Clinical Integration Track Physician Engagement Presenter: Ronald A. Scott, AVP Clinical Supply Chain, St. Joseph Health FACULTY(DISCLOSURE( The(faculty(reported(the(following(financial(relaAonships(or( relaAonships(to(products(or(devices(they(or(their(spouse/life( partner(have(with(commercial(interests(related(to(the(content(of( this(CE(acAvity:(( ( Ronald(A.(ScoH,(AVP(Clinical(Supply(Chain,(St.(Joseph(Health( ( –(No(financial(interest/relaAonship(relaAng(to(the(topic(of(this( acAvity( Learning(ObjecAves( • Discuss(ways(to(posiAvely(affect(the( medical(device(marketplace.( • Be(able(to(provide(defensible( methods(for(seUng(the(price(of( medical(devices.( • Discuss(ways(to(gain(physician(input( and(acceptance.( • Founded(by(the(Sisters(of(St.(Joseph(of( Orange( • First(Hospital(established(in(1920Z( Eureka,(California( • Health(System(established(in(1982( • NotZForZProfit(Integrated(Catholic( Health(Care(Delivery(System(based(in( Irvine,(California( ( Three(geographic(regions:(( ! Northern(California( (( ! Southern(California( (( ! West(Texas/Eastern(New(Mexico( ( ! Net(Revenues(of($5.6(billion( ! 16(Acute(Care(FaciliAes(( ! Three(Home(Health(Agencies( ! (Hospice,(OutpaAent(Services,(SNF’s( ((and(Physician(Groups( ! Nearly(19,000(employees(and(more( than(1,500(affiliated(physicians( ( ( ( Total(Supply(Chain(spend:($751M( ( ! PharmaceuAcals:($190M(((( ! Physician(Preference(Items:($225M( Mission—Why*We*Exist:** To(extend(the(healing(ministry(of(Jesus( in(the(tradiAon(of(the(Sisters(of(St.( Joseph(of(Orange(by(conAnually( improving(the(health(and(quality(of(life( of(people(in(the(communiAes(we(serve( Vision—What*We*Are*Striving*for:* To(bring(people(together(to(provide( compassionate(care,(promote(health( improvement,(and(create(healthy( communiAes( Transforma:onal*Statements( • We(will(transiAon(our(business( model(to(a(balance(of(great(hospitals( and(great(community(care.( • We(will(embrace(both(an(illness(and( a(wellness(model.( Mission*Outcomes( • Sacred*Encounters(–(Every(interacAon( will(be(a(sacred(encounter.( • Perfect*Care(–(For(all(paAents.( • Healthiest*Communi:es*–(100%(of( the((communiAes(we(serve(will(be(in( the(top(decile(for(healthiest( communiAes( PPI(Challenges( • Vendor(promoAons(directly(to( physicians( • LiHle(clinical(evidence(and(no(pricing( presented( • Upon(physician(request(items(were( automaAcally(ordered( PPI(Challenges( • Physicians(supported(vendor( representaAves(over(SJH( • No(oversight(to(the(introducAon(of( new(products(or(the(price(of(a(new( product((evoluAonary(vs.( revoluAonary)( Clinical(Research( • Created(to(manage(new(PPI(requests( • Approval(and(pricing(based(upon( either(published(peerZreviewed(trials( demonstraAng(superior(paAent( outcomes(or( • FDA(510K(and(price(of(predicate( device( IntroducAon(of(New(Technology(and( Products(Policy( • Created(by(Clinical(Research(and(3( (MD’s(from(CEC( • Final(policy(approved(by(CEC( • SubmiHed(to(clinical(research(using( NPR(form( IntroducAon(of(New(Technology(and( Products(Policy( • Approval(process(requirement(based( upon(open(and(closed(categories( • Open:(product(category(has(not( been(formally(evaluated(and(there( are(no(vendor(restricAons( • Closed:(the(product(category(has( been(closed(to(new(vendors( NPR(Approval(Guidelines( • Open( (Z(product(price(</=(either(predicate( (device(or(contracted(vendor( (Z(product(price(>(either(predicate( (device(or(contracted(vendor( • Closed:(the(product(must( demonstrate(superiority( NPR(Tracking(and(ReporAng( • Each(NPR(entered(in(electronic( database( • Database(accessible(to(all(clinicians( • Results(reported(quarterly(to(CEC( • Clinical(Research(recommendaAons( reviewed(by(RN,(RPh(and(MD( FY(2014(–(185(Requests(For(New(Products( 3%( 3%( 20%( 68%( Clinically(Approved(with( ContracAng(Requirements( Clinically(Approved(with( Pricing(SApulaAon( Denied:(No(Evidence(of( Superiority( 6%( Denied:(Requirements( Not(Met( Open( New(Product(Requests(2014( ( Case(Study(1( • NPR(request(for(new(CRTZD( • Manufacturer(claimed(new(device( would(correct(the(known(problems( with(CRT( • FDA(approval(was(a(supplement(to( their(predicate(device(staAng(the( changes(meet(the(same(indicaAons( Case(Study(1( • One(nonZrandomized(clinical(trial( with(predicate(device(which(showed( no(significant(differences(in(any( measured(parameters( • Pricing( (Z(iniAal(56%(increase( (Z(final(3%(increase( Appeals(to(Evidence(of(Superiority( • MD(may(submit(wriHen(appeal(to( CEC( • Present(addiAonal(published( literature( • CEC(at(its(sole(discreAon(will(approve( or(deny(the(request( Case(Study(2( • Reverse(Shoulder( • Ortho(is(closed(category,(requires( evidence(of(superiority(for(approval( • No(such(evidence(was(presented( • Request(was(denied( ( Case(Study(2( • MD(appeal(to(CEC( • SubcommiHee(convened( • Recommended(to(be(added(if( contract(price(was(met( ( Incorpora:ng*Clinical*Input*into* Supply*Sourcing*Decisions:* Cleveland*Clinic*Experience( Presented(by:( Allen(J.(Passerallo(ATC,(MBA( Sr. Director Sourcing and Purchasing Cleveland Clinic/Excelerate( FACULTY(DISCLOSURE( The(faculty(reported(the(following(financial(relaAonships(or( relaAonships(to(products(or(devices(they(or(their(spouse/life( partner(have(with(commercial(interests(related(to(the(content(of( this(CE(acAvity:(( ( Allen(J.(Passerallo(ATC,(MBA,(Sr.(Director(Sourcing(and( Purchasing( Cleveland(Clinic/Excelerate( ( –(No(financial(interest/relaAonship(relaAng(to(the(topic(of(this( acAvity( Key*Objec:ves* • Understanding(Cleveland(Clinic(philosophy(for( integraAng(clinical(input(into(supply(sourcing( decisions(( • The(role(of(the(Physician(Champion( • CreaAng(a(plasorm(for(Physician(Recruitment( Agenda* • Cleveland(Clinic(Landscape( ( • Cleveland(Clinic(Supply(ChainZ(History(to(Date( ( • (IncorporaAng(Physician(and(Clinical(Input(( • Case(PresentaAon(Successes( ( • CreaAng(a(Culture(of(Value(Base(Purchasing( CLEVELAND*CLINIC*OVERVIEW* Cleveland*Clinic*Overview* • • • • • Employees:*43,430*employee*caregivers* Beds:*4450* 27*ins:tutes*providing*care*in*120*subspecial:es* Pa:ent*visits:*In*2013,*5.5*million*total*visits** Loca:ons:** – – – – main(campus((with(44(buildings),(( 8(community(hospitals(( 16(full(service(family(health(centers(throughout(Northeast(Ohio;(( AddiAonal(locaAons(in(Florida,(Nevada,(Toronto(and(Abu(Dhabi( • Addressable*spend*on*goods*and**services*~$1.8B* Cleveland*Clinic*Landscape* • Staff*model** – 2100(Physicians(( • 60%(employed( • 40%(private(pracAce( • Service*Line*focused* • Brand*strength* • Highest*acuity* • Size* • Global*&*U.S.*growth* HOW*DOES*CLEVELAND*CLINIC* VIEW*AND*RESPOND*TO*HEALTH* CARE?* The(“new(normal”(will( require(…a(fervent(belief(in( our(ability(to(not(only( weather(the(changes(and( challenges(ahead,(but(to( embrace(them(as(an( opportunity(to(improve( value(for(our(paAents(and( transform(the(healthcare( landscape.”( Toby(Cosgrove,(MD( Cleveland(Clinic(CEO( The Winds of Change • Economic & demographic trends • Health care reform • Changing consumer & employer expectations • Reimbursement tied to value demonstration Value = Quality Cost • Increasing transparency around pricing, quality and clinical outcomes Patient Quality and Safety Pa:ent*Experience* Innova:on*in*Research,*Educa:on* and*Pa:ent*Care** Clinical*Excellence* “Pa:ents*First”* Physician*Lead*Organiza:on* Pa:ent*Centered*Model* Adap:ng*to*the*Changes*in*Health*Care* Supply*Chain*Organiza:onal* Structure* Execu:ve*Director* Simrit*Sandhu* Medical*Director,** Clinical*Supply*Chain* Dr.*Sean*Lyden* Asst.*Medical*Director,** Clinical*Supply*Chain* Execu:ve*Secretary* Dr.*Sri*Chalikonda* Administrator* Lori*Simonelli* * Sourcing** Senior*Director* Allen*Passerallo* Materials** Management* *Director* Jus:n*Gallo* Pharmacy** Procurement*&*Contrac:ng* Senior*Director* Jeff*Rosner* Supply(Chain(Philosophies* • Act(as(business( consultants( • Supply(Chain( facilitates(the( debate( • Physicians( integrated(into( everything( Sourcing*Commieee*Structure* • Supply*Chain*SME* • Physician*Champion* • Clinical*Representa:on* – ClinicalZPhysician,(Nurses,(OR(techs,(OR(Directors( - Quality(and(safety(as(needed( – NonZClinicalZ(Physician(Champion,(OperaAons( Leadership,(Administrators( Provider*Value* Enablers:* • *Lowest*price*for*clinically* comparable*products* • *Access*to*appropriate*range********** **of*technologies* Success*through*the*use*of:* • Tech*assessment* • Compara:ve*evidence* • Protocols* • Appropriate*use* • Pricing*differen:als*based*on* demonstrated*outcomes** Clinical, Economic, QOL Outcomes + Optimal Cost Per Case Supply*Chain*Value* Crea:on* Health*Technology*Assessment* Team*Process*Orienta:on* (((((((((CRM( ( (((((((((((((((((((Total(Joints( Planning/Development • Opportunity Assessment • Define Scope • Form Team- Physician Lead ((((((((((((SPINE((IMPLANTS)( Execution Implement and Monitor • Kick off • Quantify Value • Health Technology Assessment • Protocol and Negotiations COMMODITIES • Implement • Track and Review • Results $$ CLINICAL PREFERENCE PHYSICIAN PREFERENCE $$$ $$$$ Supply*Chain*Innova:ons* • Health*Care*GPO* – CoZowned(Cleveland(Clinic(and(VHA( ( • Based*on*success*of*Cleveland*Clinic*and*Physician* Integra:on*model*of*strategic*sourcing* • Unique*offerings*different*than*standard*GPO’s* – StandardizaAon( – UAlizaAon(guidelines( HERNIA*MESH*CASE*PRESENTATION* Path*to*Value* Our Mission: Enable health care systems to realize significant and sustainable expense savings Our Approach Our Structure Physician Led 1 Physician Driven Clinical Alignment 2 Evidencebased Decisions 3 Supply Chain Value Based Sourcing Clinicians Quality Analytics Case*Study:*Mesh*(U:liza:on)** 1( Physician* driven*clinical* alignment* Plan*and* develop* Execute* Cross*func:onal*team*and*buyjin* Physician*champion* Supply*chain* • Perform(most(complicated(hernia( cases( • Involved(in(naAonal(research( • Involved(in(outcomes(studies( ( Physician*commieee* • Acts(as(business(consultant( providing(data(and(facilitaAng( discussion(and(process( ( Administra:on* * * • Employed(physicians(from(general( and(plasAc(surgery( • Private(pracAce(physicians(with( surgery(rights(at(Cleveland(Clinic( faciliAes( * * • Reimbursement(specialist( • Finance( Implement*and*monitor* Challenges* • Physician(preference( for(type(of(mesh( • The(merits(of( syntheAc(mesh(over( biologic(mesh(( Case*Study:*Mesh*(U:liza:on)** 1 Physician* driven*clinical* alignment* Plan*and* develop* Execute* Implement*and*monitor* Understand*impact*of*new*product* Conflict*of*interest* Review*of*clinical*data* • All(members(of(commiHee(must( disclose(financial(conflict(( • NaAonal(peer(reviewed(studies( • Clinical(white(papers( • Internal(outcomes(data( ( Contract*strategy*design* * • Conflict(does(not(prevent( parAcipaAon(in(discussion,(but( excludes(from(voAng(on(awarded( supplier( • Policy(protects(the(process,(while( looking(at(objecAve(data(( * * • Risk(and(rewards(of( standardizaAon(( U:liza:on*opportuni:es* Challenges* • CMS(consideraAons( • Health(care(quality(( • Quality(vs.(Volume( payment( • Commercial(payer( changes( Case*Study:*Mesh*(U:liza:on)** 2 Evidencej based* decisions* Plan*and* develop* Execute* Clinical*Informa:on*(sample)* Biologic*comparison* • Itani(KM,(Rosen(M,(Vargo(D,(Awad(SS,( Denoto(G(3rd,(Butler(CE,(RICH(Study(Group.( ProspecAve(study(of(singleZstage(repair(of( contaminated(hernias(using(a(biologic( porcine(Assue(matrix:(the(RICH(Study.(( Surgery.(2012(Sep;(152(3):498Z505.(Epub( 2012(Jul(3( ( Synthe:c*vs.*Bbologic( • Carbonell(AM(,(Criss(CN,(Cobb(WS,(Novitsky( YW,(Rosen(MJ.(Outcomes(of(syntheAc(mesh( in(contaminated(ventral(hernia(repairs.(J(Am( Coll(Surg.(2013(Dec;(217(6):991Z8( Sample*of*ar:cles*reviewedj* • Lack(of(prospecAve(randomized( studies(in(this(area( ( • Reference(to(clinical(white( papers( • Reference(to(internal(experience( and(outcomes(data* Implement*and*monitor* Mesh*U:liza:on* Ventral*Hernia* Open* Primary(Repair(with(( Mesh(Reinforcement( Laparoscopic* Defect(to(Large(for(( Primary(Repair( Clean(Case(SyntheAc(Mesh( Underlying(Tissue(( SeparaAng(Mesh( Component(SeparaAng(( with(Mesh(Reinforcement( Guideline(Based(Use( Increased(Risk(( Factors,(but(Clean(Case:(( Large(Pore(Monofilament.(( Avoid(Underlay(Placement( Infected(Field(or(Gross( ContaminaAon,(Biologic(Mesh( Bridging(Defect(with(Biologic(is(not( Recommended.(If(Surgeon(is(Unable(to( Close,(Referral((to(Physician((with( Component(SeparaAng(Experience( ExcepAon( StraUce(Approval(for(Wound(Class(3(and(4( where(skin(cannot(be(closed(( Progression* UAlizaAon(guideline( biologics( Dual(vendor( contract( ((((((((((2008 Single(vendor( contract( ( ( (2011 Single(vendor( contract( ( ((((((2012 ( UAlizaAon( guideline(biologic/ syntheAc( (((((((((((((((2014( Savings( Phase(1( StandardizaAon( 25%( Phase(2( StandardizaAon( 10%( Clinical(Data(on( Biologics(vs.( Biologics( Phase(3( Phase(4( Clinical(Data( SyntheAcs(vs.( Biologics( Case*Study:*Mesh*(U:liza:on)** All(play( • Varying(price(point(for( comparable( technology( • No(standardizaAon(of( product(use( • No(reference(to(clinical( data( • Physician(Preference( ( MulA(vendor( • Sourcing(Strategy( • Vendor(ConsolidaAon( • Physician(Involvement( • New(Product(Process( Controls( • CommunicaAon(and( EducaAon(on(costs( • ConAnuous( measurement( StandardizaAon(( and(uAlizaAon( • StandardizaAon(of( Suppliers( • Involvement( Z Physician(and(SCM( partnership((( Z Relevant(Clinical( UAlizaAon(protocols( Building/Sustaining*a*Culture* Culture*of*Value*Based*Purchasing* Sustainability* • Supply*Chain*Management*Academy* ( ( – Designed(for(Physician/Clinicians/Supply(Chain(Partners( – Course(DescripAon( • Understanding(Today’s(Healthcare( • Technical(vs(Professional(Billing( • Hospital(BudgeAng( • Supply(Chain(Strategies( Allen(J.(Passerallo(ATC(MBA( (216)448Z8107( [email protected]( SPINE*IMPLANT*CASE* PRESENTATION* Spine*Metal*Implants* • Physician*lead,*14*surgeonsj** – Half(private(pracAce(physicians( • Historical*spend*of*$12M*with*two*suppliers* Quality* • Value=***Cost* • Conflict*of*Interest*disclosed* • Discussion*on*commodity*of*product* • Factors*to*consider* – Breadth(and(depth(of(product(and(technology( – Service(levels( Spine*Implant*Outcomes* • Strategy*designed*to*look*at*opportunity* • Single*source*vendor*for*open*implants* • Dual*source*vendor*for*MIS* • Savingsj*18%*off*of*previous*dual*vendor*award* • Single*price*point*in*
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