1. business and industrial
2. logistics
3. air freight

FedEx Ship Manager Software
®
New Features Guide
v.2900
Welcome
Congratulations! You are one of the first customers to take advantage of the
newest version of FedEx Ship Manager® Software, v.2900.
As a current user, you already know how FedEx Ship
Manager Software makes shipping, tracking and billing
more efficient — whether you are on the shipping dock, in the
administration office or in the accounting department. But no
matter how you and your business use FedEx Ship Manager
Software, you’ll notice improvements in v.2900 that will help
you process shipping more easily, quickly and conveniently.
From enhancements, to common tasks, to upgrades in
operating efficiencies, FedEx Ship Manager Software will
improve your day-to-day shipping experience.
New Features Guide v.2900
Enclosed you will find details regarding our latest
new features.
If you have any questions or comments about this new
version, consult the “Before You Begin” section on page
3 for ways to contact the FedEx Help Desk for assistance.
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Before You Begin
Installing FedEx Ship Manager® Software V.2900
You must be running FedEx Ship Manager Software v.2605 or higher to upgrade to v.2900. During the
installation of FedEx Ship Manager Software, turn off any virus protection or firewall programs on your
PC. These programs may interfere with the installation. Close all other open files and programs and
then install the software.
Minimum System and
Hardware Requirements
Technical Support
• Intel® Core 2 Duo® recommended (Intel® Pentium 4,
Help Links
• 2 GB RAM recommended (512 MB RAM minimum).
Select Help Topics from the Help drop-down menu or click
underlined (hyperlinked) field names.
• 2 GB disk space recommended (1 GB minimum).
FedEx Bulletin Board
1.7 or GHz minimum).
•Microsoft® Windows® Server 2008,
Microsoft® Windows® 7 or Microsoft®
Windows® Vista® (all editions), Microsoft®
Windows® 8 and Windows® 8.1, Microsoft®
Windows 8 Pro, Microsoft® Windows 8.1 Pro,
Microsoft® Windows 8 Enterprise, Microsoft®
Windows 8.1 Enterprise, Microsoft® Windows
Server 2012 (Standard Edition), Microsoft®
Windows Server 2012 R2 (Standard Edition).
In the U.S. and Canada, dial 1.877.339.2774.
Select Service Bulletin Board from the Utilities drop-down
menu to view messages from FedEx.
FedEx Website
For the latest information about FedEx, click fedex.com at the
top of the FedEx Ship Manager Software screen to go to the
FedEx website. Then click on any link to explore the latest
features and news from FedEx.
• FedEx Ship Manager Software is compatible with 64-bit
operating systems.
• LAN or DSL internet access recommended.*
• 4X CD-ROM or higher. (CD-Writer recommended for
Backup/Restore)
•Microsoft® Internet Explorer® v. 6.0.
• Available port if you are using a thermal printer.
• Laser and/or inkjet printer for reports and labels.
• Screen resolution of 1024 x 768 pixels recommended
(screen resolution of 800 x 600 pixels minimum).
•Adobe® Reader 8.1 or higher.
*FedEx Ship Manager supports dial-up access for basic shipping functions only.
New Features Guide v.2900
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Table of Contents
Highlights of FedEx Ship Manager® Software
v.2900
Customer Experience Enhancements
5
8FedEx® Integration Assistant Set Conditions
Highlights
8Overview
8
Schedule a Pickup using the fedex.com tab
8
Address Validation Preference and Enhancements
6Overview
8
One-Time Return Address
6
No Signature Required
8
Custom Label Enhancements
6
Indirect Signature Required
6
Direct Signature Required
Additional Service Enhancements
6
Adult Signature Required
9
Expand FedEx Ground HazMat
Technical Name Field
9
FedEx Integration Assistant Multiple Piece
Shipment Export
9
International Enhancements
9
Express Dangerous Goods Enhancement
Multiple FedEx Freight Enhancements
9
Class 1 Explosives Dangerous Goods
7Overview
9
FedEx SmartPost® Label Standardization
Signature Options Expansion
Service Expansion
7Overview
7
FedEx Canada Standard Overnight
7
Get Rates & Transit Times
7
LTL Freight Shipment Templates
7
Less Than Truckload (LTL) Freight Integration
7
Increased Freight Shipping List Functionality
New Features Guide v.2900
4
Highlights
FedEx Ship Manager ® Software v.2900
Overview
FedEx Ship Manager Software v.2900 takes expedience to a whole new level with time-saving
enhancements to satisfy your shipping needs. The speed of v.2900, will make you more efficient,
give you more confidence, and empower you when you ship.
Signature Options Expansion allows you to select
a desired signature option for international and domestic
Canada shipments, similar to what’s available for U.S.
domestic shipments. You will have the option of leaving
the package without a signature, requiring a signature, or
requiring an adult signature.
FedEx Canada Standard Overnight is a new
domestic Canada FedEx Express® service, offering a delivery
by 5 p.m. next business day, or by 8 p.m. for residential
shipments within Canada.
Multiple FedEx Freight Enhancements will
increase your shipping expertise by providing access to
transit times for all LTL services, and give you the ability
to delete and repeat daily shipments from your ship list or
save an entire or partial shipment as a template for future
shipping needs.
New Features Guide v.2900
Customer Experience Enhancements include
several updates:
• A more intuitive approach to match your data
with the FedEx Ship Manager® data fields in
FedEx® Integration Assistant.
• The ability to schedule a pickup, track the status of
your package(s), and find FedEx locations using the
fedex.com drop down menu.
• Create a one-time return address.
• Generate fully customizable labels and expand to all
doctab labels.
• Automatically check addresses for parcel shipments,
and validate addresses for LTL freight and returns.
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Signature Options Expansion
Overview
The expanded signature options offer you flexibility and convenience for your international
letters and packages. The following signature options are now available to select
international locations.
No Signature Required (NSR):
FedEx may release the package without anyone present.
Indirect Signature Required (ISR):
FedEx will obtain a signature in one of three ways:
1. From someone at the delivery address.
2. From a neighbor, building manager or other
person at a neighboring address.
3. The recipient can authorize release of the package
without anyone present.
Direct Signature Required (DSR):
FedEx will obtain a signature from someone at the delivery
address before releasing the shipment.
Adult Signature Required (ASR):
FedEx will obtain a signature from someone at the
delivery address who is at least the age of majority in the
destination country.
Note: The signature options can be found in the bottom left
section of the Options tab.
New Features Guide v.2900
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Service Expansion
Overview
FedEx Ship Manager® v.2900 provides the option to ship with FedEx Express Standard Overnight
within domestic Canada for non-freight shipments. Packages shipped and delivered within the next
business day.
FedEx Canada Standard Overnight will give you
next business day delivery; example, ship on Wednesday
and receive on Thursday. It’s a new domestic Canada
FedEx Express® service, offering a delivery by 5 p.m. the
next business day, or by 8 p.m. for residential shipments
within Canada.
FedEx Freight Enhancements
Overview
The freight enhancements will allow you to see transit times, integrate your data using
FedEx® Integration Assistant and save time by repeating shipments from the Shipping List pull
down, and not recreating your Bill Of Lading for each repeat shipment.
Get Rates & Transit Times will now allow you to
obtain rates and transit times for all available services.
LTL Freight Shipment Templates allows you to
create, save, or modify an entire or partially populated shipment
template for future use.
Note: This feature is located using the bottom navigation
tabs under the LTL Freight tab. But once saved, you can
easily select a saved template from the Origin/Destination
tab to quickly auto-populate all fields saved in the template.
Less Than Truckload (LTL)
Freight Integration will give you the ability to integrate
data for LTL freight shipments using FedEx Integration
Assistant.
•In FedEx Integration Assistant, you can create a
profile specifically for LTL freight shipments.
•When selecting a Lookup for Single and Single Edit
profiles, users have the option to populate a new
Order ID field on the Freight screen in FedEx Ship
Manager or use the Lookup dialog. The Information,
Match and Conversion screens are similar to those for
Parcel profiles with fields specific for LTL freight.
•You can map your data to fields on the Import
Information screen to pass data through from import
to export. This is data that never goes to the
FedEx Ship Manager screen. When these fields are
selected for import, they are automatically selected
for export.
Increase Freight Shipping List Functionality
provides you the option to delete and repeat the day’s
shipments from the shipping list drop-down tab.
New Features Guide v.2900
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Customer Experience Enhancements
Overview
With the launch of v.2900, you’re now able to set your business rules for data you import using
FedEx® Integration Assistant, schedule pickups using fedex.com, create a one-time sender, customize
ship labels, and validate addresses.
1. FedEx Integration Assistant Set Conditions
helps you to create conditions in FedEx Integration Assistant
profiles so you can enter your own business rules that
determine how and what data is imported. This is currently
available for import only.
This functionality is available by clicking the Set Conditions
button on the Match screen. There is no limit to the
number of conditions you can create in a profile.
The conditions evaluate your imported data using
comparisons like equal to, greater than, less than, etc.,
and set a value in FedEx Ship Manager® through integration.
For example, you can create a condition if weight is greater
than 5 pounds, set Service Type as FedEx Express Saver®.
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2
3
2. Schedule a Pickup using the fedex.com tab
You now have the ability to schedule a pickup using the
fedex.com drop down menu that is located at the top of
FedEx Ship Manager.
3. Address Validation Preference adds an
automatic address verification preference at ship time for all
FedEx® services, including LTL freight and return addresses.
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4. One-Time Return Address
FedEx Ship Manager provides you the additional flexibility to
create a One-Time-Return from the Change return address
drop down.
5. Custom Label Enhancements allows you to
generate a fully customizable label and expand to all
doctabs labels, and brings validator label to parity while
enhancing the overall custom label feature.
New Features Guide v.2900
5
8
Additional Service Enhancements
Expand FedEx Ground HazMat Technical
Name Field from 50 characters, to 100 characters in
length; you now have space to include the full technical name.
FedEx® Integration Assistant Multiple Piece
Shipment Export
FedEx Integration Assistant customers can now export
the total customer rate and list rates for a Multiple Piece
Shipment. This data will write back to every package in
the shipment.
• The options are: Multiple Piece Shipment Total
Charge, Total Surcharge and Total Discount for
Customer Rates, as well as Multiple Piece Shipment
Total Charge, Total Surcharge and Total Discount for
List Rates.
Express Dangerous Goods Enhancements
allows you to add additional qualifying words to the
technical name; Solution, Mixture, Molten and Stabilized,
as well as gives the option to include global telephone
numbers within the fields available for dangerous goods.
Class 1 Explosives Dangerous Goods
You’ll be able to input required data regarding Class 1
dangerous goods which will be in compliance with the
International Air Transportation Association’s regulations.
FedEx SmartPost® Label Standardization
With FedEx Ship Manager v.2900, you now have the ability
to indicate what to print in the secondary barcode space on
your label; customer reference, 2D barcode, or blank space.
International Enhancements
With the FedEx Ship Manager® v.2900 upgrade, you will
need to select one country code which represents the
majority of goods manufactured. You’ll no longer be able to
use XX as this option is now invalid and an error will
be produced.
Information contained in this New Features guide is confidential and proprietary to FedEx. No part of this New Features guide may be
distributed or disclosed in any form to any third party without the written permission of FedEx.
This New Features guide is provided to you under and its use is subject to the terms and conditions of the FedEx Automation Agreement. Any conflict between the information
contained in this New Features guide and the applicable FedEx Service Guide will be controlled by the FedEx Service Guide.
© 1998-2014 FedEx All rights reserved.
New Features Guide v.2900
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