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City of Golden 2015 Business Survey
The Golden City Council is interested in understanding and enhancing the interactions our local businesses have with various
departments and municipal functions. Please take a few minutes to complete the 11 question survey and email to
[email protected]. City Council will include the input in discussions about City operations.
1.
How would you describe your business? (Please check mark only one option)
a. Retail/ restaurant
b. Service
c. Primary employer
d. Home based
e. Non-profit
f. Other
2.
How many employees work at your business location?
3.
Have you had any contact with a city department or function in the past six (6) months?
Yes _____ (proceed to question 4)
No ______ (proceed to question 8)
4.
Identify the departments or functions your business has interacted with in the past six (6) months. (Please check all that
apply)
a. Business Licensing
b. Sales and Use Tax
c. Liquor licensing
d. Building permits
e. Police
f. Fire Inspection
g. Planning and Zoning
h. Code Enforcement
i. Economic Development programs
j. Special Event permitting
k. Other
5.
Who was the interaction initiated by?
The City _______
6.
My Business _____
Some of each _____
For interactions you initiated with a City department or function, how satisfied were you with the:
a. Quality of the service
Very Satisfied
b.
Neutral
Somewhat Unsatisfied
Very Unsatisfied
Neutral
Somewhat Unsatisfied
Very Unsatisfied
Neutral
Somewhat Unsatisfied
Very Unsatisfied
Timeliness of the service
Very Satisfied
c.
Somewhat Satisfied
Somewhat Satisfied
Accuracy of information
Very Satisfied
Somewhat Satisfied
7.
8.
9.
For interactions initiated by the City please answer the following:
a.
The stated purpose of the contact was appropriate
YES
NO
b.
The City employee was knowledgeable and professional
YES
NO
c.
The contact was handled without unreasonably interfering with regular business operations.
YES
NO
Are you aware of new or different City services that could be offered by Golden that would benefit your business? Please
Describe them
10. What areas of business contact should the City focus on for improvement? Why?
11. Please provide any additional comments about city services that benefit or limit your business activities.
12. Are you interested in participating in more specific discussions about Golden’s efforts to lessen or minimize barriers for
business location and expansion?
YES
NO
13. If you said yes to question 11, please provide your name and contact information.