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COMMUNITY INFORMATION EXCHANGE AGENCY BRIEFS
(June 17, 2015)
Information contained in this handout is "For Information Purposes Only." References to private organizations and their
activities do not imply endorsement by the U.S. Government, Department of Army, or Fort Bragg.
ARMY COMMUNITY SERVICE 50TH BIRTHDAY CELEBRATION!!
Friday, Jul 24, 5 p.m. - 7 p.m.
Soldier Support Center Front Entrance
MORE INFO TO COME!!!
NEXT INSTALLATION TOWN HALL MEETING DATE:
August 27, 2015, 9:00 a.m.
(Location will be the Yntema Club unless otherwise noted)
Dates are subject to change based on Command commitments.
1. Army Community Service - Barbara Trower-Simpkins, Director
(910) 396-8682/8683, Web Site: http://www.fortbraggmwr.com/ACS
a. Employment Readiness Program – Cecelia Wallace
(910) 396-1425/2390, E-Mail: [email protected],
Web Site: http://www.fortbraggmwr.com/ACS/employment-readiness/
**Registration required for all workshops. To register, please call 910-396-1425/2390.
Limited childcare provided for workshop attendees; children must be registered with CYSS.
(1) Extreme Resume Makeover - Jul 9, 16, 23, 30; Aug 6, 11, 20, 27; Sep 3, 10, 17, 24; 9:00 am 4:00 pm, Soldier Support Center. We have revamped the private sector resume workshop to offer time in
our computer lab for those who want to start working on their resume right away! This workshop offers
several samples, techniques and methods to showcase relevant skills in an easy to read resume. Target
audience: job seekers interested in working in the private or non-profit sector.
(2) Full Day Federal Resume Workshop –Jul 1, 7, 15, 22, 29; Aug 5, 19, 26; Sep 2, 8, 16, 23, 30;
9:00 am – 4:00 pm, Soldier Support Center. Due to the popularity of this workshop we now offer the Full
Day Federal Workshop every Thursday. Join us for an overview of the USAJOBS website and learn how to
extract important details from federal job vacancies and questionnaires. There is also computer lab time built
in for you to start working on your federal resume right away! Target audience: job seekers interested in
working for the federal government.
(3) Preparing for an Interview –Jul 10; Aug 14, Sep 11; 9:00 am – 12:00 pm, Soldier Support
Center, 3rd Floor. Practice makes perfect but interview practice is an area often overlooked by many job
seekers. Learn frequently asked questions, find out what to wear and discover phrases to avoid. As a
bonus, you get to practice what you learn by participating in a mock interview during class. Target audience:
job seekers needing or wanting to brush up on their interview skills
(4) Career Assessment for Beginners (call for times), Soldier Support Center, 3rd Floor. If you
are new to the work world and do not know what you want to do or if you are not sure what it takes to get
there; fear not, our trained counselors can assist. These sessions are conducted by appointment. Target
audience: job seekers with little or no work experience, or job seekers feeling trapped by current career
choices and seeking something new. Also great for teens or college students!
(5) Strategic Career Planning (call for appointment), Soldier Support Center, 3rd Floor. Many job
seekers have a solid work history but find themselves seeking employment due to a career change or life
events like layoffs, retirement, down-sizing, etc. This can leave you with a huge need to get on track but little
time to develop a comprehensive plan. Our counselors can help you put a feasible plan in place. Target
audience – currently employed with at least 5 years’ experience facing an impending career change.
b. Mobilization & Deployment Readiness Program – Dave Stamper, (910) 907-3490,
Email: [email protected]
(1) New Family Readiness Group Center – located at 236 Interceptor Street, Pope Field. Room
reservation requests can be made by calling 910-432-3742. Hours of operation are Monday-Friday from
8:00 am – 5:00 pm with after-hours available upon request. All FRG trainings are held at this new location.
(2) FRG Essentials – Jul 23, Aug 20, Sep 17; 9 am – 11:30 am, Family Readiness Group Center.
This class serves as an introduction into the Family Readiness Group (FRG). Students will review the FRG
mission outlined in AR 608-1, Appendix J; learn how to communicate with Families; and determine how
leaders can advocate mission readiness. FRG Key Leader In-Processing also available. Registration is
required by calling 432-3742 or go to http://www.fortbraggmwr.com/register-for-a-class/.
(3) FRG Key Caller - Family Readiness Group Center. Designed to prepare volunteers for key
caller duties, how to communicate with Families, assist the Command, and fit into a successful FRG.
Registration is required by calling 432-3742 or go to http://www.fortbraggmwr.com/register-for-a-class/.
(4) FRG Treasurer Training – Family Readiness Group Center. Designed for FRG Leaders,
Treasurers, Fundraising Coordinators, Command Representatives, and any member who manages the FRG
funds. Registration is required by calling 432-3742 or go to http://www.fortbraggmwr.com/register-for-aclass/.
(5) FRG Power Course - Jul 15, Jul 29, Aug 5, Aug 19, Sep 2, Sep 23; 9:00 am – 1:30 pm,
Family Readiness Group Center. Pack a bag lunch and join us for this powerful FRG training course
covering all three major FRG trainings - Essentials, Key Caller, and Treasurer. Knock out all three in one 5hour block! Registration is required by calling 432-3742 or go to http://www.fortbraggmwr.com/register-for-aclass/.
(6) Care Team Training –Jul 9, Aug 13, Sep 10; 9 am – 11 am; Jul 16, Aug 27, Sep 24; 6 pm –
8 pm Family Readiness Group Center. Learn how to establish this team to prepare for trauma in the unit,
whether it’s a Family Member or Soldier. Registration is required by calling 432-3742 or go to
http://www.fortbraggmwr.com/register-for-a-class/.
(7) Commander/Rear-D Commander FRG Training – Jul 24, 9 am – 11:30 am, Family Readiness
Group Center. Training for Rear Detachment and unit Commanders based on the requirements of AR 6081, Appendix J. creating an FRG in compliance with Army standards. Registration is required by calling 4323742 or go to http://www.fortbraggmwr.com/register-for-a-class/.
(8) FRG Super Saturday - Jun 27, Jul 11, Aug 15, Sep 19; 8 am – 2 pm, Family Readiness
Group Center. Pack a bag lunch and join us for this powerful FRG training course covering all three major
FRG trainings - Essentials, Key Caller, and Treasurer
(9) FRL Training –Aug 4 – Aug 7; 8:00 am – 1:30 pm, Family Readiness Group Center. For
soldiers that are tasked to be Family Readiness Liaisons for their unit. You learn valuable information that
will help you function in the FRG in this position. Pack a bag lunch and join us for this powerful FRG training
course.
(10) Resilience for Couples: Post-Deployment - Family Readiness Group Center. Training for
couples who are experiencing reunion and reintegration; learn to identify strengths, expectations, and
reactions in relation to post-deployment, and also develop additional relational skills that can be used during
the reintegration process. Registration is required by calling 432-3742 or go to
http://www.fortbraggmwr.com/register-for-a-class/.
(11) Online FRG Training: Essentials, Key Caller, Treasurer, RDC Commander’s FRG Training.
FRG Training is now offered online and satisfies the volunteer requirement for training. Training is located at
http://www.fortbraggmwr.com/frg-online-training/
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c. Exceptional Family Member Program - Trisha Newton,
(910) 907-3395/396-2749, E-mail: [email protected]
Web Site: http://www.fortbraggmwr.com/acs/exceptional-family-members
(1) Autism Support Group - First Wednesday of the month, 8:30 am – 10 am, Linden Oaks
Clubhouse. Meet with other Families that care for a Family member on the Autism Spectrum. For more
information, call (910) 907-5624.
(2) Developmental Disabilities Parent Support Group – Second Tuesday of the month,
9:00 am – 10:30 am, Casablanca Community Center Multipurpose Room. Meet with other Families to
discuss the joys and challenges of raising an exceptional child. For more information, call (910) 907-5624.
(3) Down Syndrome Support Group - Third Thursday of the month, 10:30 a.m. – 12 p.m.
Ardennes Community Center. Join us to talk about coping with the situations that often occur during
everyday life for individuals with Down Syndrome and their families. For more information, call (910) 9073405.
(4) It’s Story Time! 2nd Thursday of Every Month through November 2015, 10 a.m. – 11 a.m.
Activity rotates between Corvias Community Centers. A light snack will be provided. For information 910396-2749 or 910-643-7517 for registration and location.
(5) Fishing with EFMP- Jun 19, 9 a.m. - 11 a.m. For information or registration call 910-3962749/8682. This is a FREE event. *Please wear closed toe shoes for safety.
(6) EFMP Ice Skating Fun! - Jul 10 and Aug 14, 9 a.m. - 11 a.m. Cleland Multipurpose Sports
Complex. Ice Skating $5.00 fee per skater (including skates). Space is limited. For information or register
call 910-396-2749 or 910-396-8682.
d. Family Advocacy Program - Mr. Tom Hill,
Phone: (910) 396-5521/4175, E-Mail: [email protected]
Website: http://www.fortbraggmwr.com/acs/family-advocacy/
Most classes are held on the third floor, Soldier Support Center, Building #4-2843. Please call (910)
396-5521 for registration and childcare information.
(1) Parenting 1- to 4-Year-Olds: Jul 13, 20 & 27, Aug 3, 10, & 17, Sep 14, 21 & 28, 9 am – 11 am.
(Participants must complete all three classes.) Every parent strives to be a loving parent as well as an
effective authority figure in their home. In this course, instructors discuss how to care for and discipline
children through different ages and stages of growth. Participants will learn discipline methods that work,
how to prevent tantrums and other melt-downs, and ways to build a loving bond with their children.
(2) ScreamFree Parenting: Jul 28, 29 & 30, 9 am – 1 pm; Aug 10, 11 & 12, Sep 9, 10 & 11, 1 pm to
5 pm. (Participants must complete all three classes.) ScreamFree Parenting is not just about lowering
your voice but also raising your integrity as a parent. It’s about learning to calm your emotional response and
focus on your own behavior. By staying cool, calm and connected with your children, you begin to operate
less through emotions and more from values and principles.
(3) Co-Parenting Children of Divorce and Custody: Jul 7, Aug 4, Sep 1, 9 am – 12 pm.
(Participants must pick up a booklet prior to class and complete required assignment prior to
attending class.) This course teaches parents who reside separately how to raise their children
cooperatively and more effectively with one another by focusing on the best interests of the children.
Attendees will learn the benefits of separating personal conflicts from their role as parents and discuss
visitation boundaries, the economic impact and responsibility of co-parenting as well as how to talk to
children about divorce. Upon successful completion of this course, you will receive a certificate of completion
to submit in court, if needed.
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(4) Couples Communication: Jul 16, Jul 22, Aug 13, Aug 19, Sep 16, Sep 30, 9 am – 4 pm. This
one session class helps participants avoid destructive patterns that prevent you from building and
maintaining a healthy, loving, and compassionate relationship with your significant other. Participants explore
how to move from constantly playing the “blame game” to using constructive problem solving methods and
effective non-verbal communication together to establish trust and support within a loving relationship.
(5) Anger Management: Jul 7, Aug 25, Sep 22, 1 pm – 4 pm; Jul 21, Aug 11, Sep 8, 9 am – 12 pm.
This one-session class provides attendees with the skills necessary to help evaluate, understand and control
their anger. Learn to control your response to any situation by taking control of your emotions.
(6) Stress Management: Jul 9, Aug 6, Sep 3, 9 am – 11 am; Jul 23, Aug 20, Sep 17, 1 pm – 3 pm.
This one-session class helps attendees identify stressors and symptoms of stress as well as how to select
and implement stress management skills to overcome stressors of any kind. Learn how to take control of
yourself by learning to control your stress, instead of allowing the stress to control you.
(7) 1-2-3 Magic: Jul 14 & 15, Aug 24 & 25, 9 am – 12 pm; Sep 14 & 15, 1 pm – 4 pm. (Participants
must attend both days). Participants will learn how to discipline without arguing, yelling or spanking; how to
stop obnoxious behaviors quickly; and how to end battles over any necessary routine including bedtime,
cleaning messy rooms, lying, doing chores or homework.
(8) Launching Hope: Aug 26 & 27, 1 pm – 4 pm. (Participants must complete both sessions.)
Every parent wants their teenagers to grow into happy, healthy, productive adults who keep good
relationships with their parents along the way. This class walks participants through the steps necessary to
help prepare their teenagers for the real world.
(9) 24/7 Dads: Jul 1, 8 & 15, Aug 3, 10 & 17, Sep 14, 21 & 28, 1 pm – 4 pm, (Participants must
complete all three classes.) Dads are one of the most important role models in their children's lives. This
class focuses on skills men need in order to make a positive difference and be involved fathers, 24 hours a
day, 7 days a week. The class focuses on key fathering characteristics and helps men develop the attitude,
knowledge and skills necessary to get and stay involved with their children.
(10) Positive Discipline: Jul 20 & 21, Aug 20 & 21, Sep 1 & 2, 1 pm – 4 pm. (Participants must
attend both days.) This class teaches parents to help their children develop a sense of responsibility, selfdiscipline, creative cooperation and problem-solving skills. Learn how to defuse power struggles, promote
open communication and empower their children to be accountable for their own actions and choices.
(11) Active Parenting for Stepfamilies: Sep 4, 11 & 18, 9 am – 12 pm. (Participants must
complete all three classes.) Combining families can be a challenging, yet very rewarding process. This
three-day workshop provides participants with the valuable skills necessary to help members of the family
balance the different aspects of stepfamily life; the marriage, children and parenting partnerships.
(12) Surviving Your Adolescents: Jul 27 & 28, 1 pm – 5 pm: Sep 23 & 24, 9 am – 1 pm.
(Participants must attend both sessions.). In Surviving Your Adolescents, participants will explore how to
manage teen risk-taking, learn to “let go” of their 13-18 year olds, how to improve relationships with their
teenagers, manage the “snub,” and when and where to find more help.
(13) ScreamFree Marriage: Aug 27 & 28, 9 am – 1 pm. (Participants must complete both
classes.) Making a marriage stand the test of time takes both partners learning how to handle conflict
constructively and to protect each other’s best interests. In this class, instructors will guide couples to new
levels of mature intimacy by showing them how to relate to each other in a calm, cool and connected way;
regardless of how their "other half" acts.
(14) Stewards of Children: Aug 13, 2 pm – 4 pm. This prevention training program that teaches
adults how to prevent, recognize and react responsibly to child sexual abuse. The program is designed for
organizations that serve youth and for individuals concerned about the safety of children. It is the only
nationally distributed, evidence based program proven to increase knowledge, improve attitudes and change
child protective behaviors.
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(15) Self-Defense Workshop: Jul 9, 9 am – 1 pm at Nijmegen Community Center; Aug 6, 9 am –
1 pm at Pope Community Center: Sep 3, 9 am – 1 pm at Ste Mere Eglise Community Center; Sep 30,
9 am – 1 pm at Casablanca Community Center. Empower yourself with self-defense skills. This workshop
is hands-on and high energy! Wear comfortable clothing and bring water and healthy snacks!
(16) 1-2-3 Magic 1-Hour Parenting Workshop: Jul 2, 11 am at Nijmegen Community Center;
Jul 16, 9 am at Throckmorton Library. Call (910) 396-5521 for more information and to register.
(17) Launching Hope 1-Hour Parenting Workshop: Aug 6, 11 am at Nijmegen Community Center;
Aug 20, 9 am at Throckmorton Library. This workshop helps prepare parents to successfully launch their
teenagers into adulthood. It’s part of the ScreamFree curriculum. Call (910) 396-5521 for more information
and to register.
(18) 7 Steps to Positive Discipline Parenting Workshop: Sept 3, 11 am at Throckmorton Library.
Call (910) 396-5521 for more information and to register.
e. New Parent Support Program - Sue O’Brien
Phone: (910) 396-7951, E-mail: [email protected]
Website: http://www.fortbraggmwr.com/acs/new-parent-support/
(1) Play Morning at Pope: Jul 6, Aug 3, 10 am – 11:30 am. An interactive playgroup for babies,
newborn to 36-months-old, that helps parents learn developmentally appropriate play techniques and helps
children improve their social, cognitive and motor skills. Structured activities include singing and dancing,
story time, craft projects and free play. Registration is not required. Please bring your child’s shot record.
(2) Play Morning at Pope: Marvelous Multiples: Jul 13, Aug 10, Sep 14, 10 am – 11:30 am. An
interactive playgroup for babies, newborn to 36-months-old, that helps parents learn developmentally
appropriate play techniques and helps children improve their social, cognitive and motor skills. Structured
activities include singing and dancing, story time, craft projects and free play. Special break-away sessions
just for families with multiples! Registration is not required. Please bring your child’s shot record.
(3) 0 to 1 Baby Fun Play Morning: Jul 14, Jul 28, Aug 11, Aug 25, Sep 8, Sep 22, 10 am –
11:30 am. Babies are born ready to learn and you can help! This fun, interactive class will show parents of
babies from birth to 12-months-old how babies think, feel and learn, and how they can make every day
parenting moments count. Limited childcare is available for older siblings. Please call for information.
Registration is not required. Please bring your child’s shot record.
(4) Play Morning at Linden Oaks: Jul 16, Aug 20, Sep 17, 10 am – 11:30 am. An interactive
playgroup for newborn to 36-months, that helps parents learn developmentally appropriate play techniques
and helps children improve their social/cognitive/motor skills. Structured activities include singing and
dancing, story time, craft projects and free play. Registration is not required. Please bring your child’s shot
record.
(5) Infant Massage: Jul 2, 9, 16 & 23, Aug 6, 13, 20 & 27, Sep 3, 10, 17 & 24, 10 am –11:30 am..
(Participants must complete all four classes.) This four-part class is a hand-on experience to learn the
basic nurturing skills of infant massage through demonstration and practice. The class is designed to give
parents skills to help ease stress, increase special alone and bonding time with their baby, and provide
positive interaction between parent and baby. Research has shown that in addition to strengthening bonds,
massage can help stimulate growth and weight gain; promote brain development and sensory awareness;
improve digestion, muscle tone and circulation; relieve physical discomforts such as teething, gas and colic;
and help baby settle and sleep longer. Bring a soft blanket and baby of course!
(6) Beginning Baby Sign: Jul 1, Sep 2, 10 am – 11:30 am. A one-time class for parents and babies
8-months and older to learn natural baby sign language that allows babies and their parents to use simple
signs to communicate important needs like being hungry or thirsty, hot or cold, afraid or sad. An easy-to-use
sign language book is provided to each family.
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(7) Baby Sign Practice Time: Aug 5, 10 am – 11:30 am. A follow-up class for parents who have
already taken the “Beginning Baby Sign” class. This is hands-on practice time to use baby sign language that
was learned in the first class. An easy-to-use sign language book with additional signs is provided to each
family.
(8) Safe & Sound: Aug 4, 2 pm – 4:30 pm; Sep 15, 6 pm – 8:30 pm. This class is designed to
provide parents with an understanding of their infant’s world along with safety information to keep their baby
safe and sound.
(9) Fatherhood: Jul 7, 2 pm – 4:30 pm. This class is designed for new and expectant parents to
increase the awareness and importance of a father’s role. During the class, dads will get the opportunity to
develop skills at diapering, burping, holding, swaddling and nurturing. Parents will also be given the
opportunity to discuss their expectations of life with a new baby.
(10) Newborn Care: Jul 21, 2 pm – 4:30 pm; Sep 1, 6 pm – 8:30 pm. This class is designed to
provide parents with an understanding of their infant’s world along with basic skills necessary to care for their
baby. In addition, this class provides an opportunity for “hands on” practice with newborn care.
(11) SORT (Safety, Organization, Resilience, Time Management): Aug 18, 2 pm – 4:30 pm;
Sep 29, 6 pm – 8:30 pm. SORT lessons will educate parents on safety issues associated with parenting
young children and guide parents through baby steps to help them set up routines, get rid of clutter, and put
their life and home in order. SORT will provide parents with information to develop resiliency skills, find
enjoyment in life and better handle stress. Lastly, parents will obtain skills to develop simple, practical time
management tools and techniques to increase personal productivity.
(12) New Moms Healthy Stroller Strides: There are many classes every month (must call for
dates, times and locations). This is a total fitness program that moms can do with their babies. The routine
includes power walking or running with intervals of strength and body toning using resistance bands, the
stroller and the environment. Instructors add songs and activities into the routine to entertain and engage
baby, while moms are led through a series of exercises. This unique program also provides moms with the
opportunity to meet other moms and make new friends. Pre-registration is required. Call (910) 396-7951 for
more information and to pre-register.
(13) Cooking Matters: Reducing stress at mealtimes, Cooking Matters is a cooking based nutrition
education program that empowers participants with skills knowledge and confidence to plan and create
nutritious meals on a limited budget. Partnership with USDA: Share our Strengths; No Kid Hungry. Offered
on post for families eligible for the NPSP; expecting a baby or a child in the home 36 month or younger. Call
(910) 396-7951 for more information and to pre-register.
(14) CPR – Free CPR; First Aid and AED offered on-post for families eligible for the NPSP (those
expecting a baby or who have a child in the home 36 month or younger). Call (910) 396-7951 for more
information and to pre-register.
g. Financial Readiness Program – Ms. Lynn Olavarria, Program Manager,
(910) 396-2507/8682, E-Mail: [email protected]
Web Site: http://www.fortbraggmwr.com/acs/financial-readiness
(1) Budget & Debt Management Class, Jun 18, Jul 16, and Aug 13.
1:30 pm - 4:30 pm, 3rd floor, Soldier Support Center. Complete an individual or Family budget analysis;
develop a personal financial spending plan; learn tips on getting out of debt and staying out of debt; discuss
how to manage money better; utilize resources; and start saving & investing for the future. Please call 9073670 to register.
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(2) Personal Financial Management Training (PFMT), Jul 7, Aug 4, and Sep 29, 8 am - 5 pm,
ground floor, Soldier Support Center. Classes are also taught at Brigade level by request. These classes
focus on eight lessons of sound money management: Principles of Personal Finance; Planning & Budgeting;
Banking & Checking Accounts; Using Credit Wisely; Insurance; Savings & Investing; Large Purchases; and
Consumer Scams. Spouses are welcome. Call (910) 907-3670 to register or schedule.
(3) Refresher Checkbook and Debit Card Management Class, Jul 21, 1:30 pm - 4:30 pm, 3rd
floor, Soldier Support Center. This class provides valuable information on the importance of using a
checking account, balancing your checkbook, using your debit card, and planning for your financial future.
Please call 907-3670 to register.
(4) Savings and Investment Class, Jun 23, Jul 30, and Aug 11, 9 am – 12 pm, 3rd floor, Soldier
Support Center. Discussions on the importance of saving, how to start investing and saving, as well as
learn about different types of mutual funds, IRAs, investments and much more. Please call 907-3670 to
register
(5) First Term PCS “Money and Moving” Class, Jul 9, Aug 7and Sep 8, 1:30 pm – 3 pm, 3rd
floor, Soldier Support Center. Learn what you need to know for a successful move your very first time.
Call 907-3670 to register.
(6) First Time Homebuyer Class, Jul 14, 1:30 pm – 4 pm, 3rd floor, Soldier Support Center.
This class is recommended for anyone who wants to be in the “know” about what to expect when looking to
purchase a home. Please call 907-3670 to register.
(7) Command Financial Non-Commissioned Officer Class, Aug 17-28, 8:30 am - 5 pm, 3rd
floor, Soldier Support Center. The program provides Commanders an opportunity to have education,
training, counseling and referral procedures within their units, which will promote, enhance and maintain
Soldier personal financial readiness. Soldiers attending must have 12 months stabilization and SSG - MSG
in good standing. Please call 907-3470/3670 to register.
(8) Credit Report Review/Repair Class, Aug 6 and Oct 13, 1:30 pm – 4:30 pm, 3rd floor, Soldier
Support Center. Learn tips on how to improve and fix your credit report and score. Call (910) 907-3670 to
register or schedule.
(9) Car Buying Strategies Class, Sep 3, 1:30 pm – 4:30 pm, 3rd floor, Soldier Support Center.
Are you looking to buy a new car? Don’t get taken for a ride! Learn the “Three Deals of Car Buying”, plus
the do’s and don’ts before you step on the car lot. Please call 907-3670 to register.
(10) CFNCO Refresher Course, Dec 2, 9 am – 12 pm. Please call 907-3670 to register.
(11) Shred It and Forget It Day, Sep 23,. Shred your unwanted personal documents such as
personnel, credit, medical, and tax records, bank statements, etc. Avoid being a victim of identity theft!! To
make an appointment, call 907-3670 or 396-2507.
(12) One on One Budget Counseling. We offer budget counseling for our military community to help
establish a budget or just refine your current budget. Our counselors offer ideas and information on ways to
help “Pay Yourself First.” Do you want to pay down your debt? We provide guidance on ways to accomplish
your financial goals. To make an appointment, call 907-3670 or 396-2507.
h. Army Volunteer Corps Coordinator – Alice Stephens,
(910) 396-2458/8160, E-Mail: [email protected]
Web Site: www.fortbraggmwr.com/acs/army-volunteer-corps/
(1) Iron Mike Award Nomination Deadlines. Nominations for upcoming quarters are due as
follows: nomination period of Apr-Jun are due Jul 7; Jul-Sep are due 2 Oct; Oct-Dec are due 5 Jan 16.
Please ensure that CURRENT registration/hour documentation information is current in VMIS, and DD2793
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is uploaded into the volunteer VSR PRIOR to submission. HOURS FOR THE LAST MONTH OF THE
QUARTER must be logged and certified. Incomplete nominations, duplicate write-ups from previous awards,
or nomination write ups that do not reflect the nomination period will be disapproved and sent back to the
unit/agency.
(2) Youth Iron Mike Award for Volunteer Service. Nominations for youth volunteers will be
accepted along the same timeline as adult volunteers. The hour minimum for youth volunteers varies from
the adult requirement, however the other basic criteria remains the same. Youth must also be registered and
document hours in the VMIS at www.myarmyonesource.com.
(3) Basics of Volunteer Management Training, Aug 13, 9 a.m. – 4 p.m., FRG Center. PREREGISTRATION REQUIRED by calling 396-8160. Course provides a critical understanding of Army
regulations, requirements, legal issues, etc. involved with managing Army volunteers. The course targets
Commanders, Rear Detachment, FRSAs, FRLs, and volunteer coordinators responsible for supervision of
any volunteer working on the installation.
(4) Effective Volunteer Award Writing Workshop – open to all those who submit awards for
volunteers, i.e. FRSAs. FRLs, commanders, volunteer coordinators, etc. Next classes are Sep 1, and Dec 1,
from 2 p.m. – 4 p.m., 3rd Floor Soldier Support Center.
(5) BRAGG ‘N BUCKS PROGRAM – “Cash In” Your Volunteer Hours – NEW ADDITIONS
BEGINNING OCT 1. Revisions to the incentive program will be with new items replacing those that have
“sold out.” The program is in place to reward those volunteers who log their hours each month. Earn points
to “purchase” items such as portfolios, tumblers, bags, and more.
i. Army Family Action Plan (AFAP) - Kari Gonzalez,
(910) 396-4447, E-Mail: [email protected]
Web Site: http://www.fortbraggmwr.com/acs/community-town-hall
(1) Army Family Action Plan Conference Issues. The next AFAP Conference is scheduled for
Oct 27-29, however, global Army-wide issues that may affect living and working conditions for Soldiers, their
Families, retirees, and DoD civilian employees can be submitted at any time. Contact the AFAP Manager at
396-4447 if you have an issue you’d like to submit!
(2) Installation Town Hall Meeting. Next meeting is scheduled for Aug 27, 9:00 am, Yntema
Club. The Installation Town Hall meetings are now being held biannually – in February and in August.
Issues are considered local AFAP issues that can be reviewed and addressed quickly. These issues are
accepted via the website throughout the year. In addition to covering the submitted issues, the Garrison
Commander conducts an open Q&A. You can always check the status of all Town Hall issues as well as the
Army Family Action Plan issues on the website above.
j. Army Family Team Building – Dee Ann Rader,
(910) 396-AFTB (2382) or (910) 907-3393, E-Mail: [email protected]
Web Site: http://www.fortbraggmwr.com/acs/army-family-team-building/
Army Family Team Building (AFTB) is a fun, interactive program designed for the Army Family to enhance
one’s knowledge of the military and develop leadership skills. Classes are free and open to everyone.
Limited free childcare is offered on a first come, first serve basis. For the current schedule or to register for
classes call 396-AFTB (2382), or register online at the website above.
(1) “Military Knowledge” (formerly Level I) – two day class offered Jul 1-2, Aug 5-6, 8:30 a.m. 2:30 p.m. Military Knowledge introduces participants to the basic skills and knowledge needed to be
successful in your military life.
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(2) “Personal Growth” (formerly Level II) - three day class offered Aug 18-20, 8:30 am – 2:30 pm.
Personal Growth encourages growth into a community leader.
(3) “Leadership” (formerly Level III) - two day class offered Jul 22-23, 8:30 am – 2:30 pm. Level
L teaches the participant more advanced leadership skills.
(4) “AFTB Marathon Training” – one full week of all three levels of AFTB classes offered Sep
14-18, 8:30 am – 5:00 pm. Military Knowledge, Personal Growth, and Leadership Development will be
offered.
(5) “Instructor Training Course” – three day course offered Sep 22-24, 8:30 am – 5:00 pm. This
course is offered to those individuals who want to instruct with the installation AFTB program. Criteria to be
considered includes attending Military Knowledge, Personal Growth and Resiliency, and Leadership
Development prior to this course.
(6) “Company Command Team Spouse Course” – two day course offered Sep 30-Oct 1, 9:00 am
– 2:00 pm. This course is designed to assist the spouses of Company Commanders, First Sergeants, and
other key company level leaders prepare for their new role as spouse leaders in the organization.
k. Resilience Academy – Dee Ann Rader,
(910) 907-3393, E-Mail: [email protected]
Web Site: http://www.fortbraggmwr.com/acs/
What is Resilience? Resilience is the ability to grow and thrive in the face of challenges and bounce back
from adversity. It is built through a set of core competencies that enable mental toughness, optimal
performance, strong leadership and goal achievement.
(1) Full Curriculum Training – four days, Jul 21, 22, 28, 29, 9 am – 5 pm. All fourteen resilience
skills will be taught. Training is held at the FRG Center unless otherwise stated.
(2) “Relationship Connections” – evening class offered Aug 11, 6 pm – 8:30 pm. Whether ready
to meet someone new or wanting to strengthen an existing relationship, making the pieces fit isn’t always
easy. Training is held at the FRG Center unless otherwise stated.
(3) “Spouse Battle Buddy Day” – Sep 15, 9 am – 2:30 pm. As spouses and Family members, we
have “battle buddies” who are there to lean on during deployments, FTXs, challenging days and life
accomplishments. Spend the day learning a few resilience skills while taking advantage of free childcare.
l. Relocation Readiness Program - Calvin Farlow,
(910)396-8682/8683, Email: [email protected]
(1) New Fort Bragg Installation Guides Available. The latest edition of the Fort Bragg Installation
Guide now includes the Answers Unlimited! Up to 10 copies) may be picked up from the Community
Support Connection (main information desk, first floor Soldier Support Center lobby), or the 3rd Floor ACS
desk. More than 10 copies can be picked up at the ACS Lending Closet/Airborne Attic, located in Bldg.
8-7006A, corner of Letterman/Ord Streets, Monday through Friday, between the hours of 8 a.m. and 4:30
p.m. Please note the facility is closed on weekends and on federal holidays. You must provide your own
manpower and vehicle to load/transport the guides. If you have any questions, please do not hesitate to call
ACS at 396-8682 or 396-8683.
(2) Newcomers’ Orientation and Bus Tour. Information available on schools, housing, employment,
medical care, recreation, welcome packets and many other community services. Bus tour of the installation
is provided. Orientation is held at the Soldier Support Center, 3rd Floor, first Tuesday of the month, 9 am
– 11:30 am. REGISTRATION IS REQUIRED. Please call 907-3499 to register.
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Pope Newcomers Orientation. 3rd Wednesday, 8:30 am – 12:30 pm. Mandatory for incoming Air
Force personnel. For more information please call 394-2147/2538.
(3) CONUS/OCONUS Pre-Move Brief, Jul, 14, Aug 11, Sep 8, 9 am - 11:30 am. Receive valuable
information on transportation, housing, finance, legal claims, budget planning and more. Limited childcare if
available. For more information or to register, please call 432-4602.
(4) PCS Pre-Move Counseling. One on one assistance with information regarding PCS moves to
include transportation, housing, finance, claims, budget planning, spouse employment, installation
booklets/information, and more. Walk-ins are welcome, no appointment necessary. For more information,
please call 908-1568/432-4602.
(5) USCIS Workshop, Aug 11, 9 am - 11:30 am. Obtain information on citizenship and immigration
services; call 396-6120 to register. REGISTRATION IS REQUIRED
(6) International Spouse Orientation, Jul 14, Sep 8, 9 am – 11:30 am. Obtain information on
medical services, employment, citizenship and immigration services, getting a driver's license, English as a
Second Language classes and more. Call 396-6120 to register. REGISTRATION IS REQUIRED
(7) Hearts Apart Program. Stay connected while your sponsor is away on an unaccompanied tour,
deployment, or temporary duty assignment (TDY) with newsletters, informative emails, events, and meetings
geared towards supporting waiting Families. For more information or to participate in the program, call
907-3327.
(8) Total Army Sponsorship Program Training. Learn the principles of support, standards of service,
policies, functions, and tasks governing the program in order to pave the way for a smooth transition from
losing to gaining installations. Training is provided in accordance with AR-600-8-8. Call 432-4602 or
908-1568 to request group/unit or desk side training.
(9) Army Integrated Family Support Network. Wherever you go, stay connected to the military
services. For more information on the closest military services available to you, call 907-3327.
(10) Lending Closet. Basic household items are available for Soldiers and Families arriving or leaving
Fort Bragg while their household goods are in transit. Please bring a copy of assignment orders and an ID
card. Items available include: pots, pans, dishes, irons, ironing boards, infant car seats, high chairs,
appliances, and more. We are located in Bldg. 8-7006, corner of Letterman and Ord Streets.
Call 396-6013 for more information.
(11) Airborne Attic. Facility operates from donations of clean, good, and usable items. Donations are
tax deductible. Soldiers E-4 and below can obtain household items free of charge. We are located in Bldg
8-7006, corner of Letterman and Ord Streets. For more information or to donate items, call 907-2842.
m. Soldier and Family Assistance Center (SFAC), Martha Brown, Director
(910) 643-6652/6653, Email: [email protected]
(1) Located in the Warrior Transition Battalion (WTB) Complex on Normandy Drive, the SFAC provides
services to not only to the Soldier and Families assigned or attached to the WTB, but also provides services
to Soldiers currently in the Medical Board Process.
(2) WTB Military Caregiver PEER Forum (Personalized Experiences, Engagement and Resources)
held every second Thursday of the month in the SFAC For additional information, please call 643-6653.
(3) An additional Military Caregiver PEER Forum (Personalized Experiences, Engagement and
Resources) will be held every second Wednesday of the month at the Family Readiness Group Center
(FRGC) for Caregivers of Fort Bragg Garrison Soldiers, other Armed Forces and Veterans, from 1:30 pm 3:00 pm. For additional information, please call 910-988-8246 .
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n. Survivor Outreach Services (SOS), Charlotte Watson, Program Manager
(910) 396-0384/643-2979, Email: [email protected]
Located at the corner of Knox and Macomb Street, Survivor Outreach Services’ mission is to advocate on
behalf of all Families who have suffered the loss of a Soldier and to educate the community about the
services provided. The program strives to build a unified support program which embraces and reassures
Survivors that they are continually linked to the Army Family for as long as they desire. We provide an
avenue of resources to include support groups, monthly newsletters, information briefs, and social activities.
(1) Spouse Support Group – First Thursday of every month, 10 a.m. - 11 a.m. A support group
held at the SOS building for surviving spouses of active duty Soldiers.
(2) Parent Support Group – Second Thursday of every month, 10 a.m. - 11 a.m. A support group
held at the SOS building for surviving parents of active duty Soldiers.
(3) Still Serving While Grieving – Third Thursday of every month, 11:45 a.m. - 12:45 p.m. A
support group held at the SOS building for active duty Soldiers who are grieving the loss of a loved one.
(4) Suicide/Illness Support Group – Fourth Thursday of every month, 10 a.m. - 11 a.m. A support
group held at the SOS building for surviving parents of active duty Soldiers.
(5) Tricare Transition Class – Aug 4, 1 p.m. – 2 p.m. Education class instructed by the Tricare
Representative that provides survivors with information about Tricare Prime and Tricare Standard.
(6) Gold Star Mothers Day Event– Sep 27, TBD Event hosted by the SOS program to recognize
Surviving parents in honor of Gold Star Mother’s Day.
(7) Home Buyers Class – Sep 8, 10 a.m. – 11 a.m. Education class instructed by the SOS Financial
Counselor that provides survivors with information about purchasing a home.
2. Army & Air Force Exchange Service (Exchange) – Vincent James, General Manager
Office: 910-436-3535; Email: [email protected]
NORTH POST MAIN EXCHANGE - Eric Desveaux, 910-436-4888, e-Mail: [email protected]
SOUTH POST MAIN EXCHANGE – Pat Hastings, 910-436-2166, e-Mail: [email protected]
3. American Red Cross (ARC) – Jeannette Salcedo, SAF Manager
(910) 396-1231/396-7815: Fax: (910) 396-6489, E-Mail: [email protected]
[email protected] Web Site: http://www.redcross.org
a. Adult Volunteer Program – All American Red Cross Volunteer Orientations are now being held at
Highlands Chapter Office, 807 Carol Street, Fayetteville on the first Tuesday of each month from 10 am –
11:30 am and the third Tuesday of each month from 5 pm – 6:30 pm. Must pre-registration. Call Red Cross
main office (910) 396-1231 x 3 for volunteer application information.
b. Pet Visitation Program – The program is a volunteer pet visitation for licensed therapy animals and
their handlers (must be Therapy Dogs International, TDI) Please contact Linda Daney, Hospital Chairman
[email protected] or call (910) 907-7124.
c. Hospitality Program – Red Cross volunteers provide daily hospitality carts (hygiene items, books,
magazines, newspaper and DVDs) to hospital patients. Red Cross volunteers also provide patients with a
light refreshment cart to include cookies donated by Fort Bragg units. Please call (910) 907-7124 or email
[email protected].
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d. Green Ramp – Unit Commanders must email a memo requesting Red Cross support at unit
deployments and re-deployments to [email protected] or [email protected].
e. Warrior Transition Outreach Program – Red Cross volunteers work with the WTB by providing a
wide range of support from material assistance to volunteer support of events and programs. Please call
(910) 396-1231 ext: 3 / (910) 907-7124 or [email protected]
f. Briefing and Workshops – For deployments, re-deployments, unit safety days, FRG and Senior
Leadership (Reconnection Workshops, Coping With Deployments, Get to Know Us Before You Need Us and
Health and Safety Courses). Please contact [email protected] or [email protected] (910)
396-1231 ext: 3.
g. Emergency Communication Messages – Red Cross provides timely, factual reports about family
emergencies, such as a death, illness or birth, to service members wherever they are stationed. Please call
(910) 396-1231 ext: 1 or 3 (0800-1600). After hours: 1-877-272-7337 (for emergencies only 24/7).
h. Financial Assistance (Referrals) – Staff and volunteers provide referrals to the Military Aid Societies
and community based agencies able to assist military members and their families. Please call (910) 3961231 ext: 3. After hours, please call: 1-877-272-7337 (emergencies only 24/7)
4. Armed Services YMCA – Cherie Bortnick, Executive Director, (910) 436-0500;
Fax: (910) 436-0018, E-Mail: [email protected]
Website: http://www.asymca.org/fort-bragg-nc/ Facebook: Armed Services YMCA – Fort Bragg
UPCOMING Event
Kids Olympics- Bring the whole family out for our 12th annual Kid’s Olympics. This events helps teach
children and parents the importance of sportsmanship, health and fitness. Every child will receive a
participation medal and a t-shirt, along with other medals they may win in each of the 10 events. Younger
children and participants can enjoy all of the extras this event has to offer! Jun 13, 9:00 am-12:00 pm at
Fort Bragg Polo Field.
PROGRAMS AND SERVICES
a. Operation Hero - A mentoring program that not only improves self-esteem and grades, but also
allows children to find there are “heroes” inside each of them. The 10-week program runs 3 times a year, and
targets children from 6 – 12 years of age that are experiencing temporary difficulty in school, either socially
or academically. Referred by teachers, parents or school officials, the bi-weekly sessions provide afterschool homework assistance and mentoring in a small group.
b. Baby Bundles -This program provides a layette for new mothers who are active duty, E-4 and
below, and for the dependent spouse of an active duty Soldier E-4 and below. The layette includes a
blanket, socks, sleeper, onesie, baby wipes, book, voucher for diapers and nursing bra, and other items.
The program supports approximately 1,800 Families each year. Volunteers are always needed to help
deliver the bundles.
c. Mommy & Me Classes - Cooking with Kids: Children, ages 2-5 years, come in and experience
making fun and creative snacks; cost is $25 per month, per child. Arts & Crafts for Kids: Hands on class for
children, ages 2-5 years, to come in and make a variety of craft projects; cost is $20 per month, per child.
Movement to Music: Interactive class with music, games and a variety of activities that enhance gross motor
skills for children, ages 2-5 years; cost is $20 per month, per child.
d. Operation Kid Comfort – Provides children of deployed active duty Soldiers a quilt or pillow bearing
photos of the Soldier and Family.
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e. Operation Ride Home- This Jack Daniel Distillery generous donation helps Service Members and
their Families travel from bases to homes across the U.S. during the holiday season. Additional donations
are greatly appreciated.
5. Association of Bragg Spouses – Paula Katers
E-Mail: [email protected] Website: www.FortBraggABS.org
Facebook: FortBraggABS
a. Monthly events are held on the first Thursday of every month. Please see our website for details of
upcoming events.
6. Bragg ‘N Barn Thrift Shop, Cindy Lamb, Manager
(910) 907-4053, E-Mail: [email protected]
Web Site: www.fbthriftshop.com
a. VOLUNTEERS NEEDED at the Fort Bragg Thrift Shop! Volunteers are asked to serve a minimum of
two hours at a time, any Tuesday through Saturday between the hours of 9 a.m. and 2 p.m. Benefits
include: reimbursement of child care expenses; first opportunity for paid job openings; and first look at newly
consigned items. Stop by the store and ask for a volunteer application to get started! We are located in
Building 2-2412, Woodruff Street.
b. Looking for a venue to host your next coffee or FRG meeting? We can open the store just for you in
the evening – just call us to book your next get together.
c. No consignment on Fridays! Consignment hours are Monday-Tuesday-Wednesday-Thursday and
Saturday from 9:00 am to 1:00pm. The store new hours are from 9:00am to 2:00pm. You may consign up to
28 items per day for 7 days. Please call the store to get more information.
7. Chaplains – Chaplain (COL) Jim Murphy, (910) 396-1121
E-Mail: [email protected] Website: www.bragg.army.mil/chaplain/
a. Watters Family Life Center. On post and easy to find. Pastoral counselors are available for
counseling to help you work through the challenges of life. POC is CH (LTC) Sieg, 396-6564.
b. Catholic Activities. Catholic activities meet at Pope chapel for RCIA, Sacramental preparation, PreCana, Pre-Baptism, Prayer Services, Parish Council, Catholic Staff Meetings, Bible Study and Youth
Activities. POC is Susan Kroll 394-1804 or [email protected]
http://www.facebook.com/pages/Saint-Michael-the-Archangel-Catholic-Community-Fort-BraggNC/172817769440727
c. Club Beyond is an exciting youth gathering that meets every Tuesday at 6:30 pm, Division Memorial
Chapel. Come join us. POC is Ben Weimar, Club Beyond Community Director, 919-612-5455 or e-mail
[email protected]
d. Fort Bragg's Protestant Woman of the Chapel (PWOC) A great program and new friendships await
you, so please join us, PWOC Bible studies meet at Pope Chapel at 9:00-11:00 a.m. and All American
Chapel from 9:30 a.m. -12:00 p.m. Studies are also available on Thursday at 9:00-11:00 a.m. at the Lodge in
Linden Oaks and All American Chapel from 6:00-8:00 p.m. Grab a friend and come join us! For more
information contact [email protected] or connect with us on Facebook Fort Bragg PWOC or
http://www.bragg.army.mil/Directorates/Chaplain/re.aspx
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e. Catholic Women of the Chapel (CWOC) CWOC invites you to join them Thursday mornings, at All
American Chapel from 9:30 to 11:30 a.m., for food and discussion. CWOC’s evening group meets on the
second and fourth Thursdays at Pope Chapel, from 6:30 to 8 p.m. Come out and join us for fellowship and
fun. Please email [email protected] for more information.
f. Vacation Bible School (VBS) Fort Bragg Our annual VBS program is coming soon! Come join us
Jun 22-26 at Irwin Intermediate School for “Jungle Safari.”. POC is Jeff Nevin at 394-1351 or
[email protected]
For more information regarding religious activities on post, please call 396-1121 or visit
http://www.bragg.army.mil/directorates/chaplain/Pages/default.aspx
8. Defense Commissary Agency, 910-436-2487, E-Mail: Web Site: www.commissaries.com
South Post Commissary: Paula D. Lewis, 910- 853-7333 ext. 3100 [email protected]
North Post Commissary: Jerry Hamilton, 910-396-2428, E-Mail: [email protected]
9. Fort Bragg Schools – Betty Sechrest, (910) 907- 0200
Web site: www.am.dodea.edu/bragg
Email: [email protected]
10. USO of North Carolina Fort Bragg – Renee Lane, Director
(910) 495-1437/1438 CFC-29349
Website: www.uso-nc.org or Facebook: USO North Carolina Fort Bragg / Fayetteville
a. USO of NC Fort Bragg Center. Located on the first floor of the Soldier Support Center, the center
has a 12-station computer lab available with a printer and CAC readers. The day room offers coffee, snacks,
TV and Wi-Fi throughout the day. The center is open Monday – Friday, 9 a.m. - 2:30 p.m. to active duty,
retirees, and their Family members.
WTB Satellite Center is open at the Warrior Transition Battalion Barracks, first floor for wounded, ill
and injured troops. Hours are 5:30 p.m. - 7 p.m., Monday-Thursday, and is supported 100 percent by
volunteers. Light meal and refreshments provided by volunteers. Excellent opportunity for unit-support or
Family Readiness Group activity. Contact Bev Jackson [email protected] for more information.
b. Fayetteville Travel Center. When flying out of the Fayetteville Regional Airport, please stop by the
USO of NC Center located behind security for a last email check, cup of coffee, snack and comfortable
waiting area. PCs equipped with CAC readers; printing and fax service is available. The center is open
7 a.m. - 7 p.m. daily and can be reached at 910-482-8200.
c. Volunteers Needed! The Fort Bragg and Fayetteville Travel Centers are staffed with volunteers.
The USO of NC Volunteer Program offers opportunities to give back to our troops through center duty,
events, homecomings, and other specific program areas. Hours are logged into VMIS and USO of NC
systems. Milestone awards are recognized throughout the year and at an annual volunteer recognition
dinner. Contact Bev Jackson for a volunteer application at [email protected] or download at
www.uso-nc.org.
d. Story Time for preschoolers (6 & under) is held monthly at 10 a.m. at the Fort Bragg Center. Space
is limited to 50 people. Check schedule and registration at www.uso-nc.org or check our Facebook page:
USO North Carolina Fort Bragg/Fayetteville. Upcoming events will be held at 10 a.m. on Jul 23, “Maisy
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Makes Lemonade”; Aug 27, “This is the Way We Go to School”; and Sep 24, “Jamberry”. All children receive
a story book, participate in a craft, and dress-up time. Light refreshments provided.
e. Transition Workshop Transition plans to civilian life on your radar? Sign up now for our Fort Bragg
Transition Workshop scheduled for Tuesday-Wednesday, June 23-24, 0900-1530 at USO NC Center. Our
partner Hire Heroes has an excellent program and services for transitioning troops. This workshop is offered
to troops and spouses FREE of charge! Lunch provided both days. Contact Kelli Davis for more information:
[email protected].
f. Spouse Reset. Save The Date for this military spouse program which will be offered Friday-Saturday,
Aug 28-29, at the Cape Fear Botanical Garden. Your active duty soldier is invited to attend. Only 35 slots
available. Registration will open mid-summer. More information coming!
11. Womack Army Medical Center - Shannon Lynch, Public Affairs Specialist
(910) 907-7247, Email: [email protected], (Public Affairs Office)
Website: www.wamc.amedd.army.mil
a. Holiday Hours.
Fourth of July. All primary care clinics (to include Clark, Joel Health and Dental, Robinson, Troop and
Family Medical and Womack Family Medicine Residency Clinics), as well as the Fayetteville and Hope Mills
Medical Homes will be closed on Friday, Jul 3 and reopen on Monday, Jul 6.
Labor Day. All primary care clinics will be open on Friday, Sep 4 and closed on Monday, Sep 7. This
includes Clark, Joel Health and Dental, Robinson, Troop and Family Medical and Womack Family Medicine
Residency Clinics. The Fayetteville, Hope Mills and Linden Oaks Medical Homes will be open on Friday,
Sep 4 and closed on Monday, Sep 7.
The Nurse Advice Line is available 24/7 at 1-800-TRICARE, option one. For more information, log onto
www.wamc.amedd.army.mil; follow us on Facebook https://www.facebook.com/WomackArmyMedicalCenter
In case of an emergency, call 911.
b. Have Medical Questions? Call the TRICARE Nurse Advice Line. Sometimes it is difficult to
know if and when to seek medical help for acute health problems, so having professional help at a moment’s
notice is invaluable. The Military Health System’s (MHS) new Nurse Advice Line (NAL) for TRICARE
beneficiaries does just that. TRICARE beneficiaries in the continental United States, Alaska and Hawaii can
call the NAL toll-free twenty-four hours a day, seven days a week. The NAL is a team of registered nurses
who are available to answer a variety of urgent healthcare questions. They can help you decide whether selfcare is the best option, or if it is better to see a healthcare provider. There will always be a live-person on the
line to address beneficiary concerns. The NAL offers a variety of solutions for all TRICARE beneficiaries.
For pediatric issues, the NAL will route the beneficiary to a pediatric nurse. If follow-up is necessary or
requested, the NAL will call the beneficiary back to check the child’s status a few hours later. The NAL will
make same-day appointments with the beneficiary’s primary care manager (PCM) for TRICARE Prime
beneficiaries who are enrolled to Military Treatment Facilities (MTFs). If a same day appointment is not
available, the NAL will re-direct the beneficiary to the closest urgent care center, and advise the PCM that an
urgent care referral is needed so the patient does not have to worry about paying any point of service copays. All other TRICARE beneficiaries who are not enrolled to a MTF will receive professional health advice
about their urgent health concern and when to seek urgent care. When calling the NAL, a customer service
representative will verify the beneficiary’s eligibility through the Defense Enrollment and Eligibility Reporting
System (DEERS). Beneficiaries with an acute health care concern or question will be connected with a
registered nurse that will ask the beneficiary a series of very standard questions to determine the next steps
and allow the NAL nurse to provide the best advice possible. Beneficiaries can still call their PCM or clinic,
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but the NAL is another option for beneficiaries to access the care they need and want in a timely fashion. To
access the NAL, once it launches, dial 1-800-TRICARE (874-2273), select Option 1.
c. You can now communicate with your Primary Care Clinic online using the Army Medicine Secure
Messaging Service (AMSMS) provided by Relay Health. Of course, you can still call us, or come in for a
face-to-face office visitthis is just an added option for you. Our central appointment line is still available at
910-907-APPT (2778). You can also register with TRICARE Online (TOL) to book or cancel your
appointments. To learn more about this service, or for instructions on how to register, please read on.
Registering for Online Access to Our Office. The registration process is quick and easyit should just
take a few minutes.
1. You should fill out a Relay Health Registration Form and return it to your clinic. To protect your privacy
for this secure messaging service, you must present in person with two forms of identification. A staff
member will verify your identity using your military ID card and one additional form of identification.
2. Following the in-person submission of this form, you will receive an email asking you to complete the
registration process online. Please allow us 3-5 working days to process your initial request.
Is the Online Communication Service Difficult to Use?
We think you’ll find the messaging service neatly organized and easy to use. The first time you log in, we
recommend taking a few seconds to review the Quick Tour presentation that pops up in your browser
window.
What Healthcare Services Can I Access Online?
Available services are listed below. Once you select the type of message you’d like to send, you simply
compose the message and send it to us. AMSMS IS NOT FOR URGENT OR EMERGENT MATTERS
since a RESPONSE MAY NOT BE IMMEDIATE. Please allow up to 3 business days for routine
communications.
Consult Your Doctor
(webVisitTM)
Use a webVisit to consult us about non-urgent health conditions or
symptoms. In a webVisit, you’re presented with a series of questions about
your symptoms and other important health information. Your answers help
us determine the best course of treatment for you.
Request An
Appointment
Request an appointment online and avoid waiting on hold or playing phone
tag with our office.
Request Medication
Refills
Request a prescription renewal when you need additional refills for a
prescribed medication. Once we approve your request, we can electronically
route it to the MTF pharmacy for filling.
Request a Lab or
Test Result
Ask us to forward information about recent lab results or diagnostic tests to
you electronically.
Send Note To Your
Doctor
Use this feature to ask routine administrative and health questions.
d. SAVE THE DATE!!! Ribbon cutting for the Linden Oaks Medical Home will be on Tuesday,
Sep 1, 10 a.m. at the clinic.
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