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User Guide
“A clever person solves a problem. A wise
person avoids it.”
- Albert Einstein
Congratulations with your Pronto purchase!
We hope you’ll love it as much as we do.
1. OVERVIEW
3
2. SET UP
5
3. ADD OTHER DEVICES
8
4. DELETE A DEVICE
9
5. ADD ANOTHER ROOM
10
6. DELETE A ROOM
11
7. SET FAVORITE CHANNELS
12
8. SET FAVORITE SHOWS
13
9. PROFILE SETTINGS
14
10. SELECT INPUT FOR YOUR DEVICES
15
11. LEARNING
16
12. SOCIAL NETWORK
18
13. CHANGE SERVICE PROVIDER
19
14. CONNECT ANOTHER IOS DEVICES WITH THE PRONTO FOR THE
FIRST TIME
20
15. CONNECT ANOTHER IOS DEVICE WITH THE PRONTO AFTER
HAVING IT SET UP FOR THE FIRST TIME
22
16. UPDATE PRONTO SOFTWARE
23
17. RESET PEEL SMART REMOTE APP
24
18. RESET PRONTO
25
19. IR EXTENSION CABLE
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20. TROUBLESHOOTING
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2
1. Overview
Pronto frontside view
Red LED
Pronto backside view
Reset button
Jacket hole for IR
extension cable
3
‘Live TV’ screen or ‘Homepage’ on the Peel Smart Remote app
Menu
Remote Control
Browse content
based on ‘Top Picks’,
‘TV Shows’, ‘Movies’
or Sports’
‘Remote Control’ screen on the Peel Smart Remote app
Allows you to ‘Change
Room’ or go to ‘Room
Settings’
Back
Shows your
current activity,
change activity by
tapping on it
Swipe from right to
left to go to devices
Swipe from bottom
to top to show the
channel guide
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2. Set up
Let’s get started by following the below set up instructions.
1) Insert the 4 AA alkaline batteries in the Pronto as instructed below.
2) Place Pronto in line of sight with your other IR devices
3) Download the Peel Smart Remote app from the AppStore.
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4) Once you’ve downloaded the app, open the Peel Smart Remote app
and tap ‘Start’.
5) Select your country (1) and enter your postal code (2). Select your
TV Service Provider (3). In case you do not have a TV Service
Provider you can select any in order to move to the next screen and
tap ‘Done’ (4).
(4)
(1)
(2)
(3)
6) When you are on the homescreen of the Peel Smart Remote app
press the remote icon in the right top corner (1). Make sure that you
tap ‘Set up Pronto’ (2) and select the Pronto device you like to
connect to (3). Here you need to make sure that your Bluetooth is
turned on, otherwise you will not be able to connect with the Pronto.
(1)
(3)
(2)
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7) Select your TV brand (1). Tap the on/off button (2). In case your TV
turns on (or off in case the TV was already turned on) tap ‘Yes’ (3a).
In case it didn’t turn on tap ‘No’ (3b) and test the next buttons till your
TV turns on (or off in case the TV was already turned on).
(1)
(2)
(3a)
(3b)
8) In the next step you need to confirm if you have a cable or satellite
box. Select your brand from the list (A) or find it through the option
‘Show all brands’ (B). In case you don’t have a cable box or satellite
box tap ‘I don’t have a Cable/Satellite box’ (C).
(A)
(B)
(C)
9) Once you’ve finalized the above setup go back to the homescreen
where you can edit your channel list to match your lineup (1).
Deselect (2) in this list the channels that you don’t want to appear in
your EPG (=Electronic Program Guide) and tap ‘Done’ (3) when
finished.
(3)
(1)
(2)
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3. Add other devices
In case you want to add other devices besides your TV and set-top box such
as DVD player, Blu-ray player, streaming media players, etc., please follow
below steps.
1) When you have the app on the ‘Live TV’ screen tap the remote icon in
the right top corner (1). Tap the watching activity button (2) and tap
‘Add Device’ (3).
(2)
(1)
(3)
2) Tap the device type from the list that you would like to add (1). From
the list select your brand (2a) or tap ‘Show other brands’ (2b) to see
the full list with available brands.
(2a)
(1)
(2b)
!!! In case you can’t find your brand tap ‘Can’t find my Brand’ and fill
in your email, brand and model to have your device listed in the Peel
database and tap ‘Send’. You will be informed when your device has
been added to the database.
3) You can repeat the above steps for all your devices that you would
like to control through the Peel Smart Remote app.
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4. Delete a device
1) Go to ‘Settings’ (1) and select the room (2) where you would like to
delete a device.
(1)
(2)
2) Scroll down the next screen till you see the section ‘Devices’ and tap
the device that you would like to have deleted.
3) Tap in the next screen ‘Delete’ (1) and confirm ‘Delete device’ (2).
(1)
(2)
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5. Add another room
In case you want to set up another room where you have another TV or other
home entertainment or smart home devices, please follow below steps.
!!Please note that Pronto is working through Bluetooth, so please keep in
mind that you might need to take the Pronto along with you when moving to
another room as Bluetooth only works in a range of 32ft or 10m.
Another option is to buy an additional Pronto in case you don’t want to carry
it around from room to room.
1) Go to menu and tap ‘Settings’ (1). In section ‘Room’ tap ‘Add Room’
(2) and select the preferred room (3a) you would like to set up. In
case the room is not listed select ‘Other’ (3b) and change it to your
preferred room name.
(1)
(3a)
(2)
2) Follow the same steps from 5) till 8) from the setup section.
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(3b)
6. Delete a room
1) Go to menu and tap ‘Settings’ (1). In section ‘Room’ select the room
that you would like to have deleted (2).
(1)
(2)
2) Tap the button ‘Delete Room’ (1) and confirm by tapping in the next
screen ‘Confirm deleting Room’ (2).
(2)
(1)
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7. Set favorite channels
1) Tap ‘Favorites’ in the menu.
2) Tap the + sign (1) and add your favorite channels (2) and tap ‘done’
(3) when you are finished.
(3)
(1)
(2)
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8. Set favorite shows
1) Tap ‘TV shows’ (1) and select your favorite show (2) and tap more
(3).
(2)
(3)
(1)
2) Tap the thumbs up icon (1) and now your show will appear through
your favourites (2) in your favourite shows list (3).
(1)
(2)
(3)
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9. Profile Settings
You can remove certain genres of TV shows and movies or certain type of
sports you are not interested in and you can change the order of
appearance in your EPG as well by following the below steps.
1) Tap ‘Settings’ (1) in the menu and select ‘Genres’ (2) in the ‘Profile’
section.
(1)
(2)
2) Drag the different genres in your preferred order (1) and deselect
any genre (2) that you don’t like. Tap the back sign (3) once you are
finished.
(3)
(2)
(1)
3) The movies and TV shows will now appear in your preferred order and
deselected genres will not appear anymore in your EPG.
4) You can repeat above steps for your ‘Sports’ as well.
14
10.
Select input for your devices
This feature makes it possible to switch with one tap from one activity (e.g.
watching DVD) to another (e.g. watching Apple TV) without manually need to
change the input of your TV settings.
1) Go to ‘Settings’ (1) and tap the room (2) where you would like to
select the inputs.
2)
(1)
(2)
3) Scroll down in the next screen till you see ‘Activities’ and tap to
configure.
4) Go to ‘input setting’ (1) and select the correct input (2) for your
device that’s connected to the TV and tap ‘Done’ (3).
(1)
(2)
(3)
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11.
Learning
In case you want to give different commands to your preprogrammed
remote control you can reprogram the code by following below steps.
1) Go to ‘Settings’ (1) and tap the room (2) where you would like to
learn a button for the device that you have in that room.
(1)
(2)
2) Scroll down to ‘Devices’ and select the device (1) where you would
like to learn an IR code. In the next screen tap ‘Edit’ (2) in the ‘Control
Protocol’ section.
(1)
(2)
3) Press the button on your physical remote while pointing it at Pronto.
Once the code is learnt (the button will turn blue when it detects a
successful IR learn), test the code by tapping on the ‘Test’ button.
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4) When the test was successful tap 'Yes’ (A). When it was not
successful tap ‘No’ (B) and try again.
(B)
(A)
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12.
Social Network
This functionality makes it possible to see what people are talking about on
Twitter related to a particular TV show in your EPG.
1) Tap ‘Settings’ (1) and scroll down till you see the section ‘Social
Network’ and turn on ‘Twitter’ (2).
(1)
(2)
2) Now you will be prompted to enter your username or email and
password (1) in order to authorize the Peel app to use your Twitter
account. Once you are finished you can tap ‘Authorise app’ (2). In the
next screen tap ‘Authorise app’ (3) again.
(1)
(3)
(2)
3) Now when people will be talking about a particular show or movie on
Twitter this will appear in the feed of that particular show when you tap
on the show in your EPG.
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13.
Change Service Provider
In case you have changed from a TV service provider or satellite provider to
another one you can change this in the Peel Smart Remote app settings as
well by following the below steps.
1) Go to ‘settings’ (1) and tap the room (2) where you would like to
change the service provider.
(1)
(2)
2) Tap’ Service provider’ (1) and confirm ‘Change Provider’ (2).
(1)
(2)
3) Enter your postal code (1) and tap the search icon (2). Select your
service provider (3) and tap ‘Next’ (4).
(2)
(4)
(1)
(3)
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14. Connect another iOS devices with
the Pronto for the first time
When you want to connect with another iOS device to the same Pronto for
the first time you can follow below steps.
1) Open the Peel Smart Remote app and tap ‘Start’.
2) Select your country (1) and enter your postal code (2). Select your
TV Service Provider (3). In case you do not have a TV Service
Provider you can select any in order to move to the next screen and
tap ‘Done’ (4).
(4)
(1)
(2)
(3)
3) When you are on the homescreen of the Peel Smart Remote app
press the remote icon in the right top corner (1). Make sure that you
tap ‘Set up Pronto’ (2). Here you need to make sure that your
Bluetooth is turned on, otherwise you will not be able to connect with
the Pronto. and select the Pronto device you like to connect to (3).
(1)
(2)
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4) First you need to select the Pronto device that you want to connect to.
In case it’s still connected to the other device it will have a red dot (1)
which means that you can’t pair for the moment the Pronto with the
new iOS device. In order to do so turn the Bluetooth off from the other
iOS device (2) as the Pronto might still be connected to the old iOS
device. Now the Pronto device will turn green for the new iOS device
which means it’s ready to pair by tapping it (3).
New iOS device
Old iOS device
New iOS device
New iOS device
(3)
(1)
(2)
5) Once you have finalized above steps you can go further with the set
up steps as indicated in the set up section from step 7 till step 9.
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15. Connect another iOS device with
the Pronto after having it set up for the
first time
Multiple iOS devices can connect with the Pronto but only 1 iOS device
at a time can send commands to the Pronto.
In order to have the correct device connected with the Pronto pay you need
to pay careful attention by following the below instructions:
1) When device A is connected with the Pronto and active with
the Peel Smart Remote app, device B will not be able to establish
a connection with the Pronto. In order to do so you need to turn off the
Bluetooth in the iPhone settings of device A.
In case you still can’t connect with the Pronto open the battery door of
the Pronto for more than 5 seconds and close it again or press the
reset button of the Pronto for more than 5 seconds.
2) When device A is connected with the Pronto but not active
over 5 minutes with the Peel Smart Remote app, device B will
be able to establish automatically a connection with the Pronto.
In case device A is not able to establish a connection you might turn
off the Bluetooth in the iPhone settings of device B.
In case you are still not able to establish a connection with the Pronto
open the battery door of the Pronto for more than 5 seconds and
close it again or press the reset button of the Pronto for more than 5
seconds.
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16.
Update Pronto Software
1) Go to settings (1) and select a room (2). In the next screen you need
to tap ‘Pronto’ (3), please make sure that Pronto has status
‘Connected’ as shown in the below otherwise you will not be able to
execute the software update.
(1)
(2)
(3)
2) In the next screen you need to tap ‘Update Software’ (1) and confirm
you want to execute the Software Update’. In case your Pronto has
already the latest Firmware Update you can tap ‘Close’.
(1)
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17.
Reset Peel Smart Remote app
In case you want to reset the app you can do so by following below steps.
!!! Please be aware by resetting the app you will delete all your
settings and you will need to reprogram all your home
entertainment devices, set up your profile, add your Twitter
account, etc.
Tap ‘Settings’ (1) and scroll down to the bottom of the next page and tap
‘Reset App’ (2) and tap ‘Confirm Reset’ (3).
(1)
(3)
(2)
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18.
Reset Pronto
In case you want to reset the Pronto press the reset button of the Pronto for
more than 5 seconds with a small pin (1). The red LED of the Pronto will start
to blink (2). Once the Pronto has been able to pair with your smartphone
through the Peel Smart Remote app the red LED will stop to blink.
(1)
(2)
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19.
IR extension cable
Together with the Pronto there is an IR extension bundled in the packaging.
This IR extension cable enables you to store all your entertainment devices
together with the Pronto in the cupboard while you can still control all your
home entertainment devices.
All you need to do, is to plug the IR extension cable in the Pronto (1) and
attach the IR eye on the IR transmitter of your TV (2).
(2)
(1)
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20.
Troubleshooting
A. I can’t connect with my Pronto.
1) First check in your iPhone settings if Bluetooth is turned on.
2) If point 1 is not working check if any other devices are not connected
with the Pronto by turning off the Bluetooth in the iPhone settings of
the other devices.
3) If the above is not working open the battery door of the Pronto for
about 5 seconds and close the lid again or press the reset button of
the Pronto device for more than 5 seconds. Now you should be
automatically connected with the Pronto.
B. I don’t find the brand name of my device in the list of devices
1) Make sure that you selected the correct device type (e.g. when you
want to add a Blu-ray player make sure you don’t tap DVD player
instead).
2) In case the above step is not working tap ‘Can’t Find My Brand’ (1)
and enter your ‘Email’, ‘Brand’ and ‘Model’ (2) and tap ‘Send’ (3).
You will be notified when your device has been added to our
database.
(3)
(2)
(1)
Please see the FAQ if you have any issues.
Thanks for becoming a valued Pronto | Peel customer!
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