Hydro Pool Caldarium Igloo Warm, relaxing and spacious with different areas to massage lightly and vigorously Heats the body gently through steam and stimulates circulation. The light cleansing aroma helps to purify and decongest the sinuses Work handfuls of ice flakes over the body between heat rooms to stimulate lymphatic systems and circulation whilst cooling and refreshing 1 Tepidarium Roman Sauna The ideal temperature to induce feelings of deep relaxation and wellbeing, the perfect start to your spa bathing journey Traditional dry heat in a wood-lined cabin. Therapeutic relaxation for tired muscles Tropicarium Deeply cleansing and therapeutic, this high humidity wood-lined cabin enhances natural detoxification Wellness Suite Swimming Pool Feel good fitness within a spacious 50 piece Technogym with full support from our team of Fitness Specialists. Studio fitness timetable and sports therapy is also available At 20 metres long it is perfect for an energising swim or a quick dip between heat rooms Here at The Spa at Rockliffe Hall, we want to create your perfect spa experience. Expect 5 star relaxation and service, offering you exclusive treatments developed just for us by leading spa brands, including [ comfort zone ] and Murad. Whether you want indulgent me-time; active leisure-time or celebrate-with-friends-time; we have the entire hotel, spa and dining experience within spacious and intimate settings, making us the ultimate destination for all things spa. Our approach to spa is all about enjoyment, relaxation, being well and having fun and we never forget that a little of what you fancy really does do you good! Call now to book your spa day or spa stay on 01325 729999 www.rockliffehall.com 2 Spa Days and Spa Stays Enjoy a full day, a half day or a relaxing break Whether you need a Girlfriends Getaway, a Couples Catch-Up or a Sacred Moment, we have the most exquisite and effective treatments within the most exceptional spa to leave you feeling amazing. All Spa Days and Spa Stays include use of our wellness and bathing facilities including swimming pool, hydro pool, monsoon showers and thermal bathing suite with robes and slippers provided for the length of your stay. A Brasserie meal is included in all of our day spa packages with the exception of Quick Spa and our fitness team will also be on hand to give advice on gym and studio activities. Guidance on the best spa experience for you is always on hand from our spa team... Spa Days The Ultimate Spa Day From £250... makes the perfect gift voucher For the ultimate spa indulgence, this special day includes: a revitalising welcome breakfast; a bespoke 90 minute face and body treatment; a manicure and pedicure; a two course Brasserie lunch or dinner as well as all round VIP treatment for the entire day! Signature Days Tibetan Sound Ritual £155 The Tibetan Sound Massage is a contemporary spa ritual to re-balance mind and body. Inspired by the Ku Nye, an ancient practice indigenous to the Tibetan Medical tradition, it uses sound and vibration to reduce psychophysical tensions and promote healing. This full Tibetan sound massage treatment takes 90 minutes, includes a unique facial massage and will give you a spa day experience which truly resonates. 3 Sacred Moments Man Space £190 £130 Sacred Nature is our nourishing, organic spa brand and we have created the 2 hour Sacred Moments, exquisite ritual, to include a body scrub and massage with hot poultices to re-ground you in our busy world. The ritual also includes a full Sacred Nature facial so makes the perfect experience for your full spa day. We all need some time out and this relaxing day for him includes use of our 50 piece Technogym, with support from our Fitness Specialists and all spa bathing facilities, as well as a Pure Performance facial for men or the Sportsman’s full body massage to ease muscular tension, all within a full stress relieving spa day.* *physiotherapy or sports therapy may be added as a special upgrade Girlfriends Getaway Boyfriends welcome too! £160 Spend some quality time with friends. Enjoy a choice of any 60 minute [ comfort zone ] face or body treatment as well as a classic manicure. This full day experience includes a glass of wine or juice to enjoy with friends over your two course Brasserie lunch.* *special treatment upgrades are available with this package Couples Catch Up Great for friends too! £260 for two people Take some time for togetherness with this couple’s Spa day including a Rasul steam and mud bathing ritual and a 45 minute bespoke warm oil massage, which may be taken in the couples treatment room. Catch up over a glass of wine or juice with lunch and make the most of this precious time together. Relax and Renew £155 Murad treatments are known for creating immediate and visible improvements to the skin and now we have developed this amazing treatment as part of a deeply relaxing 90 minute spa ritual. Incorporating a prescribed facial or body treatment with a nourishing and relaxing back massage, pressure point scalp massage and warming hand mask, this will deliver a spa day which is both beautiful and relaxing. Gorgeous Glow Top to Toe £155 From the pregnancy experts at Mama Mio, a gorgeous glow pregnancy facial, followed by a mind melting massage. The oxygenating mask goes to work while your feet and lower legs are treated to a mineral wrap, which is super cooling and aids circulation - sit back, relax and enjoy our most gorgeous pregnancy spa day ever. Lazy Sunday £80 What could be more perfect than a mid-morning Brasserie brunch followed by a relaxing afternoon in the spa? There is no better way to spend a Sunday.* *ask about special Lazy Sunday treatment upgrades Simply Spa £80 A full day in the Spa to enjoy all of our wellness and bathing facilities. Simply Spa includes lunch. Treatments may be booked as a special upgrade. Spa Your Way From £130 With the amazing selection of treatments and spa days on offer, it can be difficult to choose, but if you would like to enjoy any of our 60 minute or more treatments as part of a full spa day, we would be delighted to create that for you. Talk to our friendly team for some expert guidance. Spa day gift vouchers available, see website for further details www.rockliffehall.com 4 Half Day and Twilight Spa The perfect choice when time is of the essence, half day and twilight packages are ideal for some mid-week luxury Available from Monday to Friday, arrival and departure times apply. Spa and Dine Tranquilli-Tea £65 £55 A relaxing morning Spa with full use of all wellness and bathing facilities and access to all scheduled class activities, followed by a delicious two course lunch in the Brasserie.* A relaxing early afternoon spa followed by a Brasserie mini afternoon tea selection. Perfect to share with friends.* *ask about a sparkling spa up-grade *may be taken as lunch on arrival with spa to follow Spa and Dine with treatment £100 Add a luxurious and relaxing spa treatment to your morning or afternoon. Choose from a 45 minute facial, hot rocks or warm oil massage. Twilight Spa £65 The perfect spa night out. Arrive after work, enjoy a few hours in the spa to get you ready for a pleasant evening in the Brasserie with a delicious two course supper. Add a 45 minute treatment choice for just £35. *may be taken as lunch on arrival with spa and treatment to follow Quick Spa £50 5 A half day Spa experience to be taken in the morning, afternoon or evening to enjoy up to 4 hours use of all wellness and bathing spa facilities. Treatments and lunch are not included and you may book any full price (45 minute or more) treatment and enjoy your Quick Spa for just £25. Spa Stays Turn your Spa Day into a Spa Stay Make the most of your break and enjoy a full hotel and spa experience in our stunning surroundings. We have reserved just a few rooms for these special spa stays and will have seasonal treatment upgrades available to ensure you get the very best of what’s on offer. Let our team help you choose the very best treatment experience for you. Two Day Spa Stay From £195* per person Includes a two course Brasserie meal which can be taken as lunch or dinner on your arrival day; full use of all spa bathing and wellness facilities over two days; a 45 minute treatment choice as well as one night bed and breakfast in a stunning New Hall Room, easily accessible for the spa. Three Day Spa Stay From £295* per person Turn your Spa Stay into a Spa Mini Break with all the time in the world to make the most of the spa and hotel experience. Your break includes a 45 minute treatment choice; a two course Brasserie meal; a two course Clubhouse meal and two night’s bed and breakfast in a stunning New Hall Room, easily accessible for the spa. Ask about seasonal treatment upgrades. *Price is based on two sharing and is strictly subject to availability. Weekend supplements apply. 6 Spa Treatments Our menu beautifully combines exquisite holistic spa rituals with results driven treatments for the perfect balance of science and nature Our carefully chosen spa product partners, [ comfort zone ], Sacred Nature and Murad, work with us to continually develop amazing and exceptional spa experiences for you to enjoy. ... let us guide you towards the spa experience which is perfect for you 7 Signature Treatments Tibetan Sound Massage Body Bliss By [ comfort zone ] By Rockliffe Hall 90 minute Ritual £115 90 minute Ritual £115 An emotional journey and a contemporary ritual to re-balance mind and body. A blissful head to toe body treatment, created by our own holistic team, which starts with an ayurvedic, Indian head massage, includes a chakra balancing back massage using hot poultices and is completed with a therapeutic foot ritual. Our most blissful, holistic experience! Inspired by the Ku Nye, an ancient practice indigenous to the Tibetan Medical tradition, this unique sound therapy massage, using resonating bowls, promotes the increase of vitality; removes psychophysical tensions; contributes to the elimination of toxins; relieves joint and muscle pain; reduces anxiety and promotes a good nights sleep. Relax and Renew By Murad Transforming Skincare Sacred Moments 90 minute Ritual £115 By [ comfort zone ] Murad treatments are known for creating immediate and visible improvements to the skin and now we have developed this amazing treatment as part of a deeply relaxing spa ritual. Incorporating your individually prescribed face and body treatment with a nourishing and relaxing back massage, pressure point scalp massage and warming hand mask, this treatment will deliver an experience which is both beautiful and relaxing. 2 hour Ritual £150 Our nourishing signature treatment transports you into many sacred moments. Special moments just for you, to re-centre and re-ground you in our busy world, to lift your spirit and nurture your face and body. This luxurious and exquisite experience includes a smoothing body scrub and massage with hot poultices and a full Sacred Nature, skin enhancing facial with head, neck and shoulder massage. 8 Blissful Relaxation ...holistic treatments for mind and body From Sacred Nature pure and natural, holistic treatments to the Aromasoul, aromatherapy massage experience; our relaxing treatments are truly blissful. 9 Sacred Nature ... wonderfully nourishing face and body rituals using organic products which have been formulated according to ecocert® guidelines Sacred Nature Body Sacred Nature Facial 45 minutes £65 45 minutes £65 Sacred Nature body scrub and massage treatment detoxifies, nourishes and tones the whole body. Includes a body scrub with jojoba particles and a full body massage using the intensely moisturising Sacred Nature body oil within a unique massage ritual. A deeply relaxing, organic anti-aging boost for the skin. Skin is cleansed, toned and exfoliated before a facial massage relaxes mind and body. The treatment is completed with a rich, concentrated nourishing cream to leave skin more youthful and hydrated. Sacred Nature Face and Body Ritual 90 minutes £115 A wonderfully nourishing face and body ritual. This top to toe anti-aging treatment is nourishing and protective, offering a natural treatment indicated for all skins, including even the most sensitive. Detoxifies and protects the skin in a pleasant and embracing ritual. Aromasoul Elements Indian Head Massage 60 minutes £85 45 minutes £65 Ancient massage techniques combine with precious aromatherapy oils to melt away tension in this full body ritual that will take you on a multi sensory journey around the world. A beautiful and experiential massage which is both relaxing and energising. An energising head massage in a seated position using ayurvedic pressure points to ease tension. Reflexology 45 minutes £65 Hot Rocks 90 minutes full body £115 45 minutes back, neck and shoulders £65 A healing and balancing massage using traditional massage techniques with the incorporation of smooth warmed and cooled stones for a deep yet blissfully relaxing experience. Our feet walk upon the earth and through this our spirit is connected to the universe. Enjoy a health enhancing foot massage based on pressure points used since Egyptian times. Reflexology helps to release physical and energetic blockages leaving your feet feeling amazing and your mind and body relaxed. Bespoke Warm Oil Massage Thai Foot Massage 60 minutes full body £85 45 minutes back, neck and shoulders £65 45 minutes £65 Using a blend of the purest essential oils, massage techniques are created around your needs, designed to relax the mind and relieve muscular tension. A wellness boosting foot and leg massage. Sensitive, trained hands use ancient techniques of stretching and massage working on Sen (energy) lines to promote health and ease tension. 10 COMBINING SCIENCE WITH NATURE [ comfort zone ], our Italian brand partners, represent a complete system of care for the skin, body and soul. Their exclusive collection of products and treatment rituals has been created with an unwavering commitment to finding the most powerful ingredients and delivering the most effective results through unique experiences which integrate ancient traditions with modern modalities, which touch both body and soul. smooth 11 Hydramemory Glorious Skin - 24 hour deep hydrating facial for all skins 60 minutes £85 This deeply nourishing treatment will quench every skin’s thirst thanks to skin-smoothing hyaluronic acid, baobab extract oil and trehalose which help prevent moisture loss, whilst supporting the skin’s own natural defence system. The moisture levels will be restored and you will be left with smooth and plump skin. - exfoliating and lifting 90 minutes £115 The ultimate treatment for an immediate lifting effect; this sublime facial reveals toned and radiant skin and helps to smooth fine lines and wrinkles; a must-have alternative to botox! The superior combination of alpha-hydroxy acids, vitamin C and lifting active ingredients provide a powerful treatment to reveal instantly glorious skin. Skin Resonance - for sensitive skins 60 minutes £85 A calming treatment developed to rebalance and strengthen sensitive or aggravated skins. This treatment not only cools and calms but reduces any irritation and redness within the skin. Recover Touch - anti-oxidant vitamin treatment 60 minutes £85 One of your five a day, this anti-oxidant vitamin enriched facial is ideal for all skin types to give a much-needed boost. Nourishing goji berry oil revives a dull, tired complexion, whilst also providing a powerful anti-oxidant action. Re-energising and up-lifting. Active Pureness - rebalancing and purifying treatment 60 minutes £85 An intensive and delicate facial for deep cleansing to rebalance and normalise the skin leaving it fresh and firm. Recommended for oily skin to create a luminous, smooth and uniform appearance. It maintains hydration as it purifies and regenerates. Chrono Reverser Collagen - exfoliation and anti-aging includes a collagen mask 90 minutes £115 This amazing, results driven treatment has been specifically designed to preserve and restore the youthfulness of your skin. It re-surfaces, revitalises and deeply hydrates, plumping out fine lines and leaving skin supple. The micro-circulation is awakened using alpha-hydroxy acids, while a pure collagen mask is then applied to renew elasticity for a radiantly healthy, refreshed glow. Detoxifying Mud Body Wrap 60 minutes £85 This exclusive treatment helps rid the body and its tissues of toxins, giving long lasting, visible results in the elasticity and tone of the skin. Your experience begins with gentle, alpha-hydroxy acids, body exfoliation to prepare for the active ingredients of the detoxifying and reducing mud wrap to stimulate circulation. This warming wrap alleviates muscle and joint aches and tones the skin. Body Strategist Remodeller 60 minutes £85 Banish cellulite with this intensive treatment designed to reduce adipose deposit and increase microcirculation. Commences with exfoliation to improve absorption of anticellulite products, which are then applied with a thermogenic action, stimulating microcirculation. The hot and cold effect stimulates and rejuvenates, improving skins tone and texture. A course of 6-8 is recommended for best results. D-Age Anti-Aging Body Treatment 60 minutes £85 A luxurious anti-aging body wrap designed to provide tone, elasticity and nourishment to the skin using powerful active ingredients like Kamani oil and walnut extract to protect the skin against environmental aggressions and stimulate the collagen production. The application of D-Age Body Cream will leave your skin perfectly nourished and hydrated - smooth! SKIN SCIENCE SOUL 12 “Beautiful skin is healthy skin. Healthy skin is beautiful.” Howard Murad, M.D. Created by world-renowned, award-winning dermatologist Dr. Howard Murad; Murad facials and body treatments combine unparalleled results-driven skincare with the luxurious, rejuvenating experience that only the most high performance products can deliver. With specially formulated treatments to address every skin care concern, Murad have a solution and a home care programme to leave you looking and feeling beautiful inside and out. 13 Resurgence Renewal Facial Clearly Youthful Facial 60 minutes £85 60 minutes £85 Restore a youthful, luminescent glow with Murad’s most indulgent, rejuvenating dual-mask facial! Specially formulated for menopausal or hormonal skin, this advanced treatment will leave you with a complexion that has been smoothed, softened and dramatically firmed. For those that know the skin may be affected by blemishes at any age, this treatment blends an acne fighting complex with anti-aging technology to deeply moisturise and plump the skin, tightening pores and smoothing away visible signs of aging for a youthful, flawless and perfectly clear complexion. Sun Undone Infusion Facial Blemish Control Facial 60 minutes £85 60 minutes £85 This Vitamin-C-rich facial is designed to reverse - and protect against - the signs of aging caused by environmental factors such as sun, stress and city living. Pigmentation will be lightened and clarity improved, leaving the complexion radiant, bright and beautiful in just one treatment! Designed to treat a range of complaints including severe teen acne, oily and congested skin or adult hormonal breakouts, this facial features a precise, patented formula for deep cleansing and extraction without irritation. The result is calm, clear skin with a healthy, gorgeous glow! AHA Rapid Exfoliator Facial Redness Therapy Facial 60 minutes £85 60 minutes £85 Polish, perfect and protect your skin with Murad’s patented solution for reducing fine lines and wrinkles. Ideal for all skin types, this facial features a unique formula combining moisturisers and gentle exfoliators with extracts from Asian super-fruit the Durian, to leave the complexion refreshed, refined and intensely hydrated. The perfect solution for those suffering from Rosacea-like redness or sensitivity, this gentle yet effective treatment includes two deeply soothing mask applications to repair, balance and strengthen dry, delicate skin. Redness is instantly reduced, leaving the complexion cooled and comforted. Vitamin C Body Firming Treatment 60 minutes £85 Murad’s acclaimed anti-cellulite treatment combines an indulgent massage with invigorating, luxuriously moisturising ingredients and an infusion of pure Vitamin C to brighten skin tone, minimise imperfections and intensively hydrate. Skin will be left visibly smoother and firmer after just one session! 14 Man Space Treatments designed especially for men Total Body Performance Hydra Performance Facial 90 minutes £115 60 minutes £85 Indulge in a complete back of the body deep tissue massage using powerful essential oils to reduce stress and soothe aching muscles. After the back of the body has been de stressed you will then receive a face and scalp massage to clear the mind. Perfectly restores moisture levels with the use of active ingredients; this 60 minute facial will include cleansing and exfoliation and a 20 minute scalp and face massage. Sportsman’s Full Body Massage 60 minutes £85 Effective yet relaxing massage techniques get deep into stressed muscles to ease tension and fatigue caused by over exertion. Great for all skin. Pure Performance Facial 60 minutes £85 Back Massage Treatment Removes impurities whilst rebalancing oily areas. This deep cleansing treatment leaves the skin with a perfectly matte finish. 45 minutes £65 Includes a 20 minute face and scalp massage. The treatment will commence with a back exfoliation and deep cleanse to prepare the skin for hot essential oils to melt away tension and stress using deep tissue massage techniques. Classic Manicure The Ultimate treat for hands 30 minutes £30 This manicure will include and feet filing, cuticle work, massage and a nail smoothing buff. 15 Classic Pedicure Waxing 45 minutes £45 Eyebrows 15 minutes £15 Revive tired looking feet with this uplifting pedicure. This treatment will include a foot soak, cuticle work, hard skin removal, massage and a nail smoothing buff. Back 30 minutes £30 Mama’s touch spa treatments These beautiful spa treatments have been designed for skin salvation, relaxation and the ultimate spa experience during this special time. Please note that we do not advise massage treatments during the first trimester. Gorgeous Glow Top to Toe 90 minutes £115 From the pregnancy experts at Mama Mio, a gorgeous glow pregnancy facial, which is deep cleansing, exfoliating, followed by a mind melting massage. The oxygenating mask goes to work while your feet and lower legs are treated to a mineral wrap, which is super cooling and aids circulation - sit back, relax and get ready to look and feel gorgeous. Gorgeous Glow Facial 60 minutes £85 This gorgeously glowing facial will increase your natural radiance with gentle exfoliation, relaxing head, neck and shoulder massage and an oxygenating facial mask. While the mask gets to work, legs are also treated to a mineral wrap which is super cooling and aids circulation. Mellow Mama 60 minutes £85 A completely relaxing full body massage using our safe but effective pre-natal techniques and Omega rich oils to relax those specific lower back muscles that are carrying that beautiful bump. Lighten up Legs 30 minutes £45 A mineral rich foot soak, exfoliation and massage of lower legs and feet to help with poor circulation, water retention and the tiring effects of carrying an extra load. They don’t call it maternity marathon for nothing. 16 Something Different Rasul Mud Ritual Salt Suite 45 minutes 15 minutes Maximum 2 people, £10 per person Inspired by an ancient Middle Eastern custom of herbal steam and mud bathing. Using self administered salt scrub and Dead Sea mud to detoxify the body, deeply relax the muscles and nourish the skin. This is the perfect way to relax or have fun with your partner or friends. 2 to 3 people, £30 per person 4 to 6 people, £25 per person Maximum party of 6 17 This room is gently warmed by a salt infused steam which is rich in negative ions mimicking the effect of being by the sea. Salt inhalation can help with breathing difficulties such as asthma and bronchitis and counteracts the effects of environmental pollution and stress. Both treatments are a great start prior to any of your other treatment experiences. Classic Manicure Finishing Touches 30 minutes £30 French polish (£10 supplement) The ultimate speedy treat for the best dressed hands and nails. This classic manicure provides a celebrity manicure for those who want a little luxury when time is of the essence. Luxury Manicure 60 minutes £60 French polish (£10 supplement) An award winning manicure treatment provides luxury and glamour for hands and nails that deserve only the best. This complete treatment exfoliates, nourishes and protects your hands and nails against the daily wear and tear of busy lifestyles whilst helping to improve the signs of premature aging. Waxing Individual Waxing Services from from 15 minutes £15 Waxing Packages Half leg, bikini, underarm Full leg, bikini, underarm 60 minutes £60 75 minutes £75 Tint and shaping 45 minutes £45 A speedy treat for those hard working feet! Revive tired looking feet and toes with the Custom Pedicure designed to make the best of your feet when time is of the essence. Luxury Pedicure 60 minutes £60 Test patch required at least 24 hours prior to application Eyelash or eyebrow tint Eyelash tint, eyebrow shape & tint Classic Pedicure 30 minutes £30 45 minutes £45 Make up Wedding make up on the day Wedding trial Special occasion 45 minutes £45 60 minutes £60 30 minutes £30 Tanning 40 minutes £45 A sun kissed glow at any time of the year. Includes full body exfoliation to prepare your skin for manual tan application. For best results have the treatment the day before an event. Tan is left on to develop overnight and can be showered off in the morning. You will feel like walking on air after your Pristine Pedicure. This luxury treatment is fantastic for even the most neglected of feet and will be unrecognisable after they have been sloughed, buffed, massaged and brought back to life with the wonderful restorative benefits of this pedicure. Gel Colour Upgrade 15 minutes £15 Upgrade your Classic or Luxury manicure or pedicure to include a smudge proof longer lasting colour finish. No drying time for spa goers in a hurry! Minx Nail Art Upgrade 15 minutes £15 Beautiful and tasteful nail art, choose from our wide range of Minx nail transfers for an individual look. 18 Spa Membership Spa membership combines all the benefits of an exclusive fitness club with the space, relaxation and pampering you would expect from an award-winning Spa. With a host of resort benefits, you can truly make the most of the Rockliffe Hall experience. 19 Your member benefits include > 20% discount on all Spa treatments Spa with a friend members only spa day promotion for up to four guests Guest passes available for family and friends 20% discount on all food and drink purchases made throughout the resort Special upgrade available for membership of our championship golf course 10% discount on most golf & spa shop retail purchases Access to our group exercise timetable with 7 day advance booking Sports Therapy and Remedial treatment menu Initial spa wellness health check and introduction with one-to-one personal training and programme updates at least 6 times yearly Spa Membership Prices Complimentary wellness workshop specialist talks throughout the year Twice yearly members drinks reception with spa management team For more information about golf days and membership, please contact the golf team direct on 01325 729980. Regular gym challenges and events Monthly Annual Individual £110 £1,194 Couple £195 £2,220 You can upgrade to Individual Resort membership, including both golf and spa (which may be transferred to your partner) for an additional £87/month. Infant and junior prices also available. Our Spa facilities are open Monday to Friday 7am till 10pm and Saturday and Sunday 8am till 9pm. Special hotel rate of £150 B&B per couple (Sun to Fri up to 4 times per year and subject to availability. Supplement also available for Saturdays) Complimentary hire of the Grassholme Suite for more than 50 people (exclusive hire of the Clubhouse also available subject to terms) Priority booking window and special member’s price on many social events Children may use the swimming pool from 8am till 11am and 3pm till 6.30pm. Call now on 01325 729988 for more information on membership 20 Spa Guidance We want you to enjoy your visit to the Spa Please read through the following information for helpful advice and tips on getting the best out of the experience What to Bring Double Treatment Room Spa Etiquette Always bring a swimming costume or even two if you would like a dry one to change into. We have plenty of towels and will provide a robe and slippers for every spa day and recommend keeping it dry if you are dining in it. If you are staying in the hotel you may like to come down in your robe all ready to spa. Don’t forget we also have an excellent gym and studio programme if you wish to bring along your trainers and many people bring along a good book to lose themselves in. Our double treatment room is ideal for couples or friends to share their treatment time together. Please request this service on booking if required. Our ethos is relaxation and calm. Please do not allow use of your phone or other device to negatively impact on the relaxation of other spa users. It is nice to have a bit of a catch up with friends, but we do ask that the heat treatment rooms, treatment corridor and relaxation lounge are treated as ‘whisper zones’ where we may politely ask you to keep your voice to a whisper. Age Requirements The minimum age requirement to have spa treatments is 16, but exceptions may be made when accompanied. The hydro pool and heat treatment rooms are for the use of those over 16, with children’s swim times in the main pool from 8am till 11am and 3pm till 6.30pm. Children are welcome in The Brasserie and restrictions may apply to under 11’s after 7.30pm. Please note that children must be accompanied by an adult at all times. Pregnancy We have specially designed treatments for expectant mothers and nursing mothers for this special time. Please note that some of our Spa experiences may be unsuitable during pregnancy and we do not offer massage treatments during the first trimester. 21 Cancellation Policy Please book in advance to avoid disappointment. Reservations cannot be confirmed without credit or debit card details and must be paid in full at time of booking. In the event of cancellation, a 50% refund will be offered or re-booking if available, except when the cancellation occurs less than 48 hours prior to your confirmed date of visit, in which case the full cost will be applied. Spa Therapists Please note that we have both male and female therapists. Medical Questions Regular Spa use can be extremely beneficial to your health, but it is important that you highlight any health conditions, allergies, medication or injuries that may affect your choice of Spa treatment or exercise options when making your reservation. You will be asked on arrival to complete a questionnaire on your health and lifestyle so that we can give you the best and safest possible experience. Spa Treatments We would advise you that you arrive at least 30 minutes prior to your first Spa treatment to allow sufficient time to check in, change and familiarise yourself with the Spa. As a courtesy to all our guests we do operate a prompt appointment schedule. A late arrival may mean that your treatment time is reduced. Opening Hours Monday-Friday 7am-10pm Saturday-Sunday 8am-9pm www.jigsaw-design.com I [email protected] I 0191 265 2233 I Hurworth-on-Tees Darlington County Durham DL2 2DU Reservations: +44 (0)1325 729999 Other Spa enquiries: +44 (0)1325 729988 e: [email protected] Designed and produced by Jigsaw Design Studios Ltd www.rockliffehall.com
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