S
r
B
e
Welcome to your new
Busselton Health Campus
veni
ou
Busselton
Health
Campus
r
ochur
Premier’s foreword
Delivering a new era in
Western Australian health care
The opening of the new $120.4
million Busselton Health Campus
will mark another milestone in a
new era of health care for Western
Australia.
Along with projects such as Fiona Stanley
Hospital, Midland Public Hospital and the
new Perth Children’s Hospital, Busselton
Health Campus will help meet the health
needs of the state’s growing population
and deliver on our commitment to provide
high-quality health care closer to where
people live.
For the communities of Busselton and
neighbouring towns, it means fewer
residents will need to travel to Bunbury or
Perth for treatment.
The campus is a modern, integrated health
care precinct featuring an emergency
department with 15 treatment areas,
two operating theatres and a procedure
room, two birthing suites, and expanded
day surgery. It also includes medical
imaging, pathology, dental and outpatient
facilities as well as a renal dialysis unit
and co-located community health and
mental health services. State-of-the-art
information systems will connect providers
and patients in a new way.
The campus is one of more than 80
health infrastructure projects throughout
Western Australia, and is part of the State
Government’s Bigger Picture Health $7
billion hospital building and refurbishment
program, the biggest in WA history.
The 84-bed hospital is also a part of one of
the largest country public hospital building
programs ever seen in the southern
hemisphere
As Premier, I am proud that this worldclass hospital will provide the people of the
South West with the very best health care
for generations to come.
Hon Colin Barnett, MLA
Premier of Western Australia
The new emergency department.
Busselton Health Campus
The new $120.4 million Busselton
Health Campus is set to open
soon, marking a significant project
milestone.
Building a world-class hospital is no easy
task and piece by piece the South West
community has witnessed the construction
of the new building which will provide
outstanding health care closer to home for
local communities.
The new Busselton Health Campus
includes an expanded emergency
department, expanded day ward and day
surgery facilities, two operating theatres
and two birthing suites, expanded dental
clinic and medical imaging, outpatient and
pathology facilities.
2
Busselton Health Campus Souvenir Brochure
Patients will benefit from
the latest technology
including state-of-the-art
equipment and a new
Patient Entertainment
System offering television,
radio and internet 24 hours
a day as well as useful
hospital information.
Busselton’s next generation will be born in
the expanded and improved maternity unit,
with private ensuite rooms and birthing
suites equipped with baths.
The massive project was coordinated by an
impressive team with more than 200 years
of clinical, technical and administration
experience and who collectively, are
responsible for the overall safe delivery of
services to the South West region.
A state-of-the-art workplace to rival
any modern city hospital, the $120.4
million includes $40.5 million from
the State Government’s Royalties for
Regions program and $2.5 million from
the Australian Government’s Health and
Hospitals Fund for the expansion of the
dental clinic.
Fast Fact
Busselton Health Campus has
9415m 2 of vinyl flooring.
Improved
Emergency
Department
The expanded ED includes
15 treatment bays (an increase on
the 11 bays at the current hospital)
which includes two resuscitation
bays, two paediatric bays and a
Fast Track area to treat patients
with non-urgent complaints to help
decrease waiting times and ED
length of stay.
Acting Clinical Director ED, Dr Phil Chapman
at the entrance to the new emergency
department.
Fast Fact
It is anticipated that there will
be more than 20,000 emergency
department presentations at
BHC from July 2015
to June 2016.
Fast Fact
The building has 326 kms of
communications cabling (which
is the equivalent of driving from
Busselton to Northam).
Kitchen staff warm to new
food preparation system
Hospital meals were never
like this — high in flavour,
imaginatively presented, and
highly nutritious.
That’s what is on offer at the new
Busselton Health Campus thanks to staff
enthusiasm, extensive training in food
preparation technology, and a brand new
state-of-the-art kitchen.
The kitchen’s food
production will be
revolutionised with the
capacity to produce up to
500 meals per cook cycle.
Staff heard about the latest in food
hygiene from Terry Mazzuchelli, a
Department of Health expert who worked
with staff at Fiona Stanley Hospital and
the new Perth Children’s Hospital.
They also received training in using the
food preparation system from Global Food
Safety representative David Purslow.
Cook Phil Martin, an 18-year Busselton
Hospital veteran, helped to lead the
transition to the new kitchen and found
the training extremely valuable.
“It was highly informative, and showed us
new possibilities for producing top quality,
nutritious food for our patients,” Phil said.
Busselton cook Phil Martin.
Busselton Health Campus Souvenir Brochure
3
Design blends form
with function
Lead architect Jeff Menkens says
functionality and design must go
hand in hand when planning a
new hospital like Busselton.
Jeff is principal designer and health sector
leader for HASSELL, with more than 34
years’ experience including the new
Midland Health Campus, Fiona Stanley
Hospital, Denmark Hospital, and the QEII
Medical Centre.
“This site is truly one of
a kind and we wanted
to make sure that both
internal and external
planning capitalised on this
unique asset,” said Jeff.
“Hospitals differ significantly from other
building projects and this was no exception
with a number of issues which needed to
be considered.
“Health facilities attract a lot of attention
and scrutiny and involve a massive level
of collaboration to ensure the design
is affordable, sustainable, and with the
flexibility to adapt to change over a
30–50 year lifecycle.”
Jeff says his team has worked hard to
provide a warm and inviting environment
balancing the use of artificial and natural
light.
At the heart of the campus is a double
height entry. Landscaped courtyards link
east and west corridors that provide direct
connections to key hospital services.
Generous windows
throughout include
panoramic features in all
patient bedrooms.
The calming interior design includes
materials and colours matched to the
external landscape; soft whites, blues,
greens and greys to signify the beach, sea
and peppermint trees.
Fast Fact
Busselton Health Campus
has 135km of power and
lighting cabling.
New Laundry Keeps It Clean
Handling the equivalent of
more than 600 average weekly
household washes is no problem
for the laundry team at Busselton
Health Campus, thanks to the
technology they have available.
The new laundry can wash 148kg an hour
and processes around 4000kg of linen
each week including linen from Margaret
River, Nannup and Augusta hospitals.
A roll-in, roll-out trolley system for
clean linen ensures less handling and
decanting of linen across the site. The new
laundry has been designed to enhance
occupational health and safety standards
to reduce manual handling and ensure a
safer workplace.
4
Busselton Health Campus Souvenir Brochure
Team members (left to right) Peta Willcocks, Naomi Stevens and Vivienne Harris at work in the
new laundry.
Patient
Entertainment
System
Technology plays a huge part in
modern day health care and the
new Busselton Health Campus
boasts a number of high-tech
systems in line with modern
metropolitan hospitals.
Patients will be among the first in WA to
experience 21st century ward rounds,
with the traditional doctor’s visit boosted
by state-of-the-art bedside health
information.
The Patient Entertainment System, which
doubles as a clinical computer, will allow
patients to access television, radio and
internet 24 hours a day, seven days a
week.
Available in all in-patient rooms, the new
touch-screen systems will also provide
patients with basic health and hospital
information.
In the future it will allow clinicians to view
and update medical records and review
a patient’s scans and test results right at
the bedside.
Busselton Health Campus is the third WA
hospital to install similar technology after
Albany Health Campus in 2013 and Fiona
Stanley Hospital last year.
The system is part of a $10.7million State
Government Royalties for Regions program
funding package for ICT at the campus
and across the South West region.
Latest diagnostic imaging technology
Global Diagnostics offers the
Busselton community the latest in
diagnostic imaging technology.
Film and plate radiography has been
replaced by direct capture wireless
digital radiography, allowing highresolution images to be instantly
available to hospital staff, GP referrers,
and specialists throughout the state.
Previous images from Busselton, Bunbury
and other major WA Country Health
Service hospitals are also accessible for
comparison.
The new 128-slice CT scanner offers the
most advanced technology in the South
West, with the lowest radiation dose
and an increased range of interventional
and diagnostic examinations including
coronary heart angiograms. The latest
ultrasound machines offer high resolution
images with no radiation.
Chris Love, Global Diagnostics Site Manager,
prepares to use the new 128-slice CT scanner.
Busselton Health Campus Souvenir Brochure
5
Local boy becomes Busselton’s
first Senior Medical Practitioner
As a former Busselton schoolboy,
Stephen Arthur has a strong
connection to the local community
he now serves as a doctor.
So it seems almost fitting that Dr Arthur
was recently appointed as the first Senior
Medical Practitioner to help strengthen
inpatient care at the new Busselton Health
Campus.
who may want to explore a career in one
of the health professions,” he said.
staffed emergency department in
Dr Arthur’s priorities for his new role
are around developing comprehensive
communication systems and continuing
the high level of clinical care that was
provided under the GP-based model.
landscape is changing with the growing
“I witnessed the progression to a medically
families and other staff,” said Dr Arthur.
Leaving his hometown to study medicine,
Dr Arthur did most of his GP training in
the northwest and Northern Territory and
spent several years overseas working in
countries including Papua New Guinea
(PNG), East Timor, South Africa and a six
month stint on Christmas Island.
Since his return to Busselton, Dr Arthur
has worked in various roles including an
emergency doctor at Busselton Hospital
and several years at the South West
Aboriginal Medical Service.
“I think all of the
experiences I have had
so far throughout my
career have given me
an appreciation for the
great lifestyle we have in
Busselton,” said Dr Arthur.
“A particular highlight was the three years
I spent in PNG where I was involved in a
wide variety of clinical services ranging
from public health support to delivering
babies. My young children were also
exposed to a different culture in the
community that we were supporting.”
Dr Arthur is enjoying being “back home”
and said Busselton has changed radically
from the small coastal town he grew up in.
“There was no Busselton Rural Clinical
School in my time and I am delighted that
we can now work closely with the school to
support doctors and health professionals to
work in rural areas. We are also creating
career pathways for local school students
6
Busselton Health Campus Souvenir Brochure
Dr Arthur’s
priorities for
his new role
are around
developing
comprehensive
communication
systems and
continuing the
high level of
clinical care that
was provided
under the GPbased model.
Busselton over a decade ago. The medical
population in Busselton and by having a
doctor on the ward I hope we can provide
improved access and communication to
medical services for hospital patients, their
Busselton welcomes
new Medical Administrator
A former UK Navy Medical Officer
who has worked in some of
the world’s most challenging
environments has secured a
key leadership role at the new
Busselton Health Campus.
Dr John Pollard has taken up the role of
Medical Administrator and is responsible
for implementing a new medical
model which will see the development,
management and leadership of medical
services in the new campus.
Dr Pollard will also work half time as Senior
Medical Practitioner.
Leaving the Navy as a LieutenantCommander, Dr Pollard rotated through a
number of specialties including cardiology,
general medicine, obstetrics, paediatrics
and emergency medicine before practising
as a GP registrar.
A six-month working holiday in WA turned
into a 20-year love affair with the State.
Dr Pollard has worked in a number of
senior positions across regional and remote
communities and is passionate about
delivering the best possible care to those
living in rural areas.
With the establishment of the new Medical
Administrator post, he is keen to get the
most out of the “magnificent resource” that
has been created in the new Busselton
Health Campus.
Dr Pollard said
the new model’s
strength lies in its
sustainability with
GPs providing
an enormous
resource of local
knowledge and
expertise.
“I am delighted to be involved in this
new model for Busselton and hope to
see the continuation of the excellent
communication which already exists with
local GPs,” he said.
Dr Pollard said the new model’s strength
lies in its sustainability with GPs providing
an enormous resource of local knowledge
and expertise.
“I have been very impressed and reassured
by the positive relationships that exist
between the hospital and our local GPs.
“Good medical care is not only about
doctors, nurses, new technology, wonder
drugs or even new hospitals. It is also
about clinical teams working together
and being responsive to the needs of the
community.”
Dr Pollard said he had been given a “great
responsibility” with this new role but he
relished the challenge ahead.
“These are firm foundations for a great
future.”
South West Operations Manager Jeremy Higgins
welcomed Doctors Arthur and Pollard to their
new roles and said he was delighted to see the
continuation of the excellent communication
which already exists with local GPs.
“We will continue to work closely with our GPs
who provide an enormous resource of local
knowledge and expertise,” said Mr Higgins.
Busselton Health Campus Souvenir Brochure
7
Mums expecting top-class facilities
in new maternity suites
Local midwife Barbara is more
excited than most about the new
maternity suites at Busselton
Health Campus – she is due to
give birth there soon after the
campus opens.
Barbara moved down south with her family
for a lifestyle change a couple of years ago
and will now be one of the first to
welcome a new child into the world at the
$120.4 million campus.
After viewing the facilities in preparation
for the birth, which will be her second
child, Barbara said she was very
impressed.
“The single rooms are much better for
privacy, and everything is brand new –
it feels quite luxurious,” Barbara said.
“I’m also looking forward to working there
- in about 12 months’ time when I return
from maternity leave!”
Clinical Nurse Manager Maternity, Haydee
Cowper said the new maternity wing
included two birthing suites and six
perinatal rooms with a thoughtful mix of
smart design and state-of-the-art medical
facilities.
“We want our new parents
to be as comfortable and
relaxed as possible, and
the new birthing suites have
space, light and privacy as
well as the most modern
equipment and technology
at hand,” Haydee said.
Midwife Jan Semini shows Barbara the new maternity bath.
“Each birthing suite has a deep oval bath
to assist in labour and to provide the
option for a water-birth for women who are
assessed as being suitable.
“Two of the perinatal rooms have a partner
stay option which includes a double
electric bed should partners wish to stay
overnight.”
For added security the Hugs Infant
Protection system will see a small ‘Kisses’
tag placed on the mother with a ‘Hugs’
band placed around their baby’s ankle
immediately following birth to ensure
no one can remove an infant from the
maternity unit without staff being alerted.
Haydee said her team of midwives,
anaesthetists, obstetricians and GP
obstetricians were excited about starting
work in their new ‘office’.
“We’re thrilled to be able to
offer local families maternity
care in some of the newest
facilities in Australia,” she
said.
‘Meet and Greet’ our volunteers
Patients and visitors will be
patients and families. The local District
welcomed by a dedicated team
Health Advisory Committee (DHAC) is a vital
of ‘meet and greet’ volunteers -
link to the consumer, carer and community
located in the main foyer - who will
help them find their way around
the new building.
8
perspective and together with the Busselton
Hospital Inc., the Hospital Auxiliary and
the meet and greet volunteers, plays an
important role in helping staff make the
More than 130 trained volunteers selflessly
Busselton Health Campus experience better
devote their time to support hospital staff,
for patients and visitors.
Busselton Health Campus Souvenir Brochure
Left to right Stella Winter, President Hospital Auxiliary,
Elaine Wright Hospice Coordinator, Liz Jones DHAC
Chair and Michael Goss Meet and Greet Volunteer.
PANDA will keep Busselton
babies safe and warm
Busselton babies will be kept
safer and warmer thanks to
the arrival of three PANDA baby
warmers.
The cot-like warmers are used in hospitals
to support the body temperature of infants.
The devices also regulate airflow and
monitor vital signs.
The cots enable clinicians to administer
oxygen and suction, along with a warming
function to help prevent hypothermia.
Additional features such as an X-ray tray
and inbuilt scales greatly reduce how
frequently a baby needs to be handled,
thus minimising stress.
Fast Fact
The new campus is almost
twice the size of the old
hospital.
Midwife Susan Davies next to a new Panda cot.
New medical students welcomed
The first group of medical
students has been welcomed to
the campus.
Seven students will rotate between the
hospital’s emergency, maternity, and
general wards, and local GP practices.
Members of the group are between the
third and fifth years of their medical
training and will be working at Busselton
until November 2015.
Rural clinical school placements are made
at 14 sites across WA Country Health
Service each year.
Speaking for the group, Lachlan O’Sullivan
said staff had made the students feel
welcome.
“The senior doctors and other staff are
keen to get us involved and learning
everything we need to,” he said.
Fast Fact
Busselton Health Campus has
3100 power outlets!
The new medical students pictured with ED Consultant Dr Sandra Rennie, from left to right, Lee-anne Gray, Terryn Sesel, Michael Kirk, Charlotte Moss,
Lachlan O’Sullivan, Sandra Rennie, Lauren Sharp and Callum Peet.
Busselton Health Campus Souvenir Brochure
9
Multipurpose
courtyard
An outdoor therapy courtyard has
been designed as a multi-purpose
area for use by paediatric and
adult services.
Child development services can make use
of play and other equipment for individual
and group programs. Adult programs have
different surfaces and gradients available
for gait rehabilitation and falls risk
prevention. A separate section has been
set aside for staff meal breaks.
Pictured left: Cory (below) and Benjamin Scown
try out the courtyard play equipment.
Twins Benjamin (left) and Cory Scown in the
courtyard with speech pathologist Gina Fairbairn.
Fast Fact
More than 8300 pieces of
equipment have been moved
into more than 600
rooms and areas.
introducing the new head of
unit, Dental Health Services
Dylan Cochrane, Head of Unit, Dental Health Services is looking forward
to leading the new Busselton Health Campus Dental Clinic.
The new clinic will have six dental chairs and enable an increase in the number of clients
that can be treated in the South West region.
Services will be available to eligible adults who are in possession of a Health Care Card
or Pensioner Concession Card.
Dental student placements at the new clinic will be available in the near future.
The new head of the dental unit Dylan Cochrane in the expanded dental clinic.
10
Busselton Health Campus Souvenir Brochure
Lorenna Grant captures a different perspective
of her ‘Little Healer’ artwork.
‘Big Healer’
set to join
‘Little Healer’
‘Little Healer’, the first of the two
public artworks, will soon be joined
by ‘Big Healer’ as a focal point of the
campus.
Perth artist Lorenna Grant’s four-metre
laminated wood artwork has been mounted
in steel frames in the entrance atrium.
She is in the process of creating ‘Big Healer’,
a six-metre piece to be installed soon near
the front entrance following completion of
landscaping.
Both artworks have been funded by the state
government’s Per Cent for Art Scheme.
Fast Fact
The team leading the
development has more than
200 years of clinical, technical
and administration experience.
NEW PATHWEST
CENTRE
PathWest operates the only
laboratory in the Busselton area
supporting the community’s wider
pathology needs around the clock.
The new Busselton Health Campus
facility offers state-of-the-art diagnostic
instruments and a vastly improved patient
experience in line with the high quality
service PathWest provides state-wide.
PathWest Specimen Collection
Centre
Ground Floor,
Busselton Health Campus
Mill Road, Busselton, 6280
Monday to Friday: 8.00am – 5.00pm
Saturday: 9.00am – 11.00am
Brian Tucker, Medical Scientist in Charge (left) and Shannon Scott, Technical Assistant, outside the new
PathWest Laboratory, designed to accommodate anticipated future growth.
Telephone: 9753 6260
www.pathwest.health.wa.gov.au
Busselton Health Campus Souvenir Brochure
11
BUILDING A BIGGER, BETTER
HEALTH SYSTEM
BUSSELTON
HEALTH CAMPUS
getthebiggerpicture.health.wa.gov.au
Busselton Health Campus
Mill Road, Busselton WA 6280
Postal address: Locked Bag 3, Busselton WA 6280
Open 6.30 am–8.30 pm
After-hours access via the Emergency Department
Visiting hours 10.00 am–8.30 pm
(patient rest period 1.30 pm–3.00 pm)
Main reception: 9753 6000
Ambulatory Care Reception: 9753 6500
Community Mental Health Reception: 9753 6400