Order Form ® To be completed by purchaser: Girl’s birth date: ___________ /___________ /____________ Month Home phone: ( E-mail address: Our Promise Our promise is to deliver premium, age-appropriate products, services, and experiences designed to celebrate the joys of girlhood today while inspiring girls to be their very best tomorrow. ) Work phone: ( Day Year ) Our Guarantee We trust you are delighted with your purchase from American Girl. If for any reason you are not, we will promptly exchange or provide a merchandise credit for any returned product. A refund is available with your original proof of purchase from American Girl. Shipping and processing fees are non-refundable. (Fill in to receive order information, updates, and web-exclusive offers.) Billing Address Name Address City State Zip Ship to a different address. For additional addresses, attach a separate piece of paper with name and address information. (Include $5.95 for shipping and processing for each additional address.) Ship to # Product code Product name Color Alternate color Size Qty. $5.95 $40.01 – $80 $8.95 $80.01 – $120 $12.95 $120.01 – $150 $16.95 $150.01 – $200 $19.95 $200.01 – $250 $22.95 $250.01 – $300 $25.95 $300.01 + $28.95 Rush shipping Sales Tax: Allow 1 additional day for processing. Sorry, not available for APO/FPO addresses. 2-day rush Add $15 to the standard shipping rate at left. Add an additional $15 for each item requiring a rush surcharge. Next-day rush Add $20 to the standard shipping rate at left. Add an additional $20 for each item requiring a rush surcharge. Sales tax is applied to shipments to the following states: CA, CO, FL, GA, IL, KS, MA, MN, MO, NY, OH, TX, VA, WA, WI (see chart at left) Shipping to each additional address ($5.95 each) Rush-shipping charges, including surcharges if applicable (see chart at left) Gift-wrapping charges ($6.00 per item, unless otherwise noted) Subtotal Add $5.95 for shipping to each additional address. Sales tax (at left) Magazine subscription Payment Method: Invoice will be mailed to purchaser as order confirmation. Enclose your personal check, gift card, or money order, or provide credit card information as indicated below. Make checks payable to American Girl. MasterCard (16 digits) Check Discover/Novus (16 digits) Gift card (19 digits) CID number or Money order Visa (16 digits) Gift card pin number American Express (15 digits) Credit Card Number 1 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 2 3 4 Expiration date – Signature of authorized buyer Bitty Baby/Bitty Twins Dress Like Your Doll clothes Sizes Subtotal Shipping and processing fees Standard Up to $40 Price (ea.) Merchandise total Shipping & processing fees Order total Gift wrap (√ ) Year All other Dress Like Your Doll clothes Sizes Height Height Small 3 37 X-Small Medium 4 5 40 43 Small Large 6 6X 46 48 Medium X-Large 7 50-52 Large If you have questions about size or fit, call 800-845-0005 or visit americangirl.com/sizechart. Month X-Large 6 46 7 8 10 12 14 16 50-52 52-54 54-56 56-58 58-60 60-62 18 20 62-64 64-66 Subscriptions are mailed via the US Postal Service. Order total (US currency only; do not send cash.) Prices effective through Dec. 31, 2012. ® Please note the warnings and cautions on our products and packaging. For more information, please call American Girl Customer Service at 800-845-0005 or visit our website at americangirl.com . Mail form to: American Girl, Mail Order Processing Dept. P.O. Box 620190 Middleton, WI 53562-0190 American Girl magazine subscription order ® Check box for desired term and start of subscription. 1 Year (6 issues): A3-AG | $22.95 USA. $29 International Start now Send subscription to: Name Address City State Zip Renewal Questions Paymentand (Setcomments: Payment Method for accepted forms): E-mail [email protected], callto800-845-0005, or You must be at least 18 years old order. All checks Payment (See Payment Method forelectronically. accepted Service. forms): You must write American Girl, Attn: Customer P.O. Box are cleared and collected We are not be at least 18 years oldWI to order. All checksPlease are cleared andthat all 620497, Middleton, 53562-0190. note responsible for order delays resulting from checks collected electronically. We are not responsible for order comments become the property of American Girl. with insufficient funds, declined credit cards or orders delays resulting from checks with insufficient funds, declined submitted with insufficient information. Please to not credit cards or orders submitted with insufficient information. Information: are responsible send orWe purchase orders. Pleasecash do not send cash not or purchase orders. for order delays resulting from checks with insufficient funds, declined credit cards,service: or orders insufficient Customer Forsubmitted questions with about an order information. Moneyororders and checks are valid change, for US already placed, to submit an address remove your name from our mailing list, orcash request mail orders only. weabout cannot or Customer service: For Sorry questions an orderaccept already that your not be shared with purchase Although we strive forother accuracy, placed, ororders. toname submit an address change, remove your companies: nameactual e-mail call not 800-845-0005, from [email protected]; mailingnot list, be or request that to youritems name be Unless products may identical shown. with other companies: e-mail service@americangirl. 6shared a.m.—12 a.m. Central Time; or write: American Girl, noted, dolls, outfits, and accessories are sold separately. com; call 800-845-0005, 6 a.m.—12 a.m. Central Time; or Attn:cannot Customer Service, P.O. Box 620497, Middleton, Dolls always beCustomer posed or hold accessories as write: American Girl, Attn: Service, P.O. Box 620497, WI 53562-0497. shown. We reserve the right to limit quantities or refuse Middleton, WI 53562-0497. orders for any reason. Not all American Girl products are We welcome comments. All costs comments featured in every your catalogue. Ear piercing $14 andand is suggestions become the property of American Girl. available for 18" My American Girl® dolls at the time of purchase and through Hospital. We welcome your comments. All comments and as quickly as Shipping: Our goal isthe toDoll ship your order suggestionsCall become the property of American Girl. possible. or order online for estimated Shipping: Our goal is to carefully ship your orderdelivery to its times with standard shipping. To ensure delivery and by a destination as quickly as possible. Our shipping certain date, we recommend using guaranteed rush processing fees include the cost of processing your delivery. In goal most cases, we as ship to Shipping: Our is to ship your order quickly as P.O. Boxes, order, handling and packaging your products, APOs/FPOs, territories, Alaska, andtimes Hawaiiand by possible. Call or U.S. order online for estimated delivery delivering them to Mail. the designated To with standard shipping. To ensure deliveryand by a recipient(s). certain date, fees First-Class Priority Shipping processing estimate standard delivery times, or order To we recommend using guaranteed rush call delivery. In mostonline. cases, include the cost of processing your order, handling ensure delivery by a APOs/FPOs, certain date, we recommend usingto we ship to P.O. Boxes, U.S. territories, Alaska,them and and packaging your products and delivering Hawaii by First-Class Priority Shipping processing feesP.O. rush delivery options. In Mail. most cases, we ship to the designated recipient(s). For and international rates include the at [email protected], of processing your order, handling andHawaii packaging Boxes, APOs/FPOs, US territories, Alaska, and by e-mail us fax 608-828your products and delivering them to the designated recipient(s). First Class Priority Mail. For international rates, e-mail us 4790 or call 608-831-5210 from outside the U.S. For international rates e-mail us at [email protected], at [email protected], fax 608-828-4790, fax 608-828-4790 or call 608-831-5210 from outside the U.S. and exchanges: Follow the the US. instructions on the orReturns call 608-831-5210 from outside back of the packing slip enclosed with your order. Shipping Canada: Add $5 forbusiness standarddays shipping Allow atominimum of two for and your processing rates. shipments are sent Returns & to exchanges: Follow the instructions onvia theCanada back of Post. request be All processed upon receipt. A refund or the packing your Allow acharge. minimum Express shipping available for anorder. additional credit will slip beenclosed issuedwith for the purchase price Some or the of two business days to bethe processed upon products cannot befor shipped outside United States. current list price if your therequest purchase price cannot be receipt. Adeliveries refund or credit willcosts be are issued forthrough the purchase verified. Shipping charges not refunded. We do Canadian reflect paid a customs price or the current list price if the purchase price cannot not accept returnscharges COD. broker for delivery yourare door. pricesWe listed are in US be verified. Shippingto not All refunded. do not currency. accept returns COD. For your information: Actual products may not be Returns andtoexchanges: Follow the noted, instructions the identical items shown. Unless dolls,on outfits, and accessories are sold separately. Dolls back the packingActual slip enclosed with order. cannot Allow For of your information: products may notyour be identical posed or hold accessories as accessories shown. a always minimum of two business daysoutfits, for your requestSpecial to be to itemsbe shown. Unless noted, dolls, and offers discounts cannot be tobeprevious are soldand separately. Dolls cannot always beapplied posed or hold processed upon receipt. A refund or credit will issued accessories asand shown. Special and discounts be purchases, promotional sale items are available for the purchase price, oroffers theor current list cannot price if the applied supplies toprice previous purchases, and promotional or sale items while last. Noverified. substitutions, please. We purchase cannot be We do not accept are available while supplies last. No substitutions, please. reserve the right to limit quantities or refuse orders returns COD. We reserve the right to limit quantities or refuse orders for for any reason. Some products are not featured in any reason. Some products are not featured in every For more every catalogue, may Gift wrapping: We’rebut happy tobe giftavaiable. wrap any of your catalogue, but may be available. For more information, information call 800-845-0005 or Most check items at a cost of $6 each, unless otherwise noted. call 800-845-0005 or check americangirl.com. americangirl.com products arrive in custom bags or gift boxes at no extra charge. Gift Cards: Our gift cards may be redeemed by phone, Gift Cards: Our gift cards may be redeemed by phone, by online, at all American stores.change, Catalogue mailings: send usstores. an Girl address bymail, mail, online, andand at allTo American Girl remove your name from our mailing list, or request that Giftname wrap:not Most arrive in custom bagse-mail or gift your beproducts shared with other companies: boxes at no charge. We’ll in gift wrapbags your purchase for [email protected], 800-845-0005, or write: Gift wrap: Most products arrivecall custom or gift boxes $6 item unless noted. American Girl, Attn: MOP Dept., P.O.$6 per Boxitem620497, at per no charge. We’ll gift otherwise wrap your purchase for unless otherwise noted. Middleton, WI 53562-0497. To remove your name from Mailing questions: To Mail remove your name from ALL ALL mailing lists, write: Preference Service, Direct mailing lists, write: Mail Preference Service Direct Marketing Association, P.O. Box 643, Carmel, NY Marketing Association P.O.name Box Carmel, Mailing questions: To remove your from643, ALL mailing lists, NY 10512-0643. 10512-0643. write: Mail Preference Service Direct Marketing Association P.O. orders: Box 643, Carmel, Mail Send NY full10512-0643. billing and shipping address information, order information (see grid above), daytime phone number, and payment information (credit card number with expiration date, gift card, check, or money order) to: American Girl, MOP Dept., P.O. Box 620190, Middleton, WI 53562-0190. Checks are cleared electronically.
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