AN INVITATION TO ATTEND The FSASC Quality and Risk Management Conference is the nation’s premier conference focusing solely on the development of superior quality outcomes in ambulatory surgery centers and reducing the risks present in patient encounters. An array of experienced ASC speakers will address topics crucial to your ASC’s delivery of care. You will also have time to network with other ASC professionals to discover and discuss your own best practices. It’s an event you don’t want to miss! SCHEDULE OF EVENTS QUALITY & RISK QRM MANAGEMENT TRACK IC INFECTION CONTROL TRACK THURSDAY, APRIL 9, 2015 9:30 a.m. – 10:00 a.m. Registration 10:00 a.m. – 11:00 a.m. Creating an Effective Risk Management Plan Sandra J. Jones, CASC, FHFMA, CHCQM, LHRM Ambulatory Strategies Due to advances in surgical technology, more and more procedures are now routinely performed in ASCs. So how do you manage patient safety and results, while also reducing your liability exposure? This session will review risk management best practices to assess your current processes as well as review how you guard the reputation and financial health of your ASC. 11:00 a.m. – 12:00 p.m. Life Lessons from the Recovery Room: One Team’s Collaboration to Make a Wrong…Right Angela Kramer, RN, CNOR, CASC, CPPS BayCare Health System Every day, clinical adverse events occur causing physical and psychological harm to patients, their families, staff, and the health care system. In the crisis that emerges and the recovery that follows, a culture of safety differentiates organizations. Learn how one perioperative team implemented a surgical time-out process based on the theory of active cognition and the spirit of a safety culture. 12:00 p.m. – 1:00 p.m. 2 Attendee Luncheon THURSDAY BREAKOUT SESSIONS 1:00 p.m. – 2:00 p.m. Emerging Risk in the ASC QRM Viviane Jesequel, RN, BS, HCRM, Senior Risk Management Consultant, Medical Protective and Bob Henry, Partner, Ringer Henry Buckley and Seacord ASC Risk Managers know that protecting patients and reducing exposure to claims is done with consistent implementation of risk management strategies and constant improvement of risk control efforts. Using real case histories and claim loss data, this session will describe practical strategies to eliminate or mitigate areas of risk within your center. 1:00 p.m. – 2:00 p.m. Infection Prevention – A QAPI Approach Phenelle Segal, RN, CIC Infection Control Consulting Services, LLC IC Federal, state and accreditation agencies require a thorough Quality Assessment and Performance Improvement program in the ASC setting. A well designed QAPI program, adhering to specific standards including the Centers for Medicare and Medicaid Conditions for Coverage provides assurance of the quality as well as safety of services provided by facilities. This session will discuss how an infection prevention program ties into the QAPI program and will highlight and define terms that are common to both programs such as risk assessment, quality measures, data-processing and accountability. THURSDAY BREAKOUT SESSIONS CONT’D 2:00 p.m. – 3:00 p.m. To Code (15) OR Not QRM Sandra J. Jones, CASC, FHFMA, CHCQM, LHRM Ambulatory Strategies Marcia Patrick, MSN, RN, CIC IC This session will review the “alphabet soup” of organizations whose requirements or guidelines impact ASCs, including FDA, EPA, OSHA, CDC and others. Knowledge of and compliance with these regulations is essential for patient safety and legal protection of the ASC. 3:00 p.m. – 3:30 p.m. QRM Patricia Kaczmarek, RN Explore the Florida regulations that require reporting certain incidents within 15 days and the guidance from AHCA about reporting such code 15 reports. Participate in case studies of real events for investigating, documenting, and formulating action plans. 2:00 p.m. – 3:00 p.m. Regulations and Requirements Affecting ASCs 3:30 p.m. – 4:30 p.m. Florida Agency for Healthcare Administration Update Refreshment Break This session will be a review of AHCA’s regulatory guidelines, with a concentration on quality assurance. 3:30 p.m. – 4:30 p.m. Risk Assessment – The Guide for an Effective Infection Prevention Program IC Marcia Patrick, MSN, RN, CIC The infection control program is driven by the risk assessmentan objective look at risks in your ASC. From the risk assessment one develops goals and measurable objectives for the program, and uses these to evaluate the effectiveness of the infection prevention and control program. The risk assessment is a living document that guides the program. 4:30 p.m. – 5:30 p.m. Networking Reception Join us for a Great Time! FRIDAY, APRIL 10, 2015 7:30 a.m. – 8:15 a.m. Continental Breakfast 10:15 a.m. – 10:45 a.m. Refreshment Break 8:15 a.m. – 9:15 a.m. What’s Up in Quality Measures? 10:45 a.m. – 11:45 a.m. Culture of Safety Donna Slosburg, RN, BSN, LHRM, CASC ASC Quality Collaboration David Shapiro, MD Ambulatory Surgery Company The changing CMS requirements and the implementation of quality reporting can be challenging. Participants will learn what the ASC quality reporting program requirements are for the upcoming year. Learn what CMS is planning and what actions you will need to take to participate in the ASC program. This presentation will define, demystify and describe the concept referred to as the Culture of Safety. In addition, the implementation and implications of the ASC Culture of Safety Survey will be discussed. Finally, strategies for building and sustaining such culture in your center will be identified and explained using real world examples. 9:15 a.m. – 10:15 a.m. You’ve Got Data – So Then What? Nancy Burden, RN BayCare Ambulatory Surgery You’ve spent months tracking a measure – did well some months, did poorly other months. You’ve got a nice graph that you share with team members and your Board and MEC. It’s in color and has big, pretty data labels. What’s missing? In this session we will talk about putting actions to those QAPI projects – actions that make a difference in real improvements. 11:45 a.m. – 12:00 p.m. Closing Remarks Contact Hours The Florida Board of Nursing has approved FSASC to provide 8 contact hours during the 2015 FSASC Quality & Risk Management Conference. The program is approved for 8 hours of AEU credits by BASC Provider #1314. Register online at www.fsasc.org. 3 2015 FSASC QUALITY & RISK MANAGEMENT CONFERENCE REGISTRATION INFORMATION APRIL 9-10, 2015 • RENAISSANCE ORLANDO AT SEAWORLD Please make copies of this form for additional registrants. PERSONAL INFORMATION Name: _______________________________________________________________________________________________________ O RN # ____________________________________ O Other _________________________________________________________ Company: ____________________________________________________________________________________________________ Address: _____________________________________________________________________________________________________ City: ____________________________________________________________ State: _________ Zip: __________________________ Phone:_____________________________________ Email: ____________________________________________________________ REGISTRATION INFORMATION Prior to 3/18/2015 After 3/18/2015 O FSASC Member Full Registration $400/person $450/person O FSASC Non-Member Full Registration $500/person $550/person TOTAL AMOUNT DUE $ PAYMENT INFORMATION O Check enclosed. Please make checks payable to the Florida Society of Ambulatory Surgical Centers. O Credit Card. Please register online at www.fsasc.org. If you would like to pay with a credit card (Visa, MC or AMEX), please register online at www.fsasc.org. If paying by check, please make checks payable to the Florida Society of Ambulatory Surgical Centers and mail the form with a check to: FSASC, 1400 Village Square Blvd. #3-175, Tallahassee, FL 32312. Refund Policy: Written notification is required for all refunds and must be received by the FSASC office by March 18, 2015. Written refund requests received by March 18, 2015 will receive a refund minus a $25 administrative fee. No refunds will be issued after March 18, 2015. Special Needs: Please call the FSASC office at 850.222.3000 by March 18, 2015 if you require any special accommodations or assistance. Questions: Contact the FSASC Office at 850.222.3000. For more information on the conference, please visit the FSASC website at www.fsasc.org. 1400 Village Square Blvd. #3-175 Tallahassee, Florida 32312 850.222.3000 – www.fsasc.org Quality & Risk Management Conference April 9-10, 2015 Special thank you to our sponsors: CONFERENCE LOCATION Renaissance Orlando at SeaWorld 6677 Sea Harbor Drive Orlando, FL 32821 407.351.5555 Dive in and discover this stunning 4-star hotel in Orlando. Renaissance Orlando at SeaWorld, boasting the best location across from SeaWorld Orlando, near Aquatica, Discovery Cove, Walt Disney World and Universal Studios, combines the enchantment of America’s favorite playground with imaginative style in a sophisticated hotel setting. Reservations can be made by calling the Renaissance Orlando at SeaWorld directly at 1.800.266.9432 and asking for the “FSASC Quality & Risk Management Conference” room rate of $159 Single/Double. The hotel will guarantee this rate until Wednesday, March 18, 2015. An optional resort fee of $20 will be offered upon check-in. Transportation Orlando International Airport – MCO Hotel Direction – 13 miles west of airport. This hotel does not provide shuttle service from the airport. Alternate transportation: Mears Shuttle Service, $19 one way Estimated taxi fare, $40 one way Networking Reception April 9, 2015 4:30 p.m. - 5:30 p.m. Plan to join us as we meet for a casual and fun networking reception! Meet up with colleagues and relax after a full day of conference sessions!
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