SWE DE N
Glasgow
Greenock
LATV IA
N or t h Sea
Gdynia
Docking
The cruise ship docks at Karakoy, which is
centrally located downtown.
Shore Excursions
Please check your tour ticket for the correct
meeting time and location for your tour. Your
cruise line representative will direct you to
your transportation.
How To Get To Town
Although the cruise ship docks in town, take
a taxi or bus to navigate through town.
Transportation
There is an extensive bus networkthroughout
all of Turkey that operates scheduled routes
and runs frequently, cheaply, efficiently and
Cobh
WA L E S
Plymouth
Harwich
London
Zeebrugge
Southampton
Amsterdam
Bruges
E ng l i s h C hannel
BE L GIUM
Le Havre
PO RTUGA L
Shopping Information
SPA I N
Lisbon
Shops are generally open
from 9:00
am to
8:00 pm. Shops are closed on Sundays
except for shops in big shopping centers. Alicante
Málaga
Banking InformationGibraltar
MA D EI RAfrom 8:30 am to noon and
Banks are open
I SLA ND S
Funchal
from 1:30 pm
to 5:00 pm, Monday through
Friday. Some
banks in the city are open until
ISLA S
C A NA RI A S
noon on Saturday.
Lanzarote
BELA R US
P OL AN D
UKR A IN E
C ZEC H
R EP UBLIC
S LOVA KIA
Postal Information
La Rochelle offices are painted bright
Post
A US TR IAyellow and
H UN GA RY
S W IT Z E RL A ND
NC E
haveFRA
PTT
(Post, Telegraph, and Telephone)
S LOV EN IA
signs on the front. The major
Post offices are
Venice
open Monday to Saturday from 9:00 am to
BOS N IA A N D
CR OAT IA
5:00 pm.
Villefranche
H ER ZEGOV IN A
Monte Carlo
Nice
Marseille Cannes
Florence
Pisa
Livorno
Split
M edi t er r anean Sea
BULGA R IA
Istanbul
Emergency # Tunis
In case of an emergency, dial 155.
Ku¸sadasi
Athens
Piraeus
MYKONOS
PELOPONNESE
I on ia n S e a
Valletta
M ALTA
Size
It is approximately 1,538 square km.
TURKEY
A e ge a n
Sea
Katakolon
SICILY Taormina
A L G E RIA
Location
Istanbul is located on both the European and Asian
sides of the Bosphorus Strait in the northwestern
corner of Turkey.
Black Sea
SERBIA
Dubrovnik
Messina
Palermo
Capital
The capital of Turkey is Ankara. Ankara is located
approximately 300 kilometers from Istanbul.
R OM A N IA
Telephones C O RSI C A
ITALY
MONTENEGRO
Barcelona
Ajacciopush-button
Civitavecchia
Pay phones are yellow,
models.
A d ria tic
MACEDONIA
Rome
ea
Naples
Most take jetons (tokens) or phone
cards. STo
A LBA N IA
Capri
MALLORCA
Sorrento
make an international
call, dial 00 + country
S A RDINIA
Palma de Mallorca
G R E E CE
code,
area or city code, and
Tyrrh e n the
ia n S e anumber. To
IB IZ A
CORFU
Cagliari
reach an international operator, dial 132.
carpet guarantee
M e d ite rra n e a n S e a
SANTORINI
S YR IA
RHODES
Iráklion
CRETE
•
Many stores participate in the Value Added Tax (VAT) refund program
in which non-European citizens may be entitled to re-claim a portion
or all of the tax paid (depending on the total purchase price). Each
store participating in the VAT refund program is discretionary. In
addition, regulations and conditions governing the refund of VAT are
subject to change. It is the responsibility of each cruise ship guest
making a purchase to inquire as to whether or not the store
participates in VAT and if the purchase qualifies for a refund. For
general questions regarding the participation of stores, please see
your Shopping Guide.
GLOBAL REFUND
GLOBAL REFUND TAX-FREE SHOPPING TIPS
Shop where you see the Global Refund TAX FREE
SHOPPING SIGN and simply ask for your tax refund
cheque. Not all stores have a visible TaxFree Shopping
logo so do remember to ask for Tax Free Shopping. To
qualify you must spend min. TRY 118 (approx. USD 70)
in one shop in one day. Show your purchase receipts
and passport to customs officials when leaving EU and have your
Global Refund cheques stamped. Now you can collect your refund
in cash at the nearby Global Refund Cash Refund Office or mail the
check to Global Refund for direct crediting of your credit card.
It feels even better to shop Tax Free.
Guarantee
Shop with confidence, knowing that all merchants on this map have
been carefully selected and each offers a 60-day guarantee to
passengers. This guarantee ensures buyers that all recommended
merchants will repair or replace any unsatisfactory item, excluding
buyer’s negligence or buyer’s remorse. For purposes of
determining quality and value of jewelry related to a buyer’s
complaint, only appraisals secured by a buyer from independent
graduate gemologists, not affiliated with any retail jeweler, will be
acceptable. Please inquire about individual store return policies
before finalizing any purchase. The port shopping program is
operated by Onboard Media, Inc. Participating merchants have paid
an advertising fee to Onboard Media for inclusion in this program.
Cruise Line receives a promotional fee from Onboard Media.
Onboard Media handles all customer relations claims relating to the
guarantee.
Onboard Media:
1691 Michigan Ave Suite 600, Miami Beach, FL 33139
Phone: (800) 396-2999, Fax: (305) 673-2741
Email: [email protected]
Hours: Monday through Thursday 9:00 am to 7:00 pm - Friday 9:00
am to 5:30 pm (Eastern Standard Time)
If you become aware of a problem during the cruise, please contact
the Port & Shopping Guide onboard for immediate assistance. If a
problem arises after the cruise but within 60 days of the purchase
date, contact the Customer Relations Department at
Look for this banner in all
recommended and guaranteed stores.
Population
The population of Istanbul is approximately
13,000,000.
C YP R US
LEBA N ON
TUNI SI A
Turkey is well known as a shopper’s paradise. For centuries travelers have visited Turkish shops and bazaars in search of hand-made
carpets
LIBYA
and other treasures.The ancient tradition of carpet making still thrives in Turkey today. Kusadasi and Istanbul are two of Eastern Europe’s most
reputable centers of exotic carpets. Here you can find the finest in authentic Turkish carpets at prices significantly lower than those available
in the United States. In an effort to bring you the most unique and memorable Turkish shopping experience, the cruise line has developed a
list of recommended carpet stores for both Istanbul and Kusadasi who guarantee their merchandise and are known for their integrity. When
you shop at these stores, you are guaranteed that you will receive merchandise of the highest quality and at the best prices. A certificate of
origin supplied by the vendor at the point of sale also assures your purchase. Although this guarantee excludes buyer’s regret and buyer’s
negligence, it applies when the carpet is damaged while in transit or when a qualified Turkish carpet appraiser discovers discrepancies with the
vendor’s provenance of goods or with the written declaration of the quality and materials used in the crafting of the article purchased. If you
become aware of the problem during the cruise, please contact the Shopping Guide for immediate assistance, however if the problem arises
after the cruise but within 60 days of receipt/delivery of your merchandise, contact our Service Representatives at: Onboard Media / 1691
Michigan Ave. / Miami Beach, FL 33139 / www.onboard .com for immediate assistance. Please include all relevant documents and a written
description of your claim.
04/01/08
M OLD OVA
M O RO CCO
Isla de
Tenerife
la Palma
Fuerteventura
Isla de
Gran Canaria
la Gomera
VAT
PORT & SHOPPING MAP
GERMA N Y
Brussels
L U X E M B O U RG
Paris
usually quite comfortably. Still relatively
inexpensive, taxis are also a convenient
means of transportation and are available
at
Bay of Bi s c ay
the pier or may be hailed on the street. Taxis
are metered
A T L A Nand
T I C prices will be quoted in
Vigo
Bilbao
Turkish liraO but
drivers
will also
accept
C E A
N
payment in United States dollars.
R U S S IA
Gda´nsk
Rostock
Berlin
Hamburg
TH E
NETH ERLA NDS
ENGLA ND
Istanbul
ISTANBUL
LITH UA N IA
Copenhagen
Dublin
Spotlight on
R U SSIA
DENMA RK
I RELA ND
Cork
E ST ON IA
B a l tic S e a
SC O TLA ND
IS R A EL
Language
Turkish is the official language throughout Turkey.
The language is elegantly simple, where the rules of
word order and verb formation is very different from
Indo-European languages, making Turkish
somewhat difficult to learn. Verbs can be so
complex that they constitute whole sentences
themselves.
Currency
The Turkish lira is the official currency, but United
States dollars and Euros are generally accepted by
taxi drivers and in restaurants, but not on the ferry
system. Traveler’s checks and major international
credit cards are widely accepted. Recommended
Stores accept United States dollars, Credit Cards
and Traveler’s Checks.
Time Zone
Istanbul is on Eastern European Time. The ship may
not always follow local time. Please adhere to ship’s
time while in port.
Tourist Information
The tourist information office is located at Taksim
Meydani.
EGYP T
history
As intriguing as Paris, as historically significant as Rome, as exotic as Singapore, Istanbul’s complex traditions reflect 2,500 years of civilizations built upon
past civilizations. Istanbul spans the cultures of both Europe and Asia and has been desired throughout history by everyone from the Persians to the Russian empire.
It is one of the world’s great romantic cities.
Istanbul combines the best of old and new, of east and west, to create a thriving, international metropolis which continues to be one of the world’s most
popular ports. Centered around the Bosphorus, a constantly busy, bustling waterway flooded with ships and ferries, which provides the link between Europe and Asia,
Istanbul is perfectly situated to bring visitors riches from around the world. Once home to the leaders of the Roman, Byzantine and Ottoman empires, today Istanbul
is known as Turkey's cultural heart and the country’s fun and leisure capital. From ancient Roman aqueducts and beautiful mosaics to modern shops and restaurants,
Istanbul offers interests for everyone at prices among the lowest in Europe. The first town was built on the site of Istanbul in 657 BC, when the famous oracle at Delphi
instructed a man named Byzas to build a city there. Subsequently conquered by Alexander the Great and by the Romans, destroyed by an angry Roman emperor and
re-built as New Rome, then re-named Constantinople, Istanbul’s political history has always been tumultuous. Unsuccessfully attacked by the armies of the Islamic
and Bulgarian empires, and finally sacked by crusaders in 1204, Istanbul was reclaimed by the Byzantine Empire 50 years later. The Ottoman army of Sultan Mehmet
II took the city in 1453, the city was re-named Istanbul and the classic mosque design was established.
Ethnic nationalism ultimately splintered the old Ottoman Empire- Greece led the way in 1832, quickly followed by Bulgaria, Romania, the Arabs and Albania.
Russia tried to gain sovereignty over the shaky empire’s population, leading to the Crimean War which pitted the Turks, supported by Britain and France, against the
Russian power. The early 1900’s brought more uprisings, and British forces occupied Istanbul after Ottoman Empire opted to side with Germany in the first world war.
The Turkish War of Independence brought about the modern Turkish republic in 1923. Ankara became the seat of this new country, and Istanbul briefly assumed a less
prominent role in the nation’s development. Visitors to the city join the nearly 20% of the Turkish people who call Istanbul home. Whether walking the streets once used
by Turkish sultans, admiring mosques and Greek Orthodox churches, or shopping for bargains on local wares in the Grand Bazaar and beautiful carpet in the
guaranteed stores, all who enter this city fall under its wonderful and exotic spell.
sights to visit while shopping
a. Topkapi Palace
Few regal residences anywhere on earth can rival the opulence of Topkapi
Palace. From the 15th through the mid-19th centuries, the extensive complex of
buildings situated on Seraglio Hill in Old Istanbul was the home of Turkish sultans
and their Harem. Construction of the palace was complete in 1452 by Sultan
Mehmet II. Over the next 400 years, succeeding sultans would add their own
fanciful, grandiose architectural touches to the ever-expending palace. It now
spreads over 4 mammoth courtyards and is large enough to accommodate
5,000 residents.
b. the blue mosque
This prominent mosque was built between 1603 and 1617 and is a triumph of
harmony, proportion and elegance. The layout of the Blue Mosque is classic,
Ottoman design and it is the only mosque in Turkey with six minarets. It is known
to architects as one of the great marvels of the world and received its name
because its interior gleams with a magnificent paneling of blue and white tiles.
C. Hagia sophia museum
Emperor Justinian had this structure built as yet another effort to restore the
greatness of the Roman empire. It was complete in 537 AD and reigned as the
greatest church in Christendom until the the conquest of Constantinopole in
1453. In that year, the Ottomans converted it into a mosque and then in 1932 it
was converted again, into a museum. It is made of ivory from Asia, marble from
Egypt and columns from the ruins of Ephesus. The dome was the world’s largest
until the dome at St. Peter’s Basilica was built in Rome 1,000 years later.
d. the hippodrome
This ancient Roman stadium was the scene of countless political and military
dramas and was the center of Byzantium’s life for 1,000 years and of Ottoman
life for another 400. It was built in 198 AD and was once the focal point for city life
including chariot races, circuses and public executions.
Please send a letter and include the name of the ship, cruise date,
store name and merchandise problem. Also enclose a copy of
the sales receipt and any relevant documents relating to the sale.
Onboard Media will contact the recommended store on your behalf
for repair or replacement, and you will be notified accordingly.
"Fine Rugs & Textiles"
Locations found inside on map
1
gÖRDES
Carpets, Jewelry, Leather, Tiles and Souvenirs
Located within 2 Min. Walking Distance from the Grand Bazaar;
Babiali Caddesi, No: 15/17
• 10 floors of showrooms offering choices of one of Ottoman's oldest surviving
heritages
• New, old and antique rugs; exquisite selection of gold and silver jewelry with
precious and semi-precious stones; fine quality leather products
• Multilingual team provides high level of service and high quality of merchandise at fair, competitive and low prices; Assisting you in the purchasing and
maintenance of fine quality oriental rugs, jewelry and leather goods
• Door-to-door delivery worldwide at no additional charge; Full 5 years changing guarantee for all merchandise with the receipt; All credit cards and personal cheques accepted; Open seven days a week
6
Stork's Jewelry
Shopping in Istanbul
Stork’s is Set in a Historical Zindanhan Building;
Located at Ragip Gumuspala Caddesi No. 2-5
• Established in 1997 by Sumer company who have been in the jewelry sector for
the past 34 years
• Exclusive Brands: Rolex, Chopard, Carl F. Bucherer, Breitling, Omega, Maurice
Lacroix, TAG Heuer, Raymond Weil, Longines, Rado, Tissot
• Offices and stores in Switzerland, Germany, Russia, Ukraine, Cyprus and 64 sales
points all over Turkey
• Stork’s in Antalya has 7200 sq. meters of display area. It is the largest jewelry
store in Turkey and in Europe.
7
To Museum
of Chora
galata carpet &
jewellery
Located at Turbedar Sokak No. 9
• One of the largest single retailers of rugs and floor coverings in the world; 5
2
floors of carpets and broadloom to venture through
• Unique and Remarkable Experience: Find rugs from every carpet weaving
area of Turkey
• Rugs for Every Taste, Lifestyle and Budget: From century old antiques to
Principal Producers and Exporters of Jewelry in Turkey
European inspired rugs, classic oriental to cutting edge modern carpets
Located at Babiali Cad. No. 19
• Fine Selection of Diamond Jewelry: Large assortment of gemstones and
• Exquisite handmade oriental rugs, jewelry crafted to highest standards, leather
14K, 18K and 22K gold with handcrafted designs of the Ottoman period
and gift items
• Regularly the Winner of the Pretigious “America’s Magnificent Carpet
8
Award”: The highest United States award for oriental rugs featured at the
Americas Mart trade show, carrying the famous Ottoman line of rugs
• Rooftop panorama deck
Hand Woven Carpets and Kilims Embodying the Inheritance of Tribal
• Multilingual service and guaranteed door-to-door delivery worldwide;
Folklore and Traditions
Complimentary internet connection
Located at Molla Fenari Mah. Vezirhan Cad. 48/52
Ask your Port & Shopping Guide for their weekly specials. • Renowned for their collaborative work with carpet villages in several Antolian
regions
• Beautiful Selection of Jewelry with Precious and Semi-Precious
Gemstones: 14K, 18K and 22K gold and silver jewelry and handcrafted
designs of the Ottoman period
• Amazing Array of Carpets: Wool, silk, oversized and old carpets; certificate of
3a/b
origin and guarantee included
• Worldwide door-to-door delivery; extensive after sale ser¬vices through representatives in USA, Europe and Japan; Visit their store to see a full demonstration, including explanations of materials, dyes, weaving and motifs.
Located at No. 32 and No. 54 on Nuruosmaniye Street
• Searching the whole region of Anatolia to bring exquisite top quality carpets
and kilims
9
• Fine silk carpet collections with knots ranging from 412 to 4360 double knots
per square inch; Very large collection of old and antique carpets and kilims
and the replicas of the Antique Oushak oversized carpets
• Tina Jewelry Collection: Modern designs with diamonds, aquamarines,
One of the Oldest Establishments of Hand Woven Carpets
tourmalines, opals, turquoise, amethysts, lapis lazuli and other semi-precious
Located 2 Min. Walking Distance from the Grand Bazaar; Nuruosmaniye
stones
Street No. 84
• Qualified gemologists on premises and experts speaking 9 languages; 100%
• Vast and extensive collection of new, old, rare and antique hand made carpets
satisfaction guarantee and certificate of authen¬ticity for carpet, kilim and
and exquisite jewelry
jewelry purchases; 20 air conditioned showrooms at two different premises
• Six floors of spacious showrooms and abundant choice of carpets, kilims and
soumaks in all sizes, shapes and material combinations
• Exquisite selection of jewelry in gold and silver with precious and semi-precious
stones
• Door-to-door delivery worldwide at no additional charge; All credit cards and
4
personal checks are accepted; Open 7 days a week; Friendly, experienced and
multilingual staff
6
matis
Istanbul Hadosan
8
7
Istanbul Handicraft
Kismet Carpet &
Barok Jewellery
Nakkas Fine Rugs
& Textiles
Stimulating and Relaxing Ambiance to Provide You with Fond Memories
Located at Nakilbent Sokak No. 33
• Wonderful shopping complex located in the Sultanahmet district of Istanbul; Built
on top of a carefully restored 6th century Byzantie cistern
• Quality, craftsmanship and artisan traditions of fine weavings, ceramics and jewelry
• Carpets, jewelry, ceramics, books and more
• Multilingual, professional staff dedicated to the highest standards of customer
satisfaction
5
Velvet Carpet and Jewelry
Located at Nuruosmaniye Cad. 59/61
• Carpets from all over the world
• Convenient and guaranteed prices
• Jewelry with precious and semi-precious stones of outstanding quality and with
international guarantee
Enter the special free raffle to win a 14K gold Harem ring.
10
Kalite Carpet and Jewelry
Located at Nuruosmaniye Str. No. 86-88
• “Kalite Means Quality”: Trusted for 30 years
• Diamond jewelry with a large assortment of gemstones
• Beautiful pearl jewelry
• A selective and high quality collection of Turkish and Oriental rugs
11
Tepot Jewelry and
Handmade Rugs
Located at Nuruosmaniye Caddesi N.96
Shop Where Locals Shop
• Manufacturer of fine jewelry since 1966
• One-stop jewelry shopping for diamonds, pearls, gemstones, gold, Turkish and
custom designs
• Specializing in Oversized Handmade Turkish Rugs: Herekes, oushaks and silk
rugs; worldwide door to door delivery
2
3a
5
3b
4
10
9 11
only the stores listed on the map are guaranteed by the cruise line
shopping notes