adrid · Spain Juan Reig Medical Doctor, Specialist in General Surgery, Former President of the EUROREC Institute, Osuna Health Area, Andalucia, Spain. Jose A. Valverde Medical Doctor, Specialist in Emergency Medicine, Empresa Pública de Emergencias Sanitarias (EPES 061), Sevilla, Andalucia, Spain. Monica Reig Medical Doctor, Specialist in General and Digestive Surgery, Surgery Department, San Juan de Dios Hospital, Bormujos (Sevilla), Andalucia, Spain. Keywords: health technology, innovation, ICT, early adopter, technological trends, transformational technologies Correspondence: [email protected] Reprints: jose.valverde.albacete@ gmail.com Conflicts of interest: None 42 Great opportunities ahead! Don’t miss the boat! Where tech meets health care… ABSTRACT Technology is transforming almost everything in our daily lives, and there are few spaces or sectors not affected by this unavoidable change. However, sometimes our pace of coping with change is not always as good as it should be. In this article, we review recent technological breakthroughs and discuss ways by which they can improve the work of healthcare professionals and allow us to deliver better care to our patients. Which technologies will have the greatest impact on wound management and the closely related field of chronic care? We suggest that big data, 3D printing, communication and collaborative technologies, and innovative devices can lead to higher quality and more efficient care. Not only new technologies, but also new professional roles, societal challenges, and the sense of personal empowerment are deeply changing the way we deliver care. These factors in combination with advancements in medicine, genetics, neuroscience, new materials, nanosensors, increased consciousness about environment and energy as well as the influence of other non-medical disciplines opens the way for progress in the healthcare arena. Such advancements are closely tied to ethical, privacy, and security concerns that should be thoroughly considered. EWMA n GNEAUPP 2014 Submitted to the EWMA Journal, based on a presentation given at Plenary Session: Innovation, Know-How, and Technology at the EWMA - GNEAUPP 2014, Madrid INTRODUCTION “Prediction is very difficult, especially about the future,” said Niels Bohr, winner of the Nobel Prize in Physics. However, it is also true that we must take risks. In our work and daily lives, we cannot rely on making mistakes as a way of learning and avoid guessing what may happen in the future. Based on the evidence we have today, we use this article to imagine how tomorrow will look. Contrary to many opinions, we are convinced that the best is yet to come. That is, advances in medicine, neuroscience, genetics, information and communications technology (ICT), and technology in general; new roles for individuals and society; and increasing concern for our environment together set a foundation for progress in the health sector, which appears full of opportunities. These future developments will occur in a synergistic manner. Isolated advances are not only difficult but are often doomed to failure. The future is relentless. We cannot hide and believe that we are not going to be affected. As individuals in a changing social environment we want to play a leading role in the healthcare ecosystem and have key decision power over ourselves and other public and private actors, whether organisations, providers, payers, or insurers. Determinants of progress in the health sector include mobility; breaking the physical links to fixed areas, organisations, or traditional processes; vanishing distance and barriers; democratisation of technology access; emergence of new professional roles; generation of large amounts of information from heterogeneous and accessible sources; and growing interest in the environment and the proper use of energy resources1. Today’s technology enables us to more easily manage the healthcare policies we design and to implement our vision. It is no longer merely a tool for EWMA Journal 2015 vol 15 no 1 Scientific Communication executing an idea; rather, it has intrinsic value and acts as a catalyst or enabler of strategy. As decision makers, we cannot wait until a technology is mature or else we will lose competitive advantage. Instead, we must become “early adopters” if we want to differentiate ourselves, and we must actively use and benefit from technology in our daily lives, because its potential to improve quality of life for the patients or support the role of health professionals has never been more obvious. TECHNOLOGICAL INNOVATIONS In this current global economic crisis, the healthcare system is highly valued by its users, who not only apply constant and incremental pressure to gain access to the last technological innovations but who also benefit from affordability of common technologies. At the same time, healthcare professionals do not perceive ICT as important to their work. There is a rationale for this changing environment. As a driving force common to all industries and not just the health sector, technology is now an integral part of everyday life. Technology has become invisible and is incorporated as a natural part of life, not just for younger generations considered “digital natives” but also for society as a whole. The intensity of innovation and the incorporation of new technologies unprecedented, and the resulting changes increasingly affect us individually and collectively. Moreover, the growth of computer networks, their increasing accessibility, and the rise of content sharing in the cloud leads to a distribution of information across devices and systems without barriers. Because the content of the information is the same, only slight variations in sizes and formats need to be considered when presenting the information. Another driver of change is that solutions from other sectors are now permeating the health sector. We cannot continue saying that healthcare is different and that strategies from other sectors do not work or do not apply to our environment. The concept of health itself is constantly evolving, not only in relation to the paradigm shift from cure to prevention, but also in terms of including broader concepts such as welfare or “wellness”, as well as integrating traditional remedies and other unconventional therapies. For example, a currently available app for weight control not only includes tools for measuring calorie intake, keeping track of exercise, and monitoring metabolism, but also incorporates information on personal mood, shared goals among social networking groups, and personalised virtual “coaching” messages. The active presence of communities of action or groups of people with common interests in diseases and related EWMA Journal 2015 vol 15 no 1 conditions or their experiences in healthcare systems reflects a different reality of today’s society. We care more and more about opinions, suggestions, tips, and ideas from our neighbours in social networks, and this virtual meeting space will be increasingly present as an everyday part of the healthcare process, building the concept of “conversation”. 1 ! ! Figure 1. Word cloud of terms used in this report (www.worldle.net). Aspects of the health system such as the experience of patients—a concept that exceeds the classical term “satisfaction”—and good communication can influence the quality of care and improve health outcomes. Such aspects are eventually recognised either because they improve treatment adherence, for example, or because they generate confidence and positively impact the course of a disease or condition2. The incorporation of technology into our daily lives can greatly improve patient experiences, allowing personalised communication and increasing a sense of belonging in and closeness to the healthcare system. In summary, we believe that technological and societal innovations are directly influencing the challenges that face our healthcare system at patient, professional, and organisational levels. IDENTIFYING TRENDS The concept of “transformational technology” relates to how some technological elements have the ability to induce deeper disruptive changes than the functions for which the technology was originally designed3,4. It is opposed to adaptive technology or transition technologies considered as simple evolutions or improvements on performance. Classic examples are the World Wide Web, Internet search engines, and the mobile phone. Experts consider six groups of technologies with the potential to transform the healthcare sector5,6: big data, connectivity (including interoperability), improvements in computer manufacturing (e.g., micro and nanotechnology, graphene), 3D printers, cloud computing, and the Internet of Things. These are not considered isolated elements but rather different pieces of a jigsaw puzzle. For example, 43 common healthcare technologies within the Internet of Things, improved positioning systems, and miniaturisation can offer opportunities to reduce risks of medical or diagnostic errors and enable less invasive treatments. Let’s review the possible contributions of each of these six technologies. The amount of data produced is estimated to grow by 60% annually. When we talk about big data7, we are referring to the 2.5 quintillion (2.5 × 1018) bytes of data generated daily8. Big data is characterised by the “4 V’s”: volume, referring to the continued increase in the amount of data produced; velocity, referring to the speed at which data is generated and used; variety, referring to the heterogeneous nature of data obtained from multiple sources; and veracity, referring to uncertainty in the value of data and its contribution to decision making. Connectivity is necessary to ensure that our technological world works smoothly. It is the “sine qua non” for data exchange between devices or intercommunication between machines. Connectivity must occur at high speed and capacity, without barriers, to allow data to easily flow in an unobstructed manner and to be filed automatically but with some degree of control. Connectivity is one of the biggest challenges of the near future due to the exponential increase in the number of connected devices and terminals, the volume of data exchanged, the need for connections to be permanently available and safe, the numerous mechanisms and means of connections, and the need for a single device to simultaneously connect to different nodes of the network and in different ways. The healthcare environment will become a hyper-connected space where interoperability plays an unquestionable role. Although computing power in the past has traditionally been linked to computers, today computer power is present in most different devices in our everyday lives. Improvement in the manufacture of computing elements is another element of the technological transformation of our health system. Nanotechnology and the miniaturisation of components, the integration of graphene circuits and plates, and the embedding of computing modules in almost any element of the healthcare environment will profoundly change our near-future reality. As an example, chip-based systems for examination, diagnosis, and treatment can be capable of transmitting data and images. 3D printers can also play a role in solving health problems. For instance, a recent New England Journal of Medicine paper describes the creation of an implant using a 3D printer and biomaterials to treat a child with tracheobronchomalacia9. The possibilities of producing prostheses or tissue on demand, adapted to the particular anatomy of each patient, are tremendous. In the future, we will refer to “cell cartridges” and “organ printers”! 44 Remote storage or cloud computing is another great revolution in today’s industries, including healthcare. Although a secure cloud is possibly the greatest demand of the health sector, in general, this technology can greatly contribute to the advancement of ICT and be widely implemented in healthcare. Hybrid public/private clouds that are immediately available whenever and wherever needed, regardless of where the data are stored, can be powerful tools for professional work. The paradigm shift from ownership of resources to availability of services (e.g., Software as a Service) radically changes the approach to business in the health sector, helping to implement concepts such as availability of relevant clinical information at the point of care or effectively build unique electronic health records10. One key issue, however, is the necessary synchronisation of information across all devices, systems, and media. The Internet of Things11 refers to the 6,000 million artefacts potentially connected to the Internet by 2015, many of which are related to health and wellness. In conjunction with other technologies, the potential savings from the use of remote monitoring and control systems for the treatment of chronic diseases could reach 20%. Moreover, their potential for application in other aspects of care management, especially those related to quality, safety, or productivity, is considerable. However, there is the risk that devices in patients’ homes or personal networks can be hacked or malfunction, which warrants the need to consider security and ethics. The Internet of Things enables concepts such as ambient intelligence, which will have much influence on the health environment. The combination of this technology with connectivity and miniaturisation of sensors will expand its use exponentially in the coming years. Like connectivity, Interoperability is necessary to allow the predicted massive deployment of technology. A concept that reflects both technological and sociological trends is “Bring Your Own Device” (BYOD)12. In the health sector, this has obvious implications for security and privacy, but it is spreading, aided by two factors: 1) the near-universal availability of tablets, smartphones, or similar devices and 2) the economic crisis, which minimises investments. WHERE TO EXPECT NEW DEVELOPMENTS Advances in the consolidation, analysis, and interpretation of big data will provide objective evidence that can aid clinical diagnosis and treatment, care planning, and, more importantly, produce a radical change allowing anticipation to the health evolution. This information will be more valuable if it can be used to anticipate the occurrence of health events, either through the simple analysis of large datasets, the use of algorithms, or the use of artificial intelligence tools. EWMA Journal 2015 vol 15 no 1 Scientific Communication In contrast to today’s sporadic measurement of vital signs, the immediate future leads us to continuous nonintrusive monitoring and control of physiological activities, even in healthy individuals, in any place and under any condition. Such monitoring can be performed through embedded technologies that form an integral part of health spaces or that even exist in our clothing, and such monitoring will in most part be transparent to the end user. Another element of great importance for improving the efficiency of the health system as a whole has to do with finding and using information. There will be a breakthrough in the emergence of intelligent and focused search engines that will be able to continuously provide personalised information to patients based on their specific conditions. Such information can be provided in a way that encourages motivation, commitment, and adherence to treatments and activities for self-management and selfcare, thus significantly increasing the ability of people to make decisions in a more informed manner. Also, on the service provider side, knowledge-based decision support systems for qualified professionals will spread improving availability of updated clinical evidence and resources when needed. People in the health system will not only participate as individuals but also as members of a community. We are transitioning from a system focused and composed of individual health professionals to one composed of health care teams coordinated by a personal health counsellor, who is not necessarily a medical professional. Understanding that patients are the centre of the health system serves to drive this paradigm shift. What to expect in wound care? Let’s expect technology that will support more effective and secure care based on anticipation and prevention rather than just cure, technologies that speed up healing through printed 3D skin patches, better information systems for follow-up and maintenance, and new collaborative tools that improve communication and coordination among members of the care team. An example of such an advance is smart surgical sutures that are sensitive to temperature or infections and are capable of sending information about wound status from their micro-sensors, thus enabling a fast and efficient response13. Obviously, these advances will be distributed asymmetrically across our health system. As a result, the coexistence of different levels of development and different stages of implementation will undoubtedly lead to practical difficulties in day-to-day performance. CONCLUSIONS The aim of this short article was to convey the wide range of opportunities and upcoming technological trends in healthcare settings over the next few years. Healthcare professionals will enjoy greater patient participation and coresponsibility, technologies that are more helpful and easy to use, more accurate and less invasive diagnostic tests, and more personalised treatments. Above all, however, they will have enhanced ability to anticipate, prevent, and perform. In terms of sociological trends, we make note of empowerment, co-creation, sharing, online reputation, community, collective or mass intelligence, and the concept of conversation. Progress driven by technological and sociological trends should flourish in sustainable health systems characterised by high social support, efficiency, and the ability to adapt to new circumstances, in which technology is no longer just a tool but an indissoluble part of their development. Will we be able to re-imagine (almost) everything? It will be the only way to achieve a healthier future. REFERENCES 1 Reig J. El Reto de la eficiencia en el sistema sanitario. Las ideas de los expertos. Club GerTech, 2013. http:// www.clubgertech.com/wp-content/ uploads/2013/03/12636-El-reto-de-la-eficiencia-en-elsistema-sanitario-Las-ideas-de-los-expertos.pdf [Accessed 23.10.14]. 2 Manary MP, Boulding W, Staelin R, Glickman SW. The patient experience and health outcomes. N Engl J Med 2013;17;368(3):201-3. 6 Reeves, J. Transformational Technologies. Fool 2012. http://www.fool.com/investing/general/2012/08/31/3transformational-technologies.aspx [Accessed 23/10/2014]. 3 Lukas, H. Disruptive and Transformational Technologies. Robert H. Smith School of Business, University of Maryland. http://blogs.rhsmith.umd.edu/lucas/ disruptive-and-transformational-technologies/ disruptive-and-transformational-technologies/ [Accessed 23.10.14]. 4 Krugman, P. Transformational Technologies. 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