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The 2nd Women in Emergency
Services, Enforcement and
Defence Leadership Summit 2015
Key Strategies, Skills and Practical Insights to Enhance the
Leadership Success and Career Advancement of Women in
Emergency Services, Enforcement and Defence
Liquid Learning is delighted to present the 2nd Annual Women in
Emergency Services, Enforcement and Defence Leadership Summit
2015. This event is an outstanding opportunity for talented and high
potential women to develop the skills necessary to achieve career
success and excel as leaders in a complex environment.
FEATURED SPEAKERS
Diana Crossan Chief Executive
Wellington Free Ambulance
Brigadier Peter Kelly Acting Chief of Army
New Zealand Defence Force
Rear Admiral Jack Steer Chief of Navy
New Zealand Defence Force
Maria Robertson Deputy Chief Executive, Service Delivery and
Operations
Department of Internal Affairs
Anne Marie Taggart Group Manager People and Capability
New Zealand Customs Service
Leigh Deuchars Director, Programme and Change Management
New Zealand Fire Service
Sarah Stuart-Black Director
Ministry of Civil Defence and Emergency Management
Commander Sandra Walker Commanding Officer, HMNZS
ENDEAVOUR Royal New Zealand Navy
New Zealand Defence Force
Rochelle Martin Station Officer
New Zealand Fire Service
Jeanette Burns Regional Commissioner, Northern Region
Department of Corrections
Heather Baggott General Manager, Special Jurisdictions
Ministry of Justice
Veronica Herrera Director, Investigations Diagnostics Centre and
Response
Ministry for Primary Industries
Elizabeth McNaughton General Manager Strategy and Government
Relations
New Zealand Red Cross
Donna Murray Senior Emergency Management Advisor, Auckland Civil
Defence and Emergency Management
Auckland Council
Anne Fitzpatrick Executive Coach
Lead to Success
Cynthia Munro Executive Coach
C2 Consulting
Anna de Valk Career, Leadership and Personal Development Coach
CareerLife
Major Sandra Patterson Battery Commander
New Zealand Defence Force
Davene Vroon Deputy Director Humanitarian and Disaster Management
Ministry of Foreign Affairs and Trade
Summit
18 & 19 August 2015
Post-Summit Workshop
20 August 2015
Copthorne Hotel Wellington
Oriental Bay
EXPLORE
Key skills for optimal leadership
effectiveness in high-pressured,
male-dominated environments
Effective strategies for leading change
and improving workplace culture
Inspirational stories from highly
successful female leaders
Developing resilience to thrive in a
high pressured environment
EARLY BIRD DISCOUNTS
Book & Pay by 28 May 2015 to
receive an additional Value Plus Discount!
Phone: +64 9 927 1500
Fax: +64 9 927 1525
www.liquidlearning.co.nz
Booking Code - I
Resilient Leadership in Challenging and High Pre
Day One 18 August 2015
8.30 - 8.55
Registration and Morning Coffee
• Key strategies for leading under pressure
• Challenges faced and lessons learned as a leader in Defence
• Advice for women seeking to progress their careers in a traditionally male dominated field
8.55 - 9.00
Official Welcome and Opening Remarks from
the Chair
Major Sandra Patterson Battery Commander
New Zealand Defence Force
9.00 - 9.35
OPENING KEYNOTE CASE STUDY
Strategic career advancement: Leadership
learnings
11.30 - 11.45 Questions and Discussion
11.45 - 12.20 CASE STUDY
Effective leadership in traditionally male dominated
fields
Successful careerists in traditional organisations have the
ability to identify potential opportunities for growth and poise
to use these to advance their careers. As the first female
Commanding Officer of a Major Fleet Unit and the largest ship
in the NZ Navy’s Fleet, Commander Walker has had great
success in navigating her way through the Defence ranks.
With reference to her exploratory study into career success,
she shares learnings from her research into 12 of the Navy’s
most objectively successful Naval Officers. Explore:
• Contemporary career success construction in hierarchical organisations
• Themes and patterns of successful careerists understood from a ‘whole of life’ perspective
• Culture, climate and careers: A fresh way of thinking about career-life realities for the future demographic
Commander Sandra Walker Commanding Officer,
HMNZS Endeavour Royal New Zealand Navy
New Zealand Defence Force
9.35 - 9.50
Questions and Discussion
9.50 - 10.25 CASE STUDY
Effective communication in a challenging
environment
Leaders working within Emergency Services, Enforcement
and Defence environments require the ability to convey
important information to both their teams and the wider
community, sometimes in challenging circumstances.
As Regional Commissioner for the Northern Region
within the Department of Corrections, Jeanette has
a deep understanding of the importance of effective
communication to achieve the best outcome for offenders,
the community and frontline staff. In this session, she will
explore key strategies for successful leaders to implement.
Discuss:
• Advice for successfully conveying information to the media
• Optimising your workplace relationships
• Positively influence your team through effective communication
Jeanette Burns Regional Commissioner, Northern
Region
Department of Corrections
10.25 - 10.40 Questions and Discussion
10.40 - 10.55 Morning Tea
10.55 - 11.30 CASE STUDY
Leadership lessons from a career in the New
Zealand Army
Throughout a career in the armed forces, leaders acquire
a range of skills for operating in often complex and high
pressure environments. Major Patterson has successfully
worked her way through the ranks of the New Zealand
Defence Force, successfully exercising leadership in a
range of operational situations. In this session, she will
reflect upon her unique journey within the Army and the
crucial skills she has developed along the way. Discuss:
Traditionally, Emergency Services has been a male dominated
field with men occupying almost all of the leadership roles
within the organisation. However, the number of women
reaching higher ranks has been steadily increasing, and they
bring with them a unique perspective to leadership. As the
first female to reach the rank of Station Officer within the
New Zealand Fire Service, Rochelle has obtained valuable
leadership experience in a traditionally male environment. In
this session, she will reflect on her own leadership journey
and the lessons learned along the way. Explore:
• Do men and women lead differently?
• The importance of female leadership within Emergency Services
• Challenges faced by leaders in high pressure environments
Rochelle Martin Station Officer
New Zealand Fire Service
12.20 - 12.35 Questions and Discussion
12.35 - 1.35 Networking Lunch
1.35 - 2.35
INTERACTIVE PANEL DISCUSSION
Improving workplace culture and overcoming
unconscious bias
The rate of female participation in the Emergency Services,
Enforcement and Defence environment is beginning to
increase, with a variety of initiatives in place to support
women and encourage their progression in these sectors.
Unconscious bias remains a key limiting factor present in most
organisations and left addressed can hold women back from
achieving their leadership potential. In this interactive panel
session, leaders from a variety of backgrounds will discuss
ways to improve workplace culture and minimise counter
productive beliefs or assumptions about the abilities of female
leaders in traditionally male dominated fields. Discuss:
• Key strategies to create a positive environment for women’s
leadership
• Personal experiences of unconscious bias around leadership
• Engaging both genders to build strong and capable teams
Rear Admiral Jack Steer Chief of Navy
New Zealand Defence Force
Anne Marie Taggart Group Manager People and
Capability
New Zealand Customs Service
Leigh Deuchars Director, Programme and Change
Management
New Zealand Fire Service
Donna Murray Senior Emergency Management
Advisor, Auckland Civil Defence and Emergency
Management
Auckland Council
Heather Baggott General Manager, Special
Jurisdictions
Ministry of Justice
PLUS WORKSHOP!
VALUE PLUS DISCOUNT
Plus One Separately Bookable
Full-Day Workshop on 20 August 2015
Receive $300 off registration if you
register and pay by 28 May 2015
ressure Environments
Davene Vroon Deputy Director Humanitarian and
Disaster Management
Ministry of Foreign Affairs and Trade
CASE STUDY
2.35 - 3.10
Critical skills for getting the most out of your team
Leaders within any organisation require the ability to work
efficiently with their team to achieve the best results.
However, this is especially true for those leading within
a high-stakes Emergency Services environment, where
effectual leadership can sometimes mean the difference
between life and death. With many years of experience in the
public service, Diana has a great understanding of how to
foster a highly capable team. In this session she will explore:
• Key strategies for successfully engaging your staff
• Understanding your own strengths and weaknesses as a leader, and using these to your advantage
• Practical tips for aspiring female leaders
Diana Crossan Chief Executive
Wellington Free Ambulance
3.10 - 3.25
Questions and Discussion
3.25 - 3.40
Afternoon Tea
3.40 - 4.15
CASE STUDY
Developing leadership resilience and resolve in
high pressure environments
The careers of senior leaders are shaped as much by
their setbacks as by their successes, and the demands
of an evolving public sector add their own unique set
of challenges. Successful leaders accept the highs with
the lows, learn to find opportunity in adversity and take
ownership of their leadership journey. In this revealing
session, Maria reflects on the formative moments of her own
incredible career and the skills necessary to achieve success.
Discuss:
• Overcoming challenges and owning your success
• Developing your strengths and leading with confidence
• Mastering resiliency
Maria Robertson Deputy Chief Executive, Service
Delivery and Operations
Department of Internal Affairs
4.15 - 4.30
Questions and Discussion
4.30
Concluding Remarks from the Chair
Day Two 19 August 2015
8.30 - 8.55
Morning Coffee
8.55 - 9.00
Opening Remarks from the Chair
9.00 - 9.45
OPENING CASE STUDY
Enhancing women’s leadership in the armed
forces: A New Zealand Defence Force Perspective
In traditionally male dominated fields such as Defence, it
can be more challenging for women to rise through the
ranks and assume senior leadership positions. However,
there is now greater scope for women to achieve success
within the armed forces, as the New Zealand Defence Force
continue to implement a range of initiatives to support female
leadership. Brigadier Peter Kelly, Acting Chief of Army, will
discuss the strategies that have been rolled out across NZDF.
Explore:
• The importance of diversity in the armed forces
• Key initiatives to support existing and aspiring female leaders
• Strategies for improving organisational leadership
Brigadier Peter Kelly Acting Chief of Army
New Zealand Defence Force
9.45 - 10.00 Questions and Discussion
10.00 - 10.45 CASE STUDY
Leadership in emergency management:
Breaking new ground
Women aspiring to leadership positions within Emergency
Management, Enforcement and Defence have
opportunities to build interesting and diverse careers.
Emergency Management is a specialist area that has
seen significant change in a short period of time both in
terms of profile and the evolution of the discipline. Sarah
has successfully risen through the ranks, with a career
involving key domestic and international leadership roles.
In this session, she will share her experiences and the skills
required to achieve leadership success. Discuss:
• Key strategies for career development
• Skills utilised by successful leaders within the sector
• The importance of being able to adapt to change
Sarah Stuart-Black Director
Ministry of Civil Defence and Emergency
Management
10.45 - 11.00 Questions and Discussion
11.00 - 11.15 Morning Tea
NETWORKING RECEPTION
4.30 - 5.30
Make the most of your Liquid Learning experience, join us to
network over complimentary canapés and drinks
Follow this event on Twitter using the event hashtag
#WELD15z and @LiquidLearning for daily industry
updates!
11.15 - 12.00 EXPERT COMMENTARY
Achieving professional and personal success
and satisfaction
The journey to senior level leadership is influenced by a variety
of factors including finding the equilibrium between work and
family or lifestyle, building professional networks, and working
to your strengths as a leader. Veronica has made her way to
a position with significant responsibility for protecting the New
Zealand environment and economy. In this session, she will
explore some of the key strategies she has used throughout
her career to achieve this success. Discuss:
• Balancing your professional and personal life at all stages of your career
• Using your strengths and how diversity contributes to capability
• Effective time management techniques
Veronica Herrera Director, Investigations
Diagnostics Centre and Response
SUPER SAVER DISCOUNT
EARLY BIRD DISCOUNT
Receive $200 off registration if you
register and pay by 25 June 2015
Receive $100 off registration if you
register and pay by 23 July 2015
Practical Skills for Women Seeking to Advance their Careers
Ministry for Primary Industries
12.00 - 12.15 Questions and Discussion
12.15 - 1.15 Networking Lunch
1.15 - 2.00
EXPERT COMMENTARY
Strengthening your impact and influence
Influential and effective leaders are clear about who they
are as leaders, what they stand for and what difference
they want their leadership to make. They are perceived
as being authentic at the same time as successfully
influencing others. They also actively manage their own
career reputation or “brand.” In this expert commentary
session, Anne will explore some of the key strategies for
strengthening your impact and influencing skills in the
workplace. She will discuss:
• Determining your leadership identity and leading authentically
• Managing your brand, communicating powerfully and being heard
• Enhancing your profile and visibility
Anne Fitzpatrick Executive Coach
Lead to Success
2.00 - 2.15
Questions and Discussion
2.15 - 2.45
EXPERT COMMENTARY
Leading through the chaos
It is important for leaders to connect and develop strategies
for dealing with the recovery phase in the event of an
emergency or disaster. In this session, Elizabeth will draw
on her publication “Leading in Disaster Recovery - A
Companion Through the Chaos” to discuss the experiences
of leaders in post-disaster recovery, and provide practical
techniques for dealing with the challenges that arise. She
will discuss:
• Making decisions: Perfect is the enemy of the good
• Leading with empathy and making real connections
• Being innovative and prioritising self care to be as effective as possible
ABOUT THE EVENT
The benefits of diversity in the leadership ranks of organisations are well
documented. Across many organisations in the Defence, Emergency
Services and Enforcement sectors, women are still considerably under
represented at senior levels of leadership. While there has been some
progress in recent years, a diverse array of hurdles still exist and make
it challenging for women to access and acquire senior level leadership
positions.
The 2nd Women in Emergency Services, Enforcement and
Defence Leadership Summit 2015 explores these complex and varied
obstacles and the challenges that women continue to face in this unique
environment. The event focuses on delivering practical strategies and
solutions to both existing and emerging female leaders to optimise their
leadership effectiveness in order to meet their career goals.
Insightful case studies from women who have progressed through
the ranks and met the challenges of leading in complex situations will
provide delegates with a range of strategies and tools to enhance their
leadership effectiveness. This targeted event will provide inspiration
and practical strategies to overcome career challenges and create a
balanced personal and professional life that provides both satisfaction
and success.
ALSO AVAILABLE
Women in Not for Profit
Leadership Summit 2015
9 &10 June 2015
Stamford Plaza Auckland
Elizabeth McNaughton General Manager Strategy
and Government Relations
New Zealand Red Cross
2.45 - 3.00
Questions and Discussion
3.00 - 3.15
Afternoon Tea
3.15 - 4.15
The Safety Leadership and Engagement
Conference 2015
17, 18 & 19 June 2015
Stamford Plaza Auckland
INTERACTIVE CLOSING ROUNDTABLE
Future directions for women in emergency
services, enforcement and defence
Women continue to make significant in-roads into
leadership roles in Defence, Enforcement and Emergency
Services. However women continue to hold a minority
share of senior positions within the sector. This interactive
round table discussion will allow delegates to re-visit key
themes from the two days of the conference, and discuss
practical strategies to break through barriers and lead
effectively. Explore:
• Challenges facing leaders and strategies to improve performance
• Strategies that have assisted women to advance to senior
leadership levels
• How women can empower and assist themselves and each other in reaching top level leadership
•
Anna de Valk Career, Leadership and Personal
Development Coach
CareerLife
•
Policing
•
Justice and Corrections
•
Emergency Management
Phone: +64 9 927 1500
Fax: +64 9 927 1525
www.liquidlearning.co.nz
WHO WILL ATTEND
Decision makers, advocates for change and emerging leaders across
a range of organisations in the Defence, Emergency Services and
Enforcement community including:
Defence Force: Army, Navy
•
Ambulance Services
and Air Force
•
Customs and Border
•
Fire Services
•
Central Government
•
Protection
Search and Rescue Services
•
Local / Regional Council
•
Environmental / Conservation
Authorities
Enforcement
•
Defence and Emergency
Services Contractors
Post-Workshop
20 August 2015
9.00 - 4.30
Career development planning for leaders
Effective leadership is the key to the success of individuals, teams and organisations and an effective leader is one who is self-aware. As you
progress through your career, it is important to take the time to take stock of your strengths and areas to develop. As an aspiring leader, you will want
to review and potentially enhance your leadership style and position yourself for future opportunities. In this interactive workshop, Cynthia will explore
the various elements that assist leaders to identify key factors that enhance their self-awareness and lead to a career plan. Practical sessions will
equip existing and aspiring female leaders with the skills required to build a plan to reach their potential.
Career development: Self assessment
• Challenges and issues facing women in the workforce
• Strategies to enhance your career as a woman
• An overview of career development
• Your strengths and development options
• Values / drivers
• Areas of career satisfaction
• What your achievements reveal
• Using assessments positively
• How others see you
Creating your career plan
• Know your brand and reputation
• Analyse the themes
• Identify areas to develop
• The role of 360 assessment
• Reality test your ideas
• Create a career plan
Networking for success
• Skills for self-promotion and accelerated career progression
• Make your CV work for you
• Analyse opportunities
• Organisational research
• Create and nurture productive working relationships
Expert Facilitator:
Cynthia Munro Executive Coach
C2 Consulting
Cynthia Munro is an executive coach, consultant, project manager and founding director of C Squared Consulting Limited (C2Consulting). She has
worked for 10 years in management consultancy, 3½ years consulting and contracting to government agencies where she led national projects, and
8 years in education and training where she held senior management positions. Cynthia is experienced in workshop design, delivery and focus group
facilitation. She works in a wide range of small to large organisations.
WORKSHOP SCHEDULE
•
8.30 - 9.00
•
11.00 - 12.30 Session Two
•
3.00 - 3.20
Afternoon Tea
•
9.00 - 10.40 Session One
Registration
•
12.30 - 1.30 Lunch
•
3.20 - 4.30
Session Four
•
10.40 - 11.00 Morning Tea
•
1.30 - 3.00
•
4.30
Close of Workshop
Session Three
All WILMA Members receive 10% off the Standard Rate
Sign up today at www.wilma.net.au
!
To request an electronic version
for easy circulation, email
[email protected]
Women in Leadership and Management Australasia is an online
network developed to network, discuss and share ideas with
other Women in Australasian Business Leadership and men who
are wanting to help improve the current leadership imbalance.
The WILMA network has been created as an initiative to help
improve the conversation surrounding gender equality in leadership
positions across Australasia. WILMA aims to bring you informative
and insightful blog posts and the opportunity to connect with
others through the online forum.
SPONSOR TODAY!
Limited sponsorship and exhibition opportunities
available. For your chance to brand yourself as a
market leader, please call: +64 9 927 1500 or email:
[email protected]
The 2nd Women in Emergency
Services, Enforcement and
Defence Leadership Summit 2015
18, 19 & 20 August 2015
Booking Form
Copthorne Hotel Wellington 100
Oriental Parade, Oriental Bay
Wellington 6011
Ph: +64 4 385 0279
VALUE PLUS DISCOUNT SUPER SAVER DISCOUNT EARLY BIRD DISCOUNT
Receive $300 off registration if you
register and pay by 28 May 2015
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Receive $100 off registration if you
register and pay by 23 July 2015
Receive $200 off registration if you
register and pay by 25 June 2015
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