1. No category

Data Capability Benefits Level 4
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Characteristic
Our organisation understands the value of data, and is
therefore making far better use of it.
Business change always forms part of our data
improvement strategy so all change is positive.
Our long term view of potential changes makes
implementing business change low cost and low risk.
Our capabilities around modelling ensure business change
and development are simplified and delivered at the
lowest possible cost.
Our data management capability visibly adds value to our
services and products, and forms the basis for new ones.
Our data capability and understanding of the value of our
data asset has led us to create sophisticated analytical
models.
We can scale up and scale out data services at understood
costs and timescales.
(Research) Provides opportunities for collaboration with
other researchers within your discipline, or even with
other disciplines.
(Research) Attracts new collaborators and research
partners.
Our data supply for all statuary returns and external
obligations including course accreditation is optimised and
efficient.
Group
Improving Student Experience
Category
Org and Culture
Owner
Head of institution
Improving Quality
Activities
Increased Accessibility
Practices and Technique
Improving Quality
Deliverables
Chief technology/systems
officer
Chief technology/systems
officer
Chief operating officer
Improving Student Experience
Deliverables
Chief operating officer
Increased Accessibility
Practices and Technique
Chief operating officer
Increased Accessibility
Org and Culture
Chief operating officer
Increased Accessibility
Org and Culture
Head of academic area
Increased Accessibility
Org and Culture
Head of academic area
Reducing the Burden
Deliverables
Chief operating officer
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24
Characteristic
The HEAR record is created and maintained by an
accountable body/team and trusted throughout the
institution.
By modifying our business processes and data activates,
we can be ready for in year collections (HESA CACHED).
Everyone who is involved with data is providing an
excellent service to the rest of the organisation.
Our trusted, respected and efficient data management
team deliver operational and strategic outputs.
Business change is understood, analysed, managed and
implemented without issue or delay.
Our collection costs are efficient, minimised and
appropriate.
Resolving operational issues form part of a data
improvement strategy and we don't make the same
mistakes twice.
Our operational efficiency and rigorous business process
ensure the majority of the DM work is around
development and improvement.
Increase flexibility to cope with external requests earlier
(and easier).
Confidence in the institutional data assets being fit for
purpose, accurate and timely.
Realise the value of participating in a shared data
landscape with the rest of the HE Sector.
By documenting business process, our data management
staff are efficient, effective and experts for the
organisation.
We have sufficient capacity to deal with unplanned
change.
We have far fewer data silos meaning our staff work with
data and not on it.
Group
Reducing the Burden
Category
Deliverables
Owner
Chief operating officer
Improving Quality
Deliverables
Chief operating officer
Reducing the Burden
Org and Culture
Head of institution
Improving Quality
Roles and Responsibilities
Operational/data leader
Increased Accessibility
Practices and Technique
Reducing the Burden
Deliverables
Chief technology/systems
officer
Chief financial officer
Reducing the Burden
Practices and Technique
Chief operating officer
Improving Quality
Deliverables
Chief technology/systems
officer
Increased Accessibility
Activities
Head of institution
Improving Quality
Activities
Reducing the Burden
Practices and Technique
Chief technology/systems
officer
Head of institution
Reducing the Burden
Practices and Technique
Chief operating officer
Increased Accessibility
Practices and Technique
Reducing the Burden
Activities
Chief technology/systems
officer
Chief technology/systems
officer
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Characteristic
To add value to our data, we allocate and ring fence data
analyst resource to ensure timeliness and quality of
outputs.
Roles and responsibilities for data ownership are well
understood, and there is accountability for decisions and
actions.
As the state is stable more focus, resource and investment
can now be devoted to adding value to our data across the
whole organisation.
(Research) increased researcher profile through data
dissemination and re-use.
By training and developing our staff, their motivation and
effectiveness are very high. We have low turnover.
By securing our data in line with published policies, we are
confident our statutory and other obligations are always
met.
Our data governance gives us good oversight or risks,
issues and prevents surprises.
We have confidence that our regulatory and statutory
obligations are being consistently met.
Confidence in the return / response to FOI requests.
We resolve data issues quickly, efficiently and in line with
well understood principles and governance.
By investing in our data architecture function, we
understand the impact of change before committing to it.
The quality, accuracy and timeliness of our data outputs
provides significant decision support for operational and
strategic questions.
Data is accessible and understood and can therefore be
used to support day to day decisions.
We can exceed our customer expectations In terms of
operation, efficiency, cost effectiveness and decisions
support.
Group
Improving Quality
Category
Roles and Responsibilities
Owner
Chief technology/systems
officer
Improving Quality
Roles and Responsibilities
Chief operating officer
Improving Student Experience
Activities
Chief technology/systems
officer
Increased Accessibility
Deliverables
Head of academic area
Improving Quality
Org and Culture
Head of institution
Improving Quality
Org and Culture
Chief financial officer
Improving Quality
Practices and Technique
Improving Quality
Deliverables
Chief technology/systems
officer
Chief operating officer
Increased Accessibility
Reducing the Burden
Deliverables
Org and Culture
Chief financial officer
Chief operating officer
Improving Quality
Roles and Responsibilities
Increased Accessibility
Practices and Technique
Chief technology/systems
officer
Chief technology/systems
officer
Improving Quality
Org and Culture
Head of institution
Improving Student Experience
Deliverables
Head of institution
Page 3 of 5
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Characteristic
Our data capability is at a level where we can provide real
time MI and dashboards for all levels of management.
Confidence in the use of the data supply (including
secondary?) (clarity around data sharing) /Meta
Data/Master.
(Research) Facilitates the sharing and re-use of research
data for future research.
(Research) Enhances the visibility of your research data
and increases the number of citations.
We have confidence that our data assets are well
understood and will operate within the business
continuity framework/event.
By setting metrics for our datasets, we can track and
demonstrate their cost, value and other performance
metrics.
Managing the business better through a single, trusted set
of operational data.
Better decision making through a trusted set of linked data
covering all the business units.
Group
Increased Accessibility
Category
Deliverables
Owner
Chief operating officer
Improving Quality
Practices and Technique
Chief operating officer
Increased Accessibility
Deliverables
Head of academic area
Increased Accessibility
Deliverables
Head of academic area
Reducing the Burden
Deliverables
Chief operating officer
Improving Quality
Practices and Technique
Chief operating officer
Improving Quality
Deliverables
Head of institution
Improving Quality
Deliverables
Chief operating officer
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