Future Plans and Projects The hype of liberalization in the telecommunications sector under the World Trade Organization (WTO) framework starting in 2006 has brought about an important factor that all operators have to be aware of and be very well prepared in order to cope with the new borderless business environment. The effects as a result of liberalization are not only beneficial for us but in contrary, it could also be problematic especially for those who are less prepared. In order to gain competitiveness and complement the changing environment, we, CAT Telecom have assessed our position and furnished our project planning accordingly as follows: 31 Development of Domestic and International Transmission Network Infrastructure ë Domestic Infrastructure Project To expand CAT Telecomûs core infrastructure network to cover all provinces and major districts especially the core network system to increase channel capacity in the high traffic areas resulting in higher reliability and availability of services. SEA-ME-WE 4 Submarine Cable System Project CAT Telecom, in cooperation with 15 International Telecommunication allies had constructed the submarine optical fiber cable network with the capacity of at least 80 Gbps (80,000 million bit/sec.) through Synchronous Digital Hierarchy (SDH) and Dense Wavelength Division Multiplex (DWDM) technologies to deliver most if not all means of telecommunications services to our valuable customers. Wireless Broadband Access (WiMAX) Network Expansion Plan Due to limited coverage through the wired transmission system creating digital divide. As a result, Worldwide Interoperability for Microwave Access (WiMAX) is clearly a quicker and more convenient alternative to provide broadband Internet access with wider coverage area to the public. Next Generation Network (NGN) Investment Plan In order to utilize the Voice over Internet Protocol (VoIP) for the international telephone service under the Session Initiation Protocol (SIP) standard commonly used in telecommunications services worldwide. IP Core Network Expansion Plan The plan is to expand the existing Internet Protocol (IP) Based core network to diversify our current variety of services. The main objective of the project is to extend existing coverage on the foundation of çMulti service on single IP Network.é High-Speed Access Network Expansion Plan The plan is to expand the existing Data Communication Access Network to effectively handle the increasing customers with the additional multimedia service capability. ë ë ë ë ë 32 ë High-Speed Internet Network Expansion Plan The plan concentrates on the expansion of CAT Telecomûs International Internet Gateway (IIG) capacity in order to handle the growing demand of services including Data Communication and Internet services which is in line with the business plan to put together Internet Data Center (IDC), ICT City Data Center, Wireless Broadband Access Management System, Capacity Expansion for CAT-ISP Systems, and the Regional IIG, etc. New Services Development ë Business Process Outsourcing Services The world trend shows that todayûs internal work process tends to be outsourced to a greater degree. CAT Telecom has been aware of the future business opportunity. Therefore, a Business Process Outsourcing including Managed Service have been offered to customers in order to reduce operating expense, and increase efficiency and production quality. By utilizing CAT Telecomûs vast expertise and experience, customers will be particularly satisfied. Application Services Recently offered by CAT Telecom, the service includes multimedia content and communication software programming, Application hosting facilities, Web services, Application software development, Specialized-area application development and services, etc. E-Business Services E-Commerce or e-Business service is a new trading approach, which gradually replaces the traditional sales and purchase, by pertaining to online transactions resulting in added values and opportunities to the business. CAT Telecom plans to offer new e-Business services, e.g., e-Auction, e-Catalog RFP/RFQ, Wireless POS, e-Government, and OTOP products through e-Market Place, etc. ë ë Development of Information System ë IT Managed Service Consolidating and managing large number of contact points in IT system could be vague, confusing and hazardous, which leads to limited configurations. The plan will utilize a proven best-practice framework in order to employ a Service Level Agreement (SLA) approach. 33 ë Corporate Data Warehouse/Data Mining The establishment of the corporate data warehousing by employing the data mining approach will help make any corporate decision after such statistical analysis. This, in turn, will help raise the production quality and an innovation, which is vital for today business to be competitive. Information Technology to support Human Resources Management and e-Learning Human Resources Management seems to be increasingly complicated that prompts every organization to give enough priority and utilizes the information technology to help increase the quality and efficiency of the human resources management. e-Office Most of the office work is based on paper which leads to higher cost and time consuming among internal workgroups. This e-Office plan should help tackle such problem while stimulating employeeûs self learning behavior. ë ë Human Resources Development ë Compensation Management CAT Telecom has been in the verge of reorganization including compensation restructuring in order to create motivation and dedication among employees. Talent Management The plan is to address management strategy for talented individuals and exceptional employees who would be beneficial to the organization in the future. ë Operational Support ë ISO in Quality Control Management Plan CAT Telecom has applied the ISOûs quality standards to its quality of service management especially in the domestic frame-relay services to increase its quality and customersû satisfaction. Corporate Brand Identity Plan CAT Telecom has launched its corporate brand positioning and brand identity campaign so as to be attractive and trustworthy creating wide acknowledgment and confidence to the company. In pursuing these plans and projects, CAT Telecom realizes the importance of every operation in order to increase its efficiency and effectiveness. Therefore, the aforementioned plans and projects would be vital to the upcoming changes in borderless trades today and tomorrow. ë 34
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