessment
– NC3Certs.com
• Online Curriculum Access
– nc3.net
• NC3 Instructor Training Series
(Train-the-Trainer)
Results
Over 15,000 Certifications Earned through 2013
What NC3 Certification is NOT . . .
• NC3 Certification is NOT:
– A Snap-on or Trane exclusive school (the
certification equipment is Snap-on and Trane,
everything else is school choice).
– Require a continuous investment in new
equipment (one time minimum purchase, to
certify unlimited number of students)
– A stand alone curriculum that replaces current
classes (specific equipment knowledge
currently taught, but now can be done at a
deeper level and with a certification
opportunity at the end.
What NC3 Certification Costs . .
• NC3 Certification Costs:
– Certification Equipment (your choice): One
Time upfront purchase
– Example Multimeter Certification Kit:
• 20-Multimeters & Leads, 20-Signal Boards, 1Wrapped and Foamed Toolbox, Curriculum & Exam
Site Access
Questions?
• Questions on who/what NC3 is and how it
started?
• Next Up: Certification Cost Structure
What NC3 Certification Costs . . .
• NC3 Certification Costs:
– Example Diagnostics: One Time Upfront
Equipment Cost
– 1 Time Required Training Attendance (1 week)
– If you certify students, attend training every
three years, you receive free YEARLY software
update for all diagnostic tools
Other Certification Options:
• Torque, Wheel Service (Balancer, Tire Changer,
Alignment), Diesel Pro-Link iQ
• Trane HVAC Building Performance
What NC3 Certification Costs . . .
• Partner Companies NC3 & School Relationship
– ShopKey5 & Pro NC3 License is 100 Users
(allow you to grant access to local high
schools)
– Snap-on provides free architectural consulting
for shop design and remodels. Trane supplies
similar information for HVAC labs.
– Provide full time people that travel to schools
to advise and work with administration, faculty,
and other potential industry partners when
requested
– Strong advocates, CEO on down, for Technical
Education
What NC3 Certification Costs . . .
• Partner Companies NC3 & School Relationship
– Snap-on sells the tools and equipment
• NC3 Partner pricing is the lowest price Snap-on
offers to any organization
– Snap-on and Trane donate over 100K to NC3 EACH
YEAR (Snap-on last year was 150K) to maintain
testing site and support and expand NC3 network of
colleges
– Snap-on and Trane pays to have the curriculum
developed (PPTs, Student Workbooks, and Instructor
Guides)
– Snap-on offers free diagnostic software updates
EACH YEAR for active NC3 schools
What NC3 Certification Costs . . .
• Partner Companies NC3 & School Relationship
– Strong advocates for Technical Education
– Snap-on CEO, Nick Pinchuk, is very supportive
of all technical education and has been quoted
in a number of publications regarding this
subject (see nc3.net media pages)
“The time is now
for technical education in America.”
Nick Pinchuk
Chairman & CEO Snapon Incorporated
NC3 Industry Partner/Advocate
Questions?
FAQ’s and Common Concerns
• Does the school have to use only/all Snap-on tools
• Questions on NC3 certification cost
structure?
• Next Up: FAQ’s and Common Concerns.
or Trane equiptment?
• Answer: No, only the equipment they wish to
certify students on needs to be from the partner
company.
• Does it hurt the student’s career aspects to learn
on only Snap-on or Trane equipment?
• “Tools & Equipment” have to be taught either way,
Traditionally taught in broad terms with little
depth of knowledge. New model: deeper
knowledge is easily transferable to other brands
and platforms.
FAQ’s and Common Concerns
FAQ’s and Common Concerns
• Does it hurt the student’s career aspects to learn
• Does this program aim to help students &
• Helps standardize the classroom; efficiency, greater
mastery of skills
• Snap-on: Frost & Sullivan (Market Research)
Normally report a 60-70% market share for Snap-on
in diagnostics. Odds are: of 10 shops 6-7 will have
some Snap-on equipment.
• Trane is a global leader in HVAC.
• Snap-on has been in business for over 90 years,
Trane over 100: Solid companies to build skills
around
• Answer:
on only Snap-on or Trane equipment?
Instructors or is it just more ROI for Snap-on?
– They do make money on the equipment sold to schools,
but NC3 is the lowest pricing they offer (lowest margin)
– They donate $100,000-150,000 PER YEAR, to NC3 to run
the testing site and support schools and instructors. NO
ADDITIONAL COST TO SCHOOLS TO ISSUE CERTIFICATIONS
(unlimited in number).
– They pay for the curriculum to be developed, reviewed, and
then authored into workbook/instructor guide form
FAQ’s and Common Concerns
FAQ’s and Common Concerns
• Does this program aim to help students &
• Does this program aim help students &
• Answer:
• Answer:
Instructors or is it just more ROI for Snap-on?
– They provide diagnostic schools with YEARLY FREE software
updates for all the tools they use in certification
– NC3 price for ShopKey5 & Pro includes 100 seats, so it can
be shared with local high schools.
Instructors or is it just more ROI for Snap-on?
– They support and sponsor NC3 Train-the-Trainer events
for instructors, but all proceeds go to NC3, not Snap-on.
– Separate from NC3, Snap-on is a supporter of WATDA
Scholarships, Skills-USA, and other educational endeavors
– Snap-on provides free architectural consulting for
shop design and remodels
– Provides 4 full time people that travel to schools to
advise and work with administration, faculty, and
other potential industry partners when requested
– Any significant ROI might come years later with the hope
that students who learn on Snap-on tools, will eventually
buy Snap-on tools. Same could be said for any school
vendor, not just in transportation (AutoCAD, Solid Works,
other software and hardware used in schools).
FAQ’s and Common Concerns
Questions?
–
• Does the curriculum fit within NATEF standards?
• Answer: Yes, there are NATEF standards requiring
students to use and learn about tools and
equipment such as multimeters, scan tools, lab
scopes, wheel service equipment, etc.
• These certification “modules” are able to integrated
into current course offerings and curriculum. We
sometimes refer to them “courses,” but they are
more like individual “units.”
• Topic – Lecture –
Practice –
Assessment
(DMM) – (Snap-on PPT) – Lab/NATEF - (NC3 Exam)
• Any other questions or concerns about
the partnership model?
• Next Up: Integration Example
Gateway NC3 Integration
Goals for the Gateway Automotive Program
Fall 2007 Certification Integration
• Increase Employability
• Increase Enrollment
Program Integration Example
Gateway Technical College
– Recruitment & Retention
Every school is different, make it fit your
local needs
• Increase Graduation Rate
• Overall Raise the Professionalism and
Expectations of Faculty & Students
Page 29
Gateway NC3 Integration
• To increase employability students need:
– Theory & Skills (Automotive Degree)
– Industry Driven Certifications (bridge over
lack of experience – NC3 Certifications
through Snap-on)
– Tools (technicians must bring their own tools
to the job – NC3/Snap-on Partnership)
Gateway NC3 Integration
• Theory & Skills (Automotive Degree)
– Gateway has had 2-Year Associate of Applied
Science Degree in Automotive Technology
from many years, needed updating.
– All colleges issue degrees . . . Next value
added step for the student . . . Distinguish a
Gateway Grad.
Gateway NC3 Integration
Gateway NC3 Integration
Employability: Industry Certifications
• Gateway integrated a number of certifications
into existing program classes
• Students leave with an
Associate Degree, 13
industry certifications, 3
additional training
certificates
• Bridge the experience
gap when leaving
education for the
workforce.
• Employability:
Tools & Equipment
• Snap-on 596
Meter
• Included in the
Electrical I class
• Student will be
Snap-on Certified
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Gateway NC3 Integration
Gateway NC3 Integration
• Employability: Tools
& Equipment
• Snap-on Ethos Plus
Diagnostic Tool
• Included in the
Engine Performance I
class
• Student will be Snapon Certified
• Employability:
Tools & Equipment
• Snap-on Tool Box
and Hand Tool Set
• Included in the
final class: Auto
Service Simulation
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Gateway NC3 Integration
Gateway NC3 Integration
Increase the Graduation Rate
• The combination of earning tools and
stackable industry credentials allow the
students to “see” what they are
accomplishing.
Increase the Graduation Rate
• The Associate degree is motivation for
some, but many of today’s students
need shorter term objectives to serve as
benchmarks that keep them focused on
their longer term goals such as
graduation.
• NC3 Certification program provides
these benchmarks and incentives
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Gateway NC3 Integration
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NC3 Impact on Gateway
Increase the Graduation Rate
• Success is now not solely based on the
very end result, graduation, but instead
on the more gradual steps in between.
• Better retention, better odds of
graduation
• Increase Enrollment
39
40
NC3 Impact on Gateway
NC3 Impact on Gateway
• Increase Enrollment
• Increase Employability (5 Year Average)
• Pre & Post
Horizon
Center
Averages
41
42
NC3 Impact on Gateway
Gateway & NC3 Summary
• Increase the Graduation Rate
• The certifications had both direct and
indirect impacts on Gateway and the
Automotive Program
• Many changes were implemented with
the creation of the Horizon Center, but
all of these were tied to the certification
process.
• Industry involvement drove change
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44
Gateway & NC3 Summary
The Future
• Additional Measure of Success for Students:
Certifications Earned
• Before the integration of the NC3 program
students who didn’t graduate left with very little
to show for their efforts.
• Now from the very first class students will be
able to leave with a minimum of one industry
credential from Snap-on.
• Gateway students can earn: Associate's Degree,
13 NC3 industry certifications, 3 additional
training certificates.
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Thank you
For more information
National Coalition of
Certification Centers
www.nc3.net
Dan Ramirez,
NC3 Director Marketing & Development
[email protected]
• NC3 value added and stackable approach to
education is very important to the students,
businesses, and community that Gateway
serves.
• Gateway is expanding this to HVAC,
Electrical Engineering, Industrial
Maintenance, Horticulture, and other
programs
• Gateway wants more of our students to
experience this new sense of pride,
professionalism, and accomplishment
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