Information for First Time Users Please read completely before use! Step #1 Spa Marvel® Cleanser application directions Spa Marvel® Cleanser is a fast-acting proprietary cleanser that penetrates deep inside your spa’s plumbing and equipment, removing organic, mineral and chemical contaminants. In brand new spas, Spa Marvel® Cleanser removes residues leftover from the manufacturing process. • Remove filters. • Add one bottle of Spa Marvel® Cleanser into existing water. Run jets on high for at least 1 hour and then allow to circulate for 23 hours. Drain, flush, clean and thoroughly rinse the tub. Repeat before every drain and refill. • Do not use the spa during the cleansing process. • Clean both sides of the spa cover. If the cover is cracked or torn, we recommend it be replaced. The inside of spa covers have been known to harbour mould and bacteria, all of which drip from condensation through the cover back into the spa water. Step #2 Spa Marvel® Water Treatment application directions • Replace the filters with new or PROPERLY cleaned filters (using a product such as Spa Marvel® Filter Cleaner). Most spa manufacturers recommend replacing cartridge filters annually. • Refill the spa. • Add one bottle of Spa Marvel® Water Treatment for up to 2000 litres (500 gallons) of spa water and heat to desired temperature. (In a new spa, add one half bottle and the other half in six weeks.) • Balance alkalinity (80-120) and then pH (7.2-8.2) if necessary. • Allow spa water to circulate a minimum of 6 hours per day, and even longer if possible. • Properly clean the filters weekly or as needed using a product such as Spa Marvel® Filter Cleaner. • One bottle of Spa Marvel® lasts up to three months. When the water starts to lose its ‘silky’ feeling, or in three months, add another bottle of Spa Marvel® to the spa water. • We recommend draining and replacing the spa water at least once every year. • Spa Marvel® is not a sanitizer. The Spa Marvel Company Inc. recommends that you follow spa water treatment as per local regulatory agency guidelines and use sanitizer as required. Tips • Shower First: Showering will reduce the introduction of dirt, oils, hair products, deodorants, makeup, perfume etc. to the spa. • Keep the Air On: Spa Marvel® works better with air in the water. Leave the air intakes “open” between uses to maximize Spa Marvel’s effects. It is better if you can point the jets upwards to increase water agitation when you are not in the spa. • Clean Your Filters: The Spa Marvel® system relies heavily on filtration. Regular and proper cleaning of the spa’s filters using a product such as Spa Marvel® Filter Cleaner are pivotal to the success of using Spa Marvel®. • Maintain Water Level: Water should be at least 7 ½ centimetres (3 inches) above filter intake. Low water levels will lead to cloudy water. • Avoid Detergents: Bathing suits and clothing will retain detergent left over from laundering. This detergent will dissolve in the water and create foam. To prevent this, wash bathing attire in water without any detergent to ensure it is free of detergent. Alternatively, don’t wear any clothing into the spa. • Increase Circulation. Too little circulation may lead to water quality issues. Your Questions Answered... Spa Marvel® users should expect to enjoy clear, odour free water at all times. On very rare occasions, some users have occasionally experienced less than perfect water. Here are answers to those infrequently asked questions: Foamy Water? Almost always caused by the introduction of soaps to the spa. Clean filters, increased circulation and time will usually correct foam problems. Shower before using the spa; ensure that there are no detergents entering the spa from hair, skin, bathing suits, clothing etc. Some filter cleaning products will cause foaminess. Ensure that the filters are thoroughly rinsed after cleaning, before reinstalling. Ask About The All-In-One Natural Hot Tub Treatment™ Film on Spa Walls? Spa Marvel® contains positively charged ions and your spa surface has a negative charge. Occasionally a bond between these two charges will occur resulting in a slight film that may develop on the spa walls. Simply wipe the surface with your hand or a cloth (rinsed well to remove any existing detergents) to break this bond. The bonding also creates a natural lubricant that allows your spa’s mechanical components and heaters to work better. Musty Odour? Musty odours are typically a result of contaminants that have accumulated in the spa’s filters or are caused by musty water that drips from the spa cover back into the tub. Properly clean filters using a product such as Spa Marvel® Filter Cleaner, and clean the spa cover. If odour persists, shock water with a non-chlorine shock. Seaweed/Pond Odour? Caused by the development of algae in the spa. Shock the water with 30 grams (2 tablespoons) of chlorine. Cloudy or Discoloured Water? Occasionally Spa Marvel® Cleanser has not completely removed all contaminants from the plumbing of the spa. Spa Marvel® Water Treatment will, over a period of time, loosen these contaminants causing them to be released into the spa water. You will now experience better efficiency and longer life from the heater and stronger circulation from the jets, but consequently, as the contaminants are released into the spa water you may experience a combination of cloudy or discoloured water, major changes in pH or an odour. In brand new spas these conditions may occur as the spa off-gasses and Spa Marvel® removes other contaminants leftover from the manufacturing process. To correct this, PROPERLY clean filter with a product such as Spa Marvel® Filter Cleaner. Shock spa with a non-chlorine shock. Increase filtration cycle – Increase sanitizer level – Check alkalinity (80 – 120), and pH (7.2 – 8.2) and manually adjust if necessary, alkalinity first, then pH. Allow 24 hours for these steps to work, then re-clean filter. Greenish Tint? This is generally related to a copper and/or iron condition in your spa and/or water. Shock the spa with 30 grams (2 tablespoons) of chlorine. Multiple treatments may be required. Ensure that filters are kept clean. There are products available through your spa store that aid in removing metals from the water. Still Need Help? At The Spa Marvel Company your satisfaction is our #1 priority. Our expert staff is available to assist you with any questions, concerns or difficulties that you may have or experience. Email us at [email protected] or telephone us at 1-888-400-1SPA (1772). SPA ® What’s in your hot tub? Spa Marvel® is a unique formula- tion of natural enzymes, minerals and plant extracts and contains no harsh chemicals. With Spa Marvel® Hot Tub Water Treatment your water will be softer, clearer, with no odours, no foam and no irritation to the eyes and skin. Made with natural compounds that contain skin conditioning properties, Spa Marvel® leaves skin feeling soft and moisturized even after frequent spa and hot tub use. “Spa Marvel® is excellent. It eliminates the hassle of using chemicals every day. We just pour one bottle in and enjoy our spa. The best thing is that it virtually eliminates foaming, chemical smells and harshness. To me, Spa Marvel® means crystal clean, care free water.” “We have enjoyed indoor pools and hot tubs for some 35 years. Little did we realize how much better our experience could be by using Spa Marvel®, what with no constant battles with pH, no strong odours, no odours of chlorine and no bleached bathing outfits. We would happily recommend this product anywhere, anytime, to anyone.” Your Authorized Retailer is: “We would like to say a word of THANKS for introducing us to Spa Marvel®. We have been using Spa Marvel® for approximately one year and we find it just wonderful. We no longer have the chemical odour within our home, nor do we and our children experience skin irritations, burning eyes, choking from odour and our daughter can enjoy the tub without getting spots/rashes on her skin. Maintenance is much easier and simpler. We no longer need to drain the water from our tub every two months. With Spa Marvel®, we only need to drain and thoroughly clean our tub once a year. Spa Marvel® has made ‘hot tubbing’ enjoyable and virtually maintenance free.” “It is nice not to have chemicals soaking on our skin and there is no chlorine or bromine smell to put up with. We don’t have the constant maintenance of monitoring the pH and alkalinity levels. Furthermore, I pay good money for highlights in my hair and this product doesn’t damage my hair at all. And not only am I impressed with your product, your support is even more impressive. I love it!” For product support, water quality questions, or to find the nearest retailer, please contact The Spa Marvel Company Inc. www.spamarvel.com [email protected] 1-888-400-1SPA (1772) Satisfaction Guaranteed or Money Refunded Spa Marvel® can replace or greatly reduce your need for the vast majority of spa-care chemicals. • No more itching, rashes or coughing. • No more odour. • No more scum lines. • No more chemical hassles. • Gentle to skin, hair and bathing attire. • Helps to maintain pH and alkalinity. • 100% guaranteed! • Conditions water for sensitive skin. • Drain your spa only once a year. • Moisturizes your skin naturally. • Water so soft and clean you won’t feel the need to shower after using your spa. • One bottle of Spa Marvel® lasts up to three months. SPA ® What’s in your hot tub? © 2010 The Spa Marvel Company Inc.
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