Town Hall, St. Helens, Merseyside, WA10 1HP Telephone: 01744 676106 (Miss KM Dunne) Agenda LICENSING AND ENVIRONMENTAL PROTECTION COMMITTEE Date: Wednesday, 18 March 2015 Time: 5.30 pm Venue: Room 10 Membership Lab 13 Councillors CD Banks (Chairman), Ayres, J Banks, Bell, Cunliffe, De'Asha, Dyer, Fulham, Gomez-Aspron, J Jackson, J Johnson, Lynch and McDonnell LD Haw 1 Councillor Con 1 Councillor Jones Co-opted (Non- Voting) Representative of Merseyside Police Item 5. Title CSE & Licensing in St. Helens Page 3 This page is intentionally left blank 5 Licensing and Environmental Protection Committee 18 March 2015 WARDS All wards Licensing in St. Helens and Child Sexual Exploitation 1. Purpose 1.1 To update members on the Rotherham report, its impact on this area and the work being done to address the issues and risks around child sexual exploitation (“CSE”). 1.2 The recent high profile CSE cases in Rotherham and other areas and the involvement of taxis and evening/late night refreshment premises in some instances has been well documented. There is a need for local authorities to examine their own methods of working and to assess what, if anything, needs to be considered when delivering these services. 1.3 The purpose of this paper is to update Members on the current situation in St. Helens and to consider: a) The current methods in place when licensing a taxi or late night refreshment establishment b) The role of Policies and Enforcement c) Working Together with our partners and the community d) Communication Channels 2. St. Helens Licensing 2.1 St. Helens operates a strong application process for licensing and already a significant amount of documentation is collected as part of the application process both for taxis and premises. These include production of: a) b) c) d) e) f) g) 2.2 Driving Licence (and counterpart with corresponding date) Medical Certificate of fitness DBS check Verification of address Knowledge Test 3 forms of identification Passport It is prudent to take this opportunity to review the systems the Council has in place to ascertain if more can be included. With this in mind, a review of the existing process, along with the accompanying guidance issued, is underway. Part of this exercise will include benchmarking with other authorities that have been highlighted as best practice, to consider mirroring their systems. 3 5 This may include proposals for the Committee to consider in due course such as: a) Introducing a ‘Good Conduct Certificate’ for those who have lived outside the UK for more than 3 months. b) Character reference (similar to a passport) from someone of standing within the local community. 2.3 To be effective our processes need to be transparent, fair and give confidence to those using the services. Clear information on our website and within our guidance documents is crucial in establishing and reinforcing this within the community. A similar exercise to the application system is also underway with our provision on the Council’s website. For example, a recent review of the complaints process for taxis has been undertaken to make this much easier for people to raise a concern with us. This will now be directly identified as a bespoke complaint area within the Corporate Complaints System. 2.4 Enforcement is clearly a crucial element of Licensing. Licensing enforcement itself falls within the Council’s Regulatory Enforcement Policy. Enforcement is delivered currently by: a) Management of complaints. This usually consists of a documented interview with the driver in question. From this, further action is considered including referral to the Committee. b) Communication with the complainant. c) Issue of notices when necessary. d) Suspension of drivers. e) Immediate revocation of a licence. f) Referral to LEP&C for those matters considered of a serious nature. g) Inspections and some preventative enforcement. 2.5 These measures alone are reasonable control measures but it is likely that these will be developed further. The aim of robust enforcement is to ensure that the message is clear, concise and delivered in partnership with the Council’s key partners such as the Police. The message must be the Council will only accept the very highest standards for those who use these services within the borough. Those who fall below these standards will be dealt with in accordance with the Council’s policies. It is proposed to introduce in the near future: a. Targeted and sustained enforcement of taxi and premises licensing, in conjunction with Merseyside Police. b. A higher profile for Licensing. This will be achieved not least through the local media and use of social media at the Council’s disposal, but also through planned and unannounced visits to both operators and licensed premises. c. Better engagement with the public and those providing the service so that they are confident that when they approach the Council with information, it will be acted on appropriately. 4 5 d. A strong statement of partnership working with a range of organisations including Merseyside Police, Public Health and other local authorities. This will deliver a clear message that this cross-area working will enhance the services we all currently offer. 2.6 The development of an online services offer aside from offering a much more flexible service for our users, will in the longer term free up more staff time for preventative enforcement. This is key to the future delivery of a robust Licensing Service. 3. Child Sexual Exploitation 3.1 This is clearly an important area not just for local authorities but for the Police and other responsible bodies. In St. Helens we have chosen to proactively adopt an intensive communication approach with our licence holders. Whilst feeding into the pan-Merseyside Campaign for CSE, the Licensing Manager will join the LSCB CSE Sub-Committee group to ensure the most appropriate and effective methods of communication are used with licence holders. A timeline is included below of some key dates over the next couple of months of dedicated activities around this. 5th March Meeting to discuss bespoke development of Licensing Campaign in St. Helens 18th March Official launch of pan-Merseyside CSE Campaign 21st March Joint Police and Licensing enforcement operation (taxis) focusing on all aspects of compliance and CSE Awareness 24th March Joint Police and Licensing meetings with Taxi Operators to discuss the potential impact of CSE and their role April/May Finalise development of bespoke Licensing campaign to raise profile of issues Invitations to all taxi drivers to attend CSE Awareness Sessions Sessions delivered in May 2015 by Catch 22 (registered charity delivering social action programmes and CSE services) Licensing Chair to attend along with Police High profile photo opportunity of drivers who have attended with Licensing Chair, Police representatives to form part of press article and St. Helens First article Certificate for all those who attend the sessions to increase the importance of attendance and demonstrate commitment Public show of support for initiative, possibly by the use of window stickers to be distributed at sessions April/May As above but for Licensed Premises 5 5 4. Legal Position - Fit and Proper Test 4.1 Members will recall from previous external training and guidance from officers of the legal position in relation to how a Licensing Authority should give consideration to a driver's character when considering the “fit and proper” test. The Licensing Authority may take account of spent convictions if done so in a fair and proportionate way. The Licensing Authority can also consider unproven allegations that may not have resulted in any criminal proceedings. In those circumstances, the Licensing Authority must hear from the applicant/driver and complainants and come to its own conclusions about what happened on the balance of probabilities. 4.2 Sometimes an applicant/driver will assert they were wrongly convicted or only pleaded guilty to get it over with or cover for a relative, however the Licensing Authority should not go behind the existence of the conviction. This principle comes from case law (Farooq 1998). 4.3 Furthermore when making decisions on both applications and reviews, the sole deciding factor should be the safety of the travelling public. In rare cases exceptional mitigation may be relevant to assessing the risk to the travelling public if it shows the driver acted so out of character that the misdemeanour is unlikely to be repeated. However, the driver's personal circumstances are not a factor to weigh in the balance against the safety of passengers. Again, this principle comes from case law (Hussain 2002). 4.4 Naturally, an applicant/driver will wish to refer to their personal circumstances when presenting their case to members, for example applicants/drivers often talk about the financial hardship they may suffer if their licence were to be refused/suspended/revoked. However as detailed above, the Courts have held that this is a separate issue to public safety and is not a relevant matter. 4.5 Members may also be aware that the recently published report into issues at Rotherham Borough Council was very critical of the actions of the Licensing Authority. In particular, there was criticism that "the licensing service seemed more geared towards facilitating the trade than protecting the public" and there was a "perception of undue weight being given to the need to protect drivers' livelihoods over and above the safety of the public". 5. Conclusion 5.1 Whilst no approach will cover all eventualities and eliminate all risk, it is envisaged that by raising the profile of enforcement, alongside the CSE agenda, that there will be a greater impact on those with responsibilities in these areas and the wider community. 6. Previous Approval/Consultation 6.1 None 7. Anti-Poverty Implications 7.1 Nil. 8. Recommendations 6 5 8.1 The Committee are asked to note this report. Angela Sanderson Assistant Chief Executive (Legal and Administrative Services) The contact officer for this report is Lorraine Simpson, Civic Events, Licensing and Land Charges Manager, Chief Executive’s Department, Wesley House, St. Helens, WA10 1HF. Telephone St. Helens (01744) 675349. 7 This page is intentionally left blank
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