A Resource for the Title X Community
Quality Family Planning
Recommendations:
Resources to Support Implementation
Produced by the
National Training Centers
Current and Anticipated as of January 12, 2015
Introduction
This guide offers a snapshot of resources to support the Title X community as it implements
Providing Quality Family Planning Services (QFP), a new set of recommendations from OPA and CDC
to improve the quality of family planning services. The guide includes both resources that are
currently available and those planned for release in 2015. As new resources are launched, they will
become available on the Family Planning National Training Centers Website at http://fpntc.org.
The resources have been broken into 11 different topic areas that correspond with sections of the QFP:
1.
QFP Guidelines
2.
QFP – General
3.
Contraceptive Services
4.
Pregnancy, Testing, and Counseling
5.
Clients Who Want to Become Pregnant & Basic Infertility Services
6.
Preconception Health
7.
STDs
8.
Related Preventive Health Services
9.
Services to Men, Adolescents, and Special Populations
10.
Conducting Quality Improvement
11.
Other Administrative Resources – Business Practices
Types of resources outlined in this document include:
•
Downloadable Documents – fact sheets, job aids, toolkits, publications, case
studies
•
Live and archived multimedia – webinars, including virtual coffee breaks;
e-learning; videos; MP3 recordings; virtual events; online series; mobile apps
•
Virtual and In-Person Support
Quality Family Planning Recommendations: Resources to Support Implementation
Table of Contents
Overview of QFP Guidelines........................................................................................1
QFP – General..................................................................................................................2
Contraceptive Services.................................................................................................4
Pregnancy Testing and Counseling.............................................................................5
Clients Who Want to Become Pregnant & Basic Infertility Services........................6
Preconception Health....................................................................................................7
STDs...............................................................................................................................8
Related Preventive Health Services............................................................................9
Services to Men, Adolescents, and Special Populations.........................................10
Conducting Quality Improvement..............................................................................12
Other Administrative Resources – Business Practices...........................................14
Quality Family Planning Recommendations: Resources to Support Implementation
Overview of QFP Guidelines
Currently Available Resources
Resource type
Resource Title
Resource link
Fact Sheet
QFP One-page Overview
http://fpntc.org/training-and-resources/qfp-one-pageoverview
MP3 Recording
Title X Program Guidelines,
Regional Town Halls
http://fpntc.org/training-and-resources/mp3-recordingstitle-x-program-guidelines-regional-town-halls
Video (64 min)
The Revised Title X Program http://fpntc.org/training-and-resources/the-revised-titlex-program-guidelines-nfprha-plenary-presentation
Guidelines: NFPRHA
Plenary Presentation
Anticipated in 2015
Resource type
Resource Title
Resource target date
Live and Virtual
Event
QFP Day. Live and virtual presentations on the Quality May 8, 2015
Family Planning guidelines as part of the 2015
Women’s Health Care Symposium in Overland Park, KS.
Virtual Coffee
Break (30-min
webinar)
Overview/Introduction to QFP, Medical Eligibility
Criteria (MEC) & Selected Practice
Recommendations (SPR)
Anticipated date: 1st quarter
2015
1
Quality Family Planning Recommendations: Resources to Support Implementation
QFP – geneRal
Currently Available Resources
Resource type
Resource Title
Resource link
Archived Webinar
Essential Survival
Strategies – Patient
Experience Goals for Title X
https://jsi.webex.com/jsi/ldr.php?RCID=58f6998c51515
842c6308a6e2825cc87
Archived Webinar
Successful Teen Pregnancy
Prevention – Connecting
Clinical Care and
Community Interventions
http://fpntc.org/training-and-resources/webinar-recording-successful-teen-pregnancy-prevention-connectingclinical
E-Learning
Pharmacology for
Women’s Health
http://fpntc.org/training-and-resources/pharmacologyfor-womens-health-online-series
Job Aid
http://fpntc.org/training-and-resources/clinical-pathwayfor-family-planning-services-for-women-and-men-of
Job Aid
Clinical Pathway – Family
Planning Services for
Women and Men of
Reproductive Age
Family Planning and
Related Preventive Health
Services Checklists for
Women and Men
http://fpntc.org/training-and-resources/family-planningand-related-preventive-health-services-checklists-forwomen
Publication
Achieving the Triple Aim:
Better Care, Better Health,
and Lower Cost – A Guide
for Family Planning
Agencies
http://fpntc.org/training-and-resources/achieving-thetriple-aim-better-care-better-health-and-lower-cost-aguide-for
Anticipated in 2015
Resource type
Resource Title
Resource target date
E-Learning
Title X Orientation: Program Requirements.
Designed with a track for administrators and a track
for all staff. Includes Program Requirements for
direct clinical service staff
Anticipated date: 1st quarter
2015
E-Learning
Family Planning Basics. Intended for non-licensed
staff to provide a great foundation for providing quality
family planning services
Anticipated date: 1st quarter
2015
2
Quality Family Planning Recommendations: Resources to Support Implementation
Anticipated in 2015
Resource type
Resource Title
Resource target date
Job Aid
Expanded Family Planning and Related
Preventive Health Services Checklist for Women
Anticipated date: 1st quarter
2015
Online Series
Putting the QFP into Practice Series – Session
#1: Determining the Client’s Need for Services
(with introductory webinar, accompanying job
aids, and teaching designs).
Anticipated date: 1st quarter
2015
Online Series
Putting the QFP into Practice Series – Session #2
Integrating Reproductive Life Planning (RLP) (with
introductory webinar, accompanying job aids, and
teaching designs).
Anticipated date: 1st quarter
2015
Job Aid
Expanded Family Planning and Related Preventive
Health Services Checklist for Men
Anticipated date: 1st quarter
2015
E-Learning
Virtual Clinic
Anticipated date: 2nd quarter
2015
Webinar
Putting the QFP into Practice: Aligning Policies and
Practices with the QFP Recommendations. To be
included with QFP topic areas as approved by OPA.
Anticipated date: 2nd quarter
2015
Mobile App
Resource
QFP Pathways and Checklists for iPhone and
Android
Templates for Policy and Procedure
Documentation
Anticipated date: 2nd quarter
2015
Anticipated date: 3rd quarter
2015
3
Quality Family Planning Recommendations: Resources to Support Implementation
Contraceptive Services
Currently Available Resources
Resource type
Resource Title
Resource link
Archived Webinar
Case Management for
Contraceptive Care
http://fpntc.org/training-and-resources/case-management-for-contraceptive-care
E-Learning
2014 Contraceptive Update
http://www.cvent.com/events/annual-familyplanning-updates/event-summary-b782134e07cc46b593687f73b52c506e.aspx
Anticipated in 2015
Resource type
Resource Title
Resource target date
E-Learning
CAI/CHOICE Contraceptive Action Plan Training
Module (with a specific focus on same-day LARC
provision, and with module for clinicians and staff).
Anticipated date: 1st quarter
2015
Virtual Coffee Break Contraception & EC. Includes information on extended
(30-min webinar)
IUC use and ella data.
Online Series
Putting the QFP into Practice Series – Session #5:
Five Key Steps in Providing Contraceptive Services
(with introductory webinar, accompanying job aids,
resources for clinic staff and clients, and training
instructions and materials). These materials will be
included in all QFP activities to facilitate the practicing
of skills in clinic settings.
Anticipated date: 1st quarter
2015
Anticipated date: 1st quarter
2015
Virtual Coffee Break Treating Sexual Complaints in Women Using
(30-min webinar)
Hormonal Contraception
Anticipated date: 1st quarter
2015
Virtual Coffee Break FP Counseling for Clinicians
(30-min webinar)
Anticipated date: 1st quarter
2015
Publication
In-person Training
Change Package to Guide Performance
Measurement on NQF Contraceptive
Measure
Anticipated date: 2nd quarter
2015
IUC Insertion
Anticipated date: 2nd quarter
2015
4
Quality Family Planning Recommendations: Resources to Support Implementation
Pregnancy Testing and Counseling
Currently Available Resources
Resource type
Resource Title
Resource link
Video
Exploring All Options:
Pregnancy Counseling
Without Bias
http://fpntc.org/training-and-resources/exploring-alloptions-pregnancy-counseling-without-bias
Anticipated in 2015
Resource type
Resource Title
Resource target date
Online Series
Putting the QFP into Practice Series – Session
#8: Pregnancy Counseling & Education (with
video clips that demonstrate skills and links to
related job aids and resources for clinic staff).
Intended to provide an overview to quality
pregnancy testing, counseling, and education.
Anticipated date: 3rd quarter
2015
5
Quality Family Planning Recommendations: Resources to Support Implementation
Clients Who Want to Become Pregnant
& Basic Infertility Services
Anticipated in 2015
Resource type
Resource Title
Resource target date
Online Series
Anticipated date: 1st quarter
Putting the QFP into Practice Series – Session #3:
Achieving Pregnancy Counseling & Education (with 2015
introductory webinar, accompanying job aids, resources
for clinic staff and clients, and training instructions and
materials).
Online Series
Putting the QFP into Practice – Session #4: Basic
Infertility Counseling & Education (with introductory
webinar, accompanying job aids, resources for clinic
staff and clients, and training instructions and
materials).
Anticipated date: 1st quarter
2015
Virtual Coffee
Break
(30-min webinar)
Overview of the CDC National Public Health
Action Plan for Infertility
Anticipated date: 1st quarter
2015
Virtual Coffee
Break
(30-min webinar)
Basic Infertility for Clinicians
Anticipated date: 1st quarter
2015
Virtual Coffee
Break
(30-min webinar)
Basic Infertility Evaluation for MAs
Anticipated date: 1st quarter
2015
6
Quality Family Planning Recommendations: Resources to Support Implementation
Preconception Health
Anticipated in 2015
Resource type
Resource Title
Resource target date
Virtual Coffee
Break
(30-min webinar)
Reproductive Intentions, Screening &
Preconception Messages
Anticipated date: 1st quarter
2015
Online Series
Putting the QFP into Practice Series – Session #6:
Basic Preconception Counseling & Education (with
introductory webinar, accompanying job aids, and
training instructions and materials).
Anticipated date: 2nd quarter
2015
Virtual Coffee
Break
(30-min webinar)
Maximizing Fertility and Preconception Counseling
for Clinicians
Anticipated date: 2nd quarter
2015
7
Quality Family Planning Recommendations: Resources to Support Implementation
STDs
Currently Available Resources
Resource type
Resource Title
Resource link
E-Learning
The
Intersection
of
Intimate Partner Violence
(IPV) and HIV
https://www.onlineregistrationcenter.com/register.
asp?m=330&c=248
Anticipated in 2015
Resource type
Resource Title
Resource target date
Webinar
Pre-Exposure Prophylaxis (PrEP)
Anticipated date: 1st quarter
2015.
Webinar
New STI Guideline Updates
Anticipated date: 1st quarter
2015
Online Series
Putting the QFP into Practice – Session #7: STD
Coun-seling & Education (with introductory webinar,
job aids, and teaching designs and materials). Using
the 5 Ps for basic STD assessment & education for
women and men.
Anticipated date: 2nd quarter
2015
8
Quality Family Planning Recommendations: Resources to Support Implementation
Related Preventive Health Services
Cervical Cytology
Anticipated in 2015
Resource type
Resource Title
Resource target date
Virtual Coffee
Break
(30-min webinar)
Cytology/ Updates to Screening Guidelines
Anticipated date: 1st quarter
2015
Virtual Coffee
Break
(30-min webinar)
Management of Abnormal Screenings
Anticipated date: 1st quarter
2015
Primary Care
Currently Available Resources
Resource type
Resource Title
Resource link
Archived Webinar
Partnering with Primary
Care: Sustaining Your
Clinic While Improving
Community Health
Title X and Federally
Qualified Health Center
(FQHC) Sliding Fee Scale
Examples
Developing an MOU/
Integrating with Primary
Care Providers (with
accompanying talking points
and customizable MOU
templates)
http://fpntc.org/training-and-resources/webinar-recording-partnering-with-primary-care-sustaining-your-clinicwhile
Resource
Video
http://fpntc.org/training-and-resources/title-x-fqhc-sliding-fee-scale-examples
http://fpntc.org/training-and-resources/primary-carepartnership-video
9
Quality Family Planning Recommendations: Resources to Support Implementation
seRvIces to men, adolescents,
and sPecIal PoPulatIons
cuRRently avaIlable ResouRces
ResouRce tyPe
ResouRce tItle
Resource link
Archived Webinar
Successful Teen Pregnancy
Prevention – Connecting
Clinical Care and
Community Interventions
http://fpntc.org/training-and-resources/webinar-recording-successful-teen-pregnancy-prevention-connectingclinical
Job Aid
Clinical Pathway – Family
Planning Services for
Women and Men of
Reproductive Age
Family Planning and
Related Preventive Health
Services Checklists for
Women and Men
http://fpntc.org/training-and-resources/clinical-pathwayfor-family-planning-services-for-women-and-men-of
Getting Ready for Male
Reproductive Health
Services
http://fpntc.org/training-and-resources/getting-ready-formale-reproductive-health-services-toolkit
Job Aid
Toolkit
http://fpntc.org/training-and-resources/family-planningand-related-preventive-health-services-checklists-forwomen
antIcIPated In 2015
Resource type
Resource Title
Resource target date
E-Learning
Encouraging Communication Between Teens &
Parents/Guardians. Pertains to the legislative
mandate on family participation.
Anticipated date: 1st quarter
2015
Job Aid
Expanded Family Planning and Related Preventive
Health Services Checklist for Men
Anticipated date: 1st quarter
2015
Virtual Coffee
Break
(30-min webinar)
Male Reproductive Health for Clinicians
Anticipated date: 2nd quarter
2015
Virtual Coffee
Break
(30-min webinar)
Male Reproductive Health for MAs and Frontoffice staff
Anticipated date: 2nd quarter
2015
10
Quality Family Planning Recommendations: Resources to Support Implementation
Anticipated in 2015
Resource type
Resource Title
Resource target date
Virtual Coffee
Break
(30-min webinar)
LGBT Sexual and Reproductive Health for
Clinicians
Anticipated date: 2nd quarter
2015
Virtual Coffee
Break
(30-min webinar)
LGBT Sexual and Reproductive Health for MAs
and Front-office Staff
Anticipated date: 2nd quarter
2015
Webinar &
E-Learning
Outreach to Adolescents via Social Media
Anticipated date: 2nd quarter
2015
11
Quality Family Planning Recommendations: Resources to Support Implementation
Conducting Quality Improvement
Currently Available Resources
Resource type
Resource Title
Resource link
Archived Webinar
Essential Survival
Strategies – Patient
Experience Goals for
Title X
https://jsi.webex.com/jsi/ldr.php?RCID=58f6998c51515
842c6308a6e2825cc87
Community of
Practice
Quality Improvement
http://fpntc.org/cop/quality-improvement
Publication
Patient Experience
Improvement Toolkit
http://fpntc.org/training-and-resources/patient-experience-improvement-toolkit
Publication
Video (20 min)
Video (26 min)
Achieving the Triple Aim:
Better Care, Better Health,
and Lower Cost – A Guide
for Family Planning
Agencies
Prioritizing the Patient
Experience: Strategies for
Family Planning
(accompanies Patient
Experience Improvement
Toolkit)
The Family Planning
Patient Experience: Skills
to Improve Every Visit
(accompanies Patient
Experience Improvement
Toolkit)
http://fpntc.org/training-and-resources/achieving-thetriple-aim-better-care-better-health-and-lower-cost-aguide-for
http://vimeo.com/74631052
http://vimeo.com/74630789
12
Quality Family Planning Recommendations: Resources to Support Implementation
Anticipated in 2015
Resource type
Resource Title
Resource target date
E-Learning
Introduction to Quality Improvement for
Family Planning
Anticipated date: 1st quarter
2015
Webinar
Improving Clinic Capacity and Demand
Anticipated date: 1st quarter
2015
E-Learning
Quality Improvement Methodologies: Using the
Model for Improvement
Anticipated date: 2nd quarter
2015
Webinar
Improving Clinic Flow
Anticipated date: 2nd quarter
2015
Webinar
Improving Clinic Appointment Scheduling
Community of
Practice
Electronic Health Records
Anticipated date: 2nd quarter
2015
Anticipated date: 2nd quarter
2015
E-Learning
Data-Driven Quality Improvement
Anticipated date: 3rd quarter
2015
Case Studies
Successful QI Efforts Around a Title X
Performance Measure
Anticipated date: 3rd quarter
2015
13
Quality Family Planning Recommendations: Resources to Support Implementation
otheR admInIstRatIve ResouRces –
busIness PRactIces
Currently Available Resources
Resource type
Resource Title
Archived Webinar
Resource link
Starting Simple: Inreach/
Outreach and Enrollment
for Title X Family Planning
Agencies
E-Learning Course Coding in the Reproductive
Healthcare Environment
http://fpntc.org/training-and-resources/webinar-recording-starting-simple-inreachoutreach-and-enrollment-fortitle-x
Job Aid
How to Credential Family
Planning Providers with
Health Plans
http://fpntc.org/training-and-resources/how-to-credential-family-planning-providers-with-health-plans
Job Aid
Collecting Co-pays and
Applying Sliding Fee
Scales
http://fpntc.org/training-and-resources/collecting-copays-and-applying-sliding-fee-scales-a-job-aid-for-frontdesk
Job Aid
Frequently Used Codes:
Commonly Used ICD-9
Codes in Reproductive
Healthcare
Title X & FQHC Sliding Fee
Scale Examples
http://fpntc.org/training-and-resources/frequently-usedcodes-commonly-used-icd-9-codes-in-reproductivehealthcare
Job Aid
Credentialing Flow
http://fpntc.org/training-and-resources/credentialing-flow-job-aid
Publication
Thriving Under the
Affordable Care Act –
Providing On-Site
Insurance Enrollment
http://fpntc.org/sites/default/files/resource-library-files/
EnrollmentProfile_NTC_1.13.14.pdf
Job Aid
http://fpntc.org/training-and-resources/coding-in-thereproductive-healthcare-environment-0
http://fpntc.org/training-and-resources/title-x-fqhcsliding-fee-scale-examples
14
Quality Family Planning Recommendations: Resources to Support Implementation
Anticipated in 2015
Resource type
Resource Title
Resource target date
Community of
Practice
Webinar
Electronic Health Records
Anticipated date: 2nd quarter
2015
Webinar &
E-Learning
Outreach to Adolescents via Social Media
Online Tool
Sustainability Mapping Tool
Anticipated date: 3rd quarter
2015
Technical
Assistance
Sustainability Interventions (including Fiscal
Dashboard and Sustainability Dashboard)
Anticipated date: Ongoing
through 3rd quarter 2015
Online Series
Job Aid
Anticipated date: 1st quarter
Integrating Cultural Competency into Quality
2015
Family Planning Services (with training designs and
materials)
Coding in the Reproductive Healthcare Environment Anticipated date: 1st quarter
2015
Outreach and Community Partnerships
Anticipated date: 2nd quarter
2015
Anticipated date: 2nd quarter
2015
15
Quality Family Planning Recommendations: Resources to Support Implementation
NOTES
NOTES
To view Providing Quality
Family Planning Services
(QFP), visit http://fpntc.org/
topics/family-planningguidelines.
For more information, visit
fttp://fpntc.org.