Quick Reference
Enterprise solution comparison chart
This quick reference compares supported devices and features across BES12 Cloud, BES12 version 12.1,
BES10 version 10.2, and BES5 version 5.0.4.
For the latest OS compatibility information, visit docs.blackberry.com/bes12cloud to see the BES12 Cloud
Compatibility Matrix in the Administration content.
Device activation
Feature
BES5 version 5.0.4
BES10 version 10.2 BES12 version 12.1 BES12 Cloud
Supported device
types
Supports:
Supports:
• BlackBerry OS
Supports:
Supports:
• BlackBerry 10
• BlackBerry 10
• BlackBerry 10
• BlackBerry
PlayBook
• BlackBerry
OS*
• Android
• Android
(including
KNOX MDM)
• Android
(including
KNOX MDM)
• iOS
• iOS
• iOS
• Windows
Phone
• Windows
Phone
Activation methods
Supports wireless
activation:
Supports wireless
activation:
Supports wireless
activation:
Supports wireless
activation:
• Over the
mobile
network
• Over the
mobile
network
• Over the
mobile
network
• Over the
mobile
network
• Over a Wi-Fi
network
• Over a Wi-Fi
network
• Over a Wi-Fi
network
• Over a Wi-Fi
network
Supports wired
activation for
BlackBerry OS
devices using:
Supports wired
activation for
BlackBerry 10
devices and
BlackBerry
• BlackBerry
PlayBook tablets
Administration using:
Service
• BlackBerry
• BlackBerry
Administration
Desktop
Service
Software
• BlackBerry
Web Desktop
Manager
Supports wired
activation for
BlackBerry 10
devices using:
• BlackBerry
Wired
Activation Tool
• BlackBerry
Web Desktop
Manager
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Quick Reference
Feature
BES5 version 5.0.4
Simplified wireless
activation using the
BlackBerry
Infrastructure
BES10 version 10.2 BES12 version 12.1 BES12 Cloud
√
√
Wired activation for
more than one
device at a time
Activation types
√
√
Supports:
• BlackBerry
Balance
(optional)
Supports:
Supports:
Supports:
• BlackBerry
Balance
• BlackBerry
Balance
• BlackBerry
Balance
• Regulated
BlackBerry
Balance
• Regulated
BlackBerry
Balance
• Regulated
BlackBerry
Balance
• Work space
only
• Work space
only
• Work space
only
• Secure Work
Space with
user privacy
• Work and
personal with
user privacy
(Secure Work
Space)
• Work and
personal with
user privacy
(Secure Work
Space)
• Work and
personal with
full device
control
(Secure Work
Space)
• Work and
personal with
full device
control
(Secure Work
Space)
• MDM controls
• MDM controls
• Secure Work
Space with full
device control
• Basic MDM
controls
* Requires upgrade from BES5
Email, calendar, and contacts synchronization
Feature
BES5 version 5.0.4
BES10 version 10.2 BES12 version 12.1 BES12 Cloud
Supported
messaging
environments
Supports:
Supports:
• Microsoft
Exchange
• IBM Domino
• Novell
GroupWise
• Messaging
environments
that support
Exchange
ActiveSync*
Supports:
• Messaging
environments
that support
Exchange
ActiveSync*
Supports:
• Messaging
environments
that support
Exchange
ActiveSync*
Additional support
for Microsoft
Exchange and IBM
Domino for
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Quick Reference
Feature
BES5 version 5.0.4
BES10 version 10.2 BES12 version 12.1 BES12 Cloud
BlackBerry OS
devices.**
* For the latest supported messaging environments, visit www.blackberry.com/go/serverdocs to read the
BlackBerry Enterprise Service 10 Compatibility Matrix, the BES12 Compatibility Matrix, and the BES12 Cloud
Compatibility Matrix.
** Requires upgrade from BES5
Console features
Feature
BES5 version 5.0.4
Unified
management
console to manage
multiple device
types
BES10 version 10.2 BES12 version 12.1 BES12 Cloud
Limited
√
√
Custom
administrative roles
√
√
√
√
Self-service console
for device users
√
√
√
√
Company directory
integration
Synchronization of
users and groups
from the company
directory
Supports:
Supports:
Supports:
Supports:
• Microsoft
Active
Directory
• Microsoft
Active
Directory
• Microsoft
Active
Directory
• Microsoft
Active
Directory
• LDAP
• LDAP
• LDAP
• LDAP
√*
Limited
√
Users only
Local user accounts
√
√
√
Dashboard
reporting
√
√
√
Device detail
reporting
√
√
√
Administration
auditing
√
√
√
High availability
support
Active-passive
Active-passive
Active-active
Languages
Supports:
Supports:
Supports:
Through cloud
architecture
Supports:
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Quick Reference
Feature
BES5 version 5.0.4
BES10 version 10.2 BES12 version 12.1 BES12 Cloud
• English
• English
• English
• Brazilian
Portuguese
• English
• German
• French
• German
• Italian
• Japanese
• Spanish
* Requires the BlackBerry Directory Sync Tool
Security features
Feature
BES5 version 5.0.4
BES10 version 10.2 BES12 version 12.1 BES12 Cloud
Enhanced email
encryption
Supports:
Supports:
• S/MIME
• PGP
• S/MIME on iOS
and
BlackBerry 10
devices only
Supports:
Supports:
• S/MIME on
iOS,
BlackBerry
10, and
BlackBerry OS
devices *
• S/MIME on
iOS,
BlackBerry
10, and
BlackBerry OS
devices *
• PGP on
BlackBerry 10
and
BlackBerry OS
devices *
• PGP on
BlackBerry 10
and
BlackBerry OS
devices *
Separation of work
and personal data
on the device
√
√
√
√
Protection for lost
and stolen devices
√
√
√
√
IT policy rules to
control device
capabilities
√
√
√
√
Certificate
enrollment for
devices
√
√
√
√
Secure connection
to your intranet
(through the
√
√**
√**
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Quick Reference
Feature
BES5 version 5.0.4
BES10 version 10.2 BES12 version 12.1 BES12 Cloud
BlackBerry
Infrastructure)
TCP proxy server for
apps in the work
space to connect to
the BlackBerry
Infrastructure
√
Gatekeeping to
control which
devices can access
Exchange
ActiveSync
√
√
√
√
Activation
restrictions by
device model
√
√
* Support for S/MIME and PGP on BlackBerry OS devices requires an upgrade from BES5 .
** Requires Secure Work Space for iOS and Android devices.
Application management features
Feature
BES5 version 5.0.4
BES10 version 10.2 BES12 version 12.1 BES12 Cloud
Assign public and
internal apps
√
√*
√*
Public apps only*
Manage groups of
apps
√
√
√
√
Restrict app
installation on
devices
√
√
√
√
√
√
Search for and add
apps from the
management
console
Manage device OS
updates
√
Supports:
• BlackBerry 10
devices
Supports:
• BlackBerry 10
devices
Supports:
• BlackBerry 10
devices
• BlackBerry OS
devices **
Manage app
licenses
Supports:
Supports:
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Quick Reference
Feature
BES5 version 5.0.4
BES10 version 10.2 BES12 version 12.1 BES12 Cloud
• Apple VPP for
iOS devices
• Apple VPP for
iOS devices
* Optional applications are made available in BlackBerry World for Work on BlackBerry 10 devices. Mandatory
and optional applications are made available in Work Apps and the BES12 Client on Android and iOS devices.
** Ability to allow or disallow OS updates using an IT policy only and requires upgrade from BES5
Support for additional mobility software
Feature
BES5 version 5.0.4
Instant messaging Supports:
environments for
• IBM Sametime
work
• Microsoft Office
Communication
s Server
• Microsoft Lync
Server
• Novell
GroupWise
Messenger
BBM Protected
√
BlackBerry Blend
BES10 version 10.2
BES12 version 12.1
Supports BlackBerry
10 devices in the
following
environments:
Supports BlackBerry
10 and BlackBerry
OS devices in the
following
environments*:
• IBM Sametime
• Microsoft Office
Communication
s Server
• Microsoft Lync
Server
BES12 Cloud
• IBM Sametime
• Microsoft Office
Communication
s Server
• Microsoft Lync
Server
√
√
√
√
√
√
* Support for BlackBerry OS devices requires upgrade from BES5
For more information, visit www.blackberry.com/go/serverdocs to read the following documents:
• BlackBerry Enterprise Server 5 Feature and Technical Overview
• BlackBerry Enterprise Service 10 Product Overview
• BlackBerry Enterprise Service 10 Compatibility Matrix
• BES12 Product Overview
• BES12 Compatibility Matrix
• BES12 Cloud Product Overview
• BES12 Cloud Compatibility Matrix
©2015 BlackBerry. All rights reserved. BlackBerry® and related trademarks, names and logos are the property of BlackBerry Limited and are registered and/or used in the U.S. and countries around the world. Android is a
trademark of Google Inc. App Store is a trademark of Apple Inc. IBM, Domino, and Sametime are trademarks of International Business Machines Corporation. iOS is a trademark of Cisco Systems, Inc. and/or its affiliates in the
U.S. and certain other countries. iOS® is used under license by Apple Inc. KNOX and Samsung KNOX are trademarks of Samsung Electronics Co., Ltd. Microsoft, ActiveSync, Lync, and Windows Phone are trademarks of
Microsoft Corporation.Novell, GroupWise, and Novell GroupWise Messenger are trademarks of Novell, Inc.PGP is a trademark of PGP Corporation. Wi-Fi is a trademark of the Wi-Fi Alliance.All other trademarks are the property of
their respective owners. This documentation is provided "as is" and without condition, endorsement, guarantee, representation or warranty, or liability of any kind by BlackBerry Limited and its affiliated companies, all of which
are expressly disclaimed to the maximum extent permitted by applicable law in your jurisdiction.
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