EMPLOYMENT SKILLS / SERVICES Crossroads of W. Iowa (Int./Dev. Disability).......... 712-328-1930 Iowa Workforce Development (Council Bluffs)...... 712-352-3480 Job Corps Information Services...........................1-800-733-5627 Labor Ready............................................................ 712-322-4477 Labor Systems Job Center....................................... 712-322-5100 S.C. Riverside Inc.................................................... 712-325-6884 Uptown Staffing...................................................... 712-329-0900 Vocational Rehabilitation........................................ 712-328-3821 VODEC (Intellectual/Development Disability)..... 712-328-2638 EDUCATIONAL Bellevue University...............................................1-800-756-7920 Buena Vista University.........................................1-800-383-9600 Clarkson College..................................................1-800-647-5500 College of Saint Mary (women only)...................1-800-926-5534 Creative Center....................................................... 402-898-1000 Creighton University............................................... 402-280-2700 GED Preparation (Iowa)......................................... 515-281-3640 GED Preparation (Nebraska).................................. 402-471-4807 Iowa Central Community College.......................1-800-362-2793 Iowa Western Community College......................... 712-325-3200 ITT Tech..............................................................1-800-488-8324 Kaplan University.................................................... 712-328-4212 Metro Community College..................................... 402-457-2400 Nebraska Methodist College................................... 402-354-7200 Wesleyan University................................................ 402-827-3555 Southwestern Community College......................... 712-623-2541 University of Nebraska-Omaha............................1-800-858-8648 PUBLIC HEALTH / MEDICAL SERVICES CHI Health Clinic (Oakland)..................................712-482-6484 All Care Health Center............................................712-325-1990 Asera Care (Hospice)...............................................712-325-1751 Charles Drew Medical Center.................................402-451-3553 Council Bluffs Department of Public Health...........712-328-4666 Douglas County Hospital (Omaha).........................402-444-7000 Heartland Family Service Gendler Emergency Medication Service..............402-451-6244 Hospice with Heart..................................................712-325-6802 Iowa Department of Public Health...................... 1-866-227-9878 Iowa Deptartment of Human Services.....................712-328-5661 Kohl’s Prescription/Homecare.............................. 1-800-438-2014 Lions Club-Oscar Over (Hearing Aids/Glasses).....712-322-5075 Mutual of Omaha’s Halo Club.................................402-351-3728 Myrtue Medical Center (Avoca)..............................712-343-6455 Myrtue Medical Center (Shelby).............................712-544-2511 Nebraska Aids Project (Omaha)...............................402-552-9260 One World Community Health Center...................402-734-4110 Pottawattamie County Health Department.............712-328-3990 Recover Health (Home Health Care)......................712-325-8989 Methodist Renaissance Clinic..................................402-354-3198 Ridge Family Practice (Council Bluffs)....................712-322-5899 Ridge Family Practice (Treynor)..............................712-487-3636 Visiting Nurse Association.......................................712-328-2636 West Broadway Clinic..............................................712-256-5600 MHCRT INPATIENT PSYCHIATRIC FACILITIES Iowa: • CHI Health Mercy Hospital (A&C).............. 712-328-5000 • Cass Cnty Behav. Health (Atlantic) (A&C)... 712-243-3250 • Methodist Jennie Ed. Hospital (A)................. 712-396-6044 Nebraska: • Douglas County Hospital (A)...............................402-444-7000 • CHI Health-Immanuel (Psych access) (A&C)....402-572-3444 • Lasting Hope Recovery Center (A)................ 402-717-5300 • UNMC (A)..................................................... 402-559-7100 • VA Hospital-Omaha (A)................................ 402-346-8800 (Mental Health Crisis Response Team) FOOD PANTRY/ASSISTANCE Care and Share.....................................................712-323-4889 Community of Christ...........................................712-328-8122 Iowa Dept. of Human Services (food stamps) .....712-328-5661 First Baptist Church ............................................712-322-2569 New Vision/MOHM’s Place (meal site)..............712-322-7570 Our Savior Lutheran Church...............................712-322-6655 Red Cross Meals on Wheels (elderly/disabled)....712-322-4017 Salvation Army.....................................................712-328-2088 Share Iowa........................................................ 1-800-344-1107 Timberlake Outreach Center...............................402-422-1111 Together Inc........................................... 402-345-8047 ext. 205 WIC Program......................................................712-328-5886 United Way ............................................... 402-444-6666 / 211 BENEFITS ASSISTANCE / FINANCIAL ASSISTANCE American Red Cross............................................712-322-4017 HAWK-I.......................................................... 1-800-257-8563 Interfaith Response..............................................712-322-0531 Iowa Dept. of Human Services.............................712-328-5661 Iowa Medicaid.................................................. 1-800-972-2017 Pottawattamie County Community Services.......712-328-5867 Salvation Army (Utilities)....................................712-328-2088 Social Security Administration......................... 1-866-331-9094 Together Inc. ......................................... 402-345-8047 ext. 205 United Way................................................ 402-444-6666 / 211 West Central Community Action........................712-322-5966 CLOTHING Care and Share.....................................................712-323-4889 Community of Christ...........................................712-328-8122 Goodwill Industries..............................................712-328-8911 Heartland Family Service • Career Clothing Closet..................................402-451-6244 • Donation Center............................................402-552-7082 MICAH House (Career Closet)..........................712-323-4416 MOHM’s Thrift Store (clothing vouchers)..........712-256-4607 United Way Info and Referral.................... 402-444-6666 / 211 WCA Career Clothing Closer.............................402-345-6555 Quick Reference Guide for Pottawattamie County 515 East Broadway Council Bluffs, IA 51503 (402) 552-7400 (Central Intake) [email protected] www.HeartlandFamilyService.org Updated 4/09/2015 EMERGENCY Avoca Police................................................................ 712-343-2424 Carter Lake Fire/Rescue............................................. 712-347-5900 Carter Lake Police....................................................... 712-347-5920 Council Bluffs Fire/Rescue.......................................... 712-328-4672 Council Bluffs Non-Emergency.................................. 712-328-5737 Council Bluffs Police................................................... 712-328-4701 Omaha Fire/Rescue..................................................... 402-444-5700 Omaha Police.............................................................. 402-444-5600 Pottawattamie County Jail........................................... 712-890-2250 Pottawattamie County Sheriff..................................... 712-890-2200 HOSPITALS Iowa: CHI Health- Mercy Hospital (C.B.)...................... 712-328-5000 Cass County Hospital (Atlantic)............................. 712-243-3250 Methodist Jennie Ed. Hospital (C.B.)..................... 712-396-6000 Myrtue Medical Center (Harlan)............................ 712-755-5161 Nebraska: CHI Health: • Bergan Mercy Medical Center.......................... 402-398-6060 • Immanuel Medical Center................................ 402-572-2121 • Lakeside Hospital............................................. 402-717-8000 • Midlands Hospital............................................ 402-593-3000 Bellevue Medical Center......................................... 402-763-3000 Boys Town National Research Hospital.................. 402-498-6540 Children’s Hospital.................................................. 402-955-5400 Douglas County Health Center.............................. 402-444-7000 Methodist Hospital................................................. 402-354-4000 Methodist Women’s Hospital.................................. 403-815-4000 Nebraska Medical Center........................................ 402-552-2000 Veterans Administration Hospital-Omaha............. 402-346-8800 FAMILY PLANNING / SEXUALITY Assure Women’s Center (Omaha)...............................402-397-0600 Bethany Christian Services..........................................712-352-0222 Birthright....................................................................712-322-2100 Essential Pregnancy Services (Bellevue)......................402-933-2988 Essential Pregnancy Services (Omaha).......................402-554-0121 Gabriel’s Corner..........................................................712-323-7756 Heartland Family Service Parenting & Divorce Classes.....................................402-552-7400 P-FLAG......................................................................402-291-6781 Planned Parenthood....................................................712-322-6650 LEGAL HELP Iowa Legal Aid....................................................... 1-800-532-1275 ACLU/Iowa................................................................515-992-0150 Youth Law Center................................................... 1-800-728-1172 Child Support Services............................................ 1-888-229-9223 Pottawattamie County Attorney.................................712-328-5649 DRUG / ALCOHOL TREATMENT Iowa: Heartland Family Service • Inpatient Family Works-Iowa (W).................. 712-435-5380 • Outpatient Counseling and Treatment............ 402-552-7400 Jackson Recovery Center • Cherokee.......................................................... 712-225-2441 • Harlan.............................................................. 712-755-7002 • Sioux City........................................................ 712-234-2300 Manning Family Recovery Center......................... 712-655-2300 Oxford House Bayliss Park (M)............................. 712-256-3855 Oxford House Loess Hills (W and C)................... 712-256-1954 Zion Recovery Services • Atlantic............................................................ 712-243-5091 • Clarinda........................................................... 712-542-4481 • Red Oak........................................................... 712-623-4801 Nebraska: ARCH (M)............................................................ 402-346-8898 BAART (Methadone Maintenance)...................... 402-341-6220 Beacon House (M)................................................. 402-551-6792 Campus for Hope................................................... 402-827-0570 Heartland Family Service • Inpatient Family Works-Nebraska................... 402-342-9555 • Outpatient Counseling and Treatment............ 402-552-7400 Intertribal Treatment Center (First Nation)........... 402-346-0902 Journeys (Adolescents)........................................... 402-898-4135 NOVA.................................................................... 402-455-8347 Santa Monica House (W)...................................... 402-558-7088 Teen Challenge....................................................... 402-551-2322 The Discovery Center............................................. 402-330-0560 VA Hospital (Omaha)............................................ 402-346-8800 SUPPORT GROUPS / DAY SERVICES Alcholics Anonymous................................................. 402-556-1880 Al Anon/Alateen......................................................... 402-553-5033 Cocaine Anonymous................................................... 402-978-8881 Connections-Area Agency on Aging...................... 1-800-432-9209 Crossroads of Western Iowa (Intellectual/Development Disability)..................... 712-328-1930 Depression and Bipolar Support Group...................... 402-502-4673 Friendship Program..................................................... 402-393-6911 Iowa Focus (Daily Living Skills, Respite, Payee, Budgeting) (Intellectual/Development Disability)..................... 712-323-4024 L.I.F.E. Group (Community Support)........................ 712-242-0050 Narcotics Anonymous................................................. 402-660-3662 Peer Connection (Mental Health Support)................. 712-242-2500 VODEC (Intellectual/Development Disability)......... 712-328-2638 MENTAL HEALTH TREATMENT (outpatient) CHI Health Psychiatric Associates............................ 712-328-2609 Answers...................................................................... 402-452-7912 Center for Life Counseling........................................ 712-328-3086 Center for Healing and Hope.................................... 712-256-9660 Choices Counseling.................................................... 712-328-3700 Family Connections................................................... 712-256-4420 Heartland Family Service • ACT (Persistent Mental Illness)........................... 712-435-5350 • Child and Family Center...................................... 712-325-5640 • Counseling............................................................ 402-552-7400 • Dialectic Behavioral Therapy Group..................... 402-552-7400 • Therapeutic School................................................ 712-325-1331 Horizon Therapy Group............................................. 712-256-7511 Kanesville Therapy...................................................... 712-352-2110 Lutheran Family Services (Parenting, R-SAFE)........ 712-242-1040 Mid-Iowa Family Therapy Clinic............................... 712-325-1136 Mosiac (Residential Placement)................................. 712-328-3957 OMNI Behavioral Health.......................................... 402-397-9866 Southwest Iowa Mental Health Center (Atlantic)..... 712-243-2606 Therapy Place (Pott./Harrison/Shelby Counties)....... 712-254-9018 Thurman Psychological............................................... 402-715-4321 Transitional Services of Iowa...................................... 712-323-1660 United Way.......................................................402-444-6666 / 211 HOTLINES / CRISIS INTERVENTION Abuse/Neglect Hotline: • APS/CPS Nebraska ......................................... 1-800-652-1999 • APS/CPS Iowa................................................. 1-800-362-2178 Boys Town Hotline (Children and Families)........... 1-800-448-3000 Centers for Disease Control & Prevention ............. 1-800-232-4636 Crisis Text Line......................................................................741741 Disability Services Hotline ..................................... 1-800-742-7594 Federal Substance Abuse and Mental Health Referral Line........................................................ 1-800-662-4357 Foundation 2 Crisis Line......................................... 1-800-332-4224 GLBT National Hotline......................................... 1-888-843-4564 Heartland Family Service: • 24-hour Crisis Line........................................... 1-800-523-3666 • Gambling Hotline............................................. 1-866-322-1407 Iowa Concern Hotline............................................. 1-800-447-1985 Iowa Domestic Violence Hotline ........................... 1-800-942-0333 Military One Source................................................ 1-800-342-9647 National Domestic Violence Hotline ..................... 1-800-799-7233 National Human Trafficking Resource Center........ 1-888-373-7888 National Poison Control Center ............................. 1-800-222-1222 National Suicide Prevention Lifeline....................... 1-800-273-8255 Nebraska Family Helpline....................................... 1-888-866-8660 Project Rachel.......................................................... 1-888-456-4673 Rape, Abuse & Incest National Network................ 1-800-656-4673 Runaway Hotline.................................................... 1-800-786-2929 Trevor Lifeline......................................................1-866-488-7386 United Way Info and Referral........................... 402-444-6666 / 211 USA National Child Abuse Hotline....................... 1-800-422-4453 Warm Line (Peer Run Crisis Diversion).....................402-715-4226 Women’s Center for Advancement Crisis Line...........402-345-7273 TRANSPORTATION Bluffs Cab Company................................................712-322-5505 Casino Cab Company..............................................712-322-4575 Happy Cab...............................................................712-366-6666 Metro Area Transit...................................................402-341-7560 Salvation Army (Bus Passes)....................................712-328-2088 Southwest Iowa Transit Authority....................... 1-800-842-8065 Special Transit Service..............................................712-328-4634 TMS (Non-emergency Medicaid Transport)....... 1-866-572-7662 AREA SHELTERS Iowa: • Children’s Square U.S.A. (C)............................ 712-322-3700 • MICAH House (Individuals, Families)............ 712-323-4416 • New Visions/Joshua House (M)....................... 712-322-7570 • Phoenix House (Domestic Violence, W, C)...... 712-328-0266 Nebraska • Francis House (M)............................................ 402-341-9236 • Heartland Family Service Safe Haven (Domestic Violence)............ 1-800-523-3666 • Lydia House (W and C)................................... 402-422-1111 • Open Door Mission (M, W, and C)................. 402-422-1111 • Siena House (W).............................................. 402-341-1821 • Stephen Center (M, W, and C)......................... 402-731-0238 • The Shelter (abused W and C).......................... 402-558-5700 • Youth Emergency Services (Y.E.S.).................. 402-345-5187 HOUSING Family Housing Advisory Service............................712-322-4436 Heartland Family Service • Heartland Homes..............................................712-309-0016 • Pottawattamie County Homeless Link..............712-309-0016 • Temporary Rental Assistance.............................402-934-8810 Municipal Housing Authority..................................712-322-6931 New Visions/Timothy House..................................712-322-7570 Pottawattamie County Community Services...........712-328-5867 Salvation Army.........................................................712-328-2088 Together Inc. ..............................................402-345-8047 ext. 205 United Way.....................................................402-444-6666 / 211 OFFUT AFB OFFICES Family Advocacy Office........................................... 402-294-7860 Airman and Family Readiness Center..................... 402-294-4329 Mental Health/Substance Abuse Office.................. 402-294-7411 Military One Source.............................................1-800-342-9647
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