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28 03
C O LO R A D O
AV E N U E ,
S A N TA
M O N I CA ,
CA
9 0 4 0 4
RETURN AUTHORIZATION FORM
At Beautycounter we make returns easy.
RETURN POLICY:
You must complete this Return Authorization Form in order for your return to be processed. Return the merchandise in its original
packaging along with this fully completed form to the address provided for you.
60-DAY RETURNS
Products returned for a refund within 60 days from the ship date of your order are eligible for a refund. Shipping and handling
fees are not refundable, but you will receive a $5 credit for shipping and handling charges if your entire order is returned. It is
your responsibility to pay for the shipping of unwanted items back to us. Refunds are only available within the first 60 days of
receiving your product(s). No exchanges.
S E N D C O M P LE T E D F O R M W I T H P R O D U CT S TO :
B E A U T Y C O U N T E R , 2 8 0 3 C O L O R A D O A V E N U E , S A N TA M O N I C A , C A 9 0 4 0 4
Contact Information
First Name
Last Name
Order Number
Address
City
State
Zip
E-Mail
Item Number
Quantity
Reason Code
REASON CODES:
Reimbursement Code
REIMBURSEMENT CODES:
05 Product does not match description
06 I changed my mind
07 Duplicate order
08 Other (please explain below)
01 Received the wrong item
02 Item arrived damaged
03 Imperfect or not working
04 Not happy with product quality
1000 Please refund to my original form
of payment
If other (Reason Code 08), please explain:
Refunds are only available within the first 60 days of receiving your product(s). Once your return has been
processed, you will receive an email letting you know the amount has been credited to your original form of
payment OR that you have an available Beautycounter credit.
Questions about the return process? Call us: 888.988.9108.
We suggest making a copy of the completed form for your records.
www.beautycounter.com