The Sprinter Panel van Contents Sprinter panel van Load compartment and functionality Partially glazed panel van 4 6 8 Industry expertise/ Body and conversion solutions 10 Interior Comfort and functionality 12 12 Technology Engines and running gear BlueEFFICIENCY All-wheel drive 14 14 16 18 Safety 20 Equipment Standard and special equipment Genuine accessories Paintwork 22 22 27 29 Technical data Engine data and model range Fuel consumption and CO2 emissions Weights Dimensions 30 30 Glossary Services Test drive 40 42 46 34 36 38 The Sprinter. Every inch the consummate professional Nobody knows more about your job than you do. Thatʼs why the Sprinter panel van lets you take your pick. With three wheelbase versions, four body lengths and three load compartment heights, you have a free hand selecting the right solution for virtually any transport task. Several application-matched engines can be combined with a wide range of special equipment to fit any and every need. The Sprinter combines its many practical talents with impressive performance in the important disciplines economy and sustainability. The combination of advanced CDI engines and the optionally available BlueEFFICIENCY package guarantee a significant reduction in fuel consumption and reduced CO2 emissions. Look forward to a professional partner: your Mercedes-Benz Sprinter. Sprinter panel van 5 Whatever you have planned – the Sprinter takes it in its stride The Sprinter panel van takes loads as they come. It can be loaded from behind, from the right-hand side or, optionally, from the left as well. A fourth body length and the optional super-high roof mean that you have up to 17 m3 of cargo space available for this. Near-vertical inner walls, levelledoff wheel arches and a payload of up to 2710 kg allow the available space to be used to the full. The exceptionally wide side load compartment opening allows Europallets to be loaded comfortably, even long-edge first. And useful options like the KEYLESS ENTRY & SLIDE automatic door opener allow you to save valuable time during the trip as well. ▸ 3 wheelbases, 4 body lengths, 3 load compartment heights ▸ Max. loading length 470 cm, max. load compartment height 214 cm ▸ Cargo volume from 7.5 to 17 m3 ▸ Payload from 915 to 2710 kg ▸ Load compartment with four sliding-door versions up to 1.30 m wide x 1.82 m high, depending on body length and roof variant ▸ Electrically operated load-compartment sliding doors as an optional extra: this feature makes it possible to open and close the right or left sliding door at the push of a button, apart from which the door can be stopped in any position ▸ Optional KEYLESS ENTRY & SLIDE feature provides fully automatic opening and closing of the load-compartment sliding door when approaching the vehicle/leaving the load compartment ▸ Hinged rear doors open to an angle of 180° or, as an option, up to the side wall (doors lock into position automatically) ▸ Practical range of bulkhead variants: continuous, with window, with sliding window or with sliding door ▸ Flexible load-securing and cargo-retention system: standard-fit load-securing rings and optional lashing rails in the floor, sidewalls and roof frame, as well as tensioning straps for the lashing rails; more loadsecuring aids are available as accessories ▸ Towing capacity of up to 3.5 t for selected vehicle variants ▸ Optional super-single tyres (for 4.6 t perm. GVW) for an extra 25 cm of through-loading width between the wheel arches – enabling Europallets to be loaded cross-wise ▸ Very easy loading Load compartment and functionality 7 Space for a thousand things, even with six people on board The Sprinter with a partially glazed load compartment combines the advantages of a panel van with those of a crewbus/minibus, making it ideal for applications involving the transport of a crew as well as a large amount of material. Large windows behind the B-pillar, a convenient entrance, high-quality seats and plenty of space ensure that comfort is first-class in the second row, too. There is room for up to six people without having to compromise on hallmark Sprinter variability. The rear bench seat, available as an option, can be removed in next to no time. ▸ Optional 2- or 3-seater bench for the passenger compartment, with the option of armrests ▸ Room for up to six people if the optional twin co-driverʼs seat is specified ▸ Three-point seat belts for all seats ▸ Optional bulkhead at the C-pillar (available for the partially glazed panel van with a high roof and 3.5-t perm. GVW) ▸ For remaining loading lengths when 3-seater bench is installed (measured on load compartment floor without bulkhead installed), see illustrations below Transport crew and cargo without having to compromise – itʼs easy with the partially glazed panel van. The bulkhead at the C-pillar is available as an option for the panel van with a high roof and 3.5-t perm. GVW 1880 2545 3580 3980 All dimensions in mm Partially glazed panel van 9 The Sprinter: Especially for you A professional transport solution is always an individual transport solution. And the Sprinter is the best example of this. Its flexible vehicle concept and impressively wide range of variants make it the ideal solution for a great many industries and applications. Reap the benefits of Mercedes-Benzʼs industry know-how and vast experience – and discover your own personal Sprinter. 10 Industry expertise/Body and conversion solutions The Sprinter serves as a basis for all manner of body types1. The Sprinter can be converted into a mobile workshop, used as a refrigerated or deep-freeze vehicle, or equipped with a fuel-saving, aerodynamic integral box body, to name but a few examples Individuality as a principle. An important part of any professional partnership is recognising your partnerʼs needs. This is why we at Mercedes-Benz look very closely at the wishes and requirements of our customers. One of the key requirements is the ability to adapt a vehicle to a highly individual application profile. Right from the start, Mercedes-Benz vans are developed with this aspect firmly in mind, meaning that they provide an excellent basis for bodies and conversions used in all industries. Mercedes-Benz cooperates closely with qualified partner companies, meaning that the Sprinter can meet even the most unusual of individualisation requirements. numerous advantages for customers: by combining our know-how with the know-how of the bodybuilders, we are able to provide an extremely wide range of body types of a very high quality – from vehicles for the construction industry and the trades to box-body vans and refrigerated vehicles as well as vehicles for the police and rescue services. Public authorities, in particular, appreciate our industry solutions on account of attributes such as longevity and reliability. A further plus point is the fact that our cooperation with bodybuilders also extends to service and repairs. Your Mercedes-Benz van dealer will be glad to help you find just the body type you need. Custom-designed solutions from qualified partners. Bodybuilders are key partners when it comes to providing individual industry solutions. Here too, quality is the highest precept for us. This is why Mercedes-Benz cooperates closely and intensively with selected bodybuilders and offers them comprehensive support. This philosophy has All the industry specialists you need in one place: Mercedes-Benz VanSolution. If youʼre looking for a fully finished, custom-designed van straight from the factory, and from a one-stop shop, you need Mercedes-Benz VanSolution: our close system partnerships with selected bodybuilders enable you to order exactly the van you need, including the desired body or conversion solution, by going through a single advisor at your Mercedes-Benz dealership, saving you time and hassle. Our services range from checking the technical aspects of the body to servicing, repairs and warranty work on the industryspecific vehicle. Not to mention provision of a replacement vehicle should one be needed. For further information, please visit www.vansolution.de Variety is our business: VanPartner by Mercedes-Benz. Furthermore, our programme VanPartner by MercedesBenz at www.vanpartner.info is designed to find the ideal bodybuilder for your needs. All VanPartners are checked beforehand by Daimler AG to ensure that they meet the high standards of Mercedes-Benz. Itʼs easy to find a customdesigned body using our search screen, which lets you select the body or conversion product you want based on various criteria. 1 The vehicles shown here are examples of body and conversion solutions. Some of them are available ex factory or only directly from the bodybuilder. The body and conversion solutions available vary from country to country Industry expertise/Body and conversion solutions 11 Give yourself a comfortable lead The conditions under which you have to operate your vehicle are tough and unforgiving – and theyʼre not getting any easier. At least the Sprinter can help. It sets standards by providing outstanding driving and operating comfort, plenty of space and even more intelligent ideas. The interior scales new heights in terms of design, material selection and ergonomic quality. Then there is the wide range of practical and innovative equipment from which you can choose the elements you need. After all, youʼre in the driving seat. ▸ A generous amount of space for all occupants ▸ Numerous stowage facilities offer plenty of handy storage space (e.g. compartment above the windscreen as standard) ▸ Several cup holders and 2 bottle holders (1.5-litre bottles) ▸ Ergonomically shaped seats with optimised seat design ▸ Driverʼs seat with wide adjustment range ▸ Optional twin co-driverʼs seat with stowage compartment under seat cushion and integral folding table in backrest ▸ Low interior noise level ▸ Steering wheel adjustable for height and reach available as special equipment ▸ Multifunction steering wheel with trip computer available as special equipment ▸ Power windows for driver and co-driver ▸ Cruise control with activatable SPEEDTRONIC speed limiter available as special equipment ▸ Powerful heating and ventilation system ▸ Latest-generation radios (special equipment) offering the right solution for every need ▸ Bluetooth hands-free system and universal interface for mobile devices – e.g. mobile navigation systems, smartphones and MP3 players – available as special equipment ▸ Optional PARKTRONIC parking aid front and rear with audible signal and visual display in the exterior mirror and on the instrument panel ▸ Central locking with radio remote control as standard Man-made-leather upholstery. The optional black man-made-leather The handy joystick-style gearshift on the dashboard allows easy Optionally available twin co-driverʼs seat with folding table and stowage upholstery is particularly easy to care for. The breathable Lima fabric cover through-cab access compartment in black is provided as standard (large image on left) Interior | Comfort and functionality 13 The illustration shows an OM 651 4-cylinder CDI diesel engine The Sprinter is impressive on the road And on the balance sheet, too Economically-efficient engines High quality standards and solid resale values contribute to the overall cost-effectiveness of the Sprinter, as do its highly sophisticated engines. When equipped with the advanced OM 651 4-cylinder CDI diesel engine, available with a choice of three power outputs, or the supremely confident OM 642 V6 CDI diesel engine, the Sprinter sets standards in terms of economic efficiency and future-compatibility. If the van is registered as a commercial vehicle, all four CDI diesel engines meet the requirements of the Euro V emission standard and consume far less fuel than the previous engines with a corresponding reduction in exhaust gas emissions. In addition to this, the CDI diesel engines can also be made to comply with the EEV (Enhanced Environmentally Friendly Vehicle) standard – currently Europeʼs most stringent emission standard – if requested by the customer. These vehicles ensure extremely low emissions of particulate matter, for example. As well as displaying these attributes, the Sprinterʼs engines are also impressively quiet – thanks to effective noise insulation which ensures a pleasant sound level in the interior. Fuel-saving transmission. The innovative ECO Gear 6-speed manual transmission is the ideal partner for the Sprinterʼs diesel engines. Thanks to a wider gear ratio spread, a wider overall gear ratio and the reduction in the engine speed level, it reduces combined fuel consumption substantially compared to the earlier Euro IV CDI diesel engines – by up to 1.3 l/100 km in the case of the 4-cylinder engine and by as much as 1.5 l/100 km in the case of the 6-cylinder engine. ▸ Economical 4-cylinder CDI diesel engine with a choice of 3 power outputs, two-stage turbocharger for the variants developing 95 kW and 120 kW; V6 CDI diesel engine developing 140 kW also suitable for heavier-duty applications ▸ CDI diesel engines with diesel particulate filter as standard ▸ Economical 4-cylinder petrol engine developing 115 kW and a dynamic V6 petrol engine developing 190 kW ▸ Fuel-saving ECO Gear 6-speed manual transmission for the CDI diesel engines ▸ 6-speed manual transmission standard for the 4-cylinder petrol engine; 5-speed automatic transmission standard for V6 petrol model (optional for 4-cylinder petrol engine) ▸ New consumption-optimised 7G-TRONIC1 7-speed automatic transmission optionally available for the CDI engines ▸ Start-off Assist as standard for vehicles with automatic transmission, optional for vehicles with manual transmission ▸ Diverse variants with gas drive system: Sprinter NGT (Natural Gas Technology) either with monovalent natural gas drive or with bivalent natural gas and petrol drive, Sprinter LGT (Liquefied Gas Technology) with bivalent liquefied gas technology and petrol operation ▸ The optional ASSYST service computer allows flexible, application-oriented oil change intervals and therefore helps to reduce maintenance costs 1 Expected to be available from 1st quarter 2012. Until replacement the 5-speed automatic transmission will be delivered Technology | Engines and running gear 15 BlueEFFICIENCY Fast forward to viable efficiency From 7.0 l per 100 km. The Sprinter with BlueEFFICIENCY package1, 2, 3. Our goal is to ensure your mobility in as economical and sustainable a manner as possible for the future. We group together under the term BlueEFFICIENCY all those innovations that help make this objective possible: intelligently combined measures aimed at reducing fuel consumption and CO2 emissions. And the Sprinter with the BlueEFFICIENCY1, 2, 3 package proves just how well this works. In particular in urban distribution transport, the interaction of the ECO start-stop function4 a thrifty diesel engine and further components ensure a significative reduction of fuel consumption and emissions – by up to 0.5 l/100 km (OM 651) or 0.3 l/100 km (OM 642). In its thriftiest version5, the Sprinter impresses with a fuel consumption of just 7.0 l per 100 km. The efficiency package is available for all variants of the Sprinter Panel Van powered by a CDI diesel engine. 16 Technology | BlueEFFICIENCY Innovative Natural Gas and Liquefied Gas Technologies. With the Sprinter LGT (Liquefied Gas Technology) Mercedes-Benz expands its range of BlueEFFICIENCY technologies by incorporating the particularly economicefficient liquefied gas drive system. The bivalent drive system (it is possible to choose between petrol and liquefied gas operation) impresses with its relatively low fuel costs, significantly reduced pollutant emissions and a range of around 450 km when operating on liquefied gas. The range can be increased without any problem by simply switching to operation with petrol – in a manner similar to that of the tried and tested Sprinter NGT (Natural Gas Technology) with bivalent natural gas and petrol drive. In the monovalent variant, which is certified according to emission standard EEV, the Sprinter NGT acts as a pure natural gas vehicle. The petrol in the tank of reduced size (< 15 l) is only used to start off and as an emergency reserve. Components of the BlueEFFICIENCY package1, 2, 3 for the Sprinter Panel Van ▸ OM 651 diesel engine (Euro V or Euro V/III) or OM 642 diesel engine (Euro V) ▸ ECO start/stop function4 ▸ ECO power-steering pump ▸ Electrically-controlled fuel pump ▸ Shift point recommendation ▸ Rolling-resistance optimised tyres6 ▸ Alternator management ▸ Battery management ▸ In-engine measures Not in conjunction with petrol engine The efficiency package with automatic transmission and 4x2 drive for the Sprinter will not be available until the introduction of the new 7G-TRONIC 7-speed automatic transmission (expected to be available from first quarter of 2012) 3 When registered as a commercial vehicle, the Sprinter features shift point recommendation, battery management and in-engine measures as standard; all other items are special equipment. When registered as a passenger car, the efficiency package is included as standard 4 Not in conjunction with automatic transmission 5 In conjunction with standard manual transmission and an optional rear-axle ratio of 3.692. 6 If available for the particular model variant, otherwise standard tyres 1 2 Four good reasons for driving your business forwards The Sprinter with all-wheel drive1 If you also need to go off-road with your Sprinter or are often faced with tough operating conditions, we recommend the optionally available engageable all-wheel-drive system1. It truly excels under poor road and weather conditions with its combination of increased traction, enhanced directional stability and road adhesion, and latest-generation ESP. The engageable all-wheel drive1 transfers the engine power to all four wheels simultaneously, splitting it 35 : 65 between the front and rear axle. And an optional gear reduction is available to extend the range of application possibilities on difficult terrain and further improve starting performance. One of the outstanding features of the Sprinterʼs all-wheeldrive system1 is the absence of mechanical differential locks. In their place is the much lighter 4ETS Electronic Traction System which, being fully automatic, relieves the strain on the driver. It engages when one or more wheels start to spin, braking the spinning wheels individually and increasing the drive torque at the wheels which still offer sufficient grip. 1 Available for selected variants. For availability by model, please see the tables on pages 30–33 The all-wheel drive system operates even more effectively because the Electronic Traction System 4ETS is integrated in the Sprinterʼs standard-fit ESP Technology | All-wheel drive 19 Your safety is a precious commodity The figure on page 21 (left) shows various airbags at their maximum deployment for illustrative purposes only Thereʼs no such thing as too much safety. Thatʼs why weʼve made every effort to ensure that the Sprinter offers the driver, passengers and other road users the highest possible degree of protection. A prime example of this is the Electronic Stability Program ADAPTIVE ESP which, for the first time, takes account of the vehicle load – one of the key influencing factors. As the vehicle load can vary during the course of a trip, sensors determine the current level, thus enabling ADAPTIVE ESP to perform its stabilising interventions correspondingly. In order to increase handling safety when towing a trailer, we have now extended the range of ADAPTIVE ESP functions for the Sprinter to include Trailer Stability Assist. If the trailer starts to sway, the new system counteracts these movements to help the driver to stabilise the vehicle/ trailer combination. ESP Trailer Stability Assist is activated automatically if a trailer coupling is fitted ex factory. It can also be activated subsequently by your MercedesBenz dealer if a trailer coupling is retrofitted. ▸ ADAPTIVE ESP Electronic Stability Programme in conjunction with anti-lock brake system (ABS), acceleration skid control (ASR), electronic brake force distribution (EBD), Brake Assist (BAS) and ESP trailer stabilisation ▸ Very good crash performance ▸ Front airbag for the driver as standard ▸ Optional front airbag for the co-driver, both for the single seat and the twin seat, as well as windowbags and thorax bags for the driver and co-driver ▸ Three-point seat belts on all seats; with belt tensioners and belt force limiters for driverʼs and single co-driverʼs seat; seat belt warning for driverʼs seat standard ▸ Head restraints with 2-way adjustment standard on all seats; 4-way adjustment optionally available ▸ Hydraulic braking system ▸ Adaptive brake lights as standard ▸ Both exterior mirrors have integrated additional wide-angle mirrors ▸ Optional bi-xenon headlamps with Add-Light system and cornering light function ▸ Rain sensor with Headlamp Assist as an option ▸ Bulb failure indicator ▸ Practical load-securing system comprising load-securing rings with increased load rating as well as optional lashing rails in the floor, sidewalls and below the roof frame; optional tensioning straps ▸ Central locking with radio remote control and enhanced anti-theft protection; anti-theft alarm system with interior monitoring and tow-away protection available as optional extras ▸ Optional tyre pressure monitoring system (not available with twin tyres) ▸ Optional reversing camera in conjunction with a 17.8-cm monitor to aid reversing and manoeuvring (display also possible via COMAND APS) Safety 21 Make your life a little easier The Sprinter offers a wide range of standard and special equipment features to help make life on the road a whole lot safer and more pleasant. Why not start compiling your wish list right away? ○ Twin co-driver seat. Provides seating for a third ○ Armrests for driver and co-driver. The angle- ○ Comfort seats. Take a seat: comfort seats with person in the driverʼs section. The table function pro- adjustable armrests enhance comfort and relaxation, adjustable seat cushion angle and other adjustment vides an additional storage surface; the seat base particularly on long journeys options in addition to manual lumbar support can be used as a stowage compartment ● Standard equipment ○ Special equipment ● Generous stowage facilities. The spacious ○ Audio 20 radio. Radio with dual tuner, CD ○ Hinged lid for stowage compartment. compartments in the interior panelling on the driver The stowage compartment with hinged lid allows and co-driver door provide plenty of space for ○ Steering wheel adjustable for height and reach. items such as a laptops, personal articles or a 1.5-litre bottle. These generous compartments are The wide adjustment range ensures that drivers freight papers to be stowed safely out of sight. Once complemented by several other stowage facilities of different sizes quickly find a seating position to opened, the hinged lid is held in its end position, in the cockpit, including several cup holders and suit them making it easier to use a practical compartment above the windscreen ● Front airbag1 for driver. When combined with a ○ Lockable glove compartment. The lockable and ○ COMAND APS control and display system. fastened seat belt, the front airbag for the driver illuminated glove compartment provides plenty High-performance multimedia system with fast hard- DVD navigation with arrow-type display for digitised increases the level of occupant protection in the of space for the safe stowage of documents and disc navigation for the digitised areas of Europe. areas of Europe. 12.7-cm TFT colour display, Traffic event of a severe frontal collision personal items player with MP3 capability, Bluetooth interface2 with hands-free function, telephone keypad 2 Our telephony and multimedia web special gives you detailed information and useful instructions regarding the Bluetooth compatibility of your devices: www.mercedes-benz.com/ connectivity ○ Audio 50 APS radio/navigation system. 16.5-cm TFT colour display, high-resolution map Message Channel (TMC), three radio tuners, DVD ○ Front airbag1 for co-driver. A front airbag for display, Traffic Message Channel (TMC), DVD video/ player with MP3 capability, Bluetooth interface2 the co-driver (including for the twin co-driver’s seat) audio, 4 GB memory for MP3 files, Bluetooth with hands-free function, telephone keypad is available as special equipment interface2 with hands-free function 2 1 The picture shows simulated front airbag activation (maximum deployment) – for illustrative purposes only 2 Our telephony and multimedia web special gives you detailed information and useful instructions regarding the Bluetooth compatibility of your devices: www.mercedes-benz.com/ connectivity Our telephony and multimedia web special gives you detailed information and useful instructions regarding the Bluetooth compatibility of your devices: www.mercedes-benz.com/ connectivity Equipment | Standard and special equipment 23 ○ ASSYST service computer. The optional ASSYST service computer allows flexible, application-depen- ○ Electric step1 for load compartment sliding dent oil change intervals of up to 50,000 km door. Comfortable access and exit: the electric step in the case of the diesel models (petrol models: extends and retracts automatically on opening and 40,000 km) or every two years at the latest. With closing respectively, the load compartment sliding ○ Plywood load-compartment panelling (roof- with load-securing straps, the lashing rails mounted the ASSYST service computer on board, maintenance door high). Plywood panels up to the roof edge protect on the side wall secure medium-high bulky objects. intervals are up to 100,000 km (diesel models) or 1 the sheet-metal skin against damage, e.g. caused Suitable tensioning straps for the lashing rails are by sliding cargo available as special equipment 80,000 km (petrol models), depending on operation Please contact your Mercedes-Benz dealer for information about availability ○ Lashing rails on belt rail. When used together ○ FleetBoard product range. Vehicle computer ○ Load-compartment panelling up to belt rail, ○ Lashing rails under the roof frame. In conjunc- ● Load-securing rings in load-compartment floor. TiiRec creates the conditions for the use of the inno- washable. Half-height wood hardboard panels tion with load-securing straps, the lashing rails Can be used in combination with the optionally vative Vehicle management and Time management trimmed with grey PVC sheeting protect the metal mounted under the roof frame can be used to secure available tensioning straps to restrain the cargo telematics services (further information on page 41 surfaces from damage, e.g. due to shifting loads, tall, bulky objects and at www.fleetboard.com). DispoPilot.mobile and enhance the appearance of the load compart- and DispoPilot.guide are available from your ment (roof-high load-compartment panelling also Mercedes-Benz dealer or directly from FleetBoard available) as retrofits for the Logistics Management application ● Standard equipment ○ Special equipment 24 Equipment | Standard and special equipment ○ Trailer coupling (ball-type head). Both rigid and detachable ball-head trailer couplings are available, with 13-pin trailer socket. Maximum permissible drawbar load is 100 kg, with a maximum permissible towing capacity of 2 t (optionally higher) ○ Rear step. A special rear step is available, for ○ Chrome-trimmed radiator grille. An attractive ○ Load-securing system. Lashing rails fitted vehicles with or without trailer coupling. A sprung flush with the floor are a fast and simple means of rear step is also available (only for vehicles without ● Side rub strips. Wide plastic strips protect look and further enhances the appearance of restraining objects of different sizes trailer coupling) the bodywork from minor damage the vehicle chrome trim lends the radiator grille a distinctive ● Full-width bulkhead. The bulkhead protects the ○ Reversing camera. When reverse gear is engaged, ○ Super-single tyres. Vehicles with a perm. GVW ○ Bi-xenon headlamps with Add-Light system and driver and co-driver from shifting loads. the reversing camera sends images of the area of 4.6 t are optionally available with super-single tyres cornering light function. Better illumination of ○ Bulkhead with fixed or sliding window. Option- behind the vehicle to a 17.8-cm monitor. In this way, in place of the twin tyres. In the case of the panel the area directly to the side of the vehicle enhances ally, the bulkhead can be fitted with a fixed or slid- the system makes parking and manoeuvring easier van, these tyres give a through-loading width of safety, especially on tight bends, at junctions and ing window, allowing the driver to keep an eye on and safer (display also possible via COMAND APS) approx. 1.22 m between the wheel arches, making when manoeuvring the load compartment it possible to load Europallets cross-wise Equipment | Standard and special equipment 25 Further standard and optional equipment Interior Bulkhead at the C-pillar (only available for partially glazed panel van ○ with high roof and 3.5 t perm. GVW) Heated seats for driver/co-driver ○ Hot-air auxiliary heating (fuel-fired stationary heater) ○ BlueEFFICIENCY package2 (see p. 16) registered as a commercial vehicle ○ registered as a passenger car ● Bulkhead with aluminium sliding door ○ Hot-water auxiliary heater (also functions as a stationary heater) ○ Cruise control ○ Cab carpeted with insulating mat and non-slip rubber floor covering ● KEYLESS ENTRY & SLIDE ○ Tachograph ○ Indicator lights for turn signal indicators, main beam, charging current, ● Multi-adjustable driverʼs seat for a relaxed seating position ● Various different final-drive ratios ○ oil level, coolant level, brake fluid and brake pads etc. Multifunction steering wheel with trip computer ○ ● PARKTRONIC parking and manoeuvring aid ○ Safety/chassis Rear seat row with 2-seater bench seat ○ Power windows for driver and co-driver ● 2-way head restraints on front seats (4-way head restraints optionally available) ● Rear seat row with 3-seater bench seat (wide or narrow) ○ Pre-installation for radio ○ Precisely controllable heating and ventilation system with four-stage ● Instrument cluster with clock and outside temperature display, etc. fan and two additional fresh-air vents Exterior ○ Rack-and-pinion power steering ● Heated rear window ○ Radio and communication systems: ○ Hinged rear doors opening as far as the side wall ○ – Sound 5 radio Hinged rear doors with window ○ – Audio 20 radio – Audio 20 radio with CD changer ○ Roof fan for load compartment ○ Sliding load compartment door (left) ○ – COMAND APS control and display system ○ – COMAND APS+ control and display system with DVD changer Trailer socket, 13-pin – Audio 50 radio/navigation system – Audio 50 radio/navigation system with DVD changer Comfort Bulb failure indicator ● Chassis variants for a wide range of requirements ○ Front fog lamps (halogen) ○ Headlamp cleaning system ○ ● Heated windscreen ○ Start-off Assist (for manual transmission models) ○ Independent front suspension ● Suspension seats for driver/co-driver ○ Rain sensor with Headlamp Assist ○ TEMPMATIC temperature-controlled air conditioning ○ Thorax bags for driver and co-driver ○ Tinted windows ○ Three-point seat belts on all seats; with belt tensioners ● ○ Central locking with radio remote control ● Electric closing aid for sliding load-compartment door ○ Technology Electrically adjustable and heated exterior mirrors incl. heated ○ 5-speed automatic transmission (standard for V6 petrol model) ○ 7G-TRONIC 7-speed automatic transmission ○ and belt force limiters for driverʼs and single co-driverʼs seat 1 Electrically operated sliding load-compartment door ○ (only in conj. with CDI diesel engine) Entry/exit lights for driver and co-driver ○ All-wheel drive Tyre size 235/65 R C (3.5 ton) ● Windowbags for driver and co-driver ○ ● Standard equipment ○ Optional extra ○ 1 2 26 Equipment | Standard and special equipment ○ Headlamp range adjustment Auxiliary heater additional wide-angle mirror Anti-theft alarm system with interior monitoring and tow-away protection ○ Sliding window in load compartment ○ Assist (only in conj. w/trailer coupling or pre-installation for one) (with or without battery-powered horn) Light-alloy wheels (vehicles with 3.5 t perm. GVW only) ● ASR, EBD, BAS, Acceleration Skid Control (ASR), Electronic brake force distribution (EBD), Brake Assist (BAS) and ESP Trailer Stability Full wheel covers Trailer coupling (reinforced) for up to 3.5 t towing capacity ADAPTIVE ESP (Electronic Stability Program) in conjunction with ABS, Planned availability from 1st qter 2012. Until replacement the 5-speed autom. transm. will be fitted Not in conjunction with petrol engine Genuine accessories1 Mercedes-Benz accessories allow you to further individualise your Sprinter to fulfil your exact needs. Genuine Mercedes-Benz accessories1 are optimised to suit your vehicle, and they meet stringent requirements in terms of quality and safety. Further information and details of the entire product range can be found in our accessories brochures. Mobile phone cradles. Cradles are available for Stowage box in twin co-driverʼs seat. The spacious General-purpose securing net. Makes securing Cargo basket. Flexible load carrier: the cargo common makes of mobile phone2 as the link stowage box, made from shockproof plastic, is a load childʼs play: the net is always ready for use basket allows you to transport various forms of between your mobile phone and the mobile phone designed to help keep the interior tidy. It enables by means of a lift system in the roof. After the vehi- cargo and can be adapted to any vehicle length. console. Optimum voice quality and user-friendly the supplied partition to be fitted and can be used to cle has been loaded, the net can be stretched The staff at your Mercedes-Benz service outlet will operation are ensured at all times. Can be fitted store suspended files. The stowage box protects across the cargo quickly and easily before being be glad to advise you on the parts suitable for without any need to visit a workshop the inside of the seat base frame against damage and secured to the load compartment floor using your vehicle ensures that smaller items do not get lost. It is tensioning straps – from the side or rear doors for mounted by simply inserting it. Designed for accu- added convenience rate fit, the box fixes itself in place 1 2 The figures may show genuine accessories that are not available in all countries The mobile phone illustrated is not supplied Equipment | Genuine accessories 27 Paintwork arctic white pebble grey hibiscus red velvet red aqua green steel blue atlantis blue brilliant silver metallic1 graphite grey metallic1 amber red metallic1 jasper blue metallic1 carbon black metallic1 The standard and metallic paint finishes1 shown here are just a few of the options available for your Sprinter. More than 100 other optional colours are available for special paint finishes. Custom paintwork, e.g. in your company colours, is also available as an option 1 Metallic paintwork is an optional extra Equipment | Paintwork 29 Engine data and model range Panel van Permissible GVW [t] 3.0 t Wheelbase 3.5 t R1 R2 R1 R2 4.6 t R3 R3L R2 R3 5.0 t R3L R2 R3 R3L ● ● ● ● ● ● Roof height Models with 4x2 drive 210 CDI/310 CDI/510 CDI SR ● ● ● ● 70 kW (95 hp) HR ● ● ● ● ● ● OM 651 DE22LA diesel engine SHR ● ● ● SR ● ● ● ● 95 kW (129 hp) HR ● ● ● ● ● ● ● ● ● ● ● ● OM 651 DE22LA diesel engine SHR ● ● ● ● ● ● ● ● ● 213 CDI/313 CDI/413 CDI/513 CDI ● ● ● 216 CDI/316 CDI/416 CDI/516 CDI SR ● ● ● ● 120 kW (163 hp) HR ● ● ● ● ● ● ● ● ● ● ● ● ● OM 651 DE22LA diesel engine SHR ● ● ● ● ● ● ● ● ● 219 CDI/319 CDI/419 CDI/519 CDI SR ● ● ● ● 140 kW (190 hp) HR ● ● ● ● ● ● ● ● ● ● ● ● OM 642 DE30LA diesel engine SHR ● ● ● ● ● ● ● ● ● ● SR ● ● 115 kW (156 hp) HR ● ● ● ● Petrol engine M 271 E 18 ML SHR ● ● ● 216/316 ● ● 224/324/424/524 SR ● ● 190 kW (258 hp) HR ● ● ● ● ● ● ● ● ● ● Petrol engine M 272 E 35 SHR ● ● ● ● ● ● ● ● ● SR ● 115 kW (156 hp) HR ● ● M 271 E 18 ML natural gas (CNG)/petrol engine SHR ● ● SR ● 115 kW (156 hp) HR ● ● liquid petroleum gas (LPG)/M 271 E 18 ML petrol engine SHR ● ● 316 NGT (monovalent or bivalent) 316 LGT (bivalent) 30 Technical data | Engine data and model range ● ● Panel van Permissible GVW [t] 3.0 t Wheelbase R1 3.5 t R2 R1 R2 4.6 t R3 R3L R2 R3 5.0 t R3L R2 R3 R3L ● ● ● ● ● ● Roof height Models with 4x4 drive 313 CDI 4x4/513 CDI 4x4 SR ● 95 kW (129 hp) HR ● ● ● OM 651 DE22LA diesel engine SHR ● ● ● SR ● 120 kW (163 hp) HR ● ● ● ● ● ● OM 651 DE22LA diesel engine SHR ● ● ● ● ● ● 319 CDI 4x4/519 CDI 4x4 SR ● 140 kW (190 hp) HR ● ● ● ● ● ● OM 642 DE30LA diesel engine SHR ● ● ● ● ● ● 316 CDI 4x4/516 CDI 4x4 ● ● ● Legends for model range: Roof heights: SR = standard roof, HR = high roof, SHR = super-high roof Wheelbases/body: R1 = 3250 mm/Compact, R2 = 3665 mm/Standard, R3 = 4325 mm/Long, R3L = 4325 mm/Extra-long (with long rear overhang of 2015 mm) Torque curves1: Nm Rated torque CDI engine OM 651 DE22LA 440 Nm 450 400 360 Nm 350 305 Nm 300 340 Nm 250 Nm 250 240 Nm 200 150 1 70 kW (95 hp) CDI engine OM 651 DE22LA 95 kW (129 hp) CDI engine OM 651 DE22LA 120 kW (163 hp) CDI engine OM 642 DE30LA 140 kW (190 hp) Petrol engine M 271 E 18 ML 115 kW (156 hp) Petrol engine M 272 E 35 190 kW (258 hp) CDI engines and petrol engines certified to Euro V 100 800 1600 2400 3200 4000 4800 Engine speed rpm Technical data | Engine data and model range 31 Engine data and model range Diesel engines1 Engine OM 651 DE22LA Model OM 651 DE22LA OM 651 DE22LA 210 CDI 310 CDI 510 CDI 213 CDI 313 CDI 413 CDI 513 CDI 216 CDI 316 CDI 416 CDI 516 CDI 4x2 drive system ● ● ● ● ● ● ● ● ● ● ● 4x4 drive system – – – – ● – ● – ● – ● No. of cylinders/arrangement 4 in-line 4 in-line 4 in-line 4 4 4 2143 2143 2143 Rated output [kW (hp)] 70 (95) 95 (129) 120 (163) at engine speed [rpm] 3800 3800 3800 No. of valves per cylinder Displacement [cc] Rated torque [Nm] at engine speed [rpm] 250 305 360 1400–2400 1200–2400 1400–2400 Manual ECO Gear 6-speed manual transmission3 SE SE SE SE SE SE SE SE SE SE SE transmission NSG 370 6-speed manual transmission – – – – – – – – – – – Automatic 7G-TRONIC 7-speed automatic transmission Option Option – Option Option Option Option Option Option Option Option transmission NAG W5A 380 5-speed automatic transmission Option5 Option5 – Option5 Option5 Option5 Option5 Option5 Option5 Option5 Option5 4 Fuel type Tank capacity [l] Capacity of compressed gas tank6/ liquefied gas tank [I] Diesel Diesel Diesel Approx. 75 Approx. 75 Approx. 75 – – – Permissible GVW [kg] 3000 3500 5500 3000 3500 4600 5000 3000 3500 4600 5000 Permissible GCW [kg] 5000 5500 6000/7000 5000 5500/63007 6600/7000 7000 5000 5500/6300/ 6600/7000 7000 2000/750 2000/750 70007 Towing capacity8 braked/unbraked [kg] 2000/750 2000/750 2000/750 2000/750 2000/750 2000/750 2000/750 For vehicles with commercial vehicle registration, all model variants with OM 651 (Euro V) and OM 642 (Euro V) are also optionally available with the consumption- and emission-reducing BlueEFFICIENCY package (see page 16). For vehicles with passenger car registration the efficiency package is standard equipment In conjunction with the Euro V-compliant M271 and M272 petrol engines and the OM 642 CDI diesel engine, the Sprinter Crewbus is only approvable with a reference mass greater than 2610 kg. Your Mercedes-Benz dealer will be pleased to inform you about the effect on the configuration you desire for your vehicle 3 The ECO Gear 360 six-speed manual transmission is available for the 4-cylinder CDI diesel engines, while the ECO Gear 480 six-speed manual transmission is available for the 6-cylinder CDI diesel engine 1 2 Key: SE = Standard equipment, Option = Optional equipment, – = not available. 32 Technical data | Engine data and model range 2000/750 2000/750 Diesel engines1 Petrol engines2 OM 642 DE30LA M 271 E 18 ML M 272 E 35 Natural-gas/petrol engine2 Liquefied gas/petrol engine2 M 271 E 18 ML M 271 E 18 ML 219 CDI 319 CDI 419 CDI 519 CDI 216 316 224 324 424 524 316 NGT 316 LGT ● ● ● ● ● ● ● ● ● ● ● ● – ● – ● – – – – – – – – 6/V 72° 4 in-line 6/V 90° 4 in-line 4 in-line 4 4 4 4 4 2987 1796 3498 1796 1796 140 (190) 115 (156) 190 (258) 115 (156) 115 (156) 3800 5500 5900 5500 5500 440 240 340 240 240 1400–2400 3000–4000 2500–5000 3000–4000 3000–4000 SE SE SE SE – – – – – – – – – – – – SE SE – – – – SE SE Option Option Option Option – – – – – – – – Option5 Option5 Option5 Option5 Option Option SE SE SE SE Option Option Natural gas (CNG) and Liquefied petroleum gas (LPG) premium unleaded and premium unleaded Diesel Premium unleaded Approx. 75 Premium unleaded Approx. 100 – Approx. 100 – – Petrol tank approx. 100 (bivalent) Petrol tank approx. 100 (bivalent) Petrol tank approx. 15 (monovalent) – Approx. 125–210 Approx. 76 3000 3500 4600 5000 3000 3500 3000 3500 4600 5000 3500 3500 5000 6300/ 70007 7000 7000/8000 5000 5500 5000 63007 7000 7000 5500 5500 2000/750 2000/750 2000/750 2000/750 2000/750 2000/750 2000/750 2000/750 2000/750 2000/750 2000/750 2000/750 Expected to be available from 1st quarter 2012. Until replacement the NAG W5A 380 5-speed automatic transmission will be delivered In all probability the current NAG W5A 380 5-speed automatic transmission will be delivered until the 1st quarter 2012; for the petrol engines, this automatic transmission will continue to be available 6 Depending on the number and capacity of the pressurised gas tanks. Additional tanks are available as special equipment for the 3.5-t variant. Additional tanks are not available for the 5-t variant 7 Increased permissible GCW in conjunction with reinforced trailer coupling as special equipment 8 Towing capacity (braked) of up to max. 3500 kg available as an option, depending on permissible gross vehicle weight and powertrain version 4 5 Technical data | Engine data and model range 33 Fuel consumption and CO2 emissions Determined in accordance with Directive 80/1268/EEC for for vehicles with standard commercial vehicle registration vehicles with 4x2 drive system Model for vehicles with standard commercial vehicle registration Emissions standard1 Trans- Rear axle ratio2 mission CO2 emissions, combined 3, 4 [g/km] with optional BlueEFFICIENCY package Fuel consumption3, 4 [l/100 km] Urban Extra-urban Combined CO2 emissions, combined 3, 4 [g/km] Fuel consumption3, 4 [l/100 km] Urban Extra-urban Combined Sprinter panel van 210 CDI/310 CDI 213 CDI/313 CDI 216 CDI/316 CDI 219 CDI/319 CDI 216/316 224/324 34 Euro V/EEV5 Euro V/EEV 5 Euro V/EEV5 Euro V/EEV 5 Euro V Euro V M6 4.364 248–235 11.8–11.3 7.9–7.5 9.4–8.9 235–222 10.8–10.7 7.8–7.1 8.9–8.4 A5 4.364 259–246 11.1–10.7 9.2–8.1 9.8–9.3 – – – – A76 4.182 7 7 7 7 7 7 7 7 M6 3.923 225–208 10.4–9.8 7.5–6.9 8.5–7.9 211–195 9.4–9.0 7.2–6.5 8.0–7.48 A5 4.182 241–227 10.5–10.1 8.2–7.7 9.1–8.6 – – – – 6 A7 3.923 7 7 7 7 7 7 7 7 M6 3.923 225–208 10.4–9.8 7.5–6.9 8.5–7.9 211–195 9.4–9.0 7.2–6.5 8.0–7.48 A5 3.923 238–225 10.3–9.9 8.2–7.7 9.0–8.5 – – – – A76 3.692 7 7 7 7 7 7 7 7 M6 3.923 271–260 13.8–13.5 8.3–7.8 10.3–9.9 264–253 13.2–12.8 8.2–7.7 10.0–9.6 A5 3.923 272–262 12.5–12.2 9.0–8.6 10.3–9.9 – – – – 6 A7 3.692 7 7 7 7 7 7 7 7 M6 4.727 329–317 18.2–17.7 11.2–10.7 13.8–13.3 – – – – A5 4.727 308–296 16.3–15.8 11.2–10.7 12.9–12.4 – – – – A5 4.364 314–305 17.5–17.3 11.1–10.3 13.2–12.8 – – – – Technical data | Fuel consumption and CO2 emissions Determined in accordance with Directive 80/1268/EEC for vehicles with 4x2 drive system Model for vehicles with standard commercial vehicle registration Emissions standard1 Trans- Rear axle ratio2 mission CO2 emissions, combined 3, 4 [g/km] Fuel consumption3, 4, 9 [l/100 km or kg/100 km] Urban Extra-urban Combined Sprinter NGT, panel van with natural gas/petrol engine Fuel consumption3, 4, 9 [kg/100 km] Natural gas operation 316 NGT monovalent bivalent EEV M6 4.727 263–254 13.3–13.0 7.4–7.1 9.6–9.3 Euro V A5 4.727 249–240 12.0–11.6 7.4–7.1 9.1–8.8 For petrol operation 316 NGT bivalent Fuel consumption 3, 4 Euro V [l/100 km] M6 4.727 329–317 18.2–17.7 11.2–10.7 13.8–13.3 A5 4.727 308–296 16.3–15.8 11.2–10.7 12.9–12.4 Sprinter LGT, panel van with liquefied gas/petrol engine Fuel consumption3, 4 [l/100 km] With liquefied gas operation 316 LGT bivalent Euro V M6 4.727 288–272 23.3–22.3 14.2–13.2 17.7–16.7 A5 4.727 283–267 21.5–20.5 15.0–14.0 17.4–16.4 Fuel consumption3, 4 [l/100 km] For petrol operation 316 LGT bivalent Euro V M6 4.727 329–317 18.2–17.7 11.2–10.7 13.8–13.3 A5 4.727 308–296 16.3–15.8 11.2–10.7 12.9–12.4 Diesel particulate filter is standard equipment for all CDI diesel engines The rear axle ratio indicated is standard. Further rear axle rations are available as options. 3 The figures indicated were obtained in accordance with the prescribed measuring process (currently valid version of Directive 80/1268/EEC). The figures do not apply to a specific individual vehicle and do not form part of the product offer; they are provided solely for purposes of comparison between vehicle models. Consumption and emissions figures only apply to vehicles which have a gross weight of up to 3.5 t and are registered as commercial vehicles. The figures depend on the kerb weight of the vehicle (including driver, 75 kg), the transmission variant and the rear-axle ratio. These figures may vary in real – life operation, depending on driving style and load status of the vehicle. Figures for fuel consumption and CO2 emissions are higher with an activated all-wheel-drive system 4 Figures apply to all kerb weight categories 5 Optionally available 6 Expected to be available from 1st quarter 2012. Until replacement the NAG W5A 380 5-speed automatic transmission will be delivered 7 The current figures were unfortunately not available at the time this brochure went to press 8 The combined fuel consumption of the Sprinter 213/313/216/316 CDI in conj. w. the BlueEFFICIENCY package, standard manual transmission and an optional rear-axle ratio of 3.692 is 7 litres per 100 km. 9 Fuel consumption figures for natural gas H in kg/100 km; there may be differences if L gas is used 1 2 Key: M6 = 6-speed manual transmission. A5 = 5-speed automatic transmission, A7 = 7G-TRONIC 7-speed automatic transmission, – = not available Technical data | Fuel consumption and CO2 emissions 35 The Sprinter panel van at a glance Compact with 3250-mm wheelbase Standard roof Standard with 3665-mm wheelbase High roof Standard roof High roof Super-high roof Cargo area [m ] 4.4 4.4 5.2–5.5 5.2–5.5 5.2–5.5 Cargo volume [m3] 7.5 8.5 9.0 10.5 11.5 Max. loading length [mm] 2600 2600 3265 3265 3265 Kerb weight1, 2 [kg] with perm. GVW 3.0 t 1930–1985 1960–2015 1955–2055 3.5 t 1935–1980 1970–2015 1990–2070/2175 4.6 t – – 5.0 t – 3.0 t 1015–1070 3.5 t 2 1985–2085 – 2015–2095/2200 2055–2140/22404 2290–2345 2320–2375 2360–2415 – 2290–2345 2320–2375 2360–2415 985–1040 945–1045 915–1015 – 1520–1565 1485–1530 1325 /1430–1510 1300 /1405–1485 12604/1360–1445 4.6 t – – 2255–2310 2225–2280 2185–2240 5.0 t – – 2655–2710 2625–2680 2585–2640 3000/3500 3000/3500 3000/3500/4600/5000 3000/3500/4600/5000 3500/4600/5000 Max. roof load [kg] 300 150 300 150 – Track circle/turning circle ∅ [m] 11.3/12.3 11.3/12.3 12.6/13.6 12.6/13.6 12.6/13.6 Payload3 [kg] with perm. GVW Permissible GVW [kg] 4 4 4 4 Figures according to respective version of Directive 92/21/EEC or 97/27/EC, whichever is applicable for the vehicle category in question at the time of going to press, (kerb weight incl. tools/spare wheel and, if applicable, trailer coupling, if supplied by manufacturer, fuel tank 90% full, driver and, if applicable, luggage) for standard-specification vehicles. Special equipment and accessories will generally increase this figure and reduce the payload accordingly. Note: according to ISO-M06 1176, the kerb weight figures are reduced by up to 75 kg 2 Vehicles with all-wheel drive: kerb weight is increased by c. 130–165 kg 3 Vehicles with all-wheel drive: payload decreases by c. 130–165 kg 4 Sprinter NGT (bivalent) 1 36 Technical data | Weights Long with 4325-mm wheelbase High roof Extra-long with 4325-mm wheelbase and long rear overhang of 2015 mm Super-high roof High roof 7.1–7.4 7.1–7.4 7.8–8.0 7.8–8.0 14.0 15.5 15.5 17.0 4300 4300 4700 4700 – – – – Super-high roof 2170–2260/2355 2205–2290/2390 2205–2300 2240–2335 2490–2545 2525–2580 2535–2590 2570–2625 4 4 2490–2545 2525–2580 2535–2590 2570–2625 – – – – 11454/1240–1330 11104/1210–1295 1200–1295 1165–1260 2055–2110 2020–2075 2010–2065 1975–2030 2455–2510 2420–2475 2410–2465 2375–2430 3500/4600/5000 3500/4600/5000 3500/4600/5000 3500/4600/5000 150 – 150 – 14.6/15.6 14.6/15.6 14.6/15.6 14.6/15.6 Technical data | Weights 37 Standard with 3665-mm wheelbase H up to approx. 637/7902 1040 2600 Technical data | Dimensions Unladen. All-wheel drive increases the height of the vehicle by up to 85 mm 3265 1820 3665 5910 1780 1780 up to 13505 3665 5910 3265 2 2140 1820 1940 1520 1780 up to 13505 3665 5910 1780 1350 1780 1650 1820 1940 1520 1650 1350 3250 5245 Unladen All dimensions are in mm. All weights apply to standard-specification vehicle 38 1300 1300 3250 5245 1 H up to approx. 637/7902 1300 1040 2600 1840 1540 H up to approx. 637/7902 H 1565 H 1565 H 1565 1993 2426 1840 1993 2426 H H up to approx. 585/6901 Super-high roof up to 13505 H up to approx. 585/6871 up to 25302 up to 27201 1565 H 1565 High roof 1993 2426 1840 1993 2426 1540 1993 2426 up to 24351 Standard roof High roof up to 28202 Standard roof up to 30502 Compact with 3250-mm wheelbase 3265 Long with 4325-mm wheelbase Extra-long with 4325-mm wheelbase and long rear overhang of 2015 mm Super-high roof 1300 Unladen. All-wheel drive increases the height of the vehicle by up to 95 mm 1820 2140 1820 1820 1940 1300 4700 4 5 1780 1780 1780 4300 4325 7345 up to 13505 4325 7345 up to 13505 4325 6945 up to 13505 1780 4300 H H up to approx. 647/7904 1300 4325 6945 1840 1840 1565 H up to approx. 647/7904 2140 1820 1940 1565 H H up to approx. 640/7853 1300 up to 13505 1993 2426 H H 1565 H up to approx. 640/7853 3 up to 28204 up to 30453 up to 28153 1565 Super-high roof 1993 2426 1840 1993 2426 1840 1993 2426 High roof up to 30554 High roof 4700 Unladen. All-wheel drive increases the height of the vehicle by up to 80 mm Vehicles with a perm. GVW of 4.6 tons and super-single tyres and vehicles with 5.0 t perm. GVW and twin tyres feature different through-loading widths between wheel arches Technical data | Dimensions 39 Glossary ADAPTIVE ESP Electronic Stability Brake Assist (BAS) and the optional Electronic brake force Brake Assist (BAS) Start-off Assist ESP Trailer Stability Assist Program Start-off Assist system. In addition to distribution (EBD) In tests carried out in the driving Start-off Assist, an integral part of This system complements ADAPTIVE ADAPTIVE ESP is an innovative dyna- this, ESP Trailer Stability Assist Electronic brake force distribution simulator, our research engineers the ESP, makes it easier to start off ESP and enhances driving safety mic handling control system which, enhances handling safety when towing (EBD) proportions the braking force established that drivers do not on uphill slopes: after the brake pedal when towing a trailer, selectively brak- for the first time, also takes the vehicle a trailer between the front and rear wheels apply the brakes vigorously enough is released, the brake pressure is ing the wheels of the towing vehicle of the van as required, in order to opti- during emergency braking. This maintained for approximately two and reducing engine torque when the load into account. It actively intervenes in certain hazardous driving sit- A word of advice: mise braking efficiency in all driving finding led them to develop Brake seconds, allowing the driver to move trailer fishtails, thereby helping uations, e.g. if there is an imminent ADAPTIVE ESP can only act within situations. In this way the system pre- Assist. From the speed at which their foot from the brake pedal to the driver to stabilise the combination. risk of skidding, by applying a braking the laws of physics. It is therefore vents “overbraking” of the rear wheels, the brake pedal is depressed, Brake the accelerator without having to worry If the system intervenes several force to one or more wheels and impossible for ADAPTIVE ESP to pre- which could cause the tail to start Assist is able to detect a situation about the vehicle starting to roll. times in succession, the braking action adjusting the engine output as required vent skidding resulting from aqua- sliding. At the same time EBD puts less where emergency braking is required. Start-off Assist is activated on uphill becomes increasingly stronger, so as to help the driver deal with planing, for example. If the driver stress on the front brakes, which In such a situation the system auto- slopes of approx. 4% or steeper. resulting in a significant reduction the hazardous situation. As well as exceeds the physical limits, even reduces the risk of fading due to over- matically increases braking power, It is not activated when starting off in vehicle speed aiding directional stability, ADAPTIVE ADAPTIVE ESP will not be able to heating aided by the anti-lock braking system on the flat or on a downhill slope ESP combines the functions of prevent an accident! the anti-lock braking system (ABS), acceleration skid control (ASR), electronic brake force distribution (EBD), 40 Glossary (ABS) which prevents the wheels from locking up 2 3 1 4 Bi-xenon headlamps with Add-Light Adaptive brake lights Windowbags and thorax bags PARKTRONIC ECO start/stop function FleetBoard Telematics services system and cornering light function The adaptive brake lights enhance The Sprinter can be equipped with The PARKTRONIC parking aid assists Under certain conditions the system With its telematics services especially Conventional headlamps are unable active safety as they give a clearer sig- windowbags and thorax bags to the driver when parking and manoeuv- shuts off the engine automatically if developed for vans, Daimler Fleet- to provide sufficient illumination of nal when the vehicle is braked in an complement the driver and co-driver ring with little room to spare. The the vehicle is stationary for more Board enables cost savings of 10% the area to the side immediately ahead emergency. This is achieved thanks to front airbags. In a severe side impact, system, which operates on the echo than three seconds without the driver and more. The data support the fleet of a vehicle. This is particularly true the fact that all the brake lights start the windowbag serves to increase sounder principle, automatically engaging a gear or using the clutch operators among other things in on tight bends, at junctions and when to flash in the event of emergency brak- the degree of protection available for warns the driver if it detects that the pedal. If the clutch pedal is depressed the reduction of fuel costs, optimum manoeuvring. In situations like these, ing at speeds above 50 km/h, thus the head of the occupant on the im- vehicle is close to an obstacle in front or the vehicle moves, the engine is maintenance interval planning and the illumination provided by the low- warning following traffic and shorten- pact side. It deploys in the area of of or behind the vehicle. The warning automatically restarted an increase in efficiency thanks to beam headlamps is complemented ing the reaction times of the drivers. the side windows. Housed in the out- is provided initially in the form of a professional tour planning and dyna- by an additional light source: the Add- If the vehicle is braked to a standstill side bolsters of the seat backrests, visual display in the centre of the in- mic order processing. Via an inter- Light system operates when corner- from a speed of more than 70 km/h, thorax bags are designed to provide strument panel (when moving forward) face in the vehicle (1), the FleetBoard ing at speeds up to 70 km/h, while the hazard warning lights are activated increased protection for the thorax and in the exterior mirror (when TiiRec vehicle computer accesses the cornering light function is activa- automatically of the seat occupant reversing). If the gap continues to de- the vehicleʼs electronics. Via GSM/ crease, an audible warning is also GPRS (2), the vehicleʼs data and trip operated at speeds up to 40 km/h – A word of advice: activated data are transmitted to the server at depending on the steering angle in Airbags in no way diminish the need the FleetBoard Service Center (3) from both cases for occupants to fasten their seat where they are made available – belts correctly before every journey: password protected – to the fleet an airbag can only provide its full operator via internet (4). For compre- protective effect if the occupant is hensive information on Daimler wearing the seat belt correctly FleetBoard and product range offered, ted when the direction indicator is please visit www.fleetboard.com Glossary 41 Working for your success Mercedes-Benz is never far away: with some 2600 conveniently situated outlets, we have one of Europeʼs most extensive service networks for vans. But we offer much more besides: our vehicle services and mobility packages as well as our individual leasing, financing and insurance solutions can help your business to operate competitively and cost-effectively – both with regard to procurement of the vehicle and throughout its entire useful life. You can experience our comprehensive range of services in our extensive network of company-owned sales and service outlets or at your local dealership. Your Mercedes-Benz service advisor will be pleased to provide you with detailed advice on what is available and what best suits your needs. 42 Services Financing, leasing and insurance Mercedes-Benz CharterWay Service and parts Plus3 financing CharterWay Service Extended opening hours Balloon-payment financing CharterWay ServiceLeasing Mercedes-Benz Service24h Seasonal financing CharterWay Rental Mercedes-Benz ExpressService Standard financing Mercedes-Benz MobilityGo Leasing MercedesServiceCard Municipal leasing Mercedes-Benz Genuine Parts Vehicle insurance Mercedes-Benz Genuine Remanufactured Parts Payment protection GAP insurance Extension of warranty Financing, leasing and insurance You’ve found the ideal vehicle for your requirements but want to remain flexible in financial terms? Ask the financing experts at Mercedes-Benz Financial Services. Our offers tailored to your needs give you greater leeway with your budget. Whether you are looking for leasing, financing or insurance, we can provide them all. For more information about the financing and leasing services available from Mercedes-Benz Financial Services visit www.daimler.com Mercedes-Benz Financing Mercedes-Benz Leasing Mercedes-Benz Insurance Vehicle financing from Mercedes-Benz Financial You’d like to drive a new vehicle equipped to Regardless of where your Mercedes-Benz vehicle Services puts you behind the wheel of your your own specification and only pay for using it? takes you, you can travel with the extra peace chosen vehicle with manageable instalments. Then leasing is ideal for you. Attractive instal- of mind that comes from our extensive insurance Regardless of the financing method you choose, ments mean that only a small amount of capital packages with attractive terms. And, of course, you own your new vehicle, yet retain your is tied up and you know the exact amount of they come with the high standard of quality you financial flexibility. The monthly instalments the monthly costs involved; this provides a better expect from Mercedes-Benz. are calculated on the basis of the following planning basis for your business, while ensur- criteria: ing that your credit potential is maintained. Our insurance products: ▸ Purchase price The vehicle remains the property of the lessor – ▸ Liability insurance and comprehensive ▸ Annual percentage rate Mercedes-Benz Financial Services – and does ▸ Initial payment not appear on the balance sheet of the lessee. ▸ Period of agreement The following criteria are used to calculate ▸ Final instalment the level of the monthly leasing instalments: ▸ GAP insurance ▸ Total mileage (in case of balloon financing) ▸ Purchase price ▸ Extension of warranty insurance with various coverage variants ▸ Payment protection in conjunction with a finance agreement ▸ Initial payment Our financing products: ▸ Period of agreement Your benefits at a glance: ▸ Plus3 financing ▸ Mileage to be covered during agreement ▸ Attractive terms matched to the ▸ Balloon-payment financing ▸ Fixed residual value of vehicle ▸ Standard financing Your benefits at a glance: Our leasing products: the entire period of the agreement to a Mercedes-Benz service partner for ▸ Municipal leasing repair with Mercedes-Benz genuine parts Your benefits at a glance: ▸ Faster access to the vehicle you want ▸ Clear calculation basis ▸ You always have an up-to-date vehicle ▸ Transparent costs ▸ No capital tied up ▸ One partner: Mercedes-Benz ▸ Fixed monthly instalments ▸ You choose the mileage and duration of the agreement ▸ At the end of the lease period, you simply return the vehicle to your dealer at its guaranteed residual value ▸ As a business user, you can claim the monthly instalments as business expenses 44 Services ▸ In the event of damage, vehicle is routed ▸ Leasing ▸ Faster access to the vehicle you want ▸ Fixed interest rate throughout Mercedes-Benz vehicle range ▸ Specialised van insurance packages ▸ Seasonal financing Mercedes-Benz CharterWay Service and parts The most experienced name in the market, CharterWay is the professionalsʼ choice for combined services for Mercedes-Benz commercial vehicles: Extended opening hours. Many Mercedes-Benz service outlets are open from Monday to Friday until 8 p.m., 10 p.m. or, in some cases around the clock. CharterWay Service. This product line brings together maintenance and repair activities in three separate service packages: BestBasic, Select, and Complete. The cover provided ranges from a simple warranty extension to coverage of all prescribed maintenance work to complete cover including wear and tear repairs. Mercedes-Benz Service24h. If your Mercedes should ever have starting problems or break down en route, our free2 Service24h hotline (on 00800 3 777 7777) will arrange expert assistance for you as quickly as possible. This Hotline can be accessed from all European countries. 365 days a year, 24 hours a day, our service teams make sure that you are back on your way again without delay. CharterWay ServiceLeasing. This Mercedes-Benz CharterWay product combines simple leasing with one of the three CharterWay service packages (BestBasic, Select or Complete). In this way, all your requirements from vehicle procurement to management to workshop service are covered with just one product. CharterWay Rental1. Our rental offers allow you to increase your transport capacity flexibly on a short-term or longterm basis without having to tie up capital with all the risks which that entails. For individual advice, please consult your Mercedes-Benz dealer or refer to Mercedes-Benz CharterWay at www.mercedes-benz.com Mercedes-Benz ExpressService. Oil changes and the smaller maintenance tasks along with the replacement of wear parts and minor repairs can be performed without having to make an appointment and often at a fixed price. Most of these tasks can be completed within 2 hours. Mercedes-Benz MobilityGo. Mercedes-Benz MobilityGo gives you free on-the-spot breakdown or starting assistance should your vehicle break down or fail to start; the free MobilityGo service package also includes payment of taxi fares and the provision of a replacement vehicle. We will also keep you mobile and pay your costs if your vehicle has to go into the workshop under warranty and the repairs are likely to take more than two hours. Your Mercedes-Benz dealer will be happy to provide you with further details about MobilityGo conditions and coverage. MercedesServiceCard. This guaranteed payment card ensures fast, straightforward assistance at authorised workshops throughout Europe. It also speeds up the processing of calls to Service24h and can be used to pay tunnel and toll charges as well as fuel bills. Mercedes-Benz Genuine Parts. Mercedes-Benz Genuine Parts undergo rigorous material and functional testing, are engineered to fit your vehicle perfectly and remain available for 15 years after the end of series production. Mercedes-Benz Genuine Remanufactured Parts. If your van has been on the road for some time, Mercedes-Benz Genuine Remanufactured Parts are an ideal choice. Reconditioned in accordance with the current state of the art, they are subjected to the same function checks as new parts and come with the same high guaranteed quality as that of our Mercedes-Benz Genuine Parts. Thereʼs one key difference: they cost up to 50% less! 1 2 Available in selected countries only This hotline number can be called toll-free from landline phones and mobile phones. In some European countries, calls from mobile phones are subject to a charge set by the network operator. If your network operator does not permit international/free calls, we recommend that you use the relevant supplementary number for the country concerned as an alternative. This can be found on the Service24h sticker in your vehicle Services 45 Test the Sprinter Test drive the vehicle of your dreams Nowhere is a Mercedes more at home than on the road. This is the only way to experience the effortlessly superior driving feel that makes every model so special. Discover the extent to which the Sprinterʼs variability, high level of comfort and cost-effectiveness can enrich your company by accepting our invitation to take a test drive. Your Mercedes-Benz dealer will be happy to make all the necessary arrangements for you. Simply visit www.mercedes-benz.com to locate your nearest Mercedes-Benz dealer. We look forward to seeing you. You can also find the Ownerʼs Manual for the Sprinter on the internet to help you become acquainted with the functions and features which await you. Please go to www.mercedes-benz.de/sprinter, then to the “Service & Zubehör” menu, in which you then choose “Betriebsanleitungen”. 46 Test drive Take-back of end-of-life vehicles. Coming full circle. At the end of its long working life, you can return your Sprinter to us for environment-friendly disposal in accordance with the EU End-Of-Life Vehicle Directive. But that day lies a long way off. The take-back of end-of-life vehicles applies in accordance with national regulations for vehicles with a perm. GVW of up to 3.5 t. The Sprinter has met the statutory regulations governing the suitability of the vehicleʼs design for reuse and recycling for a number of years now. A network of vehicle take-back depots and dismantlers has been established which will process your vehicle in an environment-friendly manner. The ways in which both vehicles and parts can be recovered are subject to ongoing development and improvement. Consequently, the Sprinter will be able to comply with any future increases in the recycling quota within the stipulated time limits. For further information, visit www.mercedes-benz.com and/or call your national hotline. Please note: changes may have been made to the product since this brochure went to press (15.04.2011). The manufacturer reserves the right to make changes to the design, form, colour and specification during the delivery period, provided these changes, while taking into account the interests of the vendor, can be deemed reasonable with respect to the purchaser. Where the vendor or the manufacturer uses symbols or numbers to describe an order or the subject of an order, no rights may be derived solely from these. The illustrations and descriptions may show or refer to accessories and items of special equipment which are not part of standard specification. Colours may differ slightly from those shown in the brochure, owing to the limitations of the printing process. This brochure may contain models and services which are not available in certain countries. This brochure is distributed internationally and may contain models and services which are not available in certain countries. Information given regarding statutory regulations, legal requirements and taxation applies only to the Federal Republic of Germany at the time of going press. Please consult your Mercedes-Benz van dealer for final details and for information about the statutory regulations and legal requirements which apply in other countries. www.mercedes-benz.com Daimler AG, Stuttgart VAN/VMK 4720 · 1B301 · 02-02/0911 Printed in Hungary/Imprimé en Hongrie
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