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KENTUCKY - Limits per Ticket

Locates for Specific Addresses, Buildings or Lots:
NOTE: These types of locate requests would be entered as a “Street/Address” tickets and the
Address field would be left blank. All addresses, buildings or lots must be listed individually on the
ticket in the Locate field.
Multiple addresses/building/lots can be placed on one ticket as long as:
1. All addresses/buildings/lots are on the same street
2. All addresses/buildings/lots have the same Near street
3. All addresses/buildings/lots must be within 2000 feet of each other
EXAMPLE: requesting lots 1 thru 10 – the distance between lot 1 & 10 cannot be more than 2000 feet.
4. The entire area requested to be located cannot exceed a distance of 2000 feet in length.
EXAMPLE: requesting the entire properties of lots 1 thru 10. Locating the entire properties of all 10 lots cannot
exceed a distance of 2000 feet in length.
5. All addresses/building/lot numbers are typed out on the ticket.
CONSECUTIVE EXAMPLE: This is for lots 23, 24, 25, 26 and 27 Maple Rd - Locate the entire properties
NON CONSECUTIVE EXAMPLE: This is for addresses 101, 103, 105, 107 and 109 Maple Rd – Locate the
entire rear of the properties.
NOTE: If the caller has multiple addresses/buildings/lots and you come to a cross street or
intersecting road, you will need to start a new request. Tickets cannot cross over a street or alley.
NOTE: Rural Route numbers do not go in the Address field; they should be entered in the Locate
field. Add the resident name if known. Make sure to have driving instructions from an intersection to
the property in the Locate field.
 Road Frontage Locates:
When digging in an easement or right-of-way, you must use road frontage rules.
NOTE: These types of locate requests would be entered as a “Street/Address” ticket and the Address
field would be left blank.
NOTE: When requesting a road frontage ticket we must have very clear locate instructions stating where
the locate begins, what direction they are going, how far it is, and on which side of the road. If they need
a specific depth off the road into a field, you will need to state that information as well with the
appropriate dimensions.
NOTE: A ticket may have up to 2,000 feet in length (on one or both sides of the road) placed on a ticket
as long as it stays on the same street/road.
Example: Requesting one side of the road for 2000 feet going in one direction:
Example: requesting both sides of the road for 2000 feet going in one direction:
Example: requesting one side of the road, going in each direction (east/west or north/south)
NOTE: Footages do not have to be the same for each direction or on the same side of the road.
 Long Distance Locates (more than 2000 feet)
When the caller is requesting an area that exceeds 2000 feet, multiple tickets will need to be processed,
breaking each ticket down into 2000 feet increments. Follow the same Road Frontage rules.
EXAMPLE: Caller needs 1 mile of road frontage located – 3 tickets will be processed.
 Corner Properties/Large Properties:
A locate must be for a single street/road and cannot turn a corner. If the caller needs an entire property
marked (whether it has an address or not) that is touching two different roads and they need the
intersecting road located, you must submit two separate tickets. If the property is bordered by four roads
and they need all four roads or right-of-ways located, then you will need to submit four tickets. Any
mention of work being done on the Near Street requires a second ticket.
1. Properties with an Address: The first ticket for the entire property would use the property address.
Each ticket following would be a road frontage ticket starting from an intersection.
Example: 1 Creekview Ct on the corner of Scenic Trl. Requesting the entire property and both sides of Scenic Trl
Ticket 1: List at the address and to locate the entire property.
Ticket 2: List on the Near Street, locating both sides of the road from the intersection for the entire length of the
property.
2. Properties without an Address: Both tickets would be a road frontage ticket starting from an intersection
and stating a depth off the road.
Example: Empty field on the corner of Laurel Cemetery Rd and KY RT 478
Ticket 1: List on Laurel Cemetery Rd – starting from the intersection - giving distance, direction, side
of road and how far into the field, for the entire distance.
Ticket 2: List on KY RT 478 – starting from the intersection – giving distance, direction, side of road
and how far into the field, for the entire distance.
NOTE: The max you can request per ticket would be 1000 feet of road frontage and 1000 feet going
into the field, for the entire distance.

A field ticket that is requesting 2000 feet (or more) into the field
Ticket 1:
Ticket 2:
Ticket 3:
Ticket 4:

Divided Highways/ Divided Roads:
When working on a divided highway, each set of lanes would be considered a separate road. If your
caller needs a 2,000 foot distance on both sides of both sets of north/south bound or east/west
bound lanes, this would be separated into 2 tickets.
Both sides of the Divided Highway/Divided Road
Example: Locate both sides of I65N and I65S, heading north from Fern Valley Rd for 2,000 feet
Ticket 1: List on I65S - From the above intersection, locate north on both sides of the road for 2000 feet
Ticket 2: List on I65N – From the above intersection, locate north on both sides of the road for 2000 feet
One side of the Divided Highway/Divided Road
One side of the Divided Highway/Divided Road, going in opposite directions
NOTE: REMEMBER THAT THE FOOTAGE REQUESTED CANNOT EXCEED 2000 FEET

Alleys:
 If the caller is locating in an alley, and the alley IS named, you will list the named alley as the
Dig Site Street, with the nearest intersecting street listed second. In the locate instructions
give the point at which they are starting, what direction they are heading and the total
distance. This must follow the same road frontage guidelines as stated prior.
 If the caller is locating in an alley, that IS NOT named, you need to list the road that it is
considered to be off of first, with the nearest intersecting street listed second. In the locate
instructions give the information as to where the alley is in relation to the stated intersection,
the point at which they are starting, what direction they are heading and the total distance.
This must follow the same road frontage guidelines as stated prior.
Example of named alley:
Example of an unnamed alley:

Intersections:
When requesting an “Intersection” ticket, it means the excavation is at or between the four corners
of the intersection, and you are staying within 500 feet of the intersection.
NOTE: You must ask for a specific radius of the entire intersection OR a specific radius around a
corner.
NOTE: The “Intersection” selection is not to be used if the caller is starting at the intersection and
then heading down the road for any amount of footage or if they are starting at a point that is away
from the intersection. All road frontage tickets would fall under the “Street/Address” selection as this
covers both working along a street/road OR at a specific address. Choosing “Intersection” will
automatically map a 200 foot dig site at the intersection.
NOTE: The maximum that can be requested at an intersection is a 500 foot radius.
Example: Locate the entire intersection with a 200 foot radius
Example: Locate a specific corner of an intersection
Example: An Intersection that intersects the same road twice
When an intersection intersects the same road twice, the system will map both locations. Specify which
intersection needs located in the Locate Instructions and remap the intersection needed.

Railroad Tracks/Rivers/Ditches/Creeks, etc:
If requesting to locate one of the above, you list the Dig Site Type as: Street/Address, listing the road
closest to the location as the Dig Street including the Near Street and directions from the
intersection.
Example: Digging 1000 feet north and south along railroad tracks
 Fort Knox Military Base Ticket
 Portions of Fort Knox are located in 3 different counties: Meade, Hardin and Bullitt Counties
 If you find the caller has given the wrong county, you can advise them of what county you are
locating it in and ask if they can confirm that or would like for you to list it in that county.
 If they agree, be sure to state, “If you find that you are not in this county, you will need to contact
us back to process a new ticket so the correct utilities will be notified.”
 We do not process tickets for Fort Campbell Military Base. They will need to contact the TN One Call.
 Meet on Site Tickets
 A Meet on Site is when a caller request to meet the utilities on site when they mark. This is at the
callers request only.
 If the caller requests this information, type SEE REMARKS in the Ticket Header field and note in the
REMARKS: CALLER REQUESTS A MEET ON SITE
 Advise the caller that this is just a request and we cannot commit to the utilities meeting.
 If the caller requests a “Meet On Site” and does not provide locate instructions, you must advise the
caller of the following:
“This is just a request for them to meet you to discuss the area. They may require you to call back
to process a new ticket with the instructions discussed, before they will locate.”