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Question
1
Defining an Organization
Which of the following are required in order to have an organization (select all that apply)?
Multiple people
Coordinated behavior
A shared physical space
A common goal or purpose
A product that can be purchased
An official name, logo, and license
Question
2
Admin Help
Defining an Organization
True or false: Though all organizations share a common definition, they can vary greatly on
several dimensions including size, market sector, structure, and context.
True
False
Question
3
The Value of Organizational Theory
All of the following are reasons why organizational theories are important EXCEPT:
They afford perspectives beyond your own individual experience
They allow you to better understand and interpret extremely complex phenomena
They provide generalizable knowledge that can be useful in a variety of familiar and
unfamiliar contexts, rather than particular knowledge that is relevant only to a single
situation or organization
They allow you to sound smart and impressive
They can help you be a better manager
They explain everything that goes on in every organization in a way that makes things clear
and simple
Question
4
Key Components of an Organization
True or False: Participants in an organization consist only of individuals with specified roles and
responsibilities.
True
False
Question
5
Key Components of an Organization
Which of the following accurately describes social structures in an organization (select all that
apply)?
They can be formal or informal
They shape recurring patterns of interaction
They are fully captured by an organizational chart detailing each person’s job title,
superiors, and subordinates.
They can reflect deeply held cultural beliefs and understandings
Formal social structures are always more important than informal social structures when
trying to understand how organizations operate
Question
6
Key Components of an Organization
True of False: In organizational theory, an organization's technology refers only to the computers
or other machines it uses to accomplish work or turn inputs into outputs.
True
False
Question
7
Key Components of an Organization
Which of the following constitute an organization's environment (select all that apply)?
Technological surroundings
Physical surroundings
Cultural surroundings
Social surroundings
Question
8
Identify
the
Class
of
Organizational
Theory
In
questions
8-13,
you
will
be
shown
six
different
statements
about
organizations.
Each
statement
corresponds
to
one
of
the
three
classes
of
organizational
theories
(Rational,
Natural,
and
Open)
we
have
discussed
in
the
course.
For
each
of
the
six
statements,
please
identify
the
corresponding
class
of
organizational
theory.
The organization is thought to have multiple actors with potentially conflicting goals. These
actors often form emergent and organic coalitions in order to ensure the survival of the
organization.
Rational
Natural
Open
Question
9
Identify the Class of Organizational Theory
The organization is thought to function as a coherent, unitary actor.
Rational
Natural
Open
Question
10
Identify the Class of Organizational Theory
The organization is viewed as part of a broad system encompassing multiple organizations.
Rational
Natural
Open
Question
11
Identify the Class of Organizational Theory
The organization’s environment is thought to play a major role in its behavior.
Rational
Natural
Open
Question
12
Identify the Class of Organizational Theory
The organization’s environment is largely ignored when considering its behavior.
Rational
Natural
Open
Question
13
Identify the Class of Organizational Theory
Organizations are viewed less as making decisions and more as responding and adapting to
their environment.
Rational
Natural
Open
Question
14
Logic
of
Consequence
vs
Logic
of
Appropriateness
In
questions
14-17,
please
identify
whether
each
of
the
decision
justifications
provided
reflects
a
logic
of
consequence
or
a
logic
of
appropriateness
approach
to
decision
making.
“I made my choice after determining that the expected costs were outweighed by the expected
benefits.”
Logic of consequence
Logic of appropriateness
Question
15
“As a member of the military, I did what someone in the military is expected to do.”
Logic of consequence
Logic of appropriateness
Question
16
“I choose not to steal because stealing is wrong.”
Logic of consequence
Logic of appropriateness
Question
17
“I choose not to steal because the value of what I could gain from stealing is not worth the risk
of getting caught and put in jail.”
Logic of consequence
Logic of appropriateness
Question
18
Which of the following are necessary in order to make fully or ideally rational decisions (select all
that apply)?
Knowledge of all your possible actions or choices.
Knowledge of the consequences of each potential action (or at least the probability
distribution of consequences conditional on each action). In other words, you need to know
what will happen (or how likely it is that each thing that could happen, will happen) if you
make a particular choice.
Knowledge of your preferences. In other words, you need a way of ranking possible
consequences in terms of their desirability.
More time, information, and attention than most people possess in most situations.
Question
19
Bounded Rationality vs Full Rationality
Which of the following statements about boundedly-rational (or satisficing) and fully rational
decision-makers are true (select all that apply)?
Unlike a fully rational decision-maker who always considers every possible alternative, a
boundedly-rational decision-maker starts by considering a subset of alternatives.
Unlike a fully rational decision-maker who selects the best possible alternative, a
boundedly-rational decision-maker selects the first alternative he or she encounters that is
good enough.
Unlike a fully rational decision-maker, a boundedly-rational decision-maker does not employ
logic or systematic thinking.
Bounded-rationality is a more accurate description than full rationality of how people usually
make decisions.
Question
20
Logic of Consequence and Logic of Appropriateness
True or false: According to the logic of appropriateness, individuals attempt to match rules and
identities to situations in order to determine a course of action.
True
False
Question
21
Logic of Consequence and Logic of Appropriateness
True or false: Employing a logic of appropriateness rather than a logic of consequence simplifies
decision-making by reducing the amount of ambiguity and uncertainty one faces.
True
False
Question
22
Logic of Consequence and Logic of Appropriateness
True or false: The logic of appropriateness focuses on rules, traditions, and standard operating
procedures, as opposed to means-end rationality or cost-benefit analysis.
True
False
Question
23
Logic of Consequence and Logic of Appropriateness
True or false: The logic of appropriateness and the logic of consequences are equally
concerned with the expected consequences of a particular action.
True
False
Question
24
Rational Actor Model vs Organizational Process Model
Which of the following are associated with the Rational Actor Model as opposed to the
Organizational Process Model (select all that apply)?
The use of standard operating procedures
A focus on organizational routines
The evaluation of options and their consequences
The assumption that actions are taken by intentional actors for the achievement of known
goals or purposes
Tradition and heuristics
Question
25
The Bureaucratic Politics Model
Which of the following are characteristic of the Bureaucratic Politics Model (select all that
apply)?
Multiple actors with different, sometimes competing objectives
Coalitions formed through political processes
Negotiation among organization members
The use of power and points of leverage in bargaining processes that determine coalitions
and organizational action
Question
26
Organizational
Theory
and
Management
Strategy
In
questions
26-28,
please
select
the
organizational
theory
most
closely
associated
with
the
management
strategy
provided.
Management Strategy: Know what organizations are involved, what standard operating
procedures are in place, and which organizations are best suited to which problems.
Rational Actor
Organizational Process
Bureaucratic Politics
Question
27
Management Strategy: Identify key players and know their interests, points of leverage, and
weaknesses. Work relationships and allignments to your advantage.
Rational Actor
Organizational Process
Bureaucratic Politics
Question
28
Management Strategy: Know alternatives and their consequences; improve the quality of
information you receive.
Rational Actor
Organizational Process
Bureaucratic Politics
Question
29
Coalitions
True or false: A coalition consists of multiple individuals or organizations with potentially
competing or unrelated preferences
True
False
Question
30
Coalitions
True of false: A coalition is a stable and enduring arrangement, never a temporary one
True
False
Question
31
Maintaining a Coalition
Which of the following threaten a coalition (select all that apply)?
Ambiguity
Exaggerated initial support
Log-rolling
A breakdown in trust
Question
32
Why Join a Coalition?
Which of the following are reasons an individual or organization might join a coalition (select all
that apply)?
Coalition membership can provide access to desirable information
Joining a coalition (especially early) allows one to see firsthand how the coalition’s agenda
is shaped, even though one cannot influence it
Joining a coalition is a way of protecting and pursuing parochial interests
Coalition membership can send a desirable symbolic message
Question
33
Types
of
Coalition
Membership
In
questions
33-36,
please
state
wheather
each
of
the
participant
characteristics
provided
is
most
typical
of
core,
specialist,
or
peripheral
coalition
members.
Having one’s name associated with the coalition is one's primary interest
Core member
Specialist member
Peripheral member
Question
34
A high level of involvement in all issues faced by the coalition
Core member
Specialist member
Peripheral member
Question
35
An interest in coalition by-products
Core member
Specialist member
Peripheral member
Question
36
Issue honing
Core member
Specialist member
Peripheral member
Question
37
Developing and Managing a Coalition
Which of the following are challenges faced by anyone seeking to develop and manage a
coalition (select all that apply)?
Capitalizing on potential ties and exchanges before they disappear
Knowing what individuals or organizations may be interested in joining your coalition
Knowing the preferences and objectives of potential coalition members
Identifying the relevant histories and linkages of staff members
Defending against opposing coalitions who may try to attract some of your specialist or tagalong members
Question
38
Organized Anarchy
Which of the following are characteristic of an organized anarchy view of organizational
decision-making (select all that apply)?
A sense of chaos and dynamism
Easily identifiable and consistent platforms and identities
Proposed solutions that change over the course of bargaining
Problems and solutions that arrive independently and are loosely coupled
Everyone’s point of view is known and expressed, whether they happen to be present for a
particular conversation or not
Question
39
Organized Anarchy
Which of the following statements are consistent with the Garbage Can or Organized Anarchy
view of organizational decision-making (select all that apply)?
Solutions look for problems at the same time that problems look for solutions
As with the Rational Actor model, all decision alternatives are identified, their consequences
are evaluated in terms of known preferences, and the alternative that is expected to lead to
the most attractive consequence is chosen
Decision-makers, choice opportunities, problems, and solutions are connected more by
their temporal simultaneity than by their substance or content
Decision-making processes are more about meaning than consequences
Question
40
Organized Anarchy
Which of the following are true of organized anarchies (select all that apply)?
In organized anarchies with democratic access structures, every individual has access to
every choice arena.
In organized anarchies with hierarchical access structures, each individual has access to a
particular choice arena to which he or she is well-suited.
The arrival time of problems, solutions, participants, and choice arenas may be routine and
predictable.
In an organized anarchy, a choice arena may not always lead to a decision or solution.
Question
41
Managing
Organized
Anarchy
In
questions
41-44,
please
select
the
organized
anarchy
management
style
(reformer,
enthusiast,
or
pragmatist)
that
is
most
closely
associated
with
the
action
described.
Flooding a meeting with many problems so that a particular problem that you do not want to be
addressed does not get meaningfully discussed.
Reformer
Enthusiast
Pragmatist
Question
42
Appreciating digressions and impractical suggestions for the opportunity they give individuals to
work out their thoughts and to feel included.
Reformer
Enthusiast
Pragmatist
Question
43
Restricting access to a meeting so that only those who agree with you can attend.
Reformer
Enthusiast
Pragmatist
Question
44
Setting strict rules about who can attend a meeting, who can determine the agenda, and the
importance of reaching decisions that can actually be implemented in an attempt to keep
conversations on-topic and decisions actionable.
Reformer
Enthusiast
Pragmatist
Question
45
Gabage Can Theory/Organized Anarchies
Which of the following are key tenets of the Organized Anarchy view of organizational decisionmaking (select all that apply)?
Decisions occur when problems, solutions, and participants come together in a choice
arena.
Which problems, solutions, and participants happen to be in a given choice arena may be
arbitrary, rather than determined by substance or content.
In addition to problems looking for solutions, solutions also look for problems to which they
can attach themselves.
Participation in choice arenas is fluid—people come and go for reasons unrelated to the
task at hand.
Question
46
Organizational Learning
Which of the following statements about organizational learning are true (select all that apply)?
Organizational learning places greater emphasis on experiential, practical, applied
knowledge than on formal, written rules.
In the organizational learning perspective, organizations learn by encoding the lessons of
experience into organizational structures, routines, norms and beliefs.
When we talk about an organization learning, we really mean that the individuals within the
organization learn. To say that an organization learns does not make sense.
A key feature of organizational learning is the presumption that an organization can adapt
and change.
Question
47
Organizational Learning
Which of the following distinguish work practices from ostensive rules you may read in a
textbook, handbook, or manual (select all that apply)?
Practices are collaborative
Practices are shared and understood through formalisms
Practices entail improvisation and adaptation via use
Question
48
Organizational Learning
How can you encourage a learning organization (select all that apply)?
When employees try to improvise their own way of doing a task, subtly but firmly discourage
them and point them toward established rules and procedures that have been proven to
work in the past
Create opportunities for collaboration and sharing of implicit or tacit knowledge
Try to identify, store, and transfer practical knowledge through collaboration and the
creation of practitioner knowledge repositories
Question
49
Organizational Learning and Learning Curves
Which of the following statements about organizational learning curves are TRUE (select all that
apply)?
Learning curves tend to plateau eventually
If a learning curve shows progress on learning indicators or metrics, you can be confident
that the organization itself is learning
Improving personnel, routines, and technology are all potential ways of generating steeper
learning curves
Question
50
Organizational Learning, Memory, and Forgetting
Which of the following can contribute to organizational forgetting (select all that apply):
Disruptions to routines that prevent practitioners from recording and sharing what works
Lack of collaboration and communication
Having people in an organization with important practical and tacit knowledge, but not
having that knowledge written down
Personnel turnover
Question
51
Organizational Learning and Communities of Practice
Which of the following are true about communities of practice (select all that apply):
In addition to teaching their members how to do certain things, communities of practice
also teach their members how to be certain types of people. Communities of practice are
about identities as well as skills.
In a community of practice, one learns by reading and studying more than by doing.
Communities of practice can be fostered by encouraing collaboration.
Meetings in a community of practice should insist on decisions and action, rather than
sense-making or meaning-making.
Question
52
Organizational Learning and Networks of Practice
Which of the following statements about networks of practice are true?
Networks of practice address some of the shortcomings of communities of practice, such
as their homogeneity and lack of reach
Members of a network of practice may never meet in person
Members of a network of practice share identities, which facilitates communication and
knowledge transfer
Networks of practice offer as much of a sense of community as do communities of practice
Networks of practice offer more “learning about” than “learning to be”
Networks of practice render communities of practice unnecessary
Question
53
Organizational Learning, Exploration, Exploitation, and Learning Traps
Which of the following are associated with organizational exploration (select all that apply)?
Taking risks, generating variation, and seeking out new alternatives
The potential of falling into a competency trap
Refining, honing, increasing efficiency, and getting better at doing what one has done
before
An increased potential for bold innovation
An increased risk of failure
Question
54
Organizational Learning
When is an organizational learning model usually relevant (select all that apply)?
When an organization has the capacity to alter and improve its core practices
When an organization receives feedback about its performance from the environment
When members of an organization do their work independently, with little opportunity for
collaboration, communication, or knowledge transfer
When local actors are encouraged to improvise
Question
55
Identify
the
Organizational
Theory
In
questions
55-62,
please
identify
the
organizational
theory
being
described.
In this theory, there are multiple actors with inconsistent preferences and identities, none of
whom can go it alone without assistance from others.
Rational Actor (RA)
Organizational Process (OP)
Coalitions/Bureaucratic Politics (BP)
Organized Anarchies/Garbage Can (GC)
Organizational Learning (OL)
Question
56
Identify the Organizational Theory
In this theory, there is a unified actor with consistent preferences, lots of information, clear
goals, and time to calculate.
Rational Actor (RA)
Organizational Process (OP)
Coalitions/Bureaucratic Politics (BP)
Organized Anarchies/Garbage Can (GC)
Organizational Learning (OL)
Question
57
Identify the Organizational Theory
In this theory, solutions are unclear, participants turn over, and preferences/identities are
inconsistent.
Rational Actor (RA)
Organizational Process (OP)
Coalitions/Bureaucratic Politics (BP)
Organized Anarchies/Garbage Can (GC)
Organizational Learning (OL)
Question
58
Identify the Organizational Theory
In this theory, there are clear feedback loops, adaptations, memory, and support of actorexpertise/adaptations of rules to local reality.
Rational Actor (RA)
Organizational Process (OP)
Coalitions/Bureaucratic Politics (BP)
Organized Anarchies/Garbage Can (GC)
Organizational Learning (OL)
Question
59
Identify the Organizational Theory
In this theory, decisions are guided by a logic of appropriateness, matching problems to actors
who have procedures for handling those problems (routine-process focus).
Rational Actor (RA)
Organizational Process (OP)
Coalitions/Bureaucratic Politics (BP)
Organized Anarchies/Garbage Can (GC)
Organizational Learning (OL)
Question
60
Identify the Organizational Theory
This theory focuses on the players occupying various positions; their parochial interests (their
conceptions of problems and solutions); their resources (expertise, money, people) and stakes in
a game; and bargaining processes between them.
Rational Actor (RA)
Organizational Process (OP)
Coalitions/Bureaucratic Politics (BP)
Organized Anarchies/Garbage Can (GC)
Organizational Learning (OL)
Question
61
Identify the Organizational Theory
This theory focuses on choice arenas (when choice opportunities arise); the distinct and
decoupled streams of problems, solutions, and participants; and their access rules to the choice
arena.
Rational Actor (RA)
Organizational Process (OP)
Coalitions/Bureaucratic Politics (BP)
Organized Anarchies/Garbage Can (GC)
Organizational Learning (OL)
Question
62
Identify the Organizational Theory
This theory focuses on dividing up problems, coordinating/activating organizational actors who
have special capacities, Standard Operating Procedures (SOPs) for parts of problems, and
conducting sequential attention to objectives (localized searches until problems are resolved).
Action is guided by processes and available routines.
Rational Actor (RA)
Organizational Process (OP)
Coalitions/Bureaucratic Politics (BP)
Organized Anarchies/Garbage Can (GC)
Organizational Learning (OL)
Question
63
Organizational Culture
Which of the following statements about organizational culture are TRUE (select all that apply):
Examples of Google’s culture include its campus, free food, and play areas
Within an organizational culture, actors make sense of their existence according to
identities and norms that are often constructs afforded them by the organization
Organizational culture includes both normative and cognitive aspects
Organizational culture can be a tool for managerial control and influence
Question
64
Organizational Culture
Which of the following are observable features of organizational culture (select all that apply)?
Norms of communication
Style of dress
Myths and stories about an organization’s founder
The formality with which meetings are conducted
The layout of physical space
Question
65
Organizational Culture
Which of the following statements about organizational culture (according to Martin and
Meyerson) are TRUE (select all that apply)?
An integrated organizational culture is characterized by some lack of consensus between
sub-cultures, but complete consensus and consistency within sub-cultures
An integrated organizational culture is always the most preferable
An ambiguous organizational culture is characterized by lack of consensus and clarity
about how to implement things and what things mean
Question
66
Organizational Culture
Which of the following statements about organizational culture are TRUE (select all that apply)?
An integrated organizational culture is always best.
A differentiated organizational culture is always best.
An ambiguous organizational culture is always best.
An integrated organizational culture is always better than an ambiguous organizational
culture.
The best kind of organizational culture for an organization depends on the type of
organization and its particular circumstances.
Question
67
Engineering Organizational Culture
True or false: An organizational self gets displayed through behavior in meetings and
presentations, as well as in more informal settings such as lunch.
True
False
Question
68
Engineering Organizational Culture
True or false: An organizational self gets displayed through artifacts such as desk paraphernalia
and clothing.
True
False
Question
69
Engineering Organizational Culture
Which of the following are ways to preserve an authentic, individual self admist a strong
organizational culture (select all that apply)?
Adamantly protect non-work time
Limit your emotional involvement with work
Invest all your time and energy in your organization
Define your authentic self by non-work interests and identities, such as runner or chef
Question
70
Resource Dependence Theory
Which of the following statements about Resource Dependence Theory (RDT) are TRUE (select
all that apply)?
RDT does not really consider an organization’s environment
RDT takes an Open Systems perspective on organizations
Coalition Theory and RDT are both exchange theories that focus on individuals as the unit
of analysis
RDT is more concerned with standard operating procedures than with individual sensemaking or meaning
Question
71
Resource Dependence Theory
Which of the following statements are consistent with Resource Dependence Theory (RDT)
(select all that apply)?
Two critical questions for understanding an organization’s behavior are, “What are the key
resources in an organization’s environment?” and “Who controls those resources?”
An organization’s structure and behavior will be heavily determined by its environment.
Ambiguity and dependence can be desirable for the organization.
An organization’s goals will be contingent on its dependence relations.
Question
72
Resource Dependence Theory
Which of the following statements about buffering strategies are TRUE (select all that apply)?
Storing extra inputs in an organization for times when they are less available in the
environment is an example of stockpiling.
Forecasting involves anticipating and preparing for upcoming changes in the environment.
Adjusting scale or downsizing involves changing the nature of an organization’s technical
core in order to meet environmental constraints.
Question
73
Resource Dependence Theory
Which of the following statements about bridging strategies are TRUE (select all that apply)?
The goal of bridging strategies is to shape dependence relations in the environment.
Pooling and merging are more involved bridging efforts than are negotiating and
exchanging.
A joint venture is an example of the bridging strategy known as exchanging.
A firm taking over one of its competitors is an example of horizontal merging.
Question
74
Resource Dependence Theory
Which of the following are critiques of Resource Dependence Theory (RDT) (select all that
apply)?
RDT assumes that all organizations are more or less similar, whereas in reality some
organizations may be more about identity and matching than resource dependence.
RDT assumes that a resource’s value is known, but sometimes a resource’s value is
unclear.
RDT places too much emphasis on organizational culture
RDT focuses on pairwise relationships between firms, and fails to consider the environment
as a larger network of interconnected organizations.
Question
75
Network Analysis of Organizations
Which of the following statements are true (select all that apply)?
Social embeddedness is the idea that actions are unfettered by social context.
Social embeddedness is the idea that actions are socially determined and devoid of choice.
Social embeddedness is the idea that, within social structures, actors decide and act in
intentional ways.
An organization’s opportunities and constraints depend on the form or overall pattern of the
network to which it belongs, as well as its location or position within that network.
Question
76
Network Analysis of Organizations
Network analysts are concerned with which of the following (select all that apply)?
Determining a network’s boundaries.
Determining where a network begins and ends.
Determining when a network begins and ends.
Determining where and when important relationships occur.
Determining whether the most relevant types of behaviors are connected to observed
relations or perceived relations.
Question
77
Network Analysis of Organizations
True or false: In Network Analysis, "propinquity" is the idea that similarity breeds ties.
True
False
Question
78
Network Analysis of Organizations
True or false: In Network Analysis, "homophily" is the idea that similarity breeds ties.
True
False
Question
79
Network Analysis of Organizations
True or false: In Network Analysis, "reciprocity" is the idea that proximity breeds ties.
True
False
Question
80
Network Analysis of Organizations
Which of the following statements about networks are true (select all that apply)?
Infrequent interaction between acquaintances is an example of strong network ties.
Weak network ties have bonding capital.
Weak network ties have bridging capital.
Being a central actor in a network usually has certain advantages.
A member of a network can be central because it is prominent (has many ties) or because
it is a key mediator (bridges different parts of the network structure).
At any one time, people and organizations can be embedded in multiple networks and
positions.
Question
81
Peer Influence and Network Formation
Which of the following statements about peer influence are true (select all that apply)?
Peer influence refers to how relations influence behavior.
According to peer influence, the people we associate with affect us; they lead us to act in
ways we wouldn’t otherwise act.
Work on peer influence has shown that weak ties diffuse attitudes and behaviors better
than strong ties, both within an organization and between organizations.
"The Strength of Weak Ties" refers to the idea that weak ties often bridge groups and bring
people into contact with new information they might not otherwise access.
Question
82
Peer Influence and Network Formation
Which of the following statements about network patterns are true (select all that apply)?
Because all network patterns arise from the same tie mechanisms (e.g., propinquity,
homophily, reciprocity), they all look more or less the same.
Different tie mechanisms usually correspond to different network patterns.
Organizational contexts can amplify or dampen the salience of different tie mechanisms.
Question
83
Network Forms of Organization
Which of the following statements about the social network perspective and Resource
Dependence Theory are true (select all that apply)?
Resource Dependence Theory is more ego-centric, whereas the social network
perspective is more socio-centric.
Using the analogy of a traffic jam, Resource Dependence Theory is like looking out from
your car at the other cars around you, whereas the social network perspecitve is like
looking down at the traffic jam from a helicopter.
The social network perspective looks primarily at dyadic exchanges with the focal
organization and tends to ignore indirect ties beyond the focal firm.
Question
84
Network Forms of Organization
True or false: The network form of organization is distinct from both the market and hierarchical
forms of organization.
True
False
Question
85
Network Forms of Organization
The modular response network form of organization is best at…
Solving ambiguous problems that need innovative solutions
Solving familiar problems with known responses
Solving complex problems where components are known but the sequence of the solution
is not
Question
86
Network Forms of Organization
The customized response network form of organization is best at…
Solving ambiguous problems that need innovative solutions
Solving familiar problems with known responses
Solving complex problems where components are known but the sequence of the solution
is not
Question
87
Network Forms of Organization
The routine response network form of organization is best at…
Solving ambiguous problems that need innovative solutions
Solving familiar problems with known responses
Solving complex problems where components are known but the sequence of the solution
is not
Question
88
Networks Forms of Organization
Which of the following are reasons that network forms arise (select all that apply)?
Modern technology makes partnering easier and more feasible.
Organizations want to remain wholly independent.
An organization lacks a specific capacity, so it connects with another organization that can
do the work on its behalf.
Clients want integrated services, rather than services from multiple, disconnected
organizations.
Question
89
Network Forms of Organization
Which of the following statements about the network form of organization are true (select all that
apply)?
Network organization can facilitate experimentation with different alternatives for service
provision.
Network organization can help an organization focus on its technical core.
Network organization can allow for greater responsiveness to citizens and consumers.
Trust and intense competition are key to building good partnerships.
Question
90
Network Forms of Organization
Which of the following are keys to successfully managing a network of organizations (select all
that apply)?
Develop a strong culture with shared goals and values in order to unite member
organizations.
Keep performance data private in order to avoid envy, competition, or assigning blame
among member organizations.
Choose partners carefully, making sure to avoid competition between network members.
Build trust
Question
91
Neoinstitutional Theory and Organizational Legitimacy
Which of the following statements about Regulatory Institutions are true (select all that apply)?
Regulatory institutions influence organizational behavior through shared, informal guidelines
about what actions are appropriate and how one should and should not behave.
Regulatory institutions constrain organizational behavior through explicit rules, laws, and
incentives.
Regulatory institutions are taken-for-granted behaviors and routines that are deeply
ingrained. Because of regulatory institutions, alternative ways of doing things are often
inconceivable.
Regulatory institutions are one way of controlling an organization’s behavior and rendering
it into scripted forms that are deemed legitimate and ideal.
Question
92
Institutions and Organizational Legitimacy
Which of the following statements best describe Neoinstitutional Theory, as opposed to
Resource Dependence Theory (select all that apply)?
Organizations change as managers attempt to minimize their dependence on other
organizations and their resources.
Organizational fields are the primary unity of analysis.
Legitimacy is critical for organizational survival.
Resources are critical for organizational survival.
Organizations in a given field will tend to look increasingly similar as rational myths spread.
Question
93
Neoinstitutional Theory and Application
True or false: Rationalized myths are institutional rules that organizations incorporate (often
ceremonially) into their formal structure because they are believed to be rational.
True
False
Question
94
Neoinstitutional Theory and Application
True or false: Adopting a rationalized myth or following an organizational script may confer
legitimacy upon an organization, even when it is unclear whether adopting the myth or following
the script actually improves an organization’s efficiency or technical performance.
True
False
Question
95
Neoinstitutional Theory and Application
Which of the following statements about decoupling are true (select all that apply)?
Decoupling refers to the disconnect between more formal, symbolic appearances and
more practical, day-to-day operations.
Decoupling rarely occurs in organizations.
Decoupling enables an organization to respond to inconsistent institutional pressures.
Decoupling protects or buffers the formal structure of an organization from the uncertainties
and ambiguities of the technical core.
Question
96
Neoinstitutional Theory and Application
Which of the following best describes the idea of mimetic isomorphism?
Organizations in a given field increasingly resemble each other because of the pressures
exerted by societal expectations and by other organizations that control critical resources.
When faced with ambiguity about how to behave, organizations model themselves on other
organizations that appear legitimate and successful. As a result, organizations tend to
resemble each other.
Organizations in a given field resemble each other because they are adhering to the same
professional norms and codes.
Question
97
Population Ecology
True or false: In Population Ecology, a population is a class of organizations facing similar
envionrmental vulnerabilities and sharing the same internal form or technical core.
True
False
Question
98
Population Ecology
True or false: Populations of organizations occupy the same niche to the extent that they depend
on the same environmental resources.
True
False
Question
99
Population Ecology
Which of the following statements are consistent with Resource Partitioning Theory (select all
that apply)?
Competition among large generalist organizations frees resources at the periphery that can
be used by small specialist firms.
Specialist firms tend to be smaller and more flexible, making it easier for them to customize
their products.
Question
100
Identify
the
Organizational
Theory
In
questions
100-104,
please
select
the
appropriate
organizational
theory
or
theories.
Which of the following organizational theories focus on an organization's environment (select all
that apply)?
Resource Dependence Theory (RDT)
Neoinstitutional Theory
Rational Actor (RA)
Organizational Process (OP)
Question
101
Identify the Organizational Theory
Which of the following organizational theories focus on individuals (as opposed to organizations)
as the primary unit of analysis (select all that apply)?
Resource Dependence Theory (RDT)
Neoinstitutional Theory
Rational Actor (RA)
Organized Anarchies/ Garbage Can (GC)
Question
102
Identify the Organizational Theory
Which of the following organizational theories focus on a decision or choice (select all that
apply)?
Network Organization
Neoinstitutional Theory
Rational Actor (RA)
Organized Anarchies/ Garbage Can (GC)
Organizational Culture
Question
103
Identify the Organizational Theory
Which of the following organizational theories focus on an organization's internal adaptation, as
opposed to its external adaptation to the environment (select all that apply)?
Resource Dependence Theory (RDT)
Neoinstitutional Theory
Organizational Learning (OL)
Question
104
Identify the Organizational Theory
Which of the following organizational theories focus on an organization's survival as the primary
goal (select all that apply)?
Resource Dependence Theory (RDT)
Neoinstitutional Theory
Rational Actor (RA)
Organizational Culture
Coalitions/ Bureaucratic Politics (BP)
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