What can each desk do for you? Front desk • • • • • • • • • Dry cleaning drop-off Drop off for in-house mail Leave of absence forms Moving cart check-out Package pick-up Payment of monthly statements Temporary key request (locked out of apartment) Weight scale (please note the Front desk does not provide stamps and/or envelopes) Wheelchair check-out Concierge desk • • • • • • • • HOURS: Monday - Friday: 7:30 A.M. – 8:00 P.M. Saturday & Sunday: 8:30 A.M. – 8:00 P.M. For Front desk, dial 0 Security Officer on Duty 8:00 P.M. to 8:00 A.M. - Daily Please note, reservations are strongly recommended for the Bistro and Chesterfield if guests are expected. Dial ext. 779 for Bistro reservations and ext. 7432 for Chesterfield reservations. • • • • • • • • • All work orders (if you would like an update on your work order, please contact Facilities Office Manager, ext. 169.) Basic technology assistance with cellphones, tablets, and laptops (no longer than 15 min. assistance – charges billed if more than 15 min.) Check-out of Billiards Storage Room Key for access to equipment Notary services Faxing, printing, and copying (max of 10 color copies) Gift certificates Guest room and roll-a-way bed reservations (notify F&B Office Manager, ext. 775 if you would like to use extra credits to cover cost) Key requests (replacements due to loss and/or additional keys for family) and pick-up of items after Security makes them Leave of absence forms Lost and found services Lounge room reservations Parking sticker applications Stamp sales Transportation requests Typing (1 week turn-around) Updated Resident/Staff Directory Vehicle assistance requests HOURS: Monday - Friday: 8:30 A.M. – 4:30 P.M. Saturday & Sunday: 9:00 A.M. – 1:00 P.M. For Concierge, dial ext. 789 Rev. 1, 5/8/2015, Please contact Administration Office Manager, ext. 149 with any questions. REV 5 – the 5/1/2015