EMPLOYMENT SKILLS / SERVICES
Crossroads of W. Iowa (Int./Dev. Disability).......... 712-328-1930
Iowa Workforce Development (Council Bluffs)...... 712-352-3480
Job Corps Information Services...........................1-800-733-5627
Labor Ready............................................................ 712-322-4477
Labor Systems Job Center....................................... 712-322-5100
S.C. Riverside Inc.................................................... 712-325-6884
Uptown Staffing...................................................... 712-329-0900
Vocational Rehabilitation........................................ 712-328-3821
VODEC (Intellectual/Development Disability)..... 712-328-2638
EDUCATIONAL
Bellevue University...............................................1-800-756-7920
Buena Vista University.........................................1-800-383-9600
Clarkson College..................................................1-800-647-5500
College of Saint Mary (women only)...................1-800-926-5534
Creative Center....................................................... 402-898-1000
Creighton University............................................... 402-280-2700
GED Preparation (Iowa)......................................... 515-281-3640
GED Preparation (Nebraska).................................. 402-471-4807
Iowa Central Community College.......................1-800-362-2793
Iowa Western Community College......................... 712-325-3200
ITT Tech..............................................................1-800-488-8324
Kaplan University.................................................... 712-328-4212
Metro Community College..................................... 402-457-2400
Nebraska Methodist College................................... 402-354-7200
Wesleyan University................................................ 402-827-3555
Southwestern Community College......................... 712-623-2541
University of Nebraska-Omaha............................1-800-858-8648
PUBLIC HEALTH / MEDICAL SERVICES
CHI Health Clinic (Oakland)..................................712-482-6484
All Care Health Center............................................712-325-1990
Asera Care (Hospice)...............................................712-325-1751
Charles Drew Medical Center.................................402-451-3553
Council Bluffs Department of Public Health...........712-328-4666
Douglas County Hospital (Omaha).........................402-444-7000
Heartland Family Service
Gendler Emergency Medication Service..............402-451-6244
Hospice with Heart..................................................712-325-6802
Iowa Department of Public Health...................... 1-866-227-9878
Iowa Deptartment of Human Services.....................712-328-5661
Kohl’s Prescription/Homecare.............................. 1-800-438-2014
Lions Club-Oscar Over (Hearing Aids/Glasses).....712-322-5075
Mutual of Omaha’s Halo Club.................................402-351-3728
Myrtue Medical Center (Avoca)..............................712-343-6455
Myrtue Medical Center (Shelby).............................712-544-2511
Nebraska Aids Project (Omaha)...............................402-552-9260
One World Community Health Center...................402-734-4110
Pottawattamie County Health Department.............712-328-3990
Recover Health (Home Health Care)......................712-325-8989
Methodist Renaissance Clinic..................................402-354-3198
Ridge Family Practice (Council Bluffs)....................712-322-5899
Ridge Family Practice (Treynor)..............................712-487-3636
Visiting Nurse Association.......................................712-328-2636
West Broadway Clinic..............................................712-256-5600
MHCRT
INPATIENT PSYCHIATRIC FACILITIES
Iowa:
• CHI Health Mercy Hospital (A&C).............. 712-328-5000
• Cass Cnty Behav. Health (Atlantic) (A&C)... 712-243-3250
• Methodist Jennie Ed. Hospital (A)................. 712-396-6044
Nebraska:
• Douglas County Hospital (A)...............................402-444-7000
• CHI Health-Immanuel (Psych access) (A&C)....402-572-3444
• Lasting Hope Recovery Center (A)................ 402-717-5300
• UNMC (A)..................................................... 402-559-7100
• VA Hospital-Omaha (A)................................ 402-346-8800
(Mental Health
Crisis Response Team)
FOOD PANTRY/ASSISTANCE
Care and Share.....................................................712-323-4889
Community of Christ...........................................712-328-8122
Iowa Dept. of Human Services (food stamps) .....712-328-5661
First Baptist Church ............................................712-322-2569
New Vision/MOHM’s Place (meal site)..............712-322-7570
Our Savior Lutheran Church...............................712-322-6655
Red Cross Meals on Wheels (elderly/disabled)....712-322-4017
Salvation Army.....................................................712-328-2088
Share Iowa........................................................ 1-800-344-1107
Timberlake Outreach Center...............................402-422-1111
Together Inc........................................... 402-345-8047 ext. 205
WIC Program......................................................712-328-5886
United Way ............................................... 402-444-6666 / 211
BENEFITS ASSISTANCE / FINANCIAL ASSISTANCE
American Red Cross............................................712-322-4017
HAWK-I.......................................................... 1-800-257-8563
Interfaith Response..............................................712-322-0531
Iowa Dept. of Human Services.............................712-328-5661
Iowa Medicaid.................................................. 1-800-972-2017
Pottawattamie County Community Services.......712-328-5867
Salvation Army (Utilities)....................................712-328-2088
Social Security Administration......................... 1-866-331-9094
Together Inc. ......................................... 402-345-8047 ext. 205
United Way................................................ 402-444-6666 / 211
West Central Community Action........................712-322-5966
CLOTHING
Care and Share.....................................................712-323-4889
Community of Christ...........................................712-328-8122
Goodwill Industries..............................................712-328-8911
Heartland Family Service
• Career Clothing Closet..................................402-451-6244
• Donation Center............................................402-552-7082
MICAH House (Career Closet)..........................712-323-4416
MOHM’s Thrift Store (clothing vouchers)..........712-256-4607
United Way Info and Referral.................... 402-444-6666 / 211
WCA Career Clothing Closer.............................402-345-6555
Quick Reference Guide
for Pottawattamie County
515 East Broadway
Council Bluffs, IA 51503
(402) 552-7400 (Central Intake)
[email protected]
www.HeartlandFamilyService.org
Updated 4/09/2015
EMERGENCY
Avoca Police................................................................ 712-343-2424
Carter Lake Fire/Rescue............................................. 712-347-5900
Carter Lake Police....................................................... 712-347-5920
Council Bluffs Fire/Rescue.......................................... 712-328-4672
Council Bluffs Non-Emergency.................................. 712-328-5737
Council Bluffs Police................................................... 712-328-4701
Omaha Fire/Rescue..................................................... 402-444-5700
Omaha Police.............................................................. 402-444-5600
Pottawattamie County Jail........................................... 712-890-2250
Pottawattamie County Sheriff..................................... 712-890-2200
HOSPITALS
Iowa:
CHI Health- Mercy Hospital (C.B.)...................... 712-328-5000
Cass County Hospital (Atlantic)............................. 712-243-3250
Methodist Jennie Ed. Hospital (C.B.)..................... 712-396-6000
Myrtue Medical Center (Harlan)............................ 712-755-5161
Nebraska:
CHI Health:
• Bergan Mercy Medical Center.......................... 402-398-6060
• Immanuel Medical Center................................ 402-572-2121
• Lakeside Hospital............................................. 402-717-8000
• Midlands Hospital............................................ 402-593-3000
Bellevue Medical Center......................................... 402-763-3000
Boys Town National Research Hospital.................. 402-498-6540
Children’s Hospital.................................................. 402-955-5400
Douglas County Health Center.............................. 402-444-7000
Methodist Hospital................................................. 402-354-4000
Methodist Women’s Hospital.................................. 403-815-4000
Nebraska Medical Center........................................ 402-552-2000
Veterans Administration Hospital-Omaha............. 402-346-8800
FAMILY PLANNING / SEXUALITY
Assure Women’s Center (Omaha)...............................402-397-0600
Bethany Christian Services..........................................712-352-0222
Birthright....................................................................712-322-2100
Essential Pregnancy Services (Bellevue)......................402-933-2988
Essential Pregnancy Services (Omaha).......................402-554-0121
Gabriel’s Corner..........................................................712-323-7756
Heartland Family Service
Parenting & Divorce Classes.....................................402-552-7400
P-FLAG......................................................................402-291-6781
Planned Parenthood....................................................712-322-6650
LEGAL HELP
Iowa Legal Aid....................................................... 1-800-532-1275
ACLU/Iowa................................................................515-992-0150
Youth Law Center................................................... 1-800-728-1172
Child Support Services............................................ 1-888-229-9223
Pottawattamie County Attorney.................................712-328-5649
DRUG / ALCOHOL TREATMENT
Iowa:
Heartland Family Service
• Inpatient Family Works-Iowa (W).................. 712-435-5380
• Outpatient Counseling and Treatment............ 402-552-7400
Jackson Recovery Center
• Cherokee.......................................................... 712-225-2441
• Harlan.............................................................. 712-755-7002
• Sioux City........................................................ 712-234-2300
Manning Family Recovery Center......................... 712-655-2300
Oxford House Bayliss Park (M)............................. 712-256-3855
Oxford House Loess Hills (W and C)................... 712-256-1954
Zion Recovery Services
• Atlantic............................................................ 712-243-5091
• Clarinda........................................................... 712-542-4481
• Red Oak........................................................... 712-623-4801
Nebraska:
ARCH (M)............................................................ 402-346-8898
BAART (Methadone Maintenance)...................... 402-341-6220
Beacon House (M)................................................. 402-551-6792
Campus for Hope................................................... 402-827-0570
Heartland Family Service
• Inpatient Family Works-Nebraska................... 402-342-9555
• Outpatient Counseling and Treatment............ 402-552-7400
Intertribal Treatment Center (First Nation)........... 402-346-0902
Journeys (Adolescents)........................................... 402-898-4135
NOVA.................................................................... 402-455-8347
Santa Monica House (W)...................................... 402-558-7088
Teen Challenge....................................................... 402-551-2322
The Discovery Center............................................. 402-330-0560
VA Hospital (Omaha)............................................ 402-346-8800
SUPPORT GROUPS / DAY SERVICES
Alcholics Anonymous................................................. 402-556-1880
Al Anon/Alateen......................................................... 402-553-5033
Cocaine Anonymous................................................... 402-978-8881
Connections-Area Agency on Aging...................... 1-800-432-9209
Crossroads of Western Iowa
(Intellectual/Development Disability)..................... 712-328-1930
Depression and Bipolar Support Group...................... 402-502-4673
Friendship Program..................................................... 402-393-6911
Iowa Focus (Daily Living Skills, Respite, Payee, Budgeting)
(Intellectual/Development Disability)..................... 712-323-4024
L.I.F.E. Group (Community Support)........................ 712-242-0050
Narcotics Anonymous................................................. 402-660-3662
Peer Connection (Mental Health Support)................. 712-242-2500
VODEC (Intellectual/Development Disability)......... 712-328-2638
MENTAL HEALTH TREATMENT (outpatient)
CHI Health Psychiatric Associates............................ 712-328-2609
Answers...................................................................... 402-452-7912
Center for Life Counseling........................................ 712-328-3086
Center for Healing and Hope.................................... 712-256-9660
Choices Counseling.................................................... 712-328-3700
Family Connections................................................... 712-256-4420
Heartland Family Service
• ACT (Persistent Mental Illness)........................... 712-435-5350
• Child and Family Center...................................... 712-325-5640
• Counseling............................................................ 402-552-7400
• Dialectic Behavioral Therapy Group..................... 402-552-7400
• Therapeutic School................................................ 712-325-1331
Horizon Therapy Group............................................. 712-256-7511
Kanesville Therapy...................................................... 712-352-2110
Lutheran Family Services (Parenting, R-SAFE)........ 712-242-1040
Mid-Iowa Family Therapy Clinic............................... 712-325-1136
Mosiac (Residential Placement)................................. 712-328-3957
OMNI Behavioral Health.......................................... 402-397-9866
Southwest Iowa Mental Health Center (Atlantic)..... 712-243-2606
Therapy Place (Pott./Harrison/Shelby Counties)....... 712-254-9018
Thurman Psychological............................................... 402-715-4321
Transitional Services of Iowa...................................... 712-323-1660
United Way.......................................................402-444-6666 / 211
HOTLINES / CRISIS INTERVENTION
Abuse/Neglect Hotline:
• APS/CPS Nebraska ......................................... 1-800-652-1999
• APS/CPS Iowa................................................. 1-800-362-2178
Boys Town Hotline (Children and Families)........... 1-800-448-3000
Centers for Disease Control & Prevention ............. 1-800-232-4636
Crisis Text Line......................................................................741741
Disability Services Hotline ..................................... 1-800-742-7594
Federal Substance Abuse and Mental Health
Referral Line........................................................ 1-800-662-4357
Foundation 2 Crisis Line......................................... 1-800-332-4224
GLBT National Hotline......................................... 1-888-843-4564
Heartland Family Service:
• 24-hour Crisis Line........................................... 1-800-523-3666
• Gambling Hotline............................................. 1-866-322-1407
Iowa Concern Hotline............................................. 1-800-447-1985
Iowa Domestic Violence Hotline ........................... 1-800-942-0333
Military One Source................................................ 1-800-342-9647
National Domestic Violence Hotline ..................... 1-800-799-7233
National Human Trafficking Resource Center........ 1-888-373-7888
National Poison Control Center ............................. 1-800-222-1222
National Suicide Prevention Lifeline....................... 1-800-273-8255
Nebraska Family Helpline....................................... 1-888-866-8660
Project Rachel.......................................................... 1-888-456-4673
Rape, Abuse & Incest National Network................ 1-800-656-4673
Runaway Hotline.................................................... 1-800-786-2929
Trevor Lifeline......................................................1-866-488-7386
United Way Info and Referral........................... 402-444-6666 / 211
USA National Child Abuse Hotline....................... 1-800-422-4453
Warm Line (Peer Run Crisis Diversion).....................402-715-4226
Women’s Center for Advancement Crisis Line...........402-345-7273
TRANSPORTATION
Bluffs Cab Company................................................712-322-5505
Casino Cab Company..............................................712-322-4575
Happy Cab...............................................................712-366-6666
Metro Area Transit...................................................402-341-7560
Salvation Army (Bus Passes)....................................712-328-2088
Southwest Iowa Transit Authority....................... 1-800-842-8065
Special Transit Service..............................................712-328-4634
TMS (Non-emergency Medicaid Transport)....... 1-866-572-7662
AREA SHELTERS
Iowa:
• Children’s Square U.S.A. (C)............................ 712-322-3700
• MICAH House (Individuals, Families)............ 712-323-4416
• New Visions/Joshua House (M)....................... 712-322-7570
• Phoenix House (Domestic Violence, W, C)...... 712-328-0266
Nebraska
• Francis House (M)............................................ 402-341-9236
• Heartland Family Service
Safe Haven (Domestic Violence)............ 1-800-523-3666
• Lydia House (W and C)................................... 402-422-1111
• Open Door Mission (M, W, and C)................. 402-422-1111
• Siena House (W).............................................. 402-341-1821
• Stephen Center (M, W, and C)......................... 402-731-0238
• The Shelter (abused W and C).......................... 402-558-5700
• Youth Emergency Services (Y.E.S.).................. 402-345-5187
HOUSING
Family Housing Advisory Service............................712-322-4436
Heartland Family Service
• Heartland Homes..............................................712-309-0016
• Pottawattamie County Homeless Link..............712-309-0016
• Temporary Rental Assistance.............................402-934-8810
Municipal Housing Authority..................................712-322-6931
New Visions/Timothy House..................................712-322-7570
Pottawattamie County Community Services...........712-328-5867
Salvation Army.........................................................712-328-2088
Together Inc. ..............................................402-345-8047 ext. 205
United Way.....................................................402-444-6666 / 211
OFFUT AFB OFFICES
Family Advocacy Office........................................... 402-294-7860
Airman and Family Readiness Center..................... 402-294-4329
Mental Health/Substance Abuse Office.................. 402-294-7411
Military One Source.............................................1-800-342-9647