Printing from your laptop QUT PRINTING SERVICES

QUT PRINTING SERVICES
www.qps.qut.edu.au
Printing from your laptop
Connect your laptop to the student print queue
Contents
Using this guide 3
How to print from your laptop
3
Windows 84
Windows 7 | Windows Vista
6
Windows XP8
Mac OSX9
Send your document to print
10
Help and resources11
Troubleshooting11
QUT Printing Services locations and hours
12
Using this guide
This guide contains instructions to help you print from your laptop to QUT printers.
Instructions will vary with your laptop operating system.
This guide provides help connecting from:
• Windows 8, 7, Vista and XP
• Mac OSX.
How to print from your laptop
Connect to QUT Wireless
To print from your laptop you must connect to the QUT Wireless network. For
instructions go to www.itservices.qut.edu.au/generalservices/qutnetwork/configure
Install student print queues
Follow the instructions in this guide to install student print queues on your laptop. Use the instructions for your operating system.
Send jobs to print
Follow the instructions on page 10 of this guide to send documents to student print queues. Print out your documents at any Print Release Station on campus.
3
Windows 8
Once you are connected to the QUT Wireless network follow the instructions below to
connect to student print queues on Windows 8.
1. Open the Run dialog box
Press Windows Key + R to bring up the Run dialog box or from the Windows 8 Start
screen, right click and select All apps from the App bar, then select Run.
2. Enter the print queue to connect
To install the black and white print queue, type in \\qutprintgp\students and press Enter.
To install the colour print queue, type in \\qutprintgp\students_col and press Enter.
3. Authentication
If you are prompted, enter your QUT Access login details as shown below. Tick the
Remember my credentials checkbox then click OK.
Before your QUT username,
you must type QUTAD\
Enter your QUT username.
Enter your QUT password.
4
You may then see the following Install driver window.
Click the Install driver button.
Click Yes to complete the driver installation.
For further instructions go to Send your jobs to print on page 10 of this guide.
5
Windows 7 | Windows Vista
Once you are connected to the QUT Wireless network follow the instructions below to
connect to student print queues on Windows 7 or Windows Vista.
1. Open the Windows search box
Click on the Windows button and click in the Search programs and files box.
2. Enter the print queue to connect
To install the black and white print queue, type in \\qutprintgp\students and press Enter.
To install the colour print queue, type in \\qutprintgp\students_col and press Enter.
3. Authentication
If you are prompted to, enter your QUT Access login details as shown below. Tick the
Remember my credentials checkbox then click OK.
Before your QUT username,
you must type QUTAD\
Enter your QUT username.
Enter your QUT password.
6
You may then see the following Install driver window.
Click the Install driver button. The print queue is now installed.
For further instructions go to Send your jobs to print on page 10 of this guide.
7
Windows XP
Once you are connected to the QUT Wireless network follow the instructions below to
connect to student print queues on Windows XP.
1. Open the Run dialog box
Click the Windows Start button then select Run.
2. Enter the print queue to connect
To install the black and white print queue, type in \\qutprintgp\students and press Enter.
To install the colour print queue, type in \\qutprintgp\students_col and press Enter.
3. Authentication
If you are prompted to, enter your QUT Access login details as shown below. Tick the
Remember my credentials checkbox then click OK.
Before your QUT username,
you must type QUTAD\
Enter your QUT username.
Enter your QUT password.
Click Yes on the Connect to Printer window if shown. The print queue is now installed.
For further instructions go to Send your jobs to print on page 10 of this guide.
8
Mac OSX
Once you are connected to the QUT Wireless network follow the instructions below to
connect to student print queues on Mac OSX.
1. Download the printer setup file
Go to www.itservices.qut.edu.au/student/computinglabs/printing and download the
QUTPrintsetup.dmg file
2. Install the file
Open the downloaded file on your Mac by double clicking.
Double click on the Setup QUT Printing icon and click Run then choose a campus.
3. Authentication
Enter your QUT Access username (e.g n1234567) and password, click OK.
Both the QUTBlackAndWhite and QUTColour printers will be added to your Mac.
For further instructions go to Send your jobs to print on page 10 of this guide.
9
Send your document to print
Before you print, check you are connected to the QUT Wireless network. Follow the
instructions below to print.
1. Open and print the document
Open your document in a software program and select the command to print.
2. Select a student print queue
In your print settings, select a student print queue from your printer options and click
Print or OK. This will send your document to the student print queue.
3. Release your print job
Release and collect your print job at any Print Release Station on campus using the
credit on your QPS account.
Important: Jobs sent to student print queues are deleted after 18 hours. If you have not
printed your job in this time you will need to resend it to the print queue.
Student print queue names
Black and white
Colour
Windows
\\qutprintgp\students
\\qutprintgp\students_col
\\qutprintgp.qut.edu.au\students\\qutprintgp.qut.edu.au\students_col
Mac
QUTBlackAndWhite QUTColour
10
Help and resources
For a list of Print Release Station locations go to secure.qps.qut.edu.au/locations
For more help with printing go to www.qps.qut.edu.au/students/resources
Troubleshooting
If you are not able to install print queues or cannot print to them:
• Check you are connected to the QUT wireless network
• If using Windows, remove your stored credentials from Credential Manager, which can be found in the Control Panel
• Reinstall the print queues and type the full server name of the printer from step 2.
e.g. \\qutprintgp.qut.edu.au\students
11
QUT Printing Services locations and hours
Gardens Point
V Block level 2
(07) 3138 1474
Kelvin Grove
R Block level 2
(07) 3138 3938
For current opening hours visit www.qps.qut.edu.au/aboutqps/locationhour.jsp