1. business and industrial
2. business operations
3. business plans

General Sessions
Tuesday, August 4
Opening Session
LeadingAge Update
Steve Fleming, Secretary, LeadingAge Board of Directors; President and CEO, Well-Spring
Would you like to know more about priorities of LeadingAge? Here’s your chance! Steve is
the Secretary on the national LeadingAge Board of Directors and has been an active member
of LeadingAge for many years. He currently serves and President and CEO of Well-Spring in
Greensboro, NC. He will provide an update on legislative issues, 2015 priorities and the CEO
search to replace Larry Minnix.
Wednesday, August 5
General Session
Be the Voice of Authentic Leadership
Lori Weir, Relationship Architects
Strong leadership in your community is a cornerstone for solid results.
By playing to the innate
strengths of employees & caregivers, you can develop a team that supports the culture & mission of
your community. This shift from employee deficits to employee strengths can boost results,
engagement & leadership skills throughout your entire team.
Awards Luncheon
Wednesday, August 5
Join us in honoring individuals, organizations, and initiatives which affirm
excellence, leadership, innovation, and service. Awards are intended to
shine light on accomplishments and to celebrate models of excellence that
can serve as inspiration for even greater accomplishment.
2015
Awards Program
General Information
Hotel
A block of rooms is being held for conference participants at the Franklin Marriott Cool Springs Hotel. Please call the Marriott
directly at 800-228-9290 and be sure to request the LeadingAge Tennessee conference room rate of $149. The deadline for
hotel reservations is July 13, 2015. Note: Hotel reservations received after the deadline will be accepted based on availability at
the standard room rates.
Franklin Marriott Cool Springs
700 Cool Springs Boulevard
Franklin, TN 37067
Ph. 800-228-9290
Registration
Registration may be completed online at www.leadingagetennessee.org. Alternatively, the registration form provided in this
booklet may be completed and returned with check payable to LeadingAge Tennessee and mailed to 2205 Hancock Drive,
Austin, TX 78756. Please do not email registration forms. The registration deadline is July 24, 2015. For more information
regarding registration please contact Kayse Martin at (615) 429-3927.
Continuing Education Credit
LeadingAge Tennessee has applied for a total of 15.0 hours of continuing education clock hours by NAB/NCERS for the
preconference workshop and all sessions. Each educational session will be applied for separately. Participants must stay for the
entire session to receive credit.
Cancellation Policy
Written requests for cancellation must be received at the LeadingAge Tennessee Office via Kayse Martin at
[email protected] no later than July 17, 2015. All cancellations received prior to July 17, 2015 will be
refunded less a $50.00 administrative fee. All cancellations received after July 17, 2015 will be non-refundable. Substitutions
are encouraged.
Special Requests
Participants needing special assistance, including dietary restrictions, should contact Kayse Martin at
[email protected].
Conference Attire
Attire for the conference is business casual and dressing in layers is recommended for varying temperatures in meeting rooms.
Please inform session moderators if adjustments need to be made to the sound, lighting, or temperature for your comfort.
Franklin Marriott Cool Springs
GENERAL SESSIONS
AND POWER LUNCHES
REGISTRATION COUNTER
Schedule of Events
All events take place in Marriott
Monday – August 3, 2015
Time
Location
10:00am - 11:30am
3:00pm - 6:00pm
Registration Alcove
Carolyn Neil, Your Elder Advocates; Monica Franklin, Tennessee Elder
Law; Suzie Styles, Your Elder Advocates
(Lunch will be served)
11:00am-4:00pm
Franklin
Board Meeting
3:30pm -5:30pm
Clydesdale
Welcome Reception
5:30pm - 7:00pm
Williamson
Early Bird Registration
Pre-Conference: Navigating the PAE Maze
Tuesday – August 4, 2015
Time
Location
Registration
7:30am - 9:30am
Registration Alcove
Continental Breakfast
7:30am-8:30am
Foyer
LeadingAge Update
Steve Fleming, Secretary, LeadingAge Board of Directors
8:00am -9:30am
Champion Ballroom 6
Vendor Move-In
8:30am – 12:00pm
Champion Ballroom 7-10
10:00am – 11:00am
Saddlebread
10:00am – 11:00am
Highland
10:00am – 11:00am
Morgan
Opening Session
Concurrent Session 1A
Leadership /Administrator Track
HIPAA/HITECH Privacy and Security Compliance in a
LTPAC Environment – What You Need to Know
John DiMaggio, Blue Orange Compliance
Minton Mayor, Wiseman Ashworth Law Group, PLC
Concurrent Session 1B
Finance /MarketingTrack
Best Practices for Early Stage Project Planning
Mario Mckenzie and Jeremy Hicks, CliftonLarsonAllen LLP
Concurrent Session 1C
Clinical Track
Restraint Reduction and Wheelchair Repositioning
Julie Clark, QSource
Tuesday – August 4, 2015 (con’t)
Concurrent Session 2A
Leadership/Administrator Track
Recent Developments of Director Liability Law for
Nonprofits, New OIG Regulations and the Impact Re:
Lemington Home for the Aged
Time
Location
11:15am - 12:15pm
Saddlebread
11:15am - 12:15pm
Highland
11:15pm - 12:15pm
Morgan
12:30pm – 2:30pm
Champion Ballroom 7-10
2:30pm – 4:00pm
Champion Ballroom 6
4:15pm - 5:15pm
Champion Ballroom 6
4:15pm - 5:15pm
Champion Ballroom 7
Minton Mayer, Wiseman Ashworth Memphis Jewish Home; Howard
Hayden, Wiseman Ashworth Law Group and Memphis Jewish Home
Concurrent Session 2B
Finance/MarketingTrack
Your Brand is More Than a Logo
Angela Hamilton, Anstey Hodge Senior
Concurrent Session 2C
Clinical Track
Art Therapy
Terri Miller, TriStar Centennial Parthenon Pavilion
Trade Show and Lunch
Concurrent Session 3
All Tracks
Complaints are Gifts: Complaint Management
Donna Drehmann, ListenLearnLive
Concurrent Session 4
All Tracks
Compassion Fatigue
Rob Fitzpatrick, The Refuge Center for Counseling
CEO/Business Member Roundtable
Wednesday – August 5, 2015
Continental Breakfast
Time
Location
8:00am - 9:00am
Foyer
8:30am - 10:00am
Champion Ballroom 6
10:15am - 11:45am
Champion Ballroom 7-10
LeadingAge Tennessee 2015 Awards Luncheon
12:00pm - 1:30pm
Champion Ballroom 6
Concurrent Session 6
All Tracks
Are you prepared? (The impact of ACA and Other
Regulations on Your Budget, Plan Design and Employees)
2:00pm - 4:00pm
Champion Ballroom 7-10
General Session
The Voice of Authentic Leadership
Lori Weir, Relationship Architects
Concurrent Session 5
All Tracks
Public Policy Panel
Mike Brent, Bradley Arant Boult Cummings;
Anne Carr, Smith Harris & Carr; Patti Killingsworth, Bureau of TennCare
Jennifer Kinley, TIS Insurance Benefits
Session Descriptions
Monday – August 3, 2015
11:00am – 4:00pm
PRE-CONFERENCE: PAE
4.00 CEU
Navigating the PAE Maze
This pre-conference workshop will focus on
the basic elements for the PAE Appeal
Process, steps to appeal a denial & specific
tools to fulfill documentation requirements.
This workshop will walk through detailed
case studies and identify ways to prevent the
PAE process in your community and will
address the various impacts that reach far
beyond skilled care into other areas of the
senior healthcare continuum.
Carolyn Neil and Suzie Styles, Your Elder
Advocates; Monica Franklin, Partner, Tennessee
Elder Law
Tuesday – August 4, 2015
9:00am-10:30am
GENERAL SESSION
1.50 CEUs
LeadingAge Update
Steve Fleming, Secretary, LeadingAge Board of
Directors; President and CEO, Well-Spring
Come hear an update regarding national issues,
2015 priorities, and the CEO search. An update
regarding state priorities will also be provided.
10:00am–11:00am
CONCURRENT SESSIONS (1A, 1B, 1C)
1.00 CEU
Concurrent 1A – Leadership/Administrator
HIPAA/HITECH
Privacy
and
Security
Compliance in LTPAC Environment-What
You Need to Know
Privacy and Security of patient data is
becoming even more of an issue as security
breaches are often a daily news item and the
upcoming Office for Civil Rights audits will
include LTPAC organizations. In addition,
LTPAC
organizations
are
increasingly
exchanging electronic information with
hospitals, physicians and business associates.
This session will provide attendees with the
facts surrounding privacy, security and
breach laws, and how to operate securely
and meet regulations.
Minton P. Mayer, Wiseman Ashworth Law Group,
PLC; John DiMaggio, Blue Orange Compliance
Concurrent 1B – Finance/Marketing
Best Practices for Early Project Planning
Using recent engagements as experiences, we
will convey the best governance and riskmanagement approaches to successful project
planning. The presentation will cover:
• Assessing current financial strengths and
risks
• Setting financial targets
• Using conservative assumptions for the
operations and funding of the project
• Using specialists (e.g. architects,
engineers, market consultants,
contractors, etc.)
• Estimating how long planning can take
Mario Mckenzie and Jeremy Hicks,
CliftonLarsonAllen LLP
Concurrent 1C – Clinical
Restraint
Reduction
and
Wheelchair
Repositioning
This session will focus on solutions for
wheelchair repositioning and identify the 3
main anatomical areas to measure. You’ll
discover the various reasons for impaired
postures with geriatric residents and identify
the best equipment for support & comfort.
Julie Clark, Quality Improvement Specialist,
QSource
11:15am-12:15pm
CONCURRENT SESSIONS (2A, 2B, 2C)
1.00 CEU
Concurrent 2A – Leadership/Administrator
Recent Developments of Director Liability
Law for Nonprofits, New OIG Regulations
and the Impact Re: Lemington Home for the
Aged
On April 20, 2015 the United States
Department of Health and Human Services
(HHS) Office of the Inspector General (OIG)
issued guidance aimed at the governing
boards of healthcare entities. The guidance—
issued in conjunction with associations of
healthcare
auditors,
attorneys
and
compliance professionals—aims to inform
healthcare boards regarding their oversight
duties. Boards and board members should
understand that OIG is expecting them to
play integral and active roles in their
organization’s compliance. Boards cannot
rely on upper management for compliance,
but must be prepared to create structures in
which the individuals responsible for
compliance and related areas have direct and
open contact with their respective boards.
Minton Mayer, Wiseman Ashworth Memphis
Jewish Home; Howard Hayden, Wiseman
Ashworth Law Group and Memphis Jewish
Home
Concurrent 2B – Finance/Marketing
Your Brand is More Than a Logo
So often times, communities and companies
think that rebranding solely means changing
the logo and the colors you use. Your true
brand is so much more than that. Your brand
is truly the essence of who you are and what
you promise and deliver to your consumers.
With this presentation we will talk about how
to find your true brand essence and how that
manifests itself into your logo, tagline and
collaterals. We will explore words that are
standard in today’s senior living brands
(CCRC, retirement, home, manor) and why it
is time for a change. We will also share
examples from Nordstrom, Southwest, Subaru
and others about how they fulfill their brand
promise every day through traditional forms
of media as well as social media.
Angela Hamilton, Executive Vice President,
Antsey Hodge Senior
Concurrent 2C – Clinical
Art Therapy
Attendees will walk through the effect of art
therapy on the cognitive function of dementia
residents & hear specific case study outcomes
from dementia residents & their families.
Through this hands-on session, attendees will
identify tools to implement an art therapy
program in your facility.
Terri Giller, TriStar Centennial Parthenon
Pavilion
2:30pm-4:00pm
CONCURRENT SESSION 3
1.50 CEU
Concurrent 3 – All Tracks
Complaints are Gifts:
Complaint Management
Help your company or community grow by
listening to your customers and optimizing
their experience. During this session, you will
find the best ways to deal with those not-sopositive comments from residents & families
and turn them into loyal customers for life!
Donna Drehmann, ListenLearnLive
4:15pm-5:15pm
CONCURRENT SESSION 4
1.00 CEU
10:15am-11:45am
CONCURRENT SESSION 5
1.50 CEU
Concurrent 4 – All Tracks
Compassion Fatigue
The emotional strain of caring for aging adults
& residents living with dementia can be
overwhelming. This session will address the
symptoms of compassion fatigue, how to
identify it with your caregivers, and best
practices for prevention.
Rob Fitzpatrick, The Refuge Center for
Counseling
Concurrent 5 – All Tracks
Public Policy Panel
Hear updates on current policy, regulatory &
legislative issues facing Tennessee aging
services providers. Learn more about how
these issues affect direct care & service to
your residents and their families
Mike Brent, Bradley Arant Boult Cummings;
Anne Carr, Smith Harris & Carr; Patti
Killingsworth, Bureau of TennCare
Wednesday – August 5, 2015
8:30am-10:00am
GENERAL SESSION
1.50 CEUs
Be the Voice of Authentic Leadership
Lori Weir, President and Founder,
Relationship Architects
Strong leadership in your community is a
cornerstone for solid results. By playing to the
innate strengths of employees & caregivers, you
can develop a team that supports the culture &
mission of your community. This shift from
employee deficits to employee strengths can
boost results, engagement & leadership skills
throughout your entire team.
2:00pm-4:00pm
CONCURRENT SESSION 6
1.50 CEU
Concurrent 6 – All Tracks
Are You Prepared? (The Impact of ACA and
Other Regulations on Your Budget, Plan
Design and Employees)
If you are like every average American, you
only know what you hear about “ACA” in the
news. Let us shed some light on the true
impact of the Affordable Care Act as well as
other regulations like DOMA and same-sex
marriage, which impact your employees,
plans and budget! 2015 and 2016 are
monumental years in implementing the
Affordable Care Act for Employers.
Understanding
reporting
and
benefit
requirements, plan design strategies and costs
are key to minimizing the impact to your
bottom line!
Jennifer Kinley, TIS Insurance Benefits
Registration Information
2 Ways to Register by July 24, 2015
1. Online by entering your information with credit card via our Web site: www.LeadingAgeTN.org.
2 . M ail your registration form with a check to LeadingAge TN, 2205 Hancock Drive, Austin, TX 78756.
Please do not email registration forms.
STEP 1: Contact I nformation
Attendee First and Last Name & Title:
Organization:
Mailing Address:
City:
Telephone: (
State:
)
Fax: (
Zip Code:
)
EMAIL:
STEP 2: Please check the following if they apply.
(Al l inc lude d with full r egistr ation .)
_____ I am a President/CEO/ED of a Member Community or Platinum/Gold Business Member and will attend the CEO/Business
Member Roundtable on Tuesday, August 4 at 4:15pm. The purpose of the roundtable is to provide an opportunity for long term care
leaders to discuss current issues and challenges facing the field.
I plan to attend the following meals/events:
Monday, August 3: _____
Welcome Reception at 5:30pm
Tuesday, August 4: _____
Continental Breakfast at 7:30am
Wednesday, August 5: _____ Continental Breakfast at 8:00am
_____ Lunch at 12:30pm
_____ Awards Luncheon at 12:30pm
Dietary Restrictions, if any:
STEP 3: Circle Education Sessions
Monday – August 3, 2015
11:00am – 4:00pm
Pre-Conference Session : Navigating the PAE Maze
Tuesday – August 4, 2015
10:00am –11:00am
1A
1B
1C
11:15am – 12:15pm
2A
2B
2C
2:30pm – 4:00pm
Concurrent Session 3
4:15pm - 5:15pm
Concurrent Session 4
10:15am – 11:45pm
Concurrent Session 5
2:00pm – 4:00pm
Concurrent Session 6
Wednesday – August 5, 2015
STEP 4: Calculate Registration Fees
A)
Full Conference
Cost
Fees include all educational sessions
and admission to all meals and events.
Full Participant
M ember
Bring Your Team*
Non-M ember
$499
$
$3,000
$599
$
TOTAL $
*Only Available to Member Communities and is limited to a maximum of 8 attendees per community. Individual communities within multi-site organizations are considered
separate communities for purpose of applying discounts for multiple participants. The corporate headquarters of a multi-facility organization is considered to be a community in
this context and may apply the discount for multiple participants who are employed at the corporate headquarters.
Complete only for Team Registrations (Maximum of 8 Attendees):
Full Name
EMAIL:
Title
Full Name
EMAIL:
Title
Full Name
EMAIL:
Title
Full Name
EMAIL:
Title
Full Name
EMAIL:
Title
Full Name
EMAIL:
Title
Full Name
EMAIL:
Title
Full Name
EMAIL:
Title
B)
Daily Registration Fees
& Pre-Conference Workshop
Pre-Conference
W orkshop (Includes lunch).
Daily Participant
Cost
$175/M ember
$
$326/Non-M ember
$249/M ember
$
$
Tuesday or Wednesday
$299/Non-M ember
Total Conference Fees from Tables A & B $
$
TOTAL $