HR VOICE . APRIL 2015THE OFFICIAL COMMUNICATION FOR ALL HR PROFESSIONALS HR VOICE APRIL 2015 . ISSN 2304-8573 SABPP REGISTERED PROFESSIONALS EX-OFFICIO COMMISSIONERS OF OATHS HR AUDITS Factsheet 3/2015 HR VOICE RATE CARD 2015 Ethics Book SABPP IS NOW REGISTERED AS AN NPO 117218 PAGE 1 HR VOICE . APRIL 2015 SABPP thanks the Minister of Justice for approving SABPP members as Commissioners of Oaths the doj &cd Department: Justice and Constitutional Development REPUBLIC OF SOUTH AFRICA PAGE 2 INSIDE HR VOICE . APRIL 2015 BOARD DESK PAGE 4 LEARNING & QUALITY ASSURANCE Naren Vassan [email protected] • Our new status as Ex-officio Commissioners of Oaths PROFESSIONAL SERVICES CONTACT US PAGE 7 RESEARCH Penny Abbott [email protected] • Making payments at SABPP • Member Benefits HR Audit Unit Christine Botha [email protected] HRRI MARKETING & STAKEHOLDER RELATIONS Siphiwe Mashoene [email protected] PAGE 8 • SABPP Master HR Professional publishes in the UK PROFESSIONAL SERVICES Chief Operating Officer, Xolani Mawande [email protected] • The total cost of your workforce • Implementing the HR Standards LEARNING AND QUALITY ASSURANCE EVENTS PAGE 15 PAGE 18 INDUSTRY NEWS PAGE 19 • How to choose your labour law expert • Old-fashioned conversation: the top tool for talent retention • What is a really career-limiting move for HR people? • Practicality a guide to health and safety • What does the 2015 Budget mean for your healthcare and retirement funding? PARTNERSHIPS PAGE 28 STUDENT CHAPTERS PAGE 29 • Joining the SABPP family- Kick starting your HR Professional career STAFF PROFILES PAGE 30 • Meet our new Governance Officer: Lindiwe Nombaca • Meet the Professional Registration Officers • Upgrade your SABPP Membership PROFESSIONAL REGISTRATIONS Zanele Ndiweni [email protected] or Tebogo Mahesu [email protected] Project management & Events Siphiwe Mashoene [email protected] SOCIAL MEDIA Jaco du Plessis [email protected] ADDRESS 1st Floor, Rossouws Attorneys Building, 8 Sherborne Rd, Parktown, PO Box 2450, Houghton, 2041, South Africa. T: 011 045 5400 / F: 011 482 4830 www.sabpp.co.za DESIGN Landman Creative T: 079 508 9244 www.landmancreative.co.za ADVERTISING HR Consultants and providers who want to advertise their products and services in the HR Voice, should please contact Siphiwe Mashoene from SABPP. T: 011 045 5413 [email protected] EDITORIAL SUBMISSIONS Please send editorial submissions to Siphiwe Mashoene. [email protected] CONTRIBUTORS Marius Meyer, Siphiwe Moyo, Xolani Mawande, Penny Abbott, lvan lsraelstam, Debbie Goodman-Bhyat, Leon Steyn, Pieter Colyn, Celeste Coles, Anne da Silva, Francois du Plessis INSIDE . PAGE 3 HR VOICE . APRIL 2015 BOARD DESK Our new status as Ex-officio Commissioners of Oaths In pursuit of our strategy of providing a voice for the HR profession, on behalf of the SABPP Exco, we are proud to announce that after months of work with the Department of Justice, the Minister of Justice and Correctional Services, Advocate Michael Masutha has gazetted a designation of SABPP registered professionals as Ex-officio Commissioners of Oaths. This means that members registered in the categories of Master HR Professional, Chartered HR Professional, HR Professional and HR Associate may now administer oaths or affirmations; take solemn or attested declarations; and certify documents to be a true copy of the original. Building on recent successes with the launch of the National HR Standards and the South African HR Competency Model, the national recognition of SABPP’s HR professionals as Commissioners of Oaths has taken the HR profession to a new level of significance, professional status and meaning. The Commissioner of Oaths status further highlights the important role of HR professionals in meeting the HR competency requirement in HR Governance, Risk and Compliance and striving towards achieving the national standard in HR Risk Management. In addition to alleviating the inconvenience for HR professionals to walk to a different floor or building to get documents certified by a non-HR professional, we believe that designating SABPP HR professionals to become Commissioners of Oaths will yield multiple benefits for the country, inter alia the following: • The workload of current Commissioners of Oaths such as police officers and accountants will be reduced. • HR professionals will be in a position to support the government and law enforcement agencies to combat fraud and corruption in areas where HR can add value, such as identity fraud and forged qualifications certificates. • HR professionals will be empowered to visibly apply their Code of Conduct. • HR professionals will play a meaningful role in preventing fronting and other unethical practices pertaining to tenders, Black Economic Empowerment and other HR and supply chain practices. • HR professionals will be positioned as key change agents and champions for ethics, professionalism and nation building as envisaged by the National Development Plan (NDP). • The role of Commissioner of Oaths also embodies a clear commitment to the Constitution of South Africa and the practice of justice, human rights and sound governance at all spheres of government. • HR professionals are custodians of a multitude of labour and other laws, and therefore, like accountants, function as compliance officers in the workplace. This ex-officio status only applies to members in good standing, that is, paid up with their membership and with no ethical complaints outstanding against them. This underlines the importance of members ensuring that they are currently paid up – 2015 subscriptions were due by end February 2015. A Guide on powers and duties of a Commissioner of Oaths has been sent to all SABPP professionals. The first action step to implement this new status is for a member to purchase or have made a Commissioner of Oaths stamp. Details on this has been included in the guide. Please note that any member who is not in good standing and who purports to act in this ex-officio capacity as a Commissioner of Oaths will be committing a breach of the SABPP’s Code of Conduct, and be in transgression of the Justices of Peace and Commissioners of Oaths Act. This designation underlines the important role that HR professionals play in ensuring that administrative processes are managed ethically and scrupulously. Recent very public scandals around misrepresentation of qualifications emphasise the importance of checking that documents produced as originals are genuine and original. The need to ensure fairness and consistency in disciplinary processes, highlighted in her address to the SABPP Ethics breakfast in January by the Public Protector, Thuli Madonsela, emphasises the solemn nature of the Commissioner of Oaths’ role in attesting to affidavits and declarations. Thus, an HR professional, in his or her role as a Commissioner of Oaths, carries the reputation of our profession and we need to recognise this responsibility and live up to our Code of Conduct. To celebrate this historic achievement and to orientate HR professionals on their duties and responsibilities as Commissioners of Oaths, we are arranging an awareness and capability building session on 15th April in Johannesburg, to be followed shortly by events in the provinces. Within 48 BOARD DESK . PAGE 4 HR VOICE . APRIL 2015 hours of the announcement we already received 61 bookings for the breakfast session, and we now have 120 bookings. We are therefore arranging a bigger conference room given this overwhelming response from the HR market. If you are interested to join us at this special session to celebrate, confirm and learn about your new status as a Commissioner of Oaths, please let us know on [email protected] In the meantime, please help us in raising awareness about this milestone on the journey to advancing the HR profession, by forwarding our HR Voice magazine to all your HR team members, consultants and other providers. BMT College, one of the SABPP accredited learning providers, already informed all their graduates of this achievement, and we want to invite the other 61 accredited learning providers, to do the same. It is essential that we raise awareness about this major milestone to all who work in the HR field. If any of them are not yet registered with the SABPP and are thus not eligible for the ex-officio role as Commissioner of Oaths as approved by the Minister of Justice, they can contact the SABPP office on [email protected] to start the registration process. This is the opportunity to affirm your commitment as an HR Professional in accordance with both the NQF Act and now also the Justices of Peace and Commissioners of Oaths Act. Now is the time to join us in taking the HR profession forward. When we announced our strategy HR Voice in 2012 we promised you that we will be the voice for the HR profession. We have honoured our commitment by representing you in Parliament, by launching the world’s first national HR Standards, and by making you Commissioners of Oaths. The choice is yours: Be legitimate, or continue to be left out. We would like to thank the Minister of Justice, Advocate Masutha, for approving SABPP professionals as ex-officio Commissioners of Oaths. Congratulations to the team at SABPP who have worked hard to achieve this recognition for SABPP registered professionals. 3rd Annual HR Standards Conference. This year we are planning to have 800 delegates, making it the largest HR Conference in Africa. We are proud to announce that Dr Chris Andrews from Bond University in Australia will be the keynote speaker at this event. Dr Andrews was the first person to complete a PhD study on HR Auditing and we therefore look forward to learn about how his study can enrich our current national work on HR standards and auditing. Any comments or enquiries regarding the role of HR professionals as Commissioners of Oaths may be sent to the SABPP office on [email protected]. We also want to acknowledge and thank the SABPP COO, Xolani Mawande for his leadership and governance work in making all of this happen via the Department of Justice. To those of you who have not yet had the privilege of meeting our star COO, please join us on 15 April so that you can meet him in person. We appreciate your continuous commitment to HR professionalism in action. Your HR standards partners Marius Meyer CEO Siphiwe Moyo Chairperson Furthermore, we want to thank the hundreds of HR professionals for their positive feedback about the Commissioners of Oaths milestone. Moreover, our linked-in discussion group will remain open for HR professionals to keep on engaging about our new responsibility as Commissioners of Oaths. We have now exceeded our goal of reaching 3000 members in our linked-in group, while our twitter followers have grown to more than 4400. Please keep on participating in these forums, and twitter in particular on @SABPP1 or @MariusSABPP or @ xolani_mawande These accounts have been created to stay in touch with you seven days a week. There are no more excuses to not be connected to SABPP every day. We trust that HR professionals will make use of this exciting opportunity to be empowered as Commissioners of Oaths in exercising our role as governance, risk and compliance officers pertaining to the certification of documents and affidavits. Another important reminder is to diarise 17 September for our FACEBOOK/SABPP LIKE OUR PAGE BOARD DESK . PAGE 5 HAVASWW63982/E HR VOICE . APRIL 2015 Insur ance benefits as specialised as you are. As a professional, you have a set of skills that not many people have. Not everyone can do what you do – and earn what you earn. At PPS, we understand that – and our reinvented PPS Sickness and Permanent Incapacity Benefit is just as specialised as your vocation, allowing you to create your own distinct insurance package to insure your most valuable asset – yourself. After all, you are unique, and your insurance should be too. Consult a PPS product-accredited financial advisor or visit pps.co.za/sppi for more information. #joinourtable PAGE 6 PPS offers unique financial solutions to select graduate professionals with a 4-year degree. PPS is an authorised Financial Services Provider. HR VOICE . APRIL 2015 PROFESSIONAL SERVICES Making payments at SABPP A number of our members are doing the right thing these daysrenewing their membership. We receive a substantial amount into our bank account. Once members pay we then update members’ records in our system to indicate that the member is active and fully paid. This record is quarterly uploaded to SAQA database. Members whose records indicate non payment are then sent a reminder either through email or via SMS. Once a reminder is sent, members react and we are then inundated with calls and emails from members complaining about their status. Members then query the accuracy of our records as they boldly assert that they made payment. True, but many members just pay into our banking account and don’t use a proper reference, making it impossible for us to link the payment to the member. We then end up with a sizable unallocated fund and an unhappy member. In order to deal with this dilemma as well as improve our interaction with members we would like to remind members of their payment options. Bank deposit via EFT This is the preferred method of payment. Members can save SABPP as a beneficiary . Members should ensure that they use the correct reference. This is normally the reference in the invoice. Members are also free to use their ID numbers or their name and surname . It is highly recommended that members send through their proof of payment to [email protected] as soon as they have paid . Members will then receive within 48 hours an official receipt is sent to members. Speedpoint Since January 2015 SABPP acquired a speedpoint machine and we have brought convenience to members who walk into the office or to our events. Members are therefore free to to swipe their bank cards and pay their renewal. This way we then update member records within 24 hours. Cash deposit This is the least preferred method of payment and we are really not encouraging members to pay cash to our bank. The challenge is in high bank charges we incur for cash deposits. In future we may consider charging members for cash deposits. Where members have no choice we encourage members to ensure that they use the correct reference. We thank all members who continue to renew in time. Just a reminder that all renewals are due by the 1st of January every year. We would ask all our members to support us by ensuring that they pay their renewal as soon as reasonably possible. This will afford us the opportunity of continuing to improve the value add to members as well as support all our operations. Xolani Mawande Chief Operating Officer Member Benefits Get help with your everyday issues. SABPP has an alliance with HR Forum which offers a FREE email groupbased help line for the sort of tricky issues that come up daily. Topics covered in the past month or so included: • Where to find someone who can help externally facilitate conflict between the CEO and his PA • TB as an occupational disease. You send in your query, it gets made anonymous by the Forum facilitator, and circulated to members, who then come back (very quickly usually) with good advice based on solid experience. HR FORUM CLICK HERE TO REGISTER PROFESSIONAL SERVICES . PAGE 7 HR VOICE . APRIL 2015 HRRI SABPP Master HR Professional publishes in the UK Congratulations to Rica Viljoen, Master HR Professional, whose book was published by Gower in January 2015. SABPP members can buy this book at a special 35% discount (R1 085.50 inclusive of VAT and courier charges) from Naren Bisseru, Vuga Books Durban. Tel: 031 202 0973 / Fax: 031 201 0747 / [email protected] Inclusive Organizational Transformation An African Perspective on Human Niches and Diversity of Thought Globalization, consumerism, legislation and human rights issues impact on workplace demographics, changing the very nature thereof. It is of strategic importance to ensure that the benefits of diverse viewpoints and stakeholders are leveraged. However the underlying worldviews of economists, business leaders and consultants are often informed from a Western paradigm and solutions proposed and interventions facilitated are not integrated, integral, systemic or congruent with the containing environment or ecology. In Inclusive Organizational Transformation, Dr Rica Viljoen acknowledges that diversity of thought presents both gifts and challenges to leadership in multi-national organizations. The existential question with which an individual is confronted impacts on his or her worldview. By continuously applying a specific worldview, certain gifts manifest. These are called Human Niches. Tanzania are included and insights gained from the dynamics observed are shared. A synthesis of Inclusivity is presented in a model, meta-insights are derived and the prerequisites for Inclusivity on individual, group and organizational domain are illustrated. About the Author Dr Rica Viljoen is a master organizational development practitioner and strategist specializing in sustainable organizational transformation, strategy formulation and leadership optimization. She is founder and co-owner of Mandala Consulting (PTY) Ltd. With more than 16 years consulting & facilitation experience nationally and internationally her expertise lies in organizational culture change, cultural integration during mergers and acquisitions and translation of strategy. She consults in various industries such as mining, banking, financial services, health and transport. Before the start of Mandala Consulting, she held an executive position in Absa, responsible for organizational culture and transformation. Review ‘This book embodies all the elements of managing in a complex world and emphasises the need for a systemic appreciation of all the elements within the containing system. Key to Viljoen’s findings is a deep appreciation of the social system which is so often overlooked by leaders. If one accepts that the complexities which she has highlighted are not unique and are applicable to any sector anywhere in the world, and that the real challenge is how best to accommodate disparate views of people who through technological and other advances are becoming more empowered, then her model should become universal. Here, Inclusivity is positioned as a radical transformational methodology with the purpose of unleashing the benefits of engagement and diversity of thought. The process of Inclusivity enables organizations to optimize the gifts of and contributions from a diverse workforce and unleash tacit knowledge. As such one needs to ask the question as to whether the African Leadership Model which, in its own right, appears to provide an elegant way to manage highly complex situations, just might be that “unique” model which has been uppermost in the minds of leadership scholars around the world? Will the notion that it is now “Africa’s turn” see the rest of the world discarding the “linear” Western style of management in favour of Rica’s model?’ Case studies from Ghana, South Africa, and one where the same strategy had to be implemented in Australia, Peru and Roy Marcus, Chairman, The Da Vinci Institute for Technology Management, South Africa HRRI . PAGE 8 HR VOICE . APRIL 2015 The total cost of your workforce Sunday, January 25, 2015 www.bersin.com Most organizations have a limited view of their workforces in terms of both headcount numbers and costs. While HR typically reports headcount figures, the task of calculating the cost of the workforce is often left to Finance. Unfortunately, many HR groups don’t have the expertise or credibility to report costs and therefore defer to their Finance counterparts. NOT AT THE CUTTING EDGE OF YOUR PROFESSION? Headcount figures are important, no doubt, but this data alone only tells part of the story. Executives and line managers want to know how much they are spending on talent, and how different decisions will impact these costs. HR, in partnership with Finance, needs to take the initiative to calculate and report these costs. The HR leaders at ConAgra Foods did not shrink away from this challenge. Until recently, ConAgra Foods struggled to collect accurate data about its workforce. Information was spread across the organization in siloed systems and was often difficult to reconcile (sound familiar?) In a relatively short timeframe, however, ConAgra Foods’ HR team has been able to leverage technology solutions to provide both current and projected headcount as well as total workforce costs. To estimate these costs, the analytics team partnered with Finance (a key relationship for HR and analytics teams) to begin mapping all of the available data and processes. The company was using two principal systems: the HRIS, managed by HR, provided data on salary and benefits; and an ERP system, technically owned by Finance, provided cost data. Neither system held all of the necessary costs or details for accurate planning, forecasting, and analysis. The goal was to deliver all workforce cost data, regardless of source, to the cloud-based workforce planning system (Visier) to provide a complete picture of costs. To calculate the total cost of the workforce (TCOW), the team developed a visual taxonomy of the different data elements that contribute to this figure (see Figure 1). The four major categories include direct compensation, benefits, employer costs for labor, and workforce overhead. Each of these categories, in turn, has subcategories with specific data elements. All of these need to be considered when calculating the total cost of workforce. Many times companies only look at payroll or compensation figures, but as this chart shows, that is only part of the total cost. With all of the data in one place, ConAgra Foods’ HR and Finance teams are now able to see the impact of spending at REGISTER NOW! [email protected] HRRI . PAGE 9 HR VOICE . APRIL 2015 a minute level and understand what impact its workforce costs have on its financial plan. They can also run different scenarios, for example, modeling workforce costs between two different locations, or modeling the cost of entering new markets versus continuing operations as is. In the past, this would have been a highly manual, time-consuming, and error-prone task. If your HR organization is not able to do these types of analyses, it should work to get there. Increasingly business leaders are calling on HR to step up its game in using analytics to make better workforce decisions. Cost is a key component of these decisions. So if you don’t have a strong relationship with your CFO, start building that relationship now. Figure 1: Total Cost of Workforce Taxonomy HRRI . PAGE 10 HR VOICE . APRIL 2015 Implementing the HR Standards NEW SURVEY TOOL TO HELP IDENTIFY GAPS AND DEVELOP ACTION PLANS The SABPP is pleased to announce the launch of a new survey tool to assist organisations in the implementation of the HR Standards. Implementation should follow good practice in Organisation Development, and the process flow depicted in Standard Element 13, Organisation Development, shows the phases as: Analyse outcomes, design intervention Prioritise, integrate, review and adjust OUTPUT MONITOR & eVALUATe The survey tool we now provide assists with the Analysis phase. It is questionnaire based and is designed to be sent out to line managers and HR staff to gather feedback. It will enable the HR Executive to compare perceptions of the two groups. Collated responses indicate areas which need improvement and these can then be prioritised for action. This survey tool measures the extent to which the HR Management System is perceived by HR staff and line managers as working in the organisation, using questions based on the Standard Elements objectives. Implementing an effective HR Management System involves teamwork between all levels of management and the HR department. Therefore the tool cannot be considered as a tool to measure the service quality of the HR department on its own. The survey tool helps an organisation to determine how far along the journey they are towards a Certification Audit against the HRM Standard. The survey tool is available in a variety of formats: 1. A paper-based questionnaire, administered, collated and interpreted within the organisation. This is suitable for a small organisation or one where anonymity of response is not important and where the resource is available to collate the responses and prepare the report. THIS FORMAT IS AVAILABLE FREE TO SABPP MEMBERS. 2. A n Excel-based questionnaire, again administered, collated and interpreted within the organisation. Responses would not be anonymous. It is easier to collate, being in Excel format, and statistics and the report are easier to produce, if the skills are available. THIS FORMAT IS AVAILABLE FREE TO SABPP MEMBERS. 3. An on-line electronic survey tool, developed and supported by the SABPP in partnership with Organisational Diagnostics. This tool allows for confidential responses. A variety of options is available with the basic option for up to 200 responses costing as little as R4 350 (plus VAT), while the cost for up to 200 responses with wider demographic analysis and fuller reporting can cost up to R15 850 (plus VAT). The options range from MS Word paper option with Organisational Diagnostics providing data capturing and reporting services to full electronic hosting and reporting. The tool is also available as the full questionnaire, covering the entire HRM Standard with 132 questions, or a stripped down mini version with 60 questions, which gives a general picture of Standards achievement, but cannot be considered as a comprehensive internal assessment against the HRM Standard. The cost of this mini version in the on-line format is from R2 745 (plus VAT) to R10 331 (plus VAT). Note: the survey tool complements and does not replace the Assessment Guide which is available free of charge in printed format from the SABPP offices. Conditions of Use 1. The SABPP is building a national database to track progress against the HRM Standard and therefore organisations making use of this tool must, as a condition of use, supply the raw data to the SABPP for the purposes of this national database. This will, in time, enable organisations to benchmark themselves against national, industry and sector achievements. Data gathered through the electronic survey tool will automatically be supplied to the SABPP database. 2. Paper-based or Excel-based formats: a. The supply of the questionnaire is for a single use only. A member or organisation wishing to repeat the survey must obtain a fresh copy from the SABPP. [This provision is to ensure that only current questionnaires are used, in the event that the SABPP modifies the questionnaire.] b. Where a paper-based or Excel-based format has been supplied to an organisation, the organisation may not use it outside the organisation, nor give it away for use outside the organisation. c. Where a paper-based or Excel-based format has been supplied to a member who is a consultant, that member may use it for his or her clients but not transfer the right to use the tool to the client. HRRI . PAGE 11 HR VOICE . APRIL 2015 d. The paper-based or Excel-based format may not be used by an organisation to set up its own internal electronic survey tool except where the organisation is a Corporate Subscription Partner of the SABPP and with the prior consent of the SABPP. This consent may be given subject to certain conditions, including the supply of raw data to the SABPP database and that the questions may not be changed except with the consent of the SABPP. BENEFITS OF USING THE TOOL • E asy to obtain a base line of the current situation against which to measure improvements. • Graphic presentation of similarities or differences in perception of achievement by HR and line management. • Identification of areas of strong achievement. • Pinpointing of problem areas. • Enables an action plan to be drawn up. Example of an overall report Graphs of the detail per Standard element are also provided. TO OBTAIN THE TOOL For the paper-based questionnaire and/or the Excel tool, contact [email protected]. You will be asked to sign and return the Agreement on Conditions of Use. For the electronic survey tool, or to have Organisation Diagnostics capture and report for you, contact Ellen/ Anthea at 011 432 2006 or [email protected] and also see www.orgdia.co.za. This is another significant step in assisting organisations in the implementation of HR Standards, a wave which is gathering momentum across South Africa and other African countries. Marius Meyer CEO Penny Abbott Head, Research and Product Development HRRI . PAGE 12 HR VOICE . APRIL 2015 Recommended service providers We are pleased to announce that we have signed up a range of consultants (individuals and firms) who have a good knowledge of the Standards and are now available to assist the SABPP office with in-house presentations for organisations around South Africa. These consultants are also now accredited by us to assist organisations with implementing the Standards. We will continue to build this panel of consultants, from facilitators who have been through the 2 day HR Standards and Auditing workshop run by the HR Audit Unit. The list will be maintained on the SABPP website. The office will not recommend one consultant over another but provides basic information on the list to assist an organisation in selecting a consultant. The initial list is: Name Consultant Based in Offering services in Consulting daily rate price band Telephone Email / Website A = R5 - 10 000 per day B = > R10 000 but < R15 000 per day C = > R15 000 per day All rates plus VAT where applicable Companies Ariston Global Suran Moodley Gauteng South Africa and abroad Subject to quotation Britehouse Elsabe Bell Gauteng Mainly Gauteng A Bruniquel & Associates Bruno Bruniquel Durban KZN, WC, Gauteng Gauteng Mainly Gauteng A for consulting 083 226-3379 work B for training groups B 082 879 3570 Gauteng All SA and African countries Dependent on client and client spec Mr Yendor Felgate Gauteng People Strategy Natasha Rudy E Cape All SA and African countries E Cape, Gauteng and Durban Dependent on client and client spec Qbit Bonnie Johansen W Cape Gauteng, W Cape and national A Duma Nathi Kate Freeman Associates (DNA) Emergence Growth Mr Pat Smythe Sage VIP (Division of Sage South Africa) Thomas & Swanepoel Inc Verti Innovations +27 (0) 11 465 9300 [email protected] or +27 (0) 83 310 1273 elsabe.bell@britehouse. 083 577 8800 co.za / www.britehouse. co.za [email protected] / www.bruniquel.co.za [email protected] / www.dnasa.co.za +27 (0)11 026 3442 pats@emergencegrowth. com / www. emergencegrowth.com +27 (0)11 026 3443 yendorf@ emergencegrowth.com natasha@peoplestrategy. 083 627 1134 co.za /www.peoplestrategy. co.za Tony Cohn 083 627 [email protected] / www. qbit.co.za 3729 / 011 440 7787 Danie Swanepoel Tzaneen Limpopo A 083 310 3884 Thys Viljoen Gauteng South Africa A Ernest Coetzee Gauteng South Africa 011 739 4200 / 083 [email protected] 282 0826 Maphutha Diaz Sandy Ho Hip Leanne Maree Gauteng Gauteng Gauteng Mainly Gauteng Corlia Peters Botswana Sabelo Plaatjie [email protected] Individual consultants 083 635 2210 A 082 652 0431 A +267 76 414 906 [email protected] Gauteng All SA and African Countries Botswana, NW and Gauteng Gauteng [email protected] [email protected] [email protected] [email protected] Manie Roodt Centurion Gauteng B 0118668686 / 0835030672 082 465 0195 Shamila Singh Gauteng Gauteng C 082 379 1908 Joan Stanbridge Dawid Swart Dewald van der Schyff KZN Gauteng Gauteng KZN Mainly Gauteng Africa and South Africa - (client to pay travel expenses outside Gauteng) B A within SA C outside SA 082 451 4330 082 925 0851 manie@roodtconsulting. co.za / www. roodtconsulting.co.za shamila.singh1@gmail. com [email protected] [email protected] [email protected] PAGE 13 HR VOICE . APRIL 2015 THORNHILL WORKSHOP 360° FEEDBACK AND LEADERSHIP DEVELOPMENT How well are your leaders performing? How do you create personal development plans that meet the goals of the individual and the strategy of the organisation? a complimentary personal 360° feedback report to illustrate the process. Key Benefit of 360° Feedback Leaders can become more effective in achieving their goals when they What are some of the latest global gain insight into what they are trends in leadership development? doing well and what they still need to learn to do well. How others This workshop is targeted at HR/ perceive them can contribute talent directors and managers, as valuably to this insight, but research well as senior leaders who are shows that most people are quite interested in answering these poor at accurately recognising how questions. Participants will receive they come across to others. 4 JUNE 2015, 08H00 – 17H00 | FOCUS ROOMS, SUNNINGHILL R2200 per person (Early bird and other discounts available if paid before 14 May) FACILITATORS | Jonathan Cook and Heather Watson For more info or to book for the workshop, please contact Wendy on [email protected] or visit www.thornhill.co.za Customisable web-based multi-rater feedback systems PAGE 14 HR VOICE . APRIL 2015 LEARNING AND QUALITY ASSURANCE Demistifying the DTI Scorecards workshop The demystifying the DTI Scorecards workshop under the title “Developing a Skills Development and Employment Equity strategy under the new B-BBEE Codes” held on the 6th March at The Promenade, Empowerment Centre, Shere, Pretoria East was managed by the SABPP - Learning Development Growth Initiative Committee and was attended by small group of people (NedBank, Mogale City, Engen, Pacific Institute, Momentum Short Term Insurance, Darel Solution and private consultants) who engaged with industry experts sharing the challenges and opportunities the industry has in applying these codes for growing economy and creating employment. are in audio or video format with an activity book, learning guide. Delegates are exposed to both formative and summative assessments activities (hands-on). The workshops is broken into a series of days supported with activities. Have a chat to them on 011 675 5101, they tailor make your learning experience. This what Ms. Nthabiseng Mutisya (ENGEN) - Learning and Development Manager/Talent Development has to say “Thank you for the workshop on Friday, I thoroughly enjoyed its interactive format.” Have you read the last month’s FACT SHEET on the dti Codes? Private Higher Education accreditation On the 10 – 11th March a panel comprising of Academics and SABPP Representatives visited CTI Education Group – Pretoria Campus. We received excellent support from the Head Office comprising of the dean, programme developer and quality assurance and programme manager from Pretoria Campus. Provisional Accreditation certificate to The Pacific Institute On the 6th March the Chairperson of the Learning Development Growth Initiative, Mr Jacques Strydom, presented a Provisional Accreditation certificate to The Pacific Institute (Ms. Fiona Ray and Mr Abe Demon) located at Ground Floor, Island House, Constantia Office Park; Cnr 14th Ave. and Hendrik Potgieter Road, Weltevreden Park, Roodepoort. They specialize in Emotional Intelligence and Team Building. Their learning programme “Investment in Excellence” modules We evaluated the BCom with Human Resources as one the majors. The evidence presented was easy to follow and SABPP evaluated the content and conducted interviews with students, lecturers, librarian, IT Support and the management team. Their evaluation will be discussed by the Higher Education Committee before being presented to the board for sign-off. Note, every parent should ensure that the university or private provider where your child is enrolled is accredited by the respective professional body for the curriculum. LEARNING & QUALITY ASSURANCE . PAGE 15 HR VOICE . APRIL 2015 Awarding Top Labour Relations Student– Capital Hotel School and Training Academy On Saturday, 14 March 2015 the graduation of the Class of 2013 of The Capital Hotel School and Training Academy (CHS) was hosted at the premises of the hotel school. CHS is accredited by SABPP to present a number of Unit Standards relating to Labour Relations. Various other HR-related unit standards are completed by candidates and form part of the Hospitality Management programme of CHS. A total of 30 students received their SABPP-certificates for successfully completing these SABPP Unit Standards. Daynnah Leigh Blignaut was awarded the Top Achiever Award in Labour Relations and received a Certificate of Achievement from SABPP. Daynnah was also awarded the overall Top Achiever in Human Resource Management studies for The Capital Hotel School class of 2013. Daynnah is currently employed by the Manhattan Hotel in Pretoria, in the Front Office department. Awarding Full Accreditation to North West University – Mafikeng Campus Pictured below, at a meeting meeting held by the Higher Education Committee on the 13th March at UNISA, AJH Van der Walt Building, the chairperson (Prof Dirk Geldenhuys) of the accreditation team with the academic panel – left to right Dr Frans Maloa (UNISA), Dr Karel Lessing (TUT), receiving the certificate Dr Revelation Mokgele (NWU – Mafikeng), Prof Dirk Geldenhuys and Prof Karel Stanz (CHAIRMAN of Higher Education Committee). CHS and SABPP are very proud of the achievements of these candidates and wish them well for their future in the Hospitality Industry. The photo shows Daynnah with Benita Bezuidenhout, the very proud Principal of The Capital Hotel School and Training Academy. This panel worked through the self-evaluation report as well as all other supporting documents and interviews with learners, academic and senior university management staff within the Human Resources Faculty. LEARNING & QUALITY ASSURANCE . PAGE 16 HR VOICE . APRIL 2015 PAGE 17 HR VOICE . APRIL 2015 EVENTS BEING UP TO DATE WITH THE TIMES ALWAYS WINS! SABPP Annual General Meeting 25 JUNE 2015 Keynote speaker: Terry Booysen, CEO, Corporate Governance Framework® CONTACT US [email protected] / 011 045 5413 HR professionals as ex-officio commissioners of oaths breakfast seminar 15 APRIL 2015 Sunnyside Park Hotel, Princess of Wales Terrace, Parktown, Johannesburg, 2041. SABPP registered professionals are now ex-officio Commissioners of Oaths! This means that members registered in the categories of Master HR Professional, Chartered HR Professional, HR Professional and HR Associate may now administer oaths or affirmations; take solemn or attested declarations; and certify documents to be a true copy of the original. We have put together a breakfast seminar to orientate SABPP members and the broader HR community, and now ex-officio Commissioners of Oaths about this new development. READ MORE REGISTER NOW! [email protected] [email protected] / 011 045 5413 Events . PAGE 18 HR VOICE . APRIL 2015 INDUSTRY NEWS How to choose your labour law expert lvan lsraelstam Chief Executive of Labour Law Management Consulting. I have lost count of the number of times that employers have asked me to sort out a mess made by their labour consultant or other so-called expert. I receive endless requests that go like this: “Our labour expert advised us to fire our employee and now the CCMA tells us that the dismissal was unfair”. Or “The disciplinary policy drawn up by our labour expert was wrong and we have therefore followed the wrong procedure”. While we are often able to fix up the mess: • This often happens at a cost to the employer • Sometimes the problem is too far gone for it to be sorted out. The solution is therefore not in the cure but in prevention. That is, every employer needs to have available, at short notice, a labour law advisor who can help to ensure that the employer does not get into hot water all the time. In order to avoid making things worse try to ensure that the labour expert you choose: • Has a tertiary qualification in the labour relations or human resources field rather than some totally unrelated field. • Has substantial experience as a labour law consultant or labour lawyer. • Has a solid background in corporate industrial relations management so that he/she can understand the practical everyday needs at the coalface. • Is closely affiliated to a business labour forum through which he/she can keep in touch with the latest developments in industry, in trade union activity and in labour legislation • Shows his/her knowledge of labour relations via publications, speaking at conferences and the presentation of seminars. • Has quick access to the latest labour statutes and to case law decisions. • Charges a fee that is not suspiciously low but that is affordable to you. • Is willing to share his/her knowledge via in-house training courses for you managers rather than trying to make you dependent on him/her. • Provides the full spectrum of labour law and industrial relations services that include: ∤∤ Chairing of disciplinary hearings. ∤∤ Representation of employers at CCMA and bargaining councils. ∤∤ Labour relations consultation, labour litigation and legal advice. ∤∤ Industrial relations and human resources policy development. ∤∤ Review and drafting of employment contracts. ∤∤ Retrenchment, restructuring and rightsizing. ∤∤ Drafting of outsourcing agreements. ∤∤ Negotiating and drafting union recognition agreements ∤∤ Union wage negotiations. ∤∤ Strike handling. ∤∤ Writing of legal opinions on all Labour Law and IR/HR matters. ∤∤ Conducting of IR audits. ∤∤ Implementation of employment equity and completion of EE Reports and design and implementation of EE policies and plans. ∤∤ Mentoring of HR/IR executives, managers, officers and trainee HR/IR professionals. Ivan may be contacted on (011) 888-7944 or 0828522973 or on e-mail address: [email protected]. Go to: www.labourlawadvice.co.za. INDUSTRY NEWS . PAGE 19 HR VOICE . APRIL 2015 Old-fashioned conversation: the top tool for talent retention would leave their company if they did not receive a promotion within a specified period of time. Asked how long they would be happy to stay in a role before being offered a promotion, 84% said they would expect to be offered a promotion within 3 years. Of these, 10% of the respondents would want a promotion within a year, and 34% within two years. Only 16% would wait 4 or more years. “What this shows, is that companies who spend a lot of time and money searching for the right candidate, must put as much effort into retaining those individuals. The great thing about the retention part is that it costs very little, other than time and attention, and some good communication. No surveys, no ‘culture audits’. Just plain, old-fashioned conversation. “Having no strategy in place, and getting caught up in the day-to-day demands of a job without taking a step back and assessing where you and your team are at, could find you losing your valuable resources within as short a time as two years after appointment,” says Goodman-Bhyat. The recently released report, entitled ‘Executive Talent: Get them, Keep them’, investigated the challenges faced by businesses in attracting and retaining top executives while ensuring continued transformation. The survey was conducted for Jack Hammer by independent research consultancy EIGHTY20, and questioned hundreds of mid-to-high level executives across several categories, including remuneration, role, expectations and company culture. Debbie Goodman-Bhyat Founder & managing director of Jack Hammer Executive Headhunters. Arguably the foremost tool for hanging on to a company’s most strategic human resources, is putting in place pro-active systems that allow leadership to close the gap between what they think is going on, versus what is actually happening in the minds of their employees, an expert says. Debbie Goodman-Bhyat, CEO of Jack Hammer Executive Headhunters, says often companies are lulled into a false sense of security when their core talent performs well, produces results and appears motivated and happy with the status quo. “Just because your top performers are great at their jobs, does not mean they will want to do them for you forever. Not recognising this reality makes your company vulnerable and opens the door for talent searchers to have the conversation with your people – the conversation you should be having instead.” According to findings contained in the latest Jack Hammer Executive Report, a whopping 50% of respondents said they Goodman-Bhyat says respondents made it clear that they want their relationship with their company to mirror the best practice in any relationship: they want openness, trust, honesty and clear communication from the organisation they work for. Stagnation at work and in the current role should be viewed as major red flags by companies, it emerged, and should be addressed as soon as such issues are identified. “The issue here is to find a mechanism or strategy whereby problems are identified timeously, and not only after one of your leaders lets you know he is looking elsewhere. As Richard Branson rightly pointed out, foresight is important in business. You can’t wait until an employee comes to you and says he is ready to leave before you start thinking about what his goals are and what keeps him happy.” Goodman-Bhyat says there are five ways to ensure your expensive talent doesn’t take flight prematurely: 1. Do not over-promise 2. Align the promise with reality 3. Ensure the original vision is carried through to the role and responsbilities of the executive 4. Check back regularly 5. Constantly communicate the future vision. INDUSTRY NEWS . PAGE 20 HR VOICE . APRIL 2015 “Top talent want – at all times - to know where they stand and what they can expect from their future. They want to feel fully actualised in their environment,” says Goodman-Bhyat. “Regular appraisals and open, honest conversations about packages and promotion, as well as future career opportunities are non-negotiable.” If left undone, top appointments may stew in silence, or even keep up chirpy appearances, wondering whether they are being paid what they are worth, whether they are being discriminated against, and whether they truly have a future with the company. “This leaves them exposed and open to persuasion to leave your organisation for a place where they imagine their contribution will be better recognised. And this puts your organisation at risk. Knowing that 94% of people are likely to be lured to a new company where the package is more competitive, to not place top priority on having an open an honest discussion with your key people makes little common- and even less business sense. “Have the conversation regularly. Understanding the facts as well as the opinions and perceptions of your most valuable appointments allows you to understand what needs to be addressed. Ultimately, this old-fashioned practice is the most important tool in your retention arsenal.” Issued by lange 360 On behalf of Jack Hammer Executive Headhunters For more information contact Debbie Goodman-Bhyat at Jack Hammer Executive Headhunters on 021 425 6677 or Shelly at Lange 360 at [email protected]. LINKEDIN/SABPP JOIN THE DISCUSSIONS INDUSTRY NEWS . PAGE 21 HR VOICE . APRIL 2015 What is a really career-limiting move for HR people? person. According to Creative HRM the history of Human Resources (HR) starts to be interesting with the evolution of the large factories. It was in the 18th century. The rapid development of new industrial approach to work changed the world dramatically. Quick and cheap production became a priority for many industries. The factories hired thousands of workers, who worked up to 16 hours a day. Soon, many entrepreneurs discovered that satisfied employees are more effective and can produce more than depressed employees. Many factories started to introduce voluntary programs for employees to increase their comfort and satisfaction. On the other hand, the government started to intervene to introduce some basic human rights and the work safety legislation. The second rapid development of Human Resources started in the beginning of 20th century. Most organizations introduced Personnel Management. The personnel department had large responsibilities. It was dealing with issues, introducing the new law requirements. It had responsibility for the implementation of different social and work place safety programs. Everything was focused on the productivity of employees. Regular productivity increments were the key measure for the management of employees. Significant change was introduced after the 2nd World War because the military developed many training programs for new soldiers. After the war, training became a respected process in the personnel (HR) department. Leon Steyn Group Human Resources Executive Bidvest TMS Group Industrial Services SABPP member, HR Associate The industrial revolution brought with it progress, jobs and wealth, amongst other things. It also paved the way for group dynamics and interpersonal liaisons never experienced before. An example of these interactions was the interaction between workers and bosses. Due to the factory bosses being demanding, hardworking people who worked hard to establish and build up their factories, they called the shots and were simply known as “The Boss” and, nobody messed with The Boss. If by some stroke of bad luck or an inconsiderate statement, a manager or employee over stepped their boundary, they were simply fired! Just like that! So, The Boss was a man to be feared and respected in order to survive, in more than one way. There are a few urban legends and stories of unfortunate employees who fell out of favour with The Boss and were never seen or heard of again… As the evolution of the workplace progressed, a need arose for a manager of sorts to manage and take care of the people side of things – enter the Personnel Officer or Human Resources The ongoing evolution of HR, and its many facets, together with an increase in the workplace dynamics, gradually led to a fullyfledged value-adding department. The more mature CEO’s and boards insisted on the strategic alignment of HR to the overall business strategy, thus ensuring an integrated approach to the execution of the strategy. Soon enough, the HR department could no longer be the home of employees who were not true HR people, the HR department had to be administered, driven and managed by competent masters of their game. The HR people became the people whose core competencies (according to the South African National HR Competency Model ) consisted of the basic competencies all HR professionals require in order to be effective in the workplace: 1. Leadership and Personal Credibility: All HR professionals should possess leadership skills to drive the HR profession. Likewise, HR professionals should have personal credibility in organisations, irrespective of level in the organisation, but this can only be achieved if they display a high level of competence in executing professional HR work. 2. Organisational capability: Understanding the organisational context and needs of the business is critical in the process of planning and delivering HR practices. 3. Solution Creation and Implementation: HR professionals create, plan and implement HR solutions, including interventions and practices according to the needs of the organisation. 4. Interpersonal and communication skills: All HR work depends on successful relationships, and excellent INDUSTRY NEWS . PAGE 22 HR VOICE . APRIL 2015 interpersonal and communication skills are of utmost importance. 5. Citizenship for the future: Over and above the HR strategic partner role, the new business environment requires HR professionals who can drive innovation, optimise technology and contribute to sustainability. Thus, HR professionals become citizens for the future in ensuring sustainability of organisations and the environment. As stated previously, it is vital that HR is aligned to the organizational strategy and as such, should have the following five strategic HR capabilities: 1. Strategy: HR professionals contribute to business strategy by drafting HR strategies aligned to the overall strategy of the organisation. However, this is more than just alignment, it requires the ability and influence to create people-driven business strategy in partnership with other executives. 2. Talent management: Once business and HR strategy are clear, HR professionals should work with line management in implementing a talent management plan for an organisation. 3. HR governance, risk and compliance: Governing the HR function to make effective people decisions for the business, including managing HR risks and ensuring compliance to employment laws, rules, codes and HR standards elevate HR from business partners to HR governors. 4. Analytics and measurement: Another core capability is to be able to generate a systematic and integrated approach to HR analytics and measures in demonstrating HR impact on the business. 5. HR service delivery: Ultimately HR professionals should be able to deliver high quality HR products and services for the organisation and meeting or exceeding the needs of management, employees and other key stakeholders. to stereotype senior managers, CEO’s and the like as emotional and being in denial about certain wrongs; the intention is to draw attention to the fact that in order to make HR comfortable with alignment to the strategy, HR people should be included and reassured that they are indeed part of the greater organizational team. Finally, the matter of career limiting actions should not be measured against the Boss, peers or shareholders, but rather against what is in the best interest of the organization as determined by the compliance to “employment laws, rules, codes and HR standards and thereby elevate HR from business partners to HR governors. ”A professional HR person can make compliance interesting and rewarding and by so doing gain the trust of the people whom they serve and support. Once trust has been instilled as a true company value and people (at all levels) do not feel marginalised or insecure, no action (move) should be career-limiting, unless it falls outside the boundaries of respect, honesty, integrity, dignity and the law. After all, we are merely people, managing other people! HOW DIFFERENT WOULD YOUR LIFE BE IF SOMEONE DIDN’T TELL YOU ABOUT SABPP? Having now set the scene for our question at hand, namely, “What is a really career-limiting move for HR people?” let us dwell on the risks involved for HR people when they do the “right thing.” When the core competence of Personal Credibility is considered together with the strategic HR capability of HR Governance and Compliance, it is quite possible that a significant amount of the workplace stress experienced by HR people lies within the ambit of these two points. The moral dilemma of “damned if you do and damned if you don’t” weighs heavily on the shoulders of many an HR person when they are faced with the wrath of a senior manager or colleague; a wrath seated in the emotionally bankrupt character of denial and self-service. When an employee shares a highly confidential bit of information, which, if found to be true, could have devastating consequences for the organization, the HR person can be caught between facing an emotional outburst and a demand for source identification or not breathing a word and carrying the load alone. It most definitely is not the intention of this article REFER A FRIEND FOR PROFESSIONAL REGISTRATION INDUSTRY NEWS . PAGE 23 HR VOICE . APRIL 2015 Practicality a guide to health and safety Mining employers are responsible to ensure that working places of employees are healthy and safe, as far as reasonably practicable. The question is what criterion governs the question whether a working place is considered healthy and safe or not? The mine and occupational health and safety department of ENSafrica often deals with a misconceived assumption that merely because an accident occurred in a working place (for whatever reason), which resulted in an injury to, or death of a person, then such a working place is automatically classified as being unsafe and hazardous to health. An employer is then placed in a situation where it is accepted that it failed to comply with its obligations. Such an assumption is incorrect in the large majority of cases. To draw a conclusion as to whether a working place is healthy and safe (or not), objective criteria must be applied. In South African law, health and safety on mines is governed by both the Mine Health and Safety Act, 1996 and the regulations binding in terms thereof, as well as the common law (Roman Dutch law, as amended by statutory laws and interpreted by our courts). In this regard, an employer’s obligations are not only derived from common law and the act, but may also arise from contracts which may exist (for example, between an independent contractor company and the employer) and guidelines and instructions issued by the Mine Health and Safety Inspectorate (the relevant regulator) of the Department of Mineral Resources. The act and regulations which are binding in terms thereof, contain various provisions dealing with an employer’s obligation to provide a working place, which is healthy and safe, as far as reasonably practicable (see for example sections 2, 5, 7, 10 of the act). The standard of care, which the act requires of the employer is, in most instances, one of reasonable practicability. This phrase is defined in the act. The measures taken by an employer at a working place must take into account the particular hazard or risk concerned. The standard of care is a dynamic one and must take cognisance of developments in the relevant industry. The test of practicability is an objective one which must be evaluated in the context of the particular work. In order for an employer to demonstrate a system which is healthy and safe, as far as reasonably practicable and which ensures a healthy and safe working environment, a holistic approach must be adopted. In other words, an employer may elect to use a number of measures to ensure healthy and safe working places. There are various examples of measures which may be included in a health and safety system. An employer INDUSTRY NEWS . PAGE 24 HR VOICE . APRIL 2015 may rely on, among others, formal and informal training of employees; an organisational structure of experienced and competent persons; equipment, which is safe and does not endanger the health of persons; systems of work which are safe and which do not expose persons to unhealthy conditions; health and safety standards and procedures; supervision and proper discipline; maintenance procedures; and risk management. In other words, one must objectively consider whether a working place is safe, as far as reasonably practicable and not hazardous to health, by referencing and analysing the abovementioned measures. If one health or safety measure on which an employer relied was not effective, it does not mean that the working place was unsafe or hazardous to health. The statutory measures of health and safety (as set out in the act and regulations) must be interpreted in light of the common law duty of care. In general, the duty of care means that the employer, acting personally or through its agents, must take reasonable care for the safety of its employees. Our courts have used the standard of the reasonable person as the criterion to determine the reasonableness of conduct and have held that the reasonable person is “the man (person) of ordinary knowledge and experience”. Pieter Colyn Director | mine and occupational health and safety +27 83 327 2474 [email protected] “Reasonableness” is ultimately the measure which determines whether an employer’s conduct complies with the act, the regulations binding in terms thereof and/or the common law. Non-compliance by an employer with its obligations to ensure a healthy and safe working environment is a criminal transgression and employers may be criminally charged in this regard. If such failure led to a person being fatally injured, then the employer may also be charged with culpable homicide. In addition to the aforementioned conduct constituting criminal transgressions, an administrative fine may also be imposed on the employer in terms of the act. The minister of the Department of Mineral Resources published a draft Mine Health and Safety Bill during November 2013. One of the proposed amendments relates to the maximum fine that may be imposed should an employer be found guilty of contravening the provisions of the act and regulations binding in terms thereof. It is proposed that a fine may be imposed “…not exceeding 10% of the company’s annual turnover for the period during which the company has failed to comply with the relevant provisions…” This provision (if enacted) will place a heavy financial burden on mines. It therefore remains exceptionally important for an employer to continually assess and analyse its systems and measures, including employees’ compliance with their duties and obligations by means of an appropriate risk assessment and management process to provide a healthy and safe working environment. Celeste Coles Director | mine and occupational health and safety +27 82 875 8202 [email protected] First published on the 9th February 2015 in Business Law and Tax Review with Business Day. INDUSTRY NEWS . PAGE 25 HR VOICE . APRIL 2015 What does the 2015 Budget mean for your healthcare and retirement funding? Gavin Griffin Business Unit Head of Aon Hewitt’s Employee Benefits Solutions division South African taxpayers will be paying more taxes on their personal incomes to help the government raise revenue. The bottom line is that for individual taxpayers the message is mixed – there will be relief for low- to middle-income earners, but an increased income tax burden for the middle-to highincome earners. Healthcare “Medical scheme contribution tax credits have also been increased marginally and while this is a form of some tax relief, it needs to be considered in the context of what potential increases in fringe benefit taxation on employer contributions to medical schemes means for tax payers. The 2015 budget confirmed that the medical scheme contribution tax credit increased with R13, from R257 to R270 per month for the first two beneficiaries and R9 from R172 to R181 per month in respect of each additional beneficiary,” explains Gavin Griffin, Business Unit Head of Aon Hewitt’s Employee Benefits Solutions division. “The budget also referenced that health spending will reach R178billion in 2017/2018. What is still a concern is the fact that the State’s total healthcare spend vs outcome is still higher than that of world health organisation spend and outcome figures, which in my opinion does not deliver the same Return On Investment (ROI) that you would expect,” says Gavin. “No comment was made on the funding of the proposed National Health Insurance (NHI) project, other than a mention about a discussion paper on financing options that ‘will be released shortly by the National Treasury to accompany the NHI white paper’,” he adds. Medical Expense Deductions Up until the end of the current tax year (2014), taxpayers were entitled to a deduction for qualifying medical expenses - other than medical fund contributions – that were not recovered from the medical scheme. The deduction was determined using a specific formula in the Income Tax Act. “However, from 1 March 2014, this deduction has been replaced by a credit, which is more favourable to taxpayers who are 65 years and older and taxpayers below age 65 who are disabled or who has a dependent with a disability,” says Gavin. Retirement Leslie Primo from Aon Hewitt’s Retirement Funding division says the announcements that were made at the 2015 budget discussion relating to the retirement fund industry are very scant. But in a nutshell: Taxation Laws Amendment Act (TLAA) The Taxation Laws Amendment Act, 2014 Bill was passed into law on 22 January 2015 and the following tax changes announced in the TLAA will be effective from 1 March 2015: Tax-Free-Savings and Investment Accounts (TFSAs) “The Minister confirmed that with effect from 1 March 2015, the new tax-free-savings and investment accounts (TFSAs) will be available to the South African market, allowing individuals to invest in tax-exempt savings accounts,” says Leslie. “These accounts will have an initial contribution limit of R30 000 per annum, to be increased regularly in line with inflation, and a lifetime contribution limit of R500 000.” “The TFSA will allow investments in bank deposits, collective investment schemes, exchange-traded funds and retail savings bonds. Eligible service providers will include banks, asset managers, life insurers and brokerages,” says Leslie. “The investment returns on these savings will not be subject to income or dividends tax,” he adds. “Individuals will be allowed to open multiple tax free savings accounts and can withdraw funds from the tax free savings accounts, although these withdrawals could affect the individual’s lifetime limit,” Leslie cautions. INDUSTRY NEWS . PAGE 26 HR VOICE . APRIL 2015 “If individuals make contributions into their TFSA which are over the annual or lifetime contribution limit in any year, additional income tax of 40% on the excess contributions must be paid by the individual to SARS,” explains Leslie. Retirement Benefit Accrual Date With effect from 1 March 2015, the date at which lump sum benefits are made payable to a member will no longer be dependent on a fund’s normal retirement age. “Lump sum retirement benefits will accrue for tax purposes on the date that a member elects to receive his or her lump sum retirement benefit. Funds will need to apply to SARS for a tax directive on the retirement benefit at the date the member makes his or her election. The lump sum benefit communicated to SARS must match the amount in the fund at the date of the member’s chosen date of retirement,” explains Leslie. Disability and Life Policies National Treasury has set out to align the tax position of all disability and life policies and these will now be taxed in the same way. “From 1 March 2015, an employee will no longer be able to claim a deduction on the premiums paid to both lump sum (group life) and income replacement disability policies, but the benefits will be paid out to the employee tax-free,” explains Leslie. “If the policy is in the name of the employer (i.e. employer owned) and the premiums are paid by the employer in terms of the policy, the premiums will be taxed as a fringe benefit in the hands of the employee. However, the benefits will be paid out to the employee tax-free,” he adds. Significant progress has been made in relation to retirement reforms and consultations with NEDLAC will continue in this regard. “The Minister announced that the first draft of default regulations on retirement reforms will be issued shortly for public comment. He further reiterated that these reforms have one central objective, namely to maximise the long-term benefits to retirement fund members to enable them to retire comfortably,” concludes Leslie. About Aon South Africa Aon South Africa is a leading provider of risk management services, insurance and reinsurance brokerage, human capital and management consulting, and speciality insurance underwriting. The company employs more than 1300 professionals in its 16 offices in South Africa with its head office in Sandton Johannesburg. Aon employs over 1800 people on the African continent. Facebook - www.facebook.com/AonSouthAfrica Twitter - twitter.com/Aon_SouthAfrica LinkedIn - www.linkedin.com/company/aon-south-africa Sign up for News Alerts: aon.mediaroom.com/index.php?s=58 INDUSTRY NEWS . PAGE 27 HR VOICE . APRIL 2015 PARTNERSHIPS Corporate Governance Framework® Workshop Wits Centre for Diversity Studies ‘ABOUT Doing Human 2015’ 08 April 2015 Randburg Towers Hotel & Conferencing, Cnr. Republic Road & Main Avenue, Randburg, Johannesburg Join Terrance M. Booysen in a 1-day practical Workshop where delegates will be provided insights that assist them to actually build a Corporate Governance Framework® for their company. Cutting past the rhetoric and academic hype, the delegates will spend the day discussing the components and then draft their own Corporate Governance Framework®. 14 -16 April 2015 University of the Witwatersrand, Johannesburg The conference will critically discuss the construct/performance of doing ‘human’. Powerful groups appropriate the right to define ‘human’ in ways that centre themselves and their interests. Perhaps the most pervasive vehicle of this dynamic in modern history has been Western Cartesian paradigms of humanism that have valorised the white European heterosexual able-bodied middle-class man. This privileged global minority has positioned itself as the embodiment of the normal way of ‘doing’ human. Critical scholarship poses important challenges to this hegemonic position through deconstruction of the systems of power, privilege and oppression that have established such exclusive definitions of what it means to be and do human. DOWNLOAD BROCHURE the launch of SABPP’s National HR Standards in the iLembe District Chamber of Commerce hosted the launch of SABPP’s National HR Standards in the iLembe District on 12 February 2015. The National HR standards are aimed at improving the quality and consistency in professional contribution made by individuals within the HR profession. According to Cobus Oelofse, CEO of the iLembe Chamber and a member of the SABPP’s KZN Regional Committee, the need for professional standards for the HR profession is an imperative on so many fronts. Peter Streng, Chairperson of the SABPP’s KZN Regional Committee said; “the HR profession, with its core mandate of developing human capacity, has a significant role to play within the iLembe region – our local economic growth will be positively influenced by how well the HR profession executes people development practices within organisations. Unfortunately the performance of HR professionals countrywide in this regard is often erratic –the HR professional standards will assist individuals HR practitioners and organisations to implement standardised approaches that can only aid to unlock the human potential of our region.” Streng added that the professional standards were established after extensive consultations with both private, public and nonprofit sector HR executives and managers. The project is the most profound national HR project ever undertaken in South Africa. The National HR Standards was launched by the CEO of the SABPP, Marius Meyer during a meeting of the iLembe Chamber’s Human Capital Forum. For more detailed information and how to register visit the conference site. VISIT CONFERENCE SITE 5th Annual EthicsSA Conference: Organisational Ethics: Getting everyone on board 18 MAY 2015 Gallagher Convention Centre The theme of the 2015 conference is: Organisational Ethics: Getting Everyone on Board. The assumption underpinning this theme is that ethical organisations can only be built if there is a commitment to, and ownership of, ethics on all levels of the organisation. In some case even external stakeholders (e.g. supply chain, agents and industry peers) have to share an organisation’s commitment to ethics. The challenge that will be addressed in the conference is how to get both internal and external stakeholders to share an organisation’s commitment to ethics. VISIT SITE FOR MORE INFO REGISTER HERE PartnerShips . PAGE 28 HR VOICE . APRIL 2015 STUDENT CHAPTERS Joining the SABPP family- Kick starting your HR Professional career SABPP is excited about the future of the HR profession, we realise that in order to develop the future HR talent pool we need to give recognition to our youth; those young men and women who have committed themselves to the Human Resources field. SABPP has thus taken the important role of ensuring that tertiary students are fully prepared for a working environment in the HR field. Students have the opportunity to join the SABPP, and kick start their career by networking with both students from other universities as well as our growing number of HR professionals. These networking opportunities provide students with the insight they need in order to plan for their futures and set goals. Joining SABPP gives you the benefit of: Support from SABPP financial and otherwise • Door opener and Networking • Research opportunities • Leadership opportunity • Regular electronic newsletters • Special discounts on seminars • Electronic discussion forums • National Student Award via HRUF • Bursary support via HRUF • University national HR Games and quiz GET STARTED TODAY AND GET ACCESS TO THE BENEFITS JOIN NOW Kick start your HR professional career with SABPP MORE INFO hrvoice.co.za/Students/info.pdf Registration Form hrvoice.co.za/Students/register.pdf Email [email protected] How to register? Student membership is SIMPLE, EASY and payment is ONCE OFF, for as long as you are a student. 1. Visit our website and download the quick to fill in student application form-hrvoice.co.za/Students/register.pdf 2. Complete the application form and attach a CERTIFIED copy of your I.D and Student card. 3. Pay only R200 once off fee for as long as you are a student, Banking details can be found on the application form. 4. Scan/ fax these forms alongside proof of payment to SABPP. 5. Receive acknowledgment and receipt of application form from SABPP. 6. Successfully registered 7. Receive your certificate of SABPP Student Membership 8. Kick start your career! STUDENT CHAPTERS . PAGE 29 HR VOICE . APRIL 2015 STAFF PROFILES Meet our new Governance Officer: Lindiwe Nombaca Prior to joining SABPP Lindiwe spent 6 years at Tsogo Sun where she was a Personal Assistant/team assistant to the VIP Services Division. Her extensive experience in the PA/Office administration section goes as far back as the year 2002 during her prime stages of her PA career at various well-known companies. Says Marius Meyer: “I welcome Lindiwe to our office as a key staff member in helping us to stay effective and efficient based on the principles of sound governance in enabling SABPP to sustain the organisation towards the 2020 period and beyond.” You can contact Lindiwe on (011) 045 5400 or executiveoffice@ sabpp.co.za for information about SABPP governance, to join board committees, or to set up meetings with the CEO. You can follow SABPP on twitter @SABPP1 or visit the website www.sabpp.co.za NOT AT THE CUTTING EDGE OF YOUR HR Profession? From 1 March 2015, Lindiwe Nombaca was appointed as Governance Officer at SABPP. She will be reporting to Marius Meyer, Chief Executive Officer. In her new role, Lindiwe will be supporting the SABPP’s executive office, by taking full responsibility in providing governance support to the CEO, Board of directors and various committees. In addition, Lindiwe will manage customer service and workflow in the executive office. Says Lindiwe: “I am proud to join SABPP as one of the fastest growing professional and quality assurance bodies in the country. My role is to ensure that the governance of SABPP is of the highest possible standard and to ensure effective follow-through on key projects in the office of the CEO.” This new governance officer role was created as part of restructuring for improved governance, performance, customer service and workflow management at the SABPP office. Therefore, the new structure has been formulated to extensively enable sound governance of the professional body as a world leader in HR Standards. REFER A FRIEND [email protected] STAFF PROFILES . PAGE 30 HR VOICE . APRIL 2015 Meet the Professional Registration Officers Precious Zanele Ndiweni We would like to welcome Precious Zanele Ndiweni to the SABPP family who will be working in the Professional Registrations office. She has already spent more than 6 years in the Education and Training environment. Precious has been with the SABPP for just two weeks and has already displayed great ambition, drive and team spirit. When asked to tell us about herself and her experience as an SABPP employee thus far, this is what she said “I am delighted to be joining the SABPP team and looking forward to making a significant difference and driving customer service and excellence. As a person who enjoys liaising with different people, it is my duty and responsibility to ensure that all our clients are happy at all times and provided with the correct information”. We are glad to have her join our family and have already begun to see the value she has added to the professional registrations office since her entry. Upgrade your SABPP Membership • Master HR Professional (masters/doctorate + 5 years top level experience) • Chartered HR Professional (honours + 4 years senior level experience) • HR Professional (3 year degree/diploma + 3 years middle management experience) • HR Associate (2 year diploma + 2 years’ experience) • HR Technician (1 year certificate + 1 year experience) • Candidate (qualification but no experience) UPGRADE NOW ! STAFF PROFILES . PAGE 31 HR VOICE . APRIL 2015 Tebogo Mahesu Also joining us in the Professional Registrations office is Tebogo Mahesu, Tebogo spent the last 3 years gaining experience in Gauteng Department of Economic Affairs. Tebogo expressed “I am so thrilled to join SABPP, on my first day at work I felt as if I had been working with the team for a very long time already, staff are so friendly and supportive. I am confident that joining SABPP will afford me the opportunity to grow both personally and in terms of my career” Tebogo’s quiet, down to earth personality really adds something different to SABPP’s growing family of staff. Since joining us Tebogo has displayed that she will always do her best to ensure our clients and members are happy and satisfied. We welcome our new staff members who have already become SABPP family members! @SABPP1 JOIN THE DISCUSSIONS #hrstandards STAFF PROFILES . PAGE 32
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