Asset Management Professional Practice Seminar 15 June 2015 MONASH CONFERENCE CENTRE Level 7 | 30 Collins Street | Melbourne Ideas and innovation to manage housing portfolios A professional practice seminar providing senior housing professionals with an interest in asset management the opportunity to exchange ideas and innovative practice methods to manage housing portfolios for sustainable stakeholder outcomes. Asset Management Professional Practice Seminar 15 June 2015, Melbourne Seminar Program Monday 15th June 2015 Time Session 9:00 Welcome and Opening Chris Chaplin | AHI Director, Victoria Introduction Donella Roberts | Manager, Training and Events | Australasian Housing Institute 09:30 Asset Management in Victorian Public Housing Fiona Williams| Director Property and Asset Services Branch | Social Housing and NDIS Reform | Department of Health and Human Services Fiona will present an overview of the asset management approach by DHS, including some of the challenges they face and initiatives they are working on. 10:15 Networking Break 10:45 Thinking long term - moving from a reactive to planned approach Steve Lyons | CEO and Managing Director | SPM Assets If houses should last forever, then what do we need to do. Simply fixing or repairing components that wear out and break is one way. However, is this sustainable considering the growing demand and changing expectations of communities and families. Thinking longer term and moving to more of a planned approach means a change of mindset for many housing organisations. Some view a planned approach as being too costly where others see a planned approach as being the only sustainable way to manage the housing portfolio. This presentation will provide an overview of a process that is being used by a number of housing organisations in Australia and New Zealand. It will also provide a few case studies of how some organisations have defined their asset standards and policies, and what this could mean for future works programmes. 11:30 Compass Housing Services Asset Management Framework – Immediate benefits from long term planning Donald Proctor | National Manager Strategic Assets | Compass Housing Services Compass Housing Services is a growing Tier 1 Community Housing Provider, operating in Regional NSW and Queensland. Throughout 2013 and 2014 Compass developed a new approach to Strategic Asset Management Planning with the adoption of its “Asset Management Framework” consisting of a 10 year Asset Management Strategy and numerous supporting plans and documents. As well as having an easy to read document available for asset and non-asset people alike to better understand the rationale for Compass’ asset management approach, Compass has received a number of immediate benefits from going through the process. This presentation outlines the Asset Management Framework development process, highlights the immediate benefits obtained by Compass and explores the challenges that it raises for the future. Australasian Housing Institute | PO Box 6100 Mawson ACT 2607 AUSTRALIA | P: +61 2 6494 7566 | www.housinginstitute.org Page 2 Asset Management Professional Practice Seminar 15 June 2015, Melbourne 12:15 1:00 Networking Lunch Managing Transferred Assets and Planning to Meet Strategic Business Directions James Henry | General Manager, Property Development and Asset Management | Housing Choices Australia Housing Choices Australia is in the process of updating our Asset Management Strategy to meet the strategic directions of the business and plan for the future. Having recently taken over management of 1,174 public housing properties in the north west of Tasmania, we are facing new challenges in asset management. This presentation will share our experience thus far in relation to meeting the demands of the portfolio and discuss management versus title transfer and how this impacts our strategy. More broadly, the strategic business directions have a direct effect on how we manage our assets. James will discuss how this affects the structure and implementation of the Asset Management Strategy when planning for the long-term. 1:45 From blank page to asset management plan Su Groome | General Manager, Property Assets | Access Housing Many housing managers are yet to develop an integrated asset management planning document and there are few resources available if you are faced with this task. This presentation uses my journey to develop a plan for Access Housing to provide some assistance to people preparing or updating asset management plans. 2:30 Networking Break 2:45 Measuring Housing Assets for Management and Maintenance Jonathon Eutropius | Executive Director (Business and Product Development) | Hi-Tech Inspect This presentation introduces the concept of measuring and observing the condition of an asset portfolio for asset management/maintenance and explains why such measuring is important. It reveals observations made in the course of measuring and inspecting a number of different residential building types and explains why and how those observations can lead to important insights through the use of powerful new technologies. 3:30 Working Group Discussion: Benchmarking Asset Management performance Working groups discuss and share good practice related to: 4:30 How and what do you report regarding asset management KPIs, and to whom? What else should be reported and why isn’t it? What would make it better and easier? Insights & Conclusion Chris Chaplin | AHI Director, Victoria 4:45 Networking Drinks & Canapés Australasian Housing Institute | PO Box 6100 Mawson ACT 2607 AUSTRALIA | P: +61 2 6494 7566 | www.housinginstitute.org Page 3
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